sales service supervisor

PepsiCo

<div>Overview:
<div><b>
We Are PepsiCo</b></div><p></p><div><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><p></p><div><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><p></p><div><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><p></p><div><br>
&ldquo;We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.&rdquo;</div><p></p><div><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div><div><b><br>
Job Overview: As part of the KSA sales team the primary role of this position is to maximise sales volume, minimise stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. The supervisor will be required to attend training courses designed to improve levels of professionalism and customer service. The supervisor is required to complete a daily debriefing with his salesmen.</b></div><br>
<p></p>
Responsibilities:
<div>
1. Agree with the DSM volume &amp; stales targets for each of the sales routes managed by the supervisor and communicate to all sales staff.
<br>
2. Conduct daily de-briefing sessions with all salesmen. These meetings must include a review of all key measures included in the KPI report and the Outstanding report. As a result of these meetings all salesmen will be supplied with an action plan to improve performance.<br>
3. The supervisor will prepare route plans for all routes under his control &amp; confirm customer service frequency with the salesmen. The call frequencies as well as the daily route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual customers visited on a daily basis will be reviewed with the salesmen during the daily debriefing sessions.<br>
4. Planning of all holidays and relief cover to ensure continuity of agreed customer service standards. The supervisor and the Finance Dept. will ensure all outstanding monies are accounted for prior to the salesman departing on vacation.
<br>
5. Provide on the job training by accompanying DTS salesmen on their sales vans. The supervisor will accompany salesmen four days each week. The supervisor is responsible for the planning of his route rides on a period basis using the attached planning form and supplying his manager with a copy the week prior to the start of the period. During these sessions with the salesman the supervisor will be able to measure the standards being achieved in store and at the same time develop his relationship with his customers.<br>
6. Attend a monthly team briefing session with the DSM. This meeting will require the supervisor to present a summary of his team&rsquo;s performance vs. plan &amp; the actions agreed for the following month. The supervisor will brief his team within seven days of the DSM meeting.<br>
7. Communications of the MEMRB audit data to his team. This data will be supplied by the DSM and must include recommended actions to improve performance. This data is a key measure of distribution across the retail trade and trend analysis will be used to improve results.<br>
8. Supervisors are to be neatly groomed and presentable at all times.
<br>
9. Maintain a high standard of driving and obey the rules of the road.
<br>
10. The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a supervisor&rsquo;s performance. Failure to deliver consistently the results required will lead to disciplinary action.</div><div>
11. Daily/weekly sales volumes vs planned sales volumes by route &amp; in total.</div>
Qualifications:
<ul><li>3-6 years of sales field experience in FMCG</li><li>Very Good English and Arabic language skills</li><li>No travel restrictions
</li><li>Strong computer skills (Word, excel, PowerPoint, outlook crucial)</li><li>Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)</li><li>Customer Focus (Service to sales concept)</li><li>Thinking Skills (Trend, data, events analysis to draw sound conclusions)</li><li>Developing and Supporting The Team (Actively improves others&rsquo; skills, cooperate effectively, diplomatic conflict handler)</li><li>Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment)</li><li>Integrity (Mutual trust, consistent with company ethics and values)</li><li>BA degree &amp; Computer Literacy (Windows applications)</li></ul></div>

DTS Sales Supervisor

Navodesk

<p>Sales Supervisor (Execution &amp; Coordination)</p><p><b>Location:</b> Dubai, UAE<br/><b>Company:</b> NAVO Ergonomics</p><p><b>Role Objective</b></p><p>NAVO is seeking a strong, results-driven <b>Sales Supervisor (Execution &amp; Coordination)</b> to control daily sales execution, enforce discipline, manage pipeline hygiene, and coordinate inbound leads and reporting. This role is the backbone of NAVO&rsquo;s sales performance and directly impacts monthly revenue predictability.</p><p><b>Core Responsibilities</b></p><p>Sales Control &amp; Closure (Primary)</p><ul><li>Own and control the entire sales pipeline.</li><li>Enforce daily follow-ups, lead response times, and closure discipline.</li><li>Reassign stagnant or mishandled leads.</li><li>Intervene in stuck negotiations and rescue delayed closures.</li><li>Monitor call activity, WhatsApp communication, and quotation aging.</li><li>Enforce pricing rules, CRM updates, and reporting discipline.</li></ul><p>Lead &amp; Walk-in Management</p><ul><li>Receive, log, assign, and track all inbound leads, calls, walk-ins, and online enquiries.</li><li>Ensure no lead is lost or delayed.</li></ul><p>Coordination &amp; Admin (Secondary)</p><ul><li>Prepare and manage quotations and follow-ups.</li><li>Maintain Excel/CRM trackers and daily reports.</li><li>Coordinate basic delivery follow-ups and internal communication.</li><li>Support documentation and client communication.</li></ul><p>Team Coaching &amp; Discipline</p><ul><li>Coach junior sales staff, monitor behavior, and recommend performance actions.</li><li>Maintain performance dashboards and KPI compliance.</li></ul><p>Reporting</p><ul><li>Provide daily, weekly, and monthly pipeline and revenue reports to management.</li></ul><p><b>Requirements</b></p><ul><li>2+ years experience in sales supervision, team leadership, or senior sales roles.</li><li>Strong leadership, control, negotiation, and execution skills.</li><li>Comfortable handling CRM, Excel, WhatsApp-based sales operations.</li><li>Confident personality able to enforce accountability.</li></ul><p><b>KPIs</b></p><ul><li>Team conversion rate</li><li>Follow-up compliance</li><li>Lead response time</li><li>Monthly sales achievement</li><li>Pipeline aging reduction</li></ul><p><b>Compensation</b></p><p><b>AED 5000 &ndash; 7,000 + team-based incentives</b></p><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED7,000.00 per month</p>

Sales Supervisor

TECHNICAL CARE

<p>We are looking for an experienced <b>Sales Operations Supervisor</b> to oversee daily sales operations, support the sales team, and ensure smooth coordination between sales, inventory, and management. The ideal candidate is organized, results-driven, and skilled in team supervision and reporting.</p><p><b>Key Responsibilities</b></p><ul><li>Supervise and support the sales team to achieve targets</li><li>Monitor daily sales performance and prepare reports</li><li>Coordinate with inventory, logistics, and finance teams</li><li>Implement sales processes and improve operational efficiency</li><li>Train, guide, and motivate sales staff</li><li>Ensure compliance with company policies and procedures</li><li>Handle customer escalations and operational issues</li></ul><p><b>Requirements</b></p><ul><li>Minimum 2 years of experience in sales operations or supervision</li><li>Strong leadership and communication skills</li><li>Experience with CRM systems and sales reporting</li><li>Ability to work under pressure and meet deadlines</li><li>Strong analytical and problem-solving skills</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary + performance incentives</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul><p>Job Type: Full-time</p>

Sales Operations Supervisor

The Coca-Cola Bottling Company of Saudi Arabia

<div>
 <p>
  PURPOSE :
 </p>
 <p>
  Rout Sales Supervisor plays a pivotal role in leading and motivating their team to achieve aggressive sales goals and expand Coca-Cola and Allied Brands' market share in their designated area. This involves providing clear direction, setting goals, fostering motivation, and actively engaging in people development. The supervisor is accountable for planning and directing sales activities, meeting sales quotas, and assessing area performance. Additionally, they contribute to the development and execution of merchandising and promotion plans, ensuring adherence to approved strategies and cultivating an effective selling organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  RESPONSIBILITIES:
 </p>
 <ul>
  <li>
   To know, by personal sales effort, the market conditions and sales o, and to plan his sales coverage utilizing this information. To report regularly to his Sales Manager any progress within his area and all marketing opportunities or problems.
  </li>
  <li>
   He must plan and lay-out all sales routes so that the major markets in the area are aggressively sold. To ensure that each route provides satisfactory product volume to the Route Salesman as well as to the Company and that each outlet is serviced on a regular basis. He should plan the proper sequence of stops on each route so that the travel time and mileage costs will be kept to a minimum.
  </li>
  <li>
   To clearly define job responsibilities, requirements, objectives and standards of performance for the Route Salesmen.
  </li>
  <li>
   To enforce merchandising standards in the area, point of sale material, racks, displays and coolers.
  </li>
  <li>
   To train the Route Salesmen with their work requirements by means of regular morning meetings, and by travelling with them. He must convey any sales or merchandising mistakes that are made; indicate work overlooked or neglected; and give recognition for good performance. Keep records of significant performance or incidents, good or bad.
  </li>
  <li>
   To ensure that the outlets in his area are being properly developed and that a balanced selling job is being done by the Route Salesman.
  </li>
  <li>
   Opens new outlets by personal sales effort and to look for additional sales opportunities. He must promote the sales of Coca-Cola, Sprite and Fanta at all special events taking place in his area. He must know his competitors and be able to deal effectively with any competitor's advantage.
  </li>
  <li>
   To secure that all advertising or display material requested is justified before approval is given, and that all Company advertising material, once installed, is kept clean, attractive and effective. To control advertising costs in his area.
  </li>
  <li>
   He must inform the Sales Manager regularly of sales progress being attained, market trends and competitive activity in his area.
  </li>
  <li>
   He must stimulate the sales of coolers, both by sales training and personal sales effort.
  </li>
  <li>
   He must insist that all required daily sales, activity, settlement, or any other reports are promptly and accurately prepared. He should use these reports in effectively managing his market area.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  ACADEMIC / PROFESSIONAL QUALIFICATION:
 </p>
 <ul>
  <li>
   Bachelor's degree in business administration, marketing, sales, or a related field.
  </li>
  <li>
   Successful completion of coursework in sales techniques, marketing, and communication may be advantageous.
  </li>
 </ul>
 <p>
 </p>
</div>


Al Safi Danone | الصافي دانون

<div>
 <p>
  Join us as part of Al Safi Danone&rsquo;s ongoing transformation and expansion.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    The job will be in all the Regions of Saudi Arabia
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Role Purpose:
   </u>
  </strong>
 </p>
 <p>
  To lead a team to effectively achieve the sales targets in accordance with company policies, procedures and systems in the respective geographic area and maintain a strong relationship with customers in an effort to ensure an accelerated growth while maximizing market opportunities
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Meet with team on daily basis to discuss daily operations/targets including journey plan using Road net and IDS compliance deviations and agree corrective action with salesmen after their field visits
  </li>
  <li>
   Obtain and maintain knowledge of the sales and distribution channels and of competitors&rsquo; activity throughout the area, and share and discuss with the ASM for appropriate actions
  </li>
  <li>
   Develop the weekly plans for the assigned area in line with targets and send those plans to the Branch or Area Sales Manager
  </li>
  <li>
   Follow up &ndash;daily- on the sales plan and ensure implementation in the field as well as better customer service as per customers&rsquo; classification
  </li>
  <li>
   Execute the agreements with local Key accounts, according to instructions and with alignment with ASM
  </li>
  <li>
   Maintain good business relations with the representatives of Key Accounts in the area
  </li>
  <li>
   Make and execute the daily journey planning for the sales men in the team in order to plan customer&rsquo;s routes efficiently in alignment with company procedures and ASM
  </li>
  <li>
   Conduct weekly work-withs (route-ride) in order to ensure SOP and standards execution and Salesman development through on the job coaching
  </li>
  <li>
   Conduct Daily endorsement sessions and ensure usage and reporting with OPTSAL according to S&amp;D policies and procedures
  </li>
  <li>
   Organize and supervise the activities and work of a small team of subordinates to ensure that all work within a specific area of sales branch activity is carried out in an efficient, effective and procedurally compliant manner
  </li>
  <li>
   Provide formal and informal feedback to subordinates in order to ensure their continuous development
  </li>
  <li>
   Train own team in the field on Sales fundamentals and skills (Distribution, Coverage and Visibility) and update them periodically about company &amp; Sales policies
  </li>
  <li>
   Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Sales &amp; Marketing/Commerce/Finance or Diploma in Sales/Marketing
  </li>
  <li>
   Strong preference for candidates in Dairy Industry. Candidates from food and beverage companies may also apply.
  </li>
  <li>
   4-5 years relevant experience in Sales with at least 1 year in a supervisory role
  </li>
 </ul>
 <p>
 </p>
</div>


Road Tested Parts

<div><p><b>About the Role:</b></p><p>
The Self-Service Retail Supervisor plays a crucial role in ensuring the smooth operation of self-service retail environments. This position is responsible for overseeing daily activities, managing staff, and ensuring that customers have a positive shopping experience. The supervisor will implement strategies to enhance customer engagement and optimize the self-service process. Additionally, they will analyze sales data and customer feedback to drive improvements and increase efficiency. Ultimately, the goal is to create a seamless and enjoyable shopping experience that meets the needs of all customers while achieving business objectives.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
High school diploma or equivalent.</li><li>
Proven experience in a retail supervisory role or similar position.</li><li>
Familiarity with recycled automotive parts or self-service salvage yard environment.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Bachelor's degree in Business Administration or a related field.</li><li>
Experience with managing to key performance metrics.</li><li>
.</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Supervise and train staff on sales protocols and customer service best practices.</li><li>
Monitor daily operations to ensure compliance with company policies and procedures.</li><li>
Analyze sales performance and customer feedback to identify areas for improvement.</li><li>
Develop and implement strategies to enhance the self-service shopping experience.</li><li>
Resolve customer inquiries and issues in a timely and professional manner.</li></ul><p><b>
Skills:</b></p><p>
The required skills for this role include strong leadership and communication abilities, which are essential for training staff and interacting with customers effectively. Analytical skills are also crucial, as the supervisor will need to interpret sales data and customer feedback to make informed decisions. Problem-solving skills will be utilized daily to address customer inquiries and operational challenges. Additionally, familiarity with self-service technologies will help the supervisor to guide staff and customers in using these systems efficiently. Preferred skills, such as experience with CRM systems, will enhance the supervisor's ability to manage customer relationships and improve service delivery.</p></div>

Self Service Retail Supervisor

<div>Overview :
<div><b>
We Are PepsiCo</b></div><div></div><div><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><div></div><div><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><div></div><div><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><div></div><div><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div><p><b><br>
Join PepsiCo, dare to transform.</b></p>
Responsibilities:
<div><b>
JOB PURPOSE</b><br>
As part of the sales team the primary role of this position is to maximize sales volume, minimize stales,
<br>
achievement of distribution targets, implementation of agreed merchandising standards, collection of
<br>
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
<br>
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
<br>
addition to these duties the salesman will also provide his supervisor with latest market information in order
<br>
to develop any sales opportunities. The salesman will be required to attend training courses designed to
<br>
improve levels of professionalism and customer service. The salesman is required to complete a daily
<br>
debriefing with his supervisor</div><div><b>
PRINCIPAL ACCOUNTABILITIES</b></div><div><b>
Responsibilities:</b><br>
 Sell the full range of products to an agreed list of customers. Sales will be measured against previously
<br>
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
 <br>
The customers are to receive the service approved by the supervisor. The call frequency as well as the daily
<br>
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual
<br>
customers visited on a daily basis will be reviewed by the supervisor during the daily debriefing sessions.<br>
 Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
<br>
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
<br>
must be reported at the earliest opportunity to the supervisor.
 <br>
Daily the salesman will agree his order requirements for the next selling period.
 <br>
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
<br>
stock problems are kept to a minimum.
 <br>
The salesman is responsible for the implementation of the agreed in store merchandising communicated by
<br>
the supervisor. Where there is additional support from a company merchandiser the salesman will agree
<br>
with the supervisor the arrangements planned in the outlets with the support.
 <br>
Advise the supervisor of any relevant competitor activity taking place in the area served by the salesman.
<br>
This will be part of the daily debriefing with the supervisor.<br>
 Daily reconciliation of all cheques, cash &amp; credit sales. Zero stock &amp; cash shortages.<br>
 Sales staff are to be neatly groomed and presentable at all times.
 <br>
Maintain a high standard of driving and obey the driving regulations.
 <br>
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a salesman&rsquo;s performance. Failure
<br>
to deliver consistently the results required will lead to disciplinary action<b>.</b><br>
<b>Key Performance Indicators:</b><br>
 Daily/weekly sales vs planned sales.<br>
 Daily positive calls vs plan<br>
 Daily call sequence vs plan.<br>
 Stales vs target.<br>
 Zero cash &amp; stock shortages</div>
Qualifications:
<div><b>
EXPERIENCE / COMPETENCIES REQUIRED</b><br>
 Customer service skills.<br>
 Good communication and interpersonal skills.<br>
 Excellent verbal and written communication skills in English and Arabic.<br>
 Analytical skills</div></div>

Sr. Route Salesman

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