sales support specialist

Honeymonk Ventures Private Limited

Job Position: Central Sales Support SpecialistCompany Name: JointsealJob Type: Full-time | On-siteLocation: Jalna, MaharashtraExperience: Minimum 1 year (Sales Back Office)Education: B.Com (Tally knowledge required)Salary Range: &#8377;20,000 to &#8377;25,000/monthJob OverviewJointseal is looking for a detail-oriented and proactive Central Sales Support Specialist to support our sales operations, coordinate with dealers and customers and ensure smooth backend processes. The ideal candidate will be skilled in documentation, communication, Tally and CRM handling.Key Responsibilities<ul><li>Sales Team Assistance: Manage sales team schedules, prepare sales orders and support day-to-day coordination.</li><li>Order Processing: Execute accurate order processing, maintain proper documentation and update CRM systems.</li><li>Lead Calling &amp; Sorting: Contact leads generated via social media, qualify them and assign high-value leads to the sales team.</li><li>Dealer Documentation: Maintain dealer files and assist in onboarding new dealers with accurate paperwork.</li><li>Payment Follow-ups: Ensure timely payment collection from customers and dealers; address billing concerns.</li><li>Dealer Communication: Coordinate with dealers for order fulfilment, issue resolution and product-related queries.</li><li>Reporting &amp; Analysis: Prepare sales reports, track performance metrics and support forecasting activities.</li><li>Cross-Department Coordination: Work with finance, logistics and marketing teams to ensure smooth sales operations.</li><li>Process Improvements: Identify gaps in sales processes and recommend improvements to enhance efficiency.</li></ul>Skills &amp; Requirements<ul><li>Strong knowledge of Tally</li><li>Basic CRM data entry and documentation skills</li><li>Excellent communication and coordination abilities</li><li>Attention to detail and ability to manage multiple tasks</li><li>Proficiency in MS Office (Excel, Word)</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;25,000.00 per monthWork Location: In person

Central Sales Support Specialist

<div>W ABB pomagamy przemys&#322;owi wyprzedza&#263; konkurencj&#281; - dzia&#322;a&#263; sprawniej i ekologicznie. U nas post&#281;p to standard &ndash; dla Ciebie, Twojego zespo&#322;u i ca&#322;ego &#347;wiata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osi&#261;gn&#261;&#263;. Nie zawsze b&#281;dzie &#322;atwo, rozw&oacute;j wymaga determinacji. Ale w ABB nigdy nie b&#281;dziesz dzia&#322;a&#263; sam. Zarz&#261;dzaj tym, co porusza &#347;wiat.
Stanowisko to podlega:
Sales Support Manager 
On this position you will support the sales assigned organization (Division &amp; Market) and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.
You will be mainly responsible for:<ul><li>
Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Specialists with regard to ABB products/systems/applications.</li><li>
Providing technical support during the technical meeting, product presentations and negotiations.</li><li>
Performing analytic and diagnostic studies to determine most suitable technical solution to meet customer needs.</li><li>
Proposing technical solutions for complex enquiries.</li><li>
Preparing and delivering technical presentations and demonstrations for both internal staff and customers on complex product issues.</li><li>
Offering product/solution/service related training.</li><li>
Preparing and checking technical articles for publication.</li><li>
Supporting the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.</li><li>
Providing technical support during the technical meeting, product presentations and negotiations and offering product/solution/service related training.</li><li>
Preparing/supporting preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives.</li><li>
Participating in the kick off meeting organized by the project team.</li><li>
Defining cost for the proposed solution and communicating to Sales organization.</li><li>
Providing information to the risk review process in accordance with ABB policy and sometimes participating in the risk review assessment.</li><li>
Analyzing customer needs and competitor offers through general market information and information provided by the Sales organization.</li><li>
Performing lost proposal analysis, identifying potential cause, and recommending future actions in cooperation with Sales/Local Business Unit to obtain better future results.</li></ul>
Qualifications for the role:<ul><li>
You have a Bachelor&rsquo;s degree in Engineering</li><li>
You possess a minimum of 5 years of professional experience</li><li>
You possess solid experience in the tendering process</li><li>
You have the ability to compare different bids from suppliers</li><li>
You possess knowledge of energy industry processes</li><li>
Familiarity with the ABB portfolio would be an asset</li><li>
You possess strong problem-solving abilities</li><li>
You have excellent presentation skills</li><li>
You possess a collaborative mindset and value teamwork</li><li>
You have proficiency in Arabic and English.</li><li>
You possess knowledge of French, which will be considered an added value</li></ul>
Doceniamy r&oacute;&#380;norodno&#347;&#263; do&#347;wiadcze&#324;. Czy to mo&#380;e by&#263; Twoja historia? Aplikuj ju&#380; dzi&#347; lub odwied&#378; stron&#281; www.abb.com, aby dowiedzie&#263; si&#281; wi&#281;cej o nas i pozna&#263; wp&#322;yw naszych rozwi&#261;za&#324; na ca&#322;ym &#347;wiecie.</div>

Sales support specialist

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Customer Support Team Leader
 
 
 
 
 Your Role And Responsibilities
 
 
 
 The work model for the role is: remote
 
 
 You will be mainly accountable for:
 
 
 <ul>
 <li>
 Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinating with other ABB local and global departments
 </li>
 <li>
 Responsible for prepare robot offers/agreements with salesperson
 </li>
 <li>
 Following-up prepared offers, placing orders on SAP system, preparing documents for reporting
 </li>
 <li>
 Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.Responsible for all Robotic Business&rsquo;s invoices
 </li>
 <li>
 Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts
 </li>
 <li>
 Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management
 
 
 
 </li>
 </ul>
 
 Qualifications For The Role
 
 
 
 <ul>
 <li>
 Bachelor's degree from related fields
 </li>
 <li>
 Demonstrated skills in working effectively with people with diverse backgrounds; both inside the plant environment and with external contacts
 </li>
 <li>
 Strong knowledge of Microsoft programs, Excel, Word, Power Point, Microsoft outlook. Salesforce, SAP
 </li>
 <li>
 Operates in a fast-paced environment where critical decisions must be made quickly, and teamwork is essential
 </li>
 <li>
 Strong communication skills are necessary to work effectively with the management group, hourly employees, vendors and with end customers
 
 
 </li>
 </ul>
 
 Exciting Career Opportunity in Robotics
 
 
 
 This role is part of ABB&rsquo;s Robotics business, which is preparing to become an independent company. By joining us now, you&rsquo;ll be part of a dynamic and fast-paced organization at the forefront of robotics innovation. As we transition into a separate entity outside the ABB Group, you&rsquo;ll have the chance to shape the future, grow your career, and work alongside world-class experts in a more agile and entrepreneurial environment.
 
 
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Sales Support Specialist

MORGAN ADVANCED MATERIALS

<div>Overview:

Sales Support Specialist &ndash; Istanbul, Turkey 
Customer service, logistics, and admin &mdash; all in one role. 
Morgan Advanced Materials makes high-performance carbon products used in industries where strength, precision and reliability matter. This role supports our European operations from Istanbul, helping keep things running smoothly between customers, suppliers and internal teams. 
You&rsquo;ll be handling customer service, logistics coordination and office admin. It&rsquo;s a varied role with real responsibility &mdash; ideal if you like keeping things organised and making sure nothing slips through the cracks.
Responsibilities:
<ul><li>Prepares all necessary trade / foreign trade documents related to import and export and logistics</li><li>
Prepares quotations, invoices and other documents required of order processing according to established policies and procedures.</li><li>
Serves as a point of contact between customers and other departments internally and externally in day to day operations of the company.</li><li>
Works closely with customers and ensure that other departments are fully aware of customers quality, delivery and technical requirements.</li><li>
Keeps records of customer interactions, proceeds customer accounts.</li><li>
Provides accurate, valid and complete information by using the right methods/tools</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s Degree
</li><li>Fluency in English
</li><li>Min 3 years experience in industrial product customer service/logistics/export-import/sales</li><li>
An effective communicator with good command of MS Office and ERP</li><li>
Excellent verbal and written communication skills.</li></ul><div> 
At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials.</div><div> 
Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers.</div><div> 
Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air.</div><div></div><div> 
Key Figures: Revenue &pound;1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.</div><div></div><div> 
Morgan Advanced Materials is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, religion, gender, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other legally protected status. Ind-1</div></div><div></div>

Sales Support Specialist - Turkey

Nobel Biocare

<div>
 
 Job Description
 
 
 
 Job Description
 
 
 The Sales Support Specialist will play a critical role in providing technical and customer support for Nobel Biocare&rsquo;s dental implant solutions. This role will be responsible for assisting customers, sales representatives, and internal teams with product-related inquiries, troubleshooting issues, and ensuring a seamless experience for our clients. The ideal candidate has a strong technical background in dental implants and a customer-focused mindset to drive satisfaction and business success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Technical &amp; Customer Support
 </li>
 <li>
 Serve as the primary point of contact for technical inquiries related to Nobel Biocare&rsquo;s dental implants.
 </li>
 <li>
 Provide expert guidance to customers and internal teams on product features, troubleshooting, and best practices.
 </li>
 <li>
 Assist medium to small customers who may not have direct access to a sales representative.
 </li>
 <li>
 Respond to inbound calls and emails to ensure prompt resolution of customer issues.
 </li>
 <li>
 Sales Team Support
 </li>
 <li>
 Work closely with Territory Managers and the Product Manager to provide technical expertise.
 </li>
 <li>
 Support sales representatives with product demonstrations and technical explanations for customer meetings.
 </li>
 <li>
 Keep the sales team informed on product updates and technical developments.
 </li>
 <li>
 Proactive Customer Engagement &amp; Issue Resolution
 </li>
 <li>
 Conduct proactive follow-ups with customers to address concerns and ensure optimal product use.
 </li>
 <li>
 Identify and resolve potential issues, such as product handling challenges or high failure rates, before they escalate.
 </li>
 <li>
 Ensure customer retention and satisfaction by delivering an outstanding support experience.
 </li>
 <li>
 Training &amp; Documentation
 </li>
 <li>
 Develop and deliver training sessions to internal teams and customers on Nobel Biocare products.
 </li>
 <li>
 Maintain detailed records of customer interactions, issues, and resolutions in the CRM system.
 </li>
 <li>
 Provide feedback to product development teams based on customer insights to enhance product quality.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 Experience &amp; Knowledge
 
 
 <ul>
 <li>
 2+ years of experience in technical support, sales support, or customer service in the dental or medical device industry.
 </li>
 <li>
 Strong knowledge of dental implant systems and related treatment procedures.
 </li>
 <li>
 Experience working cross-functionally with sales, product management, and customer service teams.
 </li>
 <li>
 Hands-on experience with CRM software and technical support tools.
 
 
 </li>
 </ul>
 Education &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Dentistry, or a related field preferred.
 </li>
 <li>
 Fluency in Turkish and English (both written and verbal).
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills.
 </li>
 <li>
 Strong communication skills with the ability to explain technical concepts in a clear, customer-friendly manner.
 </li>
 <li>
 Ability to work independently while collaborating effectively with teams.
 
 
 </li>
 </ul>
 This job is based out of Ankara, Turkey.
 
 
 
 Operating Company
 
 
 
 Nobel Biocare
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Sales Support Specialist (Ankara,Turkey)

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Export Sales Engineer
 
 
 
 
 Your Role And Responsibilities
 
 
 
 In this role, you will have the opportunity to create and complete bids, estimations, and quotations based on customer specifications, requirements, or budget to achieve market competitiveness and high margins for the company. Each day, you will maintain and improve the balance between all ABB units and customers in your area of responsibility. You will also showcase your expertise by collecting and collating the information required to prepare proposals, including both technical and cost elements.
 
 
 This role is contributing to the Low Voltage Systems Bid &amp; Proposal department in the Electrification Business Area in Egypt. This Position reports to the Sales Support Manager.
 
 
 You will be mainly accountable for:
 
 
 <ul>
 <li>
 Formulating competitive bids, estimates, and quotations by considering the best available product mix and appropriate technical and commercial aspects for each situation.
 </li>
 <li>
 Creating well-documented tenders in a timely manner and with an appropriate level of detail, including full and accurate costs.
 </li>
 <li>
 Managing the preparation of technical, financial, and, if required, project management aspects of the bid, estimate, and quotation, indicating prices and trading conditions.
 </li>
 <li>
 Ensuring that inputs for editing activities related to bid, estimate, and quotation preparation are provided in a timely manner and in accordance with the established quality procedures.
 </li>
 <li>
 Acquire the technical knowledge for the different products for Low Voltage Systems &amp; products scope.
 </li>
 <li>
 Technical support for to the sales teams, including Guarantee schedules, compliance lists, deviation lists and the exact scope of supply.
 </li>
 <li>
 Collaborate with LPGM, and Product managers to ensure that the product gaps are addressed.
 </li>
 <li>
 Using different offering tools at the level of excellence for the different Low voltage products &amp; systems.
 </li>
 <li>
 Keeping records for all offers with the related costs and discounts history and to be a part of the tendering criteria (Vision ahead).
 </li>
 <li>
 Coordinating with the Engineering departments after order award for accurate scope of supply while doing the handover.
 </li>
 <li>
 Commit and respect the due dates indicated by the different customers during the offer preparation.
 </li>
 <li>
 Always keep consistency with ABB rules, guidelines code of conduct, business ethics, and communications.
 
 
 
 </li>
 </ul>
 
 Qualifications For The Role
 
 
 
 <ul>
 <li>
 You are engaged in creating and documenting Project bill of materials in line with business &amp; customer requirements and provide quotation and suggestions for possible alternative explaining the benefit to the client (cost/technical/delivery) using different Microsoft applications and other configuration tools.
 </li>
 <li>
 Have established skills for resolution of schedule conflicts, priority changes &ndash; taking the lead for project full ownership in all phases to support all internal &amp; external clients.
 </li>
 <li>
 Possess an enhanced knowledge of different products for LVS scope to offer technical advice and solutions on inquiries from customers/channels/Sales Specialists about LVS products/systems/applications.
 </li>
 <li>
 Good leadership capabilities with a team-oriented attitude
 </li>
 <li>
 Bachelor&rsquo;s degree electrical engineering.
 </li>
 <li>
 You have 1 - 3 years experience as sales support, bid and proposal or design/engineering for low voltage systems.
 </li>
 <li>
 You are at ease communicating in spoken &amp; written English and Arabic languages, French language is a privilege.
 
 
 
 </li>
 </ul>
 
 More About Us
 
 
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 The main target is to increase the domestic sales orders of Electrifications products through our bidding department in cooperation with product managers, Supply Chain and Engineering team in order to achieve customers&rsquo; and consultants requirements. In same time , working with sales team as one team to secure projects along with Business KPI&rsquo;s &amp; targets
 
 
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

LVS Tendering / Sales Support Specialist

Horizon Tech

We are seeking a highly organized and proactive Sales Support &amp; Operations Specialist to join our team. The ideal candidate will have prior experience supporting sales and operations functions, preferably for US-based clients or international markets. You will be responsible for managing order processing, shipping logistics, inventory inquiries, client communications, and ensuring a smooth workflow between sales and operations teams. The candidate must be detail-oriented, efficient, and capable of handling multiple responsibilities in a fast-paced environment.Must Haves<ul><li>Proven experience in sales support, operations, or a related role.</li><li>Strong organizational skills with the ability to handle multiple tasks and meet deadlines.</li><li>Excellent written and verbal English communication.</li><li>Proficiency in Microsoft Office Suite (especially Excel) and order processing systems.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to communicate professionally with clients and internal teams.</li></ul>Preferred Skills<ul><li>Experience with shipping coordination, invoice reconciliation, and logistics management.</li><li>Familiarity with inventory management systems.</li><li>Knowledge of supply chain processes and international shipping practices.</li></ul>Responsibilities<ul><li>Order Processing: Process customer orders accurately and promptly. Verify pricing, inventory availability, and shipping requirements. Communicate with customers to confirm order details and provide updates.</li><li>&#65279;Shipping &amp; Logistics: Arrange and coordinate shipments to meet delivery deadlines. Liaise with carriers and logistics partners for cost-effective and timely solutions. Reconcile shipping invoices and resolve discrepancies.</li><li>&#65279;Inventory Management: Monitor stock levels, respond to inquiries about inventory, and provide low-stock alerts to relevant teams.</li><li>Customer Support &amp; Communication: Provide timely and professional responses to customer inquiries, including product details, pricing, and delivery timelines. Prepare quotes based on customer requirements.</li><li>&#65279;Records &amp; Reporting: Maintain accurate records of orders, shipping, and customer interactions. Prepare routine reports on order status, shipping costs, and customer feedback.</li><li>Process Improvement: Contribute to initiatives to enhance operational efficiency and customer experience.</li></ul>Other Details<ul><li>Job Location: Shahrah-e-Faisal, PECHS, Karachi</li><li>Job Timings: Evening to night shift following US - EST</li></ul>Job Type: Full-timeWork Location: In person

Sales Support & Operations Specialist

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