sales floor team leader

Lush Cosmetics

<div>Position: Part Time Floor Leader

Weekly: 20-29 hours 


Interview Plan 


<div>Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time! 


Responsibilities:

Sales &amp; Customer Experience:
<ul>
<li>Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store's overall sales. Celebrate sales achievements with your team!</li>
<li>Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.</li>
<li>Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.</li>
<li>Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.</li>
</ul>
Team Involvement:
<ul>
<li>Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.</li>
<li>Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.</li>
</ul>
Operational Excellence:
<ul>
<li>Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.</li>
<li>Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.</li>
<li>Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.</li>
<li>Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.</li>
<li>Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.</li></ul> 


Qualifications:

Required:
<ul>
<li>Minimum 1 year of experience in:</li>
<li><ul><li>customer service and sales</li>
<li>cash handling and opening/closing procedures</li>
<li>supervisory experience involving coaching, feedback, and training</li>
<li>problem-solving issues related to customer service in day-to-day operations</li>
<li>a fast-paced team environment</li>
</ul></li><li>Knowledge and passion for skincare, natural beauty, and ethical business</li>
<li>Flexible schedule to accommodate store needs, including evenings, weekends, and holidays</li>
</ul>
Preferred:
<ul>
<li>Experience with consultation-based customer service models</li>
<li>Experience analyzing sales metrics</li>
<li>Experience working in skincare or cosmetics</li>
<li>Experience in cross cultural collaboration and DEIB or social justice training</li>
<li>Fluency in Spanish, French or other languages</li></ul> 

</div><div>
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Find our Personal Privacy Policy details here. 

Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and M&eacute;tis peoples. 
 
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.</div></div></div>

Part Time Floor Leader - Southlake Town Square

Call My Doctor Health Care LLC

Company: Call My Doctor Health CareLocation: Dubai, UAEEmployment Type: Full-TimeSalary: AED 3,500 &ndash; 4,500 per monthJob SummaryCall My Doctor Health Care is seeking a highly target-driven Sales Floor Manager / Tele Sales Conversion Specialist to run the sales floor and improve conversion rates from existing inbound leads. The role requires strong phone-based sales expertise, performance monitoring, and focused follow-up on non-converted leads to maximize revenue.Key ResponsibilitiesSales Floor Management<ul><li>Manage and supervise day-to-day sales floor activities</li><li>Ensure all inbound and existing leads are followed up systematically</li><li>Monitor individual and team performance against targets</li><li>Maintain sales discipline, call quality, and follow-up standards</li></ul>Lead Conversion &amp; Revenue Optimization<ul><li>Focus on leads that were not converted and drive closures</li><li>Improve overall lead-to-conversion ratio</li><li>Personally handle high-priority or complex leads</li><li>Ensure accurate lead tracking and zero follow-up leakage</li></ul>Performance Monitoring &amp; Reporting<ul><li>Monitor sales dashboards, charts, and daily MIS</li><li>Track KPIs such as lead conversion rate, follow-ups, and closures</li><li>Prepare daily and weekly performance reports for management</li></ul>Tele Sales Execution<ul><li>Convert inbound leads through phone calls and WhatsApp follow-ups</li><li>Apply proven sales techniques for healthcare service offerings</li><li>Handle objections professionally and ethically</li><li>Update CRM systems with accurate call remarks and outcomes</li></ul>Process &amp; Quality Control<ul><li>Ensure adherence to company SOPs and sales processes</li><li>Support training and performance improvement initiatives</li><li>Maintain compliance with company policies and healthcare regulations</li></ul>Required Experience &amp; Skills<ul><li>Mandatory experience in banking or financial product tele-sales</li><li>Proven ability to work with targets and performance metrics</li><li>Strong background in phone-based sales and lead conversion</li><li>Excellent communication and negotiation skills</li><li>Strong analytical ability to interpret sales data</li><li>CRM, Excel, or Google Sheets proficiency</li><li>High ownership and result-oriented mindset</li></ul>Personal Attributes<ul><li>Highly target-focused and disciplined</li><li>Ability to work under pressure</li><li>Professional, ethical, and customer-centric</li></ul>Working Hours<ul><li>As per UAE labor law</li><li>Shift-based if required</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>

Sales Floor Manager / Tele Sales Conversion Specialist

Crescent international Group

Job Title: Floor Sales Executive &ndash; HypermarketLocation: Jebel Ali Labour Camp Area, Dubai Job Type: Full-timeJob Description:We are hiring a Floor Sales Executive for our hypermarket. The candidate will be responsible for assisting customers, maintaining product displays, and ensuring smooth daily operations on the sales floor.Key Responsibilities:<ul><li>Greet and assist customers in a friendly and professional manner</li><li>Help customers find products and answer basic inquiries</li><li>Arrange and refill products on shelves</li><li>Ensure correct price tags and promotional displays</li><li>Check stock levels and report shortages to the supervisor</li><li>Maintain cleanliness and hygiene on the shop floor</li><li>Support team members to achieve daily sales targets</li><li>Follow company rules, safety, and hygiene standards</li></ul>Requirements:<ul><li>Previous experience in supermarket or hypermarket sales is preferred</li><li>Languages required: English and Hindi</li><li>Good customer service and communication skills</li><li>Physically fit to stand for long working hours</li><li>Willingness to work shift-based duty</li><li>Experience in hypermarket specially in labour camp area</li><li>Ability to work on weekends and holidays</li></ul>Salary &amp; Benefits:<ul><li>Salary: AED 1,300 + food and accommodation</li></ul>Job Type: Full-timePay: AED1,000.00 - AED1,300.00 per month

Floor Sales Executive – Hypermarket

Lowe's Home Improvement

<div><div>What You Will Do
 
All Lowe&rsquo;s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means: 
<ul><li>Providing resources and tools to support those directly helping customers provide the best service.</li><li>Assisting with down stocking and area recovery as well as providing input into merchandising decisions.</li><li>Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.</li></ul>
The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). 
 
The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale. 
In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD). 
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets. 
 
What We're Looking For 
<ul><li>Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.</li><li>Requires morning, afternoon and evening availability any day of the week.</li><li>Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.</li><li>Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.</li></ul> 

What You Need To Succeed 
Minimum Qualifications 
<ul><li>High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.</li><li>1 year of experience in customer service.</li><li>1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).</li><li>Experience providing direction or supervision to teams (with or without direct report responsibility).</li><li>Experience supporting or participating in the process of training, mentoring and developing associates.</li><li>Experience working cross-functionally.</li><li>Experience Using Microsoft Office Suite.</li><li>Ability to obtain sales related licensure or registration as may be required by law.</li></ul> 

Preferred Qualifications 
<ul><li>3 years of retail customer service experience.</li><li>3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).</li><li>Experience in a leadership role with direct report responsibility.</li><li>Experience working in the home improvement retail sector.</li><li>Experience working in a fast paced, dynamic retail environment.</li><li>Experience in key carrying role with manager-on-duty responsibilities.</li><li>Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).</li></ul></div>
Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.</div>

Sales Floor Dept Supervisor - Hardware-Tools

CSC Generation

<div><div>With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table &ndash; and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we&rsquo;re all here for the same reason &ndash; to roll up our sleeves and create happiness through cooking and sharing good food.</div><div></div><div> 
Position Overview</div><div>
As a Store Floor Lead at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the StoreFloor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service.</div><div></div><div> 
Key Responsibilities</div><div>
Leadership &amp; Team Development</div><ul><li> Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).</li><li> Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.</li><li> Support onboarding, training, and development of new associates.
</li></ul><div>Customer Experience &amp; Brand Representation</div><ul><li> Represent Sur La Table&rsquo;s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.</li><li> Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.</li><li> Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.</li><li> Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.</li></ul><div>
Sales &amp; Business Performance</div><ul><li> Support the achievement of store sales goals through effective customer engagement and team motivation.</li><li> Maximize selling opportunities by identifying customer needs and offering relevant solutions.</li><li> Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.</li></ul><div>
Operations &amp; Compliance</div><ul><li> Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.</li><li> Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).</li><li> Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.</li><li> Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.</li></ul><div></div><div> 
Physical Requirements</div><ul><li> Ability to communicate verbally and work cooperatively with associates and customers.</li><li> Ability to remain standing for up to 4 hours at a time.</li><li> Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.</li><li> Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.</li><li> Ability to lift and/or move merchandise weighing up to 50 lbs.</li><li> Ability to ascend/descend ladders to retrieve and/or move merchandise.</li><li> Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.</li><li> Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.</li><li> Regular and predictable attendance.</li></ul><div></div><div> 
Qualifications &amp; Experience</div><ul><li> Must be 21 years of age or older at the time of employment.</li><li> 1 year of retail management experience, preferably in a specialty or culinary retail environment.</li><li> Strong leadership skills with the ability to inspire, develop, and retain a high performing team.</li><li> Excellent communication, problem-solving, and decision-making abilities.</li><li> Passion for community engagement and providing exceptional customer experiences.</li><li> Proficiency in Microsoft Office and retail management systems preferred.</li></ul>
<div>This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.</div><div></div><div> 
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. 
</div><div></div> 
<div>Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com.</div><div></div><div> 
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div><div>
</div><div>The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.
</div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Store Floor Lead (Sur La Table)

James Avery

<div>JOB SUMMARY

Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Ingram Park Mall location in San Antonio, TX.

WHAT YOU WILL BE DOING
<ul>
<li>Greets and assists guests in selection and purchase of merchandise.</li>
<li>Resolves guest issues effectively.</li>
<li>Keeps supervisor informed of product, guest, and/or personnel issues.</li>
<li>Monitors and approves guest&rsquo;s returns in accordance with retail policies.</li>
<li>Monitors associates guest service levels; provides feedback as needed.</li>
<li>Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.</li>
<li>Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.</li>
<li>Perform leadership responsibilities for store opening and closing duties.</li>
<li>Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates.</li>
<li>Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered.</li>
<li>Participates and assists in conducting regularly scheduled store meetings.</li>
<li>Implements plans to effectively participate in company special events and/or promotions.</li>
<li>Develops and conducts team building activities.</li>
<li>Monitors product trends and changes in retail and communicates to District Manager.</li>
</ul>
Product Care:
<ul><li>Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools.</li>
<li>Ensures product care services meet/exceed operational standards. 
Visual Merchandising:</li>
<li>Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.</li>
<li>Assists store management in maintaining company standards for overall store presentation.</li>
<li>Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.</li>
<li>Ensures company security procedures are used to protect assets.</li>
<li>Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.</li>
<li>Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.</li>
<li>Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.</li>
<li>Must be able to multitask in a fast-paced environment.</li>
<li>Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.</li>
<li>Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.</li>
<li>The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.</li>
</ul>
OTHER DUTIES:
<ul>
<li>Assume lead role in absence of other leadership team members.</li>
<li>Builds and maintains effective relationships with internal and external stakeholders.</li>
<li>Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.</li>
<li>Assist in other areas as assigned by supervisor.</li>
</ul>
WHAT YOU WILL NEED:
<ul>
<li>High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred.</li>
<li>Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning</li>
</ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Part Time Sales Team Leader - Ingram Park Mall, San Antonio, TX

Buckle

<div>Summary

The Leader in Training (LIT) and Floor Leader position&rsquo;s primary responsibility is to fulfill our mission statement: &ldquo;To create the most enjoyable shopping experience possible for our Guests.&rdquo; The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

Essential Duties and Responsibilities 
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service
<ul>
<li>Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest</li>
<li>Answer questions regarding the store and its merchandise</li>
<li>Recommend, select, and help locate or obtain merchandise based on Guest needs and desires</li>
<li>Anticipate and fulfill Guest&rsquo;s needs by suggesting additional items and creating a wardrobing experience</li>
<li>Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team</li>
<li>Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices</li>
<li>Remain consistent on personal sales, as well as looking for opportunities to impact Teammates&rsquo; presentations with the Sales Presentation Guide (SPG)</li>
<li>Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management</li>
<li>Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area</li>
<li>Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity</li>
<li>Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals</li>
<li>Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.</li>
<li>Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.</li>
<li>Maintain and build good Guest relationships to develop a client based business</li>
<li>Lead by example with a high level of showmanship, excellent customer service and attentiveness</li>
<li>Recognize and communicate Guest Levels with the Team</li>
<li>Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates</li>
<li>Coachable &ndash; allows Manager to educate them in their sales presentation</li>
<li>Consistently perform leadership actions and maintain high standards, whether or not the Manager is present</li>
</ul>
Teammate Recruiting, Training and Development
<ul>
<li>Consistently recognize recruiting opportunities by utilizing Jobs &amp; Careers cards, email referrals and Teammate Recommend</li>
<li>Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle&rsquo;s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis</li>
<li>Maintain a positive attitude at all times creating a positive floor culture</li>
<li>Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders</li>
<li>Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker</li>
<li>Motivate Teammates to initiate and complete daily tasks</li>
<li>Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests</li>
<li>Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in</li>
<li>Demonstrate leadership actions during segment: 
<ul><li>Awareness of Guests in the store and ensure they are being helped</li>
<li>Demonstrate how to get the Guest involved with product</li>
<li>Be vocal and continuously update fellow leader and Team</li>
<li>Responsible for getting Guest names</li>
<li>Understanding and working guys side/gals side to benefit both Teammates and Guests</li>
</ul>
</li></ul>Visual Merchandise Management
<ul>
<li>Own and influence product through zone ownership:
<ul><li>Product knowledge, placement, passion, preference</li>
<li>Weekly Checklist</li>
<li>Life cycle of product</li>
<li>Track Results</li>
</ul></li><li>Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind</li>
<li>Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability</li>
<li>Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions</li>
<li>Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager</li>
<li>Give informational and influential store tours</li>
<li>Ensure sales floor is consistently sized and new freight is appropriately displayed</li>
</ul>
Operations
<ul>
<li>Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs</li>
<li>Understand and utilize planner including completion of Opening and Closing Checklists</li>
<li>Watch for and recognize security risks and thefts, and know how to prevent or handle these situations</li>
<li>Follow all Loss Prevention guidelines, including daily bag and purse checks</li>
<li>Ability to execute and teach all Point of Sale (&ldquo;POS&rdquo;) procedures</li>
<li>Appropriately handle calls from Corporate Office</li>
<li>Know Buckle guidelines when handling returns and exchanges</li>
<li>Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates</li>
<li>Understand and execute all policies regarding payments, exchanges and Loss Prevention practices</li>
<li>Ability to navigate and execute all tools on the home page</li>
<li>Knowledge and ability to give guidance and feedback to all non-sales positions</li>
<li>Complete all scheduled shifts and cover shifts when needed</li>
<li>Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns</li>
<li>Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner</li>
<li>Consistently maintain a clean, organized, and shoppable store to fulfill Buckle&rsquo;s mission statement</li>
<li>Understand and apply the Buckle&rsquo;s Code of Ethics and all Buckle&rsquo;s policies, procedures, and handbooks</li>
</ul>
Supervisory and Leadership
<ul>
<li>Comfortable in in giving and receiving feedback from peers and Management</li>
<li>Supportive of Leadership</li>
<li>Promote personal and store growth</li>
<li>Demonstrate and maintain a professional, mature and stable relationship with all Teammates</li>
<li>Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit</li>
<li>Special projects and other duties as assigned</li>
</ul>
Supervisory Responsibilities

This job has no supervisory responsibilities.

Full-time Benefits Available (after applicable waiting period):
<ul>
<li>Insurance</li>
<li>Spending and Savings Accounts</li>
<li>Paid Time Off</li>
<li>401(k) Retirement Plan</li>
<li>Teammate Discount</li>
<li>Performance Bonuses</li>
<li>Leave Options</li>
<li>Employee Assistance Program</li>
</ul>
Education and/or Experience

High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Equal Employment Opportunity 

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

#LI-Onsite
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Leader In Training (full-time)

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