sales service manager

NÓRA

<div>
 
 
 Start date: Immediately
 
 
 
 
 Location:
 
 Dubai Design District (D3) / Dubai (On-site)
 
 
 
 
 
 
 About N&Oacute;RA
 
 
 
 N&Oacute;RA is a Dubai-based womenswear label designing elevated, modest pieces crafted from high-quality natural fibers. The brand is stocked on leading luxury platforms including Ounass and Galeries Lafayette. You can learn more at noralabel.com and follow us on socials @nora.label.
 
 
 
 
 
 We&rsquo;re hiring an in-person Sales &amp; Customer Service Manager to lead the showroom client experience, drive sales, and coordinate smooth service across appointments, digital channels, and returns.
 
 
 Key Responsibilities
 <ul>
 <li>
 Host and manage in-person showroom appointments end-to-end
 </li>
 <li>
 Provide styling + fit guidance, know product measurements, and upsell/cross-sell confidently
 </li>
 <li>
 Manage client support in person and across digital channels (email/WhatsApp/DMs as applicable)
 </li>
 <li>
 Process returns/exchanges and maintain a return reasons tracker by product/SKU
 </li>
 <li>
 Liaise with Fulfilment, Operations, and Accounting to align on dispatches, exchanges, payments/refunds, and urgent requests
 </li>
 <li>
 Prepare weekly and monthly trade reports
 </li>
 </ul>
 
 
 
 What You Can Bring
 <ul>
 <li>
 3-5+ years of sales experience in luxury fashion sales/clienteling (showroom/boutique environment)
 </li>
 <li>
 Arabic is a must (English required)
 </li>
 <li>
 Strong product knowledge and ability to match recommendations to client needs (stylist mindset)
 </li>
 <li>
 Confident working towards sales targets and KPIs
 </li>
 <li>
 Warm, polished, service-first approach with strong discretion
 </li>
 <li>
 Highly organized, proactive, and calm under pressure
 </li>
 <li>
 Proactive follow-ups and strong attention to detail
 </li>
 <li>
 Computer literacy (trackers/reporting; Shopify/POS experience is a plus)
 </li>
 <li>
 Detail-oriented problem solver with a strong sense of urgency
 
 </li>
 </ul>
 What We Offer
 <ul>
 <li>
 Competitive salary + commission (% of sales generated)
 </li>
 <li>
 Opportunity to grow into Head of Client Experience as we scale
 </li>
 <li>
 Visa sponsorship
 </li>
 <li>
 Medical insurance
 </li>
 <li>
 Clothing allowance + employee discount
 </li>
 </ul>
 
 
 
 
 
 To apply:
 
 Please send your
 
 CV + cover letter
 
 to
 
 info@noralabel.com
 
 with the subject line:
 
 APPLICATION FOR A SALES &amp; CS MANAGER
 
 
</div>

Sales & Customer Service Manager (Luxury Fashion) - Dubai (Full-time)

Elevate Building Solutions LLP (Articlad)

Job Title: Telesales &amp; Customer Support ManagerDepartment: Sales &amp; Customer Experience Reporting To: Sales Head / Operations Head Location: Lower Parel Experience: 1-2 YearsJob SummaryWe are looking for a proactive and result-oriented Telesales &amp; Customer Support Manager to lead our inside sales and customer support teams. The role involves driving revenue through telesales, ensuring exceptional customer experience, managing team performance, and maintaining service quality standards.Key ResponsibilitiesTelesales Management<ul><li>Lead, train, and manage the telesales team to achieve monthly and quarterly sales targets</li><li>Monitor call quality, conversions, follow-ups, and lead closures</li><li>Develop scripts, pitch strategies, and objection-handling techniques</li><li>Coordinate with field sales and marketing teams for lead management</li><li>Track performance metrics (calls, conversions, revenue, follow-ups)</li></ul>Customer Support Management<ul><li>Oversee customer support operations to ensure timely and effective issue resolution</li><li>Handle escalations and critical customer complaints professionally</li><li>Ensure high customer satisfaction, retention, and repeat business</li><li>Maintain SOPs, response timelines, and service quality benchmarks</li><li>Coordinate with internal teams (accounts, logistics, operations) for closure</li></ul>Team &amp; Process Management<ul><li>Recruit, onboard, train, and coach team members</li><li>Conduct regular performance reviews and feedback sessions</li><li>Prepare daily, weekly, and monthly MIS reports</li><li>Implement process improvements for efficiency and customer experience</li><li>Ensure CRM accuracy and data discipline</li></ul>Key Skills &amp; Competencies<ul><li>Strong leadership and team-handling skills</li><li>Excellent communication and negotiation abilities</li><li>Proven experience in telesales &amp; customer service operations</li><li>CRM handling (Zoho, Salesforce, or similar)</li><li>Analytical mindset with focus on KPIs and results</li><li>Problem-solving and escalation management skills</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>Experience in B2B/B2C sales or service industry</li><li>Exposure to call center or inside sales environment</li><li>Experience in training and performance management</li></ul>What We Offer<ul><li>Competitive salary + performance incentives</li><li>Growth opportunities in sales leadership</li><li>Professional and collaborative work environment</li></ul>Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Customer Service Manager

<div>
 
 Jio is actively looking to hire candidates for the position
 
 Area service Incharge for
 
 Kanpur, Uttar Pradesh.
 
 
 
 
 
 
 Key requirements are
 
 
 <ol>
 <li>
 Graduation OR Diploma in Engineering stream.
 </li>
 <li>
 Experience of 6-10 years in After sales service.
 </li>
 </ol>
 
 
 
 
 
 Job Description
 
 
 
 1. Establish and maintain the upkeep of service centers,
 
 
 2. Liaison with store manager and sales team for service operations,
 
 
 3. Ensure customer satisfaction to avoid escalation of issues,
 
 
 4. Motivate and manage team of service center and care center personnel,
 
 
 5. Responsible and accountable for service deliverables,
 
 
 6. Mentor and counsel engineers whenever necessary,
 
 
 7. Control the flow of incoming calls for on-site support of services,
 
 
 8. Manage costs/expenses of service and care center within given guidelines,
 
 
 9. Ensure their is adequate amount of manpower to cater to all customer calls,
 
 
 10. Providing necessary skills/training to the team members based on needs and gaps,
 
 
 11. Ascertain care center personnel are working in sync to support walk-in customers,
 
 
 12. Encourage the team to enhance their performance levels by identifying gaps and needs
 
 
 
 
 
 
 
 Skill sets:
 
 
 <ol>
 <li>
 Relationship management
 </li>
 <li>
 Delegation skills
 </li>
 <li>
 Team management
 </li>
 <li>
 Diversity management
 </li>
 <li>
 Problem Solving skills
 </li>
 <li>
 Experience in area/zone for DTH Industry / Device Operations
 </li>
 <li>
 Geography knowledge
 </li>
 <li>
 Domain knowledge of DTH / Cable / Telecom/ Devices
 </li>
 <li>
 Understanding of business training requirements
 </li>
 </ol>
</div>

Area service Incharge

Vistar

<div>Job Description:
The Customer Service Manager position will perform the following duties: 
<ul><li>
Manages a staff of Customer Service Representatives in a positive, professional manner</li><li>
Designs the organization for optimal customer service and promote excellence by providing superior service to each customer</li><li>
Develops and implements customer service strategies to attain budgeted sales dollars</li><li>
Prepares budget and controls expenses</li><li>
Determines service requirements and standards</li><li>
Resolve escalated problems as needed</li><li>
Ensure accurate and prompt order and credit processing</li></ul>
Qualifications:
High School Diploma or Equivalent 
 
Management experience with direct reports 
 
Customer Service / Inside Sales Experience
Company description 
Vistar customers are everywhere people work, play, and shop. Vistar is America&rsquo;s leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what&rsquo;s right, and giving back to the communities they serve. 
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the &quot;Company&quot;) provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the &quot;EEO is the Law&quot; poster and supplement; and (3) the Pay Transparency Policy Statement.</div>

FIVE STAR BEAUTY

Overview We are seeking a dynamic and experienced Customer Service Sales Manager to lead our client support and sales initiatives. The ideal candidate will possess strong communication skills, be multilingual (including bilingual abilities), and have a proven track record in sales, customer support, and call center operations. This role offers an exciting opportunity to manage client relationships, drive sales growth, and enhance customer satisfaction through effective team leadership and strategic engagement.Duties<ul><li>Lead and oversee the customer service and sales team to ensure exceptional client support and achievement of sales targets</li><li>Manage outbound calling campaigns to generate new leads and maintain existing client relationships</li><li>Provide high-quality customer support via phone, email, and chat, ensuring positive client experiences</li><li>Conduct data entry and maintain accurate records of customer interactions, sales activities, and client information using Microsoft Office tools</li><li>Handle cash transactions accurately when necessary, including processing payments and balancing registers</li><li>Develop and implement strategies to improve call center performance, including call etiquette, communication techniques, and problem resolution</li><li>Analyze customer feedback and sales data to identify trends, opportunities for growth, and areas for improvement</li><li>Train new team members on product knowledge, customer service protocols, and sales techniques</li><li>Maintain professional phone etiquette at all times while managing multiple communication channels effectively</li></ul>Requirements<ul><li>Proven experience in call center operations, customer service, or sales management with a focus on client engagement</li><li>Bilingual proficiency is highly preferred; fluency in English plus additional languages is a plus</li><li>Strong communication skills with excellent phone etiquette and interpersonal abilities</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with general computer skills</li><li>Experience with data entry, analysis skills, and typing accuracy for efficient record keeping</li><li>Ability to handle outbound calling campaigns effectively while maintaining professionalism under pressure</li><li>Previous experience in cash handling is desirable</li><li>Demonstrated leadership skills with the ability to motivate and manage a team towards achieving goals</li><li>Strong organizational skills with attention to detail in documentation and reporting</li><li>Call center experience or related customer support background is highly advantageous</li></ul>This role is ideal for motivated professionals who thrive in a fast-paced environment and are committed to delivering outstanding client service while driving sales success.Job Type: Full-timePay: $8.00 - $10.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Customer Service Sales Manager

Reliance Jio Infocomm Limited

<div>
 
 We at Reliance Jio are currently hiring for Area Service In-charge for Karnataka Location.
 
 
 
 
 
 The eligible candidate should meet the following parameters:
 
 <ol>
 <li>
 6 - 10 years in After Sales Service (majorly in Telecom Industry)
 </li>
 <li>
 Education: Diploma /B.E/ B.Tech.
 </li>
 </ol>
 
 
 
 
 Job Description:
 
 
 1. Establish and maintain the upkeep of service centers
 
 
 2. Liaison with store manager and sales team for service operations
 
 
 3. Ensure customer satisfaction to avoid escalation of issues
 
 
 4. Motivate and manage team of service center and care center personnel
 
 
 5. Responsible and accountable for service deliverables
 
 
 6. Mentor and counsel engineers whenever necessary
 
 
 7. Control the flow of incoming calls for on-site support of services
 
 
 8. Manage costs/expenses of service and care center within given, guidelines
 
 
 9. Ensure their is adequate amount of manpower to cater to all customer calls
 
 
 10. Providing necessary skills/training to the team members based on, needs and gaps
 
 
 11. Ascertain care center personnel are working in sync to support walk-in customers
 
 
 12. Encourage the team to enhance their performance levels by, identifying gaps and needs
 
 
 
 
 
 Skills and Competencies:
 
 
 1. Familiarity with the territory.
 
 
 2. Knowledge of device repair operations.
 
 
 3. Knowledge of product and market.
 
 
 4. Team management skills
 
 
 5. Problem Solving skills.
 
 
 6. Customer focus.
 
 
 7. Understanding of business training requirements
 
 
 
</div>

Area Service Incharge

Tetra Pak

<div></div><div><div><div><div><div><h1 class="jobSectionHeader">Title: Services Sales Manager
</h1></div></div></div></div><div><div><div><div>Location:
Istanbul, TR 
</div></div></div></div><div><div><div><div>At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good &ndash; protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of &ndash; for food, people and the planet.<div><div><div><h2 class="jobSectionHeader"> 
Job Summary</h2>
</div><div>
We are looking for a Sales Services Manager for İstanbul, who will deliver on Top &amp; Bottom-line Growth, building strong customer relationship as E2E System Solution provider &amp; delivering financial and commercial excellence.</div></div><div><div><h2 class="jobSectionHeader">
What you will do</h2>
</div><div>
Financial Target Delivery: Deliver financial targets of Services business, for allocated customers

❑ Support Sales Managers/ATL to deliver on the financial targets (top and bottom line) on the respective area of responsibility

❑ Responsible for driving the service growth initiatives with team ensuring growth from focus categories of service business

Customer relationship:

 Ensure account plan have due services contribution, reflect the time bound objectives &amp; opportunities and are executed successfully

❑ Understand customer needs and pain points to generate new business and offer profitable value offerings by using complete services portfolio

❑ Amplify customer&rsquo;s voice by identifying gaps across customer touchpoints and closing the loop with customers

Accelerate Sales Funnel:

❑ Prioritise opportunities based on customer&rsquo;s needs, buying process &amp; opportunity maturity (time &amp; budget)

❑ Support in nurturing opportunities for customers

❑ Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer &amp; for Tetra Pak

❑ Drive E2E System Solutions (Integrated contracts, Up and Cross- Selling opportunities)

❑ Create solutions, Quote &amp; Negotiate deals/ contracts with customers using Value selling, Value Books

❑ Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc) &amp; Inside-Out (market growth initiatives- BD plans/ new geographies/ new segments, contract renewals/ capacity expansion/ installed base management etc)

Planning &amp; Forecasting: Monthly forecasting, for Services businesses, to secure base material, production &amp; financial planning

Commercial Compliance: Understand &amp; comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms &amp; Authorisation matrix), regulatory framework &amp; general code of conduct. Manage proper &amp; timely documentation of Customer Files</div></div><div><div><h2 class="jobSectionHeader">
We believe you have</h2>
</div><div><ul><li>5- 6 years' experience in Sales / Account Management. 8 years of experience in corporate environment.</li>
<li>Customer facing experience</li>
<li>Good stakeholders management &amp; sales management</li>
<li>Good level of English and Turkish</li>
<li>Graduation Business Administration, Economics, Marketing or Engineering</li>
</ul></div></div></div>
We Offer You
<ul>
<li>A variety of exciting challenges with ample opportunities for development and training in a truly global landscape</li>
<li>A culture that pioneers a spirit of innovation where our industry experts drive visible results</li>
<li>An equal opportunity employment experience that values diversity and inclusion</li>
<li>Market competitive compensation and benefits with flexible working arrangements</li></ul> 


Apply Now

If you are inspired to be part of our promise to protect what&rsquo;s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

This job posting expires on 2nd January,2026. 


Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.</div></div></div></div></div>

Services Sales Manager

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