sales support associate

TROVE

We are seeking a highly organized and tech-savvy individual to provide administrative support to our Project Sales Head. As a key member of the sales team, you will handle all back-end activities, ensuring seamless execution of projects and excellent customer experience. The successful candidate will possess excellent communication and negotiation skills, coupled with a keen understanding of market trends and customer needs. This role requires a proactive and strategic approach to sales.Responsibilities<ul><li>Create and manage quotations, proposals, and sales documents</li><li>Coordinate with clients, vendors, and internal teams &bull; Send and follow up on emails, including sales updates and project notifications</li><li>Coordinate sample collection, dispatch, and follow-up with sites/clients</li><li>Arrange and coordinate site visits, including logistics and scheduling</li><li>Manage project-related data and records</li><li>Provide administrative support to Project Sales Head, including preparing reports and presentations</li><li>Engage with accounts to ensure timely payment and clear any outstanding dues from customers.</li><li>Take initiative to enhance showroom displays and make improvements for a better customer experience.</li><li>Actively participate in training sessions to stay updated on product features, sales techniques, and industry trends.</li></ul>Contact HR:6366975409Job Types: Full-time, FresherPay: &#8377;300,000.00 - &#8377;500,000.00 per yearWork Location: In person

Sales Support Associate

American Logistics Group

Role : Sales Associate - US LogisticsLocation : MohaliShift Timing : 5:30 PM - 2:30 AMAbout US:Founded in 2006, American Logistics Group LLC is a federally regulated and bonded freight brokerage. We provide reliable shipping solutions with advanced technology, dedicated customer service, and tailored options to meet diverse business needs.About the Role:We are seeking energetic professionals with experience in international sales or US/international voice processes to join our growing logistics team. As a Sales Associate, you will drive outbound sales, manage client relationships, and support smooth freight operations.Key Responsibilities:<ul><li>Generate new business through outbound calls and lead development</li><li>Drive client acquisition and expand customer base</li><li>Build and maintain strong client relationships</li><li>Negotiate freight rates with carriers and shippers</li><li>Manage documentation and resolve operational issues</li></ul>Skills &amp; Qualifications:<ul><li>Minimum 6 months&rsquo; experience in US/International voice process, sales, or international ticketing</li><li>Background in freight brokerage or logistics is a strong plus.</li><li>Excellent communication and negotiation skills in English.</li><li>Willingness to work night shifts (aligned to US time zone).</li><li>Familiarity with US geography and logistics terms is an advantage</li></ul>Perks &amp; Benefits:<ul><li>Fixed Salary + performance based incentives</li><li>Cab facility</li><li>Provident Fund</li></ul>Company Address:D91, Phase 8B, Industrial Area, Sahibzada Ajit Singh Nagar - 160055Job Types: Full-time, PermanentPay: &#8377;22,000.00 - &#8377;45,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Flexible schedule</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Sales Associate - US Logistics

JTI - Japan Tobacco International

<div><div>At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. 
To make a difference with us, all you need to do is bring your human best. 
What will your story be? Apply now!
Learn more: jti.com 
Consumer Services Associate 
You will be responsible for overseeing all consumer services by implementing and using the necessary tools. You will organize available data, monitor it for regular reporting, and manage the consumer feedback system across all current and potential new channels. 
The position will be based in Izmir and report to the Sales Planning Manager. 
Position: 
As the Consumer Services Associate, you will be responsible for: 
Consumer Services: 
<ul><li>Serve as the main contact for tobacco-related feedback and JTI Sales operations
</li><li>Ensure timely reporting and follow-up of feedback with relevant stakeholders
</li><li>Log quality-related feedback in the Global Feedback Management System
</li>Provide quarterly analysis reports on quality feedback and inform related stakeholders 
<li>
</li></ul>New and Relaunches of Products: 
<ul><li>Track progress of new launches and rejuvenation projects; update stakeholders regularly and suggest solutions when needed
</li>Coordinate closely with Legal and Quality Assurance to ensure clear and accurate communication 
<li>
</li></ul>Sales and Field Uniforms: 
Support the bidding process with agencies for design, production, and distribution, in collaboration with related stakeholders 
<ul><li>
</li></ul>Quality Management System: 
<ul><li>Maintain and update quality-related policies in alignment with global guidelines
</li><li>Ensure local processes comply and remain consistent
</li>Communicate updates to relevant teams, including Sales &amp; Marketing Management 
<li>
</li></ul>Requirements: 
<ul><li>University degree in Engineering, preferably Industrial Engineering or Business Administration
</li><li>Min 1 year of relevant experience in FMCG marketing and/or trade marketing
</li><li>Good command of English
</li>Advanced level of MS Office tools and database management 
<li>
</li></ul>What to expect: 
At JTI, we believe great talent deserves great rewards. Here&rsquo;s what you can look forward to when you join our team: 
Competitive Rewards &amp; Profit-Sharing: Enjoy a rewarding compensation package with an attractive incentive plan tied to company performance. 
Work Your Way: Enjoy 50% hybrid working options and a work-from-home allowance (available for eligible roles). 
Your Benefits, Your Way based on your preferences: Flexible benefits tailored to your lifestyle and priorities such as health insurance with family coverage, contributory pension plan, shared purchase, wellbeing support... 
Family Comes First: Enjoy 20 weeks of fully paid family leave&mdash;including extended paid paternity leave and full maternity pay&mdash;with our JTI Family Leave Benefit. 
Grow with Us: Explore exciting career development and personal growth opportunities in a truly international environment. Unlock ongoing learning with global training programs, expert-led webinars, e-learning platforms, and sponsored professional certifications. 
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps: 
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type. 
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</div></div>

Consumer Services Associate

Bath & Body Works

<div>Description 
 
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores
 
 
At Bath &amp; Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
 
 
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. 
 
As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness by understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment. 
 
Responsibilities 
<ul><li>Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.</li>
<li>Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.</li>
<li>Recover and replenish merchandise on the sales floor to brand standards.</li>
<li>Process merchandise to be sales floor ready and maintain the back room.</li>
<li>Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.</li>
<li>Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.</li>
<li>All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.</li>
<li>Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.</li>
<li>Maintain our values, policies, and procedures.</li> 
</ul> 
 
Qualifications 
<ul>
<li>Thrives in a customer-first based retail environment.</li>
<li>Demonstrated sales and customer experience results in a fast-paced environment.</li>
<li>Effective communication skills, being open to feedback, and the ability to adapt quickly.</li>
<li>Ability to de-escalate store and customer situations effectively.</li>
<li>Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.</li>
</ul> 
Core Competencies 
<ul><li>Lead with Curiosity &amp; Humility</li>
<li>Build High Performing Teams for Today &amp; Tomorrow</li>
<li>Influence &amp; Inspire with Vision &amp; Purpose</li>
<li>Observe, Engage &amp; Connect</li>
<li>Strive to Achieve Operational Excellence</li>
<li>Deliver Business Results</li>
</ul> 
Benefits 
 
Bath &amp; Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger &amp; Live Brighter. Benefits for part-time associates include: 
<ul><li>Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.</li>
<li>Dental coverage, and vision coverage for frames and eye exams.</li>
<li>Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.</li>
<li>No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).</li>
<li>On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.</li>
<li>40% merchandise discount and free Bath &amp; Body Works product that encourages you to come back to your senses!</li>
<li>Visit bbwbenefits.com for more details.</li>
</ul> 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. 
 
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .
 
 
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. 
 
Application window will close when all role(s) are filled.</div>

Retail Sales Support-THE MALL AT WELLINGTON GREEN

Nestlé

<div>B2B ProCare Associate
 
Location: NBS 
Company: Nestl&eacute; Egypt Full-time 
Purpose of Job:
To Handle incoming calls and Ensure all calls are logged in CRM, respond to social media contact us requests and Emails covering the following Services : Technical machine assistance, telemarketing, order capturing, payment collection and dues payments. Conducts survey and service satisfaction assessments. Attending on going training and Knowledge transfer sessions and carry out general , Quatitative and qualitative insightful reports coverning all mentioed servcies. 
 
A DAY IN THE LIFE &hellip;
<ul><li>Handling received engagement to MENA region ProCare Call Center. For different contact reasons and through various channels (telephone, Emails, contact us forms, social contacts)
</li><li>Guide Nestle Professional Customers and Consumers through complains handling and other queries regarding Nestle products range and Services.
</li><li>Conduct the outbound calls for the new prospects (leads) or offering Nestle Professional products or solutions (tele sales)
</li><li>Conduct Consumer/Customer satisfaction Surveys
</li><li>Ensure cases are followed up with operational team on time resolving. Real time alerts and regular updates in case of crises
</li><li>Ensures proper notification and escalation of critical complaints and irate customers
</li><li>Follows the changes in the messaging and the ways of working
</li><li>Execute additional tasks from the Line Manager or the Market
</li><li>Promote and support continuous improvement initiatives by leveraging NCE practices such as ORs/ GSTD/FI
</li><li>Follow, and help to improve, standard global processes and standard routines
</li></ul>WHAT MAKES YOU SUCCESSFUL:
'&bull; . University Degree (e.g. marketing, business studies, communications, journalism, media studies, psychology).
2. Experience in Consumer services &amp; Marketing or in Sales at Nestl&eacute; or equivalent FMCG preferred.
3. Paid or voluntary work experience gained with a media evaluation company or within marketing/PR preferred.
4. Good communication skills both written and spoken in Arabic and English Languages (Urdu or other upon requirements).
5. Excel knowledge (able to organize tables, build simple charts, sorting, filtering, conditional formatting etc.)</div>

B2B ProCare Associate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 172846
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
 </li>
 <li>
 You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
 <li>
 Address basic customer complaints and escalate issues as needed.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
 <li>
 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong verbal communication skills.
 </li>
 <li>
 Exceptional customer service skills.
 </li>
 <li>
 Attention to detail for maintaining store standards.
 </li>
 <li>
 Ability to engage in upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles, with a focus on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to interact with customers effectively.
 </li>
 <li>
 Ability to maintain high store standards, both in terms of product organization and cleanliness.
 </li>
 <li>
 Experience in operating cash registers and following cash handling procedures.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Customer Service Associate | Retail | M&S | UAE

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate - Seller Support | MAF Retail | Retail Corporate Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Associate - Seller Support is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
 </li>
 <li>
 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
 </li>
 <li>
 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
 </li>
 <li>
 Collaborate closely with other teams, such as Account managers, Operations, and Customer Service, to align seller experience updates with overall business objectives.
 </li>
 <li>
 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.
 </li>
 <li>
 Ensure compliance with all marketplace policies, guidelines, and regulatory requirements.
 </li>
 <li>
 Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders.
 </li>
 <li>
 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, marketing, Information technology, Computer science, Business administration)
 </li>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry.
 </li>
 <li>
 Capability to multitask and handle multiple seller inquiries simultaneously while maintaining attention to detail and accuracy in responses.
 </li>
 <li>
 Exemplary performance record, particularly with regard to SLA, quality &amp; productivity.
 </li>
 <li>
 Basic understanding of data analysis tools or reporting software to generate performance reports, analyze seller metrics, and identify trends or patterns in seller behavior and performance.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Associate - Seller Support

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