sales support specialist

SIEGWERK

<div>We are looking for an all-round Sales Specialist, supporting our Sales Manager with administrative customer service as well as first level technical support in Dubai, Kuwait, Qatar, Bahrain, Egypt, Oman, and KSA. 
Your Tasks - What you can expect as Sales Support Specialist: 
<ul><li>
As the main contact and entry point, you handle all customer interactions and requests</li><li>
You manage full order lifecycle, including order entry, processing, confirmations, delivery coordination, and invoicing</li><li>
You monitor contract conditions, maintain payment terms, sales figures, and bonus accruals</li><li>
In addition, you manage consignment stocks and maintain customer master data</li><li>
While closely supporting the sales representative, you prepare sales statistics, reporting, and cover general administrative tasks</li><li>
You support customers with product-related questions, provide first-level technical support and coordinate more complex requests with internal technical teams</li></ul> 
Your Profile - What you bring as Sales Support Specialist: 
<ul><li>
Based on a technical or commercial qualification, you bring experience in sales support or customer service, ideally in printing ink or packaging industry</li><li>
Through your independent and structured working style, you manage tasks reliably and with a high sense of responsibility</li><li>
With a strong customer and service-oriented mindset, you consistently ensure high quality standards</li><li>
You have very good knowledge of MS Office, SAP knowledge is an advantage</li><li>
In daily business, you communicate confidently and professionally in English</li><li>
To better support sales activities in a technical environment, basic technical understanding would be a huge plus</li></ul><div></div><div> 
Your Contact:</div><div>
Please use our online platform to apply for this position. Job applications via mail or e-mail cannot be accepted due to data protection regulation.</div></div>

Sales Support Specialist

IMCD

<div>Sales Support Specialist 
IMCD is a leading global distributor and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today. 
 
Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth. 
 
We are looking for a Sales Support Specialist for our growing team in Istanbul. 
 
Main Responsibilities : 
 
Providing all necessary support to sales units throughout sales and post-sales processes. 
Successful management of sample requests and inventory. 
Actively involved in creating new product codes within the system. 
Providing support in new customer/supplier registration processes. 
Providing necessary support for debt collection (receivable tracking) to the sales team. 
Coordinating GTIP and import cost studies with the foreign trade unit. 
Successful provision of quality and technical document requests from customers. 
Coordinating supplier/customer agreements with the legal unit. 
 
Experience, Skills &amp; Education : 
 
Bachelor's degree in relevant departments 
Advanced level of English 
Min. 2 years of chemical industry experience 
Ability to adapt quickly to a fast-paced environment with changing priorities and direction 
Highly organized, able to work well under stress, handle multiple priorities and meet deadlines 
 
If you see yourself meeting the above criteria, we'd be thrilled to have you on our team! We're eagerly awaiting your applications.</div>

Solenis

<div>The role of a administrative support is to deal with incoming customer enquiries and assisting the sales force with daily sales administration activities and provide office support to field representatives.
responsibilities/accountabilities of the position are
Maintaining Customer Data Base<ul><li>
Sales Support Admin</li></ul> 
<ul><li>
Sales Support team (OSR Call - Focus i Support- Analysis)</li></ul></div>

ibex. Pakistan

<div><h3 class="jobSectionHeader">Job Overview</h3>
ibex. Pakistan is bringing an opportunity for those who excel in communication. This opportunity is for Lahoris. We are looking for a customer-focused professional to handle inbound and outbound calls, qualify leads through structured questions, and deliver excellent service. The role involves assessing customer eligibility, managing data in CRM systems, and ensuring a smooth handoff to senior specialists while meeting performance targets and maintaining high customer satisfaction. If you have the convincing par by making good sales, this is your opportunity to start earning in six figures.<h3 class="jobSectionHeader">
Job Description</h3><ul><li>
Handle a high volume of inbound and outbound calls professionally, engaging with individuals who have expressed interest in services</li><li>
Ask structured qualifying questions to gather key financial information, including unsecured debt and employment status</li><li>
Follow a standardized script to assess eligibility and determine if prospects meet minimum requirements</li><li>
Transfer qualified leads in real-time or schedule appointments with senior Enrollment Specialists for further processing</li><li>
Deliver exceptional customer service with empathy, patience, and professionalism</li><li>
Ensure a positive customer experience by using clear communication, cultural awareness, and proper etiquette when interacting with U.S.-based customers</li><li>
Use and record data on multiple software applications (Customer Relationship Management (CRM) software, order management systems (OMS) and knowledge base systems (KBS)), while actively listening and speaking with the customer simultaneously on call</li><li>
Strive to meet and exceed individual and team performance metrics, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Call Resolution (FCR) and Average Handling Time (AHT)</li><li>
Collect customer feedback and share insights with supervisors to improve service quality and solve any recurring issues</li><li>
Staying up to date with latest updates on CRM and other systems information, process changes, and future updates</li></ul><h3 class="jobSectionHeader">
Job Specifications</h3><ul><li>
Exceptional verbal communication skills in English is a must</li><li>
Candidates must possess a clear American accent to easily explain and help the customer base in US</li><li>
Candidate should be minimum Matric or O Levels pass. Bachelor&rsquo;s degree or diploma would be a plus</li><li>
Candidate should be 18 years or older (You will be required to show your CNIC during the interview)</li><li>
Basic knowledge of common office tools like Microsoft Office/Google Workspace, Excel and document formatting</li><li>
Experience using CRM systems is a bonus</li><li>
Availability to work fixed night shifts (U.S. hours) with weekends off</li><li>
Fresh graduates and students searching for entry-level roles in Lahore are encouraged to apply</li></ul></div>

Nestors Global Pvt Ltd

Nestors Global is a leading writing services company committed to delivering high-quality content solutions to a diverse global clientele. Our expertise spans academic writing, business content, creative projects, and more. We pride ourselves on professionalism, reliability, and client satisfaction.Role Overview: We are seeking a proactive and customer-focused Customer Success &amp; Sales Support Specialist to join our growing team. This role blends customer service excellence with sales support, ensuring clients receive expert guidance and a seamless experience from inquiry to delivery. The ideal candidate is a confident communicator who enjoys building relationships and helping clients find the right solutions.Key Responsibilities:<ul><li>Client Engagement:</li></ul>Manage customer inquiries عبر phone, email, and live chat, providing clear and accurate information about our services.<ul><li>Consultative Sales Support:</li></ul>Understand client needs and recommend suitable writing services, packages, pricing options, and turnaround times.<ul><li>Order Coordination:</li></ul>Assist clients through the order placement process, ensuring all requirements are clearly captured and processed efficiently.<ul><li>Relationship Management:</li></ul>Build long-term client relationships through follow-ups, personalized support, and consistent communication.<ul><li>Issue Resolution:</li></ul>Address customer concerns and complaints professionally, ensuring timely and satisfactory resolutions.<ul><li>Cross-Team Collaboration:</li></ul>Coordinate with internal teams (writers, sales, and marketing) to ensure smooth service delivery.<ul><li>CRM &amp; Data Handling:</li></ul>Maintain accurate records of customer interactions, orders, and feedback within CRM systems.<ul><li>Customer Insights:</li></ul>Collect and share client feedback to support continuous improvement in services and customer experience.Requirements:<ul><li>Previous experience in customer service, sales support, or client-facing roles (writing or service-based industry preferred).</li><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving abilities with a customer-first mindset.</li><li>Familiarity with CRM tools and order management systems is an advantage.</li><li>Ability to multitask and perform in a fast-paced environment.</li><li>High attention to detail and organizational skills.</li><li>Comfortable communicating in a clear, professional British English tone.</li></ul>Why Join Nestors Global?<ul><li>Be part of a fast-growing, innovative content solutions company.</li><li>Competitive salary with performance-based incentives.</li><li>Opportunities for career advancement and skill development.</li><li>Collaborative and supportive team culture.</li></ul>Work Location: In person

Customer Success & Sales Support Specialist

Umbra Solace

Account Manager / Sales Support SpecialistUmbra Solace | Houston, TX 77038 | Full-Time 40-50 hours/weekAbout Us Umbra Solace is a fast-growing architectural aluminum systems company based in Houston. We build innovative structural solutions and work directly with customers to bring their projects to life. If you're detail-oriented, technically curious, and thrive in a hands-on environment, we want to hear from you.What You'll Do<ul><li>Build accurate parts lists and quotes based on customer project requirements</li><li>Work directly with customers and the sales team to scope projects and define solutions</li><li>Manage and update project records in our CRM</li><li>Interpret drawings and specifications to communicate clear product solutions</li><li>Support customer onboarding and training, both virtually and in the field</li><li>Continuously improve processes to keep things accurate and efficient</li></ul>What We're Looking For<ul><li>Experience in inside sales, project coordination, or operations &mdash; construction or materials industry a plus</li><li>Proficiency in Microsoft Office, especially Excel</li><li>CRM experience (any platform)</li><li>Strong communicator who can explain technical concepts clearly</li><li>Detail-oriented with the ability to juggle multiple projects at once</li><li>Self-starter who's comfortable in a fast-paced, growing company</li><li>Familiarity with AI tools to improve workflow efficiency is a bonus</li></ul>Why Umbra Solace?<ul><li>Direct impact on customer success and product adoption</li><li>Hands-on training and real field experience</li><li>Room to grow in a fast-moving company</li><li>Work on genuinely innovative structural systems</li></ul>To apply, send your resume to hiring.umbrasolace@gmail.comPay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Account Manager / Sales Support Specialist

Wolters Kluwer

<div>As a Senior Technology Sales Support Specialist, you will play a pivotal role in designing and positioning audit-focused solution demonstrations that address customer compliance, risk, and governance needs. They translate complex regulatory requirements into scalable technical architectures, delivering compelling demos, proposals, and proof-of-concepts. This role also collaborates closely with product and delivery teams to ensure solutions align with client objectives and industry standards while driving successful deal outcomes. 
 
Responsibilities<ul><li>Using your Audit and Tax experience, present tailored, knowledgeable, professional, and engaging product demonstrations to varied audiences and in multiple formats including webinars, individual remote meetings and in-person meetings</li><li>Maintain in-depth knowledge of CCH core and ancillary products as applicable by role</li><li>Develop and expand knowledge of CCH and competitors&rsquo; products with a focus on clearly articulating and understanding the customer value gained from CCH solutions</li><li>Collaborate with Sales Representatives to gather and analyze Critical Business Issues (CBIs) to deliver tailored and knowledgeable product demonstrations</li><li>Deliver a concise message which enables the customer to easily envision using CCH solutions in their complex business</li><li>Identify opportunities to proactively introduce additional products when communicating with customers to expand their use of CCH solutions</li><li>Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities.</li><li>Basic understanding of APIs and similar integration technologies.</li><li>Basic understanding of AI (Generative, Agentic, etc.) and how these technologies are used with CCH Products.</li><li>Set up, manage, and maintain &ldquo;demo-ready&rdquo; environments for core WK solutions.</li><li>Maintain technical documentation and CRM (Salesforce) entries.</li><li>Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices.</li><li>Respond to product inquiries, pricing questions, and technical requests using approved knowledge base content.</li><li>Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions.</li><li>Ensure completion of internal administrative tasks including demo scheduling, CRM notes, and coordination of follow-up items.</li><li>Collaborate with internal teams to address straightforward technical challenges.</li></ul> 

Skills<ul><li>Audit &amp; Tax Solution Knowledge: Strong understanding of audit and tax workflows, client needs, and how solutions support compliance and efficiency.</li><li>Client Engagement: Ability to build trust with stakeholders and guide conversations around business challenges and outcomes.</li><li>Clear Documentation: Skilled at creating straightforward, client-friendly materials and demo walkthroughs.</li><li>Practical Problem-Solving: Able to identify client pain points and demonstrate relevant, real-world solutions.</li><li>Effective Communication: Confident presenter who can translate complex concepts into clear, business-focused messaging.</li><li>Collaboration &amp; Support: Works closely with sales, product, and client teams to deliver cohesive demo experiences.</li><li>Business Insight: Uses data and client context to highlight value and demonstrate impact during presentations.</li><li>Demo Tools Proficiency: Comfortable using demo environments and tools to showcase audit and tax solutions in a clear, engaging way.</li></ul> 
Qualifications
Education:
Bachelor&rsquo;s degree in accounting, finance, or related field.
Experience:<ul><li>2+ years experience in tax/accounting or software support role.</li><li>Product Technical Expertise: Understands features of core products and learns competitive positioning.</li><li>Solution Demonstration &amp; Value Communication: Supports demonstration efforts with guidance.</li><li>Customer Engagement &amp; Influence: Participates in meetings to observe customer needs and responses.</li><li>Sales Enablement &amp; Deal Support: Provides basic support in deal execution and tracks action items.</li><li>Market &amp; Industry Expertise: Has foundational awareness of accounting industry needs and WK&rsquo;s role.</li><li>Collaboration &amp; Leadership: Works under close guidance, contributes to team knowledge sharing.</li><li>Tools, Data, &amp; Process Enablement: Learns to use internal tools (Salesforce, Teams, demo systems); documents processes.</li></ul><h2 class="jobSectionHeader">
Our Interview Practices</h2>
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we&rsquo;re getting to know you&mdash;not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. 
Compensation:
$71,300.00 - $124,500.00 USD 

This role is eligible for Commission.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.<h2 class="jobSectionHeader">
Additional Information:</h2>
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, &amp; Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.</div>

Senior Technology Sales Support Specialist - Audit

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Senior Technology Sales Support Specialist - Audit