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client experience and sales Jobs in Farwaniya

client experience and sales

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sales associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate

Alghanim Industries

<div>
 Job description:
 
 
 Job Summary
 
 To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.
 
 Job Responsibilities
 
 
 Sales
 
 
 <ul>
 <li>
 Promotes products and services to customers
 </li>
 <li>
 Maximizes sales transactions to achieve and exceed sales targets.
 </li>
 <li>
 Strives to achieve pre-set sales targets in cash, credit, warranties and accessories
 </li>
 <li>
 Seeks to improve and enhance his/her level of product knowledge
 </li>
 <li>
 Ensuring sales opportunities are constantly converted to sales transactions
 </li>
 <li>
 Creating sales invoices and mastering BO &amp; POS applications.
 </li>
 </ul>
 
 
 Customer Service
 
 
 <ul>
 <li>
 Demonstrate presentable appearance, and a pleasant smiley face
 </li>
 <li>
 Provide high level of service to all customers
 </li>
 <li>
 Being constantly aware of customer needs
 </li>
 <li>
 Interacts with customers in a friendly and honest manner
 </li>
 <li>
 Demonstrates high level of product knowledge
 </li>
 <li>
 Recommends and encourages customers for best products and services based on their own needs
 </li>
 <li>
 Expedites sales process in an effective and efficient manner
 </li>
 <li>
 Explains D&amp;I&nbsp; and return and exchange policies to customers&nbsp;
 </li>
 <li>
 Avoids harsh arguments and conflicts with customers
 </li>
 </ul>
 
 
 Operations
 
 
 <ul>
 <li>
 Being aware of all in-store promotions, discounts, credit, coupons and etc...
 </li>
 <li>
 Keeps all company information including sales figures strictly confidential
 </li>
 <li>
 Follows all company safety and security procedures
 </li>
 <li>
 Conducts regular stock checks and liaising with stock control
 </li>
 <li>
 Reports and processes damaged display items to Showroom Manager
 </li>
 <li>
 Ensures all products are displayed as instructed/planograms
 </li>
 <li>
 Ensures all products in specified areas are accurately priced
 </li>
 <li>
 Maintains sales area accessible for customers, clean and tidy
 </li>
 <li>
 Conducts price changes as instructed by showroom management
 </li>
 <li>
 Masters computer applications (Outlook, SAP, POS &amp; BO)
 </li>
 </ul>
 Candidate Requirements
 <ul>
 <li>
 0-2 years of experience,
 </li>
 <li>
 Good English language
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Ability to work in a team
 </li>
 </ul>
 Education Bachelor&rsquo;s Degree
</div>

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 
 Key Roles And Responsibilities
 
 
 
 
 Competencies
 
 
 
 Resilience/Adaptability L4
 
 
 Dependable L4
 
 
 Communication Skills L4
 
 
 Negotiation &amp; Persuasion L4
 
 
 Team Work L1
 
 
 Accountability &amp; Ownership L1
 
 
 CustomerService Oriented L4
 
 
 Customer Focus L1
 
 
 Result Orientation L1
</div>

Senior Sales Associate

FashLab

Sales Associate / Shop Assistant WantedWe are looking for a friendly, professional, and customer-oriented Sales Associate to join our team.Requirements: Proficient in using POS systems and handling sales transactions. Fluent in both Arabic and English. Excellent communication and customer service skills. Friendly, positive attitude with a welcoming smile. Able to handle different situations professionally and independently. Organized, responsible, and detail-oriented. Valid Visa 18 and ready for transfer.If you meet the above requirements and are passionate about providing excellent customer service, we would love to hear from you.Job Types: Full-time, Contract, PermanentPay: From KD220.000 per monthWork Location: In person

Sales Lady

Golden Goose

<div>
 
 
 Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
 
 
 
 
 
 
 
 Description
 
 
 
 We are looking for a passionate talent to build our customer experience.
 
 
 
 
 
 
 MISSION
 
 
 
 The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.
 
 
 
 
 
 
 Essential Duties And Responsibilities
 
 
 <ul>
 <li>
 Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
 </li>
 <li>
 Guide clients through a unique co-creation experience, maintaining the brand&rsquo;s values and storytelling throughout their journey in the store;
 </li>
 <li>
 Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store&rsquo;s operations;
 </li>
 <li>
 Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
 </li>
 <li>
 Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
 </li>
 <li>
 Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health &amp; safety standards;
 </li>
 <li>
 Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
 </li>
 <li>
 Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.
 </li>
 <li>
 Problem solving and time management skills
 </li>
 <li>
 Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
 </li>
 <li>
 Empathy, solid communication and interpersonal skills, strong team attitudes
 </li>
 <li>
 Flexibility to adapt to the evolving needs of the business and our customers.
 </li>
 <li>
 High school degree at least (design field is preferable)
 </li>
 </ul>
 
 
 
 
 Location: Kuwait
 
 
 
 
 
 
 Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch privacy@goldengoose.com.
 
 
 
 
 
 
 
 We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
 
 
</div>

Sneaker Maker - Kuwait - Harvey Nichols - The Avenues Mall

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Sell Ooredoo products and services to the customer, Ensure to get their satisfaction and gain their constant loyalty.
Meet the sales target of Ooredoo products and services as set by the manager
Key Accountabilties &amp; Responsiblities<ul><li> 
Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.</li><li>
Share knowledge and expertise with colleagues.</li><li>
Retain good condition of supplies, fittings, stationery, marketing materials and products in the shop/store.</li><li>
Keep up with fluctuating supply and demand.</li><li>
Maintain general inventory and ensure all the items of the branch are in stock on regular weekly basis.</li><li>
Ensure that sufficient inventory is available at the store on daily basis to avoid being &quot;OUT OF STOCK&quot;.</li><li>
Proactively welcome the customers and get their attention to Ooredoo services.</li><li>
Meet customer's needs through constant support, answer routine questions, fulfill their requirements of the related products or Ooredoo services.</li><li>
Follow up with other departments on solving customers an issue that requires other departments' involvements and provide proper feedback for repeated visits.</li><li>
Follows procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations &amp; follow sales validation process (KYC).</li><li>
Upsell and promote company digital platforms and direct customers to process their basic services through it.</li><li>
Apply Super-agent approach to offer the customer ONE STOP SHOP concept when new, potential and existing customers get fully served without a need to visit other shops/departments.</li><li>
Upsell different Ooredoo products to retain existing customers on higher values.</li><li>
Meet the work regulations, apparel, looking, behavior &amp; attendance as per sales standard.</li><li>
Assist customers in Redeeming Ooredoo Rewards Programs as per the process.</li><li>
Accept B2B Companies &amp; payment responsible customer Payments.</li><li>
Solve some of B2B and payment responsible issues such as SIM replacement and other complaints as per the Super-Agent procedures.</li><li>
Ensure that the best in class service are provided according to CSAT, Mystery shopper and VOCE criteria.</li><li>
Achieve optimum level of customer feedback through written reports on challenges and inquiries.</li><li>
Ensure standards for high quality, customer service.</li><li>
Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis.</li><li>
Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.</li><li>
Handle cash at the store as well as collecting daily sales and other necessary reports.</li><li>
Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.</li><li>
Process collection report on daily bases according to financial process.</li><li>
Ensure that all transaction submitted and matching the request without any variance.</li><li>
Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.</li><li>
Ensure that all signatures done by employee and customer on requested places on SAF.</li><li>
Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw back.</li><li>
The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment fill.</li><li>
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>
Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.</li><li>
Play the role of greater when its directed by direct supervisor</li><li>
Up-sell and promote company digital platforms and direct customers to process their basic services through it.</li></ul>
Qualifications 
High School Certificate, Sales Support discipline or equivalent years' experience.</div>

Executive, Retail Store / Phono Subsidiary of Ooredoo Kuwait

Abercrombie & Fitch

<div>Job Description:
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store&rsquo;s organization.
What You&rsquo;ll Do<ul><li>
Perform Opening and Closing Routines.</li><li>
Supervise salesfloor &amp; stockroom, ensuring excellent customer service &amp; seamless operations.</li><li>
Conduct staffing and scheduling operations and payroll management.</li><li>
Train and develop the non-management staff.</li><li>
Demonstrate product knowledge and brand awareness, while driving sales.</li><li>
Build and maintain visual displays.</li><li>
Analyze reporting to inform decision making.</li><li>
Protect store assets &amp; perform inventory control.</li><li>
Operate Register/Point of Sale systems.</li><li>
Represent the Brand and Exemplify Company Culture and Values.</li></ul>
What It Takes<ul><li>
Bachelors Degree OR one year of supervisory experience in a customer-facing role</li><li>
Maintain a strong customer focus.</li><li>
Knowledge of current fashion trends.</li><li>
Drive to achieve results and exhibit a strong work ethic</li><li>
Possess strong communication and interpersonal skills.</li><li>
Team building and ability to coach others.</li><li>
Take initiative and demonstrate confidence.</li><li>
Balance multiple tasks while being detail-oriented.</li><li>
Engage in applied learning and proactive thinking.</li><li>
Ability to show up in a fast-paced and challenging environment</li></ul>
What You&rsquo;ll Get
As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.<ul><li>
Quarterly Incentive Bonus Program</li><li>
Annual return flight ticket</li><li>
Merit eligibility - salary increase based on Annual performance review</li><li>
Paid Time Off</li><li>
3 Paid Comp Days</li><li>
Merchandise Discount</li><li>
Medical, Dental, Health and Life Insurance</li><li>
Associate Assistance Program - professional and confidential mental and behavioral health counseling</li><li>
Carrot Fertility and Adoption</li><li>
Headspace mental health and wellness application membership</li><li>
Paid Parental and Adoption Leave</li><li>
Training and Development</li><li>
Opportunities for Career Advancement, we believe in promoting from within</li><li>
A Global Team of People Who'll Celebrate you for Being YOU 
<ul><li>Some of the above benefits can be availed upon completion of the probationary period</li></ul></li></ul>
Company Description
Abercrombie &amp; Fitch Co. (A&amp;F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&amp;F Co. by visiting our corporate website here.
See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF
ABERCROMBIE &amp; FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.</div>

Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait

Explore 36+ Sales associate in Farwaniya this June. Find roles across top companies and apply now to boost your career.

36 sales associate jobs In Farwaniya

Sales Associate

Sales Associate

Senior Sales Associate

Sales Lady

Sneaker Maker - Kuwait - Harvey Nichols - The Avenues Mall

Executive, Retail Store / Phono Subsidiary of Ooredoo Kuwait

Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait