security shift manager

Grand Sierra Resort

<div>
 
 Summary
 
 
 
 Grand Sierra Resort and Casino (GSR) is seeking a talented and qualified individual to serve as a property Security Supervisor. The applicant must have previous Security management experience, proven organizational and communications skills, exceptional managerial skills and experience, guest service, and practical problem-solving skills. The Security Supervisor will ensure a safe, hospitable, smooth, and efficient operation. This role is highly visible and interacts with sponsors, vendors, resort guests, and GSR Management. The Security Supervisor must lead by example at all times and provide the highest level of integrity and dedication, as well as provide outstanding security and guest service to all patrons of GSR.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 
 
 Primary duties and responsibilities include, but are not limited to, the following:
 
 
 
 
 Provide prompt, knowledgeable, and courteous service by protecting the property and ensuring the safety of guests and team members through observation, reporting, and taking action. Ensure guest service is delivered appropriately by all Security Officers in order to meet company service standards, as well as departmental and property service goals.
 
 
 Assist Security Shift Manager with daily duties.
 
 
 Work with the Shift Manager to create a clear training schedule using the Job Qualification Standards (JQS), GSR&rsquo;s Ancillary Training, and exercise scenarios.
 
 
 Under the supervision of the Shift Manager (or in their absence), provide leadership and oversight for the daily operations of the Security team, serving as a liaison for information flow between executives and officers.
 
 
 Deploy Security Officers as needed and understand execution of Emergency Management situations and actions.
 
 
 Address and resolve internal departmental issues efficiently, ensuring that all solutions adhere to department and GSR standards and policies.
 
 
 Identify security and safety issues or concerns around the property and provide integrative solutions to create a safer environment.
 
 
 Delegate projects, reports, investigations, etc., to security staff.
 
 
 Review officer reports and ensure all pertinent information is included before closing the report.
 
 
 Ensure Officers&rsquo; positive performance and disciplinary actions are properly documented according to departmental and company policies.
 
 
 Conduct daily shift briefings, communicate information, and address officers&rsquo; comments.
 
 
 Maintain a daily Activity Log of key shift incidents.
 
 
 Be observant in all areas inside/outside the property for suspicious circumstances or persons.
 
 
 Conduct training courses to ensure officers are current on security tactics and departmental procedures.
 
 
 Use good judgment, reason, caution, and calm when approaching a disgruntled individual or difficult situation. In the event of a confrontation, obtain all necessary information to make an informed decision that provides an effective solution to the issue.
 
 
 Complete investigations and subsequent reports by asking questions pertinent to the situation, such as; who, what, where, why, how, etc., to gather sufficient details to thoroughly satisfy the investigation/report requirements.
 
 
 Use the computer report writing system to complete reports and be able to follow through/up on any given report.
 
 
 Maintain regular communication with guests and team members to ensure quality service and gather feedback. Coordinate with hotel departments or outside agencies as needed to provide relevant information for guest service or investigations.
 
 
 Utilize effective communication skills and professionalism when dealing and cooperating with other GSR departments and outside agencies, such as Police Officials, Medical Personnel, Fire Department, FBI, Secret Service, and Governmental Officials.
 
 
 Other duties as assigned within the scope of this position.
 
 
 
 Knowledge/ Skills/ Abilities
 
 
 
 Proven track record of performing each essential responsibility satisfactorily.
 
 
 Ability to work with interruptions and to perform multiple tasks while remaining collected in high-pressure situations.
 
 
 Ability to maintain the confidentiality of sensitive information in situations that occur.
 
 
 Exceptional oral and written communication skills with the ability to accurately document security incidents.
 
 
 Effectively present information and respond to questions from GSR managers, staff, clients, and the general public.
 
 
 A high-level understanding of interpersonal skills to deal productively with business contacts and team members at all levels of the company.
 
 
 Possess strong attention to detail and the ability to identify anomalies in daily operations.
 
 
 Ability to accurately add, subtract, multiply, and divide into all units of measure and calculate figures and amounts.
 
 
 Minimum of 21 years of age or older.
 
 
 
 CERTIFICATES AND LICENSES
 
 
 
 Must be able to maintain appropriate Gaming License &amp; Alcohol Awareness card.
 
 
 Valid driver&rsquo;s license and must produce acceptable driving record from DMV annually to present to management to remain in position.
 
 
 Must maintain a CPR, AED, and First Aid certification.
 
 
 
 EDUCATION And/or EXPERIENCE
 
 
 
 High school diploma or successful completion of a GED certificate required.
 
 
 
 Prior Law Enforcement Experience Or Honorably Discharged Veteran Preferred.
 
 
 
 Minimum two (2) years&rsquo; security supervisory experience and in-depth comprehensive knowledge in security, investigations, live events, law enforcement, self-awareness training techniques, and risk management required.
 
 
 Advanced computer skills with various VMS, investigative and access control software systems. Must have working knowledge in Microsoft Outlook, Word, Excel, and Power Point, Teams and SharePoint.
 
 
 Any combination of education, training, or experience listed that provides the required knowledge, skills, and abilities.
 
 
 
 PHYSICAL DEMANDS
 
 
 
 While performing the duties of this job, the Team Member must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, team members and others.
 
 
 Frequently required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May occasionally reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull.
 
 
 Team Member must occasionally lift and/or move up to 50 pounds.
 
 
 Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
 
 
 The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 WORK ENVIRONMENT
 
 
 
 Work performed frequently indoors and outdoors, alone or with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other electrical devices.
 
 
 Team Member may be exposed to confined areas, extreme heat or cold, wet and/or humid areas, dirt/dust, moving objects, high places, and slippery surfaces.
 
 
 The noise level in the work environment is usually moderate to loud.
 
 
 Team Member may be exposed to vibrations, fumes/odor and/or secondhand smoke.
 
 
 Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
</div>

Security Supervisor

DFW International Airport

<div>Job Overview
GENERAL SUMMARY:
Under general supervision of the Airport Security Assistant Manager, ensures that Aircraft Operations Area (AOA) gates, terminal and roving security patrols, and other designated locations are always properly staffed with the correct number of security officers required per shift. Ensures that all security employees are properly trained and that employees adhere to posted procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:<ul><li>
Supervises security personnel at multiple locations; schedules employees for each shift to ensure that all field operations, including but not limited to security post buildings, terminal and roving patrols are properly manned at all times with the correct number of security officers required; approves work schedule changes/exchanges and ensures changes/exchanges are kept to a minimum to prevent lost time and overtime.</li><li>
Trains all shift employees in accordance with the established standard operating procedures; ensures procedures are properly posted and employees adhere to posted procedures; recommends changes and updates to standard operating procedures and training.</li><li>
Ensures compliance with Board and Department policies, state and federal regulations and the DFW Airport Security Plan (ASP).</li><li>
Ensures security employees maintain daily logs of events and that logs are correct, complete and legible; enters activity data into system.</li><li>
Selects, trains, counsels, disciplines and evaluates performance of staff; monitors employees&rsquo; daily time and attendance on shift; maintains attendance records and reviews and approves timesheets.</li><li>
Reviews reports and informs management of security violations and incidents; reviews, investigates and resolves customer complaints/issues in the field and over the telephone.</li><li>
Performs daily checks of field operations during shift to ensure all security employees are performing their duties in a proper manner and that all security equipment is in proper functioning order.</li><li>
Communicates daily with various Airport departments to resolve maintenance issues, customer complaints, incident reports, etc.</li><li>
Exercise command responsibility and accountability for the operations. Ensure day-to- day compliance with the division&rsquo;s purpose, mission, responsibility and authority.</li><li>
Complete and maintain accurate records and prepare reports.</li><li>
Coordinate all maintenance requests to ensure proper security of the AOA and the welfare of ASD personnel.</li><li>
Any other assignments as directed by the Assistant Manager and Manager of the division.</li></ul>
MINIMUM REQUIREMENTS:<ul><li>
Completion of high school curriculum or equivalent.</li><li>
Four (4) years of security services or comparable experience.</li><li>
Any equivalent combination of education and/or experience may be substituted for the above.</li><li>
Has not been convicted of a Class &ldquo;B&rdquo; misdemeanor within the last ten years or any offense greater than a Class &ldquo;B&rdquo;.</li><li>
Ability to pass mandatory Transportation Security Administration (TSA) required security training.</li><li>
Must pass a criminal history background investigation.</li><li>
Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et al., and DFW Airport&rsquo;s Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.</li><li>
This is a designated safety sensitive position as defined in DFW Airport&rsquo;s Drug and Alcohol Administrative Policy and Procedure. Applicants selected for this position will be required to pass a drug test prior to employment and to submit to drug screening on a random basis during the length of their employment in the safety sensitive position.</li><li>
Possession of a valid Class C driver&rsquo;s license.</li></ul>
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>
Knowledge of security related issues.</li><li>
Ability to speak, read and write English proficiently.</li><li>
Ability to use a computer and associated programs.</li><li>
Ability to take various types of reports either by telephone or in person.</li><li>
Ability to receive and process information of a sensitive or confidential nature with discretion, tact and diplomacy.</li><li>
Ability to train and supervise employees.</li><li>
Ability to follow established procedures and ensure compliance.</li><li>
Ability to communicate orally and in writing.</li><li>
Ability to maintain records and prepare reports by telephone or in person.</li><li>
Ability to understand and adhere to the Airport Board&rsquo;s safety, security and fire protection policies when performing assigned work on Airport property.</li></ul>
DESIRABLE:<ul><li>
General college coursework.</li><li>
One (1) year of experience in a lead or supervisory position.</li><li>
Experience as a Security Officer with DFW Airport Department of Public Safety.</li></ul>
EFFORTS:<ul><li>
Frequently works outside subject to all weather conditions.</li><li>
Occasionally climbs into, out of and searches under vehicles.</li><li>
Occasionally works in awkward positions such as kneeling, stooping or squatting.</li><li>
Occasionally uses near-visual acuity in inspecting vehicles and SIDA badges.</li><li>
Occasionally uses far-visual acuity in judging distance of moving vehicles.</li><li>
Exchanges information in person and over radio and telephone.</li><li>
Drives to locations on Airport property, including the Aircraft Operations Area.</li></ul>
About Us
We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.
Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.
Bring your talents to DFW. Live and work with purpose.</div>

Security Shift Supervisor

MA'ADEN

<div>Coordinator, Security Shift - Ad Duwayhi III 
<div>Key Accountabilities
 
 Shift Management
 
 Supervise and coordinate security staff during the shift.
 
 Ensure smooth handover and takeover between shifts with proper documentation.
 
 Assign duties, patrol areas, and monitor staff performance.
 
 Security Operations
 
 Monitor CCTV, alarm systems, and access control systems.
 
 Respond promptly to incidents, emergencies, and alarms.
 
 Enforce company security policies and procedures.
 
 Maintain logs, incident reports, and daily activity reports
 
 Leadership &amp; Supervision
 
 Provide guidance, training, and support to security officers.
 
 Conduct roll calls, inspections, and briefings.
 
 Report on disciplines on performance issues to management
 
 Incident &amp; Emergency Response
 
 Act as first responder to security incidents and emergencies.
 
 Coordinate with external emergency services when required.
 
 Ensure incidents are documented and escalated appropriately
 
 Compliance &amp; Reporting
 
 Ensure compliance with regulatory and organizational security requirements.
 
 Prepare and submit shift reports to the Security Supervisor/Manager.
 
 Maintain accurate records of access control, incidents, and patrols.
 
Minimum Qualifications, Experience and Competencies
 
Minimum Qualifications:
 
<ul><li>Minimum of 5 or 7 years (depending on the level of education as stated above) of security experience in a industrial environment
</li><li>High A certificate (1 yr) in any security discipline and 5 years of relevant security experience
</li><li>Or secondary school education with at least 7 years of relevant security experience
</li><li>Verbal and written communication in English language must be on an advanced level.
</li><li>First aid / CPR qualified
</li><li>Firefighting Level 2
</li></ul>Minimum Experience:
 
Five (5) years security experience on senior level, preferably in oil/gas/water industry.
 
Previous military/law enforcement experience would be an advantage
</div><div>Ma&rsquo;aden High Performance Competencies:
 
<ul><li>Supervising and managing people
</li><li>Performing basic physical protection planning in terms of access control, patrolling, CCTV surveillance, etc
</li><li>Issue of orders, inspections and monitoring procedures
</li><li>Emergency response coordination
</li></ul>Skills:
 
<ul><li>Investigation and report writing
</li><li>Strong leadership, communication, and problem-solving skills.
</li><li>Ability to remain calm under pressure and make quick decisions 
</li></ul></div>Benefits
Basic Salary
Housing allowance
Transportation allowance
Remote Arae allowance</div>

Coordinator, Security Shift - Ad Duwayhi III

BOOMTOWN Reno

<div>At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it&rsquo;s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.
As a Security Shift Supervisor at Boomtown, you will be responsible for overseeing the security operations of our casino and hotel during your designated shift. You will be tasked with ensuring the safety of our guests, employees, and assets while maintaining a welcoming and friendly atmosphere. 
Responsibilities:<ul><li>Supervise and lead a team of security personnel during your shift</li><li>Monitor and patrol the restaurant premises to prevent theft, vandalism, and any other potential security threats</li><li>Handle any security-related incidents that may occur, including but not limited to, disturbances, accidents, and medical emergencies</li><li>Conduct regular security inspections to identify and address any security vulnerabilities</li><li>Train and educate employees on security policies and procedures</li><li>Maintain accurate and up-to-date records of security-related incidents and reports</li><li>Collaborate with local law enforcement agencies as needed</li><li>Implement and enforce Verdi Grillhouse's safety and security policies</li></ul> 
Qualifications:<ul><li>High school diploma or equivalent required; Bachelor's degree in Criminal Justice or related field preferred</li><li>At least 3 years of experience in security management or a related field</li><li>Must possess excellent leadership, communication, and interpersonal skills</li><li>Ability to remain calm and composed in high-stress situations</li><li>Knowledge of security best practices and procedures</li><li>Must be able to work flexible hours, including weekends and holidays</li></ul> 
At Boomtown, we are committed to providing a safe and enjoyable dining experience for all of our guests. As our Security Shift Supervisor, you will play a vital role in ensuring that this commitment is upheld. If you are a highly motivated individual with a passion for security and safety, we encourage you to apply for this exciting opportunity.
Requirements
Must be 21 years of age and have a valid driver's license,</div>

Security Shift Supervisor-Day

Fourwinds Casino

<div>SUMMARY:

Responsible for supervising Surveillance staff and the overall management of activities of the Surveillance monitor room on assigned shift, in an effort to ensure the protection of life and property.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
<ul>
<li>Monitor all areas of the property, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution.
</li><li>Ensure the quality of operations in the Surveillance Department on assigned shift.
</li><li>Apply advanced knowledge of all rules and regulations of the Gaming Commission toward ongoing training and development of Surveillance staff to ensure strict adherence throughout the property.</li>
<li>Protect casino assets and gaming integrity by assisting and managing team to provide consistent and thorough monitoring of activities throughout the casino property, particularly on the gaming floor.
</li><li>Ensure timely completion and accuracy of Surveillance reports.</li>
<li>Train Surveillance employees on assigned shift to understand the purpose of an assigned task and ensure all are completed in a timely, efficient manner.
</li><li>Responsible for the ongoing management of assigned shift&rsquo;s schedule to ensure the Surveillance monitor room is appropriately staffed at all times.
</li><li>Will actively participate in the selection, training, evaluating, coaching, and discipling of Surveillance Operations employees.
</li><li>Actively promote a positive and cohesive team environment by encouraging Surveillance staff to assist one another, by sharing job knowledge and experience when needed.
</li><li>Review daily activity reports and prepare shift reports for management and incoming shift teams.
</li><li>Coordinate with the Security Department on open investigations and reported suspicious activity requiring further investigation and possible intervention.</li>
<li>Will help facilitate the flow of information throughout the department, by attending regularly scheduled departmental meetings.
</li><li>Review documents and video coverage and report any unusual or suspicious activities to appropriate internal and external management, and outside agencies, as needed.</li>
<li>Use Surveillance CCTV to regularly inspect the premises to identify potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution.
</li><li>Make recommendations to Surveillance leadership, when appropriate, regarding improved processes and procedures of the casino operation, with the protection of company assets in mind.
</li></ul>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:
<ul>
<li>Creates an atmosphere of fun for all casino guests.</li>
<li>Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.</li>
<li>Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.</li>
<li>Retains employees through involvement in training and development.</li>
<li>Explains why we do things, in advance of doing them.</li>
</ul>
SUPERVISORY RESPONSIBILITIES:
Directly supervises the activities of all surveillance employees on assigned shifts.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High School Diploma or general education degree (GED) required. Bachelor&rsquo;s degree in criminal justice or related area from a four-year college or university preferred. 1 year of FW surveillance experience with documented performance and knowledge excellence.
SPECIAL QUALIFICATIONS:

Knowledge of and experience with closed circuit television equipment required. A minimum of two years in law enforcement, casino surveillance, or related area required. Must possess excellent observational and communication skills. Must be able to detect schemes or cheating activity directed toward the casino or its guests.

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to write effective reports and memos. Ability to respond to inquiries from employees or guests. Ability to communicate effectively in one-on-one, small group, and large group situations.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to interpret data from graphs.
REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.</div>

Surveillance Shift Manager

Guidehouse

<div>Job Family:
Operational Effectiveness Consulting 
Travel Required:
Up to 25% 
Clearance Required:
Active Public Trust
What You Will Do: 
The Border Security Transformation Manager will lead a dynamic and cross functional team supporting U.S Federal border security customers. In this role, the candidate will lead a team of analysts, data engineers and data scientists developing integrated data models, training programs and transformation strategies for key border security agencies.
Duties will include:<ul><li>
Develop, govern and oversee execution strategies for transformational data modeling initiatives</li><li>
Lead project delivery and client communication ensuring effective project and risk management</li><li>
Coordinate with key operators, executives and business users to develop accurate requirements for future solution development</li><li>
Lead multiple agile based data and strategic initiatives across key innovation and strategy customers.</li><li>
Support key mission clients within the Washington DC Metro region at client sites</li></ul> 
What You Will Need:<ul><li>
An ACTIVE and MAINTAINED CBP PUBLIC TRUST</li><li>
Bachelor's degree</li><li>
FIVE (5) years of project management experience</li><li>
THREE (3) years of delivering solutions to the Department of Homeland Security</li><li>
Demonstrated ability to construct and lead cross functional teams of data and process analysis team members</li><li>
Experience leading technology pilots, prototypes and/or initiatives</li><li>
Demonstrated experience effectively managing cost, schedule and performance for federal government contracts</li></ul> 
What Would Be Nice To Have:<ul><li>
Master's degree</li><li>
Active Project Management Professional, Certified Scrum Master or other relevant professional project management certification</li><li>
Experience leading the development of strategic communications plans and strategies</li><li>
Direct Experience supporting DHS Acquisition programs of record, with a preference for CBP programs</li><li>
Proven track record of on time, under budget project execution</li></ul>
The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. 
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:<ul><li>
Medical, Rx, Dental &amp; Vision Insurance</li><li>
Personal and Family Sick Time &amp; Company Paid Holidays</li><li>
Position may be eligible for a discretionary variable incentive bonus</li><li>
Parental Leave and Adoption Assistance</li><li>
401(k) Retirement Plan</li><li>
Basic Life &amp; Supplemental Life</li><li>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Student Loan PayDown</li><li>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</li><li>
Skills Development &amp; Certifications</li><li>
Employee Referral Program</li><li>
Corporate Sponsored Events &amp; Community Outreach</li><li>
Emergency Back-Up Childcare Program</li><li>
Mobility Stipend</li></ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</div>

Border Security Transformation Manager

Break Time Corner Market

Job Title: Assistant Manager: Surveillance (Retail &ndash; US Operations Support)<ul><li>Location: Karachi (Shahrah-e-Faisal &ndash; Onsite)</li><li>Shift: Night Shift (US Business Hours)</li><li>Schedule: 5 Days a Week | Alternate Saturdays</li><li>Salary: PKR 100,000 &ndash; 180,000 / month</li><li>Shifts: 7 pm to 4 am, 8 pm to 5 am and 9 pm to 6 am.</li></ul>Job SummaryWe are hiring a Surveillance Assistant Manager to oversee surveillance operations and manage floor activities for a US-based retail chain from our Karachi back office. This role requires a vigilant and proactive professional with experience in monitoring systems, team supervision, and operational control.The ideal candidate will work closely with US stakeholders during night hours, ensuring real-time monitoring, incident prevention, and smooth coordination across multiple retail locations while maintaining security standards and operational discipline.Key ResponsibilitiesSurveillance &amp; Monitoring<ul><li>Monitor CCTV and surveillance systems across multiple retail locations</li><li>Identify suspicious activities, policy violations, and potential risks</li><li>Ensure real-time tracking and reporting of incidents</li><li>Maintain surveillance logs and records for audit and review</li></ul>Floor Management &amp; Operations<ul><li>Oversee floor operations and ensure adherence to company policies</li><li>Supervise on-ground teams and ensure discipline and efficiency</li><li>Act as the first point of escalation for operational issues</li><li>Coordinate with internal teams to resolve real-time concerns</li></ul>Incident Handling &amp; Reporting<ul><li>Investigate incidents and prepare detailed reports</li><li>Escalate critical issues to senior management and US stakeholders</li><li>Ensure timely resolution of operational and security-related matters</li><li>Recommend preventive measures based on observations</li></ul>Compliance &amp; Security Standards<ul><li>Ensure compliance with company policies and security protocols</li><li>Support implementation of surveillance SOPs and best practices</li><li>Maintain confidentiality of sensitive operational data</li><li>Assist in internal audits and reviews</li></ul>Communication &amp; Coordination<ul><li>Communicate effectively with US-based teams in fluent English (verbal and written)</li><li>Provide regular updates on surveillance activities and incidents</li><li>Collaborate with operations, HR, and IT teams</li><li>Prepare documentation, SOPs, and reports</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Security Management, or a related field</li><li>3&ndash;6 years of experience in surveillance, security, or operations management</li><li>Experience in retail or multi-location operations is preferred</li><li>Proven ability to work night shifts aligned with US business hours</li></ul>Skills &amp; Competencies<ul><li>Strong observation and analytical skills</li><li>Experience with CCTV and surveillance systems</li><li>Leadership and team management ability</li><li>Ability to handle high-pressure situations and make quick decisions</li><li>High level of integrity and professionalism</li><li>Excellent English communication skills.</li></ul>Compensation &amp; Benefits<ul><li>Salary PKR 100,000 &ndash; 180,000 per month</li><li>Professional work environment at Shahrah-e-Faisal, Karachi</li><li>Direct exposure to US retail operations and surveillance systems</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs180,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in Night Shift?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Surveillance : 3 years (Required)</li><li>Floor Manager: 3 years (Required)</li><li>Call Centre/BPO: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Assistant Manager: Surveillance (Night Shift)

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