senior business analyst

CLPS Global

<div>
 
 
 Senior Business Analyst
 
 
 
 
 11-15 years
 
 
 
 
 Client: Virtusa Qatar
 
 
 
 
 Perm Role
 
 
 
 
 
 
 
 Senior Business Analyst JD-
 
 
 
 Must Have : ADO, Web Infrastructure Fundamentals, Business Analyst
 
 
 Nice To Have : Agile, Scrum Master, personalization, Technical writer, Functional documentation
 
 
 Additional Skills : Manage Business Analyst role, and also double hat as PMO/Scrum Lead. Lead the IFE transformation program to translate business narrative to various workstreams
 
</div>

Senior Business Analyst

Mindstream

Onsite hiring for Senior Business AnalystDuration:8 months &amp; ExtendableLocation: QatarExperience: 7-10 YearsSalary: 15000 QAR PMNotice Period: Immediate -30 days onlySkills: ADO, Agile, Business Analyst, Functional documentation, ScrumMaster, Technical writer, Web Infrastructure Fundamentals, personalization&middot; Manage Business Analyst role, and also double hat as PMO/Scrum Lead.&middot; Lead the IFE transformation program to translate business narrative to various workstreams.Forward resume to careers@mind-stream.netWhatsApp 974 30107270Job Type: Temporary Contract length: 8 monthsPay: QAR15,000.00 per month

Mind Stream

We&rsquo;re Hiring: Senior Business AnalystLocation: Onsite &ndash; Qatar Salary: QAR 15,000/- full packge Duration: 6 months (extendable)Key Skills (RR Skills):<ul><li>ADO, Agile, Business Analysis</li><li>Functional Documentation, ScrumMaster</li><li>Technical Writing, Web Infrastructure Fundamentals</li><li>Personalization</li></ul>Job Description: We are seeking a Senior Business Analyst to manage core BA responsibilities while also serving as PMO/Scrum Lead. The role will be instrumental in leading the IFE Transformation Program, translating business narratives into actionable insights across multiple workstreams.Responsibilities:<ul><li>Perform detailed business analysis and prepare functional documentation.</li><li>Act as a Scrum Lead, managing Agile ceremonies and ensuring delivery alignment.</li><li>Collaborate with stakeholders to define requirements and translate them into technical solutions.</li><li>Support the transformation program with end-to-end analysis and execution oversight.</li><li>Bridge business needs with technical teams through effective communication and documentation.</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: &#65020;14,000.00 - &#65020;15,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have as a Business Analyst?</li><li>Do you have experience in Agile/Scrum and PMO roles?</li><li>Are you experienced in ADO (Azure DevOps)?</li><li>Do you have experience in Aviation/IFE projects?</li><li>Are you comfortable with the offered salary of QAR 15,000/- full package?</li><li>Are you available to work onsite in Qatar for 6 months (extendable)?</li><li>Notice period?</li></ul>

Philip Morris International

<div>
 
 Be part of a revolutionary change
 
 
 
 At Philip Morris International, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.
 
 
 With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.
 
 
 Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future &ndash; a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we&rsquo;d like to hear from you!
 
 
 
 RISE TO THE CHALLENGE
 
 
 
 Philip Morris KSA Trading Company is looking for a Senior Business Analyst to join the team. As a Senior Business Analyst, you will be part of the Data Insights &amp; Analytics team, reporting to the Head of Business Partnership MENA.
 
 
 Senior Business Analyst role will lead the management of complex business and ad hoc requirements through advanced data products and analytics solutions.
 
 
 This role involves functional design, overseeing product testing, leveraging sophisticated business modelling and situation analysis to drive significant improvements and efficiencies. Role holder will act as a key liaison between stakeholders and development teams, ensuring that business needs are met and that analytics solutions deliver maximum value to the organization.
 
 
 
 YOUR &lsquo;DAY TO DAY&rsquo;
 
 
 
 <ul>
 <li>
 Engage with stakeholders to understand their needs and ensure their requirements are met through facilitating workshops and meetings to gather input and feedback, especially in commercial cycles (OB, RF, Performance Review, Quarterly Business Review&hellip;)
 </li>
 <li>
 Perform strategic analysis of complex business situations to identify problems and opportunities. Conduct in-depth root cause analysis and recommend actionable, strategic improvements.
 </li>
 <li>
 Gather, document, and manage business and ad hoc requirements. Ensure alignment with business objectives and stakeholder needs.
 </li>
 <li>
 Create detailed functional specifications and design documents for new systems and enhancements, ensuring they meet high-level business requirements.
 </li>
 <li>
 Design and implement sophisticated data products and analytics solutions to support strategic business decision-making.
 </li>
 <li>
 Collaborate closely with cross-functional team to ensure business models are based on rigorous data analysis.
 </li>
 <li>
 Develop and oversee the execution of comprehensive test plans to ensure product quality and functionality and lead defect resolution efforts in collaboration with development teams.
 </li>
 <li>
 Develop and maintain comprehensive business models representing processes, roles, data, and organizational structures and utilize these models to communicate insights and propose strategic scenarios for improvement.
 </li>
 <li>
 Collaborate with teams of Data Analysts and Data Scientists to ensure data-driven recommendations are based on comprehensive and robust analysis.
 </li>
 <li>
 Mentor and guide junior business analysts within the team, providing expertise and support.
 </li>
 <li>
 Identify and drive opportunities for process improvements based on in-depth data analysis.
 
 
 </li>
 </ul>
 
 Who We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 KSA National
 </li>
 <li>
 University degree in Computer Science, Information Systems, Finance, Economics, Engineering or any relevant discipline.
 </li>
 <li>
 5-10 years of experience in data analysis, data governance, commercial planning &amp; reporting or financial planning preferably within a FMCG organization or data consultancy firms
 </li>
 <li>
 English &amp; Arabic language Proficiency (Both written &amp; spoken)
 </li>
 <li>
 Certified Business Analyst Professional (CBAP) certification or any other data analytics/AI analytics certification is an advantage
 </li>
 <li>
 Solid stakeholder management and the ability to influence across functions
 </li>
 <li>
 Data driven with ability to commit to deliverables within critical timelines
 
 
 </li>
 </ul>
 
 15641
 
</div>

Pinga SOlutions Pvt. Ltd

The Senior Business Analyst will work closely with clients, stakeholders, and internal teams to gather requirements, analyze business processes, and translate them into functional specifications. The role involves understanding customer challenges, proposing system enhancements, and ensuring smooth implementation of solutions.Key Responsibilities:<ul><li>Engage with clients to understand business goals, workflows, and challenges</li><li>Gather, document, and analyze business and functional requirements</li><li>Translate requirements into detailed specifications and user stories for the development team</li><li>Work with product managers and developers to ensure accurate and timely delivery</li><li>Conduct gap analysis and recommend process or system improvements</li><li>Support testing, validation, and user training during project rollouts</li><li>Prepare business documentation, BRDs, FSDs, and workflow diagrams</li><li>Act as a liaison between business teams and technical stakeholders</li></ul>Requirements:<ul><li>Graduate / Postgraduate in Business, IT, or related field</li><li>5&ndash;8 years of experience as a Business Analyst (preferably in IT / SaaS / product environment)</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies</li><li>Excellent analytical, communication, and problem-solving skills</li><li>Experience in creating process flow diagrams and functional documents</li><li>Proficiency in tools like JIRA, Confluence, MS Visio, or similar</li></ul>Job Type: Full-timePay: &#8377;400,000.00 - &#8377;840,000.00 per yearWork Location: In person

InnovationTeam

<div>Job Title: Senior Business Analyst 
Key Responsibilities<ul>
<li>Collaborate with stakeholders to gather and analyze business requirements.</li>
<li>Translate business needs into clear, structured system and functional specifications.</li>
<li>Prepare comprehensive requirements documentation (BRD, BRS, SRS), including use cases, user stories, data models, and process flows.</li>
<li>Facilitate effective communication between business and technical teams throughout the software development lifecycle.</li>
<li>Ensure requirements are accurately captured, validated, and traceable through development and testing.</li>
<li>Assist QA and development teams by clarifying requirements and resolving ambiguities during implementation.</li>
<li>Lead or participate in requirement review sessions and walkthroughs.</li></ul> 
Required Qualifications<ul>
<li>Bachelor&rsquo;s degree in Computer Science or a related field.</li>
<li>5+ years of experience as a Business Analyst or System Analyst.</li>
<li>Strong knowledge of business analysis methodologies including elicitation, stakeholder management, and documentation.</li>
<li>Proven experience gathering requirements and translating them into functional and technical specifications.</li>
<li>Experience designing solutions for mobile applicationsis a must.</li>
<li>Demonstrated ability to write BRD, BRS, and SRS documents with supporting artifacts (use cases, data models and ERDs, process flows, integration mappings).</li>
<li>Strong skills in process modeling (e.g., BPMN, flowcharts, state diagrams).</li>
<li>Proficiency with business analysis tools and platforms (e.g., Azure DevOps, Jira, Confluence, Microsoft Visio).</li>
<li>Good understanding of the SDLC and Agile/Scrum methodology.</li>
<li>Solid knowledge of SQL and relational databases.</li>
<li>Familiarity with BI tools such as Power BI or Tableau for data-driven insights.</li>
<li>Strong analytical and problem-solving skills with a focus on proposing effective solutions.</li>
<li>Excellent communication and collaboration skills across development, QA, and business teams.</li>
<li>Detail-oriented with the ability to meet tight deadlines in a fast-paced environment.</li>
<li>Fluent in Arabic and English.</li>
<li>Must be able to join immediately.</li></ul></div>

noon

<div>
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Senior Business Analyst who can help us move even faster.
 
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 The Senior Business Analyst will be a critical part of the Customer Service/Customer Experience team, responsible for leveraging advanced data analysis to identify opportunities, define business requirements, and drive key strategic projects that improve the customer journey, enhance operational efficiency, CS operations KPI and increase customer loyalty and retention. This role serves as the essential bridge between the Customer Service operations, Product/Tech teams, and senior leadership.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Data Analysis &amp; Insights:
 
 <ul>
 <li>
 Conduct deep-dive, end-to-end analysis on massive, complex, multi-dimensional customer service datasets (e.g., ticket volume, contact drivers, resolution time, CSAT/NPS, operational costs) for all Business units in noon &ndash; noon, noon in Minutes, Namshi, NowNow and noon food
 </li>
 <li>
 Identify trends, patterns, and root causes of customer friction, operational bottlenecks, and pain points in the customer journey across various channels (chat, email, voice, self-service).
 </li>
 <li>
 Translate complex data findings into clear, concise, and actionable business recommendations for product, operations, and leadership teams.
 </li>
 </ul>
 
 
 
 
 Stakeholder &amp; Project Management:
 
 <ul>
 <li>
 Partner with cross-functional teams (Product, Engineering, Operations, Growth, Finance) to define and document functional and technical requirements for customer service-related initiatives (e.g., self-service tool development, automation projects, CRM enhancements).
 </li>
 <li>
 Lead discussions with senior management to prioritize projects based on analytical business cases (ROI, impact on customer experience and cost savings).
 </li>
 <li>
 Act as the Subject Matter Expert (SME) for customer service data and processes during project implementation, ensuring technical solutions align with business needs.
 </li>
 </ul>
 
 
 
 
 Reporting &amp; Measurement:
 
 <ul>
 <li>
 Design, develop, and maintain automated dashboards, reports, and key performance indicators (KPIs) using BI tools - Power BI, google dashboards, tableau etc to track the health of customer service operations and the impact of implemented changes.
 </li>
 <li>
 Define the measurement framework for new features, products, and process changes to ensure clear and consistent evaluation of success.
 </li>
 <li>
 Lead A/B testing and experimentation efforts to validate hypotheses and measure the effectiveness of operational and product changes on customer outcomes.
 </li>
 </ul>
 
 
 
 
 Process Improvement &amp; Innovation:
 
 <ul>
 <li>
 Develop and implement forecasting models for contact volume and resource planning.
 </li>
 <li>
 Drive the adoption of data-driven decision-making within the customer service and operational teams.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 
 
 
 
 
 Technical Expertise (Must-Have)
 
 
 <ul>
 <li>
 8+ years of experience in a Business Analyst, Senior Data Analyst, or similar analytical role, preferably within an e-commerce, quick commerce, retail, or fast-paced logistics/service company.
 </li>
 <li>
 Expert proficiency in SQL for querying, manipulating, and analyzing large, complex datasets (experience with writing complex queries, joins, window functions is essential).
 </li>
 <li>
 Demonstrable expertise with data visualization tools such as Tableau, Power BI, or similar BI platforms for dashboard creation and reporting.
 </li>
 <li>
 Advanced proficiency in Microsoft Excel (pivot tables, complex formulas, data modeling).
 </li>
 <li>
 Solid foundation in statistical analysis and probability (e.g., hypothesis testing, regression analysis, statistical significance).
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Exceptional Problem-Solving and Analytical Skills: Ability to break down ambiguous business problems into structured analytical components and deliver practical, impactful solutions.
 </li>
 <li>
 Strong Business Acumen: Deep understanding of customer service operations, metrics (CSAT, NPS, AHT, FCR, cost per contact), and how they impact the overall e-commerce business.
 </li>
 <li>
 Communication and Stakeholder Management: Excellent verbal and written communication skills with the ability to clearly articulate complex technical insights to non-technical business leaders and influence data-backed decisions.
 </li>
 <li>
 Ownership &amp; Drive: Proven ability to work independently, manage multiple priorities in a fast-paced environment, and take end-to-end ownership of deliverables.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Business Administration, Engineering, Computer Science, Economics, Statistics, or a related quantitative field.
 </li>
 <li>
 Familiarity with e-commerce platforms or Customer Relationship Management (CRM) systems and data structures.
 </li>
 <li>
 Knowledge of Agile methodologies and experience working within a product development lifecycle.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
</div>

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