sales floor manager

Al-Futtaim

<div><p><b>Job Requisition ID: </b>176345</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br>
<p></p>
<p><b>
Overview of the role</b></p>
<p>
The Assistant Store Manager is responsible for selling floor leadership, overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, maintaining the store standards on the selling floor and stockroom, and acts as second in command, assisting the store manager in the overall running of an individual store.</p><br>
<p></p>
<p><b>
What you will do</b></p><br>
<p></p>
<p><b>
People Development / HR</b></p>
<ul>
<li>Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience</li>
</ul>
<p><b>Drive Sales &amp; Profitability</b></p>
<ul>
<li>Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion</li>
<li>Executes strategies to maximize store sales and control expenses</li>
</ul>
<p><b>Operational Effectiveness</b></p>
<ul>
<li>Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc.)</li>
<li>Executes and complies with all company policies and store procedures</li></ul><br>
<p></p>
<p><b>
Required Skills to be successful</b></p>
<ul>
<li>Previous managerial experience in retail, with a proven track record of sales and profitability achievement.</li>
<li>Effective communication and interpersonal skills to effectively engage with team members at all levels, Good English skills.</li>
<li>Demonstrated commitment to putting the customer first, Ability to resolve customer issues, and deliver outstanding service.</li>
<li>Strong organizational and problem-solving skills to manage complex operational challenges effectively.</li></ul><br>
<p></p>
<p><b>
What equips you for the role</b></p><br>
<p></p>
<p><b>
Qualifications &amp; Experience:</b></p>
<p><b>
Minimum Qualifications and Knowledge:
</b></p><p>High school education or equivalent preferred</p><br>
<p></p>
<p><b>
Minimum Experience:
</b></p><p>Minimum two years Senior Sales Associate experience with a proven track record for driving sales and profit results and training and developing a team of individuals</p><br>
<p><b>
</b></p><p><b>Job-Specific Skills:</b></p>
<ul>
<li>Good command of business English (written and verbal)</li>
<li>Good computer skills (Outlook, Excel &amp; SAP) and detailed report analysis skills</li>
<li>Strong level of numeracy &amp; literacy
</li><li>Some heavy lifting</li>
<li>Scheduled shifts may require standing for a minimum of eight hours</li></ul><br>
<p></p>
<p><b>
Behavioral Competencies:</b></p>
<ul>
<li>Strong analytical and time management skills.</li>
<li>Excellent customer service.</li>
<li>Good communication skills</li>
<li>Collaborative teamwork approach.</li>
<li>Proficiency in managing processes and reporting.</li></ul><br>
<p></p>
<p><b>
About Al-Futtaim Retail</b></p>
<p>
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.<br>
<br>
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</p></div><p></p>

Assistant Store Manager

Jotun Group

<div><div>SUMMARY OF THE ROLE</div><div></div>
As a Floor Coatings Manager, you will be responsible to manage the Floor Coating Concept(s) in a Saudi Arabia to achieve profitable sales, gross margin, and sales growth within the expected cost parameters by applying Jotun&rsquo;s sales tools and techniques to develop strong customer relationships, liaise with the client market, and respond to sales and technical inquiries.<br>
<br>
The position is based in Riyadh and reports to the Protective &amp; Marine Segment Director.<div></div><div>
Responsibilities:</div><ul><li><div>
Develop the Floor Coatings business, create new customers, and promote Jotun products by understanding the market, recognizing business opportunities, and developing a good network in the market to increase market share in Saudi Arabia.</div></li></ul><ul><li><div>
Introduce, promote, and sell assigned products to new and existing customers by conducting regular visits and gathering market intelligence in order to achieve budget deliverables in terms of value, volume, and gross margins.</div></li></ul><ul><li><div>
Develop and strengthen customer relationships through regular visits, responding to sales and technical inquiries, and providing suitable coating specifications to secure sustainable market share and promote Jotun as a preferred supplier of high-quality paints services also need to manage sales and profitability at a customer level by continually monitoring the performance.</div></li></ul><ul><li><div>
Organise, develop, motivate, and lead sales teams by setting clear targets and framework, coaching, supporting, and following-up team members in line with The Penguin Spirit to ensure the effectiveness and efficiency of the whole team.</div></li></ul><ul><li><div>
Conduct periodic performance reviews and feedback sessions with employees as required (KIT &ndash; Key issue Talks and yPOD &ndash; yearly talk on Performance, Objectives and Development)</div></li></ul><div></div><div>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</div><div></div><div>
We are looking for:</div><div>
Qualification:</div><ul><li><div>
Bachelor&rsquo;s degree. Sales &amp; Marketing is preferable.</div></li><li><div>
3 to 5 Years relevant experience in Floor Coating business and Business Development.</div></li><li><div>
Proven leadership, strategic thinking, and commercial acumen.</div></li><li><div>
Fluency in English &ndash; both verbal and written.</div></li></ul><div></div><div>
Location: Riyadh, Saudi Arabia</div><div></div><div>
Personal Qualities:</div><ul><li><div>
Develops an ambitious but realistic business vision and translates it into a workable strategy.</div></li><li><div>
Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.</div></li><li><div>
Focuses on bottom-line results, identifies potential risks, and monitors the financial impact of own activities.</div></li><li><div>
Builds a useful network of contacts and relationships and utilizes it to achieve objectives.</div></li><li><div>
Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</div></li><li><div>
Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.</div></li></ul><div></div><div>
What We Offer:</div><ul><li><div>
Competitive compensation and benefits.</div></li><li><div>
Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</div></li><li><div>
Career development opportunities across multiple disciplines and geographies.</div></li><li><div>
Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</div></li><li><div>
A supportive and inclusive company culture where you can be your authentic self.</div></li><li><div>
A focus on having fun together through team building and social activities.</div></li></ul><div></div><div><br>
POSITION INFORMATION</div><div></div><div>
Company:</div>
Jotun Saudia Co. Ltd.<div><br>
Contract Type:</div>
Regular<div></div><div>
Time Type:</div>
Full time<div></div><div>
CLOSING DATE (dd.mm.yyyy):</div>
25.03.2026<div></div><div>
WHO WE ARE</div><div></div>
Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.<div></div>
Jotun Saudia Co. Ltd., established in 1984, is one of the key markets within the MEIA region. With 2 production facilities, 5 warehouses and more than 450 employees, we aim to further strengthen Jotun&rsquo;s position in Saudi Arabia through ambitious market growth plans that focus on innovation, efficiency and profitability.<div></div><div>
Visit our <div>Career Page</div> to know more about life at Jotun.</div><div></div><div>
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</div><div></div><div>
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.</div><div></div><div>
If you think that this role is what you could be doing next, apply now!</div></div>

Floor Coatings Manager

Spec's Family Partners

<div><p>Summary<br>
The individuals who perform this job provide extraordinary shopping experiences to our guests and stock merchandise.<br>
Essential Duties and Responsibilities<br>
Including, but not limited to, the following:<br>
1. Know and actively demonstrate, daily, our Company Mission Statement and Core Values.<br>
2. Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.<br>
3. Know and actively demonstrate superior product knowledge.<br>
4. Greet guests and engage in conversation with a smile and a helpful demeanor, remembering that the guest always comes first.<br>
5. Recommend merchandise based on the guests needs or desires, with a focus to suggest our in-house brands.<br>
6. Answer guests questions concerning price and use of merchandise.<br>
7. Create client relationships with regular guests.<br>
8. If needed, carry product to register counters and carry out products for guests.<br>
9. May be asked to run a cash register as business dictates.<br>
10. May be asked to receive as business dictates.<br>
11. Prepare promotional events as necessary.<br>
12. Set up displays or arrange merchandise in floor stacks, on counters or tables, to promote sales.<br>
13. Front merchandise and rotate stock for freshness and stock shelves with product.<br>
14. Maintain neat and orderly sales floor and back stock.<br>
15. Clean shelves, bottles, aisles, and tables; look for product not stocked properly to avoid trips and falls.<br>
16. Maintain fresh and readable price tags on all products.<br>
17. Provide feedback to management regarding fast or slow-moving product, stock levels, out of stocks, and department needs.<br>
18. Prepare sales floor and storage areas for inventory and assist in the inventory process if needed.<br>
19. Properly use and maintain computers and RF scanner equipment.<br>
20. Seek to continually improve related skills and knowledge to contribute to profitability and productivity.<br>
21. Avoid conversations with coworkers when guests are present.<br>
22. Limit use of personal cell phone to work related activities only while on the sales floor.<br>
23. Carry out directives of management efficiently.<br>
24. Fulfill responsibilities with care and attention to detail.<br>
25. Practice teamwork and cooperation with others.<br>
26. Possess time management skills and be able to prioritize tasks.<br>
27. Ability to manage stress in a fast-paced environment.<br>
28. Work in accordance with all safety regulations of Specs Family Partners and OSHA.<br>
29. Constantly stand, lift, carry, walk, and bend, and reach products routinely weighing 50 pounds or more. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more regularly. Communicate with and understand team members and guests. See product and signage.<br>
30. Other projects and tasks assigned by management.<br>
Yes, you may have to clean the bathroom.<br>
31. Attendance and timeliness are required. This is not a remote sales job.<br>
Supervisory Responsibilities<br>
This job has no supervisory responsibilities.</p><p>
Qualifications<br>
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. State law says you must be over the age of 21 to work at Spec's. The requirements listed below are representative of the knowledge, skill, and/or ability required. In other words, here's the technical stuff.<br>
Education or Experience<br>
We'd prefer you to have retail sales experience, but if youre willing to learn, were willing to teach you. We'd like you to have a high school diploma or a general education degree (GED), but sometimes, experience is the best education. Strong product knowledge is a plus.<br>
Language Skills<br>
We need you to be able to read, comprehend, and write simple instructions or memos. You must be able to communicate with and understand coworkers and guests. Bilingual skills are a plus.<br>
Mathematical Skills<br>
You need the ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals without taking your shoes off. You need to be able to calculate discounts and percentages. We can provide a calculator.<br>
Demeanor and Personal Skills Smiley, Friendly, Helpful<br>
You've got the job. Now you need to do the job. You need to be responsible, reliable, and committed to providing extraordinary service. Patience, friendliness, and an outgoing personality are needed for success. You need to be a self-starter with a strong work ethic who completes the job assignments in a timely fashion and then looks for the next task.<br>
Hours<br>
Full-time is typically 35 hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.<br>
Part-time is up to 25 hours per week.<br>
We schedule for the needs of our business. Working outside of your scheduled time without District Manager approval is prohibited and subject to discipline. In other words, you cannot decide to make up hours because you missed some time after a night out with your buddies unless your District Manager ok's it.<br>
Reasoning Ability<br>
You need the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.<br>
Certificates, Licenses<br>
You must maintain a valid TABC Beverage Sellers Permit, and in some cases, a valid Food Handlers Permit. <b>The TABC course takes 2-3 hours to complete, and we will pay you for your time spent in the course up to 3 hours. Spec's will provide a link to the course and login information after the hiring process is complete. We will deduct the cost of the course from your paycheck.</b><br>
Physical Demands<br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals who need them to perform the essential functions. This job regularly requires standing, walking, and bending; use of arms, hands, and fingers to feel, handle, reach, and lift; climbing or balance; communicating and understanding. You must be able to regularly lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. You must be able to push and/or pull 50 to 100 pounds or more regularly. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. This job also requires physical attendance based on a schedule made by management which may vary week to week based on the needs of the business.<br>
Work Environment and Environmental Conditions<br>
We provide a fun and positive environment in which to serve our guests. You may be exposed to outside weather conditions while youre delivering extraordinary service. The noise level is usually moderate.</p></div>

005 RETAIL - SALES FLOOR - FT

Under Armour

<div><div><div><h2 class="jobSectionHeader"><b>Values &amp; Innovation</b></h2></div><div><p>
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.</p><p></p><p><br>
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.</p><p></p><p><br>
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Purpose of Role</b></h2></div><div><p><b>
Be the force behind the floor.</b></p><p><br>
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results, you'll play a key role in creating a high-performing, customer-focused store. Ready to lead, grow, and make an impact? Let's go.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Your Impact</b></h2></div><div><p><b>
We count on our Assistant Store Managers to:</b></p><ul><li>
Support the business plan by driving the achievement of sales, profitability, and other key objectives for the store</li><li>
Recruit, hire, coach and retain a high-performing team</li><li>
Analyze daily sales trends to make real-time strategic business decisions Manage payroll and schedule adjustments to maximize productivity</li><li>
Direct merchandising moves to maximize presentation and maintain brand standards of an organized and appealing sales floor</li><li>
Understand loss prevention standards and monitor store audit compliance and results</li><li>
Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business</li><li>
Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests</li><li>
Deliver a compelling vision and purpose encompassing UA&acirc;&euro;&trade;s Core Competencies, and functional behaviors</li><li>
Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance</li><li>
Recognize and resolve teammate performance issues</li><li>
Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions</li><li>
Partner with Store Manager on reinforcement of Under Armour Policies and Procedures</li><li>
Perform other tasks as assigned by management</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Requirements</b></h2></div><p></p><div><p><b><br>
To be considered for this role, you must meet these minimum requirements:</b></p><ul><li>
At least 18 years old</li><li>
High school degree or equivalent</li><li>
1 year experience in a retail environment</li><li>
Local language fluency required; basic English is a plus</li><li>
Available to work full time hours a week, including evenings, weekends, and holidays</li><li>
Comfortable with or willingness to learn technology (such as hand-held and mobile devices)</li><li>
Strong communication skills</li><li>
Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs./12kgs during each work shift with or without an accommodation</li><li>
Knowledge and understanding of employment laws including compliance with federal, state, and local requirements<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits &amp; Perks</b></h2></div><div><p>
Benefits will include statutory entitlements in line with local labor laws (such as social security, paid leave, and pension contributions), along with company-provided benefits which may include the following:</p><ul><li>
Generous employee discount on Under Armour products</li><li>
Comprehensive well-being support, including access to health and wellness resources</li><li>
Retirement and insurance benefits tailored to your local market</li><li>
Employee Assistance Program for personal, family, or work-related support</li><li>
Opportunities for growth, learning, and career advancement across our global teams</li><li>
Monthly bonus incentive pay eligibility</li><li>
Paid time off</li></ul><p></p><p><b><br>
$27.60-$34.50</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Our Commitment to Equal Opportunity</b></h2></div><div><p>
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.</p></div></div></div>

Assistant Store Manager, FT

Victoria's Secret

<div><div><h2 class="jobSectionHeader"><b>Why You Belong Here</b></h2><p>
At Victoria&rsquo;s Secret &amp; Co, you&rsquo;ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You&rsquo;ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.</p><p><br>
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you&rsquo;ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.</p></div><div><b>
Description</b><p></p><p><b>
A Victoria&rsquo;s Secret &amp; Co Customer Experience Manager</b> is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.</p>
<p><b>
Primary Responsibility:</b></p>
<p>
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.</p>
<p><b>
Direct Reports as assigned:</b></p>
<p>
Customer Experience Lead(s) and / or Associates</p>
<p><b>
All Store Leadership Team responsibilities include:</b></p>
<ul>
<li>Leading and demonstrating company values within the store.</li>
<li>Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.</li>
<li>Conducting associate observations and associate coaching.</li>
<li>Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.</li>
<li>Linking results to behaviors and actions to drive top-line sales.</li>
<li>Independently managing labor hours within the store to drive top line sales and profit.</li>
<li>Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.</li>
<li>Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.</li>
<li>Demonstrating and leading company policy and procedures.</li>
<li>Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.</li>
<li>This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.</li>
</ul>
<p>Click here for benefit details related to this position.</p></div><div><b>
Minimum Salary:</b> $21.15<br>
<b>Maximum Salary:</b> $29.00</div><p></p><div><p>
VS&amp;Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.</p></div><div><b>
Qualifications</b><ul>
<li>Passion for Victoria&rsquo;s Secret Brand.</li>
<li>Ability to improve customer satisfaction and drive customer loyalty.</li>
<li>Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.</li>
<li>A sense of self-awareness with an interest in seeking feedback to improve and develop.</li>
<li>Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.</li>
<li>Ability to monitor/track progress and incorporate feedback into decision-making.</li>
<li>Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.</li>
<li>Experience with influencing cross-functional partners in informal and formal settings to get things done.</li>
<li>Ability to work nights, weekends, and a flexible schedule.</li>
<li>Ability to stand for long periods and frequently bend, kneel, and lift.</li>
<li>Ability to use technology (headsets, mobile devices, computers).</li>
<li>3+ years of retail leadership experience preferred.</li>
</ul>
<p>We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.</p>
<p>
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual&rsquo;s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.</p></div></div>

Customer Experience Manager - Victoria's Secret - North East Mall - Hurst, TX

Customer Experience Manager - Victoria's Secret PINK - The Woodlands Mall - Woodlands, TX

Goodwill of Central and Northern Arizona

<div>7443 W Glendale Ave Glendale Arizona, 85303,<p></p>
Starting Pay :$47,000.00 Annual<p></p><p><br>
Position Description<b>:</b></p><p><b><i>
This position is eligible for a monthly bonus, based on performance goals.</i></b><b>
</b><br>
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.</p><p><br>
Essential Duties and Responsibilities<b>:</b></p><ul><li>
Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li><li>
Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li><li>
Ensures payroll costs and operating costs are managed to budget.</li><li>
Ensures Team Members deliver excellent customer service to donors and customers.</li><li>
Works to de-escalate customer situations while finding an appropriate solution.</li><li>
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li><li>
Partners with community businesses and organizations to promote Goodwill mission.</li><li>
Serves as a Goodwill ambassador to the community.</li><li>
Leads the day-to-day operations of the sales floor.</li><li>
Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.</li><li>
Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.</li><li>
Processes complex sales transactions, including customer returns.</li><li>
Ensures that Team Members are operating per company standards and procedures.</li><li>
Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.</li><li>
Transfers to different stores at any given moment due to business needs.</li><li>
Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li><li>
Builds a high-performing team.</li><li>
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li><li>
Plays critical role in driving company culture change efforts and change management processes.</li><li>
Models Goodwill Core Values &ndash; Trust, Collaboration, Engagement, Ownership, and Innovation.</li><li>
Performs other related duties, as assigned.</li></ul><p></p><p>
Minimum Qualifications (Education, Experience, Skills):</p><ul><li>
High School Diploma, GED, or equivalent work experience</li><li>
One-year work experience in Retail Management required</li><li>
One-year customer service experience required</li><li>
Proficient in Microsoft Office Suite</li><li>
Ability to pass a background check and drug screen, where applicable for position</li><li>
Ability to speak and read English proficiently</li></ul><p></p><p>
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:</p><p></p><ul><li>
5 Medical Plans</li><li>
Employer Funded Health Reimbursement Account (HRA)</li><li>
3 Dental Plans</li><li>
Vision Plan</li><li>
401K</li><li>
Employer Paid Life Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Paid Time Off; Sick and Vacation</li><li>
Paid Holidays</li><li>
These are just a few highlights of our key benefit offerings!</li></ul><p></p><p>
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.</p><p></p><p>
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.</p><p></p><p>
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.</p><p>
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.</p><p></p><p><b>
PHISHING SCAM WARNING:</b> Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (&ldquo;GCNA/GIMV&rdquo;) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote &ldquo;interviews,&rdquo; and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain &ldquo;@goodwillaz.org&rdquo; or @gimv.org&rdquo;, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender&rsquo;s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security&rsquo;s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.</p></div>

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