security account manager

Allied Universal

<div>Armed Security Account Manager - Captain<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Salary: $109,000 / year + benefits including medical, dental, vision, 401k, and life insurance. 
As the world's largest private security firm, Allied Universal offers unmatched career growth potential in the security industry! 
Allied Universal&reg; is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. 
Why Join Allied Universal?
<ul><li>Career Growth: Opportunities to advance within a global leader in security services</li>
<li>Impactful Work: Play a vital role in protecting people, property, and businesses</li>
<li>Supportive Team: Work with caring professionals dedicated to safety and excellence</li></ul>
RESPONSIBILITIES:
<ul><li>Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime</li>
<li>Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations</li>
<li>Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property</li>
<li>Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams</li>
<li>Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)</li></ul>
QUALIFICATIONS (MUST HAVE):
<ul><li>High school diploma or equivalent</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment</li>
<li>Valid driver's license if driving a company vehicle, or personal vehicle while conducting business</li>
<li>Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment</li>
<li>Experience in leading, developing, and retaining a dynamic team while building positive client relationships</li>
<li>Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination</li>
<li>Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence</li>
<li>Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>College degree in Business Administration or a law enforcement-related field</li>
<li>Law enforcement, military, and/or contract or proprietary security services, or facility management experience</li>
<li>American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification</li>
<li>Previous payroll, billing, or scheduling experience</li>
<li>Aptitude with security systems: CCTV, access control, and badge administration</li>
<li>Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader">
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1572531</div>

Armed Security Account Manager - Captain

<div>Armed Assistant Security Account Manager - Lieutenant<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Salary: $102,000 / year &amp; benefits including medical, dental, vision, 401k, and life insurance. 
Candidates MUST have 2+ years of armed security experience OR 1+ years as a full munipical police officer OR 2+ years of service in a U.S. armed forces component with an honorable discharge. 
Candidates MUST be willing to undergo a thorough background screening from the federal government including a credit check. 
Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. 
RESPONSIBILITIES:
<ul><li>Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day</li>
<li>This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments</li>
<li>Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized</li>
<li>Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;</li>
<li>Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed</li>
<li>Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests</li>
<li>Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner</li>
<li>Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director</li>
<li>Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management)</li>
<li>Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support</li>
<li>May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek.</li></ul> 

QUALIFICATIONS:<ul><li>
Minimum high school diploma or equivalent</li>
<li>Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required</li>
<li>Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty</li>
<li>Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.</li>
<li>Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required</li>
<li>Professional, articulate and able to use good independent judgment and discretion</li>
<li>Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently</li>
<li>Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required</li>
<li>Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response</li></ul>
PREFERRED QUALIFICATIONS:
<ul><li>College education or business classes</li>
<li>Experience in scheduling, operations or other functions of security industry</li>
<li>Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul> 
<h2 class="jobSectionHeader">Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1572593</div>

Armed Assistant Security Account Manager - Lieutenant

<div>Armed Assistant Account Manager - Lieutenant<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Salary: $102,000 / year &amp; benefits including medical, dental, vision, 401k, and life insurance. 
Candidates MUST have 2+ years of armed security experience OR 1+ years as a full munipical police officer OR 2+ years of service in a U.S. armed forces component with an honorable discharge. 
Candidates MUST be willing to undergo a thorough background screening from the federal government including a credit check. 
Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. 
RESPONSIBILITIES:
<ul><li>Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day</li>
<li>This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments</li>
<li>Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized</li>
<li>Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;</li>
<li>Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed</li>
<li>Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests</li>
<li>Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner</li>
<li>Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director</li>
<li>Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management)</li>
<li>Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support</li>
<li>May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek.</li></ul> 

QUALIFICATIONS:<ul><li>
Minimum high school diploma or equivalent</li>
<li>Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required</li>
<li>Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty</li>
<li>Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.</li>
<li>Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required</li>
<li>Professional, articulate and able to use good independent judgment and discretion</li>
<li>Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently</li>
<li>Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required</li>
<li>Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response</li></ul>
PREFERRED QUALIFICATIONS:
<ul><li>College education or business classes</li>
<li>Experience in scheduling, operations or other functions of security industry</li>
<li>Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul> 
<h2 class="jobSectionHeader">Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1572598</div>

Armed Assistant Account Manager - Lieutenant

PalAmerican Security

<div>PalAmerican Security - Account Manager
Are you a highly skilled and motivated individual looking to oversee daily operations? Do you thrive in building strong relationships with clients and employees while ensuring top-notch security services? If yes, then this role is perfect for you!
Join PalAmerican Security as an Account Manager. In this role, you will lead a team of security officers and supervisors, ensuring high-quality security services are provided to safeguard people and property. You will coordinate essential support services, maintain positive client relationships, and meet financial and operational objectives while delivering exceptional customer service.
Essential Functions:<ul><li>
Oversee daily security operations at the assigned client site.</li><li>
Lead and support a team of security officers and supervisors.</li><li>
Establish and maintain positive relationships with clients and team members.</li><li>
Coordinate support services to manage the client site efficiently.</li></ul>
Additional Responsibilities:<ul><li>
Ensure contract compliance and required reporting.</li><li>
Handle escalated security issues and emergency situations.</li><li>
Communicate staffing needs and develop staff through coaching and training.</li><li>
Manage equipment, supplies, and vehicles at the account(s).</li></ul>
Qualifications:<ul><li>
Associate&rsquo;s or Four-year degree in Criminal Justice, Business Administration, or related field.</li><li>
At least 8 years of business management/supervisory experience.</li><li>
Ability to develop customer relationships and manage multiple priorities.</li><li>
Outstanding interpersonal and communication skills.</li></ul>
Benefits:<ul><li>
Paid Time Off</li><li>
Health, Dental, Vision, and Life Insurance</li><li>
Mileage Reimbursement</li></ul>
If you are a dynamic individual with a passion for security management, apply now to be a part of our innovative team at PalAmerican Security Security!
Location: PA - West Mifflin
THE PALAMERICAN DIFFERENCE 
With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations. 
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS 
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.
Pay: $22.00 / hour
Benefits:<ul><li>
Paid time off</li><li>
Health insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Life insurance</li><li>
Disability insurance</li></ul>
Job Type: fulltime
Schedule:<ul><li>
Monday to Friday</li><li>
On call</li></ul>
Education: Associate's degree
Work location: On-site</div>

Account Manager

Optiv

<div>This position is field-based and will be hired in the N. Texas Area
As an Account Manager or Client Manager (CM) as we call it, you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within a geographic territory. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist and services practices personnel as appropriate for your accounts.
Development of a multi-year strategic account management plan for your top accounts is a core responsibility for the CM. You'll identify and understand your client's core security concerns and how they correlate to Optiv solutions that mitigate these cybersecurity risks. Based upon this understanding of the client, you'll bring together appropriate Optiv technical, services and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy, and subsequently develop and propose solutions to address client security needs. In many cases this will take the form of security technology and services solutions, and as appropriate for the client, large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.
You'll also engage clients with a heightened focus on ever-enhancing client satisfaction. This will include meeting with your top clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You'll review these goals, expectations and progress with your top clients quarterly, engaging Optiv leadership and resources as necessary to ensure you and Optiv are on track to achieve or exceed these client-defined goals.
How you&rsquo;ll make an impact:<div><ul><li> 
Build trusted, effective and productive relationships with client executives within assigned accounts.</li><li>Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.</li><li>Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed assigned gross margin target.</li><li>Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.</li><li>Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.</li><li>Effectively communicate Optiv&rsquo;s value proposition as it relates to security services and technologies expertise and capabilities.</li><li>Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.</li><li>Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical, sales, client operations, etc.) within each assigned account.</li><li>Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.</li></ul></div> 
What we&rsquo;re hiring for:<div><ul><li> 
Experience in product or services based sales typically gained over 2-3 years, ideally in a technology company.</li><li>Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.</li><li>Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.</li><li>Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.</li><li>Effective presentation, verbal and written communication skills.</li><li>Negotiation experience</li><li>History of demonstrated achievement exceeding plan and expectations.</li><li>Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.</li><li>Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.</li><li>Experience in and knowledge of the IT Infrastructure market and competitors.</li><li>Experience in and knowledge of the IT security market and competitors.</li><li>Experience in and knowledge of the Risk &amp; Compliance market and competitors.</li><li>Experience selling management consulting services.</li></ul></div> 
What you can expect from Optiv<ul><li>
A company committed to our inclusive value through our Employee Resource Groups</li><li>
Work/life balance</li><li>
Professional training resources</li><li>
Creative problem-solving and the ability to tackle unique, complex projects</li><li>
Volunteer Opportunities. &ldquo;Optiv Chips In&rdquo; encourages employees to volunteer and engage with their teams and communities.</li><li>
The ability and technology necessary to productively work remotely/from home (where applicable)</li></ul>
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv&rsquo;s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.</div>

Account Manager - Cyber Security - N. Texas

IT Vikings

<div><div><div>ITVikings</div><div>
Careers</div><div>
Account Manager, Cyber Security</div><div> 
</div></div><div><div><div><div><div><div><div><div><div>What You Will Be Doing 
Act as sales engineer for selling following security solution for multiple vendors : 
<ul><li>Authentications solutions</li><li>Forensics Software</li><li>Data Security Solutions</li><li>Compliance and Audit Solutions</li><li>Endpoint and Mobile Security</li><li>Email Security</li><li>Network Security</li><li>Malware analysis solutions</li><li>Establish and maintain executive level relationships to create a qualified pipeline and drive revenue</li><li>Develop contacts into leads and work through the entire sales cycle</li><li>Identify, develop and articulate a compelling value proposition to prospective customers and end users</li><li>Supply quotations and product information to end users and supply CRM updates</li></ul>
What You Need for this Position 
<ul><li>Fluent English in spoken and written</li><li>3+ years of successful direct enterprise sales experience, preferably with a security vendor</li><li>Self-starter with the ability to generate own opportunities</li><li>Strong desire for success and customer satisfaction</li><li>Ability to work under pressure and tight deadlines</li><li>Excellent communication, negotiation and presentation skills</li><li>Previous use of a CRM database</li><li>Good working knowledge of the sales process</li><li>Friendly, self-confident and cooperative personality</li><li>Demonstrate knowledge in Information Security Field</li></ul>
What&rsquo;s In It for You? 
<ul><li>Base salary and billable bonus</li><li>Full Benefits, package offered</li></ul>
So, if you are a Security Sales Engineer with experience, please apply now for a very competitive salary .
 
Please, send your CV at jobs@itvikings.com</div></div></div></div></div></div></div></div></div></div><div></div>

Senior Account Manager

Walden Security

<div>SUMMARY 
Account Managers manage, supervise, and coordinate the activities of all assigned Security Officers at the field level, and execute all tasks related to maintaining prescribed standards in compliance with Standard Operating Procedures. Our clients range from Class-A Office Buildings, Luxury Residential Properties, Distilleries, Fortune 500 Companies, Financial Institutions, Telecommunications Companies, manufacturing and industrial factories, Hospitals, and many others.

ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Other duties may be assigned by the Branch General Manager / Senior Operations Manager.</li>
<li>Maintains security operations business plans to include all program requirements, labor hours, cycle, production costs, and image.</li>
<li>Provides input to the development of service strategy and research and development of new and emerging services</li>
<li>Maintains accountability for ensuring the successful implementation of new contract start-up, including personnel requirements, materials, training, subcontract, facility, tooling, and equipment needs.</li>
<li>Takes a proactive approach in meeting client needs; meets with clients regularly, listens to issues, provides security and technical expertise, and offers solutions. Ensure complete customer satisfaction</li>
<li>Ensures all established costs, quality, and delivery commitments are met</li>
<li>Organizes operating activities with all other functions of the organization and suppliers to obtain optimum service and utilization of human resources and equipment; creates action plans around key problem areas and constraints</li>
<li>Reviews service and operating reports and directs the resolution of operational, service, and maintenance problems to ensure minimum costs and prevent lost coverage</li>
<li>Performs administrative activities associated with the effective management of assigned account operations, including compiling, storing, and retrieving data for reports</li>
<li>Partners with Human Resources to ensure thorough training of all assigned employees in client, company, government, and customer policies, procedures, and regulations. Coordinates and/or conducts site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meets corporate training standards</li>
<li>Meets all contractual scheduled hours with a minimum of unbilled overtime. Ensures that overtime costs are managed effectively within the company's targets</li>
<li>Reconciles security logs against shift responsibilities and patrols; reviews incident reports before submitting to the client, and coordinates preliminary investigations\</li>
<li>Performs account audits and off-hour visits, completing required documentation</li>
<li>Develops/maintains operational procedures so that valid, site-specific post orders are always available for reference by the security staff</li>
<li>Manages uniforms, equipment, supplies &amp; vehicle needs at each client site; maintains inventory of equipment</li>
<li>Maintains responsibility for assigned account(s) and security personnel seven days a week. Although supervision is in place, the Account Manager must be available via cell phone for emergency or placement purposes. All contacts/calls must be responded to promptly.</li>
</ul>
SUPERVISORY RESPONSIBILITIES

Manages 1-5 subordinates who supervise up to 100 employees of said account/posts. Responsible for the overall direction, coordination, and evaluation of the sites. Also, directly supervises approximately 100 hourly employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

COMPETENCY 
To perform the job successfully, an individual should demonstrate the following competencies (minimum of 5):
<ul>
<li>Analytical &ndash; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures; Synthesizes complex or diverse information; Uses intuition and experience to complement data.</li>
<li>Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.</li>
<li>Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.</li>
<li>Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.</li>
<li>Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li>
<li>Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.</li>
<li>Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.</li>
<li>Professionalism &ndash; Tactfully approaches others; Reacts well under pressure. Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; Follows through on commitments.</li>
<li>Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; is fully committed to the Quality Management System (QMS).</li>
<li>Quantity - Meets productivity standards; Completes work promptly; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.</li>
<li>Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; adapts to new product introduction, emergent business needs, and business evolution.</li>
<li>Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.</li>
<li>Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Goal and detail-oriented.</li>
<li>Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.</li>
<li>Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.</li>
</ul>
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Associate's degree and a minimum of two years of management experience in security or a related field; or equivalent combination of education and experience.</li>
<li>Microsoft Office software, eHub (preferred), and working knowledge of Internet programs.</li>
<li>Valid State Driver's License, CPR/AED/First Aid Certification (if applicable).</li>
<li>Valid Security Officer License if required by the state.</li>
<li>State Armed License, Certification in the use of weapons if required.</li>
<li>Ability to pass a criminal background check and drug test.</li>
<li>Available as needed to meet business needs.</li>
</ul>
LANGUAGE SKILLS
<ul>
<li>Ability to write reports, business correspondence, and procedure manuals.</li>
<li>Ability to read and comprehend simple instructions, short correspondence, and memos using the English language.</li>
<li>Ability to write simple correspondence.</li>
<li>Ability to speak effectively before groups of customers or employees or organizations.</li>
<li>Ability to read and comprehend simple instructions, short correspondence, and memos using the English language.</li>
</ul>
MATHEMATICAL SKILLS
<ul>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li>
<li>Ability to calculate figures and amounts with basic addition, subtraction, multiplication, and division with accuracy.</li>
</ul>
REASONING ABILITY
<ul>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li>
<li>Ability to apply common sense understanding to carry out simple one- or two-step instructions.</li>
</ul>
COMPUTER SKILLS

To perform this job successfully, an individual should know about Contact Management systems, Internet software, Inventory software, Payroll systems, MS Office Project Management software, and intermediate to advanced MS Office (Word, Excel, Outlook) software skills.

CERTIFICATES, LICENSES, REGISTRATIONS
<ul>
<li>Current/valid state driver's license.</li>
<li>CPR/AED/First Aid Certification</li>
</ul>
OTHER QUALIFICATIONS
<ul>
<li>Available 24 hours per day, seven days per week. Travel up to 50% to inspect assigned accounts/posts or corporate travel as needed.</li>
<li>Ability to pass a drug screen and criminal background check.</li>
</ul>
PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, the ability to adjust focus, and the ability to see and distinguish basic colors.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

OTHER TASKS

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
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Account Manager - Lake Wales, FL

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