sales operations manager

Enterprise

<p>whatsapp cv 03212487213,</p><p>Sales, operation, deliveries , customer dealing , arrange Suzuki / rickshaws. Time 9 to 6 pm, Monday to Saturday</p><p>Pay: Rs30,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Sales & Operations Manager

Gilbane

<div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><div>Gilbane Building Company is looking for an exceptional and dynamic <b>Sales Operations Manager (Strategic Marketing) </b>to lead and inspire a divisional <b>marketing and sales support team</b>. In this pivotal leadership role, you will be responsible for managing and coaching a diverse group of marketing professionals, driving strategic marketing initiatives, and executing enterprise strategies with a key focus on driving innovation with our <b>client proposals and presentations.</b> You will collaborate cross-functionally with local sales and operations teams within the organization to deliver innovative deliverables that align with the company&rsquo;s growth objectives and add value to our clients. This position requires maintaining a visible and consistent presence in the offices within the specific division and involves approximately 25% travel.</div><div></div><div><b><br>
Who are we?</b>
<br>
As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. We are dedicated to building a diverse, inclusive and authentic workplace, so if you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.</div><div></div><div><b><br>
Who are you?
</b><br>
You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high-performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.
<br>
You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane&rsquo;s business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.</div><div><br>
Your core values match Gilbane&rsquo;s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.</div><div><br>
</div><div><b>What&rsquo;s in it for you?
</b><br>
Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to the project, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you will work with experienced business development, sales and marketing, and operations teams which provides you with opportunity to learn new industry skills every day.</div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><div><div><div><ul><li>Overall accountability for divisional workload, ensuring sales and marketing deliverables are completed at the highest quality and on time.</li><li>
Allocate divisional resources effectively to meet project deadlines and support team members in their roles.</li><li>
Active participant and voice in divisional go no/go and strategy development sessions.</li><li>
Strategic partner to Sr. BD Leader and divisional leadership to ensure high level of collaboration and partnership.</li><li>
Ensure all external content and client deliverables align with Gilbane&rsquo;s brand standards and messaging guidelines.</li><li>
Manage the development of high-quality sales deliverables in assigned division that are tailored to the specific client requirements, including qualifications, proposals, and presentations. Lead the development of strategic sales deliverables, as needed.</li><li>
Provide strategic direction, content development, and creative/technical writing for strategic pursuits.</li><li>
Participate in capture planning for key pursuits, including the development of themes, strategies, teaming, and execution/performance strategies.</li><li>
Conduct market research and analysis to identify growth opportunities and inform division marketing strategies.</li><li>
Overall accountability for adherence to digital asset and data management processes across the division to ensure data integrity and assets are properly organized and cataloged.</li><li>
Overall accountability to ensure quality control and brand adherence in sales and marketing content across the division.</li><li>
Recruit, hire, and effectively manage direct reports, including workload, coaching for career development, and adherence to HR policies and protocols.</li><li>
Responsible for ensuring the local training, appropriate usage, maintenance, and data integrity of department tools and applications.</li><li>
Foster a positive team environment across assigned division and provide opportunities for professional growth and development.</li><li>
Proactively address staffing and workload challenges across the division to ensure a positive team environment.</li><li>
Effective leadership of cross-functional teams across assigned division to deliver high-quality external content and client deliverables, ensuring clear communication, mutual support, and a cohesive approach to problem-solving.</li><li>
Effectively manage multiple deliverables concurrently and has a strong ability to multi-task.</li><li>
Further expand industry and community organization involvement through board and/or committee leadership.</li><li>
Stay abreast of new trends and tools and share insights and analytics with the broader team.</li><li>
Develop and implement process improvements.</li><li>
Responsible for overseeing financial activities and ensuring compliance with budget expectations.</li></ul>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><div><div><div><p><b><i>Qualifications:</i></b></p><br>
<ul><li>
Bachelor&rsquo;s degree in Business, Marketing, or related field.</li><li>
8-10 years relevant experience in the marketing and/or AEC industry.</li><li>
Or equivalent combination of education and experience.</li></ul><div><b><i>
Skills and Competencies:</i></b></div><ul><li>
Technical Skills: Advanced project management skills, advanced skills in Adobe Creative Suite, PPT, and Unanet</li><li>
Professional Development: Advanced communication skills, delegation, writing, critical thinking, advanced problem-solving skills</li><li>
Business Acumen: Mastery of Gilbane services and industry knowledge/business acumen</li><li>
People Management: Strong understanding of HR Lifecycle, Career Development and Coaching, People Skills, ability to effectively manage complex personnel situations and team dynamics</li></ul><p></p><p><br>
Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.</p><p></p><p><br>
For Milwaukee and Chicago, this ranges from $138,000.00-$176,000.00 plus benefits and retirement program.</p><p></p><p><i><br>
Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees&rsquo; education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.</i></p><p><i>
Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. </i><i>Click here</i><i> to view the physical demands and working conditions required to perform this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.</i></p><p><b><i>
Note to Recruiters, Placement Agencies, and Similar Organizations</i></b><i>: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.</i></p></div></div></div></div>

Sales Operations Manager (Strategic Marketing)

Nestlé

<div><p><b>Position Title: Assistant Manager, Sales Operations &amp; Support</b></p><p><b>
Company: Nestl&eacute;</b></p><p><b>
Location: Nile Cluster &ndash; Egypt</b></p><p></p><p><b><br>
Role Responsibilities:</b></p><p></p><p><b><br>
Chillers and Asset Mgt:</b></p><ul><li>
Provide reporting analysis for chillers performance to the relevant stakeholders enabling them to make informed decisions regarding asset replacement, upgrades, or changes in maintenance strategies.</li><li>
Determine and resolve performance-related issues within the chiller systems and ensure action plan in place for zero sales and low performing chillers.
</li></ul><p><b>Automation and Digitalization:</b></p><ul><li>
Responsible for enhancing the current digital solutions in place to ensure business growth and increase sales efficiencies.
</li><li>Leading new initiatives to grow the business utilizing latest technologies that suit the business.</li><li>
Supporting sales functions and Merchandizing to automate and digitalize the reporting system to ensure opportunities are clear and highlighted in a timely manner.</li></ul><p><b>
Sales Operations:</b></p><ul><li>
Enhancing and developing the current Target setting process by district, region, and customer.</li><li>
Send on daily basis sales reports to sales field team highlighting sales and KPIs achievement</li><li>
KPIs target setting based on history, customer base, geography, and vision.</li></ul><p></p><p><b><br>
Requirements:</b></p><ul><li>
1 to 2 years&rsquo; experience in Sales Operations/Support</li><li>
 Must have hands-on experience with Power BI, Microsoft Access, Python, and SQL.
</li><li>Strong knowledge of Nestle portfolio strategy</li></ul></div>

Assistant Manager, Sales Operations & Support

Philips

<div><h3 class="jobSectionHeader"><b>Job Title
</b></h3>Key Account Manager
<p></p><h3 class="jobSectionHeader"><b>Job Description
</b></h3><h2 class="jobSectionHeader"><b>Job title:
</b><br>
<b>Key Account Manager<br>
</b></h2><p><br>
<b>Your role:<br>
</b><br>
</p><h2 class="jobSectionHeader"><b>We are seeking a highly strategic and commercially minded Key Account Manager to manage and grow our key retail partnerships. The ideal candidate will have a proven track record in the FMCG sector, with strong negotiation skills, excellent business acumen, and the ability to build and maintain long-term relationships with senior stakeholders.
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Leads the development and execution of strategic account plans for high-value clients, ensuring alignment with overall business objectives and driving long-term growth for the company.
</b></h2></li></ul><ul><li><h2 class="jobSectionHeader"><b>Serve as the main point of contact for key accounts, ensuring long-term partnership and fostering relationship and satisfaction.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Develop and implement annual business plans aligned with Philips sales and marketing strategies
</b></h2></li><li><h2 class="jobSectionHeader"><b>Ability to Negotiate and Sign off Annual JBPs aligning with organization sales and marketing objectives
</b></h2></li><li><h2 class="jobSectionHeader"><b>Drive revenue growth, market share, and profitability within assigned accounts.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Lead annual negotiations on commercial terms, pricing, and promotional mechanics to ensure profitability and sustained growth.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Lead contract negotiations, pricing strategies, and promotional agreements.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Manage sales forecasts, budgeting, and reporting to ensure accurate and strategic planning.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Work closely with Cross Functional Teams such as Marketing, Supply Chain &amp; Finance to deliver customer-centric solutions.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Ensure customer data &amp; historical data is complete in terms of plan, feature, flyer &amp; instore, budget, offers, discounts, off take, spend, inventory etc.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Translate the marketing plans into commercial proposals for the assigned customers and activities for each of the customer channels into sales forecasts
</b></h2></li></ul><ul><li><h2 class="jobSectionHeader"><b>Closely monitor the field execution of the agreed channel plans with regards to visibility, price and promotions.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Conduct regular marketing visits to Monitor market trends, in-store competitor activity, and consumer insights through regular market visits to identify opportunities.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Assess in-store merchandising and promotors capabilities and provide operational direction to ensure instore execution fundamentals are implemented.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Ensure In store availability and visibility as per channelized of Product Range
</b></h2></li></ul><ul><li><h2 class="jobSectionHeader"><b>Manage trade marketing budgets and promotional spending with a strong return-on-investment (ROI) mindset.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Prepare regular sales forecasts, budget plans, and performance reports for internal and external stakeholders
</b></h2></li><li><h2 class="jobSectionHeader"><b>Co-ordinate with internal &amp; external stakeholders &amp; finance team to process all the customer claims submitted to ensure smooth financial process.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Ensure that rebate, compensation and incentive budgets are controlled and tracked as per the agreed plans
</b></h2></li><li><h2 class="jobSectionHeader"><b>Develop the functional elements of the contracts, coordinate quarterly monitoring and ensure prompt processing of rebate payments
</b></h2></li></ul><h2 class="jobSectionHeader"><br>
<b>You're the right fit if:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Bachelor's / Master's Degree in Business Administration, Marketing, Sales or equivalent.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Minimum 5+ years of experience with Bachelor's in areas such as Account Management, Client Relationship Management, Partner Sales Operations, Sales Operations, Business Development or equivalent.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Preferred Industry - FMCG/Beauty &amp; Personal Care/ Consumer Electronics &amp; Appliances.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Languages: Proficient in English &amp; Arabic
</b></h2></li><li><h2 class="jobSectionHeader"><b>Negotiation: Exceptional negotiation, persuasion, and influencing skills, with a track record of achieving mutually beneficial outcomes.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Analytical Skills: Strong financial acumen and the ability to analyze sales data, market insights, and promotional effectiveness.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Communication: Excellent verbal and written communication skills for building relationships and presenting information.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Interpersonal Skills: Natural relationship-builder with a customer-centric approach.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Technical Skills: Proficiency with CRM software (e.g., Salesforce), Microsoft Office Suite (especially Excel), and sales forecasting too<br>
</b></h2></li></ul><p><br>
<b>How we work together
</b><br>
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
<br>
Onsite roles require full-time presence in the company&rsquo;s facilities.
<br>
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.<br>
</p><p><br>
Indicate if this role is a field role.<br>
</p><div><br>
<b>About Philips
</b><br>
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
<br>
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div><p></p><p>#Personal Heath</p></div>

Key Account Manager

Oakwell

<p><b>Operations / Sales Assistant</b></p><p><b>Location: </b>Remote (9:00 AM&ndash;5:00 PM US Pacific)</p><p><b>Employment Type: </b>Full-Time</p><p><b>About TruKid</b></p><p>TruKid is a fast-growing natural skincare brand made for kids &mdash; trusted by parents, loved by little ones. We&rsquo;re scaling across retail, e-commerce, and international markets, and we&rsquo;re building something special. If you want to be part of a small, driven team where your work matters, keep reading.</p><p><b>The Role</b></p><p>This is a hands-on support role working directly with our Operations Manager and CEO. You&rsquo;ll touch every part of the business &mdash; operations, sales, marketing, communications &mdash; keeping things organized, moving forward, and running smoothly.</p><p>This is not an entry-level position. We need someone who knows how to juggle competing priorities, and doesn&rsquo;t wait to be told what to do next. We value thinking-on-the-go! That said, there&rsquo;s plenty of room to grow and learn new things here. We believe in training and growing.</p><p>You&rsquo;ll be remote, but very much present &mdash; active on Slack and Zoom throughout the workday, embedded in the rhythm of the team.</p><p><b>What You&rsquo;ll DoDay-to-Day Operations</b></p><ul><li>Coordinate with internal teams and external partners to gather information, track deliverables, and keep projects on schedule.</li><li>Spot tasks that can be delegated and route them to the right person or team.</li><li>Support meetings &mdash; manage agendas, prep materials, use AI tools to record and summarize, and follow up to make sure action items get done.</li><li>Maintain a consistent reporting cadence across Accounting, Sales, Marketing, Product, and Customer Support.</li><li>Manage inboxes &mdash; filter spam, unsubscribe from junk, prioritize what matters, and draft or send responses when appropriate.</li><li>Keep our digital files organized and easy to find. If a filing system doesn&rsquo;t exist yet, build one.</li><li>Review and edit documents for grammar, formatting, and brand consistency.</li><li>Help with research, purchasing, and whatever else comes up &mdash; this role is varied by design.</li></ul><p><b>Sales &amp; Retail Support</b></p><ul><li>Create materials with the Graphics Department that help the sales team win &mdash; retail presentations, product launch decks, promotional flyers, sales one-pagers, distributor training docs, videos and point-of-sale assets.</li><li>Support retail sales efforts by preparing buyer-facing materials, coordinating retailer communications, and helping manage sell-in and promotional activities with retail partners.</li><li>Lead retailer launch outreach &mdash; coordinate communications, timelines, and materials for new product launches with retail partners, Influencers and Creators to ensure smooth rollouts.</li><li>Coordinate and distribute sales training materials. Support onboarding for new reps and track performance metrics.</li><li>Assist with international distributor management &mdash; product training, communication, and follow-up across time zones.</li></ul><p><b>Community Coordination</b></p><ul><li>Coordinate the Gram Squad community (and Mom&rsquo;s Club) &mdash; manage outreach, onboarding, communication, and ongoing engagement with our brand ambassador network.</li><li>Track deliverables and timelines for Gram Squad campaigns, ensuring members have what they need and posts go live on schedule.</li><li>Maintain organized records of community members, activity, and performance to support growth of the program.</li></ul><p><b>Amazon &amp; Shopify Support (backend support-as needed) experience a plus</b></p><ul><li>Support Amazon advertising efforts including campaign monitoring, keyword tracking, and performance reporting.</li><li>Assist with Amazon listing management &mdash; updating product copy, images, A+ content, and ensuring listings are accurate and optimized.</li><li>Support Shopify storefront management including product listings, collection updates, and promotional setup.</li><li>Help monitor and report on advertising spend and performance across e-commerce platforms.</li></ul><p><b>Who You Are</b></p><ul><li><b>2&ndash;5+ years of experience </b>in an executive assistant, operations support, or project management role. References required.</li><li><b>Organized and clear. </b>You communicate concisely in English, written and verbal, and you don&rsquo;t let things fall through the cracks.</li><li><b>A systems thinker. </b>You follow instructions well &mdash; and when a process doesn&rsquo;t exist, you document one.</li><li><b>Proactive. </b>You ask clarifying questions, prioritize on the fly, and learn the preferences and work styles of the people around you so you can anticipate what&rsquo;s needed.</li><li><b>Discreet. </b>You handle confidential information with professionalism.</li><li><b>Tech-comfortable. </b>You pick up new tools quickly and aren&rsquo;t intimidated by learning something new.</li><li><b>Business-minded. </b>You see the big picture, think critically, and confidently offer suggestions when you spot a better way.</li><li>Experience working with executives or founders is a plus.</li></ul><p><b>Tools You&rsquo;ll UseMust-Have Proficiency</b></p><ul><li>Google Workspace (Gmail, Docs, Sheets, Slides, Drive, Sites)</li><li>Microsoft Office (Word, Excel, PowerPoint)</li><li>Dropbox</li><li>Slack &amp; Zoom</li><li>CRM software (customer and vendor management)</li><li>ClickUp</li><li>AI tools (for meeting notes, research, content support)</li></ul><p><b>Nice to Have</b></p><ul><li>Adobe Suite (Acrobat, Illustrator)</li><li>Klaviyo (email marketing)</li><li>Amazon Seller Central &amp; Advertising Console</li><li>E-commerce platforms (Shopify, Amazon, Walmart, Target, Faire, Whole Foods, etc)</li></ul><p><b>How to Apply</b></p><p>If this sounds like you, reply with a brief overview of why you&rsquo;re interested and what makes you a strong candidate. Top candidates will be asked to complete a personality and skills assessment before interviews &mdash; more details will be shared at that stage.</p><p>Pay: From $35,000.00 per year</p><p>Benefits:</p><ul><li>Paid time off</li><li>Professional development assistance</li></ul><p>Work Location: Remote</p>

Operations/Sales Administration

FrieslandCampina

Beschrijving van de vacature
<br><b>Functietitel:</b> Manager Customer Services
<br><b>Vacaturelocatie (kort):</b> Karachi Ho, PAK, 75600
<br><br>
<b>Discipline:</b> Sales & Marketing
<br><b>Career Site Contract Hours:</b> 32-40
<br><b>#body.unify div.unify-button-container .unify-apply-now:</b> focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Solliciteer direct
<br><b>Koptekst voor beschrijving van de vacature:</b> We are seeking an experienced Senior Customer Services Manager to lead customer service operations, drive process excellence, and ensure compliance with organizational policies and internal controls. The role is responsible for budget planning and management, SOP enhancement, cross-functional coordination, audit and ICF compliance, and delivering high-quality customer service while supporting the achievement of organizational and business objectives.
<br><b>Beschrijving van de vacature:</b> The Senior Customer Services Manager is responsible for leading customer service operations by ensuring service excellence, operational efficiency, and compliance with organizational policies. The role includes budget planning and management, developing and improving Standard Operating Procedures (SOPs), overseeing customer appointment processes, and monitoring budget utilization in accordance with approved SOPs and authorization levels. The position ensures close cross-functional alignment and effective coordination with internal departments to support seamless operations, resolve departmental matters, and achieve organizational objectives. Additionally, the role is responsible for ensuring compliance with Internal Control Framework (ICF) requirements within sales functions, facilitating successful internal and external audits, and driving continuous process improvements to enhance customer satisfaction and operational performance.
<br><b>Voettekst voor beschrijving van de vacature:</b> This position reports to the Head of Sales Operations – Dairy. To ensure the effective execution of all functional responsibilities and business objectives, the role is supported by a dedicated team structured to facilitate efficient operations, cross-functional coordination, and the successful delivery of departmental goals.Qualifications, Experience & Competencies: MBA, MPA, or Bachelor's degree in Business Administration, Management, Marketing, or a related discipline, with 8–10 years of progressive experience in customer services, sales operations, or sales support, including managerial responsibilities. The incumbent should possess a sound understanding of sales management practices, customer service operations, budget planning and control, SOP development, and compliance with internal controls and audit requirements. The role requires strong leadership, analytical thinking, and organizational capabilities, coupled with excellent follow-up, coordination, stakeholder management, presentation, and communication skills. Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook, is essential. The ideal candidate should demonstrate the ability to effectively manage multiple priorities, foster cross-functional collaboration, support senior management in strategic and operational initiatives, and drive continuous process improvement while maintaining a high level of professionalism, accountability, and customer focus.Position is HO-Karachi Based.
<br><b>#body.unify div.unify-button-container .unify-apply-now:</b> focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Solliciteer direct
<br><b>Recruiter:</b> Jahanzeb Shoukat
<br><b>Recruiter email:</b> Jahanzeb.Shoukat@frieslandcampina.com
<br><b>Career Site Show Contact Details Recruiter:</b> Ja
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<br><br>
<b>Waarom jij bij ons wilt werken:</b><br>
Een inspirerend doel
<br><br>
Betere voeding voor de wereld en een goed inkomen voor onze boeren, nu en voor toekomstige generaties.
<br><br>
Een coöperatieve cultuur
<br><br>
Gekenmerkt door wereldwijde samenwerking, respect en gedeeld succes.
<br><br>
Een tastbare impact
<br><br>
Ruimte voor jouw ambitie, met autonomie en een duidelijke focus.
<br><br>
Jouw groei is onze groei
<br><br>
We investeren in jouw persoonlijke en professionele ontwikkeling via trainingen en opleidingen.
<br><br>
Heb je vragen?
<br><br>
Neem gerust contact op met onze recruiter
<br><br>
✉
<br>careers@frieslandcampina.com
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Manager Customer Services

brightwheel

<div><p><b>Our Mission and Opportunity</b></p><p>
Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.<i>
</i></p><p></p><p><b>Our Team</b></p><p>
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
</p><p></p><p><b>Who you are</b></p><p>
You are a SaaS sales leader with deep SDR management experience and 2&ndash;4 years managing managers under your belt. You're ready to be a senior sales leader's second-in-command &mdash; strategic enough to absorb leadership priorities, operational enough to translate them into SMART goals and execution plans, and accountable enough to make sure things actually get finished. You can step into your leader's shoes when needed and represent the team credibly to senior leadership.</p><p>
You own direct relationships with your managers &mdash; you run their 1:1s, calibrate their coaching, and build the accountability loops that make sure changes land across every rep on every pod. You lead with data, but you don't hide behind it; you spend real time on the floor, listen to calls, and pressure-test the pitch. You're comfortable rolling strategic initiatives out across a large manager/rep org and driving them to completion, not just to launch.</p><p>
You're at home in a fast-moving startup environment, you operate with a bias for action, and you're passionate about making the impact of high-quality education for every child.</p><p></p><p><b>
What you'll do</b></p><ul><li><p><b>
Be the Second-in-Command:</b> Serve as the second-in-command to the Sales Director Pakistan; own day-to-day execution while your leader stays focused on strategy. Step in for the Sales Director when needed &mdash; in leadership forums, US partner conversations, and tough team moments.</p></li><li><p><b>
Own Direct Manager Relationships:</b> Run direct 1:1s with 3+ frontline Sales Managers; set expectations, calibrate their coaching, build their development plans, and hold them to a clear performance bar. Do not rely on shared or skip-level rhythms to develop your managers.</p></li><li><p><b>
Translate Strategy into Execution:</b> Absorb leadership priorities and convert them into SMART goals, structured cadences, and accountability loops that land across the full manager/rep org of 25&ndash;30 SDRs. Roll strategic initiatives out across the team and drive them to completion.</p></li><li><p><b>
Run the Operating Engine:</b> Run a tight operating cadence &mdash; weekly pipeline reviews, monthly performance reviews, QBRs, ramp plans, attrition tracking, and forecasting. Use SFDC and conversation intelligence (Gong) as the basis for coaching, staffing, and forecasting calls.</p></li><li><p><b>
Develop the Next Layer of Leaders:</b> Coach managers on coaching; develop a manager bench from high-performing ICs; create the structured development pathways that make Islamabad a place where sales leaders grow.</p></li><li><p><b>
Partner Cross-Functionally:</b> Collaborate with our Go-To-Market (GTM), Operations, and Enablement teams &mdash; and with US-based sales leadership &mdash; to improve lead flow, inform GTM strategy, and ensure the Islamabad team is equipped to win in the US market.</p></li><li><p><b>
Champion brightwheel Values:</b> Lead by example across key leadership principles &mdash; Take Ownership, Think Critically, Move Fast, Deliver Value for Customers, and Get Better Every Day.</p></li></ul><p></p><p><b>
What you've done</b></p><ul><li><p><b>
Manager-of-Managers Experience in SaaS:</b> 2&ndash;4 years managing managers in a SaaS sales environment &mdash; required, not preferred. You've owned the development of frontline managers, not just reps, and you can name the managers you've grown to next-level scope.</p></li><li><p><b>
SDR Leadership Background:</b> You've specifically led an SDR motion at scale &mdash; not just AE or full-cycle teams. You understand the unique dynamics of a high-volume SDR floor and what it takes to make it perform consistently.</p></li><li><p><b>
Second-in-Command Readiness:</b> You've operated as a second-in-command (or you're clearly ready to). You can temporarily cover for a Sales Director &mdash; including in front of senior leadership &mdash; and you operate with the strategic context to make calls in their absence.</p></li><li><p><b>
Strategic Judgment + Operational Rigor:</b> You translate strategy into SMART goals, cadences, and accountability loops. You drive things to completion &mdash; not just to launch &mdash; and you're disciplined about inspecting for follow-through. You're not just an executor and not just a strategist; you're the person who turns direction into reality.</p></li><li><p><b>
Owns Direct Manager 1:1s and Accountability Loops:</b> You build direct relationships with your managers and run their 1:1s yourself. You set the expectations, build the structured development plans, and hold managers accountable to a clear bar.</p></li><li><p><b>
Data-Driven Operating Leader:</b> Highly skilled in using data to inform coaching, staffing, and forecasting decisions. Deep fluency in SFDC and comfort with conversation intelligence tools (Gong or equivalent). You can defend a forecast and identify the specific levers to close any gap.</p></li><li><p><b>
Cross-Functional Communicator:</b> Excellent at building trust, influencing across functions and across time zones, and creating alignment with US-based stakeholders. You can credibly represent the Pakistan team in front of senior US leadership.</p></li></ul><p></p><p><i>
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</i></p><p></p><p><i>
Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from </i><b><i>@</i></b><b><i>mybrightwheel.com</i></b><i> addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to </i><b><i>security@mybrightwheel.com</i></b><i>. Thank you for helping us keep our applicant community safe.</i></p></div>

Head of SDR Teams

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