sales service supervisor

Hermès

<div>The Team:
The Herm&egrave;s Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the After Sales Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment. 
The Opportunity:
The After Sales Service Supervisor within the After Sales Service Department is responsible for receiving and overseeing Herm&egrave;s customer-owned merchandise (COM) across all m&eacute;tiers. In this role, you will provide exceptional after sales service by analyzing products, identifying the repair need and possibilities, and orchestrating all elements related to the after sales process, including the appropriate repair process, lead times, cost associated, tracking, follow up with craft shops and m&eacute;tiers in Paris, vendors, and clients, and closure of final delivery of repairs. This role will serve to consistently provide a high level of service to the client and streamline processes, acting as liaison between client, Craftspeople, vendors, and Paris After Sales.
All other duties as assigned by the supervisor. 
About the Role:
<ul><li>Taking in repairs and identifying what repairs need to and can be done to the item within Herm&egrave;s group guidelines
</li><li>Work with clients one-on-one to identify what repairs need to and can be done to the item. Explain the process, timeline, costs, and review of the overall condition of item with the client at drop off
</li><li>Proper and clear completion of COM repair form including contact information, pricing, repair lead time, process and pick up procedures are all properly explained and noted
</li><li>Consistent follow up with clients on status of their repairs, throughout the repair process. Follow up includes email or phone based on client&rsquo;s preference
</li><li>Answer phone and email requests from clients in a timely manner, ensuring the highest level of client service is provided in each interaction
</li><li>Properly log and process repairs with information from COM forms and photographs of products using the existing Excel and After Sales Service systems where applicable
</li><li>Examine product and ensure that repair was properly completed, and that product is clean and presentable for return to client
</li><li>Process repair transactions at POS to collect client payment and liaison with back of house team if the process is not followed
</li><li>Follow up with client post-repair pick up to ensure client satisfaction
</li><li>Adheres to company compliance and security procedures throughout the After Sales process
</li><li>Partner with sales team to direct clients to After Sales area and ensure proper procedures are respected
</li><li>Consistent participation in product training to enhance product knowledge including morning meetings, Paris trainings, and tools within Porte
</li><li>Shipping via FedEx and messenger service to clients and local vendors. Packing COM according to company standards and product requirements. Prepare packing list for items to be sent to the Distribution Service Center or other Boutique locations
</li><li>Communicate any quality issues or repeatedly received products for repair with After Sales Service Manager for Herm&egrave;s
</li>Provide coverage in Boutique location if scheduled primarily in workshop, as applicable 
<li>
</li></ul>Supervisory Responsibility:
<ul><li>No 
</li></ul>Budget Responsibility:
No 
<ul><li>
</li></ul>Decision Making Responsibility:
<ul><li>YES - Ability to identify when to refuse a repair due to condition, extensive wear and tear, or potential counterfeit merchandise. Communicate to management team as needed on challenging or difficult circumstances. 
</li></ul>About You:
<ul><li>1-3+ years of related experience in after sales, in a luxury, manufacturing, or technical product environment preferred
</li><li>Keen interest in product and quality
</li><li>Strong computer skills including proficiency in Microsoft Office
</li><li>Flexibility and adaptability
</li><li>Client Service experience
</li><li>Excellent communication skills, both written and verbal
</li><li>Ability to handle difficult situations with grace, composure, diplomacy, tact, and discretion
</li><li>Accuracy and attention to details
</li><li>Knowledge of French language a plus, but not required
</li>Ability to lift between 0-25 lbs. without assistance 
<li>
</li></ul>The hourly range for this position is $24.67 to $27.01. Actual rates are determined based on the job, location, and individual experience. 
 
We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. 
Herm&egrave;s is proud to offer a variety of benefits to support the needs of our employees and their families, including:
<ul><li>Commission and bonus incentives based on sales performance
</li><li>Medical, Dental, Vision
</li><li>Life Insurance and Disability
</li><li>Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick &amp; safe time)
</li><li>Paid Parental leave and transition time
</li><li>401(k) and Roth Retirement plan with company matching and profit sharing
</li><li>Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
</li><li>Product discount and EAP resources
</li>Access to Calm App, Health Advocate, Family Building Support and more! 
<li>
</li></ul>Company Overview
 
Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence, and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. 
An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. 
At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s&rsquo; success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that&rsquo;s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here. 
 
Our Commitment
 
Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. 
At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. 
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.</div>

After Sales Service Supervisor, Maison Madison

Gulf Resources Trd. & Cont. Co.

<div>
 
 for Coops and Key Account
 
 
 
 
 
 
 Role Description
 
 
 
 We are seeking a Sales Supervisor for a full-time, on-site r\Kuwait. The Sales Supervisor will lead and manage a team of sales representatives to achieve sales targets and business growth. Responsibilities include monitoring sales performance, providing coaching and training to team members, fostering strong customer relationships, and resolving customer issues to ensure satisfaction. Additionally, the role involves analyzing sales data, reporting on key metrics, and assisting in the development of sales strategies to optimize performance and achieve company goals.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong analytical skills to evaluate sales data, measure performance, and create actionable strategies
 </li>
 <li>
 Proven experience in team management with the ability to guide, motivate, and lead a sales team effectively
 </li>
 <li>
 Exceptional customer service skills and ability to build and maintain positive relationships with clients
 </li>
 <li>
 Excellent communication skills, both verbal and written, to facilitate team coordination and interact effectively with customers and stakeholders
 </li>
 <li>
 Experience in training and developing team members to improve performance and achieve goals
 </li>
 <li>
 Ability to work in a fast-paced environment and adapt to evolving business needs
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field is preferred
 </li>
 <li>
 Previous experience in a supervisory sales role is highly desirable
 </li>
 </ul>
</div>

Sales Supervisor

Kasrawy Group Careers

<div>
 Position: After Sales Supervisor.
 
 
 Job Overview:
 
 
 We are currently seeking an experienced After Sales Supervisor to join our team in 6th of October City. The successful candidate will be responsible for overseeing the after-sales service department and ensuring that all customer inquiries and concerns are addressed promptly and efficiently. This is a full-time position with a competitive salary and benefits package.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and supervise the after-sales service department, including technicians and service advisors
 </li>
 <li>
 Ensure that all customer inquiries and concerns are addressed in a timely and satisfactory manner
 </li>
 <li>
 Monitor and maintain customer satisfaction levels through regular follow-up and feedback
 </li>
 <li>
 Coordinate with the sales team to ensure a smooth transition from sales to after-sales service for new customers
 </li>
 <li>
 Develop and implement strategies to increase after-sales service revenue and profitability
 </li>
 <li>
 Conduct regular training and performance evaluations for the after-sales team
 </li>
 <li>
 Collaborate with other departments to improve overall customer experience and satisfaction
 </li>
 <li>
 Stay updated on industry trends and developments to continuously improve after-sales service processes and procedures
 </li>
 <li>
 Handle escalated customer complaints and provide appropriate solutions
 </li>
 <li>
 Prepare and analyze reports to track after-sales service performance and make recommendations for improvement.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Automotive Engineering, or a related field
 </li>
 <li>
 Minimum of 2 years of experience in a similar role, preferably in the automotive industry
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Knowledge of automotive service and repair processes
 </li>
 <li>
 Ability to work under pressure and handle multiple tasks simultaneously
 </li>
 <li>
 Proficient in MS Office and other relevant software applications
 
 </li>
 </ul>
</div>

After Sales Supervisor

PROVEN

<div>
 
 
 ABOUT THE JOB
 
 
 
 Position Title: Sales Supervisor
 
 
 Location: Riyadh, Saudi Arabia
 
 
 Type: Full-time
 
 
 Nationality: Saudi
 
 
 
 
 
 
 ABOUT PROVEN
 
 
 
 Proven supports equal opportunities for all candidates and is committed to empowering its people through continuous personal and professional development. We foster a collaborative and inclusive environment built on mutual respect, innovation, and a healthy work-life balance. With a strong track record in recruitment, managed services, and workforce solutions, we are proud to be long-term partners in shaping success for both our clients and our employees.
 
 
 
 
 
 
 ABOUT THE CLIENT
 
 
 
 A prominent and highly trusted automotive group operating in Saudi Arabia with a long-standing reputation for excellence, reliability, and customer commitment. The organization serves as the exclusive holding company for leading global recognized vehicle brands across multiple provinces in KSA and nationwide.
 
 
 
 
 
 
 ABOUT THE ROLE / ROLE OVERVIEW
 
 
 
 The Sales Supervisor is responsible for leading and managing a team of automotive sales representatives to achieve sales targets, enhance customer satisfaction, and ensure smooth daily operations within the showroom or sales department. This role involves coaching team members, monitoring performance, and driving revenue growth through effective sales strategies.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Supervise, guide, and motivate the sales team to meet and exceed monthly and annual sales targets
 </li>
 <li>
 Monitor individual and team performance, providing regular feedback and coaching
 </li>
 <li>
 Develop and execute sales plans, promotions, and campaigns
 </li>
 <li>
 Ensure high levels of customer satisfaction through excellent service and relationship management
 </li>
 <li>
 Coordinate with operations, logistics, finance, and aftersales teams to ensure timely delivery and service quality.
 </li>
 <li>
 Support fleet vehicle ordering, Colors, trims, allocation, registration, and delivery processes within Fleet sales Department.
 </li>
 <li>
 Resolve customer issues efficiently and professionally.
 </li>
 <li>
 Maintain up-to-date knowledge of automotive products, features, pricing, and market trends
 </li>
 <li>
 Coordinate with finance, service, and inventory departments to streamline sales processes
 </li>
 <li>
 Prepare sales reports, forecasts, and performance analysis for management review, Daily, Weekly and Monthly reports for S&amp;MD.
 </li>
 <li>
 Ensure adherence to company policies, compliance standards, and ethical sales practices.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Education / Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or a related field (preferred).
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 3+ years of sales experience, with experience in automotive fleet or corporate sales.
 </li>
 <li>
 Proven track record of achieving or exceeding fleet and corporate sales targets.
 </li>
 <li>
 Proven track record of achieving sales targets
 </li>
 </ul>
 
 
 Skills &amp; Attributes
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong negotiation, presentation, and relationship-management skills.
 </li>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Strategic thinking with strong commercial acumen
 </li>
 <li>
 Customer-centric mindset
 </li>
 <li>
 Strong analytical and reporting skills
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office
 </li>
 </ul>
 
 
</div>

CAREER141

<div>
 
 
 Position:
 
 Sales Supervisor
 
 
 
 Package:
 
 SAR 10,000 All Inclusive
 
 
 
 Location:
 
 Saudi Arabia
 
 
 
 Company Type:
 
 Leading FMCG Food Manufacturing &amp; Distribution Company
 
 
 
 
 
 
 Overview:
 
 
 
 We are currently hiring a
 
 Sales Supervisor
 
 for a leading FMCG food manufacturing and distribution organization in Saudi Arabia. The role is responsible for supervising field sales operations, ensuring effective route coverage, maintaining merchandising standards, and driving sales performance through the sales team.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Supervise and manage the daily operations of the sales team
 
 
 &bull; Plan and monitor sales routes to ensure optimal outlet coverage
 
 
 &bull; Ensure proper product availability, merchandising, and display standards across retail outlets
 
 
 &bull; Monitor sales performance and support the team in achieving sales targets
 
 
 &bull; Maintain strong relationships with retailers and distributors in the assigned territory
 
 
 &bull; Provide regular sales reports and market feedback to management
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Diploma or Degree in Business Administration, Marketing, or a related field
 
 
 &bull; Minimum 4&ndash;6 years of experience in
 
 FMCG Food Sales (Short Shelf-Life Products)
 
 with supervisory experience
 
 
 &bull;
 
 Fluency in English is essential
 
 
 
 &bull; Strong understanding of retail distribution and route-to-market strategies
 
 
 &bull; Ability to lead and motivate field sales teams to achieve targets
 
 
 &bull; Good communication and reporting skills
 
</div>

Global Mind Tech

We are seeking a skilled Sales Supervisor (Male) to join our team at Blesso Cosmetics. The ideal candidate will be responsible for supervising and managing sales operations in the North region (Rawalpindi and surrounding areas), ensuring achievement of sales targets, monitoring sales staff performance, maintaining distributor and retailer relationships, and expanding market coverage.<ul><li>Supervise daily sales activities of sales representatives and field staff.</li><li>Ensure monthly, quarterly, and annual sales targets are achieved.</li><li>Monitor market trends, competitor activities, and customer demand in assigned territory.</li><li>Visit distributors, retailers, and key accounts regularly to strengthen business relationships.</li><li>Prepare sales reports, forecasts, and performance analyses for management.</li><li>Train, guide, and motivate sales team members to improve productivity.</li><li>Ensure proper stock availability and merchandising at retail outlets.</li><li>Resolve customer complaints and market issues promptly.</li><li>Implement company sales policies and promotional campaigns in the region.</li><li>Identify new business opportunities and expand sales network in Rawalpindi North region.</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per hourWork Location: In person

Coty

REQ ID
 
97326
 
POSTED
 
Apr 13, 2026
 
FUNCTION
 
Sales
 
LOCATION
 
Riyadh, 01, SA, 7602
 
Part of the Saudi Sales Team, the Sales Supervisor role is responsible for developing COTY business Across Retail Stores and Duty paid Stores in the Western region. The role requires managing a team of Beauty advisors and managing the day to day Sell-out at the assigned stores.
 
Key Job Accountabilities
 
Drive COTY sell-out and build up strong market share
 
Be the driving force in increasing the sales performance of COTY Sell OUT.
 Execute strategies and plans in line with the local deployment to ensure sales and market share targets are met.
 Achieve monthly sellout And Market share Targets
 Full responsibility of Store fundamentals (Visibility, availability/ordering, aging stocks, inventory rotation, etc…)
 Build strong business relationship with Store managers and Staff
 
Manage, lead, coach and motivate BA’s
 
Manage and lead a team of beauty advisors across retail & Duty Paid stores.
 Ability to coach, train, motivate, support and maximize output of the Beauty advisors.
 Sharing the passion for beauty market and COTY brands, to the customers and the BA team
 Track the individual performance of each BA in a constructive manner
 Ensure the Team of BAs fulfills their key responsibilities and achieve their Targets.
 
Communication and analytics: 
Report field activities, BAs & product performance as well as competitions activities
 Ability to identify and communicate the required plans needed to deliver the Targets.
 Ability to prepare presentations and conduct Business reviews/Analysis.
 Good analytical skills and use of data in the day to day operation.
 Good communication skills (English & Arabic) with growth mindset.
 
Reporting line
 
Reporting to Western Region Sales Manager
 
Essential Skills required
 
Strong communication in both Arabic and English (written and verbal), presentation and organizational skills
 High selling skills
 Strong Retail / Business / Commercial sense
 Beauty Industry affinity & knowledge
 Proactive attitude
 Flexibility
 Detailed and factual
 Team player
 Proficient computer skills necessary – Microsoft Office (Word, Excel, PowerPoint, Outlook)

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