security dispatcher

Allstate Security Services

<div>Headquarters - Security Dispatcher<p><br>
As a dispatcher, you will be entrusted with maintaining open lines of communication in high call volume environment. Your daily tasks will include but not limited to data entry, scheduling and providing customer service to employees and contractors. Your core skills and prior experience in a high call volume environment will contribute to your daily tasks.</p><p><b>
Responsibilities</b></p><ul><li>
Answering incoming calls at high volumes</li><li>
Providing customer service to the business unit</li><li>
Provide adequate feedback to all callers.</li><li>
Collaborate with team to ensure communication compliance</li><li>
Maintain organization in your work area</li><li>
Input data and document calls.</li><li>
Display exceptional customer service and communication skills</li><li>
Must have exceptional experience with writing and reading daily activity reports</li><li>
Communicate employment guidelines</li><li>
Processing calling-outs</li><li>
Assigning staff coverage &quot;Scheduling&quot;</li><li>
Data entry- creating and submitting documents, reports, and other data requested</li><li>
Responding and sending emails, answering Text messages, checking voicemails, and scanning Documents</li><li>
Keeping accurate call record including notes.</li></ul><p><b>
Qualifications</b></p><ul><li>
Multi-tasking</li><li>
Efficiency with Microsoft office</li><li>
Scheduling</li><li>
Security experience is a plus</li><li>
Data entry</li><li>
High call volume experience</li><li>
Detail oriented</li><li>
Ability to problem solve</li><li>
Previous call center/dispatch experience</li></ul></div>

Headquarters - Security Dispatcher

Allied Universal

<div><p>Security Dispatcher - Public Safety Telecommunicator</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Company Overview:
</p><p>Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p>
Allied Universal&reg; is hiring a <b>Security Dispatcher - Public Safety Telecommunicator</b> in <b>Marietta, Georgia. </b>The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team. The Dispatcher/Communications Officer is responsible for all tasks associated with initiating emergency response. Duties include answering emergency and non-emergency calls, providing life-saving instructions, dispatching public safety personnel, responding to general requests for assistance and information, and maintaining essential public safety records.</p><p><br>
</p><p><b>Security Dispatcher - Public Safety Telecommunicator</b></p><br>
<p></p><p>Starting Base Pay: $29.79 per hour.</p><p><br>
</p><p><b>RESPONSIBILITIES:
</b></p><ul><li>Alarm monitoring</li>
<li>CCTV monitoring
</li><li>Camera Survey</li>
<li>Answering phones; operate IP based telephone system</li>
<li>Radio Dispatch; use multi-channel communications</li>
<li>Radio and call logging
</li><li>Incident Report issuance and collection
</li><li>Operations support; routing of call information to the appropriate units for handling
</li><li>Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station</li>
<li>Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
</li><li>Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
</li><li>Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)</li></ul><p><b>
QUALIFICATIONS:</b>
</p><ul><li>Must possess a high school diploma or equivalent</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment</li>
<li>Work experience must include of the following:<ul><li>
Demonstrated analytic and critical thinking skills and ability to prepare reports</li>
<li>Ability to prioritize workload based on urgency</li>
<li>Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)</li>
<li>Ability to communicate effectively with IT and Security Systems professionals</li>
<li>Demonstrated ability to operate radio, telephone equipment and/or console monitors</li>
<li>Ability to adapt in a dynamic work environment while possibly working under pressure</li></ul></li></ul><p><b>
Desired Skills:</b></p><br>
<p></p><ul><li>Ability to work a rotating shift schedule, including nights, weekends, holidays, and overtime as required.</li>
<li>Proficiency with computers and job-related software programs.</li>
<li>Strong prioritization and decision-making skills.</li></ul><p><b>
Required Certifications:</b></p><br>
<p></p><ul><li><b>Public Safety Telecommunicator I and II.</b> IFSAC (International Fire Service Accreditation Congress) and Pro Board (National Board on Fire Service Professional Qualifications</li>
<li><b>Cardiopulmonary Resuscitation (CPR)</b></li>
<li><b>National Incident Management System (NIMS)</b>: IS-100, IS-200, IS-700, IS-800</li>
<li><b>Hazardous Materials (HazMat) Awareness</b></li></ul><h2 class="jobSectionHeader"><b>
Closing</b></h2><p>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</p><h2 class="jobSectionHeader"><b>
Requisition ID</b></h2><br>
2026-1570090</div>

Security Dispatcher - Public Safety Telecommunicator

Tenet Healthcare

<div><p><b>DMC Harper University Hospital</b><b> </b>has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.</p>
<p><b>
Summary Description</b></p>
<p>
Security Dispatcher is responsible for maintaining operational control of communications for DMC Police Authority. Responsible for operating various sophisticated technology equipment, monitoring life safety systems, processing and dispatching emergency &amp; non-emergency calls, The Dispatcher is required to perform while demonstrating optimal customer service skills.</p>
<div>
Key Responsibilities Include, but are not limited to:<br>
<ul><li>Monitoring and respond to life safety system - fire panel alarms, CCTV systems, infant abduction systems, access control, etc.</li><li>Knowledge of individual hospital and exterior campus.</li><li>Receive emergency and non-emergency calls and record significant information.</li><li>Prioritize calls according to urgency and importance.</li><li>Use radio, phone or computer to send Police Authority Officers to respond to situations.</li><li>Coordinate with police, fire department and other emergency response teams to ensure appropriate response is made to emergency situations.</li><li>Understanding of police and fire response 911 notifications</li><li>Reporting unusual active to security staff who may investigate further or take action themselves.</li><li>Track inquiries, reports and request via manual or electronic logs.</li><li>Provides exceptional customer service to staff, patients, visitors and physicians.</li><li>Maintains an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements needed for position.</li><li>Emergency Management credentials FEMA 300, 400, 700.</li><li>Other duties as assigned.</li></ul></div><br>
<p></p>
<b>
Qualifications:</b><p><b><br>
Minimum Qualifications</b></p>
<p>
1. High school graduate or GED required or equivalent combination of education and experience.</p>
<p><b>
Skills Required</b></p>
<p>
1. Effective written and oral communication skills a must (includes using proper grammar and spelling or report writing responsibilities)<br>
2. Effective interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner.<br>
3. Ability to handle both common and crisis situations, calmly and efficiently.<br>
4. Ability to use sound and independent judgement and critical thinking skills.<br>
5. Strong active listening skills<br>
6. Ability to frequently prepare written reports and provide quality customer service.<br>
7. Must meet all physical requirements of the job. This could require an annual physical.<br>
8. Must be able to perform duties wearing personal protective equipment (Masks, gowns, security-related equipment, etc.), as required.</p><div>
<div><b>
JOB: </b></div>Transport
</div><div><div><b>PRIMARY LOCATION: </b></div>Detroit, Michigan
</div><div><div><b>FACILITY: </b></div>DMC Harper University/Hutzel Women's Hospital
</div><div><div><b>JOB TYPE: </b></div>Part Time
</div><div><div><b>SHIFT TYPE: </b></div>Night
</div><div><div><b>SHIFT BEGIN: </b></div>10:15 PM <div><b>SHIFT END: </b></div>6:45 AM
</div>
<p>Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.<br>
Tenet participates in the E-Verify program. Follow the link below for additional information.<br>
E-Verify: http://www.uscis.gov/e-verify<br>
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
</p>
2506000727</div>

Security Dispatcher Part Time Nights

<div><p><b>DMC Harper University Hospital</b> has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.</p>
<p><b>
Summary Description</b></p>
<p>
Security Dispatcher is responsible for maintaining operational control of communications for DMC Police Authority. Responsible for operating various sophisticated technology equipment, monitoring life safety systems, processing and dispatching emergency &amp; non-emergency calls, The Dispatcher is required to perform while demonstrating optimal customer service skills.</p>
<div>
Key Responsibilities Include, but are not limited to:<br>
<ul><li>Monitoring and respond to life safety system - fire panel alarms, CCTV systems, infant abduction systems, access control, etc.</li><li>Knowledge of individual hospital and exterior campus.</li><li>Receive emergency and non-emergency calls and record significant information.</li><li>Prioritize calls according to urgency and importance.</li><li>Use radio, phone or computer to send Police Authority Officers to respond to situations.</li><li>Coordinate with police, fire department and other emergency response teams to ensure appropriate response is made to emergency situations.</li><li>Understanding of police and fire response 911 notifications</li><li>Reporting unusual active to security staff who may investigate further or take action themselves.</li><li>Track inquiries, reports and request via manual or electronic logs.</li><li>Provides exceptional customer service to staff, patients, visitors and physicians.</li><li>Maintains an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements needed for position.</li><li>Emergency Management credentials FEMA 300, 400, 700.</li><li>Other duties as assigned.</li></ul></div><b><br>
Qualifications:</b><p><b><br>
Minimum Qualifications</b></p>
<p>
1. High school graduate or GED required or equivalent combination of education and experience.</p>
<p><b>
Skills Required</b></p>
<p>
1. Effective written and oral communication skills a must (includes using proper grammar and spelling or report writing responsibilities)<br>
2. Effective interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner.<br>
3. Ability to handle both common and crisis situations, calmly and efficiently.<br>
4. Ability to use sound and independent judgement and critical thinking skills.<br>
5. Strong active listening skills<br>
6. Ability to frequently prepare written reports and provide quality customer service.<br>
7. Must meet all physical requirements of the job. This could require an annual physical.<br>
8. Must be able to perform duties wearing personal protective equipment (Masks, gowns, security-related equipment, etc.), as required.</p>
<p>
</p><div><div><b>JOB: </b></div>Transport
</div><div><div><b>PRIMARY LOCATION: </b></div>Detroit, Michigan
</div><div><div><b>FACILITY: </b></div>DMC Harper University/Hutzel Women's Hospital
</div><div><div><b>JOB TYPE: </b></div>Part Time
</div><div><div><b>SHIFT TYPE: </b></div>Evening
</div><div><div><b>SHIFT BEGIN: </b></div>2:15 PM <div><b>SHIFT END: </b></div>10:45 PM
</div>
<p>Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.<br>
Tenet participates in the E-Verify program. Follow the link below for additional information.<br>
E-Verify: http://www.uscis.gov/e-verify<br>
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
</p>
2406001371</div>

Security Dispatcher Part Time Evenings

UCLA Health

<div><div><b>Description</b><p></p><p>
Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You&rsquo;ll provide critical support that makes healing happen. We&rsquo;d love to have you join us.</p><p>
Under the supervision of the Security Manager/Supervisor, dispatches Security Personnel to emergency and non-emergency calls for service. Process and record emergency and routine call and complaints. Answers incoming phone calls, operates a computer aided dispatch system, and monitors system alarms. Monitor and direct appropriate response to all calls for service, visually monitor extensive CCTV system, and other duties assigned. Incumbent must possess and maintain a valid California driver&rsquo;s license. Incumbent must possess P.O.S.T Certification as a Dispatcher or obtain certification within 6 months of hire.</p><p></p><p>
Salary Range: $30.36-$43.49 Hourly</p></div><div><b>
Qualifications</b><p></p><div>
Required:
<br>
<ul><li>Valid California Driver's License</li><li>
Dispatch Post Certification, required (if you do not possess Post Certification, it must be attained within 6 months of employment)</li><li>
Ability to communicate with supervisors, staff, patients, and visitors accurately, timely, and using appropriate methods e.g. phone, letters, memos, email, type 30 WPM etc.
</li><li>Ability to produce documents and paperwork following established policies and guidelines.
</li><li>Ability to work assigned shifts according to schedule, or other assigned shifts &amp; duties.</li><li>
Coordinate and prioritize multiple requests for service received simultaneously ensuring all calls are properly dispatched and documented. Skill in interacting diplomatically with the public in a high volume, continuous public contact setting.
</li><li>Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization.</li><li>
Skill in speaking clearly and distinctly, using correct English to communicate with public and department personnel in a concise and informative manner.</li><li>
Ability to prioritize and disseminate information quickly and accurately, and to act on such information.</li><li>
Skill in word processing using Windows based software including Excel spreadsheets/graphs required. Additionally, the ability to edit and update systems, files, and documents.</li><li>
Ability to identify and use resources to solve problems and provide more efficient service.</li><li>
Skill in operating two way radio equipment, and routine maintenance of same.
</li><li>Ability to effectively operate various forms of alarm, access control systems, and handle routine maintenance of same.</li><li>
General knowledge of basic medial and law enforcement terminology.
</li><li>Ability to establish and maintain cooperative working relationships with security personnel, police officers, and Medical Center, RNPH, and Medical Plaza employees.</li></ul></div></div></div>

Security Dispatcher - Ronald Reagan UCLA Medical Center

North Oaks Health System

<div><p>Status: PRN - As Needed
</p><p>Shift: Varies.
</p><p>Exempt: No<br>
</p><p></p><p>Other information:<br>
<br>
</p><p></p><p>1. <b>Previous Experience Required:
</b></p><ul><li>High School diploma required, or equivalent
</li></ul><ul><li>Prefer 3-5 years previous supervisory experience in Security field or customer service
</li></ul><p><b>2. Specialized or Technical Education Required:
</b></p><ul><li>Incumbent will be trained as required, attend in-services and meetings as required
</li></ul><ul><li>Must exhibit excellent communication skills (oral and written)
</li></ul><ul><li>Must possess the ability to think on one&rsquo;s feet and make quick decisions
</li></ul><ul><li>Knowledge of restraining, State and Federal criminal codes, universal precautions, PPE, MOAB, etc.
</li></ul><p><b>3. Physical Demands:
</b></p><ul><li>Fitness Level/Strength: Medium
</li></ul><ul><li>Push: Occasionally
</li></ul><ul><li>Pull: Occasionally
</li></ul><ul><li>Carry: Occasionally
</li></ul><ul><li>Lift: Occasionally
</li></ul><ul><li>Sit: Frequently
</li></ul><ul><li>Stand: Occasionally
</li></ul><p><b>4. Examples of specific decision routinely made
</b></p><p>1. The on-coming security dispatcher will report to the Security Dispatch Center and ascertain, from the previous dispatcher, whether there are calls for service being held.
</p><p>a) If there are calls holding, the off-going dispatcher will assign the calls to the appropriate Security personnel.
</p><p>b) If there are no calls holding, the on-coming dispatcher will relieve the off-going dispatcher.
</p><p>2. The off-going dispatcher will review all logs to ensure that all entries are closed properly. When all logs are complete, the off-going dispatcher will be relieved.
</p><p>3. At the beginning of each new shift, the on-coming dispatcher will obtain and log the name, unit number, and key set number for all Security personnel for the new shift. This information will be recorded on the radio log for the shift.
</p><p></p><p>Responsibilities:<br>
<br>
</p><p>1. The security dispatcher will courteously answer all phone calls ON THE FIRST RING (when possible) stating, &ldquo;Security&rdquo;, and the security dispatcher&rsquo;s name.
</p><p>2. When there are multiple calls coming in at once, the security dispatcher should put calls on hold while acknowledging the incoming calls.
</p><p>3. When answering the phone, the dispatcher will:
</p><p>a) Answer and prioritize all phone calls.
</p><p>b) Courteously take messages for all Security personnel that are unavailable.
</p><p>c) Route all calls to the appropriate party.
</p><p>d) Provide information, and direction, for persons needing them.
</p><p>e) Gather and document all reports of incidents telephoned into Security Dispatch that do not require immediate investigation or follow-up.
</p><p>f) Assign all calls for service/assistance to the appropriate Security personnel.
</p><p></p><p>4. The security dispatcher will document all calls for service assistance service/assistance received via telephone, and all transmissions radioed into the Security Dispatch Center into the Security Radio Log. The following will be documented for all calls:
</p><p>a) The time the call was received
</p><p>b) The time that Security personnel arrived at the scene.
</p><p>c) The time the call was completed
</p><p>d) The unit # of the Security officer responding to the call
</p><p>e) The name of the person and unit that called in the request
</p><p>5. The security dispatcher will monitor all closed-circuit television monitors located in the Security Dispatch Center.
</p><p>6. The security dispatcher will answer/silence, document, and dispatch the appropriate Security personnel to alarm locations.
</p><p>7. The security dispatcher will place maintenance requests in the AYS computer system and document the request number in the maintenance log.
</p><p>8. The security dispatcher will monitor all traffic in and out of the Security Administration Office.
</p><p>9. The security dispatcher will maintain the courier log, noting all requests when called.
</p><p>10. The security dispatcher will maintain the call out log, noting any absences, or notices that an employee will be late. He or she will advise the caller to call the security supervisor or security manager in that order.
</p><p>11. Fire Alarm System: (will be displayed in red)
</p><p>a) When alarm sounds touch ACK
</p><p>b) Silence alarm by touching SILENCE on the touch screen
</p><p>c) Read display indicating the location of the alarm from left to right (ie. Signature Building smoke detector, Basement outside laundry, MOB room 347, Parking Garage heat detector elevator, etc.)
</p><p>d) Switch to &ldquo;All Call&rdquo; on base radio and give location
</p><p>e) Call 6911 and give the operator the location of the alarm to page overhead
</p><p>f) Reset alarm when Maintenance/Plant Operations gives the OK by touching Reset on the touch screen
</p><p>12. Trouble: (will be displayed in yellow)
</p><p>a) When a trouble alarm goes off touch ACK on the touch screen and all beeping will stop
</p><p>Switch to Maintenance on base radio and give location</p></div><p></p>

SECURITY DISPATCH OFFICER - HOSPITAL SECURITY

KATES DETECTIVE & SECURITY AGENCY INC

<div>
 <strong>
  Job Title:
 </strong>
 Dispatcher / Customer Service Representative
 <br/>
 <br/>
 <strong>
  Company:
 </strong>
 Kates Detective Agency
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Chicago, IL
 <br/>
 <br/>
 <strong>
  Position Type:
 </strong>
 Full-Time
 <br/>
 <br/>
 <strong>
  Level:
 </strong>
 Experienced
 <br/>
 <br/>
 <strong>
  Pay Rate:
 </strong>
 $20.00/hour
 <br/>
 <br/>
 <strong>
  Travel:
 </strong>
 None
 <br/>
 <br/>
 <strong>
  Shift:
 </strong>
 <strong>
  EVENING
 </strong>
 and
 <strong>
  OVERNIGHT
 </strong>
 3PM&ndash;11PM, 10PM&ndash;6AM, 11PM-7AM
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 Kates Detective Agency, a licensed and highly respected security firm in Chicago, is seeking an experienced and professional Dispatcher/Customer Service Representative. This role is critical in coordinating communication between security personnel, clients, and management to ensure timely and effective responses to security-related matters. The ideal candidate is highly organized, customer-focused, and capable of multitasking in a fast-paced environment.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage front desk operations with professionalism and strong customer service skills
  </li>
  <li>
   Answer and route incoming calls using proper business etiquette
  </li>
  <li>
   Dispatch and coordinate communication between security officers and clients
  </li>
  <li>
   Monitor officer shift activity, including clock-ins and clock-outs
  </li>
  <li>
   Respond promptly to requests from staff and upper management
  </li>
  <li>
   Document, evaluate, and report security and law enforcement-related incidents
  </li>
  <li>
   Maintain accurate logs, reports, and communication records
  </li>
  <li>
   Support field personnel with real-time updates and issue resolution
  </li>
  <li>
   Communicate job details, updates, and changes to field staff
  </li>
  <li>
   Provide customers with service updates, estimated arrival times, and follow-ups
  </li>
  <li>
   Resolve customer complaints or escalate issues when necessary
  </li>
  <li>
   Ensure high levels of customer satisfaction and professionalism at all times
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be 21 years of age or older
  </li>
  <li>
   High School Diploma or GED (transcripts required)
  </li>
  <li>
   Minimum 2 years of dispatch experience (security or law enforcement preferred)
  </li>
  <li>
   Minimum 2 years of customer service experience
  </li>
  <li>
   Active PERC Card (Illinois)
  </li>
  <li>
   20-Hour Unarmed Security Training Certificate
  </li>
  <li>
   Strong computer proficiency (Microsoft Outlook, Word, and Office Suite)
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Ability to multitask and work in a fast-paced environment
  </li>
  <li>
   Professional demeanor with strong interpersonal skills
  </li>
  <li>
   Ability to work independently with minimal supervision
  </li>
  <li>
   Flexible schedule; must be able to work all shifts, including overtime if needed
  </li>
  <li>
   Stable work history
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in logistics, transportation, HVAC, plumbing, or similar service industries
  </li>
  <li>
   Basic knowledge of scheduling or dispatch systems
  </li>
  <li>
   Ability to handle multiple calls and stay calm under pressure
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Office or call center setting
  </li>
  <li>
   May require evening, weekend, or on-call shifts based on business needs
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong customer service
  </li>
  <li>
   Good time management
  </li>
  <li>
   Clear communication and coordination
  </li>
  <li>
   Problem-solving ability
  </li>
  <li>
   Ability to work well with a team
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must pass a background check
  </li>
  <li>
   Must pass a drug screening
  </li>
  <li>
   Must provide valid identification and work eligibility documents
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Documents (When Applying)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Active PERC Card (Expires 05/31/2027) (Printed from the IDFPR Website)
  </li>
  <li>
   20-Hour Unarmed Certificate (Original or Full-page pdf.)
  </li>
  <li>
   Valid Photo ID (No digital copies)
  </li>
  <li>
   Social Security Card or Birth Certificate (No digital copies)
  </li>
  <li>
   High School Diploma, GED, or transcripts showing graduation date
  </li>
 </ul>
</div>


Dispatch/Customer Service

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