salon spa manager

Grand Flora Group

Salon &amp; Spa Development ManagerLocation: Grand Flora Salon Reports To: General Manager -Owner- CEOJob SummaryThe Salon &amp; Spa Development Manager is responsible for driving the growth, innovation, and overall performance of Grand Flora Salon&rsquo;s services and business operations. This role focuses on expanding revenue streams, elevating brand positioning, enhancing customer experience to a luxury standard, and developing high-performing teams across all departments.Key Responsibilities1. Business Development &amp; Growth Strategy<ul><li>Develop and implement strategies to increase revenue and profitability.</li><li>Identify new business opportunities, partnerships, and service expansions.</li><li>Introduce new treatments, packages, and premium service offerings aligned with market trends.</li><li>Conduct competitor analysis and market research within the UAE luxury salon &amp; spa industry.</li></ul>2. Premium Customer Experience &amp; Brand Positioning<ul><li>Design and enforce a luxury client journey across all touchpoints.</li><li>Ensure consistent delivery of exceptional, personalized service standards.</li><li>Build VIP client programs, memberships, and loyalty strategies.</li><li>Maintain brand image, ambiance, and service excellence aligned with a premium salon.</li></ul>3. Operations Oversight<ul><li>Oversee daily operations across all sections (hair, nails, spa, etc.).</li><li>Ensure SOPs (Standard Operating Procedures) are implemented and followed.</li><li>Monitor service quality, hygiene standards, and operational efficiency.</li><li>Optimize workflows to improve client experience and reduce wait times.</li></ul>4. Team Leadership &amp; Development<ul><li>Recruit, train, and develop high-performing teams.</li><li>Build leadership within department supervisors and team leaders.</li><li>Conduct performance reviews and implement staff development plans.</li><li>Foster a culture of excellence, professionalism, and accountability.</li></ul>5. Sales, Marketing &amp; Revenue Management<ul><li>Set and monitor revenue targets across departments.</li><li>Drive upselling, cross-selling, and retail product performance.</li><li>Collaborate with marketing teams on campaigns, promotions, and brand visibility.</li><li>Analyze sales reports and implement improvement strategies.</li></ul>6. Financial Management<ul><li>Manage budgets, cost control, and profitability of operations.</li><li>Monitor expenses, product usage, and wastage.</li><li>Ensure financial targets and KPIs are consistently achieved.</li></ul>7. Client Relationship &amp; Retention<ul><li>Build strong relationships with VIP and high-value clients.</li><li>Handle escalated client concerns with professionalism.</li><li>Develop retention strategies to increase repeat business.</li><li>Monitor client feedback and implement continuous improvements.</li></ul>8. Vendor &amp; Product Management<ul><li>Source and manage premium product lines and suppliers.</li><li>Negotiate contracts and maintain strong vendor relationships.</li><li>Ensure availability of high-quality products aligned with brand positioning.</li></ul>Requirements<ul><li>Proven experience in salon/spa management or business development (5+ years preferred).</li><li>Strong understanding of luxury salon &amp; spa operations.</li><li>Experience in the UAE or GCC market is highly preferred.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong business acumen with a focus on growth and profitability.</li><li>Ability to work in a fast-paced, high-end service environment.</li></ul>Key Skills<ul><li>Business Development &amp; Strategy</li><li>Luxury Customer Experience Management</li><li>Leadership &amp; Team Building</li><li>Sales &amp; Revenue Growth</li><li>Operational Excellence</li><li>Financial Planning &amp; Analysis</li></ul>KPIs (Performance Indicators)<ul><li>Revenue growth &amp; profitability</li><li>Client satisfaction &amp; retention rates</li><li>Service quality standards</li><li>Team performance &amp; staff retention</li><li>Upselling and retail sales performance</li><li>Brand positioning &amp; market presence</li></ul>Additional Expectations (Luxury Standard)<ul><li>Impeccable grooming and professional presence</li><li>Strong attention to detail in service delivery and ambiance</li><li>Ability to anticipate trends and innovate continuously</li><li>Commitment to delivering a premium, five-star client experience</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From AED8,000.00 per monthApplication Question(s):<ul><li>Kindly only put in your cv if you are experienced and qualified to handle a large scale beauty imdustry business</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Language:<ul><li>FLUENT ENGLISH (Required)</li></ul>Work Location: In person

EXPERIENCED salon and spa Development manager

Waxing the City

Studio Manager Seattle, WAStudio Manager (Salon) &ndash; Waxing the CitySeattle, WA (Ballard) 1545 NW Market StFull-Time | Hourly, Non-Exempt (Overtime Eligible)$30&ndash;$34/hour base pay, plus tips, commission, and performance bonus On-target total earnings: $75,000&ndash;$95,000+ annually (including tips, commission, and bonus)About UsAt Waxing the City, we deliver top-quality waxing services in a clean, professional, and welcoming environment. Our Ballard studio has been serving a loyal client base for nearly 10 years, with a strong team culture built around consistency, client care, and performance.We&rsquo;re looking for an experienced Studio Manager to lead this established location into its next phase of growth.The RoleThis is a hands-on leadership role in a well-established, high-performing studio. You&rsquo;ll balance time between supporting the team on the floor and ensuring smooth day-to-day execution of the business.<ul><li>Approximately 50% on the floor (services/front desk support)</li><li>Approximately 50% operations, team leadership, and execution</li></ul>This role is designed for a manager who can drive consistency, reinforce standards, and improve results&mdash;not build systems from scratch.Compensation &amp; Bonus Structure<ul><li>$30&ndash;$34/hour base pay (overtime eligible)</li><li>Additional earnings through tips and commission during floor time</li><li>Managers are scheduled on the floor approximately 50% of the time</li></ul>Typical total earnings: $75,000&ndash;$95,000+ annually (includes tips, commission, and bonus)Performance bonus is based on studio results and key business metrics and is not guaranteed. High-performing managers can exceed the typical earnings range based on results.Benefits<ul><li>2 weeks paid vacation</li><li>7 paid holidays (provided for this full-time management role)</li><li>401(k) with company match (4% on first 5%)</li><li>40% retail discount</li><li>Free waxing services + discounts for friends and family</li><li>Free parking in Ballard</li></ul>Work Schedule ExpectationsThis role is designed around approximately 40 hours per week, with flexibility to adjust scheduling based on business needs.Managers are expected to:<ul><li>Adjust schedules to support peak business periods</li><li>Balance floor and administrative responsibilities</li><li>Manage time proactively to avoid unnecessary overtime</li><li>Accurately record all hours worked in accordance with company policy</li></ul>What You&rsquo;ll Own (Primary Responsibilities)Studio Operations &amp; Standards<ul><li>Ensure the studio runs smoothly day-to-day</li><li>Maintain high standards for cleanliness, organization, and client experience</li><li>Manage inventory and supplies</li></ul>Team Leadership &amp; Daily Execution<ul><li>Lead daily check-ins and reinforce expectations with the team</li><li>Provide real-time coaching and feedback on the floor</li><li>Support performance reviews and hiring in partnership with ownership</li><li>Foster a culture of accountability, professionalism, and consistency</li></ul>Client Experience &amp; Issue Resolution<ul><li>Address client concerns quickly and professionally</li><li>Ensure service recovery is handled effectively</li><li>Maintain a strong, consistent client experience</li></ul>Administrative &amp; Reporting<ul><li>Oversee daily closeouts and operational reporting</li><li>Monitor membership and service activity reports</li><li>Ensure accuracy and follow-through on key operational tasks</li></ul>On the Floor (&asymp;50%)<ul><li>Support services and front desk during peak hours</li><li>Deliver exceptional client experience and set service standards</li><li>Reinforce rebooking, loyalty program sales, and retail through client interaction</li></ul>Additional Responsibilities (Structured &amp; Limited Scope)Social Media Oversight (Not Content Creation)<ul><li>Provide guidance and feedback on content created by the team</li><li>Ensure alignment with in-studio promotions and client experience</li><li>Collaborate with team members responsible for content execution</li></ul>Community &amp; Local Outreach (Light Focus)<ul><li>Support local relationship-building with nearby businesses</li><li>Participate in occasional outreach or partnership efforts</li><li>Focus on a small number of consistent, high-quality connections</li></ul>What We&rsquo;re Looking For<ul><li>Active Washington State Esthetician or Cosmetology license required</li><li>2+ years leadership experience in a salon, spa, or service-based business</li><li>Proven ability to drive team performance and accountability</li><li>Comfortable working on the floor while leading a team</li><li>Organized, consistent, and results-oriented</li></ul>Why This Role Stands Out<ul><li>Top-tier earning potential for a working manager in Seattle</li><li>Strong base pay plus consistent additional earnings from floor time</li><li>Bonus structure rewards performance and improvement&mdash;not just maintaining volume</li><li>Established, high-performing location with a loyal client base</li><li>401(k) match (rare in this industry)</li><li>Clear expectations and well-defined scope</li><li>Opportunity to grow within a nationally recognized brand</li></ul>How to ApplyApply here: https://careers.hireology.com/waxingthecityofseattlewaWaxing the City is an equal opportunity employer and values diversity in the workplace.Job Type: Full-timePay: $75,000.00 - $95,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Experience:<ul><li>salon management: 2 years (Required)</li></ul>License/Certification:<ul><li>Esthetician License (Required)</li></ul>Work Location: In person

Salon Manager

Mani & Pedi Salon

Salon Operations Manager (Multi-Location)We are seeking an experienced and dynamic Salon Operations Manager to oversee and manage multiple salon branches. The ideal candidate will have a strong background in salon or beauty industry operations, proven leadership skills, and the ability to drive business growth while maintaining exceptional service standards.Key Responsibilities1. Operations Management<ul><li>Oversee daily operations across all salon branches.</li><li>Ensure each location runs efficiently, profitably, and in line with company standards.</li><li>Monitor overall performance including sales, customer satisfaction, and operational efficiency.</li><li>Identify operational challenges and implement effective solutions.</li></ul>1. Team Leadership &amp; Staff Management<ul><li>Supervise salon managers, supervisors, and staff.</li><li>Manage staff scheduling, duty allocation, and workforce planning.</li><li>Handle staff conflicts, disciplinary matters, and performance issues.</li><li>Ensure all employees follow company policies and maintain professional standards.</li></ul>2. Recruitment &amp; Staffing<ul><li>Identify hiring needs and coordinate with HR.</li><li>Participate in interviews and skill assessments for salon staff.</li><li>Support building a skilled and professional team across all branches.</li></ul>3. Customer Experience<ul><li>Ensure high-quality service and client satisfaction at all locations.</li><li>Monitor feedback, reviews, and complaints.</li><li>Implement strategies to improve client retention and loyalty.</li><li>Resolve customer concerns promptly and professionally.</li></ul>4. Business Growth &amp; Development<ul><li>Identify opportunities to grow revenue and expand the client base.</li><li>Enhance brand presence and service offerings.</li><li>Stay updated on industry trends and competitor activities.</li></ul>5. Compliance &amp; Documentation<ul><li>Ensure all salons follow company policies and operational procedures.</li><li>Maintain proper documentation, reporting, and approvals.</li><li>Ensure compliance with local labor laws and industry regulations.</li></ul>6. Hygiene, Safety &amp; Standards<ul><li>Enforce strict hygiene, cleanliness, and safety protocols.</li><li>Conduct routine inspections to maintain high salon standards.</li></ul>97. Maintenance &amp; Facilities<ul><li>Oversee maintenance and upkeep of all salon locations.</li><li>Coordinate with maintenance teams for repairs and equipment issues.</li><li>Ensure all salons are fully operational at all times.</li></ul>8. Staff Welfare &amp; Conflict Resolution<ul><li>Foster a positive and respectful work environment.</li><li>Address workplace issues and support staff well-being.</li></ul>10. Performance Monitoring &amp; Reporting<ul><li>Track KPIs including sales, service quality, and operational efficiency.</li><li>Prepare monthly performance reports for senior management.</li><li>Evaluate staff productivity and implement training where needed.</li></ul>Requirements<ul><li>Proven experience managing multiple salon locations or in a similar operations role within the beauty industry.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Solid understanding of salon operations, customer service, and staff management.</li><li>Financial acumen with experience handling budgets and performance metrics.</li><li>Excellent communication and interpersonal skills.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED8,000.00 per monthExperience:<ul><li>salon: 4 years (Required)</li></ul>Language:<ul><li>english (Required)</li></ul>License/Certification:<ul><li>Drivers License (Required)</li></ul>Work Location: In person

Apt Resources

<div>Apt Resources is seeking a dedicated and experienced Assistant Spa Manager to support the operations for one of our clients in the Red Sea, Saudi Arabia. In this pivotal role, you will assist the Spa Manager in overseeing daily spa operations, managing staff, and ensuring the highest level of service and guest satisfaction.
As Assistant Spa Manager, you will play a key role in maintaining the spa&rsquo;s reputation for excellence and assisting in the implementation of wellness programs and promotions.
Key Responsibilities:<ul><li>
Assist in managing daily spa operations to ensure smooth and efficient service delivery.</li><li>
Support the recruitment, training, and supervision of spa staff.</li><li>
Help maintain high standards of hygiene, safety, and quality.</li><li>
Coordinate with other departments to enhance guest experience.</li><li>
Help monitor spa inventory, equipment, and maintenance needs.</li><li>
Assist in developing and implementing spa programs, packages, and promotions.</li><li>
Address guest feedback and resolve issues promptly to ensure satisfaction.</li><li>
Prepare reports on spa performance and assist in budgeting and financial management.</li></ul> 

Requirements 
<ul><li>
Proven experience in a supervisory or assistant management role within a spa or wellness environment, preferably in ultra-luxury hotel settings.
</li><li>CIBTAC qualification and knowledge of Forbes standards are required.
</li><li>Strong knowledge of spa operations and wellness services.
</li><li>Excellent leadership and team management skills.
</li><li>Exceptional interpersonal and communication abilities.
</li><li>Highly organized and detail-oriented.
</li><li>Ability to work flexible hours, including weekends and holidays.
</li><li>Qualifications in spa management, hospitality, or related fields are advantageous.</li></ul> 

Benefits 
As per market standards</div>

Assistant Spa Manager - Luxury Property

Greece WofSG

1190 USD plus commissionsDESCRIPTIONAccommodation - Shared Staff Contract duration - 7 monthsMAIN FUNCTIONThe Spa Manager is responsible for ensuring the smooth running of the spa centre Offering a high standard of services and managing Spa employees to achieve retail and treatment sales targets as set.QUALIFICATIONS<ul><li>Proficient speaking, reading, and writing skills in English, and fluency in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as advantageous.</li><li>3+ years as Spa Manager on a Cruise Ship</li><li>Strong PC Skills using Microsoft applications such as Word and Excel</li><li>Basic knowledge of Microsoft Outlook or equivalent mail client application</li><li>Proven accounting skills, marketing strategy and the ability to lead the group to meet</li></ul>MAIN RESPONSIBILITIES<ul><li>In a professional, persuasive and friendly manner effectively drive treatment delivery to meet targets by encouraging guests to purchase SPA services and products.</li><li>Manage the day-to-day operation of the SPA with initiative and creativity.</li><li>Be on duty seven days each week. (Hours will vary according to itinerary).</li><li>Always be on duty at least 10 minutes before the advertised opening time of the SPA to allow you to make a quick check of the premises before doors are open for business.</li><li>Continuously monitors services provided by staff and formulate action plans to resolve problem areas to ensure continual improvement of service initiatives.</li><li>In home ports (or any other port), be available to assist with the loading of merchandise, and distribution to storage areas or SPA.</li><li>When the SPA is closed, cooperate with colleagues in the following duties:</li></ul>- Stock control - SPA arrangements - Window decoration<ul><li>Demonstrate excellent product knowledge of all merchandise sold in the SPA.</li><li>Exercise extreme care with all articles for sale in the SPA.</li><li>Ensure compliance with all Health &amp; Safety regulations within the SPA.</li></ul>Job Type: Full-timePay: From 39,000.00TRY per monthExperience:<ul><li>SPA Manager: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Assistant Spa Manager – Luxury Cruise Ships

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EXPERIENCED salon and spa Development manager

Salon Manager

Salon Manager

Assistant Spa Manager - Luxury Property

Assistant Spa Manager - Luxury Property

Assistant Spa Manager – Luxury Cruise Ships

Assistant Spa Manager - Luxury Property