sales department supervisor

Kasrawy Group Careers

<div>
 Position: After Sales Supervisor.
 
 
 Job Overview:
 
 
 We are currently seeking an experienced After Sales Supervisor to join our team in 6th of October City. The successful candidate will be responsible for overseeing the after-sales service department and ensuring that all customer inquiries and concerns are addressed promptly and efficiently. This is a full-time position with a competitive salary and benefits package.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and supervise the after-sales service department, including technicians and service advisors
 </li>
 <li>
 Ensure that all customer inquiries and concerns are addressed in a timely and satisfactory manner
 </li>
 <li>
 Monitor and maintain customer satisfaction levels through regular follow-up and feedback
 </li>
 <li>
 Coordinate with the sales team to ensure a smooth transition from sales to after-sales service for new customers
 </li>
 <li>
 Develop and implement strategies to increase after-sales service revenue and profitability
 </li>
 <li>
 Conduct regular training and performance evaluations for the after-sales team
 </li>
 <li>
 Collaborate with other departments to improve overall customer experience and satisfaction
 </li>
 <li>
 Stay updated on industry trends and developments to continuously improve after-sales service processes and procedures
 </li>
 <li>
 Handle escalated customer complaints and provide appropriate solutions
 </li>
 <li>
 Prepare and analyze reports to track after-sales service performance and make recommendations for improvement.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Automotive Engineering, or a related field
 </li>
 <li>
 Minimum of 2 years of experience in a similar role, preferably in the automotive industry
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Knowledge of automotive service and repair processes
 </li>
 <li>
 Ability to work under pressure and handle multiple tasks simultaneously
 </li>
 <li>
 Proficient in MS Office and other relevant software applications
 
 </li>
 </ul>
</div>

After Sales Supervisor

Cleo Rapid by UAE

Job Title: After Sales Service SupervisorDepartment: After Sales / Customer Support Location: Korangi, Karachi Job Type: Full-Time Start Date: Immediate Experience Required: 5+ Years (Telecom or Mobile Accessories Industry Preferred)Job Summary:The After Sales Service Supervisor is responsible for managing the end-to-end after-sales service operations, ensuring efficient handling of customer complaints, warranty claims, repairs, and product returns. The role focuses on maintaining high customer satisfaction, supervising service staff, and ensuring timely resolution of technical issues related to mobile devices and accessories.Key Responsibilities:1. Service Operations Management<ul><li>Supervise daily after sales service activities including repairs, replacements, and warranty claims</li><li>Ensure proper intake, tagging, and tracking of all service cases</li><li>Monitor turnaround time (TAT) for repairs and ensure timely delivery to customers</li></ul>2. Team Supervision<ul><li>Manage service technicians and service center staff</li><li>Assign tasks and monitor performance of the service team</li><li>Provide training and technical guidance to improve service quality</li></ul>3. Customer Handling<ul><li>Handle escalated customer complaints and ensure proper resolution</li><li>Maintain professional communication with customers regarding service status</li><li>Ensure high level of customer satisfaction and retention</li></ul>4. Process &amp; Quality Control<ul><li>Ensure adherence to company policies and warranty guidelines</li><li>Implement and maintain standard operating procedures (SOPs) for service center</li><li>Conduct quality checks on repaired products before delivery</li></ul>5. Reporting &amp; Coordination<ul><li>Prepare daily/weekly/monthly service reports</li><li>Coordinate with procurement, warehouse, and product teams for spare parts availability</li><li>Provide feedback to management regarding recurring product issues</li></ul>6. Inventory &amp; Spare Parts Management<ul><li>Monitor spare parts usage and maintain proper stock levels</li><li>Ensure accurate recording of defective and repaired items</li><li>Coordinate with suppliers/vendors for replacement parts if required</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree (preferred in Business, Engineering, or related field)</li><li>3&ndash;5 years of experience in after sales service (mobile/tech industry preferred)</li><li>Strong technical understanding of mobile devices and accessories</li><li>Leadership and team management skills</li><li>Good communication and customer skills</li><li>Problem-solving and analytical mindset</li></ul>Key Performance Indicators (KPIs):<ul><li>Service turnaround time (TAT)</li><li>Customer satisfaction rate</li><li>First-time repair success rate</li><li>Complaint resolution time</li><li>Team productivity and efficiency</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth and learning opportunities</li><li>Collaborative and creative work environment</li></ul>How to ApplyInterested candidates are requested to share their CVs in PDF format at hr@hellofaster.com with a proper subject line mentioning the position title.Job Type: Full-timeWork Location: In person

After Sales Service Supervisor

Coty

REQ ID
 
97326
 
POSTED
 
Apr 13, 2026
 
FUNCTION
 
Sales
 
LOCATION
 
Riyadh, 01, SA, 7602
 
Part of the Saudi Sales Team, the Sales Supervisor role is responsible for developing COTY business Across Retail Stores and Duty paid Stores in the Western region. The role requires managing a team of Beauty advisors and managing the day to day Sell-out at the assigned stores.
 
Key Job Accountabilities
 
Drive COTY sell-out and build up strong market share
 
Be the driving force in increasing the sales performance of COTY Sell OUT.
 Execute strategies and plans in line with the local deployment to ensure sales and market share targets are met.
 Achieve monthly sellout And Market share Targets
 Full responsibility of Store fundamentals (Visibility, availability/ordering, aging stocks, inventory rotation, etc…)
 Build strong business relationship with Store managers and Staff
 
Manage, lead, coach and motivate BA’s
 
Manage and lead a team of beauty advisors across retail & Duty Paid stores.
 Ability to coach, train, motivate, support and maximize output of the Beauty advisors.
 Sharing the passion for beauty market and COTY brands, to the customers and the BA team
 Track the individual performance of each BA in a constructive manner
 Ensure the Team of BAs fulfills their key responsibilities and achieve their Targets.
 
Communication and analytics: 
Report field activities, BAs & product performance as well as competitions activities
 Ability to identify and communicate the required plans needed to deliver the Targets.
 Ability to prepare presentations and conduct Business reviews/Analysis.
 Good analytical skills and use of data in the day to day operation.
 Good communication skills (English & Arabic) with growth mindset.
 
Reporting line
 
Reporting to Western Region Sales Manager
 
Essential Skills required
 
Strong communication in both Arabic and English (written and verbal), presentation and organizational skills
 High selling skills
 Strong Retail / Business / Commercial sense
 Beauty Industry affinity & knowledge
 Proactive attitude
 Flexibility
 Detailed and factual
 Team player
 Proficient computer skills necessary – Microsoft Office (Word, Excel, PowerPoint, Outlook)

Sales Supervisor

Al Safi Danone | الصافي دانون

<div>
 
 
 
 The job will be in all the Regions of Saudi Arabia
 
 
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 To lead a team to effectively achieve the sales targets in accordance with company policies, procedures and systems in the respective geographic area and maintain a strong relationship with customers in an effort to ensure an accelerated growth while maximizing market opportunities
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Meet with team on daily basis to discuss daily operations/targets including journey plan using Road net and IDS compliance deviations and agree corrective action with salesmen after their field visits
 </li>
 <li>
 Obtain and maintain knowledge of the sales and distribution channels and of competitors&rsquo; activity throughout the area, and share and discuss with the ASM for appropriate actions
 </li>
 <li>
 Develop the weekly plans for the assigned area in line with targets and send those plans to the Branch or Area Sales Manager
 </li>
 <li>
 Follow up &ndash;daily- on the sales plan and ensure implementation in the field as well as better customer service as per customers&rsquo; classification
 </li>
 <li>
 Execute the agreements with local Key accounts, according to instructions and with alignment with ASM
 </li>
 <li>
 Maintain good business relations with the representatives of Key Accounts in the area
 </li>
 <li>
 Make and execute the daily journey planning for the sales men in the team in order to plan customer&rsquo;s routes efficiently in alignment with company procedures and ASM
 </li>
 <li>
 Conduct weekly work-withs (route-ride) in order to ensure SOP and standards execution and Salesman development through on the job coaching
 </li>
 <li>
 Conduct Daily endorsement sessions and ensure usage and reporting with OPTSAL according to S&amp;D policies and procedures
 </li>
 <li>
 Organize and supervise the activities and work of a small team of subordinates to ensure that all work within a specific area of sales branch activity is carried out in an efficient, effective and procedurally compliant manner
 </li>
 <li>
 Provide formal and informal feedback to subordinates in order to ensure their continuous development
 </li>
 <li>
 Train own team in the field on Sales fundamentals and skills (Distribution, Coverage and Visibility) and update them periodically about company &amp; Sales policies
 </li>
 <li>
 Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Sales &amp; Marketing/Commerce/Finance or Diploma in Sales/Marketing
 </li>
 <li>
 Strong preference for candidates in Dairy Industry. Candidates from food and beverage companies may also apply.
 </li>
 <li>
 4-5 years relevant experience in Sales with at least 1 year in a supervisory role
 </li>
 </ul>
 
 
</div>

EGBank

<div><div>KEY ACCOUNTABILITIES:
<div>
<ul><li>Receive, process and submit all documents related to the Sales Channels while conducting a periodic follow up on all related correspondences in a timely manner.</li></ul>
<ul><li>Review the rejected files by the Credit Risk department, salvage the eligible files for deviation and present it to the relevant supervisor to be discussed with the Risk team.</li></ul>
<ul><li>Maintain efficient I-Score checking in order to ensure external delinquency string and minimum score cut offs are met.</li></ul>
<ul><li>Review all applications and conduct call checks to validate the information before submitting them to the Sales Channels Support Supervisor review to maintain the desired approval rate in addition to adding them on the relevant system for better tracking.</li></ul>
<ul><li>Liaise with the potential customers and the Bank&rsquo;s relevant departments the account opening process, printing cheques, booking documents and all related steps needed to on-board those customers.</li></ul>
<ul><li>Conduct regular analysis for all the selling programs approved for the sales channel teams and ensure an updated record of the sales team targets and achievements.</li></ul>
<ul><li>Maintain an efficient filing cabinet and ensure that all files and documents are well kept and maintained in a safe place for a better retrieval and reporting while ensuring that all forms and applications required for the sales are in stock and up to date.</li></ul>
<ul><li>Gather feedback from the Sales Teams and customers&rsquo; and propose enhancements to the Sales Channels Support Supervisor and Sales Channels Support &amp; Efficiency Manager for a better process and to ensure meeting a good customer satisfaction level.</li></ul>
<ul><li>Support the Sales Channels Support Supervisor to liaise with the HR and the Outsource companies all new hires needed documents and their on-boarding in alignment with the relevant sales manager-head to ensure that all necessary approvals and documents are fulfilled in a timely manner.</li></ul>
<ul><li>Follow all the relevant approved department&rsquo;s policies, process and standard operating procedures and instructions sot that work is carried out in a control manner.</li></ul>
<ul><li>Follow the day-to-day operations related to Sales Channels Department to ensure continuity of work.</li></ul>
<ul><li>Maintain a punctual and consistent attendance, professional appearance &amp; adherence to all relevant health &amp; safety procedures.</li></ul>
<ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal EG Bank policies and code of conduct to maintain EG Bank&rsquo;s sound legal position and mitigate any potential risks.</li></ul></div> 


Qualifications and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Commerce or its equivalence.</li>
<li>0 to 2 years of experience in a relevant field, experience within Banking will be considered as an asset</li>
</ul>
Skills:
<ul>
<li>Good command of English and Arabic languages (written and spoken)</li>
<li>Good analytical and presentation skills
</li><li>Good communication skills</li>
<li>Good planning and organizing skills</li>
<li>Basic Banking knowledge and Risk awareness.</li></ul></div></div>

Sales Channels Support Officer (3863)

The Home Depot

<div>Job Description
Position Purpose: 
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &amp; standards, completing specified safety training, immediately correcting hazards &amp; unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, D cor, Electrical, Flooring, Garden, Hardware, Kitchen &amp; Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.</div>

Customer Service/Sales

Search 10000+ Sales department supervisor jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 sales department supervisor jobs Near Me

After Sales Supervisor

After Sales Service Supervisor

Sales Supervisor

Sales Supervisor

Sales Channels Support Officer (3863)

Customer Service/Sales

Customer Service/Sales