sales operations analyst

Accenture

<p><b>Skill required:</b> Order Management - Order Management<br>
<b>Designation:</b> Sales Operations Analyst<br>
<b>Qualifications:</b>Any Graduation
<br>
<b>Years of Experience:</b>3 to 5 years
<br>
<b>About Accenture</b><br>
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
<br>
<b>What would you do?</b> Transforming sales to become a future-ready and digital B2B revenue engine. Order Management involves order processing, Receive, process and confirm customer orders in the system. Ensure order accuracy in terms of pricing, product specifications, quantity, and delivery details Coordinate with sales, supply chain, and warehouse teams to fulfill customer orders Work well with sales, logistics, finance, and customer service teams to ensure smooth operations.. Keyword includes (Order Processing, Order fullfilment&quot; &quot;Customer communication&quot;,Inventory Management) Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management.<br>
<b>What are we looking for?</b> &bull; Act as a technical expert on order management processes, systems, and best practices. &bull; Provide guidance and training to team members on complex issues. &bull; Support process improvement and system enhancement initiatives. &bull; Collaborate with IT and process owners to address system issues or upgrades. &bull; Assist in developing and updating operational documentation. &bull; Bachelor&rsquo;s degree in business, operations, or related field. &bull; 4+ years&rsquo; experience in order management, with deep system and process knowledge. &bull; Excellent analytical and problem-solving skills. &bull; Ability to communicate technical information clearly.
<br>
<b>Roles and Responsibilities:</b> &bull;In this role you are required to do analysis and solving of lower-complexity problems &bull; Your day to day interaction is with peers within Accenture before updating supervisors &bull; In this role you may have limited exposure with clients and/or Accenture management &bull; You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments &bull; The decisions you make impact your own work and may impact the work of others &bull; You will be an individual contributor as a part of a team, with a focused scope of work &bull; Please note that this role may require you to work in rotational shifts</p>
<br>
Any Graduation

Sales Operations Analyst

Snowflake

<div><div><p>Snowflake is about empowering enterprises to achieve their full potential &mdash; and people too. With a culture that&rsquo;s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology &mdash; and careers &mdash; to the next level.</p><p>
Snowflake&rsquo;s GTM Operations organization is actively seeking a GTM Operations Analyst to join the GTM Operations Shared Services organization. Our Shared Services team plays a pivotal role in supporting critical business functions by providing support across operational GTM workflows, data management, and systems and process troubleshooting. They are the first line of support for our GTM organization and are responsible for ensuring our global field team is supported, our data is accurate, secure and effectively managed across systems. We&rsquo;re committed to operational excellence and continuously improving our systems, processes and data quality standards to support business growth.</p><p>
You will action critical processes needed to move the Sales, Partner and Operations forward for more efficient execution. This will include (but is not limited to) alignment of data across users, records and systems, supporting Sales processes like managing accounts and opportunities, deal support and cross-functional coordination for bookings accuracy, as well as troubleshooting and resolving process gaps throughout the sales lifecycle. You will also participate in ad hoc projects that enable GTM systems and processes, as well as support user management where applicable to drive business value across the processes GTM Operations supports.</p><p>
As a builder at heart, you have an appreciation for the operational components needed in order to build a world-class SaaS company. You thrive in the driver&rsquo;s seat of ensuring the sales systems, processes and data are driving business value and are eager to provide recommendations to improve and automate across the Sales and Sales impacted systems.</p><p></p><p><b>
In this role you will get to:</b><br>
<br>
</p><ul><li><p>Provide first line support for GTM operations workflows (i.e. account/opportunity management and research, quote and deal support, user management).</p></li><li><p>
Utilize standard data quality practices, including regular reviews, data cleansing, and data validation processes to ensure data accuracy and completeness.</p></li><li><p>
Ensure compliance with policies, procedures, and regulations, supporting audits.</p></li><li><p>
Communicate directly with stakeholders on support needs, and manage requests via a queue from intake to resolution.</p></li><li><p>
Maintain key documentation such as SOPs, process flows, and data stewards/owners.</p></li><li><p>
Identify opportunities and provide recommendations to improve and automate the shared services systems and processes.</p></li></ul><p><b>
On day one we will expect you to have:</b></p><ul><li><p>
Minimum 5 years total professional experience with 3+ years working with sales operations, deal operations, master data management, sales systems, process, and tools.</p></li><li><p>
Expertise in Salesforce CRM and connected applications (D&amp;B, Workday, SPN, Office 365, and Google workspace).</p></li><li><p>
Hands on experience working in case queues, executing against SLA&rsquo;s, and service organizations.</p></li><li><p>
Experience working as part of deal operations teams supporting CPQ, order forms, approvals, amendments, and other deal operations tasks.</p></li><li><p>
Experience with master data management, data quality and data governance</p></li><li><p>
Experience supporting a global GTM organization, must be flexible to work shifts determined by operational demands.</p></li><li><p>
Excellent communication skills and ability to communicate with GTM teams (i.e. Sales, Solution Engineers) and leadership.</p></li><li><p>
Must possess business acumen, analytical, troubleshooting, problem-solving skills.</p></li><li><p>
Exceptional interpersonal skills with demonstrated ability to work effectively in team-based environment with multiple functional groups.</p></li><li><p>
Understanding of core business processes in a B2B technology environment; sales, sales operations, marketing, customer support, professional services.</p></li><li><p>
Undergraduate degree required, MBA a plus</p></li></ul><p>
Snowflake is growing fast, and we&rsquo;re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.</p><p>
How do you want to make your impact?</p><p>
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com</p></div></div>

<p><b>Skill required:</b> Order Management - Order Management<br>
<b>Designation:</b> Sales Operations Analyst<br>
<b>Qualifications:</b>Any Graduation
<br>
<b>Years of Experience:</b>3 to 5 years
<br>
<b>About Accenture</b><br>
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
<br>
<b>What would you do?</b> Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management.<br>
<b>What are we looking for?</b> &quot;Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications: Strong attention to detail and accuracy in data entry Excellent communication and interpersonal skills to interact with customers and internal teams Proficiency in CRM and ERP systems Understanding of basic supply chain logistics and order fulfillment processes Ability to prioritize tasks and manage multiple orders simultaneously Problem-solving skills to address customer concerns and resolve order issues Proficient in Microsoft Office applications, particularly Excel Relevant Experience: Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes &quot; &quot;- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills&quot;
<br>
<b>Roles and Responsibilities:</b> &bull;&quot;A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities: Order Processing: Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication: Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution: Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis: Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation: Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. &quot;</p>
<br>
Any Graduation

WorkWave™

<div><div>WorkWave is seeking a highly analytical and results-driven <b>Sales Operations Analyst</b> to be a core driver of our revenue engine's efficiency and predictability. This role is responsible for transforming complex revenue data into clear, actionable insights and recommendations that support our entire Go-To-Market (GTM) leadership team.</div><div></div><div><br>
The ideal candidate will be an expert in data modeling, live in Excel and BI tools, and play a key role in annual planning, performance measurement, and providing high-urgency strategic analysis for the CRO, CEO, and Board.</div>
<h3 class="jobSectionHeader"><b>WHAT YOU'LL DO:</b></h3><ul><li><b>
Data Analysis &amp; Insights:</b> Analyze core metrics (pipeline health, bookings, retention/churn, product usage, and ARR trends) to identify risks, opportunities, and performance drivers. Perform detailed cohort, segmentation, and funnel analysis.</li><li><b>
Reporting &amp; Dashboarding:</b> Own the creation and maintenance of executive-level dashboards (Salesforce, Looker/Tableau, or equivalent). Produce weekly business reviews, monthly KPI reports, and materials that support the C-level and Board reporting process.</li><li><b>
Forecasting &amp; Modeling:</b> Support the bookings forecast process and ensure sales data integrity within the CRM. Maintain and refine predictive models for capacity planning, rep productivity, territory performance, and support quota-setting exercises.</li><li><b>
Cross-Functional Reporting Support: </b>Partner with Sales Management, Marketing Ops, CS Ops, and Product Ops to unify data sources and workflows (Salesforce, Pendo, Gainsight, Marketo, Snowflake, etc.). Ensure consistent data definitions and reporting standards across functions to support end-to-end funnel attribution.</li><li><b>
Annual and Quarterly Planning: </b>Provide data-driven insights to support annual and quarterly GTM initiatives, including quota-setting, territory modeling, and headcount planning.</li><li><b>
Process Measurement &amp; Optimization: </b>Measure the impact of new processes and enablement programs. Track KPI performance, identify GTM process breakdowns, and recommend operational changes to enhance efficiency and productivity.</li><li><b>
Ad-hoc Executive Analysis:</b> Respond quickly to high-urgency requests from the VP of RevOps, CRO, and CFO with clean, accurate deep dives on win rates, product sales performance, ASP, churn drivers, and related strategic topics.</li></ul><h3 class="jobSectionHeader"><b>
WHAT YOU'LL BRING:</b></h3><ul><li>
Bachelor&rsquo;s degree in Business, Finance, Business Analytics, or related field.</li><li>
5-7+ years of experience in Sales Operations, Revenue Operations, FP&amp;A, or Business Analytics.</li><li>
Expert-level proficiency in Excel/Google Sheets ( (index/match, nested logic, pivot tables, scenario modeling).</li><li>
Proficiency in Salesforce reporting and Business Intelligence (BI) tools (e.g., Looker, Tableau, PowerBI, SQL, Python).</li><li>
Strong understanding of core SaaS metrics (ARR, NRR, CAC/LTV, pipeline conversion rates).</li><li>
Demonstrated ability to translate complex data into clear narratives and present findings to senior leadership.</li><li>
High attention to detail, comfort working with large datasets, and a proven ability to execute quickly in a fast-paced environment.</li><li>
Ability to travel (10%)</li></ul><h3 class="jobSectionHeader"><b>
WHAT WOULD ALSO BE AWESOME:</b></h3><ul><li>
Prior experience supporting sales organizations with complex, multi-product solution offerings.</li><li>
Familiarity with enterprise software or subscription business models.</li><li>
Experience with advanced RevTech tools like SalesForce, Tableau, PowerBI, Pendo and Gainsight.</li></ul><div><i>
Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.</i></div><div><b>
WHAT YOU SHOULD KNOW ABOUT US:
</b></div><ul><li>We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers</li><li>We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses</li><li>We openly accept others as they are and build strong partnerships based on trust</li><li>Teamwork and collaboration is key to help our colleagues and customers solve their challenges</li><li>Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!</li></ul><div></div><div><b><br>
LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:</b></div><ul><li>Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.</li></ul><div></div><div><b><br>
A GLOBAL COMPANY WITH A LOCAL PRESENCE:</b></div><ul><li>We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.
</li><li>Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn&rsquo;t feasible, or to help with cross training, team building and/or brainstorming.</li><li>We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
</li><li>Whether you work remotely or take advantage of one of our offices, you&rsquo;ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.</li></ul><div>
</div><div><b>
RELAX, WE'VE GOT YOU COVERED:</b></div><ul><li>Employees can expect a robust benefits package, including health and dental and 401k with company match</li></ul><div><b>
AND BEYOND...</b></div><ul><li>Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays</li><li>Up to 4 weeks paid bonding leave</li><li>Tuition reimbursement</li><li>Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!</li><li>24/7 access to virtual medical care with Teladoc</li><li>Quarterly awards based on peer nominations</li><li>Regional discounts and perks</li><li>Opportunities to participate in charitable events and give back to the community</li></ul><div>
</div><div><b>
GROW WITH US:</b></div><ul><li>We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth</li><li>Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!</li><li>Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year</li></ul><div>
</div><div><b>
JOIN OUR WINNING TEAM!</b></div><ul><li>10 Time winner of Best Place to Work in New Jersey by NJBiz!</li><li>WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine</li><li>Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)
</li></ul><div>
</div><div><b><i>We&rsquo;re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status:</i></b><i> </i>Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Canonical

<div>
 Canonical is hiring exceptional Revenue Operations leaders and experienced analysts to grow and manage our global direct, alliance, channel partner and online sales. Our Revenue Operations teams analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.
 <br/>
 <br/>
 You will partner with Canonical's executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements. This position requires leadership, initiative and an analytical approach, a keen eye for detail and the ability to drive continuous improvements in processes, systems, governance and data quality. People that thrive in these roles are proactive problem solvers who are passionate about the opportunity to partner with sales leadership, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and the opportunity to design and drive programs in support of Canonical's continued success.
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 <em>
  These roles will be based remotely in the EMEA region.
  <br/>
  <br/>
 </em>
 The role entails
 <br/>
 <br/>
 <ul>
  <li>
   Delivering precise, scalable revenue operations for business through direct, indirect or online channels
  </li>
  <li>
   Leading and developing a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners
  </li>
  <li>
   Driving Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
  </li>
  <li>
   Instrumenting, measuring and improving policies and processes across teams covering the entire revenue operations spectrum
  </li>
  <li>
   Delivering metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals.
  </li>
  <li>
   Using data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
  </li>
  <li>
   Overseeing our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
  </li>
  <li>
   Leading the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
  </li>
  <li>
   Driving data quality, through order processing, new hire training, process documentation, reporting and data cleansing
  </li>
  <li>
   Leading and enhancing our commercial review process for evaluating and steering sales and alliance opportunities
  </li>
  <li>
   Owning the commission plan and leading the process for setting goals, evaluating and paying against that plan
   <br/>
   <br/>
  </li>
 </ul>
 What we are looking for in you
 <br/>
 <br/>
 <ul>
  <li>
   Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships
  </li>
  <li>
   Data-driven and analytical approach with a high attention to detail
  </li>
  <li>
   Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
  </li>
  <li>
   An energetic, thoughtful, systematic approach, a problem solver with skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
  </li>
  <li>
   Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
  </li>
  <li>
   Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
  </li>
  <li>
   Exceptional academic track record from both high school and university
  </li>
  <li>
   Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
  </li>
  <li>
   Strong communication, interpersonal, negotiation and influencing skills
  </li>
  <li>
   Professional written and spoken English with excellent presentation skills
  </li>
  <li>
   Ability to travel internationally up to four times a year for company events up to two weeks long
   <br/>
   <br/>
  </li>
 </ul>
 Nice-to-have skills
 <br/>
 <br/>
 <ul>
  <li>
   Experience gained within a similar, technology subscription-based business
  </li>
  <li>
   Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones
  </li>
  <li>
   Experience in mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement.
   <br/>
   <br/>
  </li>
 </ul>
 What Canonical offers
 <br/>
 <br/>
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 <br/>
 <br/>
 <ul>
  <li>
   Distributed work environment with twice-yearly team sprints in person
  </li>
  <li>
   Personal learning and development budget of USD 2,000 per year
  </li>
  <li>
   Annual compensation review
  </li>
  <li>
   Recognition rewards
  </li>
  <li>
   Annual holiday leave
  </li>
  <li>
   Maternity and paternity leave
  </li>
  <li>
   Employee Assistance Programme
  </li>
  <li>
   Opportunity to travel to new locations to meet colleagues
  </li>
  <li>
   Priority Pass, and travel upgrades for long haul company events
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Canonical
  <br/>
  <br/>
 </strong>
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 <br/>
 <br/>
 Canonical is an equal opportunity employer
 <br/>
 <br/>
 <em>
  We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
  <br/>
  <br/>
 </em>
</div>


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