senior account manager

Information & Communication Technology - Digital

<div>
 Date: Oct 8, 2025
 
 
 Location:
 
 
 Doha, QA
 
 
 Company: Information and Communication Technology W.L.L
 
 
 Req ID: 2261
 
 
 
 Job Title
 
 
 
 
 Senior Account Manager
 
 
 
 
 Job Scope
 
 
 
 The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.
 
 
 
 Main Duties And Responsibilities
 
 
 
 Technical and Operations
 
 
 <ul>
 <li>
 Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team
 </li>
 <li>
 Develop and deliver accurate sales forecasts and targets in line with business objectives
 </li>
 <li>
 </li>
 <li>
 Lead the vendors&rsquo; relations in alignment with the company&rsquo;s management and strategy
 </li>
 <li>
 Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities
 </li>
 <li>
 Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
 </li>
 <li>
 Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers
 </li>
 <li>
 Oversee the entire sales cycle from quotation to collection
 </li>
 <li>
 Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly
 </li>
 <li>
 Ensure a proper storage, tracking and control of inventory through an accurate stock management system
 </li>
 <li>
 Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability
 </li>
 <li>
 Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers&rsquo; needs
 </li>
 <li>
 Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
 </li>
 <li>
 Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization
 </li>
 <li>
 Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization
 
 
 
 </li>
 </ul>
 Talent Development
 
 
 <ul>
 <li>
 Lead and coach the team cultivating empowerment and ownership
 </li>
 <li>
 Develop capabilities and secure a solid succession plan
 </li>
 <li>
 Conduct regular performance reviews, identify training needs and oversee development plans.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Sales and Marketing or any other related field.
 
 
 
 Experience
 
 
 
 At least 7 years of relevant experience.
 
 
</div>

Senior Account Manager

Tactical Digital Agency

<div>
 What you ll do
</div>
<div>
 As a Senior Account Manager (SAM), your responsibility will extend across multiple accounts or one large account. Your core responsibility is client retention, specifically the management and renewal of social retainers. </div>
<div>
 Your role expectations extend to organic growth on the account as a result of building strong relationships with your clients, having a deep understanding of their objectives and product and delivery of excellent work. </div>
<div>
 <div>
 Account Management &amp; Client Relationship <ul>
 <li>Lead day-to-day management of one large key account or multiple accounts, delivering Always-On social and strategic campaigns.</li>
 <li>Act as the bridge between clients and internal delivery teams, ensuring clear communication, proactive expectation management, and on-time delivery.</li>
 <li>Own client meetings, weekly status calls, and quarterly business reviews, presenting insights, strategies, and creative recommendations.</li>
 <li>As a SAM, you set the pace of the accountBenchmark globally and regionally to identify best-in-class practices, providing proactive recommendations to keep Tactical ahead of the curve.</li>
 <li>Manage contracts, invoices, and credit control with Account Director support.</li>
 <li>Play a larger role in account growth, business development and pitches across your account and the agency as required</li>
 </ul>
 </div>
</div>
<div>
 <div>
 Client Strategy &amp; Growth <ul>
 <li>Own and grow a portfolio of key accounts across social, creative, and platform partnerships</li>
 <li>Proactively identify pain points, quick wins, and innovation opportunities, sharing actionable recommendations before being asked.</li>
 <li>Build and execute strategic account plans that identify growth opportunities, upsell pathways, and proactive business development initiatives.</li>
 <li>Maintain a deep understanding of client objectives, industry trends, and competitor benchmarks to deliver best-in-class recommendations.</li>
 <li>Align on social strategies, ensuring execution aligns with client goals and Tactical s creative excellence.</li>
 <li>Drive quarterly business reviews (QBRs) with clients, presenting insights, results, and innovation recommendations.</li>
 <li>Build relationships across multiple stakeholders and budget centers within client organisations.</li>
 <li>Expand your network within the industry / client patch, creating connections that feed into new opportunities for Tactical.</li>
 </ul>
 </div>
</div>
<div>
 <div>
 Commercial Accountability <ul>
 <li>Accurately forecast account opportunities and associated revenue value</li>
 <li>Confidently work with project managers to understand how to commercialise a scope of work</li>
 <li>Start reviewing and understanding contractual agreements</li>
 <li>Track all opportunities and value in CRM, reporting weekly to senior leadership.</li>
 </ul>
 </div>
</div>
<div>
 <div>
 Business Development <ul>
 <li>Independently generate and qualify leads, contributing to new business pitches and proposals.</li>
 <li>Actively participate in new business opportunities, adding strategic value to proposals and presentations.</li>
 <li>Deliver senior-level ideas and presentations with confidence to help convert opportunities into revenue.</li>
 <li>Maintain and grow Tactical s reputation as an innovation-first partner through thought leadership, networking, and proactive market engagement.</li>
 </ul>
 </div>
</div>

Noventiq Egypt

<div>
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Role Summary
 
 
 </li>
 </ul>
 As a
 
 Senior Account Manager
 
 , you will be responsible for managing and expanding relationships with
 
 enterprise customers
 
 , driving adoption of Microsoft solutions and services across cloud, productivity, and security portfolios.
 
 
 You will act as a
 
 trusted advisor
 
 , helping clients achieve their digital transformation goals while ensuring licensing compliance and cost optimization.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Manage a portfolio of strategic enterprise accounts, ensuring customer satisfaction, retention, and long-term growth.
 </li>
 <li>
 Build a deep understanding of customers&rsquo; business strategies and IT roadmaps to position Noventiq&rsquo;s and Microsoft&rsquo;s value proposition effectively.
 </li>
 <li>
 Lead account planning and business reviews with customers and Microsoft stakeholders.
 </li>
 <li>
 Drive sales growth across Microsoft solution areas &mdash; Modern Work, Azure, Security, and Business Applications.
 </li>
 <li>
 Manage licensing renewals and migrations (EA, CSP, MPSA) ensuring smooth transitions and optimized spend.
 </li>
 <li>
 Coordinate with technical presales, services, and marketing teams to deliver end-to-end solutions.
 </li>
 <li>
 Stay updated on Microsoft programs, incentives, and licensing changes to advise customers accurately.
 </li>
 <li>
 Track opportunities and pipeline through CRM tools (e.g., Dynamics 365) and provide accurate forecasting.
 </li>
 <li>
 Represent Noventiq in enterprise engagements with professionalism and integrity.
 
 
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Technology, or related field (MBA preferred).
 </li>
 <li>
 Minimum 5&ndash;8 years of experience in enterprise account management or IT solution sales.
 </li>
 <li>
 Proven success managing large enterprise customers with multi-million-dollar portfolios.
 </li>
 <li>
 Strong knowledge of Microsoft technologies, licensing programs (EA, CSP, MPSA), and cloud solutions.
 </li>
 <li>
 Excellent presentation, negotiation, and communication skills, with ability to engage C-level stakeholders.
 </li>
 <li>
 Experience in collaborating within a matrix organization and managing complex sales cycles.
 </li>
 <li>
 Microsoft certifications (e.g., Azure Fundamentals, Modern Work, Licensing Specialist) are highly desirable.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strategic account management and customer success mindset
 </li>
 <li>
 Deep understanding of Microsoft ecosystem and licensing models
 </li>
 <li>
 Business and financial acumen
 </li>
 <li>
 Consultative and solution-selling skills
 </li>
 <li>
 Collaborative team player with global mindset
 </li>
 <li>
 High energy, integrity, and result orientation
 
 
 </li>
 </ul>
 Location: Cairo - NQEGY, Cairo, Cairo, Egypt
</div>

koinz

<div>Role Brief:
Our Account Management team owns and manages our restaurant relationships. Our Account Manager will operate as the point of contact for our partner restaurants, providing them with the best support to help them grow by developing and maintaining long-term relationships with assigned partners.
What you will be working on here in Koinz:<ul><li>
Serve as the lead point of contact for all clients while building and nurturing trusted, long-lasting relationships.</li><li>
Collaborate with our sales, advertising, and product development teams to ensure each client receives the right level of support.</li><li>
Contribute to overall client satisfaction by responding promptly to inquiries and resolving issues effectively.</li><li>
Develop strategies to grow existing accounts and ensure quality and cost-effective service delivery.</li><li>
Gain a deep understanding of client needs and expectations to deliver tailored solutions.</li><li>
Recommend the most suitable products or services based on client objectives.</li><li>
Use strong communication and presentation skills to influence key stakeholders within Koinz and our client organizations.</li></ul>
What you will need to fit in this position:<ul><li>
Minimum of 3 years of professional experience in account management or a related field.</li><li>
Proven success in driving revenue growth through cross-selling and upselling initiatives.</li><li>
Strong proficiency in Microsoft Office and Google Workspace (Excel, Word, PowerPoint).</li><li>
Solid experience using CRM platforms to manage and track client interactions.</li><li>
A data-driven mindset with the ability to analyze performance metrics and translate insights into actions.</li><li>
Exceptional communication and presentation skills in both Arabic and English.</li><li>
A background in the F&amp;B industry and familiarity with the KSA market are strong advantages.</li></ul>
sft1bE9ID2</div>

ZainTech

Responsibilities
<ul>
 <li>Serve as the primary point of contact for enterprise accounts, building deep relationships and understanding their strategic goals in areas such as cloud, cybersecurity, data, and digital solutions.</li>
 <li>Coordinate with internal teams to ensure smooth delivery of services.</li>
 <li>Conduct regular business reviews with clients, evaluating their technology usage, identifying new needs, and recommending solutions for growth and efficiency.</li>
 <li>Proactively manage contract renewals, ensuring clients continue to derive value from our solutions, leading to high retention rates.</li>
 <li>Identify and pursue opportunities to expand client utilization of various solutions.</li>
</ul>
ICT &amp; Digital Solutions Expertise:
<ul>
 <li>Act as a trusted advisor, guiding clients through their broader ICT needs.</li>
 <li>Work with clients to tailor digital solutions to their specific business needs ensuring alignment with their strategic objectives.</li>
 <li>Collaborate with internal teams specializing in different ICT fields to provide seamless, integrated solutions to clients.</li>
</ul>
Business Development:
<ul>
 <li>Identify and pursue new business opportunities within existing accounts, introducing new solutions that align with clients evolving business challenges.</li>
 <li>Develop strategies to expand the portfolio by identifying new opportunities in the ICT and digital solutions space.</li>
 <li>Attend industry events and conferences to build relationships, generate leads, and position the company as a leader in the ICT and digital solutions market.</li>
 <li>Create and present proposals that align with client goals, emphasizing a value-based approach to solution delivery.</li>
</ul>
Collaboration &amp; Communication:
<ul>
 <li>Partner with product, technical, and service delivery teams to ensure clients receive comprehensive ICT and digital solutions.</li>
 <li>Engage with a range of client stakeholders, from C-level executives to IT and operational teams, ensuring that the solutions meet both technical and business needs.</li>
 <li>Manage and resolve any client issues, ensuring high levels of customer satisfaction and seamless service delivery.</li>
</ul>

Paradigm Solutions

Responsibilities/Duties: <ul>
 <li>Work collaboratively with a team to drive growth with existing accounts.</li>
 <li>
 Develop forward thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities with clear recommendations to pitch to clients. </li>
 <li>Expertise in managing digital advertising campaigns with all digital channels.</li>
 <li>Success in optimizing products and services based on client needs.</li>
 <li>Demonstrated success at working with cross-functional teams and building strong relationships internally and externally.</li>
 <li>Ability to multi-task across multiple projects.</li>
 <li>Act as the point of contact for clients for digital management matters, and build a strong, long-term client relationship.</li>
 <li>Set digital strategies for your assigned customers, considering their specific requirements.</li>
 <li>Suggest, design and implement digital projects to increase customer ROI.</li>
 <li>Address client queries effectively and in a timely manner.</li>
 <li>Manage web and mob app design &amp; development projects.</li>
 <li>Report and analyze all social media channels, websites, and digital campaigns and communicate it with clients.</li>
 <li>Analyze digital campaigns success</li>
 <li>Stay up-to-date with digital technology trends</li>
 <li>Manage task assignment and management in the team s Project Management system</li>
 </ul>
 Requirements: <ul>
 <li>2+ years of relevant experience</li>
 </ul>

Approach Communications

<ul><li>Job Title: Senior PR Account Manager</li><li>Location: Riyadh, Saudi Arabia (Onsite, Office based)</li><li>Office Address: P.O. Box 858 Riyadh 11421, Al Muruj, Olaya Street, Alhayat Center, Building B, Office 07</li><li>Salary: TBD, Based on skills and experience</li><li>Company: Approach Communications</li><li>Website: https://approach.company/</li></ul>About US:Approach is a PR &amp; Strategic Communications Company. Approach Middle East and Y2D have merged to become one company, with more services and greater team.About the Role:We are looking for a Senior PR Account Manager to lead client communications and oversee PR operations for key accounts. The role involves developing and executing communication plans, and ensuring seamless delivery of all account activities with excellence and timeliness.Key Responsibilities:<ul><li>Manage client relationships, ensuring consistent communication, trust, and satisfaction.</li><li>Lead PR planning development, media planning, and campaign execution.</li><li>Supervise and mentor account executives and coordinators.</li><li>Coordinate with content, creative, and digital teams to deliver integrated campaigns.</li><li>Oversee reporting, coverage analysis, and performance tracking.</li></ul>Requirements:<ul><li>6&ndash;8 years of PR agency experience handling major clients or government entities.</li><li>Strong writing, presentation, and project management skills.</li><li>Ability to work under pressure and manage multiple projects simultaneously.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you live in Riyadh and willing to work full time onsite in our office based in Riyadh? </li><li>What&rsquo;s your nationality?</li><li>Are you Bilingual (Arabic &amp; English)? What&rsquo;s your proficiency with both Languages written &amp; spoken (Native/Fluent/Intermediate/Beginner)?</li><li>Please share your experience working with PR agencies handling major clients or government entities.? Please share company names you have worked with.</li><li>What are your monthly salary expectations? </li><li>Please share your personal email.</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

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