senior benefits manager

Marsh McLennan Agency

<div><h2 class="jobSectionHeader">Company:</h2>
Marsh McLennan Agency
<h2 class="jobSectionHeader">Description:</h2>
JOB TITLE: Senior Benefits Account Manager
JOB TYPE: FLSA Non-Exempt
SUMMARY:
The Senior Benefits Account Manager position is a vital contributor to the client services team. The successful candidate will be experienced with strong employee benefits insurance account (broker) support. This position is set apart as a lead or expert &ldquo;power user&rdquo; for a given account team.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Data Entry
<ul><li>Utilize agency management systems to conduct data entry</li>
</ul>Documentation
Benefit Point &amp; ImageRight
Enter client data into Benefit Point adequate to complete following:
<ul><li>RFP&rsquo;s</li>
<li>Prospect/opportunity Report</li>
<li>Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation</li>
</ul>Customer Service
<ul><li>Provide support for Account Executive through duties and responsibilities listed this Job Description and Benefits Timeline.</li>
<li>Research and answer questions regarding benefit plans, claims and billings for client, update Benefit Point activities and adhere to the Benefits Timeline</li>
<li>Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager.</li>
<li>Maintain on-line client binder as per department guidelines</li>
<li>Coordinate workflows as per activities created as per Benefit Timeline</li>
<li>Function as a lead for other Account Managers in the absence of the Account Executive</li>
<li>Seen as a mentor and subject matter expert (a recognized &ldquo;go-to&rdquo; person), demonstrating superior skills and proficiencies with internal procedures and systems</li>
<li>Liaison for other Account Managers on coverages and processes</li>
<li>May take the lead on quality check/training of new colleagues</li>
<li>Strong cooperation and effective communication with clients, vendors and co-workers.</li>
</ul>Marketing
<ul><li>Request for Proposal (RFP) &ndash; Create and release to Carriers by due date as per Benefit Timeline</li>
<li>Create and maintain marketing binder as per Department Guidelines and Benefit Timeline</li>
<li>Follow up with carriers to insure they have everything needed to quote, submit any missing information, review quotes as they are received to insure they are correct and received by the deadline as per RFP timelines.</li>
<li>Spreadsheets &ndash; Prepare and review for accuracy as per Department Guidelines and Benefit Timeline.</li>
<li>Formal Proposal &ndash;Finalize and review for accuracy spreadsheets and any other materials that are to be included in the Formal Proposal. Preparation for the Formal Proposal can include copying, printing and binding or materials necessary for creating the formal proposal.</li>
 </ul>Communciation
<ul><li>Prepare and develop communication booklets as per Department Guidelines and Benefit Timeline.</li>
<li>Enrollment Meetings &ndash; Conduct enrollment meetings as necessary</li>
</ul>Reporting
<ul><li>ICAF/Milliman/DMW &ndash; Gather Data necessary and submit to carriers. Compile information for Sr. Account Consultant/Executive Team Lead as per Department Guidelines and Benefit Timeline.</li>
<li>Aggregate Reports &ndash; Upon request of Account Executive, create the aggregate report that is used in the analysis for the client.</li>
<li>Initiate stewardship report from workflows and activities in Benefit Point.</li>
</ul>Compliance
<ul><li>Medicare Part D - Submit Medicare Part D disclosure letters to client as per Benefit Timeline</li>
<li>Schedule A&rsquo;s &ndash; Compile Data from Carriers and submit Schedule A&rsquo;s to client as per Department Guidelines and Benefit Timeline</li>
<li>Annual Notices &ndash; Prepare Annual Notices for Mail/E-mail/Distribution and request processing date to ensure annual distribution as appropriate.</li>
</ul>Technical Expertise
Expand Technical skill set by participating in technical skill development.
<ul><li>Complete Bisys Correspondence courses for major lines of business (i.e., Health Concepts, Life Concepts, Disability Income Insurance, Group Insurance, and Health Savings Account).</li>
<li>Initiate participation in the GBA certification.</li>
<li>Participation in the EBIA Webinars for 12 hours of CE&hellip;&hellip;&hellip;..goal is attendance in all sessions.</li>
<li>Provide support to Sr. Account Consultant or Account Executive as directed.</li>
<li>Demonstrated success in servicing multiple client renewals under mentorship of Trainer</li>
</ul>REQUIREMENTS:
<ul><li>Education: College Degree Preferred</li>
<li>Have or obtain Group 1 License within 12 weeks of hire</li>
<li>2+ years as an Assistant AM/Account Manager at MMA preferred</li>
<li>Strong comprehension of contract requirements</li>
<li>Bilingual Spanish a major plus</li>
<li>Ability to multi-task, prioritize work, possess basic word processing and spreadsheet computer skills.</li>
<li>Ability to demonstrate cooperation and effective communication with clients, vendors and internally with co-workers.</li>
<li>Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness.</li>
<li>Operational knowledge of various windows based application programs such as Excel, Word, Power Point and current Internet technologies</li>
<li>Willing to work overtime due to cyclical nature of business.(primarily August thru December)</li>
<li>Masters all Account Manager duties and demonstrates proficiency and how to research and access best practice documentation</li>
</ul>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh &amp; McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers .</div>

Sr. Benefits Account Manager

Bolton Partners Inc

<div>Description: 
Senior Benefit Analyst
Remote Worker or Towson local office
Job Title: Senior Benefit Analyst
Location: Remote
Salary: $80,000 - $115,000
Department: Benefit Administration Services
Employment Type: Full-time
Job Summary:
The primary responsibility of the Senior Benefit Analyst is to lead and execute complex benefits administration implementations and ongoing service support by translating HR, payroll, and benefits data into scalable configuration and data exchange solutions. Core responsibilities include advanced requirements discovery, data diagnostics, configuration strategy, testing governance, and release readiness for client set up and annual renewals. The Senior Benefit Analyst serves as a key client advisor and internal escalation point to ensure data integrity across payroll and carrier systems, optimize processes, and drive continuous improvement through documentation and standards. This position will report to the Senior Director of Benefit Administration and partner closely with clients and other Bolton Benefit Administration Services (BAS) and Health Team members.
Duties &amp; Responsibilities include:<ul><li>
Lead client implementations, renewals, and annual open enrollment cycles using strong project management and consulting skills, including workplans, testing coordination, stakeholder management, status updates, and clear next steps while balancing multiple priorities and deadlines.</li><li>
Lead end-to-end data conversion from legacy platforms, including data mapping, cleansing, validation, and reconciliation.</li><li>
Own requirements discovery and solution design by translating HR/payroll processes and benefit plan provisions into scalable configuration, integrations, and data flows; define data formats, validation rules, timelines, risks, and dependencies.</li><li>
Configure, test, and implement HR and benefits administration solutions, establishing standards for build quality, maintainability, and release readiness.</li><li>
Serve as the primary client liaison and escalation point for complex configuration, file, and data issues&mdash;diagnosing root causes and coordinating with internal teams, vendors, and carriers to align expectations and drive timely resolution.</li><li>
Own carrier file processes (e.g., 834 and custom formats), including build, testing, reconciliation, and ongoing discrepancy management.</li><li>
Perform and oversee ongoing audits of client, carrier, and platform data; establish quality checks, monitor trends, and drive corrective and preventive actions to reduce defects and rework.</li><li>
Create and maintain client-facing and internal documentation to support implementations, ongoing service, training, and audit readiness; contribute to operational tracking, reporting, metrics, and continuous process improvement.</li><li>
Mentor and develop benefit analysts through onboarding, coaching, and progressive ownership; provide peer review of builds, carrier files, and deliverables; model effective client communication and escalate risks early as needed.</li></ul>
Requirements:
<ul><li>8 &ndash; 10 years&rsquo; experience working with HR-related information systems and/or online self-service benefit enrollment systems; bswift (preferred), PlanSource and/or Benefitfocus experience.</li><li>
Strong knowledge of benefits administration systems and EDI, including 834 files; bswift FeedBuilder experience preferred.</li><li>
Advanced proficiency in MS Excel (e.g., pivots, lookups, data validation) and strong working knowledge of MS Office products.</li><li>
Experience supporting ACA administration and reporting is a plus.</li><li>
Excellent analytical skills and attention to detail, with ability to troubleshoot complex data issues end-to-end.</li><li>
Strong customer service and consulting skills; ability to manage multiple clients across implementation and ongoing service, including escalations and competing deadlines.</li><li>
Bachelor&rsquo;s degree in a related field and/or industry certification preferred (e.g., CEBS, SHRM-CP/SCP, or HRCI).</li></ul>
Our firm offers a collaborative work environment, opportunities for professional growth, and a generous benefits package, including family health, vision, and dental benefits; employer-paid disability and life insurance benefits; a 401(k) plan with match after 6 months of employment; vacation and sick leave; paid holidays; hybrid telework arrangements; and monthly fitness stipends.
Equal Employment Opportunity &amp; Accessibility Statement
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Applicants requiring reasonable accommodation during the application or interview process may contact Human Resources for assistance.
Additional Information
Employment may be contingent upon the successful completion of a background check, consistent with applicable laws.</div>

Senior Benefits Analyst

Rochester Regional Health

<div>Job Title: Senior Benefits Analyst: Riedman Campus: (Full time, Hybrid)
Department: Human Resources- Benefits, Leave and Retirement
Location: 100 Kings Highway South Rochester, NY 14617
Hours Per Week: 40 hours per week
Schedule: 08:30am-5:00pm. This is a hybrid position with approximately 2-3 days on site.
Position Summary:
Responsible for analyzing current market trends in order to make benefit recommendations to department leadership. Day to day responsibilities include accurate and timely administration of all benefit programs. Acts as a liaison between participants and vendors with regard to benefit issues.
Resolves benefit escalations from employees and management; and provides guidance to members of the Human Resources department, management, and general employee population regarding benefit policies and procedures. Assists in fulfillment of regulatory requirements to ensure compliance.
Assumes preceptor role for other Benefits Analysts or direct responsibility and accountability for oversight of other Benefits Analysts. Provides leadership by delegating appropriate responsibilities to assigned Benefit personnel. Assesses the needs and provides recommendations regarding team member development to HR leadership team.
Key Responsibilities:<ul><li>Administers various benefit programs including, but not limited to: self-funded medical, prescription, dental, vision, flexible spending accounts, health savings accounts, COBRA disability, life insurance, AD&amp;D, voluntary benefits, tuition benefits, retirement plans while maintaining an in-depth understating of all benefit policies, programs and eligibility requirements.</li><li>Serves as a Benefits subject matter expert and communicates effectively with employees, and all Human Resources functional areas and leadership across RRH.</li><li>Provides excellent customer service to all customers (employees, management, vendors) in answering benefit/policy questions and assisting with problem resolution. Follows through on all questions/problems until satisfactory completion is assured.</li><li>Monitors benefit practices from a legal perspective to ensure compliance with various laws and regulations such as ACA, COBRA, DOL, ERISA, HIPAA, IRS, Section 125, etc. Notifies management of patterns that appear to violate such laws and regulations.</li><li>Verifies eligibility and enforce regulatory requirements for all employees.</li><li>Audits, researches and correct employee benefit data between HRM, Payroll, and vendor databases to ensure accuracy and integrity to resolve issues.</li><li>Implements benefit changes and retro benefit deductions (as approved by leadership) in conjunction with Payroll.</li><li>Implements changes in HRM affecting employee's benefits and amends employee records as necessary.</li><li>Coordinates payment of multimillion dollar contracts with payors (i.e., health and welfare vendors).</li><li>Collects monthly premium payments from inactive employees; maintains accurate record of premiums owed and received.</li><li>Prepares and presents the Benefits segment of New Employee Orientation.</li><li>Maintains Benefits data files electronically (i.e., folders in the Benefits email Box/Network Drive folders).</li><li>Assists in the Open Enrollment process including participating in client group meetings, answering employee questions, reviewing employee communications, and testing the online enrollment system.</li><li>Effectively uses critical thinking skills and attention to detail to conduct a thorough analysis of market values, affordability, and internal operational factors to make benefit plan recommendations, often relying on inference as well as concrete resource materials.</li><li>Conduct business analysis in partnership with the operation and other HR functional areas to understand business needs and maintain a competitive benefit offering.</li><li>Participates in benefit surveys to collect competitive benefit information. Analyzes results and makes benefit recommendations to Manager, Benefits based on the analysis.</li><li>Routinely develops and manages confidential and sensitive data, documentation and reports using appropriate discretion.</li><li>Participates in workshops, seminars, roundtables and self-study to stay abreast of benefit developments and trends.</li><li>Proficient in all HR and Benefit systems. Responsible for maintaining databases and makes recommendations for updates as needed.</li><li>Displays an understanding and skilled use of the various HRM databases, web-based applications and general flow of system interfaces for processing purposes.</li><li>Reviews and recommends process improvements and ways to streamline processes.</li><li>Completes annual non-discrimination testing, Form 5500 filing and other legally required reporting.</li><li>Assists with the assigned tasks as directed by the Benefits Leadership related to acquisitions, re-organizations and other system initiatives.</li><li>Trains, serves as a resource to, and may manage to Benefit Analysts.</li><li>Performs other duties as assigned.</li></ul>
Minimum Qualifications:<ul><li>Bachelor's degree in Human Resources, Business Administration or related field or equivalent combination of education and experience.</li><li>Minimum of 3 years benefits administration experience.</li><li>Equivalent combination of education and experience will be considered.</li><li>Demonstrated analytical (critical thinking) skills are essential.</li><li>Exceptional customer service and PC skills required.</li><li>High level of proficiency with Microsoft Office products (Excel, Word, PowerPoint) required.</li><li>Excellent written communication and group presentation skills with all internal employees and external vendors.</li><li>Attention to detail, sense of urgency, time management, follow up, and problem solving skills.</li><li>Ability to maintain confidentiality and appropriate handling of sensitive information with tact and discretion required.</li><li>Able to multi-task, meet deadlines, work on a team as well as independently.</li><li>Thorough understanding of benefit regulations required, e.g., COBRA, HIPAA, ERISA, Health Care Reform, Section 125, and IRS rules on pertinent benefit programs required.</li></ul>
Required Licensure/Certification Skills:<ul><li>None</li></ul>
Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
PAY RANGE:
$70,000.00 - $90,000.00<div><div><div><div><div><div><div>
CITY:</div></div></div></div></div></div></div>
Rochester<div><div><div><div><div><div><div>
POSTAL CODE:</div></div></div></div></div></div></div>
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</div>

Patagonia

<div>Role: Sr Program Manager, Benefits Strategy
Team: Impact &amp; Reward
Scope: Individual Contributor, P5
Years of Experience: 7+
Location: Ventura, CA / Hybrid
This role is responsible for ensuring effective management and delivery of U.S. (including Hawaii) &amp; Canada benefits, in partnership with Benefits Leader. This includes developing and implementing comprehensive benefits strategies, managing vendor relationships, and collaborating with internal stakeholders across various departments such as finance and legal. This position requires a strong background in benefits management, understanding of the emergent benefits landscape, account management and leadership skills.
What You&rsquo;ll Do:
<ul><li>Closely partner with the Sr Dir, benefits leader and benefits vendors to provide strategic and impactful insights into benefit design, structure and competitiveness for health and welfare, retirement and wellness plans and programs. Together with these insights, develop and implement a comprehensive benefits strategy that is co-created via feedback and listening sessions and aligns with Patagonia&rsquo;s mission and values.
</li><li>This role also supports ongoing compliance with federal and state regulations by ensuring benefit programs, processes, and communications align with applicable requirements and by partnering with Legal and the Benefits Leader on regulatory updates and risk mitigation.
</li><li>Support the benefits leader and team with the in-house administration of all employee benefits programs, including open enrollment.
</li><li>Develop and deliver the regular employee experience campaign related to benefits and total rewards (in partnership with compensation team), including: educational materials, presentations, and communication strategies to enhance employee understanding of and engagement with benefit offerings.
</li><li>Actively manage relationships with benefits vendors, consultants, and brokers to ensure the delivery of high-quality services and competitive pricing.
</li><li>Collaborate with internal stakeholders, such as technology, finance and legal departments to ensure seamless integration and processing of benefit administration activities.
</li><li>Monitor and manage the budget for US programs, including tracking costs, assessing cost-sharing strategies and recommending opportunities for changes.
</li><li>Develop partnerships with external organizations and industry groups to stay informed of emerging trends and best practices in benefits design and administration.
</li></ul>Who You Are:
<ul><li>Benefits strategist: You bring a deep understanding of the U.S. and Canada benefits landscape and enjoy translating complex regulatory, market, and employee insights into thoughtful, values-aligned benefits strategies that balance competitiveness, compliance, cost, and employee experience.
</li><li>Trusted partner: You thrive in close partnership with senior leaders, vendors, and cross-functional stakeholders (Finance, Legal, Technology), building credibility through collaboration, sound judgment, and follow-through.
</li><li>Employee experience champion: You care deeply about how benefits are understood and experienced by employees, and you excel at designing clear, inclusive communications and education that resonate across a distributed, deskless, and hourly workforce.
</li><li>Analytical and pragmatic: You are comfortable working with data to evaluate trade-offs, track costs, assess program effectiveness, and make informed recommendations that support both people and business priorities.
</li><li>Operationally strong: You bring rigor to benefits administration and program execution, ensuring accuracy, compliance, and smooth delivery&mdash;especially during high-impact moments like open enrollment.
</li><li>Relationship builder: You proactively manage vendor, broker, and consultant relationships, holding partners accountable while fostering strong, productive collaborations.
</li><li>Mission-aligned: You are energized by Patagonia&rsquo;s purpose and values and are motivated to help shape benefits programs that reflect equity, well-being, environmental responsibility, and long-term impact.
</li></ul>Experience You Bring:
<ul><li>7+ years of experience in benefits design and administration
</li><li>In-depth knowledge of employee benefits programs, including health and welfare plans, retirement savings, and wellness initiatives &ndash; including fringe benefits and perks
</li><li>Extensive experience communicating benefits and rewards across a distributed workforce, including deskless, hourly workers
</li><li>Demonstrated experience in designing fit-for-purpose benefits programs and evaluating trade-offs in overall benefit offering portfolio
</li><li>Strong analytical skills with the ability to interpret data and make data-driven decisions.
</li><li>Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at an executive level
</li><li>Working knowledge of Workday benefits admin module preferred
</li><li>Certification(s) in benefits administration or related field (e.g., CEBS, PHR, SPHR) preferred. Prior leadership experience preferred.
</li></ul>Hiring Range : $160,000 &ndash; $180,000 USD Annual
At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from: $140,000 - $210,000 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role.
Benefits
Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
Workplace Location Overview
This position is Hybrid, with a standard schedule of Tuesday - Thursday on-site and remote work on other days. Occasional additional office visits may be required for team events or critical meetings.
Employee Conduct
 
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.</div>

Sr Program Manager, Benefits Strategy

TriNet

<div>TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers&rsquo; compensation insurance. 
 
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you&rsquo;re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients&rsquo; business success with extraordinary HR. 
 
Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody&rsquo;s perfect &ndash; and we encourage you to apply. You may just be the right candidate for this or other roles. 
 
A Brief Overview 
The Senior Benefits Analyst facilitates initiatives undertaken by the Benefits Carrier Management team and extensively engages, interacts and partners with internal colleagues and external vendor contacts. This position supports Insurance Services leaders in collaborating to achieve specific segments of the overall benefits renewal process. This includes implementing new benefits strategies and managing escalated vendor relations issues. 
 
What you will do
<ul>
<li>Assist with the implementation of medical, dental, vision and other supplemental carrier benefit plans, programs, and procedures at an enterprise level with minimal supervision.</li>
<li>Provide project support for benefits initiatives and open enrollment, including employee and client communications, timeline coordination and portal preparation.</li>
<li>Contribute to and influence product‑related meetings, including development, design, and implementation, leveraging knowledge of carrier practices and customer experience insights.</li>
<li>Research, troubleshoot, and resolve tasks regarding insurance claims, benefit inquiries and enrollment issues experienced by employees, clients, providers, and carriers.</li>
<li>Deliver effective technical training on insurance benefit programs and details to large internal audiences using various tools and platforms.</li>
<li>Develop and maintain strong working knowledge of systems and tools such as Salesforce (SFDC), PeopleSoft and other company‑provided platforms.</li>
<li>Ensure compliance with internal policies, standards, reporting and regulatory requirements related to benefits administration.</li>
<li>Analyze enrollment, claims, and operational data to identify trends, assess program performance, and recommend data‑driven improvements.</li>
<li>Perform other duties as assigned.</li>
<li>Complies with all policies and standards</li>
</ul>
Education Qualifications
<ul>
<li>Bachelor's degree in finance, economics, or other business-related area, or equivalent education and experience required</li>
</ul>
Experience Qualifications
<ul>
<li>Typically 5+ years in healthcare analytics and/or insurance with Open Enrollment experience required</li>
</ul>
Skills and Abilities
<ul>
<li>Experience in a customer service environment</li>
<li>Demonstrate ability to work independently with minimal direction while effectively prioritizing and driving tasks to completion.</li>
<li>Ability to solve problems and troubleshoot systems</li>
<li>Strong organizational and project management skills with the ability to manage time</li>
<li>Ability to identify, analyze, diagnose, and resolve critical client/carrier issues and trends.</li>
<li>Ability to create and deliver effective presentations and deliver technical training</li>
<li>Strong knowledge of regulations and laws pertaining to benefits administration</li>
<li>Attention to detail in documents, correspondence, and process adherence</li>
<li>PeopleSoft, MS Office Suite: Excel, Access, Visio, PowerPoint, Project Management, Teams, SharePoint (Intermediate proficiency)</li>
<li>Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities</li>
</ul>
Travel Requirements 
minimal 
 
Work Environment
<ul>
<li>Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.</li>
</ul>
The preferred location for this role is Atlanta, GA, and the salary range for this location is $70,800.00 to $141,600.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company&rsquo;s discretion. The candidate&rsquo;s final salary offer will be based on the candidate&rsquo;s skills, education, work location and experience.

A candidate&rsquo;s compensation may also include bonuses consistent with TriNet&rsquo;s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. 
 
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.</div>

Sun Life

<div>Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.<div><div><div><div><div><div><div>
Job Description:
</div></div></div></div></div></div></div>Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.
The Opportunity
The Senior Manager, Life &amp; Disability Claims is part of the Claims Management Team and is responsible for the successful management of the day-to-day operations of our Long Term Disability claims team, as well as fostering client relations and ensuring the accurate risk management of disability claims.
What you will do:<ul><li>Leads, manages, hires, trains, retains and motivates a team of claims professionals capable of and committed to providing exceptional service to clients, claimants and internal DRMS partners</li><li>Ensures the team operation is efficient, effective and in compliance with all federal and state requirements</li><li>Evaluates the team plan for continual improvement of the efficiency and effectiveness of the group and provides individuals with professional and personal growth- Develops and fosters excellent relationships with clients</li><li>Collaborate with internal and external partners regarding the profitability of clients&rsquo; blocks of business</li><li>Ensures client complaints/issues are addressed promptly and in accordance with service standards</li><li>Utilizes operational metrics and reports to track trends and results and adjusts tactics accordingly</li><li>Participates in the development and communication of internal policies, procedures and systems</li><li>Supports technological initiatives for the enhancement and efficiency of the claims management process</li><li>Supports and executes claim management initiatives</li><li>Conducts internal and external training sessions</li><li>Conducts internal and external claim audits- Participates in new client prospecting and implementation</li><li>Completes continuing education requirements to maintain license</li><li>Participates in industry meetings</li><li>Participates in product development and product enhancement- Other duties and responsibilities as assigned</li></ul>
What you need to succeed:<ul><li>Ability to work with a diverse group of people</li><li>Technically proficient in disability products and claims, with a minimum of 5 years progressively responsible disability claims experience</li><li>Attains and maintains appropriate TPA licenses in accordance with the Claims Licensing Policy</li><li>Demonstrated leadership qualities, prior management experience a plus</li><li>Proven ability to train and motivate employees</li><li>Demonstrated ability and willingness to give candid and meaningful feedback</li><li>Expert technical ability in interpreting and communicating disability policy/contract language</li><li>Exposure to multiple and complex disability claims issues with demonstrated experience in generating, selecting and implementing solutions to resolve those issues</li><li>Knowledge of Federal, State and local regulations relating to disability</li><li>Excellent analytical, critical thinking, problem solving and decision-making skills</li><li>Excellent verbal communication skills, with the ability to be both pleasant and professional</li><li>Ability to represent FullscopeRMS and clients effectively</li><li>Strong written communication skills</li><li>Solid mathematical skills</li><li>Strong interpersonal and customer service skills</li><li>Ability to be flexible and open minded to change and new ideas</li><li>Confidentiality, discretion and tact are paramount</li><li>Solid negotiation skills</li><li>Ability to manage conflict comfortably and effectively</li><li>Small and large group presentation skills</li><li>Ability to work in a self-directed manner, and initiating and prioritizing regular work duties and projects</li><li>Detail oriented, organized, the ability to multi-task, and strong time management skills with the ability to meet deadlines and respond to unexpected requests in a prompt manner</li><li>Strong computer skills, proficient in PC environment and MS Word, Excel, and email systems</li><li>Ability to work professionally and effectively with co-workers, clients, claimants, vendors and others with whom FullscopeRMS does business</li></ul>
Salary Range: $72,500 - $108,800 
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&amp;D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We&rsquo;re proud to be recognized in our communities as a top employer. Proudly Great Place to Work&reg; Certified in Canada and the U.S., we&rsquo;ve also been recognized as a &quot;Top 10&quot; employer by the Boston Globe's &quot;Top Places to Work&quot; for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<div><div><div><div><div><div><div><div><div><div><div><div><div><div>
Job Category:
</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Claims - Life &amp; Disability<div><div><div><div><div><div><div>
Posting End Date:
</div></div></div></div></div></div></div>31/05/2026</div>

Senior Manager, Claims

White Cap

<div>A position at White Cap isn&rsquo;t your ordinary job. You&rsquo;ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Responsible for supporting the administration, analysis, and ongoing improvement of the Company&rsquo;s health, welfare, and retirement benefit programs. Partners with the Benefits Manager and cross-functional teams to oversee plan operations, manage vendor relationships, monitor cost and utilization trends, and ensure regulatory compliance. Supports benefits reporting, plan governance, and strategic decision-making to ensure programs are competitive, compliant, and aligned with organizational objectives.
Major Tasks, Responsibilities and Key Accountabilities
<ul><li>Supports the administration and ongoing management of the Company&rsquo;s health, welfare, and retirement benefit programs, including plan operations, eligibility, payroll integration, and data reconciliation.</li>
<li>Serves as a subject matter resource to HR, Payroll, Finance, and other stakeholders on benefits data, reporting, plan performance, and vendor operations.</li>
<li>Collects, validates, and analyzes benefits data from HRIS, benefits platforms, payroll systems, and vendors to identify trends in utilization, enrollment, costs, and plan performance.</li>
<li>Performs financial, utilization, and participation analyses to support medical, disability, and retirement programs, including budgeting, forecasting, and enrollment modeling.</li>
<li>Oversees benefits and retirement vendor performance by monitoring service levels, reviewing reporting outputs, and addressing operational issues.</li>
<li>Supports retirement plan governance and compliance, including committee materials, ERISA reporting, audits, nondiscrimination testing coordination, and documentation reviews.</li>
<li>Develops and maintains recurring and ad hoc reports, dashboards, and data visualizations to support leadership decision-making.</li>
<li>Supports annual enrollment and benefits-related projects, including vendor implementations, system integrations, plan changes, and process improvements.</li>
<li>Provides data-driven recommendations to support program enhancements, vendor management, and plan design decisions.</li>
<li>Performs other duties as assigned.</li>
</ul>Nature and Scope
<ul><li>Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.</li>
<li>Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.</li>
<li>May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.</li>
</ul>Work Environment
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li>
<li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li>
<li>Typically requires overnight travel less than 10% of the time.</li>
</ul>Education and Experience
<ul><li>Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.</li>
</ul>Preferred Qualifications
<ul><li>Bachelor&rsquo;s degree in a related field preferred with 4&ndash;6 years of experience in benefits administration, analytics, or HR-related analytical roles.</li>
<li>Strong knowledge of health, welfare, and retirement benefit programs, including defined contribution plans.</li>
<li>Experience with HRIS, benefits platforms, vendor reporting, and advanced Excel; data visualization tools preferred.</li>
<li>Strong analytical, communication, and problem-solving skills with attention to detail and confidentiality.</li>
</ul>If you&rsquo;re looking to play a role in building America, consider one of our open opportunities. We can&rsquo;t wait to meet you.
Functional Area Human Resources
Work Type Hybrid
Recruiter Banglinti, Shilpa
Req ID WCJR-031720
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.</div>

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