sales operations coordinator

ATHEER Connectivity

<div>
 Atheer ACT is a pioneering Saudi deep-tech startup in the telecommunications sector, focused on expanding its wireless broadband and Dedicated Internet Access (DIA) services. As part of our growth, we are seeking a driven Sales Operations Coordinator to join our team in Riyadh. This role is critical in bridging communication between customers, engineering, operations, and partner ISPs, ensuring seamless service delivery and customer satisfaction.
 
 
 Key responsibilities include:
 
 
 <ul>
 <li>
 Serve as the primary liaison between customers, engineering, operations, and partner ISPs to facilitate clear communication and timely delivery of services
 </li>
 <li>
 Coordinate end-to-end customer onboarding, provisioning, and activation processes for wireless broadband and DIA solutions
 </li>
 <li>
 Support sales operations by facilitating contracts and progressing opportunities through to closure
 </li>
 <li>
 Manage relationships with telecom operators and ISPs, ensuring effective service delivery and issue resolution
 </li>
 <li>
 Engage with customers and field teams as needed to address requirements and support service activation
 </li>
 <li>
 Collaborate with internal teams and external partners to ensure operational excellence and customer satisfaction
 </li>
 <li>
 Assist in partner coordination, order handling, and follow-up on provisioning and service issues
 </li>
 <li>
 Perform occasional field visits and travel within Riyadh Province to support operational needs and customer engagements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Engineering, IT, or a related field
 </li>
 <li>
 3-5 years of experience in telecommunications, ISP operations, or ICT
 </li>
 <li>
 Proven experience coordinating with partner ISPs or carriers to deliver services, including order handling and issue follow-up
 </li>
 <li>
 Experience supporting sales operations through contract facilitation and closing opportunities
 </li>
 <li>
 Strong background working with telecom operators or ISPs as partners or customers (such as Zain, STC, Mobily, or similar)
 </li>
 <li>
 Extremely fluent in Arabic and English (spoken and written)
 </li>
 <li>
 Ability to act as a liaison between customers, engineering, operations, and external partners to coordinate service delivery
 </li>
 <li>
 Willingness and ability to perform occasional field visits and travel up to 1-2 times per month
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience supporting customer onboarding, provisioning, and service activation processes in a telecom or ISP context
 </li>
 <li>
 Hands-on experience using ERP systems and partner portals for operational coordination
 </li>
 <li>
 Familiarity with SAP and Salesforce platforms
 </li>
 <li>
 Customer-centric stakeholder management skills
 </li>
 <li>
 Ability to manage multiple stakeholders and work independently
 </li>
 <li>
 Strong organizational and execution-focused approach
 </li>
 <li>
 Experience engaging with customers and field teams
 </li>
 <li>
 Professional demeanor in a fast-paced, collaborative environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Hands-on experience with a leading Saudi deep-tech startup in the telecommunications industry
 </li>
 <li>
 Opportunity to work directly with company leadership on high-impact projects
 </li>
 <li>
 Professional development and mentorship in commercial operations
 </li>
 <li>
 Exposure to advanced mmWave technology and innovative connectivity solutions
 </li>
 <li>
 Collaborative and fast-paced work environment
 </li>
 <li>
 On-site role in Riyadh, Saudi Arabia
 </li>
 </ul>
</div>

Sales Operations Coordinator

Atheer ACT

<div>Atheer ACT is a pioneering Saudi deep-tech startup in the telecommunications sector, focused on expanding its wireless broadband and Dedicated Internet Access (DIA) services. As part of our growth, we are seeking a driven Sales Operations Coordinator to join our team in Riyadh. This role is critical in bridging communication between customers, engineering, operations, and partner ISPs, ensuring seamless service delivery and customer satisfaction. 
 
Key responsibilities include:<ul><li>
Serve as the primary liaison between customers, engineering, operations, and partner ISPs to facilitate clear communication and timely delivery of services.</li><li>
Coordinate end-to-end customer onboarding, provisioning, and activation processes for wireless broadband and DIA solutions.</li><li>
Support sales operations by facilitating contracts and progressing opportunities through to closure.</li><li>
Manage relationships with telecom operators and ISPs, ensuring effective service delivery and issue resolution.</li><li>
Engage with customers and field teams as needed to address requirements and support service activation.</li><li>
Collaborate with internal teams and external partners to ensure operational excellence and customer satisfaction.</li><li>
Assist in partner coordination, order handling, and follow-up on provisioning and service issues.</li><li>
Perform occasional field visits and travel within Riyadh Province to support operational needs and customer engagements.</li></ul> 

Requirements 
 
Required Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business, Engineering, IT, or a related field</li><li>
3&ndash;5 years of experience in telecommunications, ISP operations, or ICT</li><li>
Proven experience coordinating with partner ISPs or carriers to deliver services, including order handling and issue follow-up</li><li>
Experience supporting sales operations through contract facilitation and closing opportunities</li><li>
Strong background working with telecom operators or ISPs as partners or customers (such as Zain, STC, Mobily, or similar)</li><li>
Extremely fluent in Arabic and English (spoken and written)</li><li>
Ability to act as a liaison between customers, engineering, operations, and external partners to coordinate service delivery</li><li>
Willingness and ability to perform occasional field visits and travel up to 1&ndash;2 times per month</li></ul>
Preferred Qualifications:<ul><li>
Experience supporting customer onboarding, provisioning, and service activation processes in a telecom or ISP context</li><li>
Hands-on experience using ERP systems and partner portals for operational coordination</li><li>
Familiarity with SAP and Salesforce platforms</li><li>
Customer-centric stakeholder management skills</li><li>
Ability to manage multiple stakeholders and work independently</li><li>
Strong organizational and execution-focused approach</li><li>
Experience engaging with customers and field teams</li><li>
Professional demeanor in a fast-paced, collaborative environment</li></ul> 

Benefits 
<ul><li>
Hands-on experience with a leading Saudi deep-tech startup in the telecommunications industry</li><li>
Opportunity to work directly with company leadership on high-impact projects</li><li>
Professional development and mentorship in commercial operations</li><li>
Exposure to advanced mmWave technology and innovative connectivity solutions</li><li>
Collaborative and fast-paced work environment</li><li>
On-site role in Riyadh, Saudi Arabia</li></ul></div>

Aviation Services Management (ASM)

<div><div><div>SUMMARY 
Responsible for supporting ASM&rsquo;s aviation services operations in Riyadh, handling administrative and 
operational tasks, coordinating with government entities, assisting in airport-related activities, and 
supporting sales initiatives. This role ensures smooth business processes while contributing to ASM&rsquo;s 
growth and client satisfaction. 
KEY ROLES AND RESPONSIBILITIES 
Responsibilities: 
➢ Manage daily administrative tasks and company paperwork. 
➢ Coordinate with government entities to complete approvals, licenses, and documentation. 
➢ Support airport operations, including ground handling and on-site requirements. 
➢ Assist in sales activities, client communications, and business development initiatives. 
➢ Maintain accurate operational records and reports. 
➢ Liaise between internal departments and external stakeholders to ensure seamless operations. 
➢ Monitor and track ongoing tasks, ensuring deadlines and compliance requirements are met. 
➢ Provide input on operational improvements and efficiency initiatives. 
Requirements: 
➢ Saudi National. 
➢ Minimum 3 years of experience in administration, operations, or sales (aviation industry experience 
preferred). 
➢ Knowledge of government procedures and aviation regulations is a plus. 
➢ Excellent organizational, communication, and interpersonal skills. 
➢ Ability to multitask and work independently in a fast-paced environment. 
➢ Proficient in Microsoft Office applications. 
OUTCOME AND DELIVERABLES 
✓ Timely completion of administrative and operational tasks. 
✓ Smooth coordination with government entities and internal departments. 
✓ Accurate records of operations and sales activities. 
✓ Support to increase client satisfaction and business opportunities. 
BIGGEST CHALLENGES 
<ul><li>Balancing administrative, operational, and sales responsibilities.</li><li>Ensuring compliance with government procedures while meeting deadlines.</li><li>Managing multiple stakeholders in a fast-paced aviation environment.</li></ul>
TRAITS AND CHARACTERISTICS 
✓ Ability to set priorities well 
✓ Achievement &ndash;oriented 
✓ Adaptable to change; a change catalyst 
✓ Self-confident 
✓ Sensitive to political climate 
✓ Excellent communication skills with the ability to convey pertinent information with business 
acumen. 
✓ Ability to effectively present information and respond to questions from Tactical Managers, 
managers, and employee groups. 
✓ Have demonstrated communication skills to get tasks accomplished under high-pressure situations. 
✓ Knowing who to contact if assistance is needed in getting a problem resolved. 
✓ Follow through with appropriate related departments. 
✓ Ability to define problems, collects data, establish facts, and draw valid conclusions. 
QUALIFICATIONS &amp; EXPERIENCE 
Completion of a Bachelor&rsquo;s degree (business administration, aviation, or related field preferred). 
Minimum 3 years of relevant experience. 
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). 
Fluent in English (verbal and written). 
OPERATIONAL DEMANDS 
Must be flexible to work as needed and support airport operations, including occasional off-hours tasks.</div>
</div><div><div><div><div>Job Category: Administration Operations sales
</div><div>Job Type: Full Time
</div><div>Job Location: KSA</div></div></div></div></div>

Sales & Operations Coordinator – KSA

Service Experts

<div>Welcome!
&lrm;
Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff.
&lrm;
Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants. Work is performed, under general direction, in accordance with established processes and procedures in a fast-paced, constantly changing environment. Key Responsibilities &middot; Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer&rsquo;s current systems and needs as well as ensuring that the decision maker is present at the time of the call. &middot; Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls. &middot; Efficiently and effectively plans and routes technicians to service calls based on technician availability and skill sets, customer equipment and needs, geographical location, and latest information in the Capacity Planning System and on the Dispatch Board. When applicable, schedules RSC to meet with technician at the customer&rsquo;s home whose equipment is older for upgrade opportunity. &middot; Ensures the capacity planner is maintained and proactively fills appointment gaps due to customer cancellations/rescheduling in order to maximize capacity planning. &middot; Ensures Dispatch Board and other related modules in STARS are updated as required. &middot; Promptly responds to service technicians&rsquo; requests, both by radio and telephone. &middot; Represents the company professionally, honestly, and ethically in all business matters and concerns. &middot; Contact next customers to confirm appointments and page calls to the assigned technicians.
&middot; Identifies issues/problems/concerns regarding technician and call-center productivity based on continual communication and working with technicians and the call center. Informs General Manager and/or operations/office manager of issues/problems/concerns requiring their attention and action. &middot; Receives customer lead information from the technicians, the Call Center, marketing efforts, and directly from the customer. Enters sales appointment details into appropriates system(s) to document lead. Updates sale appointment details in system(s) as necessary due to appointment cancellations/rescheduling. &middot; Prior to or after the sales call, may explain financing options and gather customer information to complete financing forms or assist customer in completing financing forms. Ensures completed financing forms are sent to the financing vendor. &middot; Call the customer to confirm to customer the arrival time of the Residential Sales Consultant. Enters appropriate scheduling information on the Sales Dispatch Board. &middot; As needed, performs outbound calls to customers who were identified as a lead but who did not schedule a sales call in order to attempt to schedule the sales call. &middot; Assigns sales leads to Residential Sales Consultants in accordance with the company Lead Distribution Policy. Utilizes the computer-aided dispatch system to dispatch Residential Sales Consultants to sales calls. Updates the Residential Sales Consultant capacity in the call center portal to ensure up-to-date information on sales staff availability. &middot; Creates the quote ticket (Q-Ticket) in STARS to document customer information for the Residential Sales Consultant prior to the sales call and to create the placeholder on the Sales Dispatch Board. &middot; Gathers information from the Residential Sales Consultant after the sales call presentation to document the sale details (or what was quoted if no sale) and enters pertinent details into the sales tracking system. Based on the scheduled installation time, schedules follow-up referral call. &middot; After installation, calls customer to schedule/confirm the Residential Sales Consultant follow-up referral visit. After the follow-up visit by the Residential Sales Consultant, calls customer to obtain feedback on the follow-up call and to ensure any customer requests are handled appropriately and in a timely manner. &middot; When notified by the Call Center or the customer of a scheduling issue, missed appointment, or customer complaint on the sales appointment, documents the issues and communicates with appropriate co-workers or management to resolve the problem or issue. Maintains communication with the customer to ensure that the problem/issue is resolved to the customer&rsquo;s satisfaction. &middot; Keeps the Areas Sales Manager abreast of issues, problems, and other pertinent information. &middot; Daily, completes and distributes the Daily Sales report; reviews sales reports for errors/omissions and enters corrections in system(s); updates any lead errors; and checks Web Portal for messages. &middot; As requested/required, generates reports from systems. As needed/required, tracks activities for area-specific contests/events and to distribute relevant information to Residential Sales Consultants, Area Sales Managers, and others. &middot; Performs similar/other duties as needed or assigned.
Desired Skills and Qualifications:
 &middot; High school diploma or equivalent with experience working in customer service or other customer-facing environment. Prior experience dispatching is desirable. &middot; Experience or training the use of computers and related systems in an administrative office environment. Prior experience with an AS400 system desirable. &middot; Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. &middot; Excellent customer-service, communication, and interpersonal skills. &middot; Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns. &middot; Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. &middot; Ability to work effectively in both a team and an independent environment. &middot; Ability to learn and to practice proper radio-communication techniques and to utilize pager systems. &middot; Knowledge of, or ability to learn, local geographical areas (streets, highways, cities, and towns). &middot; Ability to make decisions based on established guidelines and procedures. &middot; Effective organizational and time-management skills. Must be able to prioritize work based on service demands. &middot; An understanding and knowledge of the HVAC/Refrigeration Industry is an asset.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: &middot; Competitive Pay with incentive opportunities &middot; Paid Time Off and Company Holiday Pay &middot; Medical, Dental, and Vision Insurance programs &middot; 401(k) Retirement Savings Plan with company matching contributions &middot; Life Insurance and disability insurance options &middot; Supplemental benefit programs &middot; World Class Training opportunities through our Experts University &middot; Career Development opportunities.
&lrm;
Minimum Experience: 4+
 
Years Minimum Education: High School Diploma/GED
&lrm;
&lrm;
Service Experts Heating &amp; Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com</div>

Sales Operations Coordinator II

Bio-Medical Instruments Inc

Sales Operations Coordinator / Administrative AssistantBio-Medical Instruments &ndash; Full Time (Onsite 9am-5pm Mon-Fri)Bio-Medical Instruments is looking for a reliable, detail-oriented team member to support our sales and customer operations. This role is a mix of administrative work, customer communication, and internal coordination.This is not a &ldquo;sit and wait for instructions&rdquo; position. The right person will take ownership of daily tasks, stay organized without constant direction, and be comfortable making decisions about what needs attention and what can be handled independently.What You&rsquo;ll Be Responsible ForDaily Operations<ul><li>Enter and process customer orders accurately in Salesforce</li><li>Maintain and update customer records, including account categorization</li><li>Monitor shared email inboxes and assign messages to the appropriate team member</li><li>Handle incoming phone calls and route or resolve them appropriately</li><li>Assist the shipping department with picking and packing orders.</li></ul>Customer Support<ul><li>Answer common customer questions about products, availability, and orders</li><li>Help customers understand basic product differences and compatibility</li><li>Provide quotes and follow up on requests</li><li>Assist with returns, exchanges, and order issues</li></ul>Coordination &amp; Support<ul><li>Ensure emails, calls, and requests are handled or assigned correctly</li><li>Follow up on open items to make sure nothing falls through the cracks</li><li>Support the team with quotes, orders, and general coordination</li><li>Creating packages (counting electrodes, packaging support)</li><li>Assist with logistics like trade shows, travel, and scheduling when needed</li></ul>Marketing Support (Weekly)<ul><li>Help prepare and send weekly marketing emails (Dotdigital)</li><li>Maintain email lists and ensure campaigns are executed on time</li><li>Optionally contribute ideas in marketing discussions</li></ul>Qualifications<ul><li>Strong attention to detail and organization</li><li>Ability to manage multiple tasks and switch context quickly</li><li>Clear, professional communication (written and verbal)</li><li>Willingness to learn new systems and product information</li><li>Someone ok with dogs (we are a dog friendly office)</li><li>General computer proficiency (email, data entry, basic systems)</li><li>Friendly, professional customer service attitude</li><li>Ability to work both independently and as part of a team</li><li>Resourceful and proactive problem-solving skills</li><li>Previous office experience preferred (not required)</li><li>High school diploma or equivalent / Associates Degree or higher preferred</li></ul>Systems You&rsquo;ll Use<ul><li>Salesforce</li><li>Gmail / Google Workspace</li><li>Magento (eCommerce platform)</li><li>Dotdigital (email marketing)</li><li>ShipStation (shipping/logistics)</li><li>RingCentral (phone system)</li><li>Wordpress</li><li>Microsoft Office</li></ul>Growth OpportunityThis role is designed to grow over time. As you become more familiar with our products and processes, you&rsquo;ll take on more responsibility in customer support, order coordination, and internal operations.Schedule<ul><li>Full-time, Monday&ndash;Friday</li><li>9:00 AM &ndash; 5:00 PM</li></ul>Compensation &amp; Benefits<ul><li>$15 &ndash; $18 per hour (based on experience)</li><li>HAP HMO Healthcare (100% employer-paid premium)</li><li>Optional dental/optical (100% employer paid premium)</li><li>401(k) match and profit sharing after 1 year</li><li>Paid Time off</li></ul>About UsBio-Medical Instruments is a small, close-knit team of 7 employees with over 50 years ofexperience in biofeedback and neurofeedback equipment and supplies. We pride ourselveson maintaining a relaxed, supportive, and team-oriented work environment.Our office culture is laid-back but productive&mdash;some days are fast-paced and busy, whileother days are more flexible. We also have a dog-friendly office, so candidates must becomfortable around dogs.Learn more: www.bio-medical.comJob Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Sales Operations Coordinator/Administrative Assistant

CHOICE INTERNATIONAL

Job Description:We are looking for a detail-oriented and proactive Sales Coordinator to manage and support our sales team operations. The ideal candidate will be responsible for monitoring sales staff activities, ensuring accurate reporting, and maintaining smooth coordination between departments.---Key Responsibilities:* Monitor attendance of all sales personnel through daily check-ins and selfie verification* Track field staff locations and confirm activities via calls* Ensure proper usage and performance of secondary sales software* Resolve issues faced by sales team related to software or field operations* Recheck and verify monthly salaries of all sales staff* Prepare and manage reports from both primary and secondary systems* Provide coordination and administrative support to the sales team* Assist with ledger-related tasks when required* Maintain proper documentation and filing of records* Suggest and implement new ideas for improving sales reporting and team performance* Conduct physical visits to distributors for verification and monitoring---Requirements:* Bachelor&rsquo;s degree in Business Administration or relevant field* Proven experience as a Sales Coordinator or similar role* Strong communication and organizational skills* Familiarity with sales software and reporting tools* Ability to multitask and work under pressure* Proficient in MS Excel and reporting---Preferred Skills:* Problem-solving attitude* Attention to detail* Team coordination and leadership supportPay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Coordinator

RK Med Pro

I am looking to hire the Sales Coordinator for one of my client located in DHA # 8, Lahore.Requirements:<ul><li>At least graduate</li><li>Fluent in English Spoken</li><li>Previous experience in Call Centre as Sales Coordinator</li><li>Coordinate sales activities, client communications, and follow-ups to support the sales team in achieving targets.</li><li>Prepare quotations, proposals, contracts, and maintain accurate sales records and reports.</li><li>Monitor order processing, client onboarding, and ensure timely service delivery.</li><li>Collaborate with marketing and operations teams to improve customer satisfaction and sales performance.</li></ul>Salary: 100K -200K Share resume at 03018408069Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Sales coordinator - For US Project

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