sales operations manager

ManpowerGroup Middle East

<div>
 
 Our client looking for an experienced
 
 Sales Operations Manager with a background in HVAC and/or Fire Protection industries
 
 to oversee and optimize sales processes and customer relationship management.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Oversee and manage day-to-day sales operations to ensure seamless execution.
 
 
 &bull; Streamline and improve sales processes to enhance efficiency and maximize revenue.
 
 
 &bull; Monitor and analyse key sales metrics, including pipeline health, conversion rates, and revenue growth.
 
 
 &bull; Identify bottlenecks in the sales cycle and implement corrective actions for improvement.
 
 
 &bull; Support sales teams with documentation, certifications, pricing strategies, and contract management, ensuring accurate lead times for production and deliveries.
 
 
 &bull; Work closely with supply chain, logistics, and production teams as of a matrix organization to maximize revenue.
 
 
 &bull; Maintain strong relationships with suppliers, manufacturers, and distributors to ensure timely product availability.
 
 
 &bull; Oversee inventory levels to avoid stock shortages and ensure efficient supply chain management.
 
 
 &bull; Keep track of supplier stock levels and production schedules, follow up on progress with the operations manager, and provide timely updates to clients to ensure no delays in lead time.
 
 
 &bull; Maintain strong relationships with both clients and partners to drive long-term business growth.
 
 
 &bull; Assist in customer engagement and ensure smooth order processing to enhance client satisfaction.
 
 
 &bull; Align with marketing teams to optimize lead generation efforts and support sales objectives.
 
 
 &bull; Analyse historical sales data and market trends in collaboration with the Sales team leader/Key Account Managers and to create accurate demand forecasts.
 
 
 &bull; Develop reports and dashboards to provide leadership with valuable insights on sales performance.
 
 
 &bull; Prepare monthly pipeline forecasts and discuss key findings with the Managing Director.
 
 
 &bull; Conduct independent business negotiations with suppliers and partners.
 
 
 &bull; Handle multiple tasks efficiently while working under pressure.
 
 
 &bull; Ensure no delays in production or delivery lead times through proactive coordination.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Sales, HVAC Engineering, or a related field.
 </li>
 <li>
 5+ years of experience in HVAC/Fire Protection sales operations in the UAE market.
 </li>
 <li>
 Understanding of HVAC systems, components, and industry suppliers.
 </li>
 <li>
 Experience with customer service to ensure customer satisfaction.
 </li>
 <li>
 Knowledge of HVAC supplier networks, logistics, and procurement processes.
 </li>
 <li>
 Be familiar with international trade rules (incoterms) and contracts to effectively negotiate deals and business agreements.
 </li>
 <li>
 Strong ability to liaise with suppliers, distributors, and customers effectively.
 </li>
 <li>
 Strong analytical skills to identify and resolve sales and supply chain challenges.
 </li>
 <li>
 Familiarity with UAE and the Middle East HVAC/Fire Protection regulations, projects, and key industry players.
 </li>
 <li>
 Very good communication skills in English, Arabic will be highly desirable.
 </li>
 <li>
 Having UAE driving license and a car will be an advantage.
 </li>
 </ul>
 
 
</div>

Sales Operations Manager

TTEC

<div>
 Sales Operations Manager, Cairo, Egypt
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. We are looking to hire an experienced outbound Sales Operations Manager working in our Cairo site. You&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the Senior Sales Manager, you will be responsible for leading a team of sales team leaders and sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 Success with managing a BPO brick and mortar team.
 </li>
 <li>
 Demonstrated ability to be a quick learner.
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts for international clients
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
 <li>
 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
</div>

<div>Sales Operations Manager
Sales Operations Manager, Cairo, Egypt
Bringing smiles is what we do at TTEC&hellip; for you and the customer. We are looking to hire an experienced outbound Sales Operations Manager working in our Cairo site. You&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Reporting to the Senior Sales Manager, you will be responsible for leading a team of sales team leaders and sales agents and developing and implementing successful sales strategies.
What you&rsquo;ll do as a Leader:
<ul><li>Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.</li><li>Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.</li><li>Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.</li><li>Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.</li><li>Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.</li><li>Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.</li><li>Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.</li><li>Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.</li></ul>
What you&rsquo;ll do as Sales Manager:
<ul><li>Manage Sales pipeline and regular forecasting to meet assigned goals.</li><li>Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.</li><li>Develop and continuously improve lead qualification using established criteria and standards.</li><li>Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.</li><li>Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.</li><li>Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.</li></ul>
What you need to succeed: 
<ul><li>Native or fluent in spoken and written English</li><li>Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.</li><li>Success with managing a BPO brick and mortar team.</li><li>Demonstrated ability to be a quick learner.</li><li>Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions</li><li>Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company</li><li>Willingness to work across shifts for international clients</li><li>Advanced knowledge of Sales Operations, Technology used in Digital sales</li><li>Strong leadership driving Sales, Customer Success and Subscription management.</li><li>Proven ability to effectively manage people effectively, hire and train, coach new sales team members.</li><li>Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.</li></ul>
What You Can Expect
<ul><li>Supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li></ul>
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-SB1<h3 class="jobSectionHeader"> 
Primary Location</h3>
: EG-Cairo-Cairo</div>

saakh pharma

We are seeking a dynamic and results-driven Sales Operations Manager to join ChargeUp. The ideal candidate will be responsible for Optimizing ChargeUp sales processes and ensures the sales teams runs efficiently and productively. SOM will be responsible for understanding clients&rsquo; financial needs, SOM will play a key role in driving revenue growth, ensuring customer satisfaction, and expanding our client base.Key Responsibilities:1-Sales Analytics &amp; Performance ReportingTrack and analyze key sales KPIs (conversion rates, pipeline velocity, quota attainment, etc.).Provide data-driven insights to optimize sales strategies and improve rep productivity.Create dashboards and reports in HubSpot, Salesforce, or other CRM tools.2- Pipeline &amp; CRM ManagementOwn the sales funnel from lead generation to close, ensuring clean and accurate data.Monitor pipeline health, flagging risks and opportunities for leadership.Automate and optimize CRM workflows for efficiency.3- Sales &amp; Cross-Functional CollaborationBe the interface between Sales, Product, Marketing, and Customer Success.Work with Marketing to ensure Marketing Qualified Leads (MQLs) are effectively handed off to Sales.Collaborate with Product on customer feedback, feature requests, and roadmap alignment.Align with Customer Success on renewals, upselling, and customer retention strategies.4- Sales Process Optimization &amp; EnablementDesign and refine sales playbooks, workflows, and best practices.Support new sales rep onboarding and training with structured processes.Identify bottlenecks in the sales cycle and implement solutions.Prepare and present regular reports on account status, sales performance, and market trends.5- Forecasting &amp; Revenue PlanningAssist the Chief Growth Officer in sales forecasting and quota setting.Provide leadership with insights into sales trends and pipeline health.Ensure accurate revenue tracking and reporting.Qualifications:Bachelor&rsquo;s degree in business, related field.Proven experience as a SOM or similar role in the fintech or financial services industry.Understanding of fintech products, services, and market dynamics.Excellent communication, negotiation, and analytical skills.Demonstrated ability to build and maintain a team.Results-oriented with a track record of meeting or exceeding sales targets.Proficiency in CRM software and Microsoft Office Suite.Ability to work independently and as part of a team in a fast-paced environment.Startup Mindset, Comfortable working in a fast-paced, high-growth environment with ambiguity.Preferred Qualifications:Master&rsquo;s degree in a related field.Experience with digital banking, Fintech Products and challenges , payment solutions, or Fintech.Benefits: Competitive salary and performance-based incentives.Health insurance. Opportunities for professional development and career advancement.Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Sales Operations Manager- Fintech

52TOYS (THAILAND) Co., Limited

Job Responsibilities <ul><li>Formulate local branding strategies for the U.S. market in accordance with the strategic guidelines and plans from the headquarters in Beijing; understand industry trends to foster the brand's scalable growth.</li><li>Organize the creation and implementation of annual and monthly sales and business plans and be responsible for the overall management of the subsidiary's operations.</li><li>Plan, develop, and manage U.S. direct stores, robot shops, KA channels, e-commerce, and other business initiatives.</li><li>Conduct brand promotion and establishment efforts, continuously increasing the brand's visibility in the U.S. market.</li><li>Establish and refine the subsidiary and departmental processes, organizational structures, employment systems, etc.</li><li>Advocate for the company's corporate culture and business philosophies to shape a positive corporate image.</li><li>Manage external business affairs for the enterprise and organize public relations activities.</li><li>Have a deep understanding of the headquarters' strategic direction. Responsible for reporting to the headquarters regarding the subsidiary's business status and execution of plans regularly.</li></ul>Job Requirements/image<ul><li>Bachelor's degree or above, over fifteen years work experience including at least five years in management roles within retail chain enterprises; familiarity with the U.S. toy market and possess clear logical thinking skills.</li><li>Priority for those with extensive retail resources in U.S. department stores and malls.</li><li>Familiarity with local business operations, risk control, and proper management knowledge.</li><li>Excellent communication and coordination skills, meticulous thinking, and possessing high ethical standards and professional integrity.</li><li>U.S. nationals, strong cross-cultural understanding and communication capabilities; proficiency in Chinese as a working language is a plus.</li></ul>Job Type: Full-timePay: $67,225.73 - $80,960.02 per yearBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

General Manager, Sales Operations Manager

HR Force International

We are seeking an experienced CRM Manager/Sales Operations professional with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will manage CRM systems and sales operations processes to ensure accuracy, efficiency, and compliance across our global sales organization.
 
Key Responsibilities: 
<ul>
<li>Administer and optimize CRM systems for sales teams worldwide.</li>
<li>Ensure data quality, integrity, and compliance with regulatory requirements.</li>
<li>Build dashboards, reports, and analytics for sales performance tracking.</li>
<li>Streamline sales processes and support automation initiatives.</li>
</ul>
Partner with Sales leadership to improve productivity and forecasting accuracy.
 
Requirements: 
<ul>
<li>5+ years in CRM management or sales operations within SaaS/FinTech/RegTech.</li>
<li>Hands-on Salesforce (or equivalent CRM) expertise.</li>
<li>Strong analytical and process improvement skills.</li>
<li>Familiarity with AML/KYC/IDV compliance frameworks.</li>
<li>Ability to support global sales teams with efficiency and rigor.</li>
</ul>

CRM Manager / Sales Operations

NEXTracker

<div>Job Description:
<h1 class="jobSectionHeader">Assistant Manager &ndash; Reporting (Sales Operations)
</h1><h3 class="jobSectionHeader">About the Role
</h3>The Assistant Manager &ndash; Reporting (Sales Operations) will be based in Hyderabad and will report to the Director &ndash; Sales Operations. This role involves supporting and partially leading a team of analysts to streamline reporting operations, ensure data consistency across Salesforce and NetSuite, and improve sales performance analysis in close collaboration with global Sales, Operations, and Finance teams.
<h3 class="jobSectionHeader">Key Responsibilities
</h3><ul><li>Oversee the design and maintenance of Power BI dashboards to deliver live KPIs and actionable insights.
</li><li>Lead initiatives for data cleanup, scrubbing, and validation across Salesforce, NetSuite, and other CRM/ERP systems.
</li><li>Collaborate with the NX Data and Data Analytics team to define the requirements for schemas that support the Sales Team's KPIs.
</li><li>Develop a deep understanding of the business domain.
</li><li>Develop dashboards, automated queries, and reports that access and consolidate information from various data sources.
</li><li>Effectively present and articulate ideas in an easy-to-consume, visual format.
</li><li>Drive reporting automation, governance, and process optimization to improve efficiency and accuracy.
</li><li>Analyze sales and pipeline data to identify trends, opportunities, and risks, and present actionable recommendations.
</li><li>Collaborate with global Sales, Finance, and Operations teams to align reporting with strategic goals.
</li><li>Generate and present sales reports and executive-level presentations to senior leadership and stakeholders.
</li><li>Provide training, mentorship, and support to analysts on reporting tools and best practices for data management.
</li></ul>Support market entry and expansion analysis in collaboration with Sales Ops to identify new business opportunities.
<h3 class="jobSectionHeader">Required Qualifications
</h3><ul><li>MBA/Bachelor's degree with 5+ years of experience in Reporting/Analytics.
</li><li>Proficiency in Power BI, DAX, Excel (Advanced), PPT, and Salesforce.com.
</li><li>Strong project management, organizational, and leadership skills.
</li><li>Ability to deliver under tight timelines with accuracy and clarity.
</li><li>Experience in the solar industry (preferred).
</li><li>Self-driven individual with a bias for action and a passion for analytics.
</li><li>Adept at data prep, data modeling and data visualization.
</li></ul><h3 class="jobSectionHeader">Preferred Qualifications
</h3><ul><li>Familiar with the system life cycle.
</li><li>Experience writing detailed specifications of user requirements, business processes, and procedures required to develop and implement reporting &amp; insights.
</li><li>Experience in analyzing data sets using SQL queries, working with multiple data sources, and combining relevant information to generate insights from analyses.
</li></ul>Diversity &amp; Inclusion
NEXTracker is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. NEXTracker does not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.
At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.
For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.
<h1 class="jobSectionHeader">Culture is our Passion</h1></div>

Assistant Manager - Reporting (Sales Operations)

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