sales order coordinator

Keystone Supply

We are looking for a detail-oriented and proactive Order Management Coordinator to support our fast-growing business with major U.S. retail accounts (e.g., Walmart, Walgreens, Family Dollar).This role focuses on order management, supply chain coordination, and communication with internal teams and retail partners.Key Responsibilities<ul><li>Manage and track purchase orders (POs) from major retail accounts</li><li>Coordinate with Client, freight forwarders, and warehouses to ensure on-time delivery</li><li>Monitor order status including production, in-transit, and delivery timelines</li><li>Work with internal teams to update MABD / DNSB / shipping schedules</li><li>Assist in resolving issues related to:</li><li>Routing</li><li>Labeling (SSCC, pallet labels, etc.)</li><li>Delivery delays</li><li>Communicate with retail partners&rsquo; systems such as:</li><li>Supplier portals (e.g., Supplier One, Retail Link, etc.)</li><li>Maintain accurate records of orders, shipments, and inventory</li><li>Support logistics planning and help prevent stock-outs or delays</li><li>Prepare reports for management (order status, shipment updates, etc.)</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree preferred</li><li>1&ndash;2 years of experience in:</li><li>Order management / sales support / supply chain / logistics</li><li>Strong attention to detail and organizational skills</li><li>Ability to handle multiple tasks and deadlines</li></ul>Preferred Experience<ul><li>Experience working with major U.S. retailers (e.g., Walmart, Walgreens, Family Dollar)</li><li>Familiar with:</li><li>PO lifecycle (from order creation to delivery)</li><li>Retail compliance requirements</li><li>Experience with EDI / supplier portals is a plus</li><li>Knowledge of:</li><li>Shipping terms (FOB, Collect, etc.)</li><li>Routing and scheduling processes</li></ul>Skills<ul><li>Strong communication skills (English required; Chinese is a plus)</li><li>Proficient in Microsoft Excel (data tracking, basic analysis)</li><li>Problem-solving mindset and ability to work under pressure</li><li>Team player with a proactive attitude</li></ul>Pay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Irvine, CA 92614

Order Management Coordinator

ATHEER Connectivity

<div>
 Atheer ACT is a pioneering Saudi deep-tech startup in the telecommunications sector, focused on expanding its wireless broadband and Dedicated Internet Access (DIA) services. As part of our growth, we are seeking a driven Sales Operations Coordinator to join our team in Riyadh. This role is critical in bridging communication between customers, engineering, operations, and partner ISPs, ensuring seamless service delivery and customer satisfaction.
 
 
 Key responsibilities include:
 
 
 <ul>
 <li>
 Serve as the primary liaison between customers, engineering, operations, and partner ISPs to facilitate clear communication and timely delivery of services
 </li>
 <li>
 Coordinate end-to-end customer onboarding, provisioning, and activation processes for wireless broadband and DIA solutions
 </li>
 <li>
 Support sales operations by facilitating contracts and progressing opportunities through to closure
 </li>
 <li>
 Manage relationships with telecom operators and ISPs, ensuring effective service delivery and issue resolution
 </li>
 <li>
 Engage with customers and field teams as needed to address requirements and support service activation
 </li>
 <li>
 Collaborate with internal teams and external partners to ensure operational excellence and customer satisfaction
 </li>
 <li>
 Assist in partner coordination, order handling, and follow-up on provisioning and service issues
 </li>
 <li>
 Perform occasional field visits and travel within Riyadh Province to support operational needs and customer engagements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Engineering, IT, or a related field
 </li>
 <li>
 3-5 years of experience in telecommunications, ISP operations, or ICT
 </li>
 <li>
 Proven experience coordinating with partner ISPs or carriers to deliver services, including order handling and issue follow-up
 </li>
 <li>
 Experience supporting sales operations through contract facilitation and closing opportunities
 </li>
 <li>
 Strong background working with telecom operators or ISPs as partners or customers (such as Zain, STC, Mobily, or similar)
 </li>
 <li>
 Extremely fluent in Arabic and English (spoken and written)
 </li>
 <li>
 Ability to act as a liaison between customers, engineering, operations, and external partners to coordinate service delivery
 </li>
 <li>
 Willingness and ability to perform occasional field visits and travel up to 1-2 times per month
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience supporting customer onboarding, provisioning, and service activation processes in a telecom or ISP context
 </li>
 <li>
 Hands-on experience using ERP systems and partner portals for operational coordination
 </li>
 <li>
 Familiarity with SAP and Salesforce platforms
 </li>
 <li>
 Customer-centric stakeholder management skills
 </li>
 <li>
 Ability to manage multiple stakeholders and work independently
 </li>
 <li>
 Strong organizational and execution-focused approach
 </li>
 <li>
 Experience engaging with customers and field teams
 </li>
 <li>
 Professional demeanor in a fast-paced, collaborative environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Hands-on experience with a leading Saudi deep-tech startup in the telecommunications industry
 </li>
 <li>
 Opportunity to work directly with company leadership on high-impact projects
 </li>
 <li>
 Professional development and mentorship in commercial operations
 </li>
 <li>
 Exposure to advanced mmWave technology and innovative connectivity solutions
 </li>
 <li>
 Collaborative and fast-paced work environment
 </li>
 <li>
 On-site role in Riyadh, Saudi Arabia
 </li>
 </ul>
</div>

Sales Operations Coordinator

Upscale Valley

Job Title: Online Orders Confirmation and Dispatch CoordinatorLocation: Samnabad - LahoreJob Type: Full-Time - Onsite (Monday - Saturday)Office Timing: 11 am - 8 pmAbout Us: Durawalk is a leading company dedicated to delivering top-notch products and exceptional service to our customers. We pride ourselves on our commitment to quality and efficiency, and we are looking for a motivated and detail-oriented Online Orders Confirmation and Dispatch Coordinator to join our team.Job Description: As the Online Orders Confirmation and Dispatch Coordinator, you will be responsible for ensuring that daily online orders are confirmed, processed, and dispatched accurately and promptly. Your role will involve close coordination with our warehouse team and customer service department to maintain smooth and efficient order fulfillment processes.Key Responsibilities:<ul><li>Order Confirmation: Review and confirm online orders received through various platforms, ensuring all details are accurate and complete.</li><li>Dispatch Coordination: Prepare orders for dispatch, including packaging and labeling, and coordinate with the shipping department to ensure timely delivery.</li><li>Inventory Management: Monitor inventory levels to ensure adequate stock is available for order fulfillment, and communicate any stock issues to the relevant team.</li><li>Customer Communication: Provide updates to customers regarding order status, shipping information, and any potential delays or issues.</li><li>Record Keeping: Maintain accurate records of order confirmations, dispatch details, and any discrepancies or issues encountered.</li><li>Problem Resolution: Address and resolve any issues related to order processing, including returns, exchanges, and shipping discrepancies.</li></ul>Qualifications:<ul><li>Experience: Previous experience in order processing, dispatch coordination, or a similar role is preferred.</li><li>Skills: Strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.</li><li>Technical Proficiency: Familiarity with online order management systems, inventory software, and basic computer applications (e.g., Microsoft Office, Google Workspace).</li><li>Communication: Excellent written and verbal communication skills to interact effectively with customers and internal teams.</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Opportunities for professional growth and development</li><li>A supportive and dynamic work environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Online Orders Confirmation and Dispatch Coordinator

Eplanet Global

1. Order Fulfillment Coordinator &ndash; Islamabad For LO &amp; KhaityWe&rsquo;re looking for someone who can take ownership of our delivery operations and help resolve ongoing issues across both brands. This role requires strong coordination, attention to detail, and the ability to work closely with multiple teams.Responsibilities:<ul><li>Handle and resolve delivery and fulfillment-related issues end-to-end</li><li>Monitor order flow and ensure timely dispatch and delivery</li><li>Conduct QA checks to maintain service and product standards</li><li>Coordinate with warehouse, riders, and customer support teams</li><li>Identify gaps in operations and suggest improvements</li><li>Maintain reports and regularly update C-Suite Executives on performance and issues</li></ul>Requirements:<ul><li>Strong problem-solving and coordination skills</li><li>Ability to work in a fast-paced environment</li><li>Prior experience in logistics, fulfillment, or operations preferred</li><li>Experience in an F&amp;B company is a plus</li></ul>Salary: 50kJob Types: Full-time, Part-time, Contract Contract length: 12 monthsPay: Rs50,000.00 per monthExpected hours: 40 per weekWork Location: In person

Order Fulfillment Coordinator

Smith

<div>
 Smith is looking to add to the Global Trading Support team. Once you join this team, you will be a part of OneSMITH. With a reputation of more than 40 years of excellence, Smith is leading the way in electronic component distribution. Our diverse portfolio of pieces can be found in consumer electronics, medical devices, solar, and aerospace and defense.
 
 
 At its core, this includes but is not limited to ensuring smooth operations throughout the distribution life cycle. This position is responsible for monitoring and qualifying that all details are properly met within order and inventory validation to meet customer delivery and special requirements.
 
 
 Below you will find a breakdown and knowledge requirements for the Global Trading Support role.
 
 
 
 Primary Targets
 
 
 
 <ul>
 <li>
 Sales Order Submission Processing
 </li>
 <ul>
 <li>
 Manage end-to-end sales order submissions, from quote to SO release, including communication with Operations and support departments
 </li>
 <li>
 Support in the completion of documentation requirements and preparatory details required for accurate and timely invoicing
 </li>
 <li>
 Reiterate and refresh traders on new policy and compliance requirements
 </li>
 <li>
 Coordinate approved system adjustments of sales and purchase orders in preparation for invoicing
 
 
 </li>
 </ul>
 </ul>
 <li>
 Subject Matter Expert for all things Smith
 </li>
 <ul>
 <li>
 Execute inventory validation processes to ensure accuracy, identify discrepancies, and maintain data integrity across proprietary systems
 </li>
 <li>
 Serve as a go-to resource for internal tools, internal software application features, and trading best practices
 </li>
 <li>
 Provide guidance on escalation paths and issue resolution
 </li>
 <li>
 Marshal resources throughout the supply chain in conjunction with customer requirements to ensure accurate forecast, and maximization of opportunity in profit or limitation of loss
 
 
 </li>
 </ul>
 
 Potential Secondary targets
 
 
 
 <ul>
 <li>
 Generate ad hoc reports as directed by management
 </li>
 <li>
 Perform company and prospect research
 </li>
 <li>
 Assist in mapping large conglomerate structures for trading insights
 
 
 </li>
 </ul>
 
 Job Competencies
 
 
 
 <ul>
 <li>
 Analyzation and problem solving
 </li>
 <li>
 Strong initiative
 </li>
 <li>
 Organization and multitasking
 </li>
 <li>
 Interpersonal communication
 
 
 </li>
 </ul>
 
 Smith is an equal opportunity employer
 
 
 
 
 We are an Equal Opportunity/Affirmative Action Employer.
 
 
 
</div>

Global Trading Support

Service Experts

<div>Welcome!
&lrm;
Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff.
&lrm;
Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants. Work is performed, under general direction, in accordance with established processes and procedures in a fast-paced, constantly changing environment. Key Responsibilities &middot; Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer&rsquo;s current systems and needs as well as ensuring that the decision maker is present at the time of the call. &middot; Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls. &middot; Efficiently and effectively plans and routes technicians to service calls based on technician availability and skill sets, customer equipment and needs, geographical location, and latest information in the Capacity Planning System and on the Dispatch Board. When applicable, schedules RSC to meet with technician at the customer&rsquo;s home whose equipment is older for upgrade opportunity. &middot; Ensures the capacity planner is maintained and proactively fills appointment gaps due to customer cancellations/rescheduling in order to maximize capacity planning. &middot; Ensures Dispatch Board and other related modules in STARS are updated as required. &middot; Promptly responds to service technicians&rsquo; requests, both by radio and telephone. &middot; Represents the company professionally, honestly, and ethically in all business matters and concerns. &middot; Contact next customers to confirm appointments and page calls to the assigned technicians.
&middot; Identifies issues/problems/concerns regarding technician and call-center productivity based on continual communication and working with technicians and the call center. Informs General Manager and/or operations/office manager of issues/problems/concerns requiring their attention and action. &middot; Receives customer lead information from the technicians, the Call Center, marketing efforts, and directly from the customer. Enters sales appointment details into appropriates system(s) to document lead. Updates sale appointment details in system(s) as necessary due to appointment cancellations/rescheduling. &middot; Prior to or after the sales call, may explain financing options and gather customer information to complete financing forms or assist customer in completing financing forms. Ensures completed financing forms are sent to the financing vendor. &middot; Call the customer to confirm to customer the arrival time of the Residential Sales Consultant. Enters appropriate scheduling information on the Sales Dispatch Board. &middot; As needed, performs outbound calls to customers who were identified as a lead but who did not schedule a sales call in order to attempt to schedule the sales call. &middot; Assigns sales leads to Residential Sales Consultants in accordance with the company Lead Distribution Policy. Utilizes the computer-aided dispatch system to dispatch Residential Sales Consultants to sales calls. Updates the Residential Sales Consultant capacity in the call center portal to ensure up-to-date information on sales staff availability. &middot; Creates the quote ticket (Q-Ticket) in STARS to document customer information for the Residential Sales Consultant prior to the sales call and to create the placeholder on the Sales Dispatch Board. &middot; Gathers information from the Residential Sales Consultant after the sales call presentation to document the sale details (or what was quoted if no sale) and enters pertinent details into the sales tracking system. Based on the scheduled installation time, schedules follow-up referral call. &middot; After installation, calls customer to schedule/confirm the Residential Sales Consultant follow-up referral visit. After the follow-up visit by the Residential Sales Consultant, calls customer to obtain feedback on the follow-up call and to ensure any customer requests are handled appropriately and in a timely manner. &middot; When notified by the Call Center or the customer of a scheduling issue, missed appointment, or customer complaint on the sales appointment, documents the issues and communicates with appropriate co-workers or management to resolve the problem or issue. Maintains communication with the customer to ensure that the problem/issue is resolved to the customer&rsquo;s satisfaction. &middot; Keeps the Areas Sales Manager abreast of issues, problems, and other pertinent information. &middot; Daily, completes and distributes the Daily Sales report; reviews sales reports for errors/omissions and enters corrections in system(s); updates any lead errors; and checks Web Portal for messages. &middot; As requested/required, generates reports from systems. As needed/required, tracks activities for area-specific contests/events and to distribute relevant information to Residential Sales Consultants, Area Sales Managers, and others. &middot; Performs similar/other duties as needed or assigned.
Desired Skills and Qualifications:
 &middot; High school diploma or equivalent with experience working in customer service or other customer-facing environment. Prior experience dispatching is desirable. &middot; Experience or training the use of computers and related systems in an administrative office environment. Prior experience with an AS400 system desirable. &middot; Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. &middot; Excellent customer-service, communication, and interpersonal skills. &middot; Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns. &middot; Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. &middot; Ability to work effectively in both a team and an independent environment. &middot; Ability to learn and to practice proper radio-communication techniques and to utilize pager systems. &middot; Knowledge of, or ability to learn, local geographical areas (streets, highways, cities, and towns). &middot; Ability to make decisions based on established guidelines and procedures. &middot; Effective organizational and time-management skills. Must be able to prioritize work based on service demands. &middot; An understanding and knowledge of the HVAC/Refrigeration Industry is an asset.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: &middot; Competitive Pay with incentive opportunities &middot; Paid Time Off and Company Holiday Pay &middot; Medical, Dental, and Vision Insurance programs &middot; 401(k) Retirement Savings Plan with company matching contributions &middot; Life Insurance and disability insurance options &middot; Supplemental benefit programs &middot; World Class Training opportunities through our Experts University &middot; Career Development opportunities.
&lrm;
Minimum Experience: 4+
 
Years Minimum Education: High School Diploma/GED
&lrm;
&lrm;
Service Experts Heating &amp; Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com</div>

Sales Operations Coordinator II

ARS/Rescue Rooter

<div>Pay: $20 - $25 per hour (based on experience) 
Schedule: Monday to Friday with rotating weekends OR Thursday to Monday 
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.<div> 
Benefit Highlights:</div><ul><li>
Access to insurance available at 31 days of employment</li><li>
Low-cost Medical Insurance options, starting at $5 per week</li><li>
Dental and Vision Insurance options</li><li>
Health Savings Account or Flexible Spending Account</li><li>
401(k) with company match</li><li>
HSA and Flexible Spending Account</li><li>
Paid Time Off &amp; Holiday Pay</li><li>
Company paid life insurance</li><li>
Learn more by visiting www.myarsrewards.com/</li></ul><ul><li> 
Receives sales calls from existing customers and potential customers and provides product information, pricing and product availability.</li><li>Provides information to customers to help them in their purchasing decisions for company products and services.</li><li>Accurately processes sales orders from incoming calls as well as orders generated from outside sales representatives.</li><li>Prepares purchase orders, assigns order numbers and coordinates purchases from suppliers and/or in-house inventory.</li><li>Receives/creates sales leads and referrals, provides customer assistance and refers calls to appropriate outside sales representative.</li><li>Calculates costs and prepares contracts for services and products.</li><li>Assists in the preparation of sales proposals and price quotations.</li><li>May travel to job sites to coordinate aspects of job and ensure customer satisfaction.</li><li>Communicates customer requirements and requests support from other departments to assist in achieving established objectives. Utilizes expertise of service center staff to assist in business development, job costing and preparation of proposals.</li><li>Prepares sales reports, updates lead database and performs administrative support within the office.</li><li>Schedules installations, oversees ordering of equipment and materials for the job and provides general installation instruction.</li></ul> 
<ul><li>
Two years of experience providing an exceptional customer service delivery through inbound and outbound customer calls.</li><li>
Inside Sales experience preferred with preference given to those with experience booking sales calls and generating sales leads.</li><li>
Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
</li><li>Must report daily to our office, this is not a work from home opportunity.
</li><li>Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)</li><li>
All candidates are required to undergo pre-employment drug screen and background checks.</li></ul>
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.</div><div></div>

Sales Dispatcher / Lead Coordinator

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