scheduling manager

The Whiting-Turner Contracting Company

<div><div><div><div>Category
<div>Preconstruction Services</div></div> 
 
<div>Job Location
<div>3015 West Moore St Suite 100, Richmond, Virginia</div></div> 
 
<div>Position Type
<div>Full-Time/Regular</div></div> 
 
<div><div>Planning, developing, and managing proposal and project schedules with the Whiting-Turner project teams. Schedules developed range from summary level to detailed construction including specialty schedules, for example, commissioning. As required, project schedules could require cost, hour and quantity assignments loaded into the scheduling software. The prospective candidate will work at project sites, meet with the project team to either develop or update the project schedule, perform independent site walks to assess progress, and attend meetings as required. Schedule updating will involve a review of critical and near critical, milestone trends, activity variances and various industry schedule metrics (SPI, CEI, &hellip;) with the project team.</div></div> 
 
<div>Required Skills
<div>Qualifications
<ul><li>3-8 years of experience working as a scheduler in construction or manufacturing.</li>
<li>College Degree (associate&rsquo;s or bachelor&rsquo;s) is preferred but not necessary (for example, a Trade&rsquo;s apprenticeship program will also be considered).</li>
<li>Experience working with project teams, planning and developing the project schedule (activities, duration, sequences).</li>
<li>Experience with preparing schedule progress updates.</li>
<li>Analyzing schedule updates and informing the project team of current schedule status, date forecasts, and potential impacts.</li>
<li>Experience presenting schedule data (critical and near critical paths, milestone trends, activity variances) to the project team</li>
<li>Developing, inserting, analyzing schedule fragnets. Explaining result of potential schedule impact to the project team.</li>
<li>Experience with writing schedule narratives and preparing schedule submission packages per specification requirements.</li>
<li>Experience with preparing time extension requests.</li>
<li>Exposure to hour, dollar and / or quantity loading project schedules.</li>
<li>Exposure to schedule metrics and key performance indices (KPI&rsquo;s).</li>
<li>Understanding lean scheduling processes and the tools used to facilitate the short-term scheduling process (pull planning boards and software).</li>
</ul>Software
<ul><li>Proficient in Primavera P6.</li>
<li>Competency with the Microsoft suite of software applications</li>
<li>Exposure to lean schedule software (TouchPlan, vPlanner&hellip;) is preferred but not necessary.</li>
</ul>Travel
<ul><li>To project sites within the scheduler&rsquo;s assigned region.</li></ul></div></div></div></div></div>

Scheduling Manager

Comfort Keepers

<div>The Scheduling Manager is responsible for accurately scheduling qualified caregivers/CNAs based on all new and current clients. The Staffing Manager may also assist with interviewing and training new caregivers/CNAs. One year scheduling experience required. DHS background clearance required.

Benefits: Monday - Friday 8am-4:30pm 40 hour work week. Paid 10 holidays off. plus 128 hours of PTO/year. Weekly paychecks. Medical Insurance, Vision, Dental, and Life. Paid Lunches on site. In-Person based out of St Cloud, MN.

Job Duties:
<ul>
<li>Match caregivers to clients based on personality, skill, client's scheduling needs, and caregivers' availability.</li>
<li>Assist Client Case Managers as needed.</li>
<li>Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.</li>
<li>Assist with hiring and training.</li>
<li>Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).</li>
<li>Effectively and accurately communicate with caregivers, clients, case managers, and office staff.</li>
<li>Communicate staffing needs with the team.</li>
<li>Answer incoming calls in a friendly, professional, and knowledgeable manner.</li>
<li>Build plans and shifts to match insurance codes.</li>
<li>Monitor electronic clocking in/out and late alerts. Track attendance and illness log.</li>
<li>Demonstrate professional and effective communication</li>
<li>Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.</li>
</ul>
Please call 320-230-9939 with any questions. We look forward to hearing from you!</div>

LPN Scheduling Manager

DLB Associates

<div>DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world&rsquo;s most influential companies to design and optimize environments that demand precision, scalability, and resilience. 
Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority. 
Position Title: Senior Scheduling Construction Manager &ndash; Level V
Position Location: Location varies by assignment. 75&ndash;100% travel across the U.S. unless assigned to an extended project. Must be located near a major US airport. 
JOB SUMMARY
The Senior Scheduling Construction Manager (SS CM) serves as a key member of DLB Associates&rsquo; Construction Quality Management (CQM) Department, supporting hyperscale, mission-critical data center programs through expert schedule development, analysis, and control. Acting as an owner&rsquo;s representative and trusted advisor, this role is responsible for developing, maintaining, and analyzing detailed construction schedules from preconstruction through closeout to support informed decision-making, risk mitigation, and successful project delivery. 
The Senior Scheduling Construction Manager operates with a high degree of independence, supporting large, complex data center projects and programs. This position integrates closely with design, construction, commissioning, and client teams to ensure schedules accurately reflect scope, sequencing, constraints, and readiness requirements typical of mission-critical environments. This role may also provide guidance and informal oversight to junior scheduling staff. 
This person will be self-directed on day-to-day work and receive high level instruction on new projects, tasks or assignments. Will execute and lead teams and projects, tasks or assignments of complex scope. May coordinate activities of other personnel. 
The SS CM will communicate and operate in line with organizational goals and values, as well as departmental objectives. 
ESSENTIAL FUNCTIONS
Scheduling Leadership &amp; Owner Advocacy<ul><li>
Develop, maintain, and analyze integrated master schedules for hyperscale and mission-critical data center construction projects.</li><li>
Serve as the owner&rsquo;s scheduling representative, providing objective analysis of contractor and program schedules.</li><li>
Translate project and client objectives into clear, executable scheduling strategies.</li><li>
Communicate schedule status, risks, and recovery strategies clearly to technical and non-technical stakeholders.</li></ul>
Preconstruction &amp; Planning<ul><li>
Support preconstruction efforts including baseline schedule development, phasing plans, milestone definition, and constructability sequencing.</li><li>
Collaborate with design, procurement, and construction teams to ensure schedules reflect realistic durations, logic, and constraints.</li><li>
Support early identification of schedule risks related to long-lead equipment, permitting, utility coordination, and commissioning readiness.</li></ul>
Construction &amp; Program Controls<ul><li>
Maintain detailed Primavera P6 schedules, ensuring logic integrity, critical path accuracy, and progress validation.</li><li>
Review and analyze contractor updates, time impact analyses, and schedule recovery plans.</li><li>
Support schedule integration across multiple workstreams including MEP, CSA, commissioning (L1&ndash;L5), and turnover activities.</li><li>
Leverage schedule data to support forecasting, earned value concepts, and executive-level reporting.</li></ul>
Tools, Reporting &amp; Collaboration<ul><li>
Utilize Primavera P6 as the primary scheduling platform; integrate schedule data with Procore and other project controls systems as required.</li><li>
Apply SmartPM or similar analytics tools (where applicable) to identify trends, risks, and performance issues.</li><li>
Prepare clear schedule narratives, dashboards, and visualizations to support client and leadership reporting.</li><li>
Coordinate closely with project managers, construction managers, commissioning teams, and client representatives.</li></ul>
Technology, Digital Tools &amp; AI-Enabled Efficiency<ul><li>
Leverage AI-enabled and digital tools to enhance efficiency, reduce manual effort, and support consistent, high-quality work output.</li><li>
Identify opportunities to improve processes and demonstrate a continuous learning mindset, seeking out new technologies, skills, and methods that elevate individual and team performance.</li><li>
Adapt to emerging technologies and evolving digital workflows, actively supporting the integration and adoption of innovative tools across the organization.</li></ul> 
Completion of Assigned Tasks and Deliverables on Time and on Budget
Performs Other Related Duties as Assigned 
POSITION REQUIREMENTS (ADVANCED level for all the following)<ul><li>
Strong working knowledge of construction scheduling principles for large, complex, mission-critical or data center projects.</li><li>
Experience developing and managing schedules across preconstruction, construction, commissioning, and closeout phases.</li><li>
Demonstrated proficiency with Primavera P6; working knowledge of Procore required.</li><li>
Experience with SmartPM or similar schedule analytics tools preferred.</li><li>
Knowledge of mission-critical construction sequencing, including MEP-intensive work and commissioning integration.</li><li>
Demonstrated ability to identify schedule risks, analyze impacts, and develop mitigation or recovery strategies.</li><li>
Strong communication skills with the ability to present schedule information clearly to diverse stakeholders.</li><li>
Some experience guiding or coordinating the work of junior staff or supporting team development.</li><li>
Strong organizational skills and attention to detail.</li><li>
Skilled in MS Office Suite (Excel, Word, PowerPoint, Outlook, Teams).</li><li>
Ability to work independently with limited supervision while managing multiple priorities.</li><li>
Ability to work collaboratively with remote and onsite teams in fast-paced environments.</li><li>
Ability to leverage digital tools, analytics, and emerging technologies to improve scheduling and reporting efficiency.</li></ul> 
PHYSICAL DEMANDS
The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is:<ul><li>
Frequently required to remain in a stationary position.</li><li>
Frequently working at a computer and manipulating input devices.</li><li>
Occasionally required to visit active construction sites, including data center environments with exposure to varying temperatures, noise, and uneven surfaces.</li><li>
On occasion, the employee may move equipment weighing up to 50 pounds.</li></ul> 
TRAVEL REQUIREMENTS<ul><li>
75&ndash;100% travel across the U.S. unless assigned to an extended project.</li><li>
Must have a valid driver&rsquo;s license and the ability to rent vehicles.</li><li>
Travel is project-dependent and may include periodic visits to client sites, meetings, or project reviews.</li><li>
Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.</li><li>
Travel may involve transportation by car or plane depending on business needs.</li><li>
Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.</li></ul> 
CERTIFICATIONS &amp; SAFETY<ul><li>
Ability to achieve OSHA and/or other safety training as required</li><li>
Adherence to DLB and client health, safety, and environmental (HSE) policies.</li></ul> 
EDUCATION / EXPERIENCE<ul><li>
Bachelor&rsquo;s degree in construction management, engineering, or a related discipline.</li></ul>
OR<ul><li>
Equivalent combination of education and experience.</li></ul>
PLUS<ul><li>
Minimum of eight years of related experience, including progressive responsibility in construction scheduling for large-scale commercial, mission-critical, or data center projects.</li></ul> 
Benefits
DLB Associates offers a very competitive benefits package; highlights include<ul><li>
Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)</li><li>
Flex spending accounts (FSA)</li><li>
Dental and vision plans</li><li>
Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26</li><li>
401k with company match and self-directed brokerage account option</li><li>
PTO including additional paid time off during the last week of the year</li><li>
Company paid life insurance coverage for employees and their eligible dependents</li><li>
Short and long-term disability, AD&amp;D coverage</li><li>
Professional development opportunities, tuition reimbursement and professional licensing assistance</li><li>
Paid parental leave after one year of employment</li></ul> 
CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is DLB's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. 
DLB Associates is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce. 
Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team! 
 
NOTICE TO THIRD PARTY AGENCIES:
DLB does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to DLB in the absence of a signed Service Agreement where DLB has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of DLB and DLB will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 
The pay range for this role is: 
120,750 - 144,637.50 USD per year(Buffalo, NY)</div>

Senior Scheduling Construction Manager

Metro One LPSG

<div>Metro One LPSG is the U.S. leader in providing dedicated security and loss prevention services to national clients.

We are a rapidly growing organization transforming the contract security industry and we need talented, committed and determined individuals to help us carry out our mission. Our environment is dynamic, committed to &ldquo;dedicated service delivery&rdquo; to our clients and a &ldquo;best in class&rdquo; employee experience for our thousands of security and LP officers.

Workforce Planner Qualifications:
<ul><li>Bachelor&rsquo;s Degree Preferred</li></ul>
<ul><li>4+ years of relevant experience</li></ul>
<ul><li>Experience with scheduling, forecasting, and workforce management software</li></ul>
<ul><li>Exceptional knowledge of MS Office products and familiarity with database concepts</li></ul>
<ul><li>Demonstrated analytical and problem solving skills</li></ul>
<ul><li>Must be willing to participate in the Company&rsquo;s pre-employment screening process and continuously meet any applicable state, county and municipal requirements</li></ul>

Workforce Planner Responsibilities:
<ul><li>The Workforce Planner is responsible for the daily operational oversight of a workforce management team typically consisting of workforce analysts and workforce administrators. The Workforce Planner is responsible for scheduling of all personnel for designated portfolios of business; forecasting potential scheduling shortfalls, ad hoc personnel requests.</li></ul>
<ul><li>The Workforce Planner directs the work of the workforce management team to meet set service level goals</li></ul>
<ul><li>The workforce management team is primarily responsible for forecasting workloads, forecasting resources required to process workloads, scheduling resources, managing real-time adjustments to resources, and generation of reporting and analysis required to manage these processes efficiently</li></ul>
<ul><li>The Workforce Planner works with business leadership to coordinate processes to meet the operational and strategic needs of the business, to advise on potential opportunities or hazards that affect the business' ability to meet strategic goals, and to solicit feedback that influence the operations of workforce management</li></ul>
<ul><li>The Workforce Planner is responsible for directing the work of secondary responsibilities that are unique to individual business units</li></ul>

Proven communication skills: verbal, written, and interpersonal
<ul><li>Proven leadership skills</li></ul>
<ul><li>Financial analysis skills</li></ul>
<ul><li>Experience with forecasting methods and concepts</li></ul>
<ul><li>Experience with real-time management techniques</li></ul>
<ul><li>Maintain operational oversight and direction of workforce management forecasting, scheduling, schedule management, real-time management, reporting, and analysis to achieve set service level goals such as adherence to schedule, schedule efficiency, utilization, occupancy, and TSF</li></ul>
<ul><li>Maintain operational oversight and direction of the workforce management team's secondary responsibilities</li></ul>
<ul><li>Working with business leadership to provide operational and strategic insight and to receive feedback for workforce management process development and refinement</li></ul>
<ul><li>Development and management of direct reports, including training, performance management, and adherence to company policy</li></ul>
<ul><li>Position reports to the Workforce Controller</li></ul>
<ul><li>Accountable for direct supervision of the work activities of others</li></ul>
<ul><li>In addition to personnel issues - including selection, termination, performance appraisal and professional development of subordinates</li></ul>
<ul><li>Travel based on the needs of the business (10% of the time or greater)</li></ul>

Metro One is an Equal Opportunity Employer committed to embrace diversity.</div>

Workforce Planner (Security Scheduling/Dispatch Manager)

Game Creek Video

POSITION OVERVIEW:The Scheduling Coordinator plays a critical role in supporting the Transportation department by managing driver schedules, coordinating mobile unit maintenance, and delivering accurate, actionable reporting. This position is responsible for the day-to-day accuracy and proactive management of Game Creek Video&rsquo;s scheduling management system, ensuring staffing, maintenance, and compliance needs are met in a fast-paced, deadline-driven environment.TOP FIVE RESULTS THAT DEFINE SUCCESS IN THIS JOB:<ul><li>Driver schedules are maintained with 100% accuracy in the scheduling management system</li><li>Mobile unit maintenance schedules are maintained with 100% accuracy and proactively coordinated</li><li>All schedule changes are communicated clearly and consistently daily to impacted parties</li><li>Informed scheduling decisions are based on timely, accurate reporting</li><li>Scheduling operations remain compliant with DOT regulations and internal policies while minimizing conflicts, delays, and cost overruns</li></ul>JOB RESPONSIBILITIES:<ul><li>Partner with Scheduling Manager to create, update, and manage driver job schedules in Game Creek Video&rsquo;s scheduling management system</li><li>Evaluate schedule changes quickly and assess impacts to ensure staffing needs are met; proactively resolve conflicts in a collaborative and solution-oriented manner</li><li>Communicate daily with drivers regarding assignments, changes, expectations, and timing in a clear, professional, and timely manner</li><li>Ensure scheduling practices align with DOT regulations, hours-of-service requirements, and company policies</li><li>Partner with the Maintenance Manager to proactively schedule maintenance jobs with third party vendors\</li><li>Support Transportation leadership by providing staffing availability, recommendations, and scenario planning for mobile unit scheduling</li><li>Prepare and present reports on staff utilization, workload distribution, and scheduling trends to support equitable staffing and cost management</li><li>Serve as a reliable point of contact for time-sensitive and mission-critical scheduling issues, including off-hours support as needed</li></ul>JOB REQUIREMENTS:<ul><li>Ability to develop and execute staffing plans in a dynamic, fast-paced environment</li><li>Excellent written and verbal communication skills, with the ability to convey complex or sensitive information clearly</li><li>Highly organized, detail-oriented, and self-motivated with strong follow-through</li><li>Strong interpersonal skills and the ability to remain calm, positive, and professional under pressure</li><li>Collaborative mindset with a demonstrated ability to build positive working relationships across teams</li><li>Strong problem-solving skills with the ability to gather accurate information, apply sound judgment, and make timely decisions</li><li>Proven ability to identify creative, practical solutions to complex scheduling challenges</li></ul>MINIMUM QUALIFICATIONS:<ul><li>3+ years of experience in a logistics, dispatching, or scheduling role</li><li>Exceptional multitasking skills and the ability to adapt quickly to changing priorities</li><li>High proficiency with computers and scheduling, reporting, and related software systems</li><li>Bachelor&rsquo;s degree preferred</li><li>Willingness and ability to handle off-hour (nights and weekends) mission-critical scheduling issues</li><li>Ability to travel to site locations a few times per year</li></ul>Game Creek Video is an Equal Employment Opportunity EmployerPay: $55,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Transportation Coordinator

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 We’re looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manager of Resource Planning, this role will also be responsible for ongoing analysis and continuous improvement.
 
As Scheduling Specialist, You Will…
 <ul>
<li>Assist with schedule and tracker management to ensure that all schedules are generated properly</li>
<li>Identify customer contact trends to ensure appropriate resources are utilized</li>
<li>Manage schedule information for new and existing employees in multiple locations using a workforce software program</li>
<li>Ensure employee information is accurately entered and maintained on an ongoing basis</li>
<li>Ensure trackers related to headcount, absenteeism, etc are constantly reviewed and updated</li>
<li>Update parameters within the Workforce Management System to ensure efficient scheduling of resources to meet service level and productivity goals</li>
<li>Work closely with the Operations Team to ensure availabilities are conducive to the business needs</li>
</ul>
As Scheduling Specialist, You Have…
 <ul>
<li>A post-secondary degree or certificate with a focus on Business Administration (a combination of work experience and education will be considered)</li>
<li>Experience with workforce management systems (asset)</li>
<li>Advanced knowledge of Microsoft Excel (asset)</li>
<li>Knowledge of contact center operations, functions and business processes</li>
<li>Strong technical, analytical and problem solving skills</li>
<li>Superior attention to detail with an eye for accuracy</li>
<li>The ability to adapt to change in an innovative and fast paced environment</li>
<li>Strong organizational skills and the ability to follow through on projects</li>
<li>Excellent written and verbal communication skills</li>
<li>The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment</li>
</ul>

Scheduling Specialist

Roseland Management

<div>Roseland Management, a leading, growth-focused healthcare organization specializing in interventional pain management and ambulatory surgical services is seeking an experienced Communications Center Manager. 

Our success is driven by a high-performing patient access model that prioritizes speed, responsiveness, and conversion of patient demand into care. Through a centralized Communication Center, we ensure every patient interaction is handled with urgency, professionalism, and a commitment to timely access. 


The Communication Center Manager is responsible for leading and optimizing the performance of the patient access and scheduling team to drive new patient growth and deliver an exceptional patient experience. This is a hands-on leadership role, where the manager actively participates in daily operations while coaching and developing the team. 


This role is highly metrics-driven, with direct accountability for new patient conversion, speed to schedule, and responsiveness to patient inquiries. The manager is expected to lead by example, enforce performance standards, and ensure the team consistently meets or exceeds key operational and growth targets.

Key Responsibilities: 


Team Leadership &amp; Oversight
<ul><li>
Lead and manage Communication Center Representatives, ensuring accountability to performance expectations and service standards
</li><li>
Provide real-time coaching, feedback, and training to improve call quality and scheduling effectiveness
</li><li>
Monitor daily performance and address gaps in productivity or execution
</li><li>
Foster a culture of urgency, accountability, and patient-centered service
</li></ul>
Hands-On Operations (Core Expectation)
<ul><li>
Serve as a working manager, actively handling inbound and outbound calls
</li><li>
Spend approximately 75% of time on the phones supporting patient access
</li><li>
Lead by example in converting inquiries into scheduled appointments
</li></ul>
New Patient Growth &amp; Scheduling Performance
<ul><li>
Drive new patient scheduling and ensure all referral opportunities are captured
</li><li>
Ensure patients are scheduled within 2 business days when clinically appropriate
</li><li>
Maximize provider schedules and minimize unused capacity
</li></ul>
KPI Management &amp; Accountability
<ul><li>
Own and manage key performance indicators, including:
<ul><li>
New patients scheduled
</li><li>
Call-to-appointment conversion rate
</li><li>
Time to schedule ( 2 days)
</li><li>
Call response time ( 24 hours)
</li><li>
Call volume and productivity per representative
</li></ul>
</li><li>Monitor performance daily and implement corrective actions as needed
</li></ul>
Patient Experience &amp; Call Quality
<ul><li>
Ensure all patient interactions reflect professionalism, empathy, and urgency
</li><li>
Standardize call scripting and workflows for consistency
</li><li>
Monitor calls and provide feedback to improve performance
</li></ul>
Operational Efficiency &amp; Process Improvement
<ul><li>
Identify inefficiencies impacting scheduling and patient access
</li><li>
Implement process improvements for referral intake, call routing, and scheduling
</li><li>
Ensure all patient inquiries are tracked and followed through to completion
</li></ul>
Collaboration &amp; Communication
<ul><li>
Partner with clinical and operational leaders to align scheduling with provider availability
</li><li>
Communicate trends, barriers, and opportunities related to patient access
</li><li>
Provide regular performance updates and insights
</li></ul>
The ideal candidate is:
<ul><li>
Highly accountable and results-driven
</li><li>
Comfortable managing both people and performance metrics
</li><li>
A hands-on leader who leads from the front
</li><li>
Focused on urgency, access, and converting patient demand into scheduled visits</li></ul> 


Qualifications include:
<ul><li>
Experience leading a call center, communication center, or patient access team (healthcare preferred)
</li><li>
Proven track record of driving KPI performance and growth metrics
</li><li>
Strong communication, coaching, and problem-solving skills
</li><li>
Ability to thrive in a fast-paced, high-accountability environment</li></ul> 


Roseland Management is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div>

Communications Center Manager

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