salesforce specialist

Birlasoft

<div></div><div><div><div><div><div><div><div><div>Country/Region: IN
</div></div></div></div><div><div><div><div>Requisition ID: 33225
</div></div></div></div><div><div><div><div>Work Model:
</div></div></div></div><div><div><div><div>Position Type:
</div></div></div></div><div><div><div><div>Salary Range:
</div></div></div></div><div><div><div><div>Location: INDIA - NOIDA- BIRLASOFT OFFICE
</div></div></div></div></div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Title: </b><b>Salesforce Technical Specialist
</b></h1></div></div></div></div><div><div><div><div>Description:
<div><div><div><h2 class="jobSectionHeader"><b>Area(s) of responsibility</b></h2>
</div><div><div>
<div><div><div><p><b>Job Responsibility:</b> Working with SFDC Sales Cloud or Force.com in application design, architecture and development using Salesforce.com</p></div></div><div><br>
<div>
<p>Experience leading / managing a work stream on enterprise implementations</p></div></div><div><br>
<div>
<p>Ability to act as both a functional and technical architect for Salesforce deployments</p></div></div><div><br>
<div>
<p>Proven experience with web services (SOAP/REST) and related technologies (XML/JSON)</p></div></div><div><br>
<div>
<p>Working knowledge of system integration</p></div></div><div><br>
<div>
<p>Hands on experience in Salesforce lightning env.</p></div></div><div><br>
<div>
<p>Debugging and resolving custom components including integration components for SFDC, SFDC APIs, Apex controllers, Apex Web Services, Apex call out, outbound messaging</p></div></div><div><br>
<div>
<p>Act as end-to-end implementation consultant for clients, navigating them through implementations leveraging design thinking and agile techniques</p></div></div><div><br>
<div>
<p>Provide sales support as needed including acting as a subject matter expert and potentially configuring system for client demos with quick turnaround time</p></div></div><div><br>
<div>
<p>Work closely with cross-functional teams including product center of excellence team, product development team etc.</p></div></div><div><br>
<div>
<p>Strong problem solving, communication and troubleshooting skills with the ability to exercise mature judgment</p></div></div><div><br>
<div>
<p><b>Technical Skills &amp; Qualifications: </b>6 to 9 years of related experience in Salesforce</p></div></div><div><br>
<div>
<p>Should be a good team member</p></div></div><div><br>
<div>
<p>Strong understanding of SDLC methodologies</p></div></div><div><br>
<div>
<p>Experience with Service Cloud and Communities</p></div></div><div><br>
<div>
<p>Strong technical foundation with advanced structured programming - APEX, LWC, Flows, Force.com</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

Salesforce Technical Specialist

NielsenIQ

<div><b>Company Description</b><p><br>
#li-hybrid</p><p>
As a Salesforce Platform Specialist, you will own the day‑to‑day health, evolution, and adoption of our global Salesforce estate, spanning core CRM, Agentforce / Service Cloud, and Salesforce AI capabilities.</p><p>
You will work with the Product Leader, Managers, Owners and cross‑functional stakeholders to translate business goals into well‑governed, scalable platform solutions that drive seller and service‑agent productivity, customer satisfaction, and compliance. This role blends configuration, automation, platform governance, and enablement with a pragmatic understanding of commercial outcomes.</p><b><br>
Job Description</b><p><br>
Core Responsibilities</p><p>
1) Core Platform Ownership &amp; Governance</p><ul><li><p>
Own platform standards (naming conventions, metadata strategy, field hygiene, deprecation, duplicate management) and drive continuous improvement across org(s).</p></li><li><p>
Manage environments and releases (sandboxes, UAT, change migration), coordinating with Product and Engineering for smooth deployments and minimal disruption.</p></li><li><p>
Administer users, Permission Sets/Groups, roles, and access policies; maintain org security posture and audit readiness.</p></li></ul><p>
2) Configuration, Automation &amp; Data Quality</p><ul><li><p>
Design and build scalable solutions using Flows (record‑triggered, screen, scheduled), Lightning App Builder, dynamic forms/actions, validation rules, formulas, and layouts.</p></li><li><p>
Create and evolve Reports &amp; Dashboards to provide actionable insights for Sales, Service, and Leadership.</p></li><li><p>
Establish data quality controls (picklists, validations, required fields, duplicate rules) and steward remediation plans.</p></li></ul><p>
3) Agentforce / Service Cloud (Service Excellence)</p><ul><li><p>
Configure and optimise Agentforce Console workspaces for efficiency (tabs, utility items, keyboard shortcuts, macros, Quick Text).</p></li><li><p>
Implement best‑practice Case Management: Omni‑Channel routing, assignment/escalation rules, SLAs/Entitlements, queues, email‑to‑case, and Knowledge integration.</p></li><li><p>
Enable Digital Engagement channels (chat/messaging)</p></li><li><p>
Partner with Service leadership to track and improve KPIs (first contact resolution, handle time, backlog, CSAT) via dashboards.</p></li></ul><p>
4) Salesforce AI (Einstein &amp; Agentforce AI)</p><ul><li><p>
Configure and govern AI‑assisted service productivity features (e.g., case summaries, recommended replies, auto‑classification/triage) with appropriate guardrails.</p></li><li><p>
Collaborate with Product/Data to identify AI use cases, define acceptance criteria, monitor quality, and drive ethical, secure AI adoption.</p></li><li><p>
Measure AI impact (time saved, accuracy, adoption), iterate configurations, and champion best practices with end‑users.</p></li></ul><p>
5) Integrations &amp; Data Exchange</p><ul><li><p>
Work with integration teams to design robust data flows via Salesforce APIs Platform Events, External Services, and connected apps.</p></li><li><p>
Support troubleshooting across integrated systems (e.g., marketing automation, data platforms, ticketing) and ensure data integrity across domains.</p></li><li><p>
Contribute to integration documentation, error handling standards, and monitoring routines.</p></li></ul><p>
7) Security, Compliance &amp; Risk</p><ul><li><p>
Leverage platform audit capabilities (Login History, Setup Audit Trail) and contribute to incident response/root‑cause analysis.</p></li><li><p>
(Nice to have) Familiarity with Salesforce Shield (Event Monitoring, Field Audit Trail, Platform Encryption).</p></li><li><p>
Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.</p></li><li><p>
Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.</p></li></ul><p>
8) Adoption &amp; Enablement</p><ul><li><p>
Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.</p></li><li><p>
Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.</p></li></ul><p></p><b><br>
Qualifications</b><ul><li><p><br>
Proven experience in a platform‑level Salesforce role (e.g., Platform Specialist, Systems Analyst), supporting global commercial or service teams.</p></li><li><p>
Strong hands‑on expertise with Flows, Lightning configuration, and data modelling.</p></li><li><p>
Practical knowledge of Service Cloud / Agentforce configuration (Cases, Console, Omni‑Channel, Knowledge, SLAs).</p></li><li><p>
Demonstrated ability to translate complex business requirements into scalable configuration and clear user stories.</p></li><li><p>
Excellent stakeholder communication, prioritisation, and time management in a fast‑moving environment.</p></li></ul><b><br>
Additional Information</b><p><b><br>
This role is Hybrid 1 per week</b></p><div></div><p><b>
Our Benefits</b></p><ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul><p>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.</p><br>
<p></p>
<p><b>
About NIQ</b></p><p>
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.</p><p>
For more information, visit NIQ.com</p><p>
Want to keep up with our latest updates?</p><p>
Follow us on: LinkedIn | Instagram | Twitter | Facebook</p>
<p><b>
Our commitment to Diversity, Equity, and Inclusion</b></p><p>
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p></div>

Salesforce Platform Specialist

<div>
 <br/>
 <br/>
 <p>
  As a Salesforce Platform Specialist, you will own the day‑to‑day health, evolution, and adoption of our global Salesforce estate, spanning core CRM, Agentforce / Service Cloud, and Salesforce AI capabilities.
  <br/>
  <br/>
 </p>
 <p>
  You will work with the Product Leader, Managers, Owners and cross‑functional stakeholders to translate business goals into well‑governed, scalable platform solutions that drive seller and service‑agent productivity, customer satisfaction, and compliance. This role blends configuration, automation, platform governance, and enablement with a pragmatic understanding of commercial outcomes.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  Core Responsibilities
  <br/>
  <br/>
 </p>
 <p>
  1) Core Platform Ownership &amp; Governance
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Own platform standards (naming conventions, metadata strategy, field hygiene, deprecation, duplicate management) and drive continuous improvement across org(s).
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Manage environments and releases (sandboxes, UAT, change migration), coordinating with Product and Engineering for smooth deployments and minimal disruption.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Administer users, Permission Sets/Groups, roles, and access policies; maintain org security posture and audit readiness.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  2) Configuration, Automation &amp; Data Quality
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Design and build scalable solutions using Flows (record‑triggered, screen, scheduled), Lightning App Builder, dynamic forms/actions, validation rules, formulas, and layouts.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Create and evolve Reports &amp; Dashboards to provide actionable insights for Sales, Service, and Leadership.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Establish data quality controls (picklists, validations, required fields, duplicate rules) and steward remediation plans.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  3) Agentforce / Service Cloud (Service Excellence)
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Configure and optimise Agentforce Console workspaces for efficiency (tabs, utility items, keyboard shortcuts, macros, Quick Text).
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Implement best‑practice Case Management: Omni‑Channel routing, assignment/escalation rules, SLAs/Entitlements, queues, email‑to‑case, and Knowledge integration.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Enable Digital Engagement channels (chat/messaging)
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Partner with Service leadership to track and improve KPIs (first contact resolution, handle time, backlog, CSAT) via dashboards.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  4) Salesforce AI (Einstein &amp; Agentforce AI)
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Configure and govern AI‑assisted service productivity features (e.g., case summaries, recommended replies, auto‑classification/triage) with appropriate guardrails.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Collaborate with Product/Data to identify AI use cases, define acceptance criteria, monitor quality, and drive ethical, secure AI adoption.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Measure AI impact (time saved, accuracy, adoption), iterate configurations, and champion best practices with end‑users.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  5) Integrations &amp; Data Exchange
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Work with integration teams to design robust data flows via Salesforce APIs Platform Events, External Services, and connected apps.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Support troubleshooting across integrated systems (e.g., marketing automation, data platforms, ticketing) and ensure data integrity across domains.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Contribute to integration documentation, error handling standards, and monitoring routines.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  7) Security, Compliance &amp; Risk
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Leverage platform audit capabilities (Login History, Setup Audit Trail) and contribute to incident response/root‑cause analysis.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    (Nice to have) Familiarity with Salesforce Shield (Event Monitoring, Field Audit Trail, Platform Encryption).
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  8) Adoption &amp; Enablement
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <p>
    Proven experience in a platform‑level Salesforce role (e.g., Platform Specialist, Systems Analyst), supporting global commercial or service teams.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Strong hands‑on expertise with Flows, Lightning configuration, and data modelling.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Practical knowledge of Service Cloud / Agentforce configuration (Cases, Console, Omni‑Channel, Knowledge, SLAs).
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Demonstrated ability to translate complex business requirements into scalable configuration and clear user stories.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Excellent stakeholder communication, prioritisation, and time management in a fast‑moving environment.
    <br/>
    <br/>
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   This role is Hybrid 1 per week
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Our Benefits
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Flexible working environment
  </li>
  <li>
   Volunteer time off
  </li>
  <li>
   LinkedIn Learning
  </li>
  <li>
   Employee-Assistance-Program (EAP)
  </li>
 </ul>
 <p>
  NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
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 <p>
  <br/>
  <br/>
 </p>
 <br/>
 <p>
  <strong>
   About NIQ
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
  <br/>
  <br/>
 </p>
 <p>
  For more information, visit NIQ.com
  <br/>
  <br/>
 </p>
 <p>
  Want to keep up with our latest updates?
  <br/>
  <br/>
 </p>
 <p>
  Follow us on: LinkedIn | Instagram | Twitter | Facebook
  <br/>
  <br/>
 </p>
 <br/>
 <p>
  <strong>
   Our commitment to Diversity, Equity, and Inclusion
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
  <br/>
  <br/>
 </p>
</div>


CUBE84

<p></p><div><div><p>Do you enjoy understanding business needs and turning them into practical Salesforce solutions? Are you detail-oriented, organized, and great at collaborating with teams? If yes, the role of a <b>Senior</b> <b>Salesforce Product Specialist</b> at <b>CUBE84</b> might be perfect for you!</p><p></p><p>
Position Overview</p><p></p><p><b>
</b>We&rsquo;re looking for a senior, business-savvy <b>Salesforce Product Specialist</b> with 5+ years of experience, including hands-on exposure to Salesforce administration, requirements gathering, and solution delivery. This role is ideal for someone who enjoys collaborating with clients, technical teams, and product teams to deliver impactful solutions while guiding junior team members.</p><p>
You&rsquo;ll work closely with clients and internal teams to ensure Salesforce solutions meet business goals, align with technical delivery, and are scalable for future needs.</p><p></p><p>
Here&rsquo;s what you&rsquo;ll do:</p><p></p><p><b>
Understand and translate business needs into Salesforce solutions</b></p><ul><li><p>
Partner with clients and internal teams to gather, analyze, and document business requirements.</p></li><li><p>
Translate strategic business goals into clear user stories, process flows, and functional specifications.</p></li><li><p>
Identify opportunities for automation, optimization, and new features within District360.</p></li></ul><p><b>
Bridge business and technology</b></p><ul><li><p>
Collaborate with Developers, Admins, and Architects to design scalable and efficient Salesforce solutions.</p></li><li><p>
Participate in solution design discussions and provide input for product enhancements.</p></li><li><p>
Ensure alignment between technical delivery and client objectives.</p></li></ul><p><b>
Salesforce administration and oversight</b></p><ul><li><p>
Perform basic-to-intermediate Salesforce administration including user management, validation rules, reports, and dashboards.</p></li><li><p>
Support testing, deployment, and system maintenance while ensuring data integrity.</p></li><li><p>
Follow Salesforce best practices and provide guidance where needed.</p></li></ul><p><b>
Mentorship and collaboration</b></p><ul><li><p>
Support junior Salesforce Product Specialists and associates in improving requirements gathering, documentation, and Salesforce skills.</p></li><li><p>
Facilitate workshops, knowledge-sharing sessions, and training for clients and internal teams.</p></li><li><p>
Communicate updates, risks, and insights effectively to stakeholders.</p></li></ul><p></p><p><b>
It&rsquo;s great if you:</b></p><ul><li><p>
Have 5+ years of experience working with Salesforce, including administration, requirements gathering, and solution delivery.</p></li><li><p>
Are comfortable documenting user stories, process flows, and functional specifications.</p></li><li><p>
Possess basic-to-intermediate Salesforce Administration skills.</p></li><li><p>
Understand business processes and client operations.</p></li><li><p>
Have excellent communication and interpersonal skills to collaborate effectively with both technical and non-technical teams.
</p></li></ul><p><b>Even better if you:</b></p><ul><li><p>
Have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, or Nonprofit Cloud.</p></li><li><p>
Are familiar with process automation tools such as Flow, Process Builder, and approval processes.</p></li><li><p>
Have exposure to solution design, product enhancements, or product strategy discussions.</p></li><li><p>
Have experience mentoring or guiding junior team members.</p></li></ul></div></div><p></p>

Senior Salesforce Product Specialist

<p></p><div><div><p>Do you enjoy understanding business needs and turning them into practical Salesforce solutions? Are you detail-oriented, organized, and great at collaborating with teams? If yes, the role of an <b>Associate Salesforce Product Specialist</b> at <b>CUBE84</b> might be perfect for you!</p><p></p><h3 class="jobSectionHeader"><b>
About </b><b>CUBE84</b><b> &amp; </b><b>District360</b></h3><p></p><p>
CUBE84 is a fast-growing Salesforce consultancy that partners with mission-driven organizations to drive meaningful outcomes through technology. Our flagship product, <b>District360</b>, is purpose-built for Business Improvement Districts (BIDs), downtown associations, and civic organizations. It helps these entities harness the full potential of Salesforce to streamline operations, deepen stakeholder engagement, and expand community impact.</p><p></p><h2 class="jobSectionHeader"><b>
Position Overview</b></h2><p></p><p>
We&rsquo;re looking for a detail-oriented and business-savvy <b>Associate Salesforce Product Specialist</b> with <b>2+ years of experience</b>, including hands-on exposure to <b>Salesforce administration and requirements gathering</b>. This role is ideal for someone who enjoys understanding business needs, documenting user stories, and collaborating with technical teams to deliver effective Salesforce solutions.</p><p>
You&rsquo;ll work closely with clients, developers, and product teams to translate business requirements into functional outcomes&mdash;ensuring clarity, accuracy, and smooth execution. This role combines analytical thinking, communication, and Salesforce expertise to help bridge the gap between business goals and technical delivery.</p><p></p><h2 class="jobSectionHeader"><b>
Here&rsquo;s what you&rsquo;ll do:</b></h2><p></p><p><b>
You understand business needs and translate them into Salesforce solutions</b></p><ul><li><p>
Meet with clients and internal teams to gather and document requirements.</p></li><li><p>
Translate business goals into clear user stories and process flows.</p></li><li><p>
Support the creation and refinement of scalable Salesforce solutions.</p></li></ul><p><b>
You bridge the gap between business and technology</b></p><ul><li><p>
Collaborate with Developers, Admins, and Architects to ensure solutions align with client objectives.</p></li><li><p>
Participate in discussions to identify opportunities for process improvement or automation.</p></li></ul><p><b>
You take ownership of Salesforce administration and functionality</b></p><ul><li><p>
Perform intermediate Salesforce Administration tasks such as user management, validation rules, reports, and dashboards.</p></li><li><p>
Support testing and deployment of new features while maintaining data integrity and system stability.</p></li></ul><p><b>
You ensure seamless execution and collaboration</b></p><ul><li><p>
Work closely with cross-functional teams to ensure timely delivery and adoption of solutions.</p></li><li><p>
Communicate updates, blockers, and insights clearly to stakeholders.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
It&rsquo;s great if you:</b></h2><ul><li><p>
Have <b>2+ years of experience</b> working with Salesforce.</p></li><li><p>
Are comfortable with <b>requirements gathering and user story documentation</b>.</p></li><li><p>
Possess <b>intermediate Salesforce Administration</b> skills.</p></li><li><p>
Understand <b>business processes and client operations</b>.</p></li><li><p>
Have excellent <b>communication and interpersonal skills</b> to collaborate effectively with both technical and non-technical teams.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Even better if you:</b></h2><ul><li><p>
Have experience working with <b>Sales Cloud, Service Cloud, or Experience Cloud</b>.</p></li><li><p>
Are familiar with <b>process automation tools</b> like Flow or Process Builder.</p></li><li><p>
Have exposure to <b>solution design</b> or <b>product enhancement discussions</b>.</p></li></ul></div></div><p></p>

Associate Salesforce Product Specialist

p99soft

<div><div><b>Designation : - Salesforce Developer</b></div><div><b>
Experience : - 5+ Yrs</b></div><div><b>
Location : - Hyderabad (Hybrid)</b></div><div></div><div><b><br>
Job Summary</b></div><div>
We are looking for an experienced Senior Salesforce Developer with strong expertise in the Salesforce ecosystem. The ideal candidate will have hands-on experience in Service Cloud, Salesforce Lightning, and backend development using Apex and Visualforce. A Salesforce Certified Agentforce Specialist certification is mandatory for this role, along with a Salesforce Developer certification.</div><div></div><div><b><br>
Key Responsibilities :</b></div><ul><li>
Design, develop, and customize Salesforce applications using <b>Apex, Visualforce, and Lightning Framework</b>.</li><li>
Work extensively on <b>Salesforce Service Cloud</b>, configuring and enhancing service-related features to meet business requirements.</li><li>
Develop and maintain <b>Custom Objects, Workflows, Triggers, Scheduled Jobs, and Process Automation</b>.</li><li>
Build responsive and scalable user interfaces using <b>Salesforce Lightning (Aura/LWC)</b>.</li><li>
Collaborate with business stakeholders to gather requirements and translate them into technical solutions.</li><li>
Perform code reviews, troubleshooting, and performance optimization to ensure high-quality deliverables.</li><li>
Ensure adherence to Salesforce best practices, security standards, and deployment processes.</li><li>
Create and maintain technical documentation related to development, configurations, and integrations.</li></ul><div></div><div><b><br>
Required Skills &amp; Qualifications :</b></div><ul><li><b>
5&ndash;8 years of professional Salesforce development experience</b>.</li><li><b>
Salesforce Certified Agentforce Specialist &ndash; Mandatory</b>.</li><li><b>
Salesforce Certified Developer &ndash; Mandatory</b>.</li><li>
Strong hands-on experience with <b>Service Cloud</b> implementations.</li><li>
Expertise in <b>Apex, Visualforce, Custom Objects, Workflows, Triggers, and Jobs</b>.</li><li>
Hands-on experience with <b>Salesforce Lightning Framework (Aura/LWC)</b>.</li><li>
Good understanding of Salesforce architecture, data model, and security features.</li><li>
Strong problem-solving skills and ability to work independently.</li><li>
Excellent communication and collaboration skills.</li></ul></div><div></div>

Salesforce Developer

Raqmiyat

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>02/17/2026</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Job Opening Status</p>
<div><b>In-progress</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>5+ years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>Education</b><b>
</b></div></div><div><p>City</p>
<div><b>Abu Dhabi</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Abu Dhabi</b><b>
</b></div></div><div><p>Country</p>
<div><b>United Arab Emirates</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>51133</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<div><div>Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.</div><br>
</div><p></p><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p>We are seeking a Salesforce Education Cloud Specialist to support, maintain, and enhance academic systems built on the Salesforce Education Cloud platform. The role involves working closely with academic, admissions, and IT teams to manage student lifecycle processes and ensure effective system utilization.</p><p></p><p><b><br>
Key Responsibilities:</b></p><br>
<ul><li>
Configure, support, and optimize Salesforce Education Cloud<br>
</li><li>
Collaborate with stakeholders to gather requirements and implement solutions<br>
</li><li>
Manage student lifecycle, admissions, enrollment, and academic records<br>
</li><li>
Perform data migration, integration, and system enhancements<br>
</li><li>
Create reports, dashboards, and user documentation<br>
</li><li>
Provide user support, training, and troubleshoot system issues</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><p><b>
Requirements:</b></p><br>
<ul><li>
6+ years of Salesforce experience<br>
</li><li>
Minimum 2+ years of experience with Salesforce Education Cloud or Higher Education Data Architecture (HEDA).<br>
</li><li>
Experience in higher education or Student Information Systems preferred<br>
</li><li>
Salesforce Administrator certification is a plus</li></ul></div></div></div><p></p>

Salesforce Education Cloud Specialist

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