sales service manager

<div><div>WHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at ALO&mdash;it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</div>
OVERVIEW

The Sales &amp; Service Manager is a critical member of the store leadership team accountable for bringing ALO's business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO's guiding principles. This role's north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Sales &amp; Service Leader
<ul>
<li>Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps</li>
<li>Oversee the Sales &amp; Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching</li>
<li>Continue to build the client relationship daily with our customers</li>
<li>Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed</li>
<li>Partner with the General Manager to build the Sales &amp; Service strategy for the store and execute implementation with the Sales &amp; Service team</li>
</ul>
Business Leader
<ul>
<li>Represent the business in meetings and on conference calls, in partnership with General Manager</li>
<li>Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)</li>
<li>Future planning workflow business needs to protect optimal performance</li>
</ul>
People Leader
<ul>
<li>Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do</li>
<li>Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team</li>
<li>Establish internal &amp; external pipeline through succession planning and recruitment strategy</li>
<li>Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager</li>
</ul>
Business Partner
<ul>
<li>Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency</li>
<li>Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support all-level organizational goals</li>
<li>Demonstrate an ability to navigate the organization with a balance of business need and brand culture</li>
</ul>
Sales &amp; Service Leadership Qualifications
<ul>
<li>3-5 years of retail or related industry leadership experience</li>
<li>Working knowledge of MS Office (Word, Excel and Outlook)</li>
<li>Extraordinary interpersonal and communication skills, both verbal and written</li>
<li>Agile with the ability to handle multiple tasks in a changing environment</li>
<li>Independent work ethic, time management skills, and personal accountability</li>
<li>Requires constant movement in and around all areas of the store</li>
<li>Aligns with and embodies ALO's Guiding Principles</li>
<li>Ability to lift, push, carry or otherwise move up to 50 pounds</li>
<li>Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder</li>
<li>Ability to stand and move for an entire shift</li>
</ul>
Sales &amp; Service Manager Schedule

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January)

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS 
<ul>
<li>Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors</li>
<li>Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)</li>
<li>401K with company matching (Full-Time Employees)</li>
<li>Monthly Store Incentives</li>
<li>Clothing Allowance</li>
<li>Free yoga classes at any of our Sanctuaries (select cities)</li>
</ul>
The Company's Sales &amp; Service Manager base pay ranges from $32.00 - $38.00/ hr. Please also note, Sales &amp; Service Managers are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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Sales & Service Manager - Manhattan Village

Carlcare Services Pvt Ltd

Join a rapidly growing leader in Mobile, Accessories, and Solar! Now expanding its horizons to Air Conditioners. We are seeking a high-potential, results-driven After-Sales Service Manager for our Air Conditioner division based in Lahore.Lead the future of home appliance service in Pakistan , build networks, drive teams, and own the customer experience.Location: Lahore, Pakistan (Field + Office)Type: Full-timeExperience: 2+ Years in After-Sales / Home Appliance ManagementEducation: Bachelor's in Engineering, Supply Chain, or related fieldLanguage: English (working proficiency)Salary &amp; Perks: Market CompetitiveWHY THIS ROLE MATTERSYou will be the driving force behind an end-to-end after-sales service ecosystem for air conditioners across Pakistan. From picking store locations to resolving escalated customer issues, this role offers full ownership of a growing operation.WHAT YOU'LL DO<ul><li>Build and expand service networks in target communities , from site selection to launch.</li><li>Negotiate lease agreements with property managers to keep costs within budget.</li><li>Oversee the design and setup of Mini Counters and community service outlets per brand standards.</li><li>Own the full on-site service cycle: planning, staffing, pricing strategy, and customer satisfaction.</li><li>Manage daily operations of the after-sales team (maintenance &amp; cleaning staff) including hiring, training, KPIs, and incentives.</li><li>Develop and continuously improve Standard Operating Procedures (SOPs) for all service functions.</li><li>Analyze service data , customer feedback, fault trends, resolution time , and report to leadership.</li><li>Research competitor strategies and create differentiated service offerings.</li><li>Grow new revenue streams such as AC maintenance packages, deep-cleaning bundles, and value-added services.</li><li>Handle major complaints and personally follow up on VIP/key customer cases.</li></ul>WHAT WE'RE LOOKING FOR<ul><li>2+ years in after-sales management in home appliances or consumer electronics.</li><li>Proven ability to lead cross-functional teams and manage multiple priorities.</li><li>Strong knowledge of the Pakistan AC market and local customer behavior.</li><li>Excellent communication, negotiation, and reporting skills.</li><li>Proficient in MS Office and project management tools (PMP certification is a plus).</li></ul>Work Location: In person

After-Sales Service Manager (AC Division)

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Interactive Outsourcing Solutions

Sales Manager &ndash; IT Solutions &amp; Call Center ProjectsAbout the RoleWe are looking for an experienced Sales Manager to drive new business for our IT/software development services and call-center/BPO projects. The ideal candidate is a strong deal-closer who can generate leads, build relationships, negotiate confidently, and secure high-value contracts from global clients.Key Responsibilities:Business Development &amp; Lead Generation<ul><li>Identify and pursue new clients for software development, IT services, and call-center campaigns.</li><li>Generate leads through outreach, networking, partnerships, and digital channels.</li><li>Build and manage a strong sales pipeline for international markets.</li></ul>Sales &amp; Deal Closing<ul><li>Conduct client meetings, presentations, and product/service demonstrations.</li><li>Prepare proposals, RFP responses, pricing sheets, and negotiation strategies.</li><li>Close deals and achieve monthly/quarterly revenue targets.</li></ul>Market Expansion<ul><li>Explore opportunities across US, UK, Canada, Australia, Middle East, and other relevant regions.</li><li>Develop long-term partnerships with agencies, enterprises, and outsourcing buyer.</li></ul>Client Relationship Management<ul><li>Maintain strong communication with clients to understand their needs.</li><li>Upsell and cross-sell company solutions to increase revenue.</li><li>Provide smooth handover to operations/technical teams post-signing.</li></ul>Reporting &amp; Collaboration<ul><li>Maintain CRM records, sales reports, and forecasting.</li><li>Work closely with IT, operations, and leadership teams to deliver tailored solutions.</li><li>Share market insights to help improve service offerings.</li></ul>Required Skills &amp; Qualifications<ul><li>3&ndash;5+ years of experience in Sales / Business Development in IT, Software Services, or BPO/Call Center industry.</li><li>Proven track record of closing medium to large deals.</li><li>Strong understanding of outsourcing, software development cycles, and call-center processes.</li><li>Excellent negotiation, communication, and presentation skills.</li><li>Ability to manage international clients and long sales cycles.</li><li>Self-driven with a results-focused mindset.</li></ul>Preferred Qualifications<ul><li>Experience with lead generating platforms (Upwork, Bark, LinkedIn, Facebook, etc)</li><li>Existing client network in IT or BPO markets.</li><li>Prior experience selling to US/UK/Canada clients.</li></ul>Compensation<ul><li>Competitive Salary + High Commissions + Performance Incentives</li></ul>Why Join Us?<ul><li>Opportunity to lead sales strategy and expand into global markets.</li><li>Fast-growth environment with full support from leadership.</li><li>Clear path to senior roles like Senior Sales Manager or Head of Business Development.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Which platforms do you use for generating sales and closing deals?</li><li>Are you willing to work in night shift 8pm to 5am?</li><li>where are you located area name?</li><li>can you easily commute to North Nazimabad?</li><li>Your current or last salary?</li></ul>Work Location: In person

Sales Manager – IT Solutions & Call Center Projects

Hummingbird Wholesale

<div>Job title: Customer Service Manager 
Department: Customer Service, Sales and Marketing 
Reports to: Director of Sales &amp; Marketing 
Status: Exempt, Full Time, 40+ hours per week 
Competitive Wage, Great Benefits! 
About us: 
Hummingbird Wholesale is a small, family and employee-owned &amp; operated company distributing organic food throughout the Pacific Northwest and into Northern California. We are a team of highly engaged and extraordinarily productive people who are inspired to work hard, have fun, and give our very best at all times. We are motivated by our mission, vision, and values. We work effectively &amp; efficiently, and enjoy connecting with each other through our daily work. 

Our Mission, Core Values, and Culture: 
We endeavor to serve people and the planet by providing the highest quality, most nutritious foods, grown as locally and sustainably as possible to nourish the body, mind, and soul. We practice principles of ecological &amp; social justice in our business operations, and strive for minimum packaging and waste. We value long-term relationships with farmers, vendors, coworkers, and customers. 
Do you want to work at an Employee-Owned Company who is rated one of the 100 Best Green Workplaces in Oregon?

In January 2023, Hummingbird owners Charlie and Julie Tilt made a bold move by transitioning their ownership of the company to an Employee Owned Purpose Trust, securing and guiding the mission and values of the business into perpetuity. The Purpose Trust was established to serve as a co-creator of life-enhancing, inclusive, and healthy food systems for our regional and global community. We invite you to join us as we work together to transform the world toward a sustainable food production system that supports the health of the people who depend on it, as well as the earth&rsquo;s precious ecosystems. 
Can work be fun? 
We think so! Creating a positive, safe, and healthy work environment is central to our mission and values. From our weekly, all-company huddles where we share what's going on in each department and our quarterly profit-sharing program, to unique benefits like our coworker annual self-care stipend, we walk our talk. 


Compensation Benefits + Perks: 
We offer competitive wages and generous benefits and perks, including health insurance with an HSA option, paid vacation, paid holidays, paid sick leave, paid volunteer time, 401(k), profit sharing, self-care funds, wholesale pricing on Hummingbird products and with a curated list of local vendors, and more! 
Job Summary:

The Customer Service Manager (CSM) oversees and is responsible for the development and training of the Customer Service team members. The Customer Service Manager creates and reinforces an environment of collaboration and clear communication with the various departments within the company to provide customers with the best experience when working with Hummingbird. The Customer Service Manager is responsible for the execution of the Company Sales Strategy to ensure the successful accomplishment of annual sales and service goals and for providing extraordinary service while striving to fulfill the Company&rsquo;s mission and values. 
Essential Functions
<ul>
<li>Ability to give consistent, fair and excellent customer service, understanding that every relationship counts and leading by example. Build mutually rewarding, long term relationships with Coworkers, customers, vendors, and community.</li>
<li>Performs and trains staff on all essential functions of the Customer Service Representative (CSR) position Levels I, II, and III.</li>
<li>Ensure members of the CS team are well trained and demonstrating excellence at all essential functions of a CSR at the appropriate level; this includes training and mentorship for sales strategy execution for business development, KPI planning and implementation, and customer relationship management.</li>
<li>Responsible for communicating and promoting quarterly scheduled promotions, and developing plans for customer adoption of promos. May include the creation of customer specific product promos that may not be included in regular scheduled promos, as required or appropriate for specific customers and customer types.</li>
<li>Support the professional development of CS team by creating annual performance reviews and development plans with a set of appropriate goals by individual. Offer opportunities to advance skill sets and further education.</li>
<li>Assign CS representatives at the appropriate level to current and prospective customers. 
Use informational programs such as the Comparative Sales tool, File Maker, and Fishbowl to support sales success.</li>
<li>Collaborates with the Director of Sales and Marketing (DSM) on annual planning including strategy, budgeting, and visioning.</li>
<li>Ensures the maintenance of department forms, customer facing documents and systems.</li>
<li>Generates sales reports and tracks progress toward company goals (KPI&rsquo;s) and reports findings to the DSM.</li>
<li>Review and analyze sales performance data for customer and product performance and sales programs, and compares to goals and plans to develop effective sales strategies in response. 
Creates incentivized sales opportunities for new item launches and customer focused sales events through the use of mini games and other incentive programs.</li>
<li>Identify opportunities for improvement in company systems and work toward continuous improvement.</li>
<li>Support HW Curbside customer and the successful achievement of annual sales goals.</li>
<li>Support clear solution-oriented communication and systems between the CS department and other Hummingbird departments.</li>
<li>Prepare quarterly CS report showing the results of quarterly goal accomplishment and strategy for further development.</li>
<li>Plan, prepare and present department meetings and trainings to further develop team members and ensure CS team attends mandatory annual HR and Safety trainings.</li>
<li>Develop and manage the annual Customer Service budget.</li>
<li>Use all company systems in compliance with established policies and procedures including workplace safety and food safety policies and procedures.</li>
<li>Ensure team members follow established policies and procedures.</li>
<li>Develop and manage the annual budget.</li>
<li>Participate and contribute to strong safety culture by working safe and supporting safety with Coworkers.</li>
<li>Help generate healthy company profits consistent with our mission and principles.</li>
<li>Uphold the highest standard of food safety by following all policies and procedures in the Food Safety Plan applicable to the job title.</li>
<li>Communicate in-person, via phone, and over email in a friendly and professional manner.</li>
<li>Participate in department meetings and trainings as needed and/or scheduled.</li>
<li>Complete company-sponsored training in Lean and Kaizen culture, use Lean and Kaizen principles in collaboration with Coworkers to reduce waste, improve customer outcomes, and support company goals and objectives.</li>
<li>Comply with all applicable company, governmental, and regulatory agency policies and guidelines.</li>
<li>Give great customer service, understanding that every relationship counts. Build mutually rewarding, long term relationships with Coworkers, customers, vendors, and community.</li>
<li>Help drive our sustainability practices through participation in and help improving company sustainability initiatives and programs. Complete company-sponsored training and participate in Hummingbird&rsquo;s waste-stream reduction program, minimizing waste and properly sorting waste-stream items into designated receptacles.</li>
<li>Arrive to work each day ready to participate in helping others do their best. Be committed to having fun. 
Be enthusiastic and active in growing and improving personally and professionally.</li>
<li>Exhibit respectful behavior.</li>
<li>Have excellent attendance and punctuality.</li></ul> 


Additional Functions 
Complete special projects and other duties as needed. 

Job Requirements and Qualifications 
Education: Minimum 2 years of college or equivalent experience that would build the skills listed below. 
Training Requirements (licenses, programs, or certificates): None required, though any relating to items listed under Skill Requirements or Experience is helpful. 

Skill Requirements:
<ul>
<li>Ability to lead and inspire a diverse group of people.</li>
<li>Strong understanding of customer service and sales best practices.</li>
<li>Excellent phone manner.</li>
<li>Effective oral and written communication skills.</li>
<li>Strong computer literacy, including ability to generate reports and derive insights from raw data in Excel and database sources.</li>
<li>Skilled at using Microsoft Office&mdash;Excel and Word&mdash;and familiar with using CRM and inventory management systems.</li>
<li>Excellent math, logic and problem solving/ analysis skills.</li>
<li>Detail oriented, well organized.</li>
<li>Effective oral and written communication skills, good interpersonal communication skills.</li>
<li>Ability to work well individually and with others.</li>
<li>Proficient computer skills.</li></ul> 


Experience:
<ul>
<li>Supervisory/ Management position &ndash; minimum of 1 year required.</li>
<li>Customer Service and Sales &ndash; 2 years minimum previous experience in a position that interfaces directly with customers on a regular basis is required.</li>
<li>Experience with the following programs is required: Microsoft Office, Email.</li>
<li>Experience with the following programs is preferred: QuickBooks, Filemaker, Fishbowl.</li>
<li>Natural Foods &ndash; minimum of 2 years required.</li></ul> 


Physical, Mental and Visual Requirements:
<ul>
<li>While Hummingbird Wholesale strives to create opportunities for desk workers to have regular tasks which get them up and moving around, the Customer Service Manager spends the majority of their time in a stationary position at a desk. The Coworker must be able to operate a computer for many hours a day.</li>
<li>In support of some essential job functions, the position requires the Customer Service Manager to work in commercial food production and warehouse environments. While in these environments, the Coworker must be able to safely comply with all company and regulatory rules and guidelines.</li>
<li>The position requires frequent and repeated exposure to major food allergens, including but not limited to, wheat, tree nuts, dairy, and soybeans.</li>
<li>Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this Customer Service Manager position.</li></ul> 


Other Information:

Special Information (travel required, workplace environment, etc.):
<ul>
<li>The Customer Service Manager may work in a shared space with frequent interruptions.</li>
<li>Travel to visit potential or current vendors, customers, or attend trade shows, educational conferences, or industry events will be necessary throughout the year.</li></ul> 


Conclusion 
This job description is intended to convey information essential to understanding the scope of the Customer Service Manager&rsquo;s position but is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position.</div>

Customer Service Manager

AL AMRI SHIPPING AND LOGISTICS SPC

ASL Express is looking for a dynamic and target-driven Sales Manager to lead our business development efforts in the courier and express sector. The ideal candidate will be responsible for driving revenue growth, building strong client relationships, and expanding our market presence.Key Responsibilities:<ul><li>Develop and execute sales strategies to achieve company targets</li><li>Identify and acquire new clients in the courier and logistics sector</li><li>Maintain and grow relationships with existing customers</li><li>Lead, motivate, and manage the sales team</li><li>Monitor market trends and competitor activities</li><li>Prepare sales reports, forecasts, and performance analysis</li><li>Collaborate with operations to ensure excellent service delivery</li></ul>Requirements:<ul><li>Minimum 5 years of experience in courier and express companies</li><li>Proven track record in sales and business development</li><li>Strong leadership and negotiation skills</li><li>Excellent communication and presentation abilities</li><li>Ability to meet and exceed sales targets</li></ul>Preferred Qualifications:<ul><li>Existing network in logistics, e-commerce, or corporate sectors</li><li>Experience in B2B sales</li></ul>Benefits:<ul><li>Competitive salary + commission structure</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>How to Apply: Interested candidates can apply through Indeed or send their CV to:Email Address: info@aslexpres.com Phone Number : +968 9219 7415Job Type: Full-timeWork Location: In person

Sales Manager – Courier & Express Services

Digital HR Consultancy

Job SummaryWe are seeking an experienced and results-driven Service Manager to lead and oversee service operations in Jeddah. The ideal candidate will be responsible for ensuring high-quality service delivery, managing technical teams, improving customer satisfaction, and driving operational efficiency.Key Responsibilities<ul><li>Manage day-to-day service operations, including maintenance, repairs, and customer support</li><li>Lead, train, and supervise service technicians and support staff</li><li>Ensure timely resolution of service requests and technical issues</li><li>Develop and implement service strategies to improve performance and efficiency</li><li>Monitor KPIs such as response time, resolution time, and customer satisfaction</li><li>Maintain strong relationships with clients and handle escalations professionally</li><li>Coordinate with sales and operations teams to align service delivery with business goals</li><li>Ensure compliance with company policies, safety standards, and local regulations</li><li>Manage service budgets, costs, and inventory of spare parts</li><li>Prepare reports on service performance and continuous improvement initiatives</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Engineering, Business Administration, or related field</li><li>5&ndash;8 years of experience in service management or after-sales support</li><li>Strong leadership and team management skills</li><li>Excellent problem-solving and decision-making abilities</li><li>Experience with CRM systems and service management tools</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Knowledge of local market and service standards in Saudi Arabia</li></ul>Preferred Qualifications<ul><li>Experience in industrial equipment, automation, logistics, or technical service industries</li><li>Familiarity with SLA management and KPI tracking</li><li>Customer-centric mindset with a focus on service excellence</li></ul>Key Skills<ul><li>Leadership &amp; Team Management</li><li>Customer Relationship Management</li><li>Technical Troubleshooting</li><li>Operations Management</li><li>Performance Monitoring &amp; Reporting</li><li>Time &amp; Resource Management</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Your Age?</li><li>Your Current Location?</li><li>Your Current Salary?</li><li>Your Expected Salary?</li></ul>Experience:<ul><li>relevant: 4 years (Preferred)</li></ul>Work Location: In person

Service Manager

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