sales support manager

Elite Group Holding

<div>
 
 The Assistant Sales Support Manager is pivotal in ensuring the efficiency and effectiveness of the sales team. This role involves managing daily operations, optimizing resources, and enhancing customer satisfaction.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 1. Operational Management:
 
 
 &bull; Oversee daily sales support activities, including order processing, data management, and report generation.
 
 
 
 
 
 2. Customer Interaction:
 
 
 &bull; Address and resolve complex customer inquiries and issues.
 
 
 
 
 
 3. Sales Materials:
 
 
 &bull; Develop and distribute sales presentations, proposals, and other materials.
 
 
 
 
 
 4. CRM Optimization:
 
 
 &bull; Manage and optimize the use of CRM systems to support the sales team.
 
 
 
 
 
 5. Training and Development:
 
 
 &bull; Conduct training sessions for sales staff on products, sales techniques, and CRM tools.
 
 
 
 
 
 6. Event Coordination:
 
 
 &bull; Organize sales events, trade shows, and conferences.
 
 
 
 
 
 7. Budgets and Financials:
 
 
 &bull; Monitor and control the budget of the department/business unit.
 
 
 &bull; Review and continuously update the financial tracking mechanisms and measurements in compliance with standard accounting principles.
 
 
 
 
 
 8. People Responsibility:
 
 
 &bull; Define goals for team members and evaluate performance as per the Elite Group performance management process.
 
 
 &bull; Provide feedback and coaching on an ongoing basis.
 
 
 &bull; Identify training and development needs of the Department/Unit to ensure ongoing capability development.
 
 
 &bull; Provide guidance and ensure transparent communication to manage career aspirations.
 
 
 
 
 
 9. Self-Management:
 
 
 &bull; Set performance goals at the beginning of the year in discussion with the reporting manager and ensure that the goals are achieved during the course of the year.
 
 
 &bull; Strive to achieve the highest levels of proficiency on all competencies and skills required to perform the role.
 
 
 &bull; Identify the training and development requirements for self to ensure on going capability development.
 
 
 
 
 
 10. Health, Safety and Environment:
 
 
 &bull; Ensure compliance to all relevant safety, quality and environmental management policies, procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.
 
 
 
 
 
 11. Policies and Processes:
 
 
 &bull; Provide inputs and suggestions for the continuous improvement of Department/Unit practices taking into account external and internal/ group level best practices to improve efficiency and effectively manage changes in business environment.
 
 
 &bull; Manage the development, implementation and regular review of the Department/Unit policies, procedures and systems to ensure consistent and systematic application of best practices providing timely and effective support to concerned users.
 
 
 
</div>

Assistant Sales Support Manager

Bybit

<div>
 
 
 Responsibilities:
 
 
 
 
 Overall liaison and project management
 
 
 <ul>
 <li>
 Structure complex and strategic problems for the B2B (Business-to-Business) team
 </li>
 <li>
 Support end-to-end B2B operations, including BU budget planning and cross-BU project coordination.
 </li>
 <li>
 Define clear hypotheses to identify new opportunities, and build business cases and monitor existing data that will inform and influence the direction of the sales team
 </li>
 <li>
 Manage projects and execute business tasks according to the defined plan and drive the sales team and cross-teams to generate sales output
 </li>
 </ul>
 
 
 
 
 
 Sales Enablement &amp; Analytics
 
 
 <ul>
 <li>
 Prepare sophisticated sales materials (pitch books, product presentations, market commentary)
 </li>
 <li>
 Maintain product databases and update pricing/yield curves across platforms
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 <li>
 Generate customized client portfolio analysis and performance reports
 </li>
 <li>
 Support RFP/RFI responses and client proposal development
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 <li>
 Prepare competitive intelligence briefings and market analysis
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 </ul>
 
 
 
 
 
 Process Optimization &amp; Systems Management
 
 
 <ul>
 <li>
 Master and optimize CRM systems (Salesforce, proprietary platforms)
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 <li>
 Develop and automate sales support workflows and reporting tools
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 <li>
 Create and maintain Standard Operating Procedures (SOPs)
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 <li>
 Provide system training and support to sales teams
 </li>
 <li>
 Participate in system enhancements and user acceptance testing
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 </ul>
 
 
 
 
 
 Cross-functional Coordination
 
 
 <ul>
 <li>
 Collaborate with Trading, Operations, Risk, Compliance, Legal, and Finance departments
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 <li>
 Interface with Product teams for new product launches and updates
 </li>
 <li>
 Coordinate with Legal on ISDA/CSA documentation and amendments
 </li>
 <li>
 Work with technology teams to enhance client service platforms
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 </ul>
 
 
 
 
 
 Client Service &amp; Relationship Support
 
 
 <ul>
 <li>
 Serve as primary operational contact for institutional clients (asset managers, insurance companies, banks, etc.)
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 Facilitate client onboarding, account maintenance, and documentation updates
 </li>
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 Coordinate client meetings, roadshows, and due diligence sessions
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree or above from a top-tier university in Finance, Economics, Business, or related field
 </li>
 <li>
 5+ years relevant experience, with team management experience preferred
 </li>
 <li>
 Understanding of capital markets and financial products (fixed income, derivatives, structured products)
 </li>
 <li>
 Fluent in English and Mandarin (written and spoken)
 </li>
 </ul>
 
 
</div>

Institutional sales support manager

KAYTUS

<div>
 
 
 About the Company
 
 
 
 KAYTUS is a provider of IT infrastructure products and solutions, offering a range of cutting-edge, open, and environmentally-friendly infrastructure products for cloud, edge, and other emerging scenarios. With a customer-centric approach, KAYTUS flexibly responds to user needs through its agile business model. http://www.kaytus.com/
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Perform a very high-level specialized systems engineering role as an individual contributor specializing in pre-sales activities of the entire product line.
 </li>
 <li>
 Perform in-depth and technical presentations for customers, partners, events.
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 <li>
 Provide mentorship/guidance on technology and competitive trends to clients, partners, and employees.
 </li>
 <li>
 Responsible from deployment to completion for all customer proof of concepts and product evaluations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor Degree in a technical area (Computer Science, Computer Engineering); or equivalent work experience.
 </li>
 <li>
 Experience as a Pre-Sales Engineer or Professional Service Consultant role in server, datacenter, HPC or cloud environments.
 </li>
 <li>
 Good command of English language to understand technical and business matters.
 </li>
 <li>
 Experience in a customer facing role.
 </li>
 </ul>
 
 
</div>

Pre-sales Support Manager(Turkey)

TekniPlex

<div>
 
 
 Role Objective:
 
 
 
 The AM / Manager &ndash; Inside Sales (Export) role supports export sales growth by working closely with Senior Manager - Sales and Business Development. The role is responsible for handling customer communication, preparing quotations and proposals, coordinating order execution and documentation, and ensuring smooth internal coordination. This support enables sales leaders to focus on strategic growth and key customer relationships.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Inside Sales &amp; KAM Support:
 
 
 
 Work closely with Senior Manager Sales and Business Development to support export sales activities.
 
 
 Maintain regular communication with customers and key stakeholders.
 
 
 Act as a single point of coordination to ensure timely follow-ups and smooth customer handling.
 
 
 
 
 
 
 Customer Growth &amp; Business Support:
 
 
 
 Support growth of customer base across market segment that we work on.
 
 
 Track new enquiries, leads, and opportunities and follow up for conversions.
 
 
 Understand customer requirements such as application needs, volumes, pricing expectations, and service levels.
 
 
 
 
 
 
 Product &amp; Business Understanding:
 
 
 
 Develop good knowledge of company products and applications, especially packaging solutions such as induction seals, foam liners, and closures.
 
 
 Clearly explain product benefits and commercial value to customers through emails, presentations, and proposals.
 
 
 
 
 
 
 Commercial &amp; Proposal Management:
 
 
 
 Prepare quotations, RFQs, and business proposals for new and existing export customers.
 
 
 Support pricing discussions and negotiations in coordination with Senior Sales and Finance teams.
 
 
 Assist in drafting and maintaining commercial agreements and customer contracts.
 
 
 
 
 
 
 Market &amp; Sales Support:
 
 
 
 Collect information on customer markets, competitors, and industry trends.
 
 
 Support sales forecasting, opportunity tracking, and pipeline management.
 
 
 
 
 
 
 Reporting &amp; Performance Tracking:
 
 
 
 Maintain sales trackers, CRM data, and MIS reports.
 
 
 Share regular updates on order status, follow-ups, closures, and challenges with sales leadership.
 
 
 Track conversion ratios and identify areas for improvement in sales processes.
 
</div>

Inside Sales Manager - Export

Kizad Cocrete

To Apply please fill the formhttps://docs.google.com/forms/d/e/1FAIpQLSeqEU8BQl_UZC_emQc47Jtqi1e5MXO5JBuNwVce-z6qtO97PA/viewform?usp=dialogJob Title: Sales Support Engineer Location: Dubai, UAEJob Summary: We are seeking a motivated and detail-oriented Sales Support Engineer to join our team in Dubai. This entry-level position is ideal for a recent Civil Engineering graduate looking to build a career in sales operations and client support within a dynamic organization. The successful candidate will work closely with the Sales Admin Manager to ensure smooth coordination of sales documentation, system updates, and client communication.Key Responsibilities:<ul><li>Assist the Sales Admin Manager in day-to-day sales support activities</li><li>Prepare and manage quotations, order confirmations, and sales-related documents</li><li>Coordinate with internal departments for timely processing of orders and deliveries</li><li>Maintain and update data in the ERP system</li><li>Handle client inquiries and support the sales team in follow-ups</li><li>Prepare periodic sales reports as required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Civil Engineering (Freshers welcome to apply)</li><li>Proficient in Microsoft Word and Excel</li><li>Exposure to any ERP system is preferred</li><li>Strong communication skills in English</li><li>Detail-oriented with good organizational abilities</li></ul>Category: Staff, Junior LevelJob Types: Full-time, PermanentApplication Question(s):<ul><li>To Apply please fill the form</li></ul>https://docs.google.com/forms/d/e/1FAIpQLSeqEU8BQlUZCemQc47Jtqi1e5MXO5JBuNwVce-z6qtO97PA/viewform?usp=dialogWork Location: In person

Sales Support Engineer

CONSENT GROUP

Lytegen

<div>
 
 
 Job Description: International Sales Operations Manager
 
 
 
 
 
 Working Days:
 
 6 Days
 
 
 
 Location:
 
 Mohali (On-Site)
 
 
 
 About the Role : International Sales Operations Manager
 
 
 
 We're looking for a sharp, proactive Operations manager to assist our U.S. sales and dealer teams in managing project updates, communication, and coordination across departments.
 
 
 This role requires strong communication skills, attention to detail, and ownership &mdash; you'll be responsible for ensuring that every deal is updated, every rep is informed, and every customer's project keeps progressing smoothly.
 
 
 You'll work closely with dealers, brokers, and internal teams to deliver accurate information, resolve bottlenecks, and maintain a seamless sales-to-operations flow.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support U.S. sales reps, dealers, and brokers by tracking deals and providing accurate project updates
 </li>
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 Communicate daily with sales partners to collect missing information, confirm next steps, and maintain accountability
 </li>
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 Monitor the CRM pipeline (Insight / Ascent) to ensure all project stages are progressing and properly documented
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 Update CRM records, notes, and timelines consistently and accurately
 </li>
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 Follow up with internal operations, design, permitting, and funding teams to move deals forward
 </li>
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 Handle basic sales escalations by providing clear updates and managing expectations
 </li>
 <li>
 Communicate proactively with sales reps or dealers if any delays or requirements arise
 </li>
 <li>
 Collaborate with the Sales Support Manager to ensure communication standards and response times are maintained
 </li>
 <li>
 Participate in daily or weekly sales syncs to share updates and resolve open items
 </li>
 <li>
 Ensure all post-sale handoffs to operations are completed without errors
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 4-8 years of experience in sales support, coordination, or customer service (solar or U.S. process experience preferred)
 </li>
 <li>
 Excellent English communication skills &mdash; written and verbal (U.S.-facing role)
 </li>
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 Confident on calls and comfortable speaking with dealers, brokers, and sales reps
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 Strong organizational and multitasking ability &mdash; able to handle multiple deals and updates simultaneously
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 Knowledge of CRM platforms (Insightly, HubSpot, Salesforce, etc.) and Google Workspace
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 Good understanding of sales and project pipelines
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 Calm, professional, and responsive under pressure
 </li>
 <li>
 Team-oriented, proactive, and dependable &mdash; takes initiative rather than waiting for direction
 
 
 </li>
 </ul>
 
 KPIs / Success Metrics
 
 
 
 <ul>
 <li>
 100% of deals tracked and updated in CRM
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 <li>
 Zero delays caused by missing or incorrect sales information
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 All sales updates communicated to reps within set timelines
 </li>
 <li>
 Improved handoff speed from sales to operations
 </li>
 <li>
 Positive feedback from sales reps and managers
 </li>
 </ul>
</div>

International Sales Operations Manager

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