senior analytic consultant

Kaiser Permanente

<div><p><b>** PLEASE NOTE: Salary ranges are geographically based, and the posted range reflects the NCAL region. Lower salary ranges will apply for other labor markets outside of NCAL.</b></p><p></p><p><b><br>
Overview:</b></p><p><b>
The Data Reporting &amp; Analytics Consultant IV</b> leverages advanced analytical and technical expertise to transform complex data into clear, actionable insights that inform strategic decisions and drive channel partner performance. This role develops data-based models, reporting, and analyses that support engagement, performance optimization, and decision-making across channel partners. The ideal candidate is a strong analytic thinker with a proven ability to translate data into insights that influence strategy and business outcomes.</p><p></p><p><b><br>
Job Summary:</b></p><p>
This individual contributor is primarily responsible for driving strategic data-informed decisions, gathering data and information on targeted variables in an established systematic fashion, preparing data for analytic efforts, and interpreting data analyses. This position executes creative data analytic approaches leading to actionable outcomes, develops, implements, and automates business and reporting solutions, and develops analytical and/or statistical models enabling informed business decisions.</p><div><b><br>
Essential Responsibilities:</b></div><ul><li>
Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.</li><li>
Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.</li><li>
Executes creative data analytic approaches leading to actionable outcomes by defining and calculating metrics to be analyzed; defining, calculating, and validating algorithms; and conducting analyses, including descriptive, correlational, inferential, and/or predictive statistics.</li><li>
Develops, implements, and automates business and reporting solutions by working with stakeholders in their design, planning, and implementation while ensuring consistency and coherency; evaluating and summarizing data and results; creating summary statistics; developing data reports, visualizations, and/or interactive Business Intelligence (BI) reports; reporting to stakeholders on key findings; identifying needs for the development and implementation of additional reporting solutions; and preparing documentation as appropriate.</li><li>
Interprets data analyses by applying findings to contextual settings; and developing insights, reports, and presentations telling a compelling story to stakeholders to enable and influence decision making; and providing context related to data interpretations and/or limitations as appropriate.</li><li>
Drives strategic data-informed decisions by consulting with clients to identify and clarify key business needs; developing outcomes and process measures; translating business requirements; determining data/information needs and data collection methods; developing analysis plans; measuring the impact of business decisions on clients, customers, and/or members; working with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting and training end-users; and documenting processes and deliverables.</li><li>
Gathers data and information on targeted variables in an established systematic fashion by validating data sources; querying, merging, and extracting data across sources; completing routine data refresh and update; developing and/or delivering tools for electronic data collection; and providing user training, support, and documentation.</li><li>
Develops analytical and/or statistical models enabling informed business decisions by determining data and analytical requirements; creating models leading to actionable insights; and testing, refining, and validating models.</li><li>
Prepares data for analytic efforts by integrating and consolidating data; ensuring data quality and accuracy; profiling data inaccuracies and recommending process improvements or system changes to enhance overall quality of the data; and cleaning and creating final data set(s) for analysis.</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Core)</b></div><ul><li>
Ambiguity/Uncertainty Management</li><li>
Attention to Detail</li><li>
Business Knowledge</li><li>
Communication</li><li>
Critical Thinking</li><li>
Cross-Group Collaboration</li><li>
Decision Making</li><li>
Dependability</li><li>
Diversity, Equity, and Inclusion Support</li><li>
Drives Results</li><li>
Facilitation Skills</li><li>
Health Care Industry</li><li>
Influencing Others</li><li>
Integrity</li><li>
Learning Agility</li><li>
Organizational Savvy</li><li>
Problem Solving</li><li>
Short- and Long-term Learning &amp; Recall</li><li>
Teamwork</li><li>
Topic-Specific Communication</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Functional)</b></div><ul><li>
Business Planning</li><li>
Data Extraction</li><li>
Data Mining</li><li>
Data Visualization Tools</li><li>
Project Management</li><li>
Relational Database Management</li><li>
Statistical Programming Language</li><li>
Written Communication</li></ul><div><br>
<b>Minimum Qualifications:</b></div><br>
<br>
<ul><br>
<li>Minimum one (1) year experience in a leadership role with or without direct reports.</li><br>
<li>
Bachelors degree in Mathematics, Statistics, Engineering, Social/Physical/Life Science, Business, or related field and Minimum five (5) years experience in data analytics or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.</li></ul><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Two (2) years project management experience.</li><li>
Two (2) years experience in process improvement.</li></ul><br>
PrimaryLocation : California,Oakland,Ordway<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri<br>
WorkingHoursStart : 08:30 AM<br>
WorkingHoursEnd : 05:00 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : NUE-PO-01|NUE|Non Union Employee<br>
Job Level : Individual Contributor<br>
Job Category : Data Analytics<br>
Department : Po/Ho Corp - 3YP Core - 0308<br>
Travel : Yes, 5 % of the Time<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Data Reporting and Analytics Consultant IV

Workday

<div><p><b>Your work days are brighter here.
</b></p><p></p><p>We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.
</p><p></p><p><b>About the Team
</b></p>At Workday, we help the world&rsquo;s largest organizations adapt to what&rsquo;s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we&rsquo;re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
<br>
Do what you love AND love what you do! Not just clich&eacute; &ndash; it&rsquo;s life At Workday. We're committed to bringing passion and customer focus to the business of enterprise applications. Our VIBE (Value, Inclusion, Belonging, Equity) culture ensures the value we place on employees is not compromised in the process of delivering on innovation. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day.
<p></p><p><b>About the Role
</b></p><p></p><p>An Analytics &amp; Reporting Consultant is a member of Workday&rsquo;s Professional Services organization passionate about the implementation of our Human Resources and Financial Management cloud-based software.
</p><p></p><p>This role works with our evolving reporting and analytics product portfolio featuring exciting products such as Prism Analytics, People Analytics and Accounting Center
</p><p></p><p>This role works closely with the client&rsquo;s project team to design, develop, and deploy our customer&rsquo;s various analytic and reporting requirements.
</p><p></p><p>This role must have knowledge of core design principles, common data modeling and reporting patterns, customer facing experience, and a successful track record of delivering.
</p><p></p><p><b>About You
</b></p><p></p><ul><li><p>Design, Develop, and Deploy analytic and reporting solutions for Workday customers.
</p></li><li><p>Ability to help clients resolve analytic and reporting issues associated with the Workday application.
</p></li><li><p>Significant analytic or reporting experience in Human Resources, Financial Management, or Payroll related domains.
</p></li><li><p>Ability to work on multiple projects and initiatives simultaneously.
</p></li><li><p>Deliver on assigned schedules to ensure project timelines are met.
</p></li><li><p>Contribute to our customer's experience in a way that results in high customer satisfaction.
</p></li><li><p>Ability to work in a diverse, fast paced environment and effectively collaborate across teams.
</p></li><li><p>Great teammate who will work across the organization and company to continue improving the way we serve our customers.
</p></li><li><p>Capability to mentor and share best practices with team members.
</p></li></ul><p></p><p><b><i>Basic Qualifications
</i></b></p><ul><li><p>5+ years Data Modeling Experience
</p></li><li><p>5+ years Workday Reporting Experience
</p></li><li><p>5+ years of Prism Experience
</p></li></ul><p></p><p><b><i>Other Qualifications
</i></b></p><ul><li><p>General understanding of APIs
</p></li><li><p>General understanding of Security/Data Governance
</p></li><li><p>Strong technical problem-solving skills, with an ability to troubleshoot complex issues.
</p></li><li><p>Exceptional research skills and resourcefulness
</p></li><li><p>Possess good verbal and written communication skills.
</p></li><li><p>Quick learner, motivated to understand various technologies used at Workday.
</p></li><li><p>Strong planning, scheduling, and organization skills
</p></li></ul><p></p><p><b>Posting End Date: 10/26/2026
</b></p><p><b>The application deadline for this role is the same as the posting end date stated<br>
</b></p><p><br>
<b>Workday Pay Transparency Statement
</b></p><p></p><p>The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate&rsquo;s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday&rsquo;s comprehensive benefits, please click here .
</p><p></p>Primary Location: USA.IL.Chicago<br>
<p></p><br>
Primary Location Base Pay Range: $122,800 USD - $184,200 USD<br>
<p></p><br>
Additional US Location(s) Base Pay Range: $111,000 USD - $197,300 USD
<p></p><p>Additional Considerations:
</p><p></p>If performed in Colorado, the pay range for this job is $117,000 - $175,400 USD based on min and max pay range for that role if performed in CO.
<p></p><div><div><div><div><div><div><div><p>The application deadline for this role is the same as the posting end date stated as below:<br>
<br>
</p></div></div></div></div></div></div></div>10/26/2026<br>
<p><br>
<br>
<b>Our Approach to Flexible Work<br>
</b><br>
</p><p>With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply <b>spend at least half (50%) of our time each quarter in the office or in the field </b>with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote &quot;home office&quot; roles also have the opportunity to come together in our offices for important moments that matter.
</p><p></p><p>Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
</p><p></p><p>Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.<br>
</p><p><br>
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com .
</p><p></p><p><b>Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
</b></p><p>At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.<br>
</p><p></p><p>Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.<br>
</p><p></p><p>In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.</p></div>

Senior Prism Reporting and Analytics Consultant

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Senior Research Analyst/Consultant, Advisors Research Center<p></p>
Senior Research Analyst/Consultant, Advisors Research Center<br>
<br>
All About Us<br>
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to deliver powerful strategic insights and recommendations to our clients. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.<br>
<br>
All About the Role<br>
Advisors Research Center is a capability designed to respond to rapidly evolving customer needs for high-quality research support, with the important mission of realizing value through developing insights and recommendations. This capability augments Advisors' traditional areas of strength.<br>
Advisors Research Center is a Global Research-oriented Competency That Applies Proven, Accredited Research and Domain Experience to Partner With Any Client Worldwide to Help Them Drive Measurable Value By:<br>
<ul><li>Delivering new research products and strategies to market smoothly and efficiently</li><li>Successfully leveraging research assets and delivering the most challenging research output that&rsquo;s impactful for clients
</li><li>Provide key insights based on secondary research and/or analyzing the data available</li></ul><br>
All About You<br>
<ul><li>Worked on a variety of research projects (both primary and secondary research).
</li><li>Experience of working on projects involving primary research (conducting in-depth interviews, analyzing surveys, and using other quantitative techniques)</li><li>Adept at using industry databases (e.g., Euromonitor, Bloomberg etc.). and knowledge of other leading sources</li><li>Ability to synthesize and analyze information from multiple sources. Ability to prepare insightful slides aggregating data from various sources</li><li>Strong at business writing, creating client-ready materials</li><li>Strong communication skills to actively participate as a team member on client calls, internal team meetings, and prepare draft emails for both internal and external purposes.</li></ul><br>
All About Your Education &amp; Skills<br>
<ul><li>Have sufficient and relevant working experience across a range of research projects</li><li>Expertise in conducting both primary (e.g., interviews, surveys etc.,) and secondary research (e.g., Euromonitor, Bloomberg etc.)</li><li>Fluent in Arabic and English required, other languages desirable</li><li>Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred</li></ul><p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul></div><p></p>

Senior Research Analyst/Consultant, Advisors Research Center

<div><p><b>Line of Service
</b></p>Advisory
<p></p><p><b>Industry/Sector
</b></p>Technology
<p></p><p><b>Specialism
</b></p>Advisory - Other
<p></p><p><b>Management Level
</b></p>Senior Associate
<p></p><p><b>Job Description &amp; Summary
</b></p>We are seeking a highly motivated SAP SuccessFactors Recruitment and Onboarding Consultant with 2.5 to 6 years of hands-on experience in implementing and supporting RCM (Recruiting Management), RMK (Recruiting Marketing), and ONB (Onboarding 2.0) modules. The ideal candidate will be responsible for delivering end-to-end solutions that enhance the talent acquisition and onboarding experience for our clients across diverse industries.
<p></p><p><b>Key Responsibilities
</b><br>
<b>&bull; </b>Lead or support full-cycle implementations of SAP SuccessFactors Recruiting and Onboarding modules.
<br>
<b>&bull; </b>Configure and customize RCM, RMK, and ONB 2.0 functionalities including job requisitions, candidate profiles, onboarding tasks, and email services.
<br>
<b>&bull; </b>Design and implement workflows, business rules, and Role-Based Permissions (RBP).
<br>
<b>&bull; </b>Collaborate with Employee Central (EC) consultants to ensure seamless integration between Recruiting, Onboarding, and Core HR.
<br>
<b>&bull; </b>Conduct requirement gathering workshops and translate business needs into system configurations.
<br>
<b>&bull; </b>Manage data mapping and migration activities for recruitment and onboarding processes.
<br>
<b>&bull; </b>Provide post-go-live support, issue resolution, and system enhancements.
<br>
<b>&bull; </b>Create functional specifications, test scripts, and user training manuals.
<br>
<b>&bull; </b>Deliver training sessions and support user acceptance testing (UAT).
<br>
<b>&bull; </b>Stay updated with SAP release features and apply best practices in configuration and delivery.
-
<br>
<br>
<b>Required Skills &amp; Qualifications
</b><br>
<b>&bull; </b>Bachelor&rsquo;s degree in HR, Business Administration, Information Systems, or related field.
<br>
<b>&bull; </b>SAP Certified Associate &ndash; SuccessFactors Recruiting and/or Onboarding 2.0 (preferred).
<br>
<b>&bull; </b>Strong understanding of recruiting workflows, onboarding journeys, and integration touchpoints.
<br>
<b>&bull; </b>Experience with at least 2 full lifecycle implementations of RCM/RMK/ONB.
<br>
<b>&bull; </b>Familiarity with SAP CPI, Boomi, or other middleware tools is a plus.
<br>
<b>&bull; </b>Excellent communication and stakeholder management skills.
<br>
<b>&bull; </b>Ability to work under pressure and meet tight deadlines.
</p><p></p><p><b>Education </b><i>(if blank, degree and/or field of study not specified)
</i></p>Degrees/Field of Study required:
<p></p>Degrees/Field of Study preferred:
<p></p><p><b>Certifications </b><i>(if blank, certifications not specified)
</i></p><p></p><p><b>Required Skills
</b></p><p></p><p><b>Optional Skills
</b></p>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}
<p></p><p><b>Desired Languages </b><i>(If blank, desired languages not specified)
</i></p><p></p><p><b>Travel Requirements
</b></p>Not Specified
<p></p><p><b>Available for Work Visa Sponsorship?
</b></p>Yes
<p></p><p><b>Government Clearance Required?
</b></p>No
<p></p><p><b>Job Posting End Date</b></p></div><p></p>

ETIC, SAP SuccessFactors RCM/ONB - Senior Associate

<div><p><b>Line of Service
</b></p>Advisory
<p></p><p><b>Industry/Sector
</b></p>Technology
<p></p><p><b>Specialism
</b></p>Advisory - Other
<p></p><p><b>Management Level
</b></p>Senior Associate
<p></p><p><b>Job Description &amp; Summary
</b></p>A career in our SAP Cloud practice, within SAP Consulting services, will provide you with the opportunity to help our clients maximise the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions.
<br>
<br>
In our SAP Cloud team, you'll work with our clients to transform their enterprise processes by leveraging SAP S/4HANA Cloud essentials edition to enhance their core transaction processing and reporting competencies ultimately strengthening their ability to support management decision making and corporate strategy.
<br>
Screen reader support enabled.
<p></p><h3 class="jobSectionHeader"><b>Job Summary:
</b></h3><p></p><p>We are seeking a highly skilled and certified <b>Employee Central (EC) Consultant </b>to join our team. The ideal candidate will have hands-on experience in delivering <b>at least two full-cycle EC implementations </b>, demonstrating deep expertise in SAP SuccessFactors Employee Central and a strong understanding of HR business processes.
</p><h3 class="jobSectionHeader"><b>Key Responsibilities:
</b></h3><ul><li>Lead and support end-to-end implementations of SAP SuccessFactors Employee Central.
</li><li>Collaborate with clients to gather business requirements and translate them into system configurations.
</li><li>Configure EC modules including employee data, workflows, business rules, and organizational structures.
</li><li>Conduct system testing, data validation, and user training.
</li><li>Provide post-go-live support and continuous improvement recommendations.
</li><li>Ensure compliance with data privacy and security standards.
</li><li>Work closely with cross-functional teams including Payroll, Time Management, and IT.
</li></ul><h3 class="jobSectionHeader"><b>Required Qualifications:
</b></h3><ul><li>SAP SuccessFactors Employee Central Certification (mandatory).
</li><li>Minimum of <b>2 full lifecycle EC implementations </b>.
</li><li>Strong knowledge of HR processes and best practices.
</li><li>Excellent problem-solving and communication skills.
</li><li>Ability to work independently and in a team-oriented environment.
</li></ul><p></p><h3 class="jobSectionHeader"><b>Preferred Qualifications:
</b></h3><ul><li>Experience with other SAP SuccessFactors modules (e.g., Recruiting, Onboarding, Performance &amp; Goals).
</li><li>Exposure to integration tools like SAP CPI or Dell Boomi.
</li><li>Familiarity with Agile project methodologies.
</li></ul><p></p><p><b>Education </b><i>(if blank, degree and/or field of study not specified)
</i></p>Degrees/Field of Study required:
<p></p>Degrees/Field of Study preferred:
<p></p><p><b>Certifications </b><i>(if blank, certifications not specified)
</i></p><p></p><p><b>Required Skills
</b></p><p></p><p><b>Optional Skills
</b></p>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}
<p></p><p><b>Desired Languages </b><i>(If blank, desired languages not specified)
</i></p><p></p><p><b>Travel Requirements
</b></p>Not Specified
<p></p><p><b>Available for Work Visa Sponsorship?
</b></p>Yes
<p></p><p><b>Government Clearance Required?
</b></p>No
<p></p><p><b>Job Posting End Date</b></p></div><p></p>

ETIC, EC SuccessFactors - Senior Associate

Ahead

<div><div><div>AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.</div>
<div></div>
<div>At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.</div>
<div></div>
<div>We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.</div>
<div></div>
<div><b><i>We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.</i></b></div><div></div><div><br>
As a Senior Technical Consultant focused on AI capabilities, you will own the end‑to‑end build of AI‑enabled solutions on the Now Platform &mdash; Now Assist skills and AI Agents through predictive models, AI Search, and the data foundations that make them work. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants and architects to shape complex agentic solutions. Beyond core platform development, you will lead AI enablement across at least one additional product suite (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate ambiguous business outcomes into secure, governed, measurable AI capabilities. Your depth in both platform engineering and applied AI will influence how our clients adopt agentic workflows and how they realize value from them.</div></div>
<div><div><h3 class="jobSectionHeader"><b>Roles &amp; Responsibilities</b></h3><div><div><div>
<div>
<div><p>Solution and Stakeholder Leadership</p>
</div>
<div><ul><li><p>Translate business outcomes and documented requirements into AI solutions that are secure, governed, explainable, and aligned to platform best practices</p>
</li>
</ul></div><div><ul><li><p>Identify and qualify AI use cases with clients, assessing data readiness, deflection or cycle‑time potential, risk tolerance, and human‑in‑the‑loop requirements. Articulate plainly when a use case is a poor fit for AI.</p>
</li>
</ul></div><div><ul><li><p>Conduct client and internal demos of Now Assist, AI Agents, AI Control Tower and agentic workflows, clearly explaining how outputs are produced, where guardrails sit, and what the measured impact is</p>
</li>
</ul></div><div><ul><li><p>Actively participate in Agile ceremonies, flagging technical and AI‑specific risks (data quality, hallucination exposure, adoption drag, licensing consumption) during planning</p>
</li>
</ul></div><div><p>Hands‑On Development and Delivery Governance</p>
</div>
<div><ul><li><p>Build and extend Now Assist skills, AI Agents, agentic workflows, and orchestration logic; author and tune prompts, tool definitions, and agent instructions against defined success criteria</p>
</li>
</ul></div><div><ul><li><p>Develop the supporting platform foundation: integrations, Flow Designer and Integration Hub actions, custom tools exposed to agents, Knowledge and catalog data quality, and the taxonomy that AI Search and Now Assist depend on</p>
</li>
</ul></div><div><ul><li><p>Configure and tune Predictive Intelligence models, Document and Task Intelligence, Virtual Agent and NLU/Conversational Interfaces, and AI Search relevancy</p>
</li>
</ul></div><div><ul><li><p>Extend AI beyond native capabilities via Generative AI Controller, AI Agent Fabric / MCP, and third‑party LLM or agent integrations where the use case warrants it</p>
</li>
</ul></div><div><ul><li><p>Establish evaluation discipline: baseline metrics, golden datasets, regression test suites for prompts and skills, A/B and pre/post measurement, and drift monitoring after go‑live</p>
</li>
</ul></div><div><ul><li><p>Enforce responsible‑AI guardrails &mdash; data handling and PII scoping, role‑based access to AI capabilities, audit and trace requirements, human approval gates, and configuration in AI Control Tower</p>
</li>
</ul></div><div><ul><li><p>Safeguard quality through peer reviews, automated tests, and coordinated promotions across dev, test, and prod, including cutover and rollback strategies for AI features</p>
</li>
</ul></div><div><ul><li><p>Own defect resolution during UAT and hyper‑care, including model and prompt performance issues, driving root‑cause analysis and continuous tuning</p>
</li>
</ul></div><div><p>Team Leadership and Mentoring</p>
</div>
<div><ul><li><p>Coach junior developers on AI fundamentals, prompt and agent design patterns, and the judgment to distinguish a demo from a production‑ready solution</p>
</li>
</ul></div><div><ul><li><p>Coordinate daily development tasks, remove roadblocks, and safeguard delivery timelines</p>
</li>
</ul></div></div><div><div><ul><li><p>Facilitate training sessions and knowledge‑sharing forums that raise AI fluency across the broader delivery team</p>
</li>
</ul></div><div><p>Innovation and Cross‑Product Leadership</p>
</div>
<div><ul><li><p>Lead AI delivery across at least one product suite beyond core platform work, understanding the process being augmented well enough to know where AI genuinely helps</p>
</li>
</ul></div><div><ul><li><p>Build reusable accelerators &mdash; skill libraries, agent patterns, evaluation harnesses, readiness assessments &mdash; and drive their adoption across engagements</p>
</li>
</ul></div><div><ul><li><p>Track each ServiceNow release for new AI capabilities, evaluate them hands‑on, and advise clients on adoption sequencing and licensing implications</p>
</li>
</ul></div><div><ul><li><p>Contribute lessons learned, benchmarks, and technical articles to internal knowledge bases and external community forums</p>
</li>
</ul></div></div></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div><div><div>
<div>
<ul><li><p>6+ years in the ServiceNow domain, with meaningful recent time spent building AI‑enabled solutions in production</p>
</li>
</ul></div><div><ul><li><p>ServiceNow AI depth &ndash; Now Assist, AI Agent Studio and AI Agent Orchestrator, Now Assist Skill Kit, AI Search, Predictive Intelligence, Document/Task Intelligence, Virtual Agent and NLU, AI Control Tower, and Generative AI Controller</p>
</li>
</ul></div><div><ul><li><p>Data foundation fluency &ndash; Understands that AI outcomes track data quality; comfortable with Workflow Data Fabric, CMDB/CSDM health, knowledge governance, and taxonomy design as prerequisites rather than afterthoughts</p>
</li>
</ul></div><div><ul><li><p>Core‑platform expertise &ndash; Integrations, Integration Hub, Flow Designer, Service Portal, UI Builder and Workspaces, imports, plus an architecture mindset for performance, scalability, and clean upgrades</p>
</li>
</ul></div><div><ul><li><p>Hands‑on coding &ndash; Advanced JavaScript and Glide APIs, REST integration design and consumption, auth schemes, and data pipelines; strong vanilla JavaScript fundamentals with testing habits and version‑control discipline</p>
</li>
</ul></div><div><ul><li><p>Applied AI craft &ndash; Prompt engineering and iteration, retrieval and grounding patterns, tool/function calling, agent decomposition and orchestration, and a working grasp of where LLMs fail and how to contain it</p>
</li>
</ul></div><div><ul><li><p>Evaluation and measurement rigor &ndash; Defines success metrics before building, tests systematically, and reports honest results including negative ones</p>
</li>
</ul></div><div><ul><li><p>Responsible AI judgment &ndash; Practical command of data privacy, access control, auditability, bias and hallucination risk, and the governance conversations that come with them</p>
</li>
</ul></div><div><ul><li><p>Product depth &ndash; Proven leadership in at least one suite beyond core ITSM and Service Portal</p>
</li>
</ul></div><div><ul><li><p>Collaborative mentor and lifelong learner &ndash; Explains AI concepts simply to non‑technical stakeholders, calibrates expectations against hype, and stays current in a space that changes quarterly</p>
</li>
</ul></div><div><ul><li><p>ServiceNow certifications &ndash; CSA, CAD, CIS, and AI‑related micro‑certifications are welcome, though demonstrated hands‑on expertise is valued more highly than credentials</p>
</li>
</ul></div><div><ul><li><p>Broader tech stack awareness &ndash; Familiarity with LLM providers and APIs, vector search and RAG architectures, MCP, cloud platforms, DevOps toolchains, or analytics outside the ServiceNow ecosystem</p>
</li>
</ul></div></div></div></div></div></div><div><div>$140,000 - $170,000 a year</div></div>
<div><div><i>The compensation range indicated in this posting reflects the On-Target Earnings (&ldquo;OTE&rdquo;) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate&rsquo;s relevant experience, qualifications, and geographic location.</i></div>
<div></div>
<div><b>Why AHEAD:</b></div>
<div></div>
<div>Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.</div>
<div></div>
<div>We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.</div>
<div></div>
<div><b>USA Employment Benefits include:</b></div>
<ul><li>Medical, Dental, and Vision Insurance</li></ul>
<ul><li>401(k)</li></ul>
<ul><li>Paid company holidays</li></ul>
<ul><li>Paid time off</li></ul>
<ul><li>Paid parental and caregiver leave</li></ul>
<ul><li>Plus more! See benefits https://www.aheadbenefits.com/ for additional details.</li></ul>
<div></div>
<div><b>Use of AI:</b></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.</div>
<div></div>
<div>If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected].</div>
<div></div>
<div>You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.</div>
</div></div><div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

ServiceNow Senior Technical Consultant - AI

<div><div>AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.</div>
<div></div>
<div>At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.</div>
<div></div>
<div>We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.</div>
<div></div>
<div><b><i>We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.</i></b></div><div></div><div><br>
As a Senior Technical Consultant focused on AI capabilities, you will own the end‑to‑end build of AI‑enabled solutions on the Now Platform &mdash; Now Assist skills and AI Agents through predictive models, AI Search, and the data foundations that make them work. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants and architects to shape complex agentic solutions. Beyond core platform development, you will lead AI enablement across at least one additional product suite (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate ambiguous business outcomes into secure, governed, measurable AI capabilities. Your depth in both platform engineering and applied AI will influence how our clients adopt agentic workflows and how they realize value from them.</div>
<h3 class="jobSectionHeader"><b>Roles &amp; Responsibilities</b></h3><div>
<div>
<div><p>Solution and Stakeholder Leadership</p>
</div>
<div><ul><li><p>Translate business outcomes and documented requirements into AI solutions that are secure, governed, explainable, and aligned to platform best practices</p>
</li>
</ul></div><div><ul><li><p>Identify and qualify AI use cases with clients, assessing data readiness, deflection or cycle‑time potential, risk tolerance, and human‑in‑the‑loop requirements. Articulate plainly when a use case is a poor fit for AI.</p>
</li>
</ul></div><div><ul><li><p>Conduct client and internal demos of Now Assist, AI Agents, AI Control Tower and agentic workflows, clearly explaining how outputs are produced, where guardrails sit, and what the measured impact is</p>
</li>
</ul></div><div><ul><li><p>Actively participate in Agile ceremonies, flagging technical and AI‑specific risks (data quality, hallucination exposure, adoption drag, licensing consumption) during planning</p>
</li>
</ul></div><div><p>Hands‑On Development and Delivery Governance</p>
</div>
<div><ul><li><p>Build and extend Now Assist skills, AI Agents, agentic workflows, and orchestration logic; author and tune prompts, tool definitions, and agent instructions against defined success criteria</p>
</li>
</ul></div><div><ul><li><p>Develop the supporting platform foundation: integrations, Flow Designer and Integration Hub actions, custom tools exposed to agents, Knowledge and catalog data quality, and the taxonomy that AI Search and Now Assist depend on</p>
</li>
</ul></div><div><ul><li><p>Configure and tune Predictive Intelligence models, Document and Task Intelligence, Virtual Agent and NLU/Conversational Interfaces, and AI Search relevancy</p>
</li>
</ul></div><div><ul><li><p>Extend AI beyond native capabilities via Generative AI Controller, AI Agent Fabric / MCP, and third‑party LLM or agent integrations where the use case warrants it</p>
</li>
</ul></div><div><ul><li><p>Establish evaluation discipline: baseline metrics, golden datasets, regression test suites for prompts and skills, A/B and pre/post measurement, and drift monitoring after go‑live</p>
</li>
</ul></div><div><ul><li><p>Enforce responsible‑AI guardrails &mdash; data handling and PII scoping, role‑based access to AI capabilities, audit and trace requirements, human approval gates, and configuration in AI Control Tower</p>
</li>
</ul></div><div><ul><li><p>Safeguard quality through peer reviews, automated tests, and coordinated promotions across dev, test, and prod, including cutover and rollback strategies for AI features</p>
</li>
</ul></div><div><ul><li><p>Own defect resolution during UAT and hyper‑care, including model and prompt performance issues, driving root‑cause analysis and continuous tuning</p>
</li>
</ul></div><div><p>Team Leadership and Mentoring</p>
</div>
<div><ul><li><p>Coach junior developers on AI fundamentals, prompt and agent design patterns, and the judgment to distinguish a demo from a production‑ready solution</p>
</li>
</ul></div><div><ul><li><p>Coordinate daily development tasks, remove roadblocks, and safeguard delivery timelines</p>
</li>
</ul></div></div><div><div><ul><li><p>Facilitate training sessions and knowledge‑sharing forums that raise AI fluency across the broader delivery team</p>
</li>
</ul></div><div><p>Innovation and Cross‑Product Leadership</p>
</div>
<div><ul><li><p>Lead AI delivery across at least one product suite beyond core platform work, understanding the process being augmented well enough to know where AI genuinely helps</p>
</li>
</ul></div><div><ul><li><p>Build reusable accelerators &mdash; skill libraries, agent patterns, evaluation harnesses, readiness assessments &mdash; and drive their adoption across engagements</p>
</li>
</ul></div><div><ul><li><p>Track each ServiceNow release for new AI capabilities, evaluate them hands‑on, and advise clients on adoption sequencing and licensing implications</p>
</li>
</ul></div><div><ul><li><p>Contribute lessons learned, benchmarks, and technical articles to internal knowledge bases and external community forums</p>
</li>
</ul></div></div></div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
<div>
<ul><li><p>6+ years in the ServiceNow domain, with meaningful recent time spent building AI‑enabled solutions in production</p>
</li>
</ul></div><div><ul><li><p>ServiceNow AI depth &ndash; Now Assist, AI Agent Studio and AI Agent Orchestrator, Now Assist Skill Kit, AI Search, Predictive Intelligence, Document/Task Intelligence, Virtual Agent and NLU, AI Control Tower, and Generative AI Controller</p>
</li>
</ul></div><div><ul><li><p>Data foundation fluency &ndash; Understands that AI outcomes track data quality; comfortable with Workflow Data Fabric, CMDB/CSDM health, knowledge governance, and taxonomy design as prerequisites rather than afterthoughts</p>
</li>
</ul></div><div><ul><li><p>Core‑platform expertise &ndash; Integrations, Integration Hub, Flow Designer, Service Portal, UI Builder and Workspaces, imports, plus an architecture mindset for performance, scalability, and clean upgrades</p>
</li>
</ul></div><div><ul><li><p>Hands‑on coding &ndash; Advanced JavaScript and Glide APIs, REST integration design and consumption, auth schemes, and data pipelines; strong vanilla JavaScript fundamentals with testing habits and version‑control discipline</p>
</li>
</ul></div><div><ul><li><p>Applied AI craft &ndash; Prompt engineering and iteration, retrieval and grounding patterns, tool/function calling, agent decomposition and orchestration, and a working grasp of where LLMs fail and how to contain it</p>
</li>
</ul></div><div><ul><li><p>Evaluation and measurement rigor &ndash; Defines success metrics before building, tests systematically, and reports honest results including negative ones</p>
</li>
</ul></div><div><ul><li><p>Responsible AI judgment &ndash; Practical command of data privacy, access control, auditability, bias and hallucination risk, and the governance conversations that come with them</p>
</li>
</ul></div><div><ul><li><p>Product depth &ndash; Proven leadership in at least one suite beyond core ITSM and Service Portal</p>
</li>
</ul></div><div><ul><li><p>Collaborative mentor and lifelong learner &ndash; Explains AI concepts simply to non‑technical stakeholders, calibrates expectations against hype, and stays current in a space that changes quarterly</p>
</li>
</ul></div><div><ul><li><p>ServiceNow certifications &ndash; CSA, CAD, CIS, and AI‑related micro‑certifications are welcome, though demonstrated hands‑on expertise is valued more highly than credentials</p>
</li>
</ul></div><div><ul><li><p>Broader tech stack awareness &ndash; Familiarity with LLM providers and APIs, vector search and RAG architectures, MCP, cloud platforms, DevOps toolchains, or analytics outside the ServiceNow ecosystem</p>
</li>
</ul></div></div><div><i>The compensation range indicated in this posting reflects the On-Target Earnings (&ldquo;OTE&rdquo;) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate&rsquo;s relevant experience, qualifications, and geographic location.</i></div>
<div></div>
<div><b>Why AHEAD:</b></div>
<div></div>
<div>Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.</div>
<div></div>
<div>We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.</div>
<div></div>
<div><b>USA Employment Benefits include:</b></div>
<ul><li>Medical, Dental, and Vision Insurance</li></ul>
<ul><li>401(k)</li></ul>
<ul><li>Paid company holidays</li></ul>
<ul><li>Paid time off</li></ul>
<ul><li>Paid parental and caregiver leave</li></ul>
<ul><li>Plus more! See benefits https://www.aheadbenefits.com/ for additional details.</li></ul>
<div></div>
<div><b>Use of AI:</b></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.</div>
<div></div>
<div>If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com.</div>
<div></div>
<div>You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.</div>
</div>
<p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

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