associate manager

sap manager

GMR Hyderabad International Airport Ltd

<div>
 
 Job Purpose
 
 
 
 The position is crucial for ensuring the integrity and effectiveness of the Feedback Management System, which is vital for maintaining high customer satisfaction. By managing customer issues throughout their lifecycle, maintaining accurate correspondence data, and understanding customer needs, this role directly contributes to enhancing the overall customer experience. Additionally, the position involves executing surveys to capture the Voice of the Customer, developing problem-solving methodologies, and driving process improvements. Collaboration with stakeholders and adherence to ISO standards ensures a customer-focused approach that aligns with the organization's mission to create lifetime customers and deliver consistent, high-quality service.
 
 
 
 ORGANISATION CHART
 
 
 
 Head - Passenger Experience / CPEO --&gt; Associate Manager- Passenger Experience
 
 
 
 Key Accountabilities
 
 
 
 Responsibilities Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 To keep track of All departmental MIS and update it on periodic basis/as and when required
 </li>
 <li>
 MIS up to date
 
 
 </li>
 </ul>
 
 Aesthetics &amp; Branding Standardization
 
 
 
 <ul>
 <li>
 Undertake daily/scheduled audits and support Manager-Pax EX in collation of findings
 </li>
 <li>
 Update observation status in the tracker periodically.
 </li>
 <li>
 Daily/scheduled walkthrough Reports
 </li>
 <li>
 Audit Trackers
 
 
 </li>
 </ul>
 Event &amp; D&eacute;cor Management
 
 
 
 Support Head- Pax Experience In Below
 
 
 
 <ul>
 <li>
 Ensure smooth execution of planned passenger experience events and airport decor as per the annual event calendar.
 </li>
 <li>
 Coordinate with Corporate Communication/ BD-Non Aero Team for Events and D&eacute;cor Management for passenger engagement
 </li>
 <li>
 Ensure on ground coordination with various stakeholders for d&eacute;cor and events for material movement, tool permit, safety clearances, work permits etc.
 </li>
 <li>
 Ensure the safety norms adherence while execution of events and decors
 </li>
 <li>
 Build a database for event management companies and ensure the highest quality of execution in close coordination with the vendor for Brand enhancement and passenger appreciations.
 </li>
 <li>
 Ensure smooth execution of planned passenger experience events and
 </li>
 <li>
 Adherence to the event Calendar
 </li>
 <li>
 Seamless Execution of events
 
 
 </li>
 </ul>
 
 Passenger Journey Mapping And Experience Enhancement
 
 
 
 <ul>
 <li>
 Observe gaps in current service delivery mechanism, review passenger requirements based on VOC (voice of Passengers), compare VOC vs VOB (Voice of Business) and infrastructure requirements to meet passenger expectations.
 </li>
 <li>
 Must have Balance of Technology and Human Touch points.
 
 
 </li>
 </ul>
 Interact with Passengers during the full life cycle of the passenger Experience journey to ensure a positive Passenger experience.
 
 
 <ul>
 <li>
 Journey Mapping Tracker
 
 
 </li>
 </ul>
 
 Admin/ Misc Responsibilities
 
 
 
 <ul>
 <li>
 Prepare and Circulate MOM of all cross departmental meetings like Passenger Ex Council Review meetings, Audit meetings etc.
 </li>
 <li>
 Keep a record of all MIS and departmental Documentation.
 </li>
 <li>
 Undertake any other miscellaneous requirements of the department
 </li>
 <li>
 Timely PR/PO
 </li>
 <li>
 No pending invoices
 </li>
 <li>
 MIS up to date
 
 
 </li>
 </ul>
 Safety &ndash;
 
 
 <ul>
 <li>
 Ensure safety is incorporated in all processes, initiatives
 </li>
 <li>
 Ensure safety is incorporated, monitored and managed in vendor contracts
 </li>
 <li>
 Ongoing
 
 
 </li>
 </ul>
 
 KEY ACCOUNTABILITIES - Additional Details
 
 
 
 Responsibilities Key Performance Indicators (KPIs)
 
 Vendor Management (PR to Payment):
 
 
 
 <ul>
 <li>
 Ensure all PR /PO are executed within set timeframes by internal coordination with Procurement, Finance, MAG etc.
 </li>
 <li>
 Ensure vendor bills are submitted in a timely manner.
 </li>
 <li>
 Follow up vendor payments are made in a timely manner, ensuring departmental clearance of all invoices.
 </li>
 <li>
 Keep departmental AOP data and expenses data updated.
 </li>
 <li>
 Monitor SAP entries.
 </li>
 <li>
 Timely PR/PO
 </li>
 <li>
 No pending invoices Admin/ Misc Responsibilities:
 </li>
 <li>
 Support/Assist Manager- Pax Ex to Prepare and Circulate MOM of all cross departmental meetings like Passenger Ex Council Review meetings, Audit meetings etc.
 </li>
 <li>
 Keep a record of all MIS and departmental Documentation.
 </li>
 <li>
 Undertake any other miscellaneous requirements of the department.
 </li>
 <li>
 Keep track of All departmental MIS and update it on periodic basis/as and when required.
 </li>
 <li>
 Up to date MIS Safety:
 </li>
 <li>
 Ensure safety is incorporated in all processes, initiatives.
 </li>
 <li>
 Ensure safety is incorporated, monitored, and managed in vendor contracts.
 
 
 </li>
 </ul>
 
 EXTERNAL INTERACTIONS
 
 
 
 <ul>
 <li>
 Coordinate with various Stakeholders like CISF, RAXA, concessionaires etc. for passenger experience initiatives /decors
 </li>
 <li>
 Coordination with External Vendors for events &amp; D&eacute;cor
 
 
 </li>
 </ul>
 Service Providers
 
 
 
 INTERNAL INTERACTIONS
 
 
 
 Coordination with internal departments like Operations, Business Development, SPG and Finance for PR/PO and invoice clearances
 
 
 
 FINANCIAL DIMENSIONS
 
 
 
 <ul>
 <li>
 Invoicing
 </li>
 <li>
 PR/PO SAP Process
 
 
 </li>
 </ul>
 
 Other Dimensions
 
 
 
 <ul>
 <li>
 Will be coordinating with GHIAL employees and outsourced employees
 
 
 </li>
 </ul>
 
 Education Qualifications
 
 
 
 <ul>
 <li>
 Any bachelor&rsquo;s degree (Preferably Hospitality)
 </li>
 <li>
 Event management
 </li>
 <li>
 Knowledge of SAP modules
 </li>
 <li>
 Exposure to project Management will be an added advantage
 
 
 </li>
 </ul>
 
 Relevant Experience
 
 
 
 <ul>
 <li>
 8-12 years of relevant experience
 </li>
 <li>
 Having a fair understanding of event management and d&eacute;cor
 </li>
 <li>
 Fair understanding of MS office
 </li>
 <li>
 Experience in the Airport Sector/ Airlines/Retail will be an added advantage.
 
 
 </li>
 </ul>
 
 COMPETENCIES
 
 
 
 <ul>
 <li>
 Personal Effectiveness
 </li>
 <li>
 Social Awareness
 </li>
 <li>
 Entrepreneurship
 </li>
 <li>
 Problem Solving &amp; Analytical Thinking
 </li>
 <li>
 Planning &amp; Decision Making
 </li>
 <li>
 Capability Building
 </li>
 <li>
 Strategic Orientation
 </li>
 <li>
 Stakeholder Focus
 </li>
 <li>
 Networking
 </li>
 <li>
 Execution &amp; Results
 </li>
 <li>
 Teamwork &amp; Interpersonal influence
 </li>
 <li>
 Quality Assurance (Practitioner)
 </li>
 <li>
 Brand Management, Aesthetics and Standardization (Practitioner)
 </li>
 <li>
 Information Management and Analysis (Practitioner)
 </li>
 <li>
 Regulatory, Compliance and Audit frameworks Knowledge (Practitioner)
 </li>
 <li>
 Passenger Journey Mapping (Practitioner)
 </li>
 <li>
 Passenger Insights (Practitioner)
 </li>
 <li>
 Safety Management (Practitioner)
 </li>
 </ul>
</div>

Associate Manager Passenger Experience

Cubic Transportation Systems

<div>
 
 Business Unit:
 
 
 
 Cubic Corporation
 
 
 
 Company Details:
 
 
 
 When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people&rsquo;s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
 
 
 We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
 
 
 
 Job Details:
 
 
 
 
 Job Summary:
 
 
 
 Performs SAP data management functions for all aspects of contracts and other legal binding
 
 
 documents. Coordinates and submits deliverable data to the contracts&rsquo; representative. Provides SAP data entry skills for all contract, understands and reviews contractual data requirements and coordinates the submittal of data to the respective contracts lead. This position typically works under minimal supervision and direction.
 
 
 Support to the contract and project management teams in NAM, EMEA and APAC in respect of all administrative aspects of customer contract including correspondence management and tracking, contract repository management, project SharePoint data management, variation management, invoicing related support and close outs
 
 
 Essential Job Duties and Responsibilities:
 
 
 <li>
 Work with key stakeholders; primarily Program Managers and the Finance Department, to ensure:
 </li>
 <ul>
 <li>
 All necessary master data is captured and set up in SAP
 </li>
 <li>
 Contract, statements of work and specifications are reviewed to determine data submission requirements.
 </li>
 <li>
 All relevant Contracts documentation is maintained on the applicable SAP Share Point site
 </li>
 <li>
 All SAP contracts re maintained with appropriate amendments for scope/price evolutions
 </li>
 <li>
 All invoices are generated in relation to SAP contracts at the required due date
 </li>
 <li>
 All Intercompany contracts are set up in SAP following receipt of an intercompany purchase order from another Cubic entity and are subsequently administered and maintained SAP related
 </li>
 <li>
 Ensures compliance with applicable export license statutes and regulations
 </li>
 <li>
 Work, as applicable, with regionally based contract managers, other project personnel and accounts receivable to ensure
 </li>
 <li>
 Correspondence is logged, distributed and tracked for each contract
 </li>
 <li>
 Required contract management plans are tracked to completion
 </li>
 <li>
 Documentation on the Project SharePoint site and Contracts Repository are maintained to the required standards
 </li>
 <li>
 Preparation of data to support invoices.
 </li>
 <li>
 Support to Variation preparation is provided
 </li>
 <li>
 Internal and external audit requests are promptly responded to
 </li>
 <li>
 Certificates required to be provided to customers are prepared accurately and submitted on time
 </li>
 <li>
 Data development/preparation for submission to customers
 </li>
 <li>
 Project close outs are completed in accordance with Corporate Policy
 
 
 
 </li>
 </ul>
 Minimum Job Requirements:
 
 
 Four-year college degree, or equivalent, in Business Administration or related field, plus a minimum of two years of related experience.
 
 
 Must be familiar with necessary commercial and international terms and conditions. Must know how to use computer applications such as word processing, spreadsheets and e-mail. Must be capable of working at a computer terminal (workstation) up to nine hours per day.
 
 
 Ability to perform tasks under work deadlines.
 
 
 Good reasoning, problem solving, and excellent organizational skills. Ability to follow written and verbal direction, and effectively interface with technical employees, management, and customers.
 
 
 Must communicate effectively, both verbally and in written form in English.
 
 
 Flexibility to support working hours aligned to NAM, European and APAC timezones
 
 
 
 The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need
 
 
 
 
 Worker Type:
 
 
 
 Employee
</div>

Analyst-Contract administration

Latinem Private Limited

<div>
 
 We are looking for an experienced Procurement Engineer with a strong
 
 civil engineering
 
 foundation to lead and optimize procurement operations for a high-end international villas construction project. The ideal candidate will ensure timely sourcing and delivery of materials and services while maintaining cost efficiency and quality standards.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 
 End-to-End Procurement: Manage complete procurement lifecycle for construction materials and services.
 
 </li>
 <li>
 Global Sourcing &amp; Vendor Management: Identify, evaluate, and onboard overseas vendors; lead commercial negotiations to secure favorable terms.
 </li>
 <li>
 SAP S/4 HANA Operations: Process Purchase Requisitions (PR), Purchase Orders (PO), and oversee contract management within
 
 SAP or S/4 HANA or ERP.
 
 </li>
 <li>
 Cross-Functional Coordination: Collaborate with engineering, logistics, and project teams to ensure timely material delivery and compliance with project timelines.
 </li>
 <li>
 Reporting &amp; Analytics: Develop and maintain procurement dashboards, trackers, and performance reports using MS Excel and PowerPoint.
 </li>
 </ul>
 
 Requirements
 
 <ul>
 <li>
 Experience: 7&ndash;10 years in procurement within the construction industry (villas/residential projects preferred).
 </li>
 <li>
 Education: Bachelor&rsquo;s degree in Civil Engineering (mandatory).
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 
 Proven expertise in SAP or S/4 HANA or ERP (mandatory).
 
 </li>
 <li>
 Advanced proficiency in MS Excel and PowerPoint.
 </li>
 <li>
 Core Competencies: Strong negotiation, communication, and stakeholder management skills.
 </li>
 <li>
 Added Advantage: Exposure to international sourcing and logistics.
 </li>
 </ul>
 
 
</div>

Procurement Engineer Construction

Syntax

<div>
 Date: Nov 28, 2025
 
 
 Location:
 
 
 Hyderabad, TG, IN, 500032
 
 
 Functional Area: Hybrid
 
 
 Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America&rsquo;s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
 
 
 
 Job Summary
 
 
 
 The Admin Executive will be responsible for ensuring the smooth and efficient operation of the office, supporting HR processes, managing events, handling procurement and ensuring compliance with health, hygiene and safety protocols. This role requires strong organizational, negotiation and analytical skills to oversee diverse administrative tasks effectively while collaborating with the HR team to manage employee-related documentation, events and regulatory compliance in Mumbai and Hyderabad.
 
 
 
 Key Responsibilities
 
 
 
 HR Administration
 
 
 <ul>
 <li>
 Support HR with employee onboarding, offboarding and training processes.
 </li>
 <li>
 With the support of HR and Compliance team, ensure compliance with local labor regulations applicable in Mumbai and Hyderabad.
 </li>
 <li>
 Assist with team building and wellness initiatives.
 </li>
 <li>
 Facilitate the procurement of stamp papers for legal contract agreements.
 </li>
 <li>
 Guide employees on the reimbursement claim process and ensure timely resolution of their queries.
 
 
 </li>
 </ul>
 Office &amp; Facility Management
 
 
 <ul>
 <li>
 Manage office supplies inventory and ensure timely procurement and replenishment.
 </li>
 <li>
 Oversee cleaning, maintenance services and general facility upkeep to maintain a clean and organized office environment.
 </li>
 <li>
 Handle incoming and outgoing correspondence.
 </li>
 <li>
 Supervise housekeeping, pantry management, security and vendor dealings.
 </li>
 <li>
 Ensure the functionality of office equipment and coordinate repairs and servicing.
 </li>
 <li>
 Schedule regular maintenance checks and address issues promptly to prevent disruptions.
 </li>
 <li>
 Liaise with vendors and service providers for office maintenance and supplies, ensuring timely payments of invoices.
 </li>
 <li>
 Implement and monitor security measures to safeguard office premises and personnel.
 </li>
 <li>
 Manage access control systems, including issuing and tracking access cards or keys.
 </li>
 <li>
 Coordinate with security personnel to handle emergencies and enforce safety protocols.
 </li>
 <li>
 Arrange meet- and-greets and assist visitors to create a welcoming environment.
 </li>
 <li>
 Maintain employee and visitor registers for compliance and security.
 </li>
 <li>
 Organize meetings, conferences and office events, including team-building activities and celebrations.
 </li>
 <li>
 Manage calendars and coordinate travel arrangements.
 </li>
 <li>
 Plan and organize office lunches and refreshments.
 
 
 </li>
 </ul>
 Travel Management
 
 
 <ul>
 <li>
 Arrange travel for employees, including booking flights, hotels, transportation, airport transfers and vehicle hires.
 </li>
 <li>
 Negotiate costs with vendors for travel-related services and ensure compliance with company policies.
 </li>
 <li>
 Prepare travel itineraries and h handle travel expense reports and reimbursements.
 
 
 </li>
 </ul>
 Event Management
 
 
 <ul>
 <li>
 Plan and organize events, such as annual celebrations, team-building activities and regional safety programs.
 </li>
 <li>
 Manage event budgeting, logistics, procurement and vendor relationships.
 </li>
 <li>
 Coordinate food, refreshments and related event requirements while ensuring smooth execution.
 </li>
 <li>
 Work closely with the HR team to create event-related documents.
 
 
 </li>
 </ul>
 Health, Hygiene and Safety Compliance
 
 
 <ul>
 <li>
 Oversee compliance with health and hygiene protocols in Mumbai and Hyderabad offices.
 </li>
 <li>
 Implement safety measures and programs for regional teams.
 </li>
 <li>
 Maintain and manage documentation related to health and safety protocols and risk management.
 
 
 </li>
 </ul>
 Support to Other Departments
 
 
 <ul>
 <li>
 Provide end-end administrative support to all departments mainly Finance and Operations.
 </li>
 <li>
 Assist with onboarding processes, including preparing workstations and orientation materials.
 </li>
 <li>
 Handle ad hoc administrative tasks and special projects as assigned by management.
 
 
 </li>
 </ul>
 
 Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources or a related field.
 </li>
 <li>
 Minimum of 5 years of experience in office administration or a similar role.
 </li>
 <li>
 Hands on experience pertaining to health and safety protocols, office administration, facility management, travel management and local labor regulations for Mumbai and Hyderabad regions/India.
 </li>
 <li>
 Strong organizational, negotiation and analytical skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, PowerPoint).
 </li>
 <li>
 Problem-solving attitude with attention to detail.
 
 
 </li>
 </ul>
 
 Why Syntax?
 
 
 
 Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.
 
 
 <ul>
 <li>
 Competitive, above-average compensation
 </li>
 <li>
 Global tourist: With us, you can also work from abroad from time to time
 </li>
 <li>
 Flexible working time models, home office
 </li>
 <li>
 Attractive benefits, e.g. company pension scheme or various health offers
 </li>
 <li>
 A modern environment in which the "you" is part of it
 </li>
 <li>
 Open feedback culture, flat hierarchies and a motivated team
 </li>
 <li>
 Individual career planning with continuous training and coaching on the job
 
 
 </li>
 </ul>
 You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!
 
 
 
 Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
 
</div>

Admin Executive

PepsiCo

<div>
 
 Overview
 
 
 
 The Global Procurement Coordinator plays a pivotal role in managing the end-to-end procurement lifecycle within the R2P framework. The role demands strong coordination across internal teams, suppliers, and logistics partners to support business operations and strategic goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build working relationships with brand teams, developing a working knowledge of the work to be completed in the fiscal year
 </li>
 <li>
 Collaborate with control function to Initiate the aligned upon brand budget in the SAP systems, generating project numbers for each brand project
 </li>
 <li>
 Collaborate with Control&rsquo;s budget coordinators to process estimates &amp; generate PO&rsquo;s
 </li>
 <li>
 Manage tracking of completed estimates and POS&rsquo;s; accounting for remaining balances, needed estimates, open purchase orders, and prompt pay, etc.
 </li>
 <li>
 Complete adhoc analysis of cost buckets across brands to identify efficiency opportunities for future planning purposes
 </li>
 <li>
 Ensure delivery of accurate and timely data in accordance with agreed service level agreements (SLA)
 </li>
 <li>
 Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs
 </li>
 <li>
 Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology
 </li>
 <li>
 Create an inclusive and collaborative environment
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 BE, B. Com, BBA, BCA or MBA in Finance
</div>

Assistant Manager - Procurement

<div>
 
 Overview
 
 
 
 The role is responsible for supporting &amp; partnering with the IT function (s) as applicable, e.g., operations to provide reliable and accurate financial information and forecasts to support decision making and optimize financial results. The role will also partner with IT Leaders and IT Business Partners as applicable to provide relevant and accurate financial analysis
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support all activities related to S&amp;T Finance - FP&amp;A
 </li>
 <li>
 Work with stakeholders for employee mapping to projects and run monthly allocations.
 </li>
 <li>
 Ensuring charges are booked on appropriate cost centers to ensure cross charges accuracy.
 </li>
 <li>
 Work with sectors to provide required information on timely basis and ensure charges are accounted for in the financial records.
 </li>
 <li>
 Manage the overall process S&amp;T Labor contracts by working with stakeholders and sector teams to ensure alignment and timely communication of expected cross-charges. Ensure expenses are captured on the right cost centers and ensuring accuracy of cross-charges.
 </li>
 <li>
 Partner with the Sector Finance teams to ensure alignment and timely communication of expected cross-charges/invoices.
 </li>
 <li>
 Work with stakeholders for identifying project allocation and cross charge information for Hyderabad IT resources.
 </li>
 <li>
 Lead the finance process for the Fieldglass platform. Setup checks and controls to ensure financial accuracy by working with HBS Controls and Reporting teams.
 </li>
 <li>
 Prepare dashboards for Hyderabad IT-Finance lead and Finance Director to drive performance evaluation
 </li>
 <li>
 Support Finance team&rsquo;s initiative on process simplification and drive efficiencies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Work Experience of 3-4 years for Commerce graduates, or 1-2 years for Chartered Accountant.
 </li>
 <li>
 Bachelor&rsquo;s Degree, with Accounting &amp;Finance concentration
 </li>
 <li>
 Strong financial &amp; analytical acumen
 </li>
 <li>
 Practical exposure preferred in roles like: Accounting, Finance etc.
 </li>
 <li>
 Experience with Microsoft Office 365
 </li>
 <li>
 Experience with SAP (preferred).
 </li>
 </ul>
</div>

Finance – Associate Analyst

McDonald's Global Office in India

<div>
 
 
 About McDonald&rsquo;s:
 
 
 
 One of the world&rsquo;s largest employers with locations in more than 100 countries, McDonald&rsquo;s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
 
 
 
 
 
 
 Additional Information:
 
 
 
 McDonald&rsquo;s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald&rsquo;s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 
 
 McDonald&rsquo;s Capability Center India Private Limited (&ldquo;McDonald&rsquo;s in India&rdquo;) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald&rsquo;s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald&rsquo;s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws.
 
 
 
 
 
 
 Director Talent Delivery
 
 
 
 
 Position Summary:
 
 
 
 You will be responsible for building and leading the McDonald&rsquo;s Office team in India which partners with our People Solutions team for Talent Management and Talent Acquisition worldwide. The Talent Management remit includes Talent Review, Succession Planning, Performance Management, Competencies, Coaching &amp; Development based on the SAP SuccessFactors system. The Talent Attraction remit includes pre-boarding, onboarding, interviewing, Application Tracking System support, EVP and Employer Branding based on a systems platform including products from Paradox amongst other suppliers.
 
 
 The team reporting to this position will support deployment and implementation of materials, vendor management, provision of support and insight to end users, training of end users and a wide variety of mission critical tasks supporting delivery. Putting in place a new way of working for McDonald&rsquo;s and partnering closely with stakeholders in the US office this leadership position will ensure the McDonald&rsquo;s team in India becomes a highly valued partner, accelerating our capability in both Talent Management and Talent Acquisition.
 
 
 The candidate is expected to reside within India
 
 
 
 
 
 
 Leadership competencies:
 
 
 <ul>
 <li>
 Experience in Large Global Organizations: Proven track record of working in large, complex global organizations with a matrixed reporting structure.
 </li>
 <li>
 End-to-End Critical Thinking: Demonstrated ability to think critically and strategically, navigating Global Business Services or Global Capability Center operating models.
 </li>
 <li>
 Solutions Delivery and Service Excellence: Ability to manage a team and deliver results for a defined catalog of services.
 </li>
 <li>
 Data Savvy: Leverages data aptitude to lead with data and curate insights that demonstrate performance and inform decisions.
 </li>
 <li>
 Process Understanding: Comprehensive understanding of end-to-end processes within their specialized function, serving as a Global Process Lead.
 </li>
 <li>
 Technology and Change Management Interface: Ability to interface effectively with technology teams and change management teams to enable continuous improvement aligned with global governance and change control routines.
 </li>
 </ul>
 
 
 
 
 
 Who we&rsquo;re looking for:
 
 
 
 
 Responsibilities:
 
 
 
 This role is accountable for:
 
 
 
 Team Leadership:
 
 
 <ul>
 <li>
 The Director will be responsible for recruiting and onboarding a team of 14 individuals in the McDonald&rsquo;s International Office to become integrated partners with the US based Talent team
 </li>
 <li>
 Define and implement effective ways of working, Service Level Agreements and structures to effectively deliver the Talent agenda working across the US and India offices based on partnership with the US based team
 </li>
 <li>
 Implement an effective approach to defining accountabilities, goal setting and regularly reviewing performance which ensures goal delivery, recognition of high performance and prompt course correction where not meeting deliverables
 </li>
 <li>
 Motivate and encourage the team to achieve high engagement, low turnover and a high caliber workforce which is agile enough to learn and adapt to updated expectations
 </li>
 </ul>
 
 
 
 
 
 Talent Attraction and Talent Management Delivery Excellence:
 
 
 <ul>
 <li>
 Act as the lead expert for Talent Management and Attraction for the McDonald&rsquo;s Office in India, ensuring that best in class thinking is employed in partnering with the US to solve issues in Talent and provide effective solutions
 </li>
 <li>
 Serve as the Global Process lead for Talent Attraction and Talent Management identifying optimization opportunities in process, technology, and vendor management
 </li>
 <li>
 Continually improve the Talent Management offer
 </li>
 <li>
 Supervise talent management program support resources to provide flexible, expert capacity to the Center of Expertise and drive the creation of new talent programs
 </li>
 </ul>
 
 
 
 
 
 Technical and Process Facilitation:
 
 
 <ul>
 <li>
 Manage and optimize the organization&rsquo;s talent acquisition tools and technologies, such as Applicant Tracking Systems (ATS), recruiting software, and other HR technologies to enhance recruitment efficiency and effectiveness
 </li>
 <li>
 SAP Success Factor &ndash; Just moved to this, followed by WorkDay , Oracle
 </li>
 <li>
 Manage and optimize elements of the Talent Management tools and technologies as required
 </li>
 <li>
 Collaborate with IT and HR teams to implement and optimize recruitment tools and technologies
 </li>
 <li>
 Work closely with talent acquisition teams to streamline and enhance the recruitment process, ensuring the use of best practices and reducing time-to-hire
 </li>
 <li>
 Develop the team to be global Subject Matter Expertson Talent Attraction &amp; Talent Management technology &amp; processes
 </li>
 </ul>
 
 
 
 
 
 Employee Development and Strategic Initiatives:
 
 
 <ul>
 <li>
 Partner with Talent Centers of Expertise and internal stakeholders to support development of programs to enhance employee performance, motivation, succession planning, and professional growth
 </li>
 <li>
 Lead the implementation and execution of global talent management programs including leadership development, high-potential employee programs, performance management, and succession planning
 </li>
 <li>
 Develop metrics and tools to measure the impact of employee development initiatives
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 Degree in Human Resources, Business Administration, or a related field; advanced degree preferred
 </li>
 <li>
 Experience in talent acquisition and talent management, with a leadership role overseeing global recruitment initiatives
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to assess performance data and make strategic recommendations
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Knowledge of global talent markets, recruitment technologies, and industry best practices (Matrixed large global organization) - Priority: Deloitte, Accenture
 </li>
 <li>
 Proven track record of managing and mentoring global teams across multiple regions (Matrixed large global organization)
 </li>
 <li>
 Expert in driving cross-functional initiatives, ensuring organizational objectives are met seamlessly
 </li>
 <li>
 Demonstrated ability to operate as a people manager, leading diverse, complex teams, fostering a culture of innovation and collaboration across global markets
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Excellent analytical, problem-solving, and data analysis skills.
 </li>
 <li>
 Knowledge of HR compliance and data privacy regulations.
 </li>
 <li>
 Significant human resources experience
 </li>
 <li>
 Knowledge of Talent Acquisition and Talent Management
 </li>
 <li>
 Strong business acumen
 </li>
 <li>
 Exceptional communication (verbal and written) and interpersonal skills
 </li>
 <li>
 Strong ability to influence others; able to build a strong business case for people
 </li>
 <li>
 Significant management experience building and leading a team
 </li>
 <li>
 Experienced in collaborating with cross-functional partners in a matrixed environment
 </li>
 <li>
 Continuous improvement and growth mindset
 </li>
 </ul>
 
 
 
 
 
 Work location:
 
 Hyderabad, India
 
 
 
 Work pattern:
 
 Full time role.
 
 
 
 Work mode:
 
 Hybrid.
 
</div>

Director, Talent Delivery [T500-21756]

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