sales service manager

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Hub Division Controller, IAEN, IMEA
 
 
 
 
 Your Role And Responsibilities
 
 
 
 Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. You will be working as Local Sales &amp; Service Unit Manager, will be part of Process Automation Business Area for Energy Industries division based in Kuwait.
 
 
 The work model for the role is: onsite/hybrid
 
 
 This role is contributing to the PAEN in Kuwait.
 
 
 
 You will be mainly accountable for:
 
 
 
 <ul>
 <li>
 Creating new business opportunities from contract &amp; non-contract customers by existing and new service product introduction and product mapping within product lifecycle, inclusive of preventive or corrective maintenance contract and spare parts to end-users
 </li>
 <li>
 Service sales according to service maintenance program and other site service activities to meet or exceed sales target, selling product services to customers, focusing on volume, mix and profitability targets.
 </li>
 <li>
 Attending to end-users regularly for on-site installation and service requirement, coordinating with factory/HUB/Cluster for additional support as and when required.
 </li>
 <li>
 Maintaining good customer relationships and customer satisfaction and working with local and global side by using the sales tools to improve the processes
 </li>
 <li>
 Standardizing the offering for service products
 </li>
 <li>
 Re engagement with end user, focus and drive service business utilizing service portfolio levers. Reengagement within country EPC players.
 
 
 </li>
 </ul>
 
 
 Our team dynamics
 
 
 
 
 You will join a dynamic team, where you will be able to thrive, lead and drive transformational success.
 
 
 
 
 Qualifications For The Role
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in electrical/Electronics/Instrumentation engineering
 </li>
 <li>
 Minimum 5-10 years&rsquo; experience in Service Business and 5-10 years in Service Sales leadership position, along with good knowledge and understanding of service solutions applicable in energy industries.
 </li>
 <li>
 Good understanding of Energy Industries business.
 </li>
 <li>
 Customer focused with Experience from project delivered and knowledge of sales process.
 </li>
 <li>
 Strong customer focus, result-oriented, leadership, service mindset and ability to work across reporting lines and able to collaborate effectively with others across different areas or functions.
 </li>
 <li>
 Excellent communication skills in English and Arabic.
 
 
 </li>
 </ul>
 
 What's in it for you?
 
 
 
 We want you to bring your full self to work&mdash;your ideas, your energy, your ambition. You&rsquo;ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
 
 
 Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
 
 
 Run What Runs the World.
 
 
 #ABBCareers
 
 
 #RunwithABB
 
 
 #Runwhatrunstheworld
 
 
 
 
 More About Us
 
 
 ABB&rsquo;s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.
 
 
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Local Sales & Service Unit Manager

Carlcare Services Pvt Ltd

Hiring Alert! Area Service Manager (ASM) - After Sales Service DivisionA fastest-growing China Mobiles, Accessories, and Solar company is looking for a results-driven Area Service Manager (ASM) to lead the After Sales Service operations in Karachi (In charge of a specific operational area/zone within the city). If you have 2+ years of expertise managing mobile service centers and driving operational excellence, we want to hear from you!Key Job Responsibilities:As the ASM, you will be the driving force behind service quality and partner network growth, focusing on four core pillars:Partner Life Cycle Management:Drive Service Partner Identification and Outlet Establishment in line with market needs.Branch Empowerment: Conduct technical training on CRM system operations and service standards.Execute rigorous Branch Audits &amp; Compliance (image, accurate ticket entry).Manage branch closure &amp; transition (material settlement, ticket closure).Service Performance &amp; Logistics:Manage daily service delivery and prioritize customer complaint resolution, coordinating resources to close overdue pending tickets.Oversee Spare Parts Management: Monitor material credit limits and ensure branches make timely payments.Conduct regular Inventory Counts at ASC network points to ensure system/physical consistency.Verify the return of old parts, urging branches to comply within 14 days.Technical Capability &amp; Business Growth:Enhance technical skills by synchronizing new product information and providing repair skills training to ASC engineers.Manage Sales Agent &amp; Customer Relationships; promote and communicate crucial service policies (e.g., DOA, DAP replacement, EOS/EOL).Develop External Service Business by expanding traditional Out-of-Warranty services and establishing Collection Point (CP) partnerships.Mandatory Job Requirements:Education: Bachelor&rsquo;s degree or higher. Proficiency in English is a working language.Experience: Minimum 2 years in managing after-sales service centers (Mobile/Accessories Industry Preferred).Market Insight: Strong understanding of the mobile after-sales industry, local market channels, and the competitive landscape within the assigned area.Operational Skills: Proven ability to manage multiple service outlets (directly &amp; indirectly) and implement effective service solutions for operational issues.Compensation &amp; Benefits:Salary: Market CompetitiveReady to lead the service sector for a fast-growing brand? Apply or refer a qualified candidate today!#Hiring #KarachiJobs #AreaServiceManager #ASM #AfterSalesService #MobileIndustry #Telecom #KarachiJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Area Service Manager (ASM) - After Sales Service Division

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Country Marketing &amp; Sales Manager, ELSE<div> 
The work model for the role is: {onsite} 
 
Working within the EMEA Region, Electrification, Services, the Account Manager develops, implements and updates the account strategy for EMEA Region in Adana province from the customer&rsquo;s perspective. In this role, you will coordinate sales activities, creating added value for the customer and ABB, with a clear focus on increasing market share, profitability and customer satisfaction.
Your role and responsibilities
<ul><li>Analyze customer business needs and identify opportunities for ABB&rsquo;s service solutions.</li><li>
Develop and execute sales strategies to achieve defined targets in the assigned market.</li><li>
Utilize installed base data to generate and pursue new service sales opportunities.</li><li>
Promote the full service portfolio, including upgrades and value-added solutions.</li><li>
Build and maintain strong, long-term customer relationships.</li><li>
Monitor market trends and competitor activities to inform sales actions.</li><li>
Represent ABB at marketing events and ensure effective communication of service offerings.</li><li>
Ensure customer satisfaction by delivering reliable, safe, and cost-effective solutions.</li></ul></div><div> 

Qualifications for the role
</div><div><ul><li>University degree in Electrical Engineering,</li><li>
At least 8 years of experience in field service and/or service sales in relevant markets,</li><li>
Good knowledge in medium &amp; low voltage products, systems, solutions and related operation, maintenance,</li><li>
Excellent command of written &amp; spoken Turkish &amp; English,</li><li>
Action oriented, communicate effectively, customer and market orientation, innovative, problem solving, team work oriented.</li><li>
Proficiency in MS Word, Excel and strong negotiation and presentation skills</li><li>
Having a valid driving license &amp; no obstacle for traveling.</li></ul></div>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Service Account Manager

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Country Marketing &amp; Sales Manager, ELSE<div> 
Your role and responsibilities
 
 
In this role, you will coordinate sales activities, creating added value for the customer and ABB, with a clear focus on increasing market share, profitability and customer satisfaction. 
 
The work model for the role is: {onsite}
 
 
You will be mainly accountable for:</div><div><ul><li>
Analyze customer business needs and identify opportunities for ABB&rsquo;s service solutions.</li><li>
Develop and execute sales strategies to achieve defined targets in the assigned market.</li><li>
Utilize installed base data to generate and pursue new service sales opportunities.</li><li>
Promote the full service portfolio, including upgrades and value-added solutions.</li><li>
Build and maintain strong, long-term customer relationships.</li><li>
Monitor market trends and competitor activities to inform sales actions.</li><li>
Represent ABB at marketing events and ensure effective communication of service offerings.</li><li>
Ensure customer satisfaction by delivering reliable, safe, and cost-effective solutions.</li></ul></div><div> 

Qualifications for the role<ul><li>
University degree in Electrical Engineering,</li><li>
At least 8 years of experience in field service and/or service sales in relevant markets,</li><li>
Good knowledge in medium &amp; low voltage products, systems, solutions and related operation, maintenance,</li><li>
Excellent command of written &amp; spoken Turkish &amp; English,</li><li>
Action oriented, communicate effectively, customer and market orientation, innovative, problem solving, team work oriented.</li><li>
Proficiency in MS Word, Excel and strong negotiation and presentation skills</li><li>
Having a valid driving license &amp; no obstacle for traveling.</li></ul></div>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

BlackNut Agrifood Machinery Pvt. Ltd

Job Title: Dispatch and Service InchargeDepartment: Operations &amp; After-Sales Service Location: Ambala, Haryana Company: Blacknut Agrifood Machinery Pvt. Ltd. Reporting To: Operations Head / DirectorAbout BlacknutBlacknut Agrifood Machinery Pvt. Ltd. is India&rsquo;s leading company in the Food Processing Machinery Manufacturing. Study more about company on www.blacknut.co.inPosition OverviewThe Dispatch and Service Incharge will be responsible for managing all dispatch operations, logistics, and customer service coordination. The role ensures timely and accurate delivery of machines and efficient handling of customer complaints, installations, and after-sales services across India.Key ResponsibilitiesDispatch Operations<ul><li>Plan, coordinate, and execute daily dispatch schedules.</li><li>Supervise packaging, labeling, loading, and transport documentation.</li><li>Coordinate with production and stores teams to ensure material readiness.</li><li>Maintain dispatch records, invoices, and transport documentation.</li><li>Liaise with transporters to ensure safe and cost-effective deliveries.</li></ul>Service &amp; After-Sales<ul><li>Appoint and schedule service engineers for customer complaints and site visits.</li><li>Manage and organize all requirements related to customer needs during service or installation.</li><li>Maintain detailed records of customer complaints, service engineer schedules, and service status.</li><li>Track and manage service engineer expenses and travel plans.</li><li>Coordinate installation, commissioning, and maintenance activities at client sites.</li><li>Maintain records of spare parts, warranty claims, and AMC schedules.</li><li>Ensure customer satisfaction through prompt communication, issue resolution, and feedback collection.</li><li>Act as a bridge between customers, technical, and R&amp;D teams for service-related issues.</li></ul>Administration &amp; Reporting<ul><li>Maintain stock registers for dispatched and returned goods.</li><li>Prepare daily and weekly dispatch and service performance reports.</li><li>Support internal audits and compliance related to logistics and service.</li><li>Coordinate warranty and service documentation with relevant departments.</li></ul>Qualifications &amp; Experience<ul><li>Diploma/B.Tech in Mechanical or Electrical Engineering preferred.</li><li>3&ndash;7 years of experience in dispatch, logistics, or service coordination (preferably in machinery manufacturing).</li><li>Knowledge of packing standards, transport documentation, and ERP/inventory systems.</li><li>Excellent communication and customer-handling skills.</li><li>Strong problem-solving attitude and leadership in managing field teams.</li></ul>Key Skills<ul><li>Dispatch &amp; Logistics Management</li><li>Service Scheduling &amp; Coordination</li><li>Customer Relationship Management</li><li>Inventory Control &amp; Documentation</li><li>Expense Tracking</li><li>Team Leadership</li></ul>CompensationAs per experience and company standards.Growth OpportunityThis role offers exposure to complete machinery operations &mdash; from dispatch to commissioning and after-sales &mdash; with growth potential into Service Manager or Operations Head roles within Blacknut&rsquo;s expanding ecosystem.Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Dispatch and Service Manager

Bupa

<div>
 
 Job Description
 
 
 
 
 Sales Delivery Service Team Manager
 
 
 
 
 Location:
 
 Cairo
 
 
 
 Job Type:
 
 Full-time
 
 
 
 Department:
 
 Sales
 
 
 
 Purpose Of The Role
 
 
 
 The Service Team Manager (STM) leads and engages a team of Business Support Hub Advisors and Sales Delivery Advisors Onboarding to deliver service excellence, meet productivity targets, and ensure compliance with company and regulatory standards. This role drives operational performance, optimizes team capacity and capability, and supports continuous improvement initiatives in collaboration with other functions. The STM also plays a key role in fostering employee engagement and supporting the Customer Service Manager (CSM) in creating a compliant, customer-focused environment.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Leadership &amp; People Performance
 
 
 
 Lead, coach, and develop a team of front-line employees to achieve performance and quality targets.
 
 
 Manage effectively in a hybrid working environment.
 
 
 Role model Bupa values and foster a high-engagement culture.
 
 
 Conduct regular coaching and development sessions, including formal personal development plans.
 
 
 Monitor competency levels and address performance or compliance issues swiftly.
 
 
 Deliver consistent communication through 1:1s, team meetings, and updates.
 
 
 
 Compliance &amp; Performance Metrics
 
 
 
 Deliver team plans aligned with service KPIs and business objectives.
 
 
 Maintain a robust control environment to ensure FCA regulatory compliance.
 
 
 Monitor performance metrics, analyze trends, and take proactive improvement actions.
 
 
 Own risk, incident, and compliance management for the team.
 
 
 
 Customer Experience &amp; Business Improvement
 
 
 
 Support and embed business initiatives that improve service efficiency and customer experience.
 
 
 Lead operational impact assessments for improvement projects and ensure sustainable change.
 
 
 Identify and implement opportunities for innovation and cost-effective service delivery.
 
 
 Benchmark against external best practices to enhance team performance.
 
 
 
 Internal &amp; External Relationships
 
 
 
 Liaise with stakeholders to ensure resource availability and operational delivery.
 
 
 Manage escalated customer queries and complaints, including those from brokers and corporate clients.
 
 
 Support management colleagues in delivering excellent customer and supplier experiences.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 Strong written and verbal English communication skills.
 
 
 Experience managing front-line employees in a customer-focused or regulated environment.
 
 
 
 Contact Center/service Experience Preferred.
 
 
 
 Excellent interpersonal and communication skills.
 
 
 Ability to manage competing priorities and difficult conversations.
 
 
 Commercial mindset and proactive attitude.
 
 
 Strong stakeholder management and influencing skills.
 
 
 Resilience and adaptability in a fast-paced environment.
 
 
 Initiative and sound decision-making within agreed parameters.
 
 
 Thorough internal product knowledge.
 
 
 Strong planning and time management skills.
 
 
 
 Why Bupa?
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world.
 
 
 We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;. We champion diversity and understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Sales Delivery Service Team Manager

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