sales support analyst

Elsevier

<div></div><div><div>Sales Support Analyst</div><div></div><div>
Are you both technically adept and comfortable engaging directly with customers?</div><div></div><div>
Can you bridge the gap between sales, product, and implementation for healthcare solutions?</div><div></div><div>
About our Team</div><div>
Elsevier serves healthcare professionals including Nurses, Physicians, Pharmacists, Payers, and Health Executives. We integrate evidence-based content into the care process, helping improve patient outcomes. Our products and services are designed to help caregivers, professionals, and students. Improving practice, encouraging broad and deep adoption of professional practice guidelines, and promote a culture of quality.</div><div></div><div>
About the Role<br>
We are seeking a Sales Support Analyst to bridge the gap between sales, product, and implementation for ClinicalPath. This customer-facing role requires strong technical expertise and EMR familiarity, with the goal of supporting sales in closing business and ensuring seamless customer handoffs into implementation.</div><div></div><div>
This is an ideal role for someone who is both technically adept and comfortable engaging directly with customers, helping to translate clinical and technical needs into actionable solutions. You will be a trusted partner to the sales team, ensuring that technical discussions, demos, and security/compliance requests are handled with accuracy and professionalism.</div><div></div><div>
This position plays a critical part in helping customers say &ldquo;yes&rdquo; to ClinicalPath by ensuring technical questions are answered, solutions are clearly scoped, and handoffs are executed smoothly. Your work directly supports closing deals and delivering on promises made during the sales process</div><div></div><div><br>
Responsibilities</div><ul><li><div>
Providing Sales Support &amp; Customer Engagement.</div></li></ul><ul><li><div>
Participating in customer-facing technical sales calls, providing expertise on ClinicalPath integrations, workflows, and technical requirements.</div></li></ul><ul><li><div>
Serving as a sales liaison through the contracting and early implementation phase, ensuring continuity of plans and requirements into delivery.</div></li></ul><ul><li><div>
Supporting completion of technical assessments, including risk/security questionnaires and RFPs.</div></li></ul><ul><li><div>
Refreshing, maintaining, and improving ClinicalPath demo environments (including Figma-based and future live demos).</div></li></ul><ul><li><div>
Providing Technical Planning &amp; Handoff.</div></li></ul><ul><li><div>
Partnering with customers and internal teams to scope technical requirements, identify risks, and document solutions.</div></li></ul><ul><li><div>
Facilitating smooth handoffs to implementation teams, ensuring context and rationale for customer-specific decisions are preserved.</div></li></ul><ul><li><div>
Maintaining and updating technical documentation, FAQs, and knowledge repositories for internal and external use.</div></li></ul><ul><li><div>
Providing Operational &amp; Reporting Support.</div></li></ul><ul><li><div>
Executing and maintaining recurring data extracts and reporting processes (e.g., Payer extracts).</div></li><li><div>
Supporting product and sales leadership with data analysis, security/compliance documentation, and technical insights.</div></li><li><div>
Proactively identifying opportunities to streamline demos, documentation, and handoff processes.</div></li></ul><ul><li><div>
Collaborating with product, sales, and customer success teams to drive operational efficiency and customer satisfaction.</div></li></ul><div></div><div><br>
Requirements</div><ul><li><div>
Have a Bachelor&rsquo;s degree in a related field, preferably.</div></li></ul><ul><li><div>
Are familiarity with major EHR/EMR systems and workflows; prior experience supporting healthcare technology solutions.</div></li><li><div>
Excellent communication skills for both technical and non-technical audiences.</div></li></ul><ul><li><div>
Able to manage technical documentation and customer-facing collateral.</div></li></ul><ul><li><div>
Have a proven experience in customer-facing roles (sales engineering, technical account management, or similar).</div></li><li><div>
Experience supporting security and compliance assessments (HIPAA, ISO 27001).</div></li><li><div>
Have familiarity with Figma or other demo/prototyping tools.</div></li><li><div>
Display knowledge of cloud infrastructure (AWS, Azure) and integration standards (FHIR, HL7, ADT)</div></li></ul><br>
Primary Location Base Pay Range: Home based-Ohio $45,500 - $76,000.<br>
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
 Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
 Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
 Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
 Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
 Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
 In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice<div><br>
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our <div>Applicant Request Support Form</div> or please contact 1-855-833-5120.</div><div></div><div>
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams <div>here</div>.</div><div></div><div>
Please read our <div>Candidate Privacy Policy</div>.</div><div></div><div>
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.</div><div></div><div><i>
USA Job Seekers:</i></div><div><div>
EEO Know Your Rights</div>.</div></div><div></div>

Sales Support Analyst

SoFi

<div><div><p><b>Employee Applicant Privacy Notice</b></p>
<p><b>
Who we are:</b></p>
<div>
<p>Shape a brighter financial future with us.</p>
<p>
Together with our members, we're changing the way people think about and interact with personal finance.</p>
<p>
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. <b>Join us to invest in yourself, your career, and the financial world.</b></p>
</div></div><p><b>
The role:</b></p>
<p>
The School and Sales Support Analyst will be responsible for maintaining the Standard Operating Procedures (SOPs) performed by the In-School Campus Relationship Team (CRT), reporting for the In-School Campus Relationship Team, trend and root cause analysis, supporting the In-School Sales Team through the drafting of Request for Proposals (RFPs), maintaining the RFP library, updating third-party marketing sites and performing competitive research as well as executing the controls tied to the SOPs. As an extension of the sales team, you'll be providing direct support to our schools through your work with both the Sales and Campus Relationship Teams.</p>
<p><b>
What you'll do:</b></p>
<ul>
<li>Maintain and update Campus Relationship Team SOPs as required to align with changes in processes</li>
<li>Perform daily reporting to inform and share insights with management team regarding the performance of the program utilizing Tableau, Salesforce, and Genesys</li>
<li>Share insights with In-School Loan management regarding the root causes of school inquiries, concerns and complaints, trend identification, advocating on our schools' behalf to improve our products, operations and policies</li>
<li>Execute controls on a scheduled basis ensuring evidence is maintained and trackable</li>
<li>Laser-focus on detail, ensuring the correct information is always provided to schools, the team, and in RFPs</li>
<li>Deliver timely, accurate and actionable information to SoFi Teams as appropriate</li>
<li>Improve upon and refine sales and customer service knowledge and techniques through ongoing training</li>
<li>Maintain RFP library in Google Sheets or other tool(s) as necessary</li>
<li>Attend weekly sales meetings to ensure alignment with product changes for both CRT and RFPs</li>
<li>Participate in recording of team meeting minutes and follow up from weekly sales meetings</li>
<li>Draft RFPs for Sales Team and manage workflow and reporting for RFPs in flight</li>
<li>Maintain changes to third-party marketing sites including pricing and program differentiation</li>
<li>Perform competitive research and analysis and share results with management</li>
<li>Maintain slide library for frequently used slides</li>
<li>Support Sales Support/Administration team members as required</li>
</ul>
<p><b>What you'll need:</b></p>
<ul>
<li>Minimum of 3+ years of experience within the consumer lending or higher education finance industry</li>
<li>Knowledge of the financial aid process, FAFSA and other key terminology required to service school customers</li>
<li>Demonstrated aptitude for understanding, building, and maintaining process and executing on controls</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to build positive working relationships with SoFi team members</li>
<li>Ability to exhibit grace under pressure, while successfully navigating complex work assignments/situations efficiently and effectively</li>
<li>Resourceful by nature, able to exhibit strong critical thinking skills and the ability to apply them</li>
<li>Ability to meet critical deadlines in a dynamic, rapidly changing environment</li>
<li>Self-motivated, resourceful, productive on teams as well as independent work</li>
<li>Able to move between projects / duties quickly and efficiently with excellent organizational and time management skills</li>
<li>Bachelors degree required</li>
</ul>
<p><b>Nice to have:</b></p>
<ul>
<li>Advanced computer skills with solid proficiency in Google Office Suite</li>
<li>Working knowledge with Tableau, Salesforce, and Genesys</li>
</ul><div><div><b>Compensation and Benefits</b></div>
<div>The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.</div>
<div></div>
<div>To view all of our comprehensive and competitive benefits, visit our <b>Benefits at SoFi</b><b> </b>page!</div>
<h5 class="jobSectionHeader">SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.</h5>
<h5 class="jobSectionHeader">The Company hires the best qualified candidate for the job, without regard to protected characteristics.</h5>
<h5 class="jobSectionHeader">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</h5>
<h5 class="jobSectionHeader">New York applicants: Notice of Employee Rights</h5>
<h5 class="jobSectionHeader">SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email <b>accommodations@sofi.com.</b></h5>
<h5 class="jobSectionHeader">Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.</h5>
<div><b>Internal Employees</b></div>
<div>If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.</div></div></div>

School and Sales Support Analyst

Citi

<div>
 The Sales Support Intermediate Analyst is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client segments.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide sales support by designing and implementing process improvements
  </li>
  <li>
   Support new products, promotions, and projects defined by the business
  </li>
  <li>
   Resolve most issues by applying professional judgment when interpreting data and results
  </li>
  <li>
   Review and provide training material to sales and operations
  </li>
  <li>
   Support sales activities for high profile clients
  </li>
  <li>
   Provide administrative assistance for sales management teams
  </li>
  <li>
   Ensure sales team are compliant with regulations
  </li>
  <li>
   Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
  </li>
  <li>
   Demonstrated ability to thrive in a structured environment, meticulously follow established procedures.
  </li>
  <li>
   Working knowledge of related industry practices and standards
  </li>
  <li>
   Consistently demonstrates clear and concise written and verbal communication
  </li>
  <li>
   Proficiency with MS office, verbal/written skills, analytical skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree/University degree or equivalent experience
   <br/>
   <br/>
  </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Job Family Group:
  <br/>
  <br/>
 </strong>
 Consumer Sales
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Job Family:
  <br/>
  <br/>
 </strong>
 Consumer Sales Support
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Time Type:
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Most Relevant Skills
  <br/>
  <br/>
 </strong>
 Please see the requirements listed above.
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Other Relevant Skills
  <br/>
  <br/>
 </strong>
 For complementary skills, please see above and/or contact the recruiter.
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <em>
  Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 </em>
 <em>
  Accessibility at Citi.
  <br/>
  <br/>
 </em>
 <em>
  View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 </em>
</div>


Consumer Sales Support Intermediate Analyst - UAE Nationals Preferred - DUBAI

United States Citigroup

<p>Provide sales support by designing and implementing process improvements</p> <ul> <li>Support new products, promotions, and projects defined by the business</li> <li>Resolve most issues by applying professional judgment when interpreting data and results</li> <li>Review and provide training material to sales and operations</li> <li>Support sales activities for high profile clients</li> <li>Provide administrative assistance for sales management teams</li> <li>Ensure sales team are compliant with regulations</li> <li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li> </ul> <p><br></p> <p><b>Qualifications:</b></p> <ul> <li>Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization</li> <li>Demonstrated ability to thrive in a structured environment, meticulously follow established procedures.</li> <li>Working knowledge of related industry practices and standards</li> <li>Consistently demonstrates clear and concise written and verbal communication</li> <li>Proficiency with MS office, verbal/written skills, analytical skills</li> </ul> <p><br></p> <p><b>Education:</b></p> <ul> <li>Bachelor s degree/University degree or equivalent experience</li> </ul> <p><br></p><p></p>

Consumer Sales Support Intermediate Analyst

Wolters Kluwer

<div><div>About the Role:<br>
As a Sales Operations Analyst, you'll be an integral part of our sales team, providing essential support that enhances the efficiency and effectiveness of our sales processes. In this foundational role, you'll assist with core operational tasks and help lay the groundwork for impactful sales strategies. Your contributions will be critical in keeping our sales operations running smoothly and setting the stage for our organization's sales success.<br>
<br>
Responsibilities:</div><div><ul><li><div>
Works U.S. Eastern Business Hours</div></li></ul></div><div><ul><li><div>
Communicates frequently with Sales and Sales Ops teams to communicate technical specifications.</div></li></ul></div><div><ul><li><div>
Chase and traffic creative using Google Ad Manager.</div></li></ul></div><div><ul><li><div>
Maintain and communicate project schedules, goals, and dependencies within Salesforce.</div></li></ul></div><div><ul><li><div>
Communicate reporting logins and needs to Campaign Management team.</div></li></ul></div><div><ul><li><div>
Provides insights and reporting to team members managing month-end campaign reconciliation for the Billing Department.</div></li></ul></div><div><ul><li><div>
Partners with internal teams for supporting digital advertising business.</div></li></ul></div><div><ul><li><div>
Regularly report status to Ad Ops team management.</div></li></ul></div><div><ul><li><div>
Prioritize projects and manage internal stakeholder expectations while balancing competing opportunities and tasks like pulling screenshots and all online reporting.</div></li></ul></div><div><ul><li><div>
Communicate actionable findings to non-technical audience in clear and concise language.</div></li></ul></div><div><br>
Skills:<br>
<ul><li>Data Entry: Accurate and timely input of sales data into systems.</li><li>Microsoft Office: Basic proficiency in Word, Excel, and PowerPoint.</li></ul></div><ul><li>Google Ad Manager: Familiarity with digital advertising platforms.</li><li>Communication: Clear and concise verbal and written communication.</li><li>Time Management: Ability to manage time effectively and prioritize tasks.</li><li>Customer Service Orientation: Basic understanding of customer service principles.</li><li>Attention to Detail: Meticulous attention to detail in documentation and data entry.</li><li>Team Collaboration: Willingness to work as part of a team to achieve common goals.</li><li>Sales Tools: Introduction to sales tools and basic operations.</li></ul><br>
Level criteria P1 (for internal use only):<br>
<ul><li>Requires basic knowledge of theories, principles and concepts within discipline</li><li>Applies general knowledge of business and industry gained through education or experience</li><li>Performs routine assignments and uses established policies and procedures to solve standard problems</li><li>Receives instruction, guidance and direction from more senior level team member</li><li>Impacts own work and has limited impact on work team</li><li>Communicates straightforward information</li></ul><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Sales Operations Analyst - Ad Ops

Docusign

<div>
 <strong>
  Company Overview
  <br/>
  <br/>
 </strong>
 Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
 <br/>
 <br/>
 What you'll do
 <br/>
 <br/>
 The Channel Sales Analyst is the team member who is responsible for assisting in accelerating channel led growth. This will be achieved by becoming the subject matter expert on all processes related to registration, closing and winning of partner deals. Examples of activities include deal registration, quoting, order form/purchase order management, and working cross functionally with various business partners within Docusign and our transacting Partners.
 <br/>
 <br/>
 This position is an individual contributor role reporting to Manager, Channel Deal Operations.
 <br/>
 <br/>
 <strong>
  Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support Docusign field teams with back office activities, becoming the subject matter expert on the processes to create, price and close partner deals
  </li>
  <li>
   Review, validate and approve partner submissions for new deals, and convert into opportunities
  </li>
  <li>
   Quote creation and management
  </li>
  <li>
   Obtain proper approvals for quotes and ensure information is transmitted correctly to associated parties
  </li>
  <li>
   Ensure Order Form is correct and submitted to partners
  </li>
  <li>
   Steward this process from beginning to end, ensuring timely handoffs and performing timely operational procedures
  </li>
  <li>
   Ensure Purchase Order information is correct and aligned with the Quote/Order Form
  </li>
  <li>
   Assist Revenue Operations as needed with timely and necessary updates
  </li>
  <li>
   Coordinate cross functionally with different personas in the process
  </li>
  <li>
   Support Sales, Account management, Channel Managers and Partner Operations in ensuring the opportunities are maintained correctly and quotes are performed accurately and timely
  </li>
  <li>
   Strive to ensure Opportunities have correct and strictly accurate data quality
  </li>
  <li>
   Help drive quicker and tighter deal time by reducing errors and inconsistencies within various touchpoints of the process
   <br/>
   <br/>
  </li>
 </ul>
 Job Designation
 <br/>
 <br/>
 <strong>
  Hybrid:
 </strong>
 Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
 <br/>
 <br/>
 Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
 <br/>
 <br/>
 What you bring
 <br/>
 <br/>
 <strong>
  Basic
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2+ years working in sales back office roles - quoting, order processing, etc.
  </li>
  <li>
   Fluent French, both verbal and written
  </li>
  <li>
   Salesforce experience
  </li>
  <li>
   CPQ / Quoting experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understanding the basics of Leads and Opportunities and the sales/operational cycles around them
  </li>
  <li>
   Familiarity with opportunity management
  </li>
  <li>
   Working understanding of the channel space (Resellers/Distributors/ISV/SI)
  </li>
  <li>
   Understanding of the Channel Resell cross-functional team structure - Channel Management, Sales, Partner Operations, and Revenue Operations
  </li>
  <li>
   Apttus + CPQ + Order Form/Purchase Order experience
  </li>
  <li>
   Understanding of the overall Reseller-Distributor channel business
  </li>
  <li>
   1+ years of experience working with Deal Registrations
   <br/>
   <br/>
  </li>
 </ul>
 Life at Docusign
 <br/>
 <br/>
 <strong>
  Working here
  <br/>
  <br/>
 </strong>
 Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.
 <br/>
 <br/>
 We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.
 <br/>
 <br/>
 <strong>
  Accommodation
  <br/>
  <br/>
 </strong>
 Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
 <br/>
 <br/>
 If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
 <br/>
 <br/>
 Applicant and Candidate Privacy Notice
 <br/>
 <br/>
</div>


Channel Sales Analyst - French speaking

ManpowerGroup Middle East

<div>
 <p>
  <strong>
   <em>
    Contract:
   </em>
  </strong>
  <em>
   1 year contract
  </em>
 </p>
 <p>
  <strong>
   <em>
    Employment:
   </em>
  </strong>
  <em>
   Outsourced through ManpowerGroup Middle East
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a highly motivated and organized Sales Support Specialist to join our banking client based in Dubai. The ideal candidate will play an essential role in new customer acquisition; customer onboarding; ongoing relationship management; and customer satisfaction and efficiency, ensuring seamless client experiences and contributing to overall sales success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Acquisition support:
   </strong>
   Support in application processing including document verification and remediation, company registration, application preparation including supporting in securing approvals following up with RCC/ GRC/ compliance as needed and majorly support in on-boarding customers and play major part of the program.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Business development :
   </strong>
   Manage a portfolio of customers with a view to growing and diversifying spends from the allocated companies through a combination of portfolio management activities as well as service to sales initiatives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Customer service &amp; Key Accounts:
   </strong>
   For the wider RM-managed portfolio - especially for the Key Accounts, this role will be responsible for service support and serve as a back-up for RMs. This also includes sending them periodic statements and bespoke reports requested by Key Accounts.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Product reports:
   </strong>
   Prepare monthly acquisition and portfolio MIS including customers, schemes as well as spends by category; and summarize insights to enable portfolio actions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduate/Masters (Accounting/Finance degree preferred).
  </li>
  <li>
   5- 6 Years of Banking/Sales experience - customer service and sales
  </li>
  <li>
   Customer service or card business experience.
  </li>
  <li>
   Commercial Card experience
  </li>
  <li>
   Proficient in MS-Excel
  </li>
  <li>
   Familiarity with banking systems (core banking/ card processing, credit card, new customer acquisition, tele calling)
  </li>
 </ul>
 <p>
 </p>
</div>


Sales Consultant

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