sales support manager

IMCD

<div><p><b>Technical Sales Manager &ndash; Food &amp; Nutrition</b></p><p><br>
Technical Sales Manager &ndash; Food &amp; Nutrition</p><p>
Department: Food &amp; Nutrition<br>
Location: [Cairo, Egypt]<br>
Reports to: Sr. Sales Manager &ndash; Food &amp; Nutrition<br>
<br>
<b>Purpose of the Role</b><br>
To drive sales growth and support customers by combining deep technical knowledge of food ingredients with commercial engagement. The Technical Sales Manager is responsible for managing customer relationships, promoting IMCD&rsquo;s ingredient portfolio, and providing technical formulation support in targeted food and beverage sectors.<br>
<br>
<b>Key Responsibilities</b><br>
Sales &amp; Customer Development<br>
Manage and grow sales with existing and new customers across focus segments (e.g., dairy, bakery, beverages, sauces, supplements).<br>
Identify customer needs and present value-based solutions using IMCD&rsquo;s ingredient portfolio.<br>
Achieve assigned sales targets, gross margin goals, and project pipeline KPIs.<br>
Technical Support &amp; Solution Selling<br>
Act as a trusted advisor to customer R&amp;D teams by offering formulation guidance, troubleshooting, and application suggestions.<br>
Deliver technical presentations and support sampling and trials in collaboration with IMCD&rsquo;s application labs or supplier teams.<br>
Stay updated on ingredient functionalities, food trends, and regulatory constraints relevant to customer needs.<br>
Supplier Engagement &amp; Portfolio Promotion<br>
Maintain strong technical knowledge of IMCD&rsquo;s supplier portfolio and align on strategy, product focus, and priorities.<br>
Provide market feedback and project updates to suppliers through structured reports and meetings.<br>
Participate in joint visits or events with supplier representatives when required.<br>
Reporting &amp; Pipeline Management<br>
Maintain accurate project updates, customer interactions, and forecasts in CRM (e.g., Salesforce).<br>
Provide monthly reports on sales activities, market trends, and competitor insights.<br>
Contribute to budget planning, demand forecasting, and go-to-market initiatives.<br>
<br>
<b>Key Competencies and Skills</b><br>
Strong technical background in food science or technology<br>
Excellent communication and interpersonal skills with a consultative approach<br>
Ability to understand and explain complex ingredient functionalities and applications<br>
Commercial awareness and negotiation skills<br>
Proficiency in Microsoft Office; experience with CRM systems is a plus<br>
Fluent in English and Arabic<br>
<br>
<b>Education and Experience</b><br>
Bachelor&rsquo;s or Master&rsquo;s degree in Food Science, Food Technology, or Nutrition<br>
4&ndash;7 years of experience in technical sales, application support, or product development in the food ingredients industry<br>
Exposure to B2B sales and working with international suppliers is a plus<br>
Knowledge of regional food regulations and labeling requirements is an advantage</p></div><p></p>

Technical Sales Manager – Food & Nutrition

Wärtsilä Corporation

<div></div><div><div><div><div><div><p>Sales Support Engineer, Shaft Line Solution (SLS) - Turkey<br>
</p></div></div></div></div><div></div><div><div><div><div><div>We are now looking for a</div><br>
<p></p>
<p><b>
Sales Support Engineer, Shaft Line Solution (SLS) </b><b>&ndash; </b><b>Turkey</b></p><br>
<div></div>
<div>
to join our team working for a better future.
</div><p>This position reports to the Regional Sales Manager and the preferred location is Istanbul, Turkey.</p><br>
<p></p>
<div><b>
What you will be doing</b></div><br>
<p>
</p><p>In this position, you will be a part of the SLS Area Sales - Central Europe (Greece, Cyprus, Turkey, Black Sea &amp; Caspian Sea) Team and will be responsible for Turkey, Black Sea &amp; Caspian Sea, within the global SLS Sales &amp; Delivery organisation. The SLS Area Sales team drives business growth in the Commercial Marine and Navy markets through a proactive sales approach, targeting ship owners, ship management, shipyards, and partners for new builds and lifecycle vessel support. You will work closely with Sales Manager, SLS Sites, Sales Support, and Field Service teams to ensure a first-class customer experience.</p><br>
<p></p>
<p>
As <b>Sales Support Engineer, Shaft Line Solution (SLS) </b><b>&ndash; </b><b>Turkey</b>, your work will focus on these responsibilities:</p><br>
<p>
</p><ul><li>Generate customer-specific solutions, specifications, FS offers and handover of FS orders to FS team for the SLS portfolio in Commercial &amp; Navy business and projects</li>
<li>Support the Sales Manager with bid management and follow-up on offers and receivables</li>
<li>Evaluate inquiries and maintain opportunity information in CRM (Salesforce)</li>
<li>Support the Sales Manager in configuring solutions according to defined needs</li>
<li>Prepare cost calculations as directed by Sales and agreed targets</li>
<li>Evaluate technical and environmental risks of proposed solutions</li>
<li>Assist the Spare Parts Coordination team in identifying upselling opportunities</li>
<li>Ensure timely responses to sales inquiries, requests, and orders</li>
<li>Provide technical assistance to the sales team and customers</li>
<li>Participate in relevant sales meetings with customers as required</li>
<li>Organize and perform process handover meetings with involved parties</li></ul><br>
<p></p>
<div><b>
To be successful in this role, we expect you to have:</b></div><br>
<p></p>
<ul>
<li>BSc in Engineering or equivalent</li>
<li>At least 1 year of experience in Seals and Bearings or over 3 years in the marine/offshore industry</li>
<li>Continuous learning attitude and a positive, can-do mindset</li>
<li>Excellent team-player with the ability to collaborate with local and global stakeholders</li>
<li>Strong interpersonal skills and ability to build business relationships</li>
<li>Good knowledge of MS Office and CRM (Salesforce)</li>
<li>Fluent in Turkish (spoken and written) and good proficiency in English; other language skills are a plus</li>
<li>Willingness to travel as requested</li>
<li>Attention to detail, proactive mindset, and flexibility</li>
<li>Goal-oriented with a passion for creating clear business value</li></ul><br>
<p></p>
<p><b>
Preferred / Plus Qualifications:</b></p><br>
<p></p>
<ul>
<li>Knowledge of regional markets and products such as lip and mechanical seals, bearings, and other shaft line equipment</li>
<li>Understanding of W&auml;rtsil&auml;&rsquo;s purpose and values</li>
<li>Strong technical and engineering knowledge</li></ul><br>
<p></p>
<div><b>
Why you and us?</b></div><br>
<div></div>
<div>
We at W&auml;rtsil&auml; believe in empowerment, ownership and taking responsibility of our work. We support each other&rsquo;s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.</div><br>
<div>
</div><div>We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don&rsquo;t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?</div><br>
<div>
</div><div>We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.</div><br>
<div></div>
<div>
</div><div><b>Contact &amp; next steps</b></div><br>
<div></div>
<div>
We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.</div><br>
<div>
</div><div>For further questions related to this position please reach out to Mrs Maria Papamichail , Regional Sales Manager, Greece, Cyprus, Turkey, Black Sea &amp; Caspian Sea, through email maria.papamichail@wartsila.com (only for questions from direct job applicants, applications through email will not be recorded or responded to).</div><br>
<div>
</div><div>Welcome to join us in shaping the decarbonisation of marine and energy!</div><div></div><div><br>
Last application date: 12/12/2025</div><br>
<div></div>
<div>At W&auml;rtsil&auml; we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.<br>
<br>
Please note that according to W&auml;rtsil&auml; policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.</div></div></div></div></div></div><div></div>

Sales Support Engineer, Shaft Line Solution (SLS) - Turkey

Living Spaces

<div></div><div><div>Position Summary
</div>The primary role of the Sales Support Lead is to oversee all aspects of Retail Operations using Standard Work and the Operations Guest Engagement Model. The Sales Support Lead will train and supervise the operational duties of Sales Specialists 2.<div></div><div>
Position Description</div><div>
Essential Duties and Responsibilities include the following. Other duties may be assigned.</div><ul><li><div>
Support store leadership in evaluating behaviors, training, and development of Sales Specialists II in operational tasks such as cash handling, complex transactions, and post-purchase order management.</div></li><li><div>
Build schedules to ensure coverage is optimized to support business needs, as assigned by the Sales Support Manager.</div></li><li><div>
Complete Daily, Weekly, Monthly, and Quarterly Operations Standard Work in a timely manner.</div></li><li><div>
Utilize the Operations Onboarding program to facilitate training for Sales Specialist II. Demonstrate processes, provide hands-on practice, and conduct role plays to ensure they receive training on common guest engagement scenarios.</div></li><li><div>
Provide feedback to the General Manager and direct manager on team members' training progress.</div></li><li><div>
Conduct Asset Protection Audits to evaluate adherence to Standard Operating Procedures. Provide feedback to store leadership when errors and high-risk trends are identified.</div></li><li><div>
Execute and manage Cash and Check Handling Standard Operating Procedures. Observe Sales Specialist II behaviors to validate SOP execution and provide coaching when necessary.</div></li><li><div>
Assist Store Leadership in resolving Guest Escalations. Use de-escalation techniques to provide optimal customer service. Observe Sales Specialist II for proper use of de-escalation techniques, training and coaching where needed.</div></li><li><div>
Execute Standard Work and related SOPs for the setup and maintenance of prep kitchen and Beverage Bar to ensure food safety standards are met.</div></li><li><div>
Execute cash office procedures to exacting standards, ensuring compliance from Sales Specialists II with both observation and review of Cash Office Documents preparation.</div></li><li><div>
Complete required training in WorkDay and other platforms as assigned, in the expected time frame. Partner with store leadership to ensure all required team members have completed Operations training courses.</div></li><li><div>
Conduct routine talent conversations with management to develop leadership skills and build a talent &ldquo;bench&rdquo; for future Sales Specialists II and the Back Office Lead.</div></li><li><div>
Perform duties as the &quot;Sales Floor Leader&quot; and &quot;Guest Engagement Leader&quot; to drive results that increase sales, as assigned by Store Management. Monitor Team Member interactions with guests, pair Sales Specialists with Guests, and maintain constant awareness of guest pairing with the Sales team throughout the store.</div></li><li><div>
Manage store supply inventory and budget, as assigned by the Sales Support Manager. Place supply orders with approved vendors, ensure purchase orders and invoices are accurate, and provide them to Accounts Payable in a timely manner.</div></li><li><div>
Operate as &quot;Manager on Duty&quot; as assigned, with regards to Discounts, Escalations, SKU Checks, Specialty system payments, and order modifications.</div></li><li><div>
Work Operations reporting daily to resolve potential sales errors and address guest follow-up requests.</div></li><li><div>
Engage with guests throughout the store, provide sales assistance, and uphold a high standard of guest service to ensure an exceptional experience.</div></li></ul><div></div><div>
Qualifications</div><div>
Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.</div><div><br>
Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.</div><div></div><div>
Position Hiring Range</div><div>
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant&rsquo;s education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.</div><div></div>
Compensation: $15.50 - $20.15<div></div><div>
Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI&rsquo;s.</div><div></div><div>
Benefits Include:</div><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
401(k) (full and part time eligible)</li><li>
Vacation</li><li>
Sick Time</li><li>
Flex Spending Account</li><li>
Employee Assistance Program</li></ul><div></div><div>
For more details, please visit our website at: Careers (<div>livingspaces.com</div>)</div><div></div><div>
Equal Opportunity Employer</div><div>
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person&rsquo;s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.</div><div></div><div>
E-Verify</div><div>
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.</div><div></div><div><div>
Applicant Privacy</div></div></div>

Sales Support Lead

<div></div><div><div>Position Summary
</div>The primary role of the Sales Support Lead is to oversee all aspects of Retail Operations using Standard Work and the Operations Guest Engagement Model. The Sales Support Lead will train and supervise the operational duties of Sales Specialists 2.<div></div><div>
Position Description</div><div>
Essential Duties and Responsibilities include the following. Other duties may be assigned.</div><ul><li><div>
Support store leadership in evaluating behaviors, training, and development of Sales Specialists II in operational tasks such as cash handling, complex transactions, and post-purchase order management.</div></li><li><div>
Build schedules to ensure coverage is optimized to support business needs, as assigned by the Sales Support Manager.</div></li><li><div>
Complete Daily, Weekly, Monthly, and Quarterly Operations Standard Work in a timely manner.</div></li><li><div>
Utilize the Operations Onboarding program to facilitate training for Sales Specialist II. Demonstrate processes, provide hands-on practice, and conduct role plays to ensure they receive training on common guest engagement scenarios.</div></li><li><div>
Provide feedback to the General Manager and direct manager on team members' training progress.</div></li><li><div>
Conduct Asset Protection Audits to evaluate adherence to Standard Operating Procedures. Provide feedback to store leadership when errors and high-risk trends are identified.</div></li><li><div>
Execute and manage Cash and Check Handling Standard Operating Procedures. Observe Sales Specialist II behaviors to validate SOP execution and provide coaching when necessary.</div></li><li><div>
Assist Store Leadership in resolving Guest Escalations. Use de-escalation techniques to provide optimal customer service. Observe Sales Specialist II for proper use of de-escalation techniques, training and coaching where needed.</div></li><li><div>
Execute Standard Work and related SOPs for the setup and maintenance of prep kitchen and Beverage Bar to ensure food safety standards are met.</div></li><li><div>
Execute cash office procedures to exacting standards, ensuring compliance from Sales Specialists II with both observation and review of Cash Office Documents preparation.</div></li><li><div>
Complete required training in WorkDay and other platforms as assigned, in the expected time frame. Partner with store leadership to ensure all required team members have completed Operations training courses.</div></li><li><div>
Conduct routine talent conversations with management to develop leadership skills and build a talent &ldquo;bench&rdquo; for future Sales Specialists II and the Back Office Lead.</div></li><li><div>
Perform duties as the &quot;Sales Floor Leader&quot; and &quot;Guest Engagement Leader&quot; to drive results that increase sales, as assigned by Store Management. Monitor Team Member interactions with guests, pair Sales Specialists with Guests, and maintain constant awareness of guest pairing with the Sales team throughout the store.</div></li><li><div>
Manage store supply inventory and budget, as assigned by the Sales Support Manager. Place supply orders with approved vendors, ensure purchase orders and invoices are accurate, and provide them to Accounts Payable in a timely manner.</div></li><li><div>
Operate as &quot;Manager on Duty&quot; as assigned, with regards to Discounts, Escalations, SKU Checks, Specialty system payments, and order modifications.</div></li><li><div>
Work Operations reporting daily to resolve potential sales errors and address guest follow-up requests.</div></li><li><div>
Engage with guests throughout the store, provide sales assistance, and uphold a high standard of guest service to ensure an exceptional experience.</div></li></ul><div></div><div>
Qualifications</div><div>
Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.</div><div><br>
Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.</div><div></div><div>
Position Hiring Range</div><div>
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant&rsquo;s education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.</div><div></div>
Compensation: $16.40 - $21.33<div></div><div>
Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI&rsquo;s.</div><div></div><div>
Benefits Include:</div><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
401(k) (full and part time eligible)</li><li>
Vacation</li><li>
Sick Time</li><li>
Flex Spending Account</li><li>
Employee Assistance Program</li></ul><div></div><div>
For more details, please visit our website at: Careers (<div>livingspaces.com</div>)</div><div></div><div>
Equal Opportunity Employer</div><div>
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person&rsquo;s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.</div><div></div><div>
E-Verify</div><div>
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.</div><div></div><div><div>
Applicant Privacy</div></div></div>

Retail Sales Support Lead (part-time)

IDFC FIRST Bank

<div>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Role/ Job Title:
 </strong>
 Associate Manager-Acquisition (Corporate Salary)
 <br/>
 <br/>
 <strong>
  Function/ Department:
 </strong>
 Branch Banking
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The role entails direct customer interaction and is responsible for business acquisition of corporate salary accounts for a designated geography. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 <br/>
 <br/>
 <strong>
  Roles &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Acquisition of new to bank Corporate Salary account customers in the identified segment and reference generation from the specified catchment area
  </li>
  <li>
   Ensure acquisition of high quality corporate salary accounts in terms of constitution, segments and product mix
  </li>
  <li>
   Register, activate and fund the accounts within 3 months of opening
  </li>
  <li>
   Engage customers with multiple products at the time of account opening (viz: Mobile banking / Net banking registration / RD- FD activation)
  </li>
  <li>
   Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
  </li>
  <li>
   Assist and support the Sales Manager in catchment mapping and scoping exercise
  </li>
  <li>
   Provide regular feedback to Sales Manager on opportunities and customer needs
  </li>
  <li>
   Ensure adherence to selling norms, account opening formalities and KYC norms
  </li>
  <li>
   Ensure strict compliance with internal guidelines and external regulations
  </li>
  <li>
   Ensure quality sourcing in line with the bank's policy
  </li>
  <li>
   Preparation of wish list of customers through promotional activities
  </li>
  <li>
   Generating leads for family accounts and other cross sell products
  </li>
  <li>
   Proactive resolution of customer queries
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Qualification
  <br/>
  <br/>
 </strong>
 Graduation: Bachelor&rsquo;s in Engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Management
 <br/>
 <br/>
 <strong>
  Experience:
 </strong>
 0 to 2 years of relevant experience
</div>


Associate Manager-Acquisition (Corporate Salary)

Ceumed Medical Devices LLP

<p>Job Description &ndash; Sales Support Executive</p><p>Position: Sales Support Executive</p><p>Department: Sales</p><p>Location: Al Khawaneej, Dubai</p><p>Reports to: Sales Manager</p><p>Role Summary</p><p>The Sales Support Executive is responsible for providing operational, administrative, and customer service support to the Sales Team. This role ensures smooth coordination between clients, logistics, and the sales department, while maintaining high service standards and timely execution of tasks.</p><p>---</p><p>Key Responsibilities</p><p>1. Payment Follow-up</p><p>Regularly follow up with customers for pending payments.</p><p>Coordinate with the Finance team for updating collections.</p><p>Ensure timely submission of invoices and payment documents.</p><p>2. Cheque Collection</p><p>Coordinate and schedule cheque pickups from clients.</p><p>Maintain proper documentation and handover to Finance.</p><p>Ensure accuracy and timely deposit of collected cheques.</p><p>3. Sample Submission</p><p>Arrange and submit product samples to clients as requested.</p><p>Track sample requests and ensure timely delivery.</p><p>Collect feedback from clients and update the Sales team.</p><p>4. After-Sales Service Coordination</p><p>Respond to customer queries and complaints promptly.</p><p>Coordinate with service engineers or suppliers for support.</p><p>Follow up to ensure issues are resolved within agreed timelines.</p><p>5. Urgent Deliveries</p><p>Arrange and coordinate urgent deliveries with the logistics team.</p><p>Monitor delivery status and keep clients updated.</p><p>Ensure accuracy in the delivery of items as per client requirements.</p><p>---</p><p>Additional Responsibilities</p><p>Maintain client records and documentation.</p><p>Prepare basic sales reports as required.</p><p>Support the Sales Team in day-to-day activities.</p><p>Ensure excellent customer service and relationship management.</p><p>---</p><p>Skills &amp; Requirements</p><p>Strong communication and follow-up skills.</p><p>Good coordination and time management abilities.</p><p>Basic knowledge of sales processes and customer service.</p><p>Proficiency in MS Office (Excel, Word).</p><p>Valid UAE driving license (if required for cheque/sample collection).</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,500.00 per month</p>

Sales Support Executive

Frontgrade Technologies

<div>About Us:
<div>
For more than six decades, the skilled thinkers, makers, and doers at Frontgrade have embraced our mission to solve complex technology challenges across the U.S. and around the globe.</div><div></div><div><br>
We&rsquo;re the leading provider of high reliability and radiation assured solutions for defense, space, intelligence, commercial, and civil applications, and our products are designed to perform in the harshest of environments. From human spaceflight and space exploration to missile defense, electronic warfare, and healthcare tech advancements, our talented team stays in lockstep with our customers to ensure the success of their missions.</div><div></div><div><br>
Do you want to help shape the future? In an environment where innovation and ideas go hand-in-hand? Then come join the Frontgrade Team!</div><div></div><div><div><b><br>
Why This Role Matters</b></div><div>
The Inside Sales Manager ensures Frontgrade&rsquo;s Strategic Account Teams deliver flawlessly on commitments to our largest customers.</div><div></div><div><br>
By managing the quoting and order lifecycle with discipline, the ISM allows the Strategic Account Director and Account Managers to focus on growth, relationships, and strategic planning &mdash; making the ISM an essential contributor to both customer satisfaction and Frontgrade&rsquo;s overall success.</div><div></div><div><b><br>
Mission</b></div><div><i>
To enable seamless and disciplined execution across Frontgrade&rsquo;s most important customer accounts by managing all inside sales activities with accuracy, speed, and compliance.</i></div><div></div><div><i><br>
The Inside Sales Manager ensures operational excellence across the quoting, proposal, and order lifecycle &mdash; serving as the backbone of the Strategic Account Team and a critical interface between customers, operations, and sales leadership.</i></div></div><div></div><div><b><br>
Other benefits include:</b></div><ul><li>
Competitive Benefits: Medical (FSA + HSA), Dental, and Vision</li><li>
Immediate 401K Vesting/Matching</li><li>
Career Opportunity and Growth</li><li>
Tuition Reimbursement</li><li>
Student Loan Repayment</li><li>
Generous PTO and 11 paid Holidays per year (8 regular and 3 floating)</li><li>
8 weeks of 100% Paid Family Leave</li><li><i>Profit Sharing Plan applies to all non-Annual Incentive Plan and non-Sales Incentive Plan employees.</i></li></ul>
Summary:
<div>
The <b>Inside Sales Manager (ISM)</b> plays a critical role within Frontgrade&rsquo;s <b>Strategic Account Team</b>, directly supporting <b>Lockheed Martin</b> and<b> Anduril</b> under the leadership of a <b>Director, Strategic Accounts</b>.</div><div></div><div><br>
The ISM owns the front-end sales operations process for these accounts &mdash; from RFQ and proposal generation through order entry &mdash; ensuring flawless execution, responsiveness, and data integrity.<br>
<br>
As a key member of the strategic account pod, the ISM enables the Strategic Account Manager and Account Managers (AMs) to focus on strategic growth by managing all quoting, order processing, and administrative sales support activities with precision and accountability.</div><br>
<div></div>
Responsibilities:
<div><b>KEY RESPONSIBILITIES</b></div><div></div><ul><li><b><br>
Quoting &amp; Proposal Management</b></li></ul><ul><li>
Manage all inbound RFQs, RFPs, and quote requests for assigned strategic accounts.</li><li>
Ensure submission of accurate customer quotations in accordance with Frontgrade pricing policies and Delegation of Authority (DoA).</li><li>
Coordinate with <b>Contracts, Finance, Program Management, and Solution Architects</b> to ensure quotes are compliant, technically sound, and submitted on time.</li><li>
Track quote-to-book conversion rates and report performance to the Strategic Account Director and Growth Operations.</li><li>
Maintain quote records, revisions, and documentation in CRM and ERP systems.</li></ul><div></div><ul><li><b><br>
Order Entry &amp; Processing</b></li></ul><ul><li>
Review and validate all customer purchase orders for accuracy, terms, and pricing alignment.</li><li>
Enter orders into ERP systems (SAP or equivalent).</li><li>
Partner with Operations and Program Management to confirm delivery schedules and resolve order or logistics issues.</li><li>
Maintain high standards of accuracy, timeliness, and data integrity across all sales orders.</li><li>
Support backlog reporting, order acknowledgment, and documentation compliance.</li></ul><div></div><ul><li><b><br>
Customer Support &amp; Communication</b></li></ul><ul><li>
Serve as the <b>primary internal point of contact</b> for customer program and procurement teams on quote status.</li><li>
Escalate urgent customer needs, delivery concerns, or quality issues to the Strategic Account Director and internal support teams.</li><li>
Contribute to maintaining high levels of customer satisfaction and responsiveness within assigned accounts.</li></ul><div></div><ul><li><b><br>
Sales Operations &amp; Governance</b></li></ul><ul><li>
Ensure all opportunities, quotes, and orders are accurately logged and maintained within CRM (Salesforce or equivalent).</li><li>
Uphold compliance with Frontgrade&rsquo;s <b>sales operations procedures</b>, including quote approvals, DoA adherence, and pricing documentation.</li><li>
Partner with the <b>Growth Operations</b> team to drive forecast accuracy, reporting, and CRM discipline.</li><li>
Support account-level governance processes, including pipeline reviews and quarterly business reviews (QBRs).</li></ul><div></div><ul><li><b><br>
Cross-Functional Collaboration</b></li></ul><ul><li>
Collaborate daily with the Strategic Account Director and AMs to ensure complete visibility and alignment across account activities.</li><li>
Work closely with <b>Finance, Operations, Contracts, and Program Management</b> to ensure seamless order flow and fulfillment.</li><li>
Coordinate with <b>Growth Operations</b> on process improvement initiatives and standardization across all Strategic Account teams.</li><li>
Participate in process audits, compliance checks, and system improvement projects to enhance efficiency and control.</li></ul><div></div><div><b><br>
Key Performance Indicators (KPIs)</b></div><ul><li><b>
Quote Turnaround Time</b> &ndash; percentage of quotes delivered within required timelines</li><li><b>
Quote Accuracy</b> &ndash; error-free submissions and compliance with pricing policies</li><li><b>
Order Accuracy &amp; Timeliness</b> &ndash; orders entered correctly and processed on schedule</li><li><b>
Quote-to-Book Conversion Rate</b> &ndash; success rate of quotes converting into orders</li><li><b>
Customer Responsiveness</b> &ndash; measured through feedback and internal SLA adherence</li><li><b>
Sales targets (AOP)</b></li></ul>
Qualifications:
<div><b>QUALIFICATIONS &amp; EXPERIENCE</b></div><div><ul><li>
4&ndash;7 years of experience in <b>Inside Sales, Order Management, or Sales Operations</b>, ideally within defense, aerospace, or high-technology manufacturing.</li><li>
Demonstrated success managing complex quotes, orders, and customer communications.</li><li>
Working knowledge of DoD/prime contractor sales processes preferred.</li><li>
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and CRM/ERP systems.</li></ul></div><div></div><div><b><br>
ADDITIONAL INFORMATION</b></div><ul><li>
This position requires access to technology, materials, software or hardware that is controlled by either ITAR or EAR U.S. export laws. As a condition to this job offer, in order to be employed in this position, you must be able to obtain an U.S. Government export license(s), as required by law.</li><li>
Pay Range: <b>$84,000 - $105,000 annually</b>. Applicable pay within the posted range may vary based on factors including, but not limited to, geographical location, job function of the position, education, and experience of the successful candidate.</li></ul>
Employment Transparency:
<div><b>WE ARE AN EQUAL OPPORTUNITY EMPLOYER</b></div><div><div>
We welcome differences and celebrate new ideas. We believe the diversity of our people inspires our creativity and drives our innovation. Everyone is welcome here, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information.</div><div></div><div><br>
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please email Careers@Frontgrade.com.</div><div></div><div><br>
If you have relevant skills that are not reflected in your resume, we welcome your application and encourage you to share more in an optional cover letter or to join our Talent Community Connect Portal - Connect (icims.com).</div></div></div>

Inside Sales Manager (Lockheed Martin / Anduril)

Search 10000+ Sales support manager jobs near you this December. New roles added regularly across leading industries. Apply today.