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senior associate support operations planning

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 This role will be based in Bengaluru, Karnataka.
 
 
 Support Strategy, Planning &amp; Operations (SPO) team moves fast to set direction for LinkedIn&rsquo;s Member &amp; Customer Support, solve toughest cross-functional problems, and deliver world-class customer experience. We are looking for a Senior Associate of Planning, who will support annual budget planning, forecasting &amp; workforce management, providing insights and recommendations to drive LinkedIn Global Support Operation&rsquo;s financial performance and strategic decisions.
 
 
 This role will require applying structured thinking to critical business questions, running deep analyses, generating insights, and developing meaningful recommendations to identify operational efficiencies and enable scale in our support operations. The ideal candidate will have strong communications skills, and be comfortable interacting with key cross-functional partners, including from Member &amp; Customer Support, Product Operations, Business Operations, Finance and other Ops teams.
 
 
 We're seeking a self-starter and independent thinker, who can thrive in a challenging &amp; fast-paced environment.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Drive efforts in forecasting support staffing requirements based on business trends, seasonal demand, historical data, and key performance indicators (KPIs).
 </li>
 <li>
 Support short-term strategic planning efforts across various channels (email, phone, chat, etc.) to forecast contact volume, agent handle time and other relevant metrics.
 </li>
 <li>
 Analyze large datasets to generate insights into workforce trends, staffing gaps, and operational performance to provide recommendations to enable decision making. Use performance data and analysis to identify areas for improvement.
 </li>
 <li>
 Identify and drive opportunities for automation, and streamline planning processes &amp; workflows where possible.
 </li>
 <li>
 Develop analytical frameworks to support LinkedIn&rsquo;s growth via new product launches, pilots or support offerings.
 </li>
 <li>
 Provide regular reports and presentations to leadership on key operational metrics, workforce plans &amp; changes and strategic recommendations.
 </li>
 <li>
 Document standard procedures, ensuring clarity and consistency in operations.
 </li>
 <li>
 Build strong and trusting relationships with key business partners &amp; stakeholders.
 </li>
 <li>
 Work collaboratively and cross-functionally to ensure alignment on business objectives.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Economics, Business, Operations, Data Science or other quantitative fields
 </li>
 <li>
 3+ years of work experience in strategic planning, workforce management, consulting, business operations, or a related field
 </li>
 <li>
 Experience with Excel and data analysis / data modeling
 
 
 
 </li>
 </ul>
 
 Preferred Requirements:
 
 
 
 <ul>
 <li>
 MBA or Masters in related field
 </li>
 <li>
 Experience developing, analyzing, and communicating complex analytical information clearly and effectively to senior management
 </li>
 <li>
 Experience in SQL and data visualization (Tableau, Power BI)
 </li>
 <li>
 Familiarity with AI-driven predictive analytics, planning or workforce mangement tools
 </li>
 <li>
 Familiarity with customer support key performance metrics, planning models, forecasting techniques, and process optimization methodologies
 
 
 
 </li>
 </ul>
 Suggested Skills
 
 
 <ul>
 <li>
 Up to date with industry trends and changes in WFM
 </li>
 <li>
 Clear ability to communicate outcomes and flag risks
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Senior Associate, Support Operations Planning

PwC Acceleration Center India

<div>
 At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. In customer marketing at PwC, you will specialise in providing consulting services focused on customer-centric marketing strategies. You will analyse customer behaviour, develop targeted marketing campaigns, and offer guidance and support to help clients optimise their marketing efforts, improve customer engagement, and drive revenue growth.
 
 
 Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Apply a learning mindset and take ownership for your own development.
 </li>
 <li>
 Appreciate diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Adopt habits to sustain high performance and develop your potential.
 </li>
 <li>
 Actively listen, ask questions to check understanding, and clearly express ideas.
 </li>
 <li>
 Seek, reflect, act on, and give feedback.
 </li>
 <li>
 Gather information from a range of sources to analyse facts and discern patterns.
 </li>
 <li>
 Commit to understanding how the business works and building commercial awareness.
 </li>
 <li>
 Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
 
 
 </li>
 </ul>
 
 PwC US ADVISORY &ndash; CSX &ndash; Sales, Service &amp; Marketing
 
 
 
 The Commercial &amp; Service Excellence platform helps clients transform how they engage, sell to, and serve their customers through strategy, operations, and technology. From optimizing go-to-market strategies to delivering and managing Salesforce and Dynamics platforms, the offering enables end-to-end commercial transformation. Whether modernizing sales, marketing, e-commerce or customer service functions, Commercial and Service Excellence equips teams to create connected customer experiences, drive revenue growth, and sustain performance through managed services.
 
 
 Our Sales, Service &amp; Marketing practice team, which is part of CSX, focuses on modernizing commercial functions across marketing, sales, and service to drive profitable growth and customer engagement. Combines strategy, operations, and technology&mdash;including Dynamics, enabling apps, and contact center platforms&mdash;to transform how clients activate and scale in the market.
 
 
 
 OFFERING OVERVIEW: MARKETING OPERATIONS
 
 
 
 Marketing Operations provides process and execution support around core marketing operations, including media management, advertising, 3rd party spend, marketing technology, demand generation, market research, consumer insights, product marketing. Supports process excellence and design alongside marketing &amp; commerce technology implementations. Sub-offerings include Marketing Operations - Salesforce, Marketing Operations - Other Technologies (e.g., Adobe).
 
 
 
 Knowledge Preferred
 
 
 
 POSITION REQUIREMENTS &ndash;
 
 Experienced Associate / Senior Associate
 
 
 
 
 Role
 
 
 
 We are looking for highly motivated and skilled business-first, tech-native professionals to join our Marketing Operations excellence consulting team. This is a hands-on consulting role suited for individuals who can bring strategic thought leadership across people, process &amp; technology initiatives in a fast-paced cross-functional global environment. Ideal candidates will have:
 
 
 <ul>
 <li>
 Relevant experience in Marketing strategy, Campaign-to-Lead Process design, MarTech solution architecture and implementation of marketing technology solutions as a business analyst or program manager, preferably in a B2B environment.
 </li>
 <li>
 Understanding of marketing operations frameworks, customer journey mapping, experience design, governance structures, and performance metrics.
 </li>
 <li>
 Familiarity with marketing and advertising processes &amp; systems, including digital campaign management, CRM, lead nurturing, and funnel optimization.
 </li>
 <li>
 Hands - on experience as a Business Analyst/ Functional lead in one or more Marketing Operations priority areas:
 </li>
 <li>
 Marketing automation Process &amp; use of tools such as Salesforce Marketing Cloud, Marketo Engage, Adobe Journey Optimizer, HubSpot, Oracle Eloqua or similar platforms to drive personalized marketing communications across multiple channels and surfaces.
 </li>
 <li>
 Customer Data Design and use of CDP platforms such as Salesforce Data Cloud, Adobe Experience Platform / Real-time CDP, Treasure data or similar platforms to drive effective audience segmentation and personalization.
 </li>
 <li>
 Media Planning, buying and mix-modelling to drive effective growth through performance marketing.
 </li>
 <li>
 Digital Commerce process &amp; use of tools such as Adobe Commerce, SAP Hybris, Salesforce B2B commerce cloud to drive low-touch/ no-touch revenue stream.
 </li>
 <li>
 Understanding of integration points between MarTech platforms, CRM systems, eCommerce portals and analytics tools.
 </li>
 <li>
 Demonstrated history of leveraging emerging marketing trends, tools and best practices including AI use-cases to drive innovation.
 </li>
 <li>
 Strong critical thinking and problem-solving abilities.
 </li>
 <li>
 Clear and impactful verbal and written communication and presentation skills engaging both technical and non-technical stakeholders.
 </li>
 <li>
 Ability to leverage data analysis and analytics to inform decisions and optimize outcomes.
 </li>
 <li>
 Exposure to clients/ stakeholders in a global environment.
 
 
 </li>
 </ul>
 
 Skills Preferred
 
 
 
 Candidates should be able to demonstrate extensive customer transformation consulting abilities within a project team that includes the following:
 
 
 
 Strategy &amp; Design Engagements
 
 
 
 <ul>
 <li>
 Work with high-profile onshore client stakeholders to help drive excellence across Marketing Operations function.
 </li>
 <li>
 Conduct People-Process-Technology current state assessment and design future state Marketing Operating model and capability roadmap.
 </li>
 <li>
 Develop and optimize end-to-end marketing and advertising process workflows spanning digital campaigns, demand generation, CRM integration, lead management, sales funnel enhancement, data platforms optimization and personalization.
 </li>
 <li>
 Experience with GenAI tools to assist in creating campaign briefs, email copy, social media posts, and dynamic ad variants at scale.
 </li>
 <li>
 Leverage Marketing Analytics tools to optimize third-party marketing spend, media-mix and advertising strategies through data-driven insights.
 </li>
 <li>
 Create documentation, playbooks, and reusable frameworks to promote process consistency and scalability.
 </li>
 <li>
 Work with marketing and sales teams to align on KPIs and reporting standards.
 </li>
 <li>
 Support the planning and delivery of market research and consumer insight initiatives.
 
 
 </li>
 </ul>
 
 Implementation &amp; Optimization Engagements
 
 
 
 <ul>
 <li>
 Play the role of Business Analyst/ Project Manager for marketing technologies implementation projects including Salesforce Marketing Cloud &amp; Data Cloud, Adobe Experience Cloud, Google Analytics, and other leading tools.
 </li>
 <li>
 Utilize automation platforms to streamline campaign execution, audience targeting, and performance tracking.
 </li>
 <li>
 Support initiatives aimed at optimizing channel sales processes and ensuring cross-channel campaign alignment.
 </li>
 <li>
 Ability to use AI tools (e.g., Power BI Copilot, ChatGPT Advanced Analysis, Agentforce) to automate and accelerate insight extraction from campaign performance data, derive insights, and recommend improvements.
 </li>
 <li>
 Ensure data integrity and governance across platforms used for campaign execution and measurement.
 
 
 </li>
 </ul>
 
 Change Management And Other Responsibilities
 
 
 
 <ul>
 <li>
 Contribute to the delivery of marketing transformation engagements, including implementation roadmaps and change management.
 </li>
 <li>
 Participate in business development activities such as proposal development and solution design.
 
 
 </li>
 </ul>
 
 Educational Background
 
 
 
 
 MBA in Sales / Marketing / Strategy/ Analytics from a premier B-School
 
 
 
 
 Additional Information
 
 
 
 <ul>
 <li>
 Travel Requirements: Travel to client locations may be required as per project requirements.
 </li>
 <li>
 Experience: 2-5 years (Experience Associate) / 5-8 years (Senior Associate) of prior relevant work experience in a Marketing Operations or Marketing Analytics consulting role in management consulting organization or similar multinational environment.
 </li>
 </ul>
</div>

Associate- Marketing Operations

Duruper

<div>
 
 
 Job Description :
 
 
 
 The Product Associate will support the Product Management team in driving product development, market research, and go-to-market execution. This role requires analytical thinking, cross-functional collaboration, and a strong understanding of user needs to ensure delivery of impactful product solutions aligned with business goals.
 
 
 
 
 
 
 Salary :
 
 
 INR&nbsp;500000&nbsp;-&nbsp;900000
 
 
 
 
 Experience :
 
 
 0&nbsp;-&nbsp;2&nbsp;years
 
 
 
 Location : Bengaluru, Karnataka, India
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist Product Managers in defining product requirements, roadmaps, and feature prioritization.
 </li>
 <li>
 Conduct market research, competitor analysis, and customer feedback collection to identify trends and opportunities.
 </li>
 <li>
 Collaborate with Engineering, Design, Sales, and Marketing teams to support product development and launches.
 </li>
 <li>
 Prepare product documentation, user guides, and training material to support internal and external stakeholders.
 </li>
 <li>
 Track product performance metrics, user adoption, and customer satisfaction to drive continuous improvements.
 </li>
 <li>
 Support the preparation of business cases, presentations, and reports for senior management.
 </li>
 <li>
 Participate in sprint planning, product reviews, and stand-ups to ensure smooth delivery cycles.
 </li>
 <li>
 Act as a liaison between stakeholders and the product team to ensure alignment on product vision and execution.
 </li>
 </ul>
 
 
 
 
 
 Mandatory Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, Computer Science, or related field (MBA preferred).
 </li>
 <li>
 0&ndash;2 years of experience in product management, business analysis, or related roles.
 </li>
 <li>
 Strong analytical, problem-solving, and organizational skills.
 </li>
 <li>
 Proficiency in tools such as MS Office, Jira, Confluence, or other product management software.
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to work across teams.
 </li>
 <li>
 Familiarity with agile methodologies and product lifecycle management.
 </li>
 </ul>
 
 
 
</div>

Product Associate

Lowe's India

<div>
 
 
 About Lowe&rsquo;s
 
 
 
 
 
 
 
 Lowe&rsquo;s is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe&rsquo;s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe&rsquo;s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
 
 
 
 
 
 
 About the Team
 
 
 
 
 
 
 The Associate Relations (AR) team at Lowe&rsquo;s India partners with HRBPs and leaders to foster a fair, transparent, and engaging workplace. The team supports associates and leaders through thoughtful case management, proactive guidance, and policy enhancement, ensuring every interaction strengthens trust and alignment with organizational values. By listening to associate voices and sharing actionable insights, AR drives continuous improvement, nurtures positive experiences, and enables a high-performance culture.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 The Senior Analyst &ndash; Associate Relations is a trusted advisor to associates, HRBPs, and business leaders, with accountability for driving complex associate relations (AR) cases, enhancing organizational culture, and shaping policies and processes that enable a compelling associate experience. This role goes beyond execution by influencing outcomes, independently managing sensitive cases, and designing scalable frameworks that strengthen Lowe&rsquo;s associate engagement strategy.
 
 
 As a member of the India Associate Relations team under the HRBP function, you will provide subject matter expertise and deliver insights that guide leaders toward proactive associate relations interventions.
 
 
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 
 
 Core Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Serve as a subject matter expert in Associate Relations, ensuring seamless experiences for associates and leaders.
 </li>
 <li>
 Independently manage mid-to-complex AR cases, including grievance redressals, PIPs, disciplinary actions, and escalations, partnering with Legal as needed.
 </li>
 <li>
 Act as a key advisor to HRBPs and CoEs on associate life cycle interventions, policies, and organizational culture.
 </li>
 <li>
 Counsel leaders and associates on HR policies and practices, balancing empathy with business needs and compliance.
 </li>
 <li>
 Drive efficiency and productivity by identifying process gaps, recommending automation opportunities, and implementing scalable SOPs.
 </li>
 <li>
 Design frameworks and success measures for critical AR activities, ensuring continuous improvement and alignment to organizational goals.
 </li>
 <li>
 Lead efforts to analyze and interpret associate data (e.g., exit interview trends, skip connects, grievance patterns) and present actionable insights to leadership.
 </li>
 <li>
 Contribute to the expansion of AR scope by proactively identifying emerging associate needs and innovating processes.
 </li>
 <li>
 Coach and support Analysts within the team, building AR capability and ensuring knowledge sharing.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Years of Experience:
 
 
 
 
 
 <ul>
 <li>
 Minimum 4&ndash;6 years of experience in Associate Relations / HR Generalist role, with proven success in handling complex employee relations issues.
 </li>
 </ul>
 
 
 
 
 
 Education Qualification &amp; Certifications (optional)
 
 
 
 
 Required Minimum Qualifications
 
 :
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Postgraduate in Human Resources or equivalent professional certification in Employee/Industrial Relations
 </li>
 </ul>
 
 
 
 
 
 Skill Set Required
 
 
 
 
 Primary Skills (Must have)
 
 
 
 
 
 <ul>
 <li>
 Proven expertise as an HR Generalist with specialization in Associate Relations.
 </li>
 <li>
 In-depth understanding of HR policies, labor/employment laws, and compliance requirements.
 </li>
 <li>
 Advanced skills in case management, conflict resolution, and stakeholder influence.
 </li>
 <li>
 Demonstrated ability to analyze data and provide actionable insights to business leaders.
 </li>
 <li>
 Strong facilitation and advisory skills with proven ability to influence outcomes at senior levels.
 </li>
 <li>
 Excellent communication (verbal and written) and interpersonal skills; adept at handling sensitive discussions with sensitivity and discretion.
 </li>
 <li>
 Proficiency in MS Office; experience with HRIS systems (e.g., PeopleSoft) is an advantage.
 </li>
 <li>
 Strong organizational skills, with a results-driven and continuous improvement mindset.
 </li>
 <li>
 Passion for creating a compelling associate experience and driving organizational culture.
 </li>
 <li>
 Ability to thrive in a high-profile, fast-paced, and ambiguous environment, demonstrating resilience and ownership.
 </li>
 <li>
 Ability to maintain a high level of confidentiality at all times.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under state or local law. Lowe&rsquo;s wishes to maintain appropriate standards and integrity in meeting the requirements of the Information Technology Act&rsquo;s privacy provisions.
 
 
</div>

Sr. Analyst - Associate Relations ( HRBP/Employee relations)

Indian Institute for Human Settlements

<div>
 
 
 Job Description
 
 
 
 As part of IIHS&rsquo; detailed legal work, we are looking for a candidate to fill the full-time position of Senior Associate &ndash; Legal &amp; Regulation in our Bengaluru office.
 
 
 
 
 
 
 Activities and Tasks
 
 
 
 Responsibilities would include, but not be limited to, the following:
 
 
 
 
 <ul>
 <li>
 Legal Support (primary):
 </li>
 <li>
 Assisting with legal and regulatory matters;
 </li>
 <li>
 Contract drafting and contract management;
 </li>
 <li>
 Transactional advisory and drafting, preferably with experience of:
 </li>
 <li>
 Matters pertaining to the &lsquo;not for profit&rsquo; sector;
 </li>
 <li>
 Procurement and tendering;
 </li>
 <li>
 Construction contracts (Works, Design Build, PPP models);
 </li>
 <li>
 Transactional elements of IPR related matters;
 </li>
 <li>
 Providing documentation support;
 </li>
 <li>
 Institutional process drafting;
 </li>
 <li>
 Assisting with legal advisory, memos and opinion writing, litigation proceedings and related support as applicable;
 </li>
 <li>
 Undertaking legal and regulatory due diligence;
 </li>
 <li>
 Research (secondary):
 </li>
 <li>
 Assisting with research and academic work on aspects of urban law and policy, as relevant to IIHS;
 </li>
 <li>
 Further, research on Higher Education including, but not limited to, the following:
 </li>
 <li>
 Analysis and drafting on legal and regulatory matters, including the laws and policies relating to Higher Education:
 </li>
 <li>
 Legislative developments both central and state;
 </li>
 <li>
 Policies and schemes both central and state;
 </li>
 <li>
 Relevant case law at Supreme Court, High Courts and subordinate courts as applicable;
 </li>
 <li>
 Ensuring effective and rigorous analysis and adequate documentation;
 </li>
 <li>
 Institutional process drafting, including policies;
 </li>
 <li>
 Legal advisory, memos and opinion writing, litigation proceedings and related support;
 </li>
 <li>
 Undertaking legal and regulatory due diligence;
 </li>
 <li>
 Conducting research and analysis of latest developments in Higher Education in India and abroad, including in the field of Digital Blended Learning and Education Rankings;
 </li>
 <li>
 Providing support to other IIHS activities including academics, research, training, practice, operations and others;
 </li>
 <li>
 Participating in all activities of Institution-Building at IIHS; carrying out tasks as assigned.
 </li>
 </ul>
 
 
 
 
 
 Structure and Reporting
 
 
 
 The Senior Associate &ndash; Legal &amp; Regulation will report to the Chief &ndash; Legal &amp; Regulation or to any other person designated by the Chief &ndash; Legal &amp; Regulation at IIHS, and will collaborate effectively with a diverse group of internal teams and external individuals/ organisations, and students.
 
 
 
 
 
 
 Person Specification
 
 
 
 We are looking for a competent and efficient lawyer with the below qualifications:
 
 
 
 
 <ul>
 <li>
 A minimum of Bachelor&rsquo;s degree in Law;
 </li>
 <li>
 At least 5 years of work experience in relevant areas, including preferably, experience of dealing with legal and regulatory issues in the not-for-profit sector;
 </li>
 <li>
 Excellent analytical skills and a high degree of proficiency in Microsoft Word and Excel;
 </li>
 <li>
 Excellent communication skills in written English;
 </li>
 <li>
 Good communication skills and fluency in Hindi/Kannada (written and spoken);
 </li>
 <li>
 Ability to undertake rigorous research on contracts, labour law, taxation law, privacy/date protection legislation, case law, institutional structures and relevant legislative matters, with pronounced evidence of strong drafting and transactional skills;
 </li>
 <li>
 Competence to understand law in contexts and propose iterative solutions;
 </li>
 <li>
 Expertise to assist with litigation related matters;
 </li>
 <li>
 Ability to work in a highly inter-disciplinary team and under strict and frequent deadlines;
 </li>
 <li>
 Professional experience in dealing with Government agencies/entities.
 </li>
 </ul>
 
 
 
 
 This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken.
 
 
 
 
 
 The search will remain open until the position is filled.
 
 
 
 
 
 
 Location
 
 
 
 This position is based in Bengaluru and may entail travel to other locations in India.
 
 
 
 
 
 
 Review and Assessment
 
 
 
 The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS.
 
 
 
 
 
 
 Diversity Policy
 
 
 
 IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions.
 
 
 
 
 
 
 Contact
 
 
 
 Please write to us at
 
 hr@iihs.co.in
 
 if you need any clarifications while filling the online application form.
 
</div>

Senior Associate – Legal & Regulation

Clusterzap.ai

<div>
 We are looking for a passionate and creative Junior Digital Marketing Associate to support our marketing team across various digital channels. The ideal candidate should be enthusiastic about digital marketing, eager to learn, detail-oriented, and capable of executing day-to-day marketing tasks that drive brand awareness, engagement, and lead generation.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Content &amp; Social Media Marketing
 </li>
 <li>
 Assist in creating engaging content for social media platforms (Instagram, Facebook, LinkedIn, X, etc.).
 </li>
 <li>
 Schedule and publish posts using social media management tools.
 </li>
 <li>
 Monitor social media channels, respond to comments/messages, and track audience engagement.
 </li>
 <li>
 Support in designing basic creatives using Canva or similar tools.
 </li>
 <li>
 SEO &amp; Website Support
 </li>
 <li>
 Conduct keyword research and assist in optimizing website pages.
 </li>
 <li>
 Support on-page SEO tasks such as meta tags, header tags, internal linking, and content updates.
 </li>
 <li>
 Coordinate with developers/content team to implement SEO recommendations.
 </li>
 <li>
 Campaign Execution (Email, SMS, WhatsApp, Ads)
 </li>
 <li>
 Support the execution of email, SMS, WhatsApp, and push marketing campaigns.
 </li>
 <li>
 Assist with audience segmentation, list preparation, and performance tracking.
 </li>
 <li>
 Coordinate with internal teams to ensure timely delivery of campaigns.
 </li>
 <li>
 Analytics &amp; Reporting
 </li>
 <li>
 Track campaign performance across channels using tools such as Google Analytics, Meta Business Suite, etc.
 </li>
 <li>
 Prepare weekly and monthly marketing performance reports.
 </li>
 <li>
 Analyze data to identify trends and improvement opportunities.
 </li>
 <li>
 Market Research
 </li>
 <li>
 Conduct competitor research and prepare insights for marketing strategy.
 </li>
 <li>
 Stay updated with the latest digital marketing trends, tools, and best practices.
 </li>
 <li>
 Coordination &amp; Execution
 </li>
 <li>
 Coordinate with designers, content writers, and sales teams for campaign execution.
 </li>
 <li>
 Support the marketing manager in planning and executing marketing activities.
 </li>
 <li>
 Assist in maintaining marketing documentation, assets, and performance trackers.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Learning opportunities with hands-on digital marketing experience.
 </li>
 <li>
 Exposure to cross-functional teams and real campaign execution.
 </li>
 <li>
 Mentorship from senior marketing professionals.
 </li>
 <li>
 Growth and career advancement opportunities.
 </li>
 <li>
 Friendly, collaborative work environment.
 
 
 </li>
 </ul>
 About Company: Clusterzap is an easy-to-use marketing automation platform with a unique content management system that helps companies streamline their marketing activities, build web portals, improve the improve the user experience, create campaigns, generate demand, improve sales performance, measure results, and measure ROI.
</div>

Junior Digital Marketing Associate in Bangalore

<div>
 
 
 About Lowe&rsquo;s
 
 
 
 
 
 
 Lowe&rsquo;s is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe&rsquo;s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe&rsquo;s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
 
 
 
 
 
 Lowe&rsquo;s India, the Global Capability Center of Lowe&rsquo;s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe&rsquo;s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
 
 
 
 
 
 
 About the Team
 
 
 
 
 
 
 The Supply Chain team is responsible to enable product availability across channels in optimized cost as well as time. This team delivers on strategic priorities and provides support through transformation to help Lowe&rsquo;s build best in class Supply Chain capabilities.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 
 
 
 The primary purpose of this role is to help Lowe&rsquo;s become more efficient at managing our Transportation Operations and serving our internal customers by facilitating a center of excellence for system maintenance, freight pay exception management &amp; reporting. This position is responsible for leading a team of Analysts that own these processes &amp; will be instrumental in finding opportunities to streamline, automate and identify ways to improve overall Transportation operations.
 
 
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 Core Responsibilities:
 
 
 <ul>
 <li>
 Lead team of analysts to drive processes associated with system maintenance, freight pay exception management &amp; reporting. Oversee operational activities to ensure adherence to quality &amp; timeliness.
 </li>
 <li>
 Oversee process transitions &amp; identify opportunities for improvement, as applicabe
 </li>
 <li>
 Helps establish and accomplish Transportation service improvements, as well as cost savings.
 </li>
 <li>
 Identifies trends in transportation performance &amp; proactively shares insights to improve.
 </li>
 <li>
 Identifies &amp; stays informed of best practices across the industry.
 </li>
 <li>
 Act as Subject Matter Expert for all central initiatives and partners across teams.
 </li>
 <li>
 Builds content to support decision making, including supporting modeling results, alternatives considered, timelines and financial impacts/requirements.
 </li>
 <li>
 Sponsor &amp; guide projects and ideation efforts for continuous process improvements.
 </li>
 <li>
 Partners with Technology and Product Teams to drive improvements in Tools and Systems.
 </li>
 <li>
 Identify trends &amp; adapt to new ways of working on daily execution activities such as workload allocation, prioritization, SLA &amp; Quality Adherence, etc.
 </li>
 <li>
 Participates in people management responsibilities such as evaluation, talent planning, associate development, etc.
 </li>
 </ul>
 
 
 
 
 
 Years of Experience:
 
 
 
 
 
 
 Overall 8+ years of Experience
 
 <ul>
 <li>
 6+ years of experience in Supply chain Management
 </li>
 <li>
 3+ years experience Transportation
 </li>
 <li>
 4+ years experience of project management
 </li>
 <li>
 3+ years of prior leadership experience
 </li>
 </ul>
 
 
 
 
 
 Education Qualification &amp; Certifications (optional)
 
 
 
 
 Required Minimum Qualifications
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelors Degree in Engineering, Supply Chain Management, Operations Research or Related Field
 </li>
 </ul>
 
 
 
 
 
 Skill Set Required
 
 
 
 
 
 
 
 Primary Skills (must have)
 
 
 <ul>
 <li>
 Excellent understanding of Supply Chain concepts
 </li>
 <li>
 Good Understanding of Inventory Management, Planning, Forecasting &amp; Transportation processes &amp; concepts
 </li>
 <li>
 Project Management Experience - Ability to manage multiple tasks/projects simultaneously
 </li>
 <li>
 Excellent Communication - writing and communication skills, including the ability to develop analytical documents for presentations to Senior Leaders
 </li>
 <li>
 Strong Stakeholder Management
 </li>
 <li>
 Strong foundation &amp; understanding of Math/Finance
 </li>
 <li>
 Advance knowledge in MS Office, Lowe&rsquo;s Data Platforms, Ability to extract/cleanse Data
 </li>
 <li>
 Excellent Data interpretation &amp; Problem Solving
 </li>
 <li>
 Prior experience of leading teams
 </li>
 </ul>
 
 
 Secondary Skills (desired)
 
 
 <ul>
 <li>
 Understanding in Data mining and visualization tool such as Power BI &amp; SQL
 </li>
 </ul>
 
 
 
 
 
 Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under state or local law. Lowe&rsquo;s wishes to maintain appropriate standards and integrity in meeting the requirements of the Information Technology Act&rsquo;s privacy provisions.
 
 
 
 
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Manager - Global Transportation Operation (Supply Chain)

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