sales support coordinator

New Leader Manufacturing

<div>The Sales &amp; Support Coordinator position is responsible for selling parts and equipment by managing incoming calls from customers/dealers. Uses various systems, processes and other departments' support to ensure a high level of customer satisfaction.
Key Responsibilities
RESULTS
Critical 55%<ul><li>
Receives and enters orders with a high level of accuracy.</li><li>
Prepares order acknowledgements, picking tickets, and packing slips for shipment of orders.</li><li>
Analyzes daily reports and trending sales data to ensure department goals and forecasts are being met.</li><li>
Submits monthly goals and forecasting tracking data to Inside Sales Manager.</li></ul>
Productivity / Job Knowledge 20%<ul><li>
Ascertains serial number and model needed, or advises customer of part/equipment needed according to description of malfunction.</li><li>
Coordinates with Scheduling and Purchasing to get ordered parts and equipment welded, assembled, and painted through the production facility to meet customer needs.</li><li>
Reads and becomes familiar with all manuals, engineering drawings, hard cards and databases for identifying replacement part number, specification, and price database.</li><li>
Determines when to expedite customer orders and confirms shipment with customer.</li><li>
Develops and coordinates promotions and programs, as well as monitor results (ie: chain program, early orders).</li><li>
Tracks and maintains all customer orders, acknowledgements and historical data.</li><li>
Performs system update of annual pricing agreement.</li></ul>
Dependability 15%<ul><li>
Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers.</li><li>
Completes goals/projects on time or ahead of schedule.</li><li>
Responds to work assignments and requests by being cooperative and available.</li><li>
Follows through and meets commitments.</li><li>
Available as a resource to subordinates and/or peers.</li></ul>
Safety 10%<ul><li>
Follows safety procedures, protocols, policies, and adheres to all SAFESTART concepts, and acts when others are not holding themselves accountable.</li></ul>
Total 100%
CORE VALUES
Act Like an Owner. 20%<ul><li>
Leads by example and takes ownership in everything you do and or say.</li><li>
If you see something, say something and follow through until it's right.</li><li>
Treats others with respect and kindness.</li></ul>
Be Interested. Stay Interested. 20%<ul><li>
Isn&rsquo;t complacent. Seizes opportunities to learn by participating in activities to increase understanding.</li></ul>
Create Change. Start With Yourself. 20%<ul><li>
Asks &quot;why&quot;, is open-minded, and challenges the status quo.</li><li>
Leads and supports changes for the sake of improvement.</li></ul>
Seek New Perspectives. 20%<ul><li>
Seeks new perspectives from all available sources to challenge your own, and brings them into your decision making process.</li><li>
Involves all stakeholders in making decisions. Is open to input from all sources.</li></ul>
Fail Fast. Learn Fast. 20%<ul><li>
Considers long and short-term outcomes when making decisions.</li><li>
Is fearless.</li><li>
Readily admits mistakes.</li></ul>
Total 100%
Requirements
Qualifications and Essential Skills:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or related field with a minimum of two (2) years related experience in sales or customer service, preferred.</li><li>
Ability to effectively communicate with managers, co-workers, and customers.</li><li>
Oral and written communication skills appropriate for working with all levels of the company, customers, and suppliers.</li><li>
Strong computer skills including Word, Excel &amp;PowerPoint.
</li><li>Demonstrate attention to detail with a sense of urgency.</li><li>
Must have a strong technical aptitude and possess the ability to gain detailed product knowledge and be able to actively promote programs, policies and procedures.</li></ul>
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit and interface with computer systems while maintaining a high level of concentration. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to use hands/fingers to handle or feel. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds of files or supplies. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the office work environment is usually quiet. Employee may be exposed to shop environment while distributing documents to shop area. When on shop floor, employee will be required to wear safety glasses at all times, steel-toed footwear and ear protection when job demands presence in areas outside safety zones, and gloves when handling material.</div>

Sales & Support Coordinator

Mellow Ink

Mellow Ink is looking for a highly organized, detail-oriented Operations &amp; Sales Support Coordinator to help keep our day-to-day running smoothly while delivering a top-tier customer experience. This role is the backbone of our workflow; supporting customer communication, order management, invoicing, and overall operations.What You&rsquo;ll Do:<ul><li>Respond to customer inquiries via email and phone quickly and professionally</li><li>Follow up on orders, designs, approvals, and timelines</li><li>Create and send invoices; track payments and expenses in QuickBooks</li><li>Manage and maintain online stores and order processing</li><li>Coordinate order schedules and production timelines</li><li>Handle shipping, receiving, and order fulfillment logistics</li><li>Order supplies and materials as needed</li><li>Support the team with general administrative tasks</li></ul>What We&rsquo;re Looking For<ul><li>Strong organization and attention to detail (non-negotiable)</li><li>Excellent communication skills (written + verbal)</li><li>Experience with QuickBooks or similar bookkeeping tools</li><li>Ability to manage multiple projects and deadlines</li><li>Comfortable working in a fast-paced, small business environment</li><li>Experience with online stores (Squarespace or similar) is a plus</li><li>Familiarity with screen printing/apparel is a bonus but not required</li></ul>Job Type: Full-timePay: $15.00 - $19.00 per hourWork Location: Hybrid remote in Newark, DE 19702

Operations & Sales Support Coordinator

Crest Technologies

We are looking for a detail-oriented and motivated Sales Support Coordinator to join our growing team. The ideal candidate will possess strong communication skills, a problem-solving mindset, and a basic understanding of the print industry and graphic design.Key Responsibilities:<ul><li>Maintain accurate and up-to-date customer records, sales orders, and CRM data</li><li>Prepare sales proposals, quotations, contracts, and presentations in collaboration with the sales team</li><li>Process sales orders efficiently, ensuring accuracy in pricing, product details, and delivery timelines</li><li>Coordinate with logistics, inventory, and finance teams to ensure smooth and timely order fulfillment</li><li>Monitor order progress and proactively communicate updates or delays to clients and internal teams</li><li>Act as the primary point of contact for customer inquiries related to orders, pricing, and product details</li><li>Handle client queries via email, phone, and in-person meetings, including client site visits when required</li><li>Resolve customer concerns professionally or escalate them to the relevant department when necessary</li><li>Build and maintain strong client relationships to ensure high levels of customer satisfaction</li></ul>Requirements:<ul><li>Education: A-Levels, Diploma, or Associate Degree</li><li>Experience: Prior experience in customer service or a similar role preferred</li><li>Skills Required:</li><li>Good verbal and written communication</li><li>Basic knowledge of graphic design and print industry is a plus point</li><li>Good organizational and coordination skills</li></ul>Why Join Us?<ul><li>Competitive salary package</li><li>Annual leaves</li><li>Supportive and collaborative work environment</li><li>Opportunity to work closely with clients and develop professional skills</li></ul>Job Details:<ul><li>Location: PECHS Block 6 (with occasional client site visits)</li><li>Working Days: Monday to Friday</li><li>Working Hours: 9:00 AM &ndash; 6:00 PM</li><li>Job Type: Full-time</li></ul>Application Questions:<ul><li>Why are you planning to leave your current job (or why did you leave your last role)?</li><li>What is your current/last salary?</li><li>How soon can you join?</li></ul>Application Deadline:10th April 2026Job Type: Full-timePay: Up to Rs70,000.00 per monthApplication Question(s):<ul><li>Why did you leave your last job/plan to leave your current job?</li><li>Please include your current/last pay scale with your application</li><li>How soon can you join?</li></ul>Work Location: In person

Sales Support Coordinator / Customer Care Service

Dragonfly Energy Corp

Position SummaryAs a Technical Support Coordinator, you will serve as the primary technical point of contact for customers, installers, and distributors utilizing Dragonfly Energy&rsquo;s Battle Born Batteries systems and power electronics. You will balance two critical functions: providing expert-level troubleshooting to resolve field issues and managing the end-to-end Return Merchandise Authorization (RMA) process to ensure high customer satisfaction and quality feedback loops.Key Responsibilities1. Technical Support &amp; Troubleshooting<ul><li>Provide high-level technical assistance via phone, email, and chat regarding battery installation, commissioning, and performance.</li><li>Diagnose complex issues related to Battery Management Systems (BMS), communication protocols, and integration with inverters/chargers.</li><li>Interpret battery telemetry data and log files to identify cells balancing issues, firmware bugs, or hardware failures.</li><li>Maintain an up-to-date internal knowledge base of technical manuals, FAQs, and firmware versions.</li></ul>2. RMA Management &amp; Logistics<ul><li>Oversee the entire lifecycle of the RMA process, from initial claim validation to the shipment of replacements.</li><li>Verify Warranty Claims: Review technical logs and photos to determine if the failure falls under warranty coverage.</li><li>Coordinate with logistics team for the safe transport of hazardous materials (Class 9 Lithium Batteries) in compliance with shipping regulations.</li><li>Maintain a detailed tracking database of all returns, documenting root cause analysis (RCA) provided by the engineering team.</li></ul>3. Quality Assurance &amp; Reporting<ul><li>Identify recurring hardware or software trends and report them to the Engineering and Manufacturing departments.</li><li>Collaborate with the warehouse team to ensure returned units are inspected, refurbished, or disposed of according to environmental standards.</li><li>Monitor and report on Support KPIs, including &quot;Time to Resolution&quot; and &quot;RMA Cycle Time.&quot;</li></ul>Required Qualifications<ul><li>Experience: 2+ years in technical support, ideally within the Renewable Energy, EV, or ESS (Energy Storage Systems) sectors.</li><li>Technical Knowledge:</li><li>Understanding of Lithium-Ion battery chemistry, voltage curves, and SoC (State of Charge) logic.</li><li>Proficiency with multimeter usage and electrical safety protocols.</li><li>Familiarity with solar/storage software monitoring platforms.</li><li>Soft Skills: Exceptional patience and the ability to &quot;de-escalate&quot; frustrated customers while explaining complex technical concepts in simple terms.</li></ul>Preferred Qualifications<ul><li>Education: Associate&rsquo;s or Bachelor&rsquo;s degree in Electrical Engineering, Electronics, or a related technical field preferred</li><li>Certifications: Knowledge of UN38.3 or DOT/IATA Lithium Battery shipping regulations is a major plus.</li></ul>Typical Work Environment<ul><li>Fast-paced environment requiring the ability to manage multiple open tickets and RMA shipments simultaneously.</li><li>Occasional need to handle physical battery units for inspection (must be able to lift up to 35 lbs.)</li></ul>Pay: $65,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Technical Sales Support Coordinator

Saaiban Makreting Network

Lakhani GroupLakhani Group is looking for an experienced Sales Coordinator (female) to join our growing real estate team. A Sales Coordinator supports the sales team by managing administrative tasks, coordinating sales activities, maintaining customer records, and ensuring smooth communication between clients and the sales department. The role helps improve sales efficiency and customer satisfaction.Job Responsibilities:<ul><li>Coordinate sales team activities and schedules.</li><li>Maintain and update clients databases and sales records.</li><li>Assist the sales team in preparing proposals and presentations.</li><li>Communicate with clients.</li><li>Track sales performance and prepare sales reports.</li><li>Coordinate with marketing departments.</li><li>Ensure timely follow-up with potential and existing clients.</li><li>Handle client complaints and escalate issues when required.</li><li>Support sales campaigns and promotional activities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>1&ndash;3 years of sales support or coordination experience</li><li>Strong communication and organizational skills</li><li>Proficiency in Microsoft Office (especially Excel)</li></ul>Benefits:<ul><li>Lunch allowance</li><li>12 paid annual leaves (6 medical, 6 casual)</li><li>On-time salary payments</li><li>Performance-based bonuses</li><li>Attractive commission structure</li></ul>Working Hours:<ul><li>11:00 AM to 7:30 PM</li></ul>Location:4th Floor, Sayyeda Chamber, SB-04 Main University Road, Block 13-C, Gulshan-e-Iqbal, Karachi, Sindh, PakistanJob Type: Full-timeWork Location: In person

Sales Coordinator - Urgent Hiring

Hilton

<div>Sales Coordinator
A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. 
What will I be doing? 
As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li>
<li>Understand fully the hotel amenities, packages and promotions</li>
<li>Generate and develop sales leads and contact potential clients to build business relationships</li>
<li>Produce quotations and written confirmation to all clients</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li>
<li>Arrange and carry out Hotel show rounds</li></ul>
What are we looking for? 
A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Excellent communication skills</li>
<li>High level of IT skills, including Excel, PowerPoint, and Word</li>
<li>Proactive approach to meeting deadlines and targets</li>
<li>Excellent organisational and administration skills</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a sales role</li>
<li>Relevant degree, in a sales or business discipline, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Coordinator

Axiom World Pvt Ltd

Evee Electric is seeking a Sales Coordinator to support our growing sales team. The ideal candidate will assist with sales administration, coordinate orders, maintain customer records, and ensure smooth communication between sales, operations, and customers. This role plays a key part in improving sales efficiency and ensuring timely order processing and delivery.Key Responsibilities<ul><li>Support the sales team in daily operational and administrative activities.</li><li>Prepare and process sales quotations, orders, and invoices.</li><li>Maintain and update customer records and sales databases.</li><li>Track sales targets and prepare periodic sales reports.</li><li>Coordinate with logistics, warehouse, and finance teams for smooth order fulfillment.</li><li>Respond to customer inquiries regarding products and order status.</li><li>Assist the sales team in preparing presentations, proposals, and documentation.</li><li>Monitor order status to ensure timely and accurate delivery.</li><li>Support sales campaigns, promotions, and events when required.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1+ years of experience in sales coordination or sales support roles.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Experience with CRM or ERP systems will be an added advantage.</li><li>Strong communication, organizational, and multitasking skills.</li><li>High attention to detail and ability to manage deadlines effectively.</li></ul>How to Apply Interested individuals may apply through Indeed or share their resumes at humanresources.evee@gmail.com and mention &ldquo;Sales Coordinator &ndash; Lahore&rdquo; in the subject line.Pay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

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10000 sales support coordinator jobs Near Me

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