salon/spa manager

Grand Flora Group

Salon &amp; Spa Development ManagerLocation: Grand Flora Salon Reports To: General Manager -Owner- CEOJob SummaryThe Salon &amp; Spa Development Manager is responsible for driving the growth, innovation, and overall performance of Grand Flora Salon&rsquo;s services and business operations. This role focuses on expanding revenue streams, elevating brand positioning, enhancing customer experience to a luxury standard, and developing high-performing teams across all departments.Key Responsibilities1. Business Development &amp; Growth Strategy<ul><li>Develop and implement strategies to increase revenue and profitability.</li><li>Identify new business opportunities, partnerships, and service expansions.</li><li>Introduce new treatments, packages, and premium service offerings aligned with market trends.</li><li>Conduct competitor analysis and market research within the UAE luxury salon &amp; spa industry.</li></ul>2. Premium Customer Experience &amp; Brand Positioning<ul><li>Design and enforce a luxury client journey across all touchpoints.</li><li>Ensure consistent delivery of exceptional, personalized service standards.</li><li>Build VIP client programs, memberships, and loyalty strategies.</li><li>Maintain brand image, ambiance, and service excellence aligned with a premium salon.</li></ul>3. Operations Oversight<ul><li>Oversee daily operations across all sections (hair, nails, spa, etc.).</li><li>Ensure SOPs (Standard Operating Procedures) are implemented and followed.</li><li>Monitor service quality, hygiene standards, and operational efficiency.</li><li>Optimize workflows to improve client experience and reduce wait times.</li></ul>4. Team Leadership &amp; Development<ul><li>Recruit, train, and develop high-performing teams.</li><li>Build leadership within department supervisors and team leaders.</li><li>Conduct performance reviews and implement staff development plans.</li><li>Foster a culture of excellence, professionalism, and accountability.</li></ul>5. Sales, Marketing &amp; Revenue Management<ul><li>Set and monitor revenue targets across departments.</li><li>Drive upselling, cross-selling, and retail product performance.</li><li>Collaborate with marketing teams on campaigns, promotions, and brand visibility.</li><li>Analyze sales reports and implement improvement strategies.</li></ul>6. Financial Management<ul><li>Manage budgets, cost control, and profitability of operations.</li><li>Monitor expenses, product usage, and wastage.</li><li>Ensure financial targets and KPIs are consistently achieved.</li></ul>7. Client Relationship &amp; Retention<ul><li>Build strong relationships with VIP and high-value clients.</li><li>Handle escalated client concerns with professionalism.</li><li>Develop retention strategies to increase repeat business.</li><li>Monitor client feedback and implement continuous improvements.</li></ul>8. Vendor &amp; Product Management<ul><li>Source and manage premium product lines and suppliers.</li><li>Negotiate contracts and maintain strong vendor relationships.</li><li>Ensure availability of high-quality products aligned with brand positioning.</li></ul>Requirements<ul><li>Proven experience in salon/spa management or business development (5+ years preferred).</li><li>Strong understanding of luxury salon &amp; spa operations.</li><li>Experience in the UAE or GCC market is highly preferred.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong business acumen with a focus on growth and profitability.</li><li>Ability to work in a fast-paced, high-end service environment.</li></ul>Key Skills<ul><li>Business Development &amp; Strategy</li><li>Luxury Customer Experience Management</li><li>Leadership &amp; Team Building</li><li>Sales &amp; Revenue Growth</li><li>Operational Excellence</li><li>Financial Planning &amp; Analysis</li></ul>KPIs (Performance Indicators)<ul><li>Revenue growth &amp; profitability</li><li>Client satisfaction &amp; retention rates</li><li>Service quality standards</li><li>Team performance &amp; staff retention</li><li>Upselling and retail sales performance</li><li>Brand positioning &amp; market presence</li></ul>Additional Expectations (Luxury Standard)<ul><li>Impeccable grooming and professional presence</li><li>Strong attention to detail in service delivery and ambiance</li><li>Ability to anticipate trends and innovate continuously</li><li>Commitment to delivering a premium, five-star client experience</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From AED8,000.00 per monthApplication Question(s):<ul><li>Kindly only put in your cv if you are experienced and qualified to handle a large scale beauty imdustry business</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Language:<ul><li>FLUENT ENGLISH (Required)</li></ul>Work Location: In person

EXPERIENCED salon and spa Development manager

Dante Salon & Wellness Spa

Full service salon &amp; day spa is seeking to add a high-caliber front desk receptionist to join our team! The ideal candidate will be energetic &amp; enthusiastic towards their work &amp; others, have a positive, pleasant &amp; professional demeanor, have a high level of ambition, have extreme attention to detail, a problem solver, have the ability to adapt, and able to handle multitasking under pressure in a fast paced environment but also be able to act as a self-starter, is productive, efficient, and able to apply his/herself during down time.Job responsibilities include but are not limited to the following:Oversee day-to-day operations-<ul><li>Greeting clients- promote positive guest relations at all times, you are responsible for making a great first &amp; last impression with everyone. You will be the first person clients see when they walk in through our door &amp; the last before they leave</li></ul><ul><li>Maintaining complete knowledge of all front desk procedures, services, pricing, salon policies, service procedures, packages, promotions. Answer all client questions</li></ul><ul><li>Answering phones, checking voicemail/e-mail &amp; responding accordingly</li></ul><ul><li>Scheduling appointments, facilitating confirmation calls &amp; phone calls to clients</li></ul><ul><li>Checking in clients, checking-out clients, pre-booking clients, upselling products, and services, ensuring each client is satisfied with services etc.</li><li>Facilitate &amp; maintain a high class, professional, inviting environment. Keep reception area tidy &amp; presentable at all times, keeping the desk organized</li><li>Anticipate/receive guest or employee needs &amp; accommodate accordingly</li></ul><ul><li>Ensure that all complaints are reported to upper management as they arise &amp; are resolved in a timely manner</li><li>Maintaining/tracking inventory, assisting with ordering &amp; scheduling as needed</li><li>Assisting in other operational needs of business to ensure that daily operations run smoothly</li></ul>Marketing focus-<ul><li>Develop promotions &amp; marketing campaigns for the salon &amp; spa as instructed by upper management</li><li>Tactfully cross-marketing products &amp; services with client education &amp; upselling</li><li>Work closely with service providers &amp; department managers to assist them in the success of employee &amp; departmental goals</li><li>Calling clientele for client relationship management purposes, follow up calls, and client calls pertaining to special events</li><li>Create &amp; disseminate social media campaigns including all social media channels, e-mails, blogs, website content, and print marketing materials</li><li>Reporting pertinent information impacting business operations &amp; organizational growth or succession gaps to upper management</li></ul>The successful candidate must have the following attributes:<ul><li>Previous salon or spa experience strongly preferred (experience with Meevo, Meevo2, or Millennium a plus</li><li>Strong leadership, management, administrative, organizational and problem solving skills</li></ul><ul><li>Able to work both independently &amp; as a team</li></ul><ul><li>Able to work under pressure in a fast paced environment</li></ul><ul><li>Strong computer skills, ability to learn new programs &amp; platforms</li></ul><ul><li>Must be motivated, enthusiastic self-starter</li></ul><ul><li>Ability to take direction &amp; follow through on tasks</li></ul><ul><li>Excellent communication skills -- verbal and written</li></ul><ul><li>Positive energy and professionalism</li></ul><ul><li>Experience in a front desk reception/ salon experience preferred</li><li>High School Diploma/GED required</li><li>Knowledge of social media, email and online marketing and communications a plus</li><li>Second language proficiency (particularly Spanish) a plus</li></ul>Job Types: Part-time, Full-timePay: $13.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Professional development assistance</li><li>Referral program</li></ul>Application Question(s):<ul><li>Do you live within a 30-minute commute?</li><li>Do you have any scheduling preferences/limitations? If so, please explain.</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Salon and/or Spa: 1 year (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul>Work Location: In person

Part-Time Salon & Spa Front Desk Receptionist

Golden Nugget

<div>Overview:
<div>
To be well versed and an expert in the field of Esthetics as described by the Laws of the State of Nevada. To deliver exceptional guest service to all guests of the Spa and Salon at the Golden Nugget Las Vegas and maintain a clean and healthful environment for delivering services according to the Policies, Procedures, and Protocols. This position must also exhibit a high level of professional and personalized guest service that embodies the Company&rsquo;s brand standard and core values (K.E.E.P. &ndash; Kindness, Engagement, Empathy and Positivity).</div>
Responsibilities:
<ul><li>Facials, aromatherapy, body treatments, massaging, analyzing, ordering, stocking facial supplies, extractions, applying make-up, waxing, tinting eyebrows and eyelashes.</li><li>
Be knowledgeable of all products used in Service Protocols and Sold in Retail to be able to make recommendations to clients on all phases of esthetics.</li><li>
Maintain a clean and orderly work area.</li><li>
Maintain current licenses and continuing education requirements essential to job performance and Licensing.</li><li>
Know, understand, and adhere to the policies, procedures, and SOP&rsquo;s of the Corporation and Spa Operations Department.</li><li>
Provide a positive guest service experience to each guest including but not limited to courtesy, sincerity and enthusiasm to all guests of the Golden Nugget Spa and Salon.</li><li>
Schedule appointments for Spa and Salon services, taking into consideration the timing of the services and the best practice order of those services.</li><li>
Be an expert about the products and services available within the Spa and Salon to better make recommendations to the guests inquiring about the retail products and services offered at the Golden Nugget Spa and Salon.</li><li>
Enthusiastically greet each guest as they enter and exit the Golden Nugget Spa and Salon.</li><li>
Strictly adhere to the Policies and Procedures with regard to money handling and PCI compliance by maintaining accurate records of receipts by collecting, totaling and submitting all receipts and cash as specified by the policies, procedures, and SOP&rsquo;s of the Spa Operations Department.</li><li>
When Opening/Closing the Spa and Salon Facilities each day secure the area by ensuring the premises are locked and all electrical equipment has been turned off.</li><li>
Professionally answer booking, informational, and courtesy reminder telephone calls.</li><li>
Clean, stock, and maintain the environment of the Fitness and Spa Facilities while completing daily checklist.</li><li>
Deliver promptly daily reports to management by gathering needed information from SpaSoft.</li></ul>
Qualifications:
<div>
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</div> 
<div></div><ul><li>
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.</li><li>
Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.</li><li>
Ability to work efficiently, independently and cohesively, consistently producing quality results.</li><li>
Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.</li><li>
Must be able to learn and perform all Protocols and Procedures, essential to performing the services offered on our menu of services, to the Golden Nugget Standards.</li><li>
Minimum of 1 year experience in a Resort Spa environment.</li><li>
Nevada State Board of Cosmetology Estheticians License.</li><li>
Minimum age requirement is 21.</li><li>
High School Diploma or GED.</li><li>
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.</li><li>
Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.</li><li>
Ability to work efficiently, independently and cohesively, consistently producing quality results.</li><li>
Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.</li></ul><div></div><div> 
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.</div></div>

Dual Rate Esthetician/Spa Coordinator

Waxing the City

Studio Manager Seattle, WAStudio Manager (Salon) &ndash; Waxing the CitySeattle, WA (Ballard) 1545 NW Market StFull-Time | Hourly, Non-Exempt (Overtime Eligible)$30&ndash;$34/hour base pay, plus tips, commission, and performance bonus On-target total earnings: $75,000&ndash;$95,000+ annually (including tips, commission, and bonus)About UsAt Waxing the City, we deliver top-quality waxing services in a clean, professional, and welcoming environment. Our Ballard studio has been serving a loyal client base for nearly 10 years, with a strong team culture built around consistency, client care, and performance.We&rsquo;re looking for an experienced Studio Manager to lead this established location into its next phase of growth.The RoleThis is a hands-on leadership role in a well-established, high-performing studio. You&rsquo;ll balance time between supporting the team on the floor and ensuring smooth day-to-day execution of the business.<ul><li>Approximately 50% on the floor (services/front desk support)</li><li>Approximately 50% operations, team leadership, and execution</li></ul>This role is designed for a manager who can drive consistency, reinforce standards, and improve results&mdash;not build systems from scratch.Compensation &amp; Bonus Structure<ul><li>$30&ndash;$34/hour base pay (overtime eligible)</li><li>Additional earnings through tips and commission during floor time</li><li>Managers are scheduled on the floor approximately 50% of the time</li></ul>Typical total earnings: $75,000&ndash;$95,000+ annually (includes tips, commission, and bonus)Performance bonus is based on studio results and key business metrics and is not guaranteed. High-performing managers can exceed the typical earnings range based on results.Benefits<ul><li>2 weeks paid vacation</li><li>7 paid holidays (provided for this full-time management role)</li><li>401(k) with company match (4% on first 5%)</li><li>40% retail discount</li><li>Free waxing services + discounts for friends and family</li><li>Free parking in Ballard</li></ul>Work Schedule ExpectationsThis role is designed around approximately 40 hours per week, with flexibility to adjust scheduling based on business needs.Managers are expected to:<ul><li>Adjust schedules to support peak business periods</li><li>Balance floor and administrative responsibilities</li><li>Manage time proactively to avoid unnecessary overtime</li><li>Accurately record all hours worked in accordance with company policy</li></ul>What You&rsquo;ll Own (Primary Responsibilities)Studio Operations &amp; Standards<ul><li>Ensure the studio runs smoothly day-to-day</li><li>Maintain high standards for cleanliness, organization, and client experience</li><li>Manage inventory and supplies</li></ul>Team Leadership &amp; Daily Execution<ul><li>Lead daily check-ins and reinforce expectations with the team</li><li>Provide real-time coaching and feedback on the floor</li><li>Support performance reviews and hiring in partnership with ownership</li><li>Foster a culture of accountability, professionalism, and consistency</li></ul>Client Experience &amp; Issue Resolution<ul><li>Address client concerns quickly and professionally</li><li>Ensure service recovery is handled effectively</li><li>Maintain a strong, consistent client experience</li></ul>Administrative &amp; Reporting<ul><li>Oversee daily closeouts and operational reporting</li><li>Monitor membership and service activity reports</li><li>Ensure accuracy and follow-through on key operational tasks</li></ul>On the Floor (&asymp;50%)<ul><li>Support services and front desk during peak hours</li><li>Deliver exceptional client experience and set service standards</li><li>Reinforce rebooking, loyalty program sales, and retail through client interaction</li></ul>Additional Responsibilities (Structured &amp; Limited Scope)Social Media Oversight (Not Content Creation)<ul><li>Provide guidance and feedback on content created by the team</li><li>Ensure alignment with in-studio promotions and client experience</li><li>Collaborate with team members responsible for content execution</li></ul>Community &amp; Local Outreach (Light Focus)<ul><li>Support local relationship-building with nearby businesses</li><li>Participate in occasional outreach or partnership efforts</li><li>Focus on a small number of consistent, high-quality connections</li></ul>What We&rsquo;re Looking For<ul><li>Active Washington State Esthetician or Cosmetology license required</li><li>2+ years leadership experience in a salon, spa, or service-based business</li><li>Proven ability to drive team performance and accountability</li><li>Comfortable working on the floor while leading a team</li><li>Organized, consistent, and results-oriented</li></ul>Why This Role Stands Out<ul><li>Top-tier earning potential for a working manager in Seattle</li><li>Strong base pay plus consistent additional earnings from floor time</li><li>Bonus structure rewards performance and improvement&mdash;not just maintaining volume</li><li>Established, high-performing location with a loyal client base</li><li>401(k) match (rare in this industry)</li><li>Clear expectations and well-defined scope</li><li>Opportunity to grow within a nationally recognized brand</li></ul>How to ApplyApply here: https://careers.hireology.com/waxingthecityofseattlewaWaxing the City is an equal opportunity employer and values diversity in the workplace.Job Type: Full-timePay: $75,000.00 - $95,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Experience:<ul><li>salon management: 2 years (Required)</li></ul>License/Certification:<ul><li>Esthetician License (Required)</li></ul>Work Location: In person

Salon Manager

Adore beauty lounge

We are urgently seeking an experienced FEMALE Salon Manager/Receptionist to oversee all aspects of our salon operations, including scheduling, bookings, and administrative tasks. The ideal candidate will possess the following qualifications:<ul><li>Miniumum 4-5 years proven experience as a salon manager in the UAE.</li><li>Proficiency in FRESHA or any other salons softwares.</li><li>Strong written and verbal English communication skills.</li><li>Ability to manage stock inventory and place product orders.</li><li>Experience in staff management.</li><li>Expertise in diary management for salon staff and appointments.</li><li>Dedication to ensuring the smooth operation of the salon.</li><li>Capability to address and resolve customer complaints effectively.</li><li>Skilled in bookkeeping and managing invoicing.</li><li>Willingness to assist with social media management and content creation.</li><li>Previous experience in a similar managerial role within a salon in UAE is mandatory.</li></ul>If you possess the requisite skills and have prior experience working in a beauty salon environment, we invite you to submit your CV on WhatsApp 055-276 3086.Please note that this position is exclusively for female candidates based in UAE.Job Types: Full-time, Contract 24 monthsJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthWork Location: In person

Salon Manager/Receptionist (ONLY Female)

Sport Clips

<div>Assistant Salon Manager - Join the Sport Clips Glam Squad! &zwj; ️
Company: Sport Clips
Location: Granger, IN
Pay - $53,560 - $72,300 per Year.
About Us:
Sport Clips is on the lookout for a motivated and experienced Assistant Salon Manager to join our dynamic team. If you're a licensed hair stylist with a fiery passion for the beauty industry, exceptional leadership skills, and a commitment to providing top-notch customer service, we want you! As our Assistant Salon Manager, you'll be at the heart of our daily operations, ensuring our salon is a haven for both clients and our hair stylist team members.
BENEFITS:
 Above-average pay plus tips!
 Instant clientele!
 Attractive benefits package and incentives
<ul><li>️ Flexibility for maintaining work-life balance</li></ul>
 Fun, team-oriented, and positive salon culture
 Unlimited career advancement opportunities
&zwj; ️ Mental health support - provided by employer at no cost to you!
 Become an expert in men and boys haircuts with our ongoing paid industry-leading training programs
 Recently named best CEO for Women, Best CEO for Diversity, and Best Company for Career Growth by Comparably
KEY RESPONSIBILITIES:
Assist in the overall management and supervision of salon operations.
Provide guidance, support, and development to hair stylists and coordinators.
Ensure exceptional customer service and client satisfaction.
Assist in recruiting, training, and onboarding new team members.
Collaborate with the Salon Manager to achieve revenue and sales goals.
Stay updated on industry trends and share knowledge with the team.
QUALIFICATIONS:
A valid state cosmetology or barber license. ✂️
Previous leadership experience in a salon environment preferred.
Strong leadership and interpersonal skills.
Excellent communication and customer service abilities. ️
Knowledge of applicable beauty products sold in the store.
Organized, detail-oriented, and able to multitask effectively.
Flexibility in scheduling, including evenings and weekends. ️
Your Tips Matter &ndash; Now, thanks to an industry-wide effort championed by Sport Clips, you can deduct up to $25,000 of your tips, keeping more of what you earn. We&rsquo;re proud to support initiatives that put more money back in your pocket.
Note: The IRS still needs to provide implementation guidance. Tip income must still be reported. 
Location Information: 
111 East University Dr. 
Granger, IN 46530</div>

Licensed Assistant Salon Manager

Upper East Side Tan

<div>
 
 We&rsquo;re seeking an Assistant Manager to join our growing team at one of New York City&rsquo;s premier tanning salons. This is a hands-on leadership role where you&rsquo;ll work closely with the Store Manager and Owner to ensure the salon runs smoothly, delivers an exceptional customer experience, and meets business goals.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Lead by example to provide outstanding service to every client.
 </li>
 <li>
 Assist with scheduling, training, and coaching salon staff.
 </li>
 <li>
 Oversee daily operations
 </li>
 <li>
 Ensure the salon is spotless, welcoming, and fully stocked at all times.
 </li>
 <li>
 Support marketing efforts and membership sales goals.
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 1&ndash;3 years of retail, hospitality, or salon management experience.
 </li>
 <li>
 Strong people skills with the ability to lead, motivate, and resolve issues.
 </li>
 <li>
 Reliable, organized, and proactive &mdash; you notice and handle things before they become problems.
 </li>
 <li>
 Tech-friendly (POS systems, scheduling software).
 </li>
 <li>
 Interest in beauty, skincare, or wellness is a plus.
 </li>
 </ul>
 
 
 Why Join Us:
 
 
 <ul>
 <li>
 Competitive hourly pay + performance bonuses.
 </li>
 <li>
 Complimentary tanning and discounts on products.
 </li>
 <li>
 Opportunities for advancement as our salon network expands.
 </li>
 <li>
 Be part of a professional, upbeat team in a fast-growing business.
 </li>
 </ul>
</div>

Salon Receptionist (Manager Track)

Search 10000+ Salon/spa manager jobs near you this April. New roles added regularly across leading industries. Apply today.