sales support manager

Wyndham Hotels & Resorts

<div>Wyndham Hotels &amp; Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote.<div><div><div><h2 class="jobSectionHeader">
Why Wyndham?</h2></div><div>
By joining Wyndham Hotels &amp; Resorts, you will play an integral role in our mission to make hotel travel possible for all. You&rsquo;ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you&rsquo;ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels &amp; Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can&rsquo;t wait to welcome you!</div></div><div><div><h2 class="jobSectionHeader">
The Role</h2></div><div>
The Manager, RSS will be responsible for driving topline results among their assigned Casino/Resort hotels by developing and implementing clear, measurable and proactive go-to-market sales initiatives. The Sr. Manager supports the adoption of WHR derived programs, Global Sales strategies, Global account connectivity and lead the adoption, use, and continued support of assigned hotel revenue generating platforms and resources. In addition the Manager RSS will develop a strategic Casino/Resort derived road map individualized to each assigned Casino/Resort hotel to be utilized by the Manager RSS. The Manager RSS will establish bi-weekly touchpoints that in combination will provide direction on how they are planning to leverage WHG&rsquo;s vast set of resources. Utilization of Salesforce Lightning to record, track and report out measurable results in the areas of Sales Activities, revenue pipeline, and overall revenue booked is required.</div></div><div><div><h2 class="jobSectionHeader">
What you'll do</h2></div><div><ul><li>
Proactive Prospecting &ndash;Identify and contact demand generators in the market, conduct competitive set research to secure new group and local accounts, and negotiate rates</li><li>
Respond to Leads &ndash; Respond to all incoming sales inquiries</li><li>
Manage the RFP Process &ndash; Complete all RFPs sent via brand channels, create compelling business cases for preferred accounts, and collaborate with the hotel&rsquo;s National Account team to procure more room nights</li><li>
Account Maintenance &ndash;Sustain on-going, consistent communication with your current clients to strengthen relationships and loyalty</li><li>
Marketing &ndash; Assist with the creation of marketing collateral to promote hotel offerings. Ensure that property pages on supplier sites are optimized and updated.</li><li>
Training &ndash; Ensure the on-site team is trained to support the hotel&rsquo;s sales effort</li></ul></div></div><div><div><h2 class="jobSectionHeader">
You'll be successful if you have</h2></div><div><ul><li>
Casino/Resort Experience</li><li>
Revenue focus</li><li>
Strong account management skills</li><li>
Ability to multi-task and manage competing priorities while on tight deadlines</li><li>
Effectively work with multiple levels of leadership cross-functionally to achieve results</li><li>
Problem solving skills</li><li>
Strong attention to detail</li><li>
Strong relationship management skills</li><li>
Capable of working independently</li><li>
Excel and power point skills</li><li>
Ability to achieve targeted booked revenue</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Required Qualifications/Experience</h2></div><div><ul><li>
Casino/Resort Experience Strongly Preferred</li><li>
Multi-property Experience Strongly Preferred</li><li>
Bachelor&rsquo;s degree preferred</li><li>
Minimum of 2-5 years&rsquo; sales experience in a mid-scale hotel required</li><li>
Strong project, organizational and time management skills</li><li>
Ability to use independent judgment and makes decisions</li><li>
Excellent written and oral communication and interpersonal skills</li><li>
Proficiency in Microsoft Office applications (Word,</li><li>
Excel, PowerPoint, etc.) Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.)</li><li>
Ability to work remote and stay focused</li></ul></div></div></div>
Company Overview
Wyndham Hotels &amp; Resorts is the world&rsquo;s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company&rsquo;s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands&mdash;think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8&mdash;Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels &amp; Resorts is an Equal Employment Opportunity Employer. 
Job Location: Remote in the United States, Remote, Remote, Remote 00000 
Employment Status: Full-time 
Compensation &amp; Benefits
For U.S. based positions only, the expected pay range for this position is $70,000 - $80,000 annually. 
Wyndham Hotels &amp; Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case. 
In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the Plan. 
Wyndham Hotels &amp; Resorts is committed to attracting, motivating, and retaining talented team members who align with our company&rsquo;s core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:<ul><li>
Health insurance with HSA and FSA options</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Life/AD&amp;D insurance</li><li>
Short- and Long-Term Disability coverage</li><li>
401(k) with generous company match</li><li>
Vacation time- Accrue 2.019 hours of paid vacation per week</li><li>
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).</li><li>
Paid sick leave accrued as state and local laws require</li><li>
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.</li></ul> 
Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits Page. Wyndham Hotels &amp; Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law. 
We are accepting applications for this position through 04/03/2026.</div>

Manager, Remote Sales Support

JazzCash

<div>Title: Business Support Manager
 
Grade: L3 
Location: Peshawar 
Last Date to Apply: 17th March 2026 
 
What is Business Support Manager?
Business Support Manager plays a crucial role in supporting the sales team and regional head by managing targets, facilitating smooth operations, and providing critical business analysis. This role is responsible for target setting and allocation, internal stakeholder management, and ensuring that all sales-related metrics and promotions are effectively communicated and executed. Business Support Manager will also handle the verification of promotional activities and financial disbursements, as well as coordinate with distributors to ensure alignment with KPIs and resource management. This position reports to Regional Business Development Head.
What does Business Support Manager do?
Key Responsibilities:<ul><li>Target Setting &amp; Allocation:</li><li>Set and allocate monthly sales targets for the team in alignment with organizational goals.</li><li>Ensure targets are clearly communicated to the sales team and relevant stakeholders.</li><li>Resource Mapping &amp; Tagging:</li><li>Tag and share target details with the head office, ensuring accurate and timely information flow.</li><li>Coordinate with the head office to address any discrepancies or updates needed.</li><li>Internal Stakeholder Management:</li><li>Facilitate smooth business operations by managing relationships with internal stakeholders.</li><li>Act as a liaison between the sales team, regional head, and other departments to ensure business continuity.</li><li>Adhoc Analysis:</li><li>Perform ad-hoc analyses to support the sales team with insights and actionable data.</li><li>Provide analytical support to address specific business needs and challenges.</li><li>Daily Visibility &amp; Reporting:</li><li>Maintain and provide daily visibility on sales metrics and performance to the team.</li><li>Share key highlights and updates on all KPIs with the head office and respective managers to ensure alignment with daily targets.</li><li>Regional Promotions Design:</li><li>Design and implement regional promotional strategies and campaigns to drive sales.</li><li>Collaborate with the sales team to develop effective promotional materials and initiatives.</li><li>KPI Reporting &amp; Coordination:</li><li>Share daily and weekly key performance highlights, focusing on all relevant KPIs, with the regional head and managers.</li><li>Ensure that performance metrics are tracked and reported accurately.</li><li>Trade Marketing &amp; Activation:</li><li>Manage all the on-ground activities including trade marketing and the region level activations.</li><li>Budgeting the requirement for the trade across different retail channels.</li><li>Vendor management for the trade marketing and ensure compliance of all the SOPs.</li></ul>
 JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. 
Requirements 
Education &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, or a related field. A Master&rsquo;s degree is preferred.</li><li>Minimum of 5-7 years of experience in a business support or sales operations role, preferably in the financial services or telecom industry.</li><li>Proven experience with target setting, performance analysis, and backend operations in a mid-level management capacity.</li></ul>
Skills &amp; Competencies:<ul><li> 
Strong strategic orientation with the ability to align operational activities with broader business goals.</li><li>Exceptional analytical and problem-solving skills.</li><li>Excellent communication and coordination abilities.</li><li>Proficiency in using MS Office Suite, particularly Excel and PowerPoint.</li><li>Ability to manage multiple tasks and work under pressure with a high degree of accuracy.</li><li>Detail-oriented with strong organizational skills.</li><li>In-depth knowledge of backend sales operations, compliance requirements, and strategic business planning.</li></ul> 
Benefits 
Why Join JazzCash?
As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our 57 million customers for the better.
 Recognized as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.
 This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.</div>

Business Support Manager

<div>
 
 
 Title:
 
 Business Support Manager
 
 
 Grade:&nbsp;
 
 L3
 
 
 Location:&nbsp;
 
 Peshawar
 
 
 Last Date to Apply:
 
 17th March 2026
 
 
 
 What is Business Support Manager?
 
 
 
 Business Support Manager plays a crucial role in supporting the sales team and regional head by managing targets, facilitating smooth operations, and providing critical business analysis. This role is responsible for target setting and allocation, internal stakeholder management, and ensuring that all sales-related metrics and promotions are effectively communicated and executed. Business Support Manager will also handle the verification of promotional activities and financial disbursements, as well as coordinate with distributors to ensure alignment with KPIs and resource management. This position reports to Regional Business Development Head.
 
 
 
 What does Business Support Manager do?&nbsp;
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Target Setting &amp; Allocation:
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Set and allocate monthly sales targets for the team in alignment with organizational goals.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure targets are clearly communicated to the sales team and relevant stakeholders.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Resource Mapping &amp; Tagging:
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tag and share target details with the head office, ensuring accurate and timely information flow.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the head office to address any discrepancies or updates needed.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Internal Stakeholder Management:
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Facilitate smooth business operations by managing relationships with internal stakeholders.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Act as a liaison between the sales team, regional head, and other departments to ensure business continuity.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Adhoc Analysis:
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform ad-hoc analyses to support the sales team with insights and actionable data.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide analytical support to address specific business needs and challenges.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Daily Visibility &amp; Reporting:
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and provide daily visibility on sales metrics and performance to the team.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Share key highlights and updates on all KPIs with the head office and respective managers to ensure alignment with daily targets.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Regional Promotions Design:
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and implement regional promotional strategies and campaigns to drive sales.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with the sales team to develop effective promotional materials and initiatives.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 KPI Reporting &amp; Coordination:
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Share daily and weekly key performance highlights, focusing on all relevant KPIs, with the regional head and managers.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that performance metrics are tracked and reported accurately.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Trade Marketing &amp; Activation:
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage all the on-ground activities including trade marketing and the region level activations.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Budgeting the requirement for the trade across different retail channels.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor management for the trade marketing and ensure compliance of all the SOPs.
 
 
 &nbsp;
 
 JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and&nbsp; are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 Education &amp; Experience:
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Business Administration, Finance, or a related field. A Master's degree is preferred.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of 5-7 years of experience in a business support or sales operations role, preferably in the financial services or telecom industry.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience with target setting, performance analysis, and backend operations in a mid-level management capacity.
 
 
 
 
 Skills &amp; Competencies:
 
 
 
 
 &nbsp;
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong strategic orientation with the ability to align operational activities with broader business goals.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exceptional analytical and problem-solving skills.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and coordination abilities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in using MS Office Suite, particularly Excel and PowerPoint.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple tasks and work under pressure with a high degree of accuracy.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Detail-oriented with strong organizational skills.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In-depth knowledge of backend sales operations, compliance requirements, and strategic business planning.
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join JazzCash?
 
 
 
 As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our 57 million customers for the better.
 
 
 &nbsp;Recognized&nbsp;as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash&nbsp;employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.
 
 
 &nbsp;This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Lucy Group Ltd

<div>
 
 Job Purpose
 
 
 
 The primary purpose of the Sales Support Engineer role is to support the sales team by providing technical expertise and assistance throughout the sales process. This includes understanding and addressing customer needs , preparing technical proposals , and ensuring the effective presentation and demonstration of the company&rsquo;s products and services . By leveraging technical knowledge and interpersonal skills , the Sales Support Engineer helps to bridge the gap between customer requirements and the company&rsquo;s offerings , ultimately contributing to customer satisfaction and the achievement of sales targets (KSA customers , and other countries under LSA) .
 
 
 Job Context
 
 
 The role will be based in Saudi. To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by LSA management team and by the Sales Department.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Meet Sales Targets for the LE business.
 </li>
 <li>
 Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently.
 </li>
 <li>
 Advanced and Predictive Analytics: Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities.
 </li>
 <li>
 Insights and Reporting: Contribute to the preparation of various data and analytics reports.
 </li>
 <li>
 Business Performance Metrics: Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making.
 </li>
 <li>
 Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
 </li>
 <li>
 Circulate the forms for issuing new customer codes and credit notes.
 </li>
 <li>
 Circulate and update Monthly Sales Forecast
 </li>
 <li>
 Update Yearly Sales Budget and Medium Term Plan
 </li>
 <li>
 Assists / supports all sales team members for all day to day sales activities
 </li>
 <li>
 Assists / Coordinates with Tendering Engineer for preparation of tender / prequalification documents for utilities &amp; Technical Submittals when required.
 </li>
 <li>
 Document filing as per ISO standards
 </li>
 <li>
 Handing over Sales Orders including all required documentation to contracts
 </li>
 <li>
 Issue inspection calls to customers in coordination with the sales team
 </li>
 <li>
 Follow up for inspection whenever required
 </li>
 <li>
 Distribute the inspection MOMs to customers and internally
 </li>
 <li>
 Supporting the marketing manager with the delivery of global and local marketing campaigns
 </li>
 <li>
 Assists Marketing Manager for Exhibit participation
 </li>
 <li>
 Liaise with the Global Marketing Team to ensure timely response to their queries.
 
 
 </li>
 </ul>
 Minimum Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree Electrical or Mechanical Engineering
 
 
 </li>
 </ul>
 Job-Specific Skills
 
 
 <ul>
 <li>
 Good skills in Microsoft Outlook, Word &amp; Excel
 </li>
 <li>
 Strategic Sales and Business Development
 </li>
 <li>
 Customer Management and Operations
 </li>
 <li>
 Meticulous with tenders and quotes
 </li>
 <li>
 Develop and maintain effective relationships with key internal and external stakeholders
 </li>
 <li>
 Good Command in English &amp; Arabic language
 </li>
 <li>
 Strong Entrepreneurial Skills, Focus on Delivery, Team and Business Development, Structured Thinking
 </li>
 </ul>
</div>

Sales support Engineer

Eastern machinery

Job Title: Operations Manager (Remote) &ndash; Machinery Fabrication SalesJob Type: Full-time, RemoteAbout the Role: We are a fast-growing metal fabrication machinery business specializing in brokering new and used equipment. We are looking for a high-energy, organized &quot;right-hand&quot; Operations Manager to take over daily administrative, logistics, and marketing tasks, allowing the owner to focus exclusively on high-level client relationships.The ideal candidate is a proactive problem-solver who is comfortable with technical logistics, managing a CRM, and appearing on camera for social media content.Key Responsibilities:<ul><li>CRM &amp; Outreach: Maintain our CRM (HubSpot), log all communications, and conduct proactive daily outreach to leads and past clients.</li><li>Sales Support: Generate professional equipment quotes, manage customer email correspondence, and qualify incoming leads.</li><li>Logistics Coordination: Obtain freight quotes for heavy machinery, coordinate with riggers, and manage shipping schedules to ensure on-time delivery.</li><li>Financial Admin: Handle light bookkeeping (QuickBooks), including invoicing, tracking payments, and vendor compliance.</li><li>Marketing &amp; Social Media: Manage our social media presence, write email marketing newsletters, and appear on camera to help film/present machinery content.</li></ul>Qualifications:<ul><li>3+ years in operations, administrative management, or sales support (industrial/manufacturing experience is a major plus).</li><li>Proficiency in CRM software and bookkeeping tools (QuickBooks).</li><li>Excellent written and verbal communication skills.</li><li>Comfortable being the &quot;face&quot; of the brand in short-form video content.</li><li>Strong organizational skills with the ability to manage complex shipping logistics.</li></ul>Why Join Us?<ul><li>Fully remote work environment.</li><li>Opportunity to play a foundational role in a growing business.</li><li>Direct impact on business growth and strategy.</li><li>Note: We do not currently offer health insurance, but a monthly stipend for private coverage is negotiable for the right candidate.</li></ul>HOW TO APPLY (REQUIRED): To be considered, please submit your resume along with a 1-minute video introduction. In the video, briefly tell us about your experience in operations/logistics and why you would like to work with us.Job Type: Full-timePay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Operations Manager

Lucy Electric

<div>Job Purpose
The primary purpose of the Sales Support Engineer role is to support the sales team by providing technical expertise and assistance throughout the sales process. This includes understanding and addressing customer needs , preparing technical proposals , and ensuring the effective presentation and demonstration of the company&rsquo;s products and services . By leveraging technical knowledge and interpersonal skills , the Sales Support Engineer helps to bridge the gap between customer requirements and the company&rsquo;s offerings , ultimately contributing to customer satisfaction and the achievement of sales targets (KSA customers , and other countries under LSA) .
Job Context
The role will be based in Saudi. To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by LSA management team and by the Sales Department.
Responsibilities<ul><li>
Meet Sales Targets for the LE business.</li><li>
Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently.</li><li>
Advanced and Predictive Analytics: Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities.</li><li>
Insights and Reporting: Contribute to the preparation of various data and analytics reports.</li><li>
Business Performance Metrics: Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making.</li><li>
Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.</li><li>
Circulate the forms for issuing new customer codes and credit notes.</li><li>
Circulate and update Monthly Sales Forecast</li><li>
Update Yearly Sales Budget and Medium Term Plan</li><li>
Assists / supports all sales team members for all day to day sales activities</li><li>
Assists / Coordinates with Tendering Engineer for preparation of tender / prequalification documents for utilities &amp; Technical Submittals when required.</li><li>
Document filing as per ISO standards</li><li>
Handing over Sales Orders including all required documentation to contracts</li><li>
Issue inspection calls to customers in coordination with the sales team</li><li>
Follow up for inspection whenever required</li><li>
Distribute the inspection MOMs to customers and internally</li><li>
Supporting the marketing manager with the delivery of global and local marketing campaigns</li><li>
Assists Marketing Manager for Exhibit participation</li><li>
Liaise with the Global Marketing Team to ensure timely response to their queries.</li></ul> 
Minimum Qualification<ul><li>
Bachelor&rsquo;s Degree Electrical or Mechanical Engineering</li></ul> 
Job-Specific Skills<ul><li>
Good skills in Microsoft Outlook, Word &amp; Excel</li><li>
Strategic Sales and Business Development</li><li>
Customer Management and Operations</li><li>
Meticulous with tenders and quotes</li><li>
Develop and maintain effective relationships with key internal and external stakeholders</li><li>
Good Command in English &amp; Arabic language</li><li>
Strong Entrepreneurial Skills, Focus on Delivery, Team and Business Development, Structured Thinking</li></ul>

Responsibilities: 
1) Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently. 
2) Advanced and Predictive Analytics: Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities. 
3) Insights and Reporting: Contribute to the preparation of various data and analytics reports. 
4) Information and Business Advice: Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy. 
5) Business Performance Metrics: Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making. 
6) Sales: Deliver mostly routine sales support services. 
7) Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. 
8) Incentive Program Design: Support the design and delivery of employee incentive programs; provide relevant financial, operational, and business performance analyses; investigate and analyze external practices. 
9) Operational Compliance: Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. 
10) Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. 
 
Educational Requirements: Bachelor's Degree or Equivalent Level 
 
General Experience Requirement: Sound experience and understanding of straightforward procedures or systems (7 to 12 months) 
 
Managerial Experience Requirement: Very limited (0 to 3 months)
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.</div>

ELSEWEDY ELECTRIC

<div>
 
 
 
 Business Sector:
 
 
 
 
 Electrical Products
 
 
 
 
 Location:
 
 
 
 
 10th of Ramadan
 
 
 
 
 Reporting Line:
 
 
 
 
 Sales Support Manager
 
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 
 
 
 
 Tendering &amp; Offer Preparation
 
 
 <ul>
 <li>
 Supervise the preparation of technical and commercial offers from early pursuit to contract handover.
 </li>
 <li>
 Ensure all submissions are accurate, timely, and compliant with customer and company requirements.
 </li>
 </ul>
 
 
 Commercial &amp; Technical Support
 
 
 <ul>
 <li>
 Assist sales managers during negotiations with customers on technical and commercial aspects.
 </li>
 <li>
 Contribute to defining tendering strategies by recommending competitive solutions within defined guidelines.
 </li>
 <li>
 Support risk review processes to ensure compliance with customer, regulatory, and company standards.
 </li>
 </ul>
 
 
 Cross-Functional Coordination
 
 
 <ul>
 <li>
 Coordinate with costing, finance, engineering, supply chain, and legal to secure aligned and competitive proposals.
 </li>
 <li>
 Provide input and reporting on tendering performance, risks, and opportunities to management.
 </li>
 </ul>
 
 
 Market &amp; Business Insights
 
 
 <ul>
 <li>
 Support the identification of new market opportunities with sales and business development teams.
 </li>
 <li>
 Analyze offers/orders data to provide insights on competitiveness, pricing trends, and margin improvements.
 </li>
 </ul>
 
 
 Costing &amp; Documentation
 
 
 <ul>
 <li>
 Oversee preparation of pricing, cost breakdowns (BOM), commercial terms, and required documentation.
 </li>
 <li>
 Ensure accurate record-keeping and reporting for all offers and awarded projects.
 </li>
 </ul>
 
 
 People Supervision &amp; Development
 
 
 <ul>
 <li>
 Supervise and guide section staff to ensure high-quality output and continuous skills development.
 </li>
 <li>
 Encourage teamwork, accountability, and process improvements within the section.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Education:
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Electrical/Mechanical Engineering, Business Administration, or related field.
 </li>
 <li>
 
 Years of Experience:
 
 7&ndash;10 years of experience in sales support, tendering, or technical-commercial roles, preferably in the transformers, energy manufacturing industry.
 </li>
 </ul>
 
 
 
 Technical competencies:
 
 
 
 <ul>
 <li>
 Strong knowledge of tendering, sales support, and commercial risk assessment.
 </li>
 <li>
 Good understanding of transformer/electrical products and industrial projects.
 </li>
 <li>
 Proficiency in costing, pricing, documentation, and reporting.
 </li>
 <li>
 Solid analytical and problem-solving skills.
 </li>
 </ul>
 
 
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