salon/spa manager

PromoQ

<div>The Assistant Operations Manager supports the effective management of salon operations,

ensuring high standards of service, efficiency, and team performance. Working closely with

the Operations Manager, this role contributes to business performance, maintains

operational excellence, and ensures a consistent, premium client experience in line with the

brand. 
Key Responsibilities 
1. Business &amp; Operational Leadership
<ul>
<li>Oversee daily salon operations to ensure efficiency, consistency, and service excellence</li>
<li>Act as the primary decision-maker in the absence of the Operations Manager</li>
<li>Drive team accountability to ensure smooth execution and high performance</li>
<li>Identify operational gaps and implement improvements to enhance overall performance</li></ul> 


2. Commercial Performance &amp; Financial Oversight
<ul>
<li>Drive revenue performance and support achievement of business targets</li>
<li>Monitor KPIs, sales, and productivity, taking corrective action where required</li>
<li>Oversee cost control and operational efficiency</li>
<li>Analyze performance data to support informed decision-making and profitability</li></ul> 


3. Sales &amp; Business Growth
<ul>
<li>Support revenue growth through upselling, service optimization, and client engagement</li>
<li>Contribute to the development and execution of promotions and initiatives</li>
<li>Identify opportunities to strengthen service offering and market positioning</li></ul> 


4. Leadership &amp; Team Management
<ul>
<li>Lead and support the team to maintain high performance and service standards</li>
<li>Oversee scheduling, workforce planning, and productivity</li>
<li>Support ongoing team development</li>
<li>Promote a culture of professionalism, accountability, and excellence</li></ul> 


5. Process Improvement &amp; Compliance
<ul>
<li>Improve operational processes to enhance efficiency and client flow</li>
<li>Ensure compliance with health, safety, and hygiene standards</li>
<li>Maintain adherence to company policies and brand guidelines</li></ul> 


6. Vendor &amp; Resource Management
<ul>
<li>Oversee inventory and supplier coordination</li>
<li>Ensure optimal stock levels while maintaining cost efficiencyClient Experience &amp; Brand Standards</li>
<li>Ensure consistent delivery of a premium, personalized client experience</li>
<li>Uphold and enforce luxury service standards across all client touchpoints</li>
<li>Oversee client relationships, including VIP experience and service recovery</li>
<li>Leverage client feedback to improve satisfaction and retention</li></ul> 


Requirements
<ul>
<li>Experience in salon, spa, hospitality, or luxury service environments</li>
<li>Strong operational and team management experience</li>
<li>Good commercial awareness and understanding of business performance</li>
<li>Strong organizational, analytical, and problem-solving skills</li></ul></div>

Assistant Operations Manager – Men’s Luxury Salon

Pyramid Global Hospitality

<div>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.
What you will have an opportunity to do:
The Manager of Spa, Salon, Fitness &amp; Recreation oversees the strategic direction, daily operations, and service excellence of all wellness and recreation departments. This leader is responsible for cultivating a high-performing, guest-focused team; ensuring operational integrity; and driving innovation and revenue growth across all service areas. The Manager maintains a strong presence on the floor, upholds luxury standards, and proactively identifies opportunities to elevate the guest experience. Through effective communication, cross-departmental collaboration, and expert knowledge of industry trends and departmental systems, this role ensures seamless operations, financial performance, and a consistently exceptional experience for guests and team members alike. All duties are performed in accordance with department and Sunseeker Resort policies, practices and procedures. 
 
JOB DUTIES:<ul><li>
Supervise Spa, Salon, Fitness, and Recreation staff, ensuring high-quality experiences for guests across all services and programs.</li><li>
Provide consistent coaching, mentoring, and performance management; address behavioral or performance issues promptly and professionally.</li><li>
Maintain expert-level proficiency in all departmental software systems, revenue tools, and booking platforms; train the team and leverage system capabilities to maximize efficiency and revenue generation.</li><li>
Implement creative and strategic initiatives to maximize revenue while upholding exceptional luxury service standards.</li><li>
Conduct recruiting, training, counseling, and performance evaluations, ensuring team accountability and engagement.</li><li>
Foster a culture of excellence, teamwork, and luxury service standards.</li><li>
Ensure proper cleaning, upkeep, and maintenance of all departments; conduct safety, efficiency, and integrity checks.</li><li>
Performs spa services on an as-needed basis to support operational needs.</li><li>
Assists the reception team with booking and coordinating spa/salon/fitness appointments, ensuring a seamless guest experience.</li><li>
Actively contributes to retail sales through product knowledge, guest engagement, and merchandising support.</li><li>
Leads the development and implementation of future recreation programs to enhance guest offerings and overall resort activity programming.</li><li>
Monitor inventory, place timely orders, and maintain adequate supply levels for all areas.</li><li>
Create and oversee staff schedules, timekeeping, and payroll; ensure accuracy and compliance.</li><li>
Evaluate operational workflows, identify gaps, and implement systems to prevent recurring issues.</li><li>
Plan, organize, and adapt programs for efficiency, participation, and guest satisfaction.</li><li>
Monitor departmental KPIs including revenue, guest satisfaction, and team performance; take corrective action as necessary.</li><li>
Meet and exceed budgetary revenue goals. Assist leadership with departmental budgeting, forecasting, and financial planning by providing data-driven insights and analysis.</li><li>
Work with leadership to align departmental goals with property objectives.</li><li>
Proactively develop new programs, services, and initiatives to maintain industry relevance and enhance the guest experience.</li><li>
Clearly communicate policies, procedures, and expectations to direct reports and other stakeholders.</li><li>
Maintain timely communication with guests, group planners, and team members.</li><li>
Exercise discretion and independent judgment when evaluating new programs, services, and ideas.</li><li>
Create and refine procedures to continuously elevate the guest experience while maintaining a culture of positivity and retention of luxury standards.</li><li>
Prepare and analyze daily/monthly department reports to track performance, identify trends, and recommend improvements.</li><li>
Ensure departmental compliance with inventory control, loss prevention, risk management, safety, and security.</li><li>
Coordinate fitness classes, member events, and other group activities.</li><li>
Ensure front-of-house operations (including spa reception and guest service touchpoints) are adequately staffed, trained, and supported to maintain seamless luxury service.</li><li>
Exercise discretion and independent judgment when evaluating new programs, new services and new ideas</li><li>
Stay abreast of property goals in order to create, support and present departmental goals to executive leadership</li><li>
Continue to learn and be on the forefront of new technology for the Hotel, Spa, Salon, Fitness &amp; Recreation industry, be an expert in your field.</li><li>
Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards</li><li>
Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience</li><li>
Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest&rsquo;s satisfaction</li><li>
Develop collaborative relationships and synergy with all support departments such as Convention Sales &amp; Services, Facilities, Security, Front Services, Front Office, F&amp;B, Golf Course and Executive Offices</li><li>
Foster a management team that possesses and delivers on key strategies of guest service, employee relations, team cooperation, financial responsibility and asset management</li><li>
Ensure all accounting, payroll and employee relations matters are handled in compliance with company policy</li><li>
Perform other functions as needed</li></ul>
What are we looking for?<h2 class="jobSectionHeader">
MINIMUM REQUIREMENTS:</h2>
Combination of Education and Experience will be considered. Sunseeker Resort performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.
Required:
<ul><li>At least 21 years of age.</li><li>
Must hold a current, valid Florida Massage License.</li><li>
At least 2-3 years in departmental leadership role.</li><li>
At least 3-4 years in Spa and/or a combination of Salon, Fitness &amp; Recreation experience.</li><li>
Working knowledge of fitness facility standards, equipment, class and recreation trends, appointment systems and strategies, and reception desk systems.</li><li>
Ability to lead and mentor a team.</li><li>
Able to communicate in English, in both written and verbal forms.</li></ul>
Preferred:
<ul><li>Current Fitness certifications.</li><li>
Cosmetology / Esthetician License.</li><li>
Previous experience working in a resort or similar luxury facility.</li><li>
Forbes experience or knowledge.</li><li>
CPR and AED Certified.</li></ul>
OTHER MINIMUM REQUIREMENTS:
<ul><li>Ability to work varied shifts, including weekends and holidays.</li><li>
Working knowledge of Microsoft Office.</li><li>
Excellent customer service skills.</li><li>
Ability to function well under pressure, manage multiple priorities, and meet established deadlines.</li><li>
Must possess mature personal discretion and sound judgment.</li><li>
Strong leadership abilities, sound judgment, superior problem solving and decision-making skills.</li><li>
Excellent organizational, analytical and project management skills, with particular attention to quality and detail.</li><li>
Interpersonal skills to deal effectively with all business contacts.</li><li>
Professional appearance and demeanor.</li></ul>
Compensation:<ul><li></li></ul>Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<h3 class="jobSectionHeader">
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</h3></div>

Manager of Spa & Fitness

Mani & Pedi Salon

Salon Operations Manager (Multi-Location)We are seeking an experienced and dynamic Salon Operations Manager to oversee and manage multiple salon branches. The ideal candidate will have a strong background in salon or beauty industry operations, proven leadership skills, and the ability to drive business growth while maintaining exceptional service standards.Key Responsibilities1. Operations Management<ul><li>Oversee daily operations across all salon branches.</li><li>Ensure each location runs efficiently, profitably, and in line with company standards.</li><li>Monitor overall performance including sales, customer satisfaction, and operational efficiency.</li><li>Identify operational challenges and implement effective solutions.</li></ul>1. Team Leadership &amp; Staff Management<ul><li>Supervise salon managers, supervisors, and staff.</li><li>Manage staff scheduling, duty allocation, and workforce planning.</li><li>Handle staff conflicts, disciplinary matters, and performance issues.</li><li>Ensure all employees follow company policies and maintain professional standards.</li></ul>2. Recruitment &amp; Staffing<ul><li>Identify hiring needs and coordinate with HR.</li><li>Participate in interviews and skill assessments for salon staff.</li><li>Support building a skilled and professional team across all branches.</li></ul>3. Customer Experience<ul><li>Ensure high-quality service and client satisfaction at all locations.</li><li>Monitor feedback, reviews, and complaints.</li><li>Implement strategies to improve client retention and loyalty.</li><li>Resolve customer concerns promptly and professionally.</li></ul>4. Business Growth &amp; Development<ul><li>Identify opportunities to grow revenue and expand the client base.</li><li>Enhance brand presence and service offerings.</li><li>Stay updated on industry trends and competitor activities.</li></ul>5. Compliance &amp; Documentation<ul><li>Ensure all salons follow company policies and operational procedures.</li><li>Maintain proper documentation, reporting, and approvals.</li><li>Ensure compliance with local labor laws and industry regulations.</li></ul>6. Hygiene, Safety &amp; Standards<ul><li>Enforce strict hygiene, cleanliness, and safety protocols.</li><li>Conduct routine inspections to maintain high salon standards.</li></ul>97. Maintenance &amp; Facilities<ul><li>Oversee maintenance and upkeep of all salon locations.</li><li>Coordinate with maintenance teams for repairs and equipment issues.</li><li>Ensure all salons are fully operational at all times.</li></ul>8. Staff Welfare &amp; Conflict Resolution<ul><li>Foster a positive and respectful work environment.</li><li>Address workplace issues and support staff well-being.</li></ul>10. Performance Monitoring &amp; Reporting<ul><li>Track KPIs including sales, service quality, and operational efficiency.</li><li>Prepare monthly performance reports for senior management.</li><li>Evaluate staff productivity and implement training where needed.</li></ul>Requirements<ul><li>Proven experience managing multiple salon locations or in a similar operations role within the beauty industry.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Solid understanding of salon operations, customer service, and staff management.</li><li>Financial acumen with experience handling budgets and performance metrics.</li><li>Excellent communication and interpersonal skills.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED8,000.00 per monthExperience:<ul><li>salon: 4 years (Required)</li></ul>Language:<ul><li>english (Required)</li></ul>License/Certification:<ul><li>Drivers License (Required)</li></ul>Work Location: In person

Salon Manager

ONFUSION

To have gulf experience in Salon as a managerJob Type: Full-timePay: From ﷼1.00 per monthApplication Question(s):<ul><li>Salary expectations? Notice period?</li><li>Current location?</li><li>Do you have a Gulf experience as Salon manager?</li></ul>Work Location: In person

Women's Salon Manager (Arabic Speaker)

The Ned Hotel

<div></div><div><div><div><div><div><div>DOHA</div></div><div><div>
Assistant Spa Manager</div></div><div><div>
Full Time</div></div></div></div></div><div><div><div>
ABOUT THE NED DOHA:
Housed within Doha&rsquo;s iconic former Ministry of Interior building, The Ned Doha is not just a hotel &mdash; it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.
With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned&rsquo;s Club&mdash;our private members&rsquo; club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool&mdash;The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience. 
THE ROLE:
We are looking for an ASSISTANT SPA MANAGER who brings warmth, passion, and a keen eye for excellence to support the daily operations of our Spa. If you thrive in a luxury environment and love creating memorable guest journeys, we&rsquo;d love to hear from you 
 
WHAT YOU&rsquo;LL BE DOING:
As Assistant Spa Manager, you will work closely with the Spa Manager to ensure seamless day-to-day operations while nurturing a culture of care and professionalism within the team.<ul><li>
Support the overall management of Spa operations, ensuring exceptional guest experiences at all times</li><li>
Lead, motivate, and develop the Spa team, fostering a positive and collaborative environment</li><li>
Maintain the highest standards of service, hygiene, and presentation</li><li>
Assist in driving revenue through treatments, retail, and guest engagement initiatives</li><li>
Handle guest feedback with empathy and professionalism, turning moments into lasting impressions</li><li>
Oversee scheduling, stock control, and administrative tasks to keep operations running smoothly</li></ul> 
ABOUT YOU:<ul><li>
Previous experience in a supervisory or assistant management role within a luxury spa or wellness environment</li><li>
A natural leader with a warm, approachable personality</li><li>
Strong understanding of spa treatments, wellness trends, and guest expectations</li><li>
Excellent communication and interpersonal skills</li><li>
Highly organised with attention to detail</li><li>
A passion for delivering exceptional service and creating meaningful guest experiences</li></ul>
WHAT&rsquo;S IN IT FOR YOU?<ul><li>
Tax-free annual salary of QAR 72,000</li><li>
Company-provided accommodation and transportation</li><li>
21 calendar days annual leave and 11 paid public holidays</li><li>
Sick leave benefits as per Qatar Labour Law</li><li>
Private Medical Insurance for self</li><li>
End of Service benefits</li><li>
Complimentary meals at Neddy&rsquo;s, our team restaurant (breakfast, lunch &amp; dinner)</li><li>
Exclusive hotel and dining rates for you, your family, and friends</li><li>
Outstanding learning, development, and career progression opportunities</li><li>
Reward and recognition programmes</li><li>
The opportunity to work in one of Doha&rsquo;s most iconic lifestyle destinations</li></ul>
OUR CULTURE
At The Ned Doha, we go beyond celebrating diversity&mdash;we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.
READY TO LEAD SOMETHING EXTRAORDINARY? APPLY TODAY AND JOIN US AS ASSISTANT SPA MANAGER!
#AssistantSpaManager #TheNedDoha</div></div></div></div>

Assistant Spa Manager

Cocoon Wellness Spa

SPA ManagerBahrain based on a luxury SPAExcellent salary and conditionsWe are a successful aesthetic beauty SPA based in Bali, Italy and Bahrain for the last 15 years, including winner of Asia's best Medical Spa and Bali's best spa.We are seeking a proactive and results-driven SPA Manager to lead revenue growth initiatives, expand market presence, and develop strategic partnerships. The ideal candidate will be responsible for increasing sales, opening new markets, and driving both B2C and B2B business development opportunities.Key Responsibilities:Operations Management &amp; SOP Compliance<ul><li>Oversee the daily operations of all SPA branches (Juffair, Seef, and Riffa).</li><li>Ensure full compliance with company SOPs, policies, and service protocols.</li><li>Conduct regular operational audits to maintain consistency across all locations.</li><li>Implement and continuously improve standard operating procedures (SOPs).</li><li>Ensure treatments are delivered according to brand standards and protocols.</li><li>Monitor cleanliness, ambiance, and overall client experience.</li><li>Ensure compliance with local health, safety, and regulatory requirements.</li><li>Optimize scheduling, staffing, and resource allocation.</li></ul>Team Leadership &amp; HR Management<ul><li>Train and supervise SPA staff including therapists, reception, etc.</li><li>Ensure all team members follow SOPs and service standards consistently.</li><li>Develop continuous training programs to maintain high-quality service.</li><li>Lead, motivate, and manage teams to achieve operational and financial targets.</li><li>Conduct performance evaluations and implement improvement plans.</li><li>Handle disciplinary actions and resolve internal conflicts when necessary.</li></ul>Sales &amp; Revenue Management<ul><li>Drive revenue growth across all SPA locations.</li><li>Set, monitor, and achieve monthly and annual sales targets.</li><li>Promote high-value treatments, packages, and membership programs.</li><li>Ensure effective upselling and cross-selling strategies are implemented.</li><li>Monitor KPIs such as occupancy rate, revenue per therapist, and conversion rate.</li><li>Analyze financial and sales reports to identify improvement areas.</li></ul>Marketing &amp; Brand Development<ul><li>Plan and execute local marketing initiatives and promotional campaigns.</li><li>Coordinate with the marketing team on digital campaigns (social media, ads, email marketing).</li><li>Organize events, activations, and partnerships to increase brand awareness.</li><li>Strengthen the SPA&rsquo;s positioning in the luxury wellness market.</li><li>Support the development of loyalty programs and membership growth strategies.</li><li>Monitor market trends and competitor activities.</li></ul>Business Development &amp; Partnerships<ul><li>Support the development of B2B partnerships (hotels, real estate, fitness centers, clinics).</li><li>Identify new opportunities to expand the customer base.</li><li>Assist in corporate agreements and wellness program development.</li><li>Build relationships with key partners and stakeholders.</li></ul>Customer Experience &amp; Quality Control<ul><li>Ensure a consistent high-end customer experience across all locations.</li><li>Handle VIP clients and manage escalations professionally.</li><li>Monitor customer feedback, reviews, and satisfaction levels.</li><li>Implement corrective actions to maintain service excellence.</li></ul>Inventory &amp; Cost Control<ul><li>Manage stock levels, procurement, and supplier relationships.</li><li>Ensure proper stock control procedures across all branches.</li><li>Minimize waste and prevent product misuse.</li><li>Monitor operational costs and maximize profitability.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 3&ndash;5 years of experience as a SPA Manager or similar leadership role.</li><li>Strong background in wellness, hospitality, or luxury service industries.</li><li>Proven experience managing teams and multi-location operations (preferred).</li><li>Strong understanding of SPA operations, treatments, and customer service standards.</li><li>Experience in sales, marketing, and business performance management.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to work with KPIs, budgets, and performance targets.</li><li>Fluent in English (Arabic is a strong advantage).</li></ul>Preferred Skills:<ul><li>Experience in multi-unit SPA management.</li><li>Background in luxury or premium service environments.</li><li>Knowledge of membership-based business models.</li><li>Strong commercial and analytical mindset.</li><li>Excellent networking and relationship-building skills.</li></ul>Compensation &amp; Benefits:<ul><li>Basic Salary: BHD 500 per month</li><li>Housing Allowance: BHD 100 per month</li><li>Food Allowance: BHD 100 per month</li><li>Transportation Allowance: BHD 50 per month</li><li>Health Insurance</li></ul>Commissions: Performance-based commissions linked to sales targets and business development objectives (details to be discussed during the interview process).The compensation package is designed to reward proactive performance, revenue growth, and successful market expansion initiatives.Job Type: Full-timePay: From BD750.000 per monthApplication Question(s):<ul><li>What is your nationality?</li><li>Do you have work visa in Bahrain?</li></ul>Experience:<ul><li>SPA Manager: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Work Location: In person

SPA Manager

Grand Hyatt Kuwait City

<div><div>Summary<div>
Noor Spa is a serene cove of sensory design housing indulgent and tranquil spaces, curated as a journey of rejuvenating therapies and treatments that induce a sense of mindfulness and self-awareness.

As the Spa Manager you will be responsible to provide hands on support and guidance ensuring the spa and wellness offerings and experiences position the spa as a leading luxury wellness destination. You will also be responsible to ensure the discerning guests feel that their every need is anticipated and they have created a long lasting relationship with the spa.

You will also be responsible for the efficient running of the department in line with Grand Hyatt Kuwait's strategies and brand standards, whilst meeting colleague, guest and owner expectations.</div></div><div>
Qualifications<div>
We are looking for candidates who have experience in a similar role in a 5* luxury hotel and display strong traits in the following areas: 
<ul>
<ul><li><div>Minimum 3 years&rsquo; experience as a manager in a luxury spa.</div>
</li>
</ul></ul><ul><li><div>Strong leadership skills with a proven track record in similar luxury operations
</div>
</li><li><div>Completed an accredited program in massage and beauty therapy.</div>
</li><li><div>Minimum of 2 years&rsquo; experience of performing massage and beauty treatments at a resort/hotel spa is preferable.</div>
</li><li><div>Someone with an entrepreneurial mind-set that thrives in fast pace environments and problem solving</div></li></ul></div></div></div>

SPA MANAGER

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