sales performance manager

Reliance Consumer Products Limited

<div>
 <p>
  <strong>
   Role: Sales Capability Manager
  </strong>
 </p>
 <p>
  <strong>
   Location: Hyderabad
  </strong>
 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The Capability Manager is responsible for
  <strong>
   building a high-performance, sales-ready frontline organization
  </strong>
  across General Trade, Modern Trade, and Emerging Channels in the Beverages business. The role focuses on strengthening
  <strong>
   sales capability, commercial excellence, market execution readiness, and category-specific interventions
  </strong>
  , ensuring teams can deliver revenue, distribution, and execution objectives at scale.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   1. Sales Capability Development
  </strong>
 </p>
 <ul>
  <li>
   Design &amp; roll out structured capability programs for
   <strong>
    CSO, ASE, ASM, SM, and Distributor teams
   </strong>
   .
  </li>
  <li>
   Create learning journeys across
   <strong>
    Product Knowledge, Market Execution, RTM, DMS usage, Profit Selling Stories, and Perfect Store standards
   </strong>
   .
  </li>
  <li>
   Conduct regional capability assessments to benchmark skill gaps and plan targeted interventions.
  </li>
 </ul>
 <p>
  <strong>
   2. Onboarding &amp; Readiness Framework
  </strong>
 </p>
 <ul>
  <li>
   Lead capability tracks under
   <strong>
    Induction (SPRING)
   </strong>
   and
   <strong>
    RiseUP
   </strong>
   development programs for frontline and manager roles.
  </li>
  <li>
   Build role-specific playbooks, standard operating procedures, and competency models.
  </li>
 </ul>
 <p>
  <strong>
   3. Category-Centric Capability (CSD, Energy, Water, Juices)
  </strong>
 </p>
 <ul>
  <li>
   Partner with category teams to create
   <strong>
    dedicated activation and selling capability modules
   </strong>
   , including:
  </li>
  <li>
   Energy Drink sampling, pricing &amp; objection handling
  </li>
  <li>
   Water &amp; Juice portfolio storytelling
  </li>
  <li>
   Premium pack/channel-specific execution
  </li>
  <li>
   Enable specialised workforce readiness (Energy ASEs, Key Account teams, dedicated promoters).
  </li>
 </ul>
 <p>
  <strong>
   4. Sales Process Standardization &amp; Market Execution Excellence
  </strong>
 </p>
 <ul>
  <li>
   Define and embed Golden Behaviours for market execution:
  </li>
  <li>
   <strong>
    Outlet onboarding, cooler placement, visibility standards, order-taking, route planning, DMS compliance.
   </strong>
  </li>
  <li>
   Drive Perfect Store audits, market coaching, and continuous improvement cycles.
  </li>
 </ul>
 <p>
  <strong>
   5. Capability Content &amp; Digital Enablement
  </strong>
 </p>
 <ul>
  <li>
   Build digital modules, micro-learning content, quizzes, and simulation-based learning for frontline teams.
  </li>
  <li>
   Partner with HR, L&amp;D, IT and Sales for LMS adoption and capability tracking dashboards.
  </li>
 </ul>
 <p>
  <strong>
   6. Cross-Functional Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Work closely with
   <strong>
    Sales, Trade Marketing, Commercial, RTM, Supply Chain, HRBP teams
   </strong>
   to ensure end-to-end execution readiness.
  </li>
  <li>
   Support SBU priorities like
   <strong>
    Season Readiness, Mega Drives, New Product Launches, and Distribution Expansion
   </strong>
   through capability interventions.
  </li>
 </ul>
 <p>
  <strong>
   7. Performance Measurement &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Track capability impact through defined KPIs such as:
  </li>
  <li>
   Sales productivity improvement
  </li>
  <li>
   Execution scorecards
  </li>
  <li>
   Training coverage &amp; assessment scores
  </li>
  <li>
   Distributor ROI improvement indicators
  </li>
  <li>
   Present capability insights, heatmaps, and action plans in reviews with leadership.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong understanding of
   <strong>
    FMCG beverages sales ecosystem
   </strong>
   &ndash; GT/MT/Wholesale/RTM.
  </li>
  <li>
   Expertise in
   <strong>
    sales training, coaching, and capability frameworks
   </strong>
   .
  </li>
  <li>
   Structured thinking and content creation capability.
  </li>
  <li>
   Strong stakeholder management and facilitation skills.
  </li>
  <li>
   High execution orientation and ability to work across geographies.
  </li>
  <li>
   Analytical ability to interpret sales KPIs and capability impact data.
  </li>
  <li>
   Telugu Language speaking is must
  </li>
 </ul>
</div>


Sales Capability Manager

Frontline Performance Group

<div><p><b>WHO WE ARE</b></p><p>
Frontline Performance Group is strengthening international sales execution across EMEA and APAC. As we continue to scale, we are creating a new Sales Support &amp; Enablement Manager (International) role to drive clarity, discipline, and performance across our Client Solutions teams.</p><p>
We deliver measurable behaviour change to our clients, and we apply that same philosophy internally. This role works directly with the International President and partners closely with the EVP, EMEA Client Solutions, VP, APAC Client Solutions, and Marketing to improve sales effectiveness across regions.</p><p>
This is a highly visible, commercially impactful role designed to evolve as our international sales resources grow.</p><p><b>
WHO YOU ARE</b></p><ul><li>
You are a commercially minded sales enablement or sales operations professional who understands how B2B sales really works on the frontline.</li><li>
You are performance-focused, pragmatic, and outcome-driven. You enjoy influencing without authority and partnering closely with senior sales leaders to improve execution.</li><li>
You are not looking for a purely administrative role. You want to directly impact sales productivity, pipeline quality, forecast accuracy, and win rates.</li><li>
You are comfortable working across regions and cultures and align strongly with Frontline Performance Group&rsquo;s philosophy of measurable behaviour change.</li></ul><p><b>
WHAT YOU WILL DO</b></p><p>
International Sales Enablement &amp; Support</p><ul><li>
Enable sellers across EMEA and APAC to execute a value-based, consultative selling approach consistently.</li><li>
Maintain and evolve international sales playbooks, messaging frameworks, proposals, and tools.</li><li>
Support onboarding and ramp-up of new sales hires with clear milestones and readiness standards.</li><li>
Reinforce sales process discipline and coaching rhythms with regional leaders.</li></ul><p>
Sales Performance &amp; Insight</p><ul><li>
Own international sales performance reporting and dashboards.</li><li>
Track leading indicators such as activity, pipeline movement, and deal quality.</li><li>
Identify performance gaps and recommend targeted interventions.</li><li>
Support structured forecasting and pipeline reviews.</li></ul><p>
Sales Process &amp; Systems Ownership</p><ul><li>
Own CRM effectiveness, adoption, and data quality.</li><li>
Improve workflows to reduce non-selling time.</li><li>
Partner closely with marketing on lead generation.</li><li>
Act as the liaison between sales, marketing, finance, commercial operations, and delivery on sales-related processes.</li></ul><p>
Cross-Functional Alignment</p><ul><li>
Partner with the International Marketing Manager to ensure alignment on campaigns, messaging, and content usage.</li><li>
Support proposal development, pricing coordination, and contracting processes.</li><li>
Ensure smooth handoffs between sales and delivery teams to protect client outcomes.</li></ul><p>
Continuous Improvement &amp; Scale</p><ul><li>
Gather feedback from frontline sellers and sales leaders.</li><li>
Partner with BI to ensure insights inform sales execution.</li><li>
Test and implement improvements that increase sales effectiveness and consistency.</li><li>
Apply Frontline Performance Group&rsquo;s performance philosophy internally.</li></ul><p><b>
HOW YOU WILL DO IT</b></p><p>
You will operate with significant autonomy and visibility.</p><ul><li>
Report directly to the International President.</li><li>
Maintain a dotted-line partnership with the Marketing Manager.</li><li>
Act as a senior commercial enabler across EMEA and APAC.</li><li>
Influence through data, clarity, and execution discipline rather than authority.</li><li>
Balance regional flexibility with global consistency.</li></ul><p>
This is a key individual contributor, player-coach role. While it does not initially include direct people management, it functions as a senior commercial coordination and enablement position across regions.</p><p><b>
POSITION REQUIREMENTS</b></p><p>
Experience</p><ul><li>
3+ years in sales enablement, sales operations, sales effectiveness, or B2B sales.</li><li>
Experience supporting consultative or professional services sales teams.</li><li>
Strong hands-on CRM and analytics experience, ideally with Salesforce.</li><li>
Experience partnering closely with senior sales leadership.</li></ul><p>
Skills &amp; Capabilities</p><ul><li>
Deep understanding of B2B sales processes and behaviour change.</li><li>
Ability to influence without authority.</li><li>
Strong organisational and execution skills.</li><li>
Clear, confident communicator.</li></ul><p>
Personal Attributes</p><ul><li>
Performance-focused and commercially minded.</li><li>
Service-oriented but comfortable challenging leaders constructively.</li><li>
Pragmatic, disciplined, and outcome-driven.</li><li>
Well organised, assertive, and results-driven.</li></ul><p><b>
SUCCESS MEASURES</b></p><ul><li>
Increase in seller productivity including revenue per seller and selling time</li><li>
Improvement in pipeline quality and conversion rates</li><li>
Forecast accuracy</li><li>
CRM adoption and data accuracy</li><li>
Reduced time-to-productivity for new hires</li><li>
Adoption of sales tools and playbooks</li><li>
Sales leader satisfaction with insights and support</li></ul><p><b>
Compensation &amp; Benefits</b></p><ul><li>
Monthly salary of AED 15,000</li><li>
Additional 10% incentive based on monthly salary</li><li>
Comprehensive medical insurance including dental and optical coverage</li><li>
30 working days of annual leave plus 1 week company holiday closure</li><li>
Flexible working hours in a hybrid environment</li><li>
Employment visa sponsorship</li></ul><p>
</p><p>nxKj3S9aGJ</p></div>

Sales Support & Enablement Manager (International)

Lenovo

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div><b>Req # </b></div><div>WD00095382
</div></div><div><div><b>Career Area: </b></div><div>Sales Support
</div></div><div><div><b>Country/Region: </b></div><div>United States of America
</div></div><div><div><b>State: </b></div><div>North Carolina
</div></div><div><div><b>City: </b></div><div>Morrisville
</div></div><div><div><b>Date: </b></div><div>Monday, February 23, 2026
</div></div><div><div><b>Working Time: </b></div><div>Full-time
</div></div><div><div><b>Additional Locations</b>:
<ul><li>United States of America - North Carolina - Morrisville
</li></ul></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why Work at Lenovo
</b></h3></div></div><div><div><div><div><div><div>We are Lenovo. We do what we say. We own what we do. We WOW our customers.</div><div></div><div><br>
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).</div></div><br>
<div></div><br>
<div>This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit <b>www.lenovo.com</b>, and read about the latest news via our <b>StoryHub</b>.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><p>The<b> Sales Enablement Program Manager</b> is responsible for driving the success of the NA SMB sales team, ensuring that sales strategies, enablement, and processes are effectively implemented to meet and exceed company revenue goals, all with a cross-portfolio focus. This individual will collaborate closely with sales leadership, marketing, category, operations, customer success, learning &amp; development and other cross-functional teams to ensure a smooth sales process, high conversion rates, and customer satisfaction throughout the entire sales journey. The candidate will also play a critical role in building a high-performing, motivated sales team by providing leadership, alignment to priorities, and coaching.</p><p><b><br>
Job Responsibilities:</b></p><p>
Sales Strategy &amp; Execution:</p><ul><li>
Contribute to the development of the sales strategy in alignment with company goals and objectives.</li><li>
Go-to-market planning and activation for SMB customer segment</li><li>
Tight alignment with Denali Program Office (strategy) and Sales Leadership to implement strategies to optimize sales efficiency, conversion rates, and pipeline growth.</li><li>
Develop and support the execution of sales campaigns, promotional efforts, and business development initiatives.</li><li>
Analyze market trends and competitor activities to identify new opportunities for growth.</li></ul><p>
Sales Performance Management:</p><ul><li>
Align objectives and KPIs for the sales team to achieve revenue and performance targets.</li><li>
Partner with Sales Ops to monitor and analyze sales performance metrics to identify areas of improvement.</li><li>
Conduct regular coaching sessions with individual sales reps to drive continuous improvement.</li></ul><p>
Sales Process Optimization:</p><ul><li>
Collaborate with the sales team and NA PMO to streamline and refine the sales process.</li><li>
Identify bottlenecks or inefficiencies in the sales cycle and develop solutions to address them.</li><li>
Measure and drive adoption of CRM systems and sales automation tools, while sharing opportunities for tooling enhancements.</li></ul><p>
Seller Productivity</p><ul><li>
Align with L&amp;D on sales training programs to improve product knowledge, sales techniques, and customer engagement strategies.</li><li>
Equip the sales team with effective techniques to handle objections, close deals, and manage client relationships.</li><li>
Mentor and guide new and existing sales staff to enhance their skills and performance.</li><li>
Use data and analytics to generate insights and recommend improvements to sales strategies.</li></ul><p>
Collaboration and Cross-functional Alignment:</p><ul><li>
Work closely with marketing, product business group, and customer success teams to align on messaging, go-to-market strategies, and customer pain points.</li><li>
Facilitate communication and collaboration between sales and other departments to ensure a seamless customer experience.</li><li>
Ensure sales-related escalations are resolved and customer feedback is provided to Customer Experience for enhancements.</li></ul><div></div><div><b><br>
Requires Qualifications</b>:</div><div></div><div><br>
<ul><li>
Bachelor&rsquo;s degree in business, marketing, or related field [Intake Cal...am Manager | Word]</li><li>
8&ndash;10 years relevant experience</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div></div><div><ul><li>
Prior frontline sales experience (not necessarily leadership-level)</li><li>
Experience in project management, sales enablement, or product marketing</li><li>
Experience working in highly cross‑functional environments across marketing, finance, operations, and sales</li><li>
Exposure to sales coaching or learning &amp; development (nice-to-have, not required)</li><li>
Ability to balance short‑term execution with long-term strategic thinking (strategic mindset + tactical delivery)</li><li>
Experience with CRM tools (Dynamics required)</li><li>
Familiarity with Power BI and Click for reporting and dashboards</li><li>
Strong Excel proficiency (implied expectation)</li><li>
Ability to work with large data sets and translate numbers into clear insights and recommendations (but not deep analytics)</li><li>
Strong communication and presentation skills to train sales teams and explain programs clearly</li><li>
Excellent stakeholder management; ability to be the &ldquo;glue&rdquo; across functions</li></ul></div>
</div></div><div><div><div><i>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</i></div>
</div></div></div></div></div><div></div><div><div><div><div><div><b>Additional Locations</b>:
<ul><li>United States of America - North Carolina - Morrisville</li></ul></div></div></div></div></div></div>

Sales Enablement Program Manager

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div><b>Req # </b></div><div>WD00095423
</div></div><div><div><b>Career Area: </b></div><div>Sales Support
</div></div><div><div><b>Country/Region: </b></div><div>United States of America
</div></div><div><div><b>State: </b></div><div>North Carolina
</div></div><div><div><b>City: </b></div><div>Morrisville
</div></div><div><div><b>Date: </b></div><div>Monday, February 23, 2026
</div></div><div><div><b>Working Time: </b></div><div>Full-time
</div></div><div><div><b>Additional Locations</b>:
<ul><li>United States of America - North Carolina - Morrisville
</li></ul></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why Work at Lenovo
</b></h3></div></div><div><div><div><div><div><div>We are Lenovo. We do what we say. We own what we do. We WOW our customers.</div><div></div><div><br>
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).</div></div><br>
<div></div><br>
<div>This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit <b>www.lenovo.com</b>, and read about the latest news via our <b>StoryHub</b>.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><p><b>Job Description Summary</b></p><p>
The Sr. Sales Enablement Program Manager is responsible for driving the success of the NA Public Sector sales team, ensuring that sales strategies, enablement, and processes are effectively implemented to meet and exceed company revenue goals, all with a cross-portfolio focus. This individual will collaborate closely with sales leadership, marketing, category, operations, customer success, learning &amp; development and other cross-functional teams to ensure a smooth sales process, high conversion rates, and customer satisfaction throughout the entire sales journey. The candidate will also play a critical role in building a high-performing, motivated sales team by providing leadership, alignment to priorities, and coaching.</p><p><b>
Job Responsibilities:</b></p><p>
Sales Strategy &amp; Execution:</p><ul><li>
Contribute to the development of the sales strategy in alignment with company goals and objectives.</li><li>
Tight alignment with Denali Program Office (strategy) and Sales Leadership to implement strategies to optimize sales efficiency, conversion rates, and pipeline growth.</li><li>
Develop and support the execution of sales campaigns, promotional efforts, and business development initiatives.</li><li>
Lead the planning and implementation of go-to-market activities for the Public Sector Sales Segment.</li><li>
Analyze market trends and competitor activities to identify new opportunities for growth.</li></ul><p>
Sales Performance Management:</p><ul><li>
Align objectives and KPIs for the sales team to achieve revenue and performance targets.</li><li>
Partner with Sales Ops to monitor and analyze sales performance metrics to identify areas of improvement.</li><li>
Conduct regular coaching sessions with individual sales reps to drive continuous improvement.</li></ul><p>
Sales Process Optimization:</p><ul><li>
Collaborate with the sales team and NA PMO to streamline and refine the sales process.</li><li>
Identify bottlenecks or inefficiencies in the sales cycle and develop solutions to address them.</li><li>
Measure and drive adoption of CRM systems and sales automation tools, while sharing opportunities for tooling enhancements.</li></ul><p>
Seller Productivity</p><ul><li>
Align with L&amp;D on sales training programs to improve product knowledge, sales techniques, and customer engagement strategies.</li><li>
Equip the sales team with effective techniques to handle objections, close deals, and manage client relationships.</li><li>
Mentor and guide new and existing sales staff to enhance their skills and performance.</li><li>
Use data and analytics to generate insights and recommend improvements to sales strategies.</li></ul><p>
Collaboration and Cross-functional Alignment:</p><ul><li>
Work closely with marketing, product business group, and customer success teams to align on messaging, go-to-market strategies, and customer pain points.</li><li>
Facilitate communication and collaboration between sales and other departments to ensure a seamless customer experience.</li><li>
Ensure sales-related escalations are resolved and customer feedback is provided to Customer Experience for enhancements.</li></ul><div></div><div><div><b><br>
Basic Qualifications</b></div><div><ul><li>
Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>
and/ or 10&ndash;12 years of relevant work experience</li></ul></div><div></div><div><b><br>
Preferred Qualifications</b></div><div><ul><li>
Significant frontline sales experience or deep familiarity supporting sales organizations</li><li>
Strong background in: Sales enablement, Program leadership, Project management, Product marketing</li><li>
Demonstrated ability to lead initiatives requiring collaboration with marketing, operations, finance, and sales at senior levels</li><li>
Experience with strategy development, including long‑term planning and short‑term execution leadership</li><li>
Some L&amp;D / coaching experience preferred but not required</li><li>
Proficiency in Dynamics CRM, Power BI, Click, and Excel</li><li>
Ability to interpret and leverage large data sets to drive strategic enablement decisions (high‑level insights vs. deep analytics)</li><li>
Strong executive‑level communication and influence skills</li><li>
Ability to align and lead cross-functional stakeholders</li><li>
Capability to act as a strategic advisor and operational driver simultaneously (&ldquo;strategy + execution blend&rdquo;)</li></ul></div></div><br>
</div></div><div><div><div><i>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</i></div>
</div></div></div></div></div><div></div><div><div><div><div><div><b>Additional Locations</b>:
<ul><li>United States of America - North Carolina - Morrisville</li></ul></div></div></div></div></div></div>

Sr. Sales Enablement Program Manager

Goosehead Insurance

<div><div>The Vendor Performance Manager (VPM) plays a vital role in ensuring that our external vendor partnerships align with Goosehead's mission to deliver best-in-class service to our clients and franchise partners. Vendor Performance Manager is responsible for developing, maintaining, and optimizing vendor relationships to ensure that Goosehead receives high-quality, cost-effective, and compliant goods and services. This position serves as the primary liaison between Goosehead and its vendor network, overseeing contract negotiations, performance management, risk mitigation, and the strategic alignment of vendor operations with the company's business objectives.</div><div></div><div>
The Vendor Performance Manager at Goosehead Insurance supports the full vendor management life cycle by coordinating daily vendor activities, maintaining accurate documentation, and ensuring compliance with company policies and industry regulations.<br>
<br>
This position is critical in guaranteeing that all external vendors consistently meet Goosehead's performance, cost, and quality standards. The Vendor Performance Manager collaborates closely with the VPM Senior Manager, as well as the Compliance, Legal, and Service teams to ensure contracts are effectively managed, performance metrics are accurately tracked, and potential vendor risks are proactively mitigated.<br>
<br>
This role plays a key part in driving operational efficiency, cost optimization, and strong vendor partnerships that uphold Goosehead&rsquo;s commitment to service excellence for clients and franchise partners.</div></div>

Vendor Performance Manager

Qcells

<div><p><b>Description</b>
</p><h3 class="jobSectionHeader"><b>POSITION DESCRIPTION</b></h3><p>
EnFin is seeking a Vendor SLA &amp; Performance manager to own operational performance oversight across key execution vendors, including milestone review, servicing, and billing partners. This role ensures vendor performance issues are surfaced early, objectively, and through measurable signals rather than reactive escalation. This role is accountable for visibility, accountability, and remediation, not vendor execution staffing or contract negotiation.</p><p>
This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager&rsquo;s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.</p><h3 class="jobSectionHeader"><b>
RESPONSIBILITIES</b></h3><ul><li>
Track SLA adherence by vendor and milestone</li><li>
Monitor vendor queues, backlog health, and turnaround times</li><li>
Analyze re-review volume and root causes</li><li>
Produce monthly vendor scorecards and executive summaries</li><li>
Own escalation tracking and remediation follow through</li><li>
Partner with QA Audits to identify vendor-driven defects</li><li>
Coordinate vendor feedback loops and quality improvement initiatives</li><li>
Provide early warning signals for emerging vendor risks</li></ul><h3 class="jobSectionHeader"><b>
REQUIRED QUALIFICATIONS</b></h3><ul><li>
Bachelor&rsquo;s degree in business, operations, or related fields.</li><li>
Minimum of 5+ years of experience in vendor management, service delivery, or operations analytics.</li><li>
Strong reporting and analytical skills,</li><li>
Experience managing outsourced or third-party operations.</li><li>
Ability to drive accountability through data and structured escalation.</li></ul><h3 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h3><ul><li>
Solar, servicing, or fintech experience preferred</li></ul><br>
Hanwha Q CELLS America Inc. (&ldquo;HQCA&rdquo;) is a Qcells company, one of the world&rsquo;s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.<div><div><div><br>
<b>
PHYSICAL, MENTAL &amp; ENVIRONMENTAL DEMANDS:</b><br>
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements <i>normally expected</i> to perform <i>regular</i> job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.</div></div><div><div><div><div><b><br>
Mobility</b></div></div><br>
<div><div><br>
Standing</div><div><br>
20% of time</div></div><br>
<div><div><br>
Sitting</div><div><br>
70% of time</div></div><br>
<div><div><br>
Walking</div><div><br>
10% of time</div></div><br>
<div><div><br>
<b>
Strength</b></div></div><br>
<div><div><br>
Pulling</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Pushing</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Carrying</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Lifting</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
<b>
Dexterity</b> <b>(F = Frequently, O = Occasionally, N = Never)</b></div></div><br>
<div><div><br>
Typing</div><div><br>
F</div></div><br>
<div><div><br>
Handling</div><div><br>
F</div></div><br>
<div><div><br>
Reaching</div><div><br>
F</div></div></div><div><div><div><b><br>
Agility</b> <b>(F = Frequently, O = Occasionally, N = Never)</b></div></div><br>
<div><div><br>
Turning</div><div><br>
F</div></div><br>
<div><div><br>
Twisting</div><div><br>
F</div></div><br>
<div><div><br>
Bending</div><div><br>
O</div></div><br>
<div><div><br>
Crouching</div><div><br>
O</div></div><br>
<div><div><br>
Balancing</div><div><br>
N</div></div><br>
<div><div><br>
Climbing</div><div><br>
N</div></div><br>
<div><div><br>
Crawling</div><div><br>
N</div></div><br>
<div><div><br>
Kneeling</div><div><br>
N</div></div></div></div></div><div></div><p><br>
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job&rsquo;s minimum qualifications.</p>
<ul><li>This target salary range is for CA positions only and should not be interpreted as an offer of compensation.</li></ul>
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.</div>

Vendor SLA & Performance Manager

Naffco

<div><p><b>Job Summary:</b><br>
We are seeking an enthusiastic, target-driven professional to join our team as a Sales Account Manager, specializing in Fire Fighting Systems. This is an excellent opportunity for an ambitious individual with a strong sales background to drive business growth, develop client relationships, and deliver tailored fire protection solutions to a diverse range of clients. The successful candidate will play a pivotal role in expanding our market presence, supporting ongoing projects, and ensuring customer satisfaction in line with industry standards and regulatory requirements. This position is ideal for a results-oriented, organized, and collaborative individual with a passion for technical sales and safety solutions.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities &ndash; Sales Account Management, Fire Fighting Systems, and Client Acquisition</b></h2><ul><li><p>
Identify new business opportunities and generate sales leads for fire fighting systems across commercial, industrial, and residential markets.</p></li><li><p>
Develop and maintain strong relationships with key clients, consultants, contractors, and stakeholders to ensure long-term business and customer satisfaction.</p></li><li><p>
Prepare and deliver engaging presentations, proposals, and quotations tailored to client requirements and project specifications.</p></li><li><p>
Lead negotiations and close sales deals, always upholding company standards and compliance with applicable fire protection regulations.</p></li><li><p>
Coordinate with internal departments (engineering, project management, and aftersales) to deliver seamless service and technical support throughout the project lifecycle.</p></li><li><p>
Stay up to date with the latest trends, products, and standards in fire safety and fire fighting systems to offer relevant and compliant solutions to customers.</p></li><li><p>
Prepare accurate records of sales activities, client contacts, pipeline updates, and contract documentation using the company&rsquo;s CRM and reporting tools.</p></li></ul><h3 class="jobSectionHeader"><b>
Required Skills &ndash; B2B Sales, Account Management, and Fire Protection Solutions</b></h3><ul><li><p>
Proven experience in B2B sales or account management roles, preferably with exposure to fire fighting systems, fire protection equipment, or related technical solutions.</p></li><li><p>
Excellent communication, negotiation, and interpersonal skills with a strong ability to build rapport across diverse client groups.</p></li><li><p>
Solid technical understanding of fire protection systems, including sprinklers, fire alarms, extinguishers, hydrants, pumps, and suppression systems.</p></li><li><p>
Strong organisational skills with the ability to manage multiple projects, deadlines, and priorities efficiently.</p></li><li><p>
Proficiency in using CRM systems, MS Office Suite (Word, Excel, PowerPoint, Outlook), and digital communication tools.</p></li></ul><h4 class="jobSectionHeader"><b>
Qualifications &amp; Experience &ndash; Fire Fighting Systems, Sales, and Customer Relations</b></h4><ul><li><p>
Bachelor&rsquo;s degree in Engineering, Fire Protection, or a related field is preferred.</p></li><li><p>
Minimum of 5 years&rsquo; experience in sales or account management, ideally within the fire safety or building services industry.</p></li><li><p>
Valid driving license and willingness to travel to client sites as required.</p></li></ul></div><p></p>

Sales Account Manager (Fire Fighting Systems)

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