sales support manager

Halan - حالا

<div>
 
 
 Job Summary:
 
 
 
 The Sales Support Specialist is responsible for providing administrative and operational support to the sales team to ensure smooth and efficient sales processes. This role involves handling customer inquiries, preparing sales documents, and coordinating between the sales team and other departments to achieve sales targets.
 
 
 
 Key Responsibilities:
 
 
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 Assist the sales team in preparing proposals, contracts, and sales presentations.
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 Respond to customer inquiries and provide product or service information.
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 Maintain and update customer databases and sales records.
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 Coordinate with the logistics and finance departments to ensure timely delivery and payment processing.
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 Track sales performance and generate reports for the sales manager.
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 Handle administrative tasks such as scheduling meetings, managing calendars, and organizing sales materials.
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 Provide post-sales support to ensure customer satisfaction.
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 </ol>
</div>

Sales Support Officer

Al Falah Chemicals

Al Falah Chemicals has developed itself as an industry leader by supplying high performance chemicals to the construction industry. We have specialized constructive solutions for virtually any building or infrastructure project combining expert technical support, customer support and innovation.Job Description:We are looking for a motivated Technical Sales Manager-Concrete Admixture to join our team and handle all sales queries. The ideal candidate will possess technical expertise and sales awareness, enabling them to effectively bridge the gap between our products/ services and the needs of our customers.<ul><li>To meet and present to consultant / architect on our Concrete Admixtures.</li><li>To trouble-shooting with customers on cement issue at batching plants and jobsite; advise technical proposal / solution.</li><li>To build-up close relationship with customers, especially Technical Manger / QC Manager / Optimization Manager.</li><li>To foresee the change of market need in terms of cement and materials; prepare for analysis and development.</li><li>To provide product and cement training to commercial team and customers.</li></ul>Job Requirements:<ul><li>Bachelor's or Master's degree in Construction or Civil Engineering.</li><li>Min 4+ years of experience in the construction / construction chemicals industries.</li><li>Outgoing personality with strong interpersonal and communication skills.</li><li>Able to work independently, self-driven, with a positive attitude.</li></ul>Salary will be Market Competitive with attractive benefits including Company Maintained Car.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Technical Sales: 3 years (Preferred)</li></ul>Work Location: In person

Technical Sales Manager-Concrete Admixture

Nokia

<div>
 
 Job Description
 
 
 
 We are looking for Technical Sales Manager to be based in Egypt to lead and drive the sales solutions for Nokia. The Technical Sales Manager is an integrated role that combines the technical expertise of a Sales Solution Manager (SSM) with the customer relationship management and sales skills of an Account Manager (AM). This role is responsible for driving the sales of optimal solutions to customers (direct and indirect via partners) by providing technical expertise, developing sales strategies, building strong customer relationships, and creating and winning opportunities.
 
 
 
 How You Will Contribute And What You Will Learn
 
 
 
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 Achieves business financial objectives in respective customer/partner accounts.
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 Responsible for customer/partner engagement and sales case ownership for the following: opportunity and offer strategy, customer pricing files, creating and maintaining sales opportunities, order forecast.
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 Creates and manages sales and solutions with customers and partners and ensures an active account plan for all assigned customers / territory.
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 Constantly interacts with key stakeholders within customers/partners, understanding their objectives, business, challenges, and remit to increase own effectiveness.
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 Develops sales strategies to achieve order and revenue targets for the assigned accounts (direct and partners).
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 Can help in partner identification and qualification in collaboration with Practice Leads and Partner Managers
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 Identifies, evaluates and develops new business opportunities in collaboration with the Vertical Practice Experts and partners
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 Acts as the solution manager for all offers in the assigned territory, working directly with the CBC teams, utilizing established tools and pricing guidelines.
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 Provides expertise on solution architectures in the early phase of opportunity development, typically at customer level and in collaboration with the Vertical Practice Experts
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 Acts as an opportunity leader, coordinates activities among sales/pre-sales, and other functions based on in-depth organizational understanding (Mode of Operations, processes, etc.) and relevant market knowledge, to meet business objectives.
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 Provides technical sales support for specific customers and partners based on technical expertise and business understanding.
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 Participates in pricing strategies as well as contract negotiations and is responsible for providing professional support to generate orders.
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 Identifies technical risks and proposes mitigation plans together with CBC team
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 Participates in the LoA process from a sales and technical perspective.
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 Supports the bid team during offer development phases (e.g., solution description, Scope of Work (SoW), Bill of Quantity (BoQ), Statement of Compliance (SoC)), and may lead work teams and taskforce activities for complex offers
 
 
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 </ul>
 
 Key Skills And Experience
 
 
 
 
 Requirement
 
 
 
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 Extensive knowledge of the utilities industry in the Middle East and Africa region; able to understand the technology transformation and use cases required to innovate and disrupt.
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 At least 10 years of experience in a consultative, solution-oriented, selling or business development role within the utilities or adjacent industries.
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 Ideally, a background in technology, management consultancy, or direct industry expertise within the utilities domain.
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 Familiarity and understanding around private networks and infrastructure services is required.
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 Ability to hunt, steer and close on relationships at a C-level across assigned customer, partners and territories.
 
 
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 Knowledge &amp; Experience
 
 
 
 Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth &amp; breadth). Typically requires at least 10 years of extensive relevant experience and/or a graduate / postgraduate equivalent degree.
 
 
 
 About Us
 
 
 
 
 Come create the technology that helps the world act together
 
 
 
 Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people&rsquo;s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
 
 
 We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
 
 
 
 What we offer
 
 
 
 Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
 
 
 
 Nokia is committed to inclusion and is an equal opportunity employer
 
 
 
 Nokia has received the following recognitions for its commitment to inclusion &amp; equality:
 
 
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 One of the World&rsquo;s Most Ethical Companies by Ethisphere
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 Gender-Equality Index by Bloomberg
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 Workplace Pride Global Benchmark
 
 
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 At Nokia, we act inclusively and respect the uniqueness of people. Nokia&rsquo;s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
 
 
 We are committed to a culture of inclusion built upon our core value of respect.
 
 
 Join us and be part of a company where you will feel included and empowered to succeed.
 
 
 
 About The Team
 
 
 
 Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).
</div>

Technical Sales Manager NWA

Mongoose Minds Private Limited

Job Summary - Operations Manager&#8203;The Operations Manager will be responsible for overseeing the daily operational activities, with a strong emphasis on managing the After-Sales Support team, optimizing processes, and utilizing data analysis to drive efficiency and customer satisfaction. The ideal candidate is a proactive leader with exceptional team management skills and advanced proficiency in Excel for reporting and process modelling.&#8203;Key Responsibilities&#8203;1. Team Management &amp; Leadership (Team Handling)&middot; Lead, mentor, and motivate the After-Sales Support team to meet and exceed performance metrics and service level agreements (SLAs).&middot; &#8203;Conduct regular one-on-one coaching, performance reviews, and career development planning for team members.&middot; &#8203;Manage team scheduling, capacity planning, and resource allocation to ensure optimal coverage and workload distribution.&middot; &#8203;Foster a positive, results-oriented team culture focused on continuous improvement and exceptional customer experience.&middot; &#8203;Oversee recruitment, onboarding, and training of new team members in operational processes and customer support protocols.&#8203;2. After Sales Support &amp; Customer Experience&middot; &#8203;Own the end-to-end after-sales support process, including managing escalations, complex inquiries, warranty claims, and service requests.&middot; &#8203;Monitor key customer support metrics (e.g., CSAT, NPS, Resolution Time, First Contact Resolution) and implement strategies to enhance customer satisfaction.&middot; &#8203;Collaborate with Product, Sales, and technical teams to resolve recurring customer issues and provide feedback for product/service improvement.&middot; &#8203;Ensure all support documentation, knowledge base articles, and standard operating procedures (SOPs) for after-sales service are current and effective.&#8203;3. Process Optimization &amp; Data Analysis (Advanced Excel)&middot; &#8203;Utilize Advanced Excel (including pivot tables, VLOOKUP/HLOOKUP, conditional formatting, complex formulas, and data visualization) to create, manage, and automate operational reports and dashboards.&middot; &#8203;Analyze operational data and team performance metrics to identify trends, bottlenecks, and areas for process improvement.&middot; &#8203;Design and implement scalable, efficient processes and workflows across operations and after-sales support to reduce costs and increase productivity.&middot; &#8203;Develop forecasting models (e.g., call volume, staffing needs, inventory for service parts) based on historical data analysis.&middot; &#8203;Ensure data integrity and accuracy across all operational tracking systems and databases (e.g., CRM, ticketing system).&#8203;4. General Operations &amp; Reporting&middot; &#8203;Manage operational budgets and track expenses related to the support function.&middot; &#8203;Develop and present comprehensive weekly, monthly, and quarterly reports on operational efficiency, team performance, and customer satisfaction to senior management.&middot; &#8203;Ensure compliance with all company policies and regulatory requirements relevant to customer service and data handling.&middot; &#8203;Manage relationships with third-party vendors or partners involved in the after-sales service delivery (e.g., logistics, authorized service centers).&#8203;&#8203;Required Skills and Qualifications<ul><li>Experience: Minimum [X+] years in operations management, preferably in a post-sales or service delivery environment, with at least [Y+] years in a team leadership role.</li><li>Technical Skills:</li><li>Advanced proficiency in Microsoft Excel (pivot tables, complex formulas, conditional formatting, dashboards).</li><li>Experience with CRM systems (e.g., Salesforce, HubSpot) and Support Ticketing tools (e.g., Zendesk, Freshdesk).</li><li>Leadership: Demonstrated ability to lead high-performing teams, with a focus on coaching and employee development.</li><li>Analytical Thinking: Strong problem-solving skills and a data-driven approach to operational decision-making.</li><li>Communication: Excellent verbal and written communication skills, with the ability to communicate complex data insights to stakeholders at all levels.</li><li>Education: Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field.</li></ul>(MBA or relevant certifications will be considered an advantage.)Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;35,000.00 per monthWork Location: In person

Operations Manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Associate Manager-Acquisition (Corporate Salary)
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of corporate salary accounts for a designated geography. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
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 Acquisition of new to bank Corporate Salary account customers in the identified segment and reference generation from the specified catchment area
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 Ensure acquisition of high quality corporate salary accounts in terms of constitution, segments and product mix
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 Register, activate and fund the accounts within 3 months of opening
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 Engage customers with multiple products at the time of account opening (viz: Mobile banking / Net banking registration / RD- FD activation)
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 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
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 Assist and support the Sales Manager in catchment mapping and scoping exercise
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 Provide regular feedback to Sales Manager on opportunities and customer needs
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 Ensure adherence to selling norms, account opening formalities and KYC norms
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 Ensure strict compliance with internal guidelines and external regulations
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 Ensure quality sourcing in line with the bank's policy
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 Preparation of wish list of customers through promotional activities
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 Generating leads for family accounts and other cross sell products
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 Proactive resolution of customer queries
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Bachelor&rsquo;s in Engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Management
 
 
 
 Experience:
 
 0 to 2 years of relevant experience
</div>

Associate Manager-Acquisition (Corporate Salary)

Office Angels

? Technical Sales Account Manager Full-Time Permanent Competitive Salary + Benefits Start Date: ASAP Are you an experienced Technical Sales Account Manager with a passion for engineering Do you thrive in fast-paced, high-performance environments where innovation and quality are key? If so, this could be your next big opportunity. What You'll Be Doing <ul> <li> Build and manage strong, long-term relationships with both procurement and technical stakeholders. </li><li> Act as the key link between customers and internal teams, representing customer needs throughout the business. </li><li> Provide technical guidance, support, and solutions to internal and external stakeholders. </li><li> Prepare customer quotations, present manufacturing feasibilities, and support technical sales presentations. </li><li> Monitor sales performance and KPIs, assisting with strategic planning and budget alignment. </li><li> Attend trade shows, conferences, and client meetings to promote products and strengthen partnerships. </li><li> Conduct market analysis and customer satisfaction reviews, initiating improvements where needed. </li><li> Contribute to product innovation and continuous optimisation. </li></ul> What You'll Need to Succeed <ul> <li> A degree in a technical discipline - Mechanical Engineering preferred. </li><li> Minimum of 3 years' experience in a technical sales/account management role within an engineering or manufacturing setting. </li><li> Excellent interpersonal skills, with the ability to communicate complex information effectively. </li><li> Strong ERP knowledge and proficiency in MS Office (Excel, PowerPoint, Word). </li><li> Ability to read and interpret technical documentation. </li><li> A proactive, team-oriented approach with a "can-do" attitude. </li><li> Knowledge of ISO 9001 standards and product liability is beneficial. </li><li> Willingness to travel when required. </li></ul> ? Personal Attributes <ul> <li> Communicative and confident with a customer-first mindset. </li><li> Organised and methodical with the ability to multi-task. </li><li> Resilient and results-driven, with excellent conflict resolution skills. </li><li> Passionate about continuous improvement and innovation. </li><li> A strong team player with a self-motivated approach. </li></ul> ? Why Apply? <ul> <li> Be part of a business that lives and breathes High Tech, High Speed, High Quality. </li><li> Excellent opportunity to influence innovation and customer strategy. </li><li> Join a company culture that values collaboration, professional growth, and continuous improvement. </li></ul> Ready to drive your technical sales career forward? Apply now and bring your passion, precision, and performance mindset to a company where your expertise will truly make a difference. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. <img src="https://www.jobg8.com/Tracking.aspx?h%2fEKyPWqydPJhJ%2fdyPRLalj1evkiHr5nq" width="0" height="0" />

Technical Sales Account Manager

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