security guards dispatcher

North Oaks Health System

<div><p>Status: PRN - As Needed
</p><p>Shift: Varies.
</p><p>Exempt: No<br>
</p><p></p><p>Other information:<br>
<br>
</p><p></p><p>1. <b>Previous Experience Required:
</b></p><ul><li>High School diploma required, or equivalent
</li></ul><ul><li>Prefer 3-5 years previous supervisory experience in Security field or customer service
</li></ul><p><b>2. Specialized or Technical Education Required:
</b></p><ul><li>Incumbent will be trained as required, attend in-services and meetings as required
</li></ul><ul><li>Must exhibit excellent communication skills (oral and written)
</li></ul><ul><li>Must possess the ability to think on one&rsquo;s feet and make quick decisions
</li></ul><ul><li>Knowledge of restraining, State and Federal criminal codes, universal precautions, PPE, MOAB, etc.
</li></ul><p><b>3. Physical Demands:
</b></p><ul><li>Fitness Level/Strength: Medium
</li></ul><ul><li>Push: Occasionally
</li></ul><ul><li>Pull: Occasionally
</li></ul><ul><li>Carry: Occasionally
</li></ul><ul><li>Lift: Occasionally
</li></ul><ul><li>Sit: Frequently
</li></ul><ul><li>Stand: Occasionally
</li></ul><p><b>4. Examples of specific decision routinely made
</b></p><p>1. The on-coming security dispatcher will report to the Security Dispatch Center and ascertain, from the previous dispatcher, whether there are calls for service being held.
</p><p>a) If there are calls holding, the off-going dispatcher will assign the calls to the appropriate Security personnel.
</p><p>b) If there are no calls holding, the on-coming dispatcher will relieve the off-going dispatcher.
</p><p>2. The off-going dispatcher will review all logs to ensure that all entries are closed properly. When all logs are complete, the off-going dispatcher will be relieved.
</p><p>3. At the beginning of each new shift, the on-coming dispatcher will obtain and log the name, unit number, and key set number for all Security personnel for the new shift. This information will be recorded on the radio log for the shift.
</p><p></p><p>Responsibilities:<br>
<br>
</p><p>1. The security dispatcher will courteously answer all phone calls ON THE FIRST RING (when possible) stating, &ldquo;Security&rdquo;, and the security dispatcher&rsquo;s name.
</p><p>2. When there are multiple calls coming in at once, the security dispatcher should put calls on hold while acknowledging the incoming calls.
</p><p>3. When answering the phone, the dispatcher will:
</p><p>a) Answer and prioritize all phone calls.
</p><p>b) Courteously take messages for all Security personnel that are unavailable.
</p><p>c) Route all calls to the appropriate party.
</p><p>d) Provide information, and direction, for persons needing them.
</p><p>e) Gather and document all reports of incidents telephoned into Security Dispatch that do not require immediate investigation or follow-up.
</p><p>f) Assign all calls for service/assistance to the appropriate Security personnel.
</p><p></p><p>4. The security dispatcher will document all calls for service assistance service/assistance received via telephone, and all transmissions radioed into the Security Dispatch Center into the Security Radio Log. The following will be documented for all calls:
</p><p>a) The time the call was received
</p><p>b) The time that Security personnel arrived at the scene.
</p><p>c) The time the call was completed
</p><p>d) The unit # of the Security officer responding to the call
</p><p>e) The name of the person and unit that called in the request
</p><p>5. The security dispatcher will monitor all closed-circuit television monitors located in the Security Dispatch Center.
</p><p>6. The security dispatcher will answer/silence, document, and dispatch the appropriate Security personnel to alarm locations.
</p><p>7. The security dispatcher will place maintenance requests in the AYS computer system and document the request number in the maintenance log.
</p><p>8. The security dispatcher will monitor all traffic in and out of the Security Administration Office.
</p><p>9. The security dispatcher will maintain the courier log, noting all requests when called.
</p><p>10. The security dispatcher will maintain the call out log, noting any absences, or notices that an employee will be late. He or she will advise the caller to call the security supervisor or security manager in that order.
</p><p>11. Fire Alarm System: (will be displayed in red)
</p><p>a) When alarm sounds touch ACK
</p><p>b) Silence alarm by touching SILENCE on the touch screen
</p><p>c) Read display indicating the location of the alarm from left to right (ie. Signature Building smoke detector, Basement outside laundry, MOB room 347, Parking Garage heat detector elevator, etc.)
</p><p>d) Switch to &ldquo;All Call&rdquo; on base radio and give location
</p><p>e) Call 6911 and give the operator the location of the alarm to page overhead
</p><p>f) Reset alarm when Maintenance/Plant Operations gives the OK by touching Reset on the touch screen
</p><p>12. Trouble: (will be displayed in yellow)
</p><p>a) When a trouble alarm goes off touch ACK on the touch screen and all beeping will stop
</p><p>Switch to Maintenance on base radio and give location</p></div><p></p>

SECURITY DISPATCH OFFICER - HOSPITAL SECURITY

Tenet Healthcare

<div><p><b>DMC Harper University Hospital</b><b> </b>has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.</p>
<p><b>
Summary Description</b></p>
<p>
Security Dispatcher is responsible for maintaining operational control of communications for DMC Police Authority. Responsible for operating various sophisticated technology equipment, monitoring life safety systems, processing and dispatching emergency &amp; non-emergency calls, The Dispatcher is required to perform while demonstrating optimal customer service skills.</p>
<div>
Key Responsibilities Include, but are not limited to:<br>
<ul><li>Monitoring and respond to life safety system - fire panel alarms, CCTV systems, infant abduction systems, access control, etc.</li><li>Knowledge of individual hospital and exterior campus.</li><li>Receive emergency and non-emergency calls and record significant information.</li><li>Prioritize calls according to urgency and importance.</li><li>Use radio, phone or computer to send Police Authority Officers to respond to situations.</li><li>Coordinate with police, fire department and other emergency response teams to ensure appropriate response is made to emergency situations.</li><li>Understanding of police and fire response 911 notifications</li><li>Reporting unusual active to security staff who may investigate further or take action themselves.</li><li>Track inquiries, reports and request via manual or electronic logs.</li><li>Provides exceptional customer service to staff, patients, visitors and physicians.</li><li>Maintains an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements needed for position.</li><li>Emergency Management credentials FEMA 300, 400, 700.</li><li>Other duties as assigned.</li></ul></div><br>
<p></p>
<b>
Qualifications:</b><p><b><br>
Minimum Qualifications</b></p>
<p>
1. High school graduate or GED required or equivalent combination of education and experience.</p>
<p><b>
Skills Required</b></p>
<p>
1. Effective written and oral communication skills a must (includes using proper grammar and spelling or report writing responsibilities)<br>
2. Effective interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner.<br>
3. Ability to handle both common and crisis situations, calmly and efficiently.<br>
4. Ability to use sound and independent judgement and critical thinking skills.<br>
5. Strong active listening skills<br>
6. Ability to frequently prepare written reports and provide quality customer service.<br>
7. Must meet all physical requirements of the job. This could require an annual physical.<br>
8. Must be able to perform duties wearing personal protective equipment (Masks, gowns, security-related equipment, etc.), as required.</p><div>
<div><b>
JOB: </b></div>Transport
</div><div><div><b>PRIMARY LOCATION: </b></div>Detroit, Michigan
</div><div><div><b>FACILITY: </b></div>DMC Harper University/Hutzel Women's Hospital
</div><div><div><b>JOB TYPE: </b></div>Part Time
</div><div><div><b>SHIFT TYPE: </b></div>Night
</div><div><div><b>SHIFT BEGIN: </b></div>10:15 PM <div><b>SHIFT END: </b></div>6:45 AM
</div>
<p>Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.<br>
Tenet participates in the E-Verify program. Follow the link below for additional information.<br>
E-Verify: http://www.uscis.gov/e-verify<br>
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
</p>
2506000727</div>

Security Dispatcher Part Time Nights

<div><p><b>DMC Harper University Hospital</b> has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.</p>
<p><b>
Summary Description</b></p>
<p>
Security Dispatcher is responsible for maintaining operational control of communications for DMC Police Authority. Responsible for operating various sophisticated technology equipment, monitoring life safety systems, processing and dispatching emergency &amp; non-emergency calls, The Dispatcher is required to perform while demonstrating optimal customer service skills.</p>
<div>
Key Responsibilities Include, but are not limited to:<br>
<ul><li>Monitoring and respond to life safety system - fire panel alarms, CCTV systems, infant abduction systems, access control, etc.</li><li>Knowledge of individual hospital and exterior campus.</li><li>Receive emergency and non-emergency calls and record significant information.</li><li>Prioritize calls according to urgency and importance.</li><li>Use radio, phone or computer to send Police Authority Officers to respond to situations.</li><li>Coordinate with police, fire department and other emergency response teams to ensure appropriate response is made to emergency situations.</li><li>Understanding of police and fire response 911 notifications</li><li>Reporting unusual active to security staff who may investigate further or take action themselves.</li><li>Track inquiries, reports and request via manual or electronic logs.</li><li>Provides exceptional customer service to staff, patients, visitors and physicians.</li><li>Maintains an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements needed for position.</li><li>Emergency Management credentials FEMA 300, 400, 700.</li><li>Other duties as assigned.</li></ul></div><b><br>
Qualifications:</b><p><b><br>
Minimum Qualifications</b></p>
<p>
1. High school graduate or GED required or equivalent combination of education and experience.</p>
<p><b>
Skills Required</b></p>
<p>
1. Effective written and oral communication skills a must (includes using proper grammar and spelling or report writing responsibilities)<br>
2. Effective interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner.<br>
3. Ability to handle both common and crisis situations, calmly and efficiently.<br>
4. Ability to use sound and independent judgement and critical thinking skills.<br>
5. Strong active listening skills<br>
6. Ability to frequently prepare written reports and provide quality customer service.<br>
7. Must meet all physical requirements of the job. This could require an annual physical.<br>
8. Must be able to perform duties wearing personal protective equipment (Masks, gowns, security-related equipment, etc.), as required.</p>
<p>
</p><div><div><b>JOB: </b></div>Transport
</div><div><div><b>PRIMARY LOCATION: </b></div>Detroit, Michigan
</div><div><div><b>FACILITY: </b></div>DMC Harper University/Hutzel Women's Hospital
</div><div><div><b>JOB TYPE: </b></div>Part Time
</div><div><div><b>SHIFT TYPE: </b></div>Evening
</div><div><div><b>SHIFT BEGIN: </b></div>2:15 PM <div><b>SHIFT END: </b></div>10:45 PM
</div>
<p>Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.<br>
Tenet participates in the E-Verify program. Follow the link below for additional information.<br>
E-Verify: http://www.uscis.gov/e-verify<br>
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
</p>
2406001371</div>

Security Dispatcher Part Time Evenings

Allied Universal

<div><p>Security Officer Driver Dispatcher</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
</p><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><br>
As a <b>Security Officer Driver Dispatcher</b> in <b>Benton Harbor, MI</b>, you will serve and safeguard clients in a range of industries such as Manufacturing &amp; Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Professional at a dynamic manufacturing and industrial location, you will monitor activity, coordinate communications, and support timely responses to security-related needs. This driving post offers the chance to stay engaged, remain visible, and deliver outstanding customer service while helping to maintain a welcoming environment. At Allied Universal, you will bring agility, reliability, innovation, teamwork, and integrity to every shift.
</p><p><b>Position Type: Part Time</b>
</p><p><b>Pay Rate: $18.54 / Hour
</b></p><p><b>Job Schedule:</b>
</p>DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AM<p><b>
What You'll Do:</b>
</p><ul><li>Provide customer service to employees, visitors, and/or drivers by handling calls, radio traffic, and site-specific security-related communications in a professional manner.</li>
<li>Monitor alarms, cameras, phones, and/or dispatch systems to identify unusual activity and respond to incidents and critical situations in a calm, problem-solving manner.</li>
<li>Dispatch personnel to reported issues, facility needs, and/or emergency situations across the location, while maintaining clear communication with site contacts and responding teams.</li>
<li>Document incidents, activities, and dispatch information in logs and reports, helping support accurate records for security-related and operational follow-up.</li>
<li>Support site procedures by coordinating responses to access concerns, after-hours activity, and/or perimeter issues, and by helping direct regular and random patrol activity around the business and perimeter.</li></ul><p><b>
Minimum Requirements:</b>
</p><ul><li>Possess supervisory experience.</li>
<li>Be at least 21 years of age.</li>
<li>A valid driver's license is required in accordance with Allied Universal driver policy requirements.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><p><b>
Why Join Us:</b>
</p><ul><li><b>Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li><b>Career Growth:</b> Get paid training and access to career growth opportunities.</li>
<li><b>Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li>
<li><b>Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><p><b>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
</p><h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1571367</div>

Security Officer Driver Dispatcher

Allstate Security Services

<div>Headquarters - Security Dispatcher<p><br>
As a dispatcher, you will be entrusted with maintaining open lines of communication in high call volume environment. Your daily tasks will include but not limited to data entry, scheduling and providing customer service to employees and contractors. Your core skills and prior experience in a high call volume environment will contribute to your daily tasks.</p><p><b>
Responsibilities</b></p><ul><li>
Answering incoming calls at high volumes</li><li>
Providing customer service to the business unit</li><li>
Provide adequate feedback to all callers.</li><li>
Collaborate with team to ensure communication compliance</li><li>
Maintain organization in your work area</li><li>
Input data and document calls.</li><li>
Display exceptional customer service and communication skills</li><li>
Must have exceptional experience with writing and reading daily activity reports</li><li>
Communicate employment guidelines</li><li>
Processing calling-outs</li><li>
Assigning staff coverage &quot;Scheduling&quot;</li><li>
Data entry- creating and submitting documents, reports, and other data requested</li><li>
Responding and sending emails, answering Text messages, checking voicemails, and scanning Documents</li><li>
Keeping accurate call record including notes.</li></ul><p><b>
Qualifications</b></p><ul><li>
Multi-tasking</li><li>
Efficiency with Microsoft office</li><li>
Scheduling</li><li>
Security experience is a plus</li><li>
Data entry</li><li>
High call volume experience</li><li>
Detail oriented</li><li>
Ability to problem solve</li><li>
Previous call center/dispatch experience</li></ul></div>

Headquarters - Security Dispatcher

UCLA Health

<div><div><b>Description</b><p></p><p>
Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You&rsquo;ll provide critical support that makes healing happen. We&rsquo;d love to have you join us.</p><p>
Under the supervision of the Security Manager/Supervisor, dispatches Security Personnel to emergency and non-emergency calls for service. Process and record emergency and routine call and complaints. Answers incoming phone calls, operates a computer aided dispatch system, and monitors system alarms. Monitor and direct appropriate response to all calls for service, visually monitor extensive CCTV system, and other duties assigned. Incumbent must possess and maintain a valid California driver&rsquo;s license. Incumbent must possess P.O.S.T Certification as a Dispatcher or obtain certification within 6 months of hire.</p><p></p><p>
Salary Range: $30.36-$43.49 Hourly</p></div><div><b>
Qualifications</b><p></p><div>
Required:
<br>
<ul><li>Valid California Driver's License</li><li>
Dispatch Post Certification, required (if you do not possess Post Certification, it must be attained within 6 months of employment)</li><li>
Ability to communicate with supervisors, staff, patients, and visitors accurately, timely, and using appropriate methods e.g. phone, letters, memos, email, type 30 WPM etc.
</li><li>Ability to produce documents and paperwork following established policies and guidelines.
</li><li>Ability to work assigned shifts according to schedule, or other assigned shifts &amp; duties.</li><li>
Coordinate and prioritize multiple requests for service received simultaneously ensuring all calls are properly dispatched and documented. Skill in interacting diplomatically with the public in a high volume, continuous public contact setting.
</li><li>Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization.</li><li>
Skill in speaking clearly and distinctly, using correct English to communicate with public and department personnel in a concise and informative manner.</li><li>
Ability to prioritize and disseminate information quickly and accurately, and to act on such information.</li><li>
Skill in word processing using Windows based software including Excel spreadsheets/graphs required. Additionally, the ability to edit and update systems, files, and documents.</li><li>
Ability to identify and use resources to solve problems and provide more efficient service.</li><li>
Skill in operating two way radio equipment, and routine maintenance of same.
</li><li>Ability to effectively operate various forms of alarm, access control systems, and handle routine maintenance of same.</li><li>
General knowledge of basic medial and law enforcement terminology.
</li><li>Ability to establish and maintain cooperative working relationships with security personnel, police officers, and Medical Center, RNPH, and Medical Plaza employees.</li></ul></div></div></div>

Security Dispatcher - Ronald Reagan UCLA Medical Center

West Chester University

JOB
<br>Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania Public Safety Department invites applicants for the vacant position of Dispatcher.West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.West Chester University proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.The Public Safety Department’s mission is to work in partnership with the West Chester University community to provide a safe and secure learning, living and working environment. The Dispatch Center fields about 20,000 phone calls for assistance annually. Additionally, communications personnel are responsible for coordinating supplementary external emergency response such as fire and emergency medical services. The Communications Center is staffed 24 hours a day, 365 days a year regardless of semester breaks and holidays. The Security Officer Dispatcher is responsible for police, security, and maintenance dispatch duties in the Dispatch Center.The selected candidate must be able to obtain CLEAN (Commonwealth Law Enforcement Assistance Network), JNET(PA Justine Network) and CJIS (Criminal Justice Information Services) certifications and successfully complete background checks.This position is deemed "essential" and must remain or report to work during partial or full day closings of the University due to hazardous road conditions, emergency circumstances or for other reasons. The ability to work overtime when needed is also required.Responsibilities Include: Answering both emergency and non-emergency phone calls; transferring calls to the appropriate departmentProviding information on university events, policies, and proceduresMonitoring and directing radio traffic of police, security, maintenance, and EMS unitsOperating the CLEAN/SCOPE terminalRunning vehicle and operator checks for Patrol OfficersEntering NCIC transactions for criminal incidentsMonitoring alarm systems and dispatching proper responders; monitoring closed circuit camera systemUsing appropriate problem-solving techniques with walk in emergency and non-emergency customers provides a positive outlook to the departmentPerform other duties as assigned
<br><br>
EXAMPLE OF DUTIES
<br>GED or high school diplomaMust have a clean criminal recordAbility to use computers and electronic handheld devicesKnowledge, Skills and Abilities: Knowledge of common traffic safety rulesKnowledge of common building safety practicesAbility to understand and follow written and oral instructionsAbility to learn basic methods and techniques of traffic control and criminal investigationAbility to work long hours alone under varying climatic conditionsAbility to remain alert at all times and to act quickly and calmly in emergenciesAbility to deal firmly but tactfully with patients, students, employees, and the general public
<br><br>
SUPPLEMENTAL INFORMATION
<br>Salary and benefits are dictated by the PASSHE Officers Association (POA) collective bargaining agreement.Candidates should apply online at https://www.schooljobs.com/careers/wcupa.To be considered for the position, applicants must upload a cover letter and resume. Incomplete applications will not be considered.Due to the nature of the position, employment visa sponsorship is not available.Applicants must successfully complete the interview process to be considered as a finalist.All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.Developing and sustaining a diverse faculty and staff advances West Chester University’s educational mission. West Chester University is an Affirmative Action – Equal Opportunity Employer.

26-123 Dispatcher (Security Officer 1) - Public Safety Department

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