sales executive

sales manager

sales coordinator

asst dir-sales

sales associate

sales associates

BFL Group

<div>
 
 
 Company Overview:
 
 
 
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite &ndash; all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 We are currently looking to add Sales Associates to our upcoming new store in Sohar, Oman. The ideal candidate will have 1 - 2 years of experience in a retail environment as a Sales Associate or have relevant customer service experience. A proven track record in achieving sales targets and building customer relationships is essential.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Greet customers and assist them in finding what they're looking for.
 </li>
 <li>
 Maintain full knowledge of current sales, promotions, and policies regarding payment and exchange, and security practices.
 </li>
 <li>
 Maintain organized stock room at all times, ensuring that enough stocks are available for all items and inform the Shop Manager about any requirements or over stock items.
 </li>
 <li>
 Arrange and display merchandise according to item, size and color, under the direction of the Merchandiser team.
 </li>
 <li>
 Receive all methods of payments from customers and ensure proper turn-over of cash register to the next duty cashier.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 
 
 <ul>
 <li>
 Educational qualification of any discipline.
 </li>
 <li>
 Energetic and enthusiastic with can do attitude.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Excellent organization skills dealing with high level productions.
 </li>
 </ul>
 
 
 
 
 If you think you are fit for this job position, then apply right away. You are steps away from joining a
 
 Great Place to Work&copy;
 
 and we would love to meet you soon!
 
</div>
 <div id='job-id'>Job Id: CMs/rj7Puu7ssVyFPYlwubhFTP76nhFIorf2BJrJqmQfw4+QdlbV58TrTci2WV8BFU5nN6zZ17XQkM5e7EMiePnw9lc3BGbvmA==</div>

Sales Associates

<div>
 
 
 Company Overview:
 
 
 
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite &ndash; all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 We are currently looking to add Sales Associates to our upcoming new store in Muscat, Oman. The ideal candidate will have 1 - 2 years of experience in a retail environment as a Sales Associate or have relevant customer service experience. A proven track record in achieving sales targets and building customer relationships is essential.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Greet customers and assist them in finding what they're looking for.
 </li>
 <li>
 Maintain full knowledge of current sales, promotions, and policies regarding payment and exchange, and security practices.
 </li>
 <li>
 Maintain organized stock room at all times, ensuring that enough stocks are available for all items and inform the Shop Manager about any requirements or over stock items.
 </li>
 <li>
 Arrange and display merchandise according to item, size and color, under the direction of the Merchandiser team.
 </li>
 <li>
 Receive all methods of payments from customers and ensure proper turn-over of cash register to the next duty cashier.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 
 
 <ul>
 <li>
 Educational qualification of any discipline.
 </li>
 <li>
 Energetic and enthusiastic with can do attitude.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Excellent organization skills dealing with high level productions.
 </li>
 </ul>
 
 
 
 
 If you think you are fit for this job position, then apply right away. You are steps away from joining a
 
 Great Place to Work&copy;
 
 and we would love to meet you soon!
 
</div>
 <div id='job-id'>Job Id: jTcWICpyGTY5a2RVtmrtTkusSqSXr1wNKUVbI4zlpvPXopWV5QJASxYinyI44NWyIgEMqMvgpswgRfW+Mp1BzihtDDytBFgWSQ==</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25123697
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the leader of the property&rsquo;s group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property&rsquo;s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 4 year college degree.
 </li>
 <li>
 Demonstrated skills in supervising a team.
 </li>
 <li>
 Group sales experience.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Functions as the leader of the property&rsquo;s group sales effort for properties with a significant number of events over 300 peak rooms.
 </li>
 <li>
 Solicits, books and develops local group business.
 </li>
 <li>
 Recommends booking goals for sales team members.
 </li>
 <li>
 Develops and manages group sales revenue and operation budgets, and provides forecasting reports.
 </li>
 <li>
 Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.
 </li>
 <li>
 Assists with selling, implementation and follow-through of group sales promotions.
 </li>
 <li>
 Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
 </li>
 <li>
 Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions.
 </li>
 <li>
 Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
 </li>
 <li>
 Manages the property's reactive and proactive group sales efforts.
 </li>
 <li>
 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
 </li>
 <li>
 Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
 </li>
 <li>
 Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.
 </li>
 <li>
 Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
 </li>
 <li>
 Performs other duties, as assigned, to meet business needs.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.
 </li>
 <li>
 Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ,maintain guest satisfaction.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
 </li>
 <li>
 Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 </li>
 <li>
 Develops a close working relationship with operations to execute strategies at the hotel level.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Manages and directs the on-property group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share.
 </li>
 <li>
 Works with the Director of Sales and Marketing to establish understanding of sales strategy and effective implementation of this strategy for the hotel.
 </li>
 <li>
 Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
 </li>
 <li>
 Creates effective structures, processes, jobs and performance management systems are in place.
 </li>
 <li>
 Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
 </li>
 <li>
 Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
 </li>
 <li>
 Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.
 </li>
 <li>
 Supports tools and training resources to educate sales associates on winning catering solutions.
 </li>
 <li>
 Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.
 </li>
 <li>
 Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
 </li>
 <li>
 Transfers functional knowledge and develops group sales skills of other discipline managers.
 </li>
 <li>
 Shares responsibility for achieving group revenue goals, guest and associate satisfaction.
 </li>
 <li>
 Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property&rsquo;s sales objectives.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: cC+RRAEODr8A1+QfXGwekY6ccLr3CZ82d4HE+mfRo9n0eLZC2/72UkS+siDLQbKk99lfj4OVZ/WylHnZsJITa/RzeLpiwD06eiYdGCVabpGHxcpabcxX7UVL/FaQtHULyKYAwmEeotkAq8NHRHdAvJUIlsZnaI1jtuh4o6OdQl+gCajwhlxlcLf9izb3IkJKMck22DXwd2VRSN9G/Leu5Hk8</div>

Director of Group Events

<div>Additional Information 
Job Number25124395 
Job CategorySales &amp; Marketing 
LocationW Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. 
CANDIDATE PROFILE 
Education and Experience 
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Building Successful Relationships that Generate Sales Opportunities
<ul><li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul> 
Managing Sales Activities
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
<ul><li>Identifies new business to achieve personal and location revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the location based on market conditions and location needs.</li></ul>
<ul><li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s customer service standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the company.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: 1HeTwgrC2ToBXLQcoSsJxYSTyLQvfXSk2f5D0hEfRbnDL5nyRcCgZCHKBl9cw0GwCErNPXgVwwmK+xwI9M1zRoeYNWP0cqplWV/42w8JOLMT3bPGxt6QQpqhKn4VrwCSHe7YzT2KVbpSHTZ09tmgdoZWcCEgTnieyIlElyJcjPoBZyprERa+T3fUbNDI9ZH8eA==</div>

Sales Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25123696
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: f3UnvoSoGgRK8o0xz1o1iVPNR3IgxMIyA50oVyo7XcOq+ERyC+zrjBbi7fnHe6c2KNnMZECWJs5lntoahLYl+UHeiISWX0YoKSbtjunvOge84vqjuB+A9tY3BloOzM3g8vWpK5/22Th7OQWQVUoXwOnNO4Ma/tQf0WikHTw/L9WrqVszULoZRYOK9OSS/+1UkER/lSwDICsYt9k=</div>

Sales Coordinator

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25124397
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).
 
 
 Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: 94p50rHdTdLhAzV9OrtwZgjJuUTioc5klKri3QGDna0LoamIm27IN0HJ86jq+0zfcyLJglUzUda3Wy8bJvJKhv8FBIE8Tbh/1lMDcoC5pG+B7kvDivESG0E2zi3ZO3gGtDmy+isoZ5gdiG8NjN5FbC2z1SB4uKwVh7asEUYdLvqr7paRnAn8+81Q4sslcChPFldz5Zr0pcs3FFkNSTxZLz1eEXT9dw==</div>

Sales and Events Coordinator

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25125686
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; no work experience required.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Understanding Markets &amp; Maximizing Revenue
 
 
 
 <ul>
 <li>
 Identifies new reservations sales business to achieve personal and property revenue goals.
 </li>
 <li>
 Understands the overall market, including competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the property based on market conditions and property needs.
 </li>
 <li>
 Monitors same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
 
 
 </li>
 </ul>
 
 Conducting Daily Reservations Sales Activities
 
 
 
 <ul>
 <li>
 Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
 </li>
 <li>
 Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
 </li>
 <li>
 Uses sales resources and administrative/support staff effectively.
 </li>
 <li>
 Assists in monitoring group reservation forecast data.
 </li>
 <li>
 Coordinates with sales and Convention Services to process rooming lists and reservation cards.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Assists with monitoring accuracy of reservation sales orders within tracking systems.
 </li>
 <li>
 Tracks no-show reservations and processes charges as needed.
 </li>
 <li>
 Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
 </li>
 <li>
 Manages wait list and prioritizes order of wait list contacts to be made.
 </li>
 <li>
 Prepares work and maintenance orders.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the brand.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
 </li>
 <li>
 Handles guest complaints and disputes following the instant pacification procedures.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Monitors reservations sales agents while on phone calls.
 </li>
 <li>
 Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Utilizes all available on the job training tools for employees.
 </li>
 <li>
 Creates monthly labor scheduling for team.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Utilizes applicable intranet for resources and information.
 </li>
 <li>
 Creates contracts as required.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
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Reservations Manager

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