senior client advisor

Printemps Doha

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  A Junior Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a Printemps ambassador. Passion for sales and with strong commercial mindset is essential.
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  More than a Sales associate but as a true personal &lsquo;advisor&rsquo;- someone who has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. The Junior Client Advisor and is responsible for managing activities intended to achieve sales objectives, namely: promoting product attributes to the client, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
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  Junior Client Advisor drive a company's product and/or service sales by actively seeking out prospects and pursuing sales opportunities.
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   Responsibilities
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   Act as a role model demonstrating sales leadership to the team, fostering cross-selling and client repurchase.
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   Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Printemps standards are achieved.
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   Cultivate a culture of excellent customer service. Resolve customer complaints effectively and promptly or escalate to Management.
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   Maximize sales &amp; customer satisfaction.
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   To review customer complaints / suggestions and propose improvements in customer service standards
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   Support Store supply chain team, ensure store Inventory by controlling receiving, display, sales, turnover, back to vendors, &hellip;
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   Ensure that all merchandising activities in the store reflect the needs of the trading period in line with the Printemps Marketing Calendar.
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   Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
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   Qualifications
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   At least 3 years of experience in the luxury retail industry or similar industry.
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   Arabic nationality required.
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   Excellent people skills, ability to motivate and teach leaders to succeed.
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   Experience drafting manuals and setting operational standards.
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   Ability to work with leaders to maintain consistency across all stores.
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   Analytical, reporting skills and business, commercial awareness.
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   Inter-personal communication skills.
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   Stock and Inventory management.
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Jr Client Advisor

Universis Capital Partner

Senior Financial Advisor <br> business development and marketing / remote / full time <br> Apply<br>About us: <br> <p>Universis Capital Partner is an alternative investment fund with a management capacity of up to USD 500 million, carried out in phases of USD 100 million.</p>
 <p>We manage financial assets with the best resources in analytics and management, adapted to both traditional and digital assets, based on cryptocurrency infrastructure and blockchain technologies.</p>
 <p>We provide liquidity in markets and assets, trading, market maker, project finance, venture capital, early stage tokens and liquid tokens, with a total of 12 management lines divided into 3 groups.</p>
 <p>We build strategic alliances with major partners (Funds, Labs, Venture, Market Maker) globally, which strengthen joint institutional management and streamline our contribution of liquidity in trading and top-tier projects. We work with sophisticated traders, token issuers, funds, professional investors, regulated trusts and major exchanges worldwide.</p>
 <p>Our growing team is formed by the best senior professionals in each specialty, with more than 9 years of experience in commercial management, algorithmic development, financing and investment in projects. We generate close relationships with the promoters of the projects in which we participate, providing investment and liquidity in key stages; Seed and Series A.</p>
Who are we looking for: <br> <p> <i>Senior Investment Specialist - Financial Funds - Independent Senior Investment Advisor, Sales Commercial Investment.</i> </p> <p>We are looking for an experienced Sales Developer with extensive knowledge of investor management and direct access to investors or their own portfolio. The ideal candidate should be well-connected and have a proven track record of client portfolio and professional investors with experience in alternative investments.</p> <p>Must have excellent verbal and written communication skills and work effectively in a team environment, as well as experience in raising capital/investors.</p>
 Responsibilities: <br> <ul> <li>Support the fund management advisors by introducing new potential investors.</li> <li>Develop a plan for attracting investment.</li> <li>Serve as liaison (business introducer) with the fund managers and investments.</li> <li>Assist in the coordination of the onboarding process with new investors.</li> <li>Drive collaboration with partners and ensure successful implementation and continued use.</li> <li>Conduct a structured business development process, working with the team to improve and evolve operational efficiency.</li> </ul>
 Requirements: <br> <ul> <li>Analytical and problem solving skills.</li> <li>Ability to work independently, but in a collaborative team environment.</li> <li>Ability to positively address new challenges and opportunities.</li> <li>Entrepreneurial mindset, persistent and disciplined with a high degree of motivation and involvement.</li> </ul>
 Experience: <br> <ul> <li>More than 2 years of experience in customer acquisition and investor management.</li> <li>Own portfolio of investors or access to investors.</li> <li>In client management for alternative investments between 1 and 20 million, or higher.</li> <li>Experience in traditional financial services and high performance teams in banking, asset management, hedge funds, market making, liquidity provision, exchange and asset finance.</li> <li>Experience with OTC products.</li> <li>Experience in delivering plans, reports, business results, meeting targets, etc.</li> </ul>
What we offer: <br> <ul> <li>Type of work: Permanent + Freelance + Remote.</li> <li>Valuation and remuneration according to performance.</li> <li>Fixed gross salary linked to objectives, plus variable percentage based on performance.</li> <li>Extra incentives depending on the volume of business contributed.</li> <li>Extra management and participation income.</li> <li>Total autonomy in managing your time thanks to flexible working hours and the opportunity to work remotely.</li> </ul>
 Policy against discrimination: <br> <p>At Universis Capital we promote equal employment opportunities. We pride ourselves on being a mutli-cultural team. We do not discriminate against anyone on the basis of race, color, gender, age, origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability. We treat our colleagues and candidates fairly. We follow all related laws and in our employment decisions (such as recruiting, hiring, training, salary and promotion).</p>
 
<div>
 Apply <br> <p> See all the open positions. </p></div>

Senior Financial Advisor

Core Bridge Corporate Services LLC

<p><b>Job Summary:</b></p><p>The Senior Business Setup Advisor will play a key role in acquiring new clients, advising on the most suitable business structures, and managing the end-to-end process of setting up businesses in the UAE. This is a client-facing role that requires excellent communication skills, deep knowledge of UAE company laws, and the ability to close high-value deals.</p><p><b>Key Responsibilities:</b></p><ul><li>Identify and generate new leads through networking, referrals, cold calling, and online channels.</li><li>Consult clients on the most suitable business setup options (Mainland, Free Zone, Offshore) based on their needs.</li><li>Advise clients on UAE legal structures, visa requirements, licensing procedures, and corporate bank account opening.</li><li>Manage the full client journey &mdash; from inquiry to successful business setup, including documentation.</li><li>Build and maintain strong, long-term relationships with clients to encourage referrals and repeat business.</li><li>Stay updated on changes in UAE company laws, regulations, and government processes.</li><li>Collaborate with internal teams (PRO, Operations, Legal, Marketing) to ensure seamless service delivery.</li><li>Meet and exceed monthly and quarterly sales targets.</li><li>Provide after-sales support and upsell additional business services such as tax registration, virtual office, and compliance services.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 year of experience in business setup or corporate services in the UAE.</li><li>Strong knowledge of UAE company formation procedures, visa processing, and regulatory requirements.</li><li>Proven sales and business development track record.</li><li>Excellent English communication and negotiation skills (Arabic or additional languages are a plus).</li><li>Strong client relationship management and closing skills.</li><li>Professional, trustworthy, and highly self-motivated.</li></ul><p>Preferred Qualifications:</p><ul><li>Experience working with Free Zones (DMCC, IFZA, Meydan, RAKEZ, etc.) and mainland authorities (DED).</li><li>Existing client base or portfolio in the UAE is a strong advantage.</li></ul><p><b>What We Offer:</b></p><ul><li>Attractive salary + high commission structure</li><li>Performance-based bonuses</li><li>Career growth opportunities</li><li>Supportive work environment</li><li>Access to leads and marketing support</li></ul><p>Job Type: Full-time</p>

Senior Business Setup Advisor

Urban Ridge Supplies

The Senior Manager will lead and execute strategic M&amp;A transactions, advising clients through the deal lifecycle, from opportunity assessment to integration. Key responsibilities include market research, financial analysis, and modelling to drive value creation. The role also supports senior leadership in delivering strategic initiatives, identifying growth opportunities, and driving business transformation. Additionally, the Senior Manager will guide cross-functional teams, provide actionable insights, and ensure the successful execution of complex, high-impact transactions.Responsibilities Key Accountabilities &amp; Responsibilities M&amp;A Strategy and Execution Lead end-to-end M&amp;A advisory for mergers, acquisitions, divestitures, and joint ventures, including opportunity assessment, strategic fit analysis, and synergy evaluation. Develop long-term M&amp;A strategies, identify targets, and advise on deal structures and negotiation strategies. Manage all aspects of transaction execution, including due diligence coordination, financial modeling, valuation, and deal documentation. IPO and Listing Advisory Oversee full-cycle IPO and listing processes (including direct and secondary offerings), from strategic planning to execution. Guide clients through regulatory frameworks, listing requirements, and due diligence across various stock exchanges. Manage preparation of offering materials, liaise with regulators, and advise on pricing, timing, and investor engagement strategies. Support post-listing compliance, governance, and shareholder communications. Strategic Planning and Business Growth Develop and implement strategic initiatives aligned with long-term business objectives. Identify and assess new growth opportunities, including market expansion, partnerships, and product development. Drive cross-functional execution of strategic projects and ensure alignment with corporate priorities. Market Intelligence and Competitive Analysis Conduct detailed market research, industry analysis, and competitor benchmarking to inform client strategies and identify acquisition or exit opportunities. Translate data into actionable insights on market dynamics, customer behaviour, and competitive positioning. Client Engagement and Relationship Management Serve as a strategic advisor to C-suite executives and senior stakeholders, providing guidance on transactions and market developments. Build and maintain trusted client relationships, delivering high-impact presentations and strategic recommendations. Leadership and Collaboration Lead and mentor junior team members across all phases of deal execution and strategy development. Collaborate with legal, tax, financial, and operational teams to ensure integrated and seamless delivery. Drive internal ideation, strategic discussions, and continuous improvement in advisory capabilities. Post-Deal Integration and Value Realization Develop post-merger integration strategies to ensure operational alignment and synergy capture. Advise clients on change management and execution to optimize transaction value and long-term success. Performance Management and Reporting Establish KPIs and success metrics to track the impact of strategic initiatives. Report performance outcomes to leadership with data-driven analysis and recommendations for optimization. General Accountabilities Identify opportunities for process innovation and service enhancement. Tackle complex business challenges with analytical rigor and strategic foresight to deliver value driven solutions. Uphold company values throughout business practices and utilise sound judgment in decision making. Any other additional duties as may be required by management based on needs of the business. Requirements Position Requirements Minimum 7-10 years of experience in M&amp;A advisory, IPO advisory, listing advisory, corporate finance, investment banking, strategy consulting, corporate strategy with a proven track record of successful transactions. Proven track record of managing and executing strategic initiatives that have contributed to business growth and transformation. Qualifications Minimum Required Qualifications Bachelor s degree in Finance, Business, Economics, or a related field. Advanced degree or professional certifications such as CFA, CFP, or similar are preferred. Skills Skills Attributes Strong expertise in financial modelling, valuation techniques, and due diligence processes. A strong understanding of the listing processes, regulatory requirements, and compliance related to initial public offerings (IPOs) and public company regulations. In-depth knowledge of M&amp;A transaction structures, negotiation tactics, and regulatory frameworks. Strong project management skills, with experience leading cross-functional teams and managing multiple priorities. Advanced proficiency in Microsoft Office Suite, financial modelling tools, and M&amp;A transaction management platforms, as well as experience with business intelligence tools (e.g. Power BI). Competencies Analysis &amp; Reasoning Problem Solving Attention to Detail Excellence Orientation Influencing &amp; Negotiation Conceptual/Big-Picture Thinking Analysis for Business Decision Making Job Id: tSUNB/cBfywVL4isCwSCBMmX2PwPnJ63KwDf0VDZUviYCMU98IsHwn+r95dbru13RtWnkIt+iygZifzCPIDtgZ1t7RB6MFvtEQ==

Senior Manager - Advisory

United States Citigroup

<p>Citigold Private Client (CPC) and Citigold (CG) are key segments within Citi's Wealth franchise. In the UAE, these segments serve a growing client base of over 40,000 banking and wealth clients, and more than 180,000 cards and unsecured lending clients. We offer comprehensive wealth management solutions, from traditional banking and lending services to sophisticated managed investments and capital market access, delivered through both offshore and onshore platforms. Our client-centric approach combines personalized, high-touch service from dedicated bankers and product specialists with cutting-edge digital capabilities.</p> <p>As Head of CPC and CG for the UAE, you will lead and drive the growth of these key segments in a dynamic and competitive market. Reporting to the Head of Asia South Wealth and serving as a key member of the Asia South Wealth Management Team, you will be responsible for the overall profitability and performance of the CPC and CG segments in the UAE. This includes:</p> <p>   Strategic Leadership: Overseeing the execution of the Asia South Wealth strategic plan within the UAE, collaborating with regional and global teams to ensure alignment and drive growth.  </p> <p>   Business Performance: Full accountability for delivering on business plans, including leading the front-office teams (client advisors and client servicing), growing Net New Investment Assets and revenues, managing expenses, and delivering on key performance indicators.</p> <p>   Client Focus: Championing a client-centric culture and ensuring the delivery of best-in-class solutions and services that meet the evolving needs of our CPC and CG clients. Driving innovation and leveraging digital capabilities to elevate the client experience. Engaging clients at events or in meetings to deepen and build their relationship with Citi Wealth.</p> <p>   Collaboration and Partnerships: Building and maintaining strong partnerships with key stakeholders across Citi, including Products, Wealth Continuum, Business Performance Office, Digital Growth, Wealth COO Office (including Data &amp; Analytics), Wealth Ops, Technology, Finance, Human Resources, Marketing, Legal, and Compliance.</p> <p>   Risk and Control Management: Maintain strong relationships with regulatory bodies, ensure compliance with all applicable laws, regulations and internal policies.  Foster a robust risk and control environment. Proactively identifying, assessing, and mitigating risks across all business activities.  Protect and enhance Citi's brand and reputation.</p> <p>   Leadership and Development: Engaging, building and managing a high-performing wealth management team, fostering a culture of collaboration, excellence, and client focus.  Leading, mentoring, and coaching senior managers, fostering a strong culture of compliance, ethical conduct, and proactive risk management. Ensuring the team has the necessary resources and skill sets to succeed.</p> <p>Responsibilities:<br>P&amp;L and Balance Sheet Responsibility:<br>   Drive asset and liabilities growth actions to strengthen and meet all balance sheet targets with respect to self-funding ratio, LCR, and other metrics.<br>   Drive sustainable business growth, growing Net New Investment Assets, growing revenues and profitability, offering differentiated customer value propositions and implementing an integrated digital and manned distribution platform which provides world class efficiency, experience and service quality to our customers.</p> <p>Strategy:<br>   Articulate and execute a compelling vision and business strategy to drive sustainable growth for the CPC and CG segment across UAE, ensuring cluster and global alignment of objectives, in co-operation with key stakeholders.<br>   Communicate the vision of the future to motivate and engage all levels of staff and give them a clear understanding of where their work fits into the big picture.<br>   Drive the strategic priorities and vision for CPC and CG in UAE.<br>   Drive Wealth Advisor and Client Digital/Mobile strategies for CPC and CG segments.<br>   Drive the planning and execution of the CPC and CG Technology Book of Work in UAE.</p> <p>Customer Franchise Growth<br></p><p>   Always ensure audit readiness and strong controls and secure successful internal and external audit results.</p> <p>People Management:<br>   Manage the organization with the right structure and right people to deliver business results.<br>   Recruit, retain and develop talent across all key leadership positions, with a strong mix of local and international high potential future leaders.<br>   Execute the Client Advisor growth plans, delivering the agreed front line capacity to service CPC and CG clients as well as the growth targets.<br>   Strategically develop talent with on-the-job training, stretch assignments, formal leadership programs and other actions.<br>   Be a coach and mentor and develop managerial skills of direct reports into high quality managers.<br>   Take ownership of the managed team and ensure Citi people management practices are implemented to ensure an excellent employee experience across the employee life cycle.<br>   Support the Wealth career path strategies, which includes driving the Wealth Talent Continuum actions, Training &amp; Development activities and the execution of the Total Rewards firm s strategy.</p> <p>Qualifications <br>   Proven track record as a senior leader in key aspects of business management (strategy, sales, people leadership, financial performance, risk &amp; controls).<br>   15+ years of relevant strategic and operational work experience.<br>   Proven track record in leading transformation and change, and ability to materially change business trajectory.<br>   Extensive knowledge of consumer bank and wealth management products, services, and markets and understanding of the competitive landscape for the Affluent and High Net Worth Segments in the country.<br></p>

Head of Citigold Private Client

SUBSEA 7

<div><div><div><p>We are Subsea7, a global leader in the delivery of offshore projects and services for the energy industry. We make offshore energy transition possible through the continuous evolution of lower-carbon oil and gas and by enabling the growth of renewables and emerging energy.</p>
<p>At Subsea7, we are looking for people who think differently. We want people who can bring new ideas and who are willing to take on challenges that will enable us to make a positive impact on a global stage.</p>
<p>In turn we will lift you up and encourage you to go further. Onshore or offshore, embark on a journey of opportunities, continuous learning and development.</p>
<p>Start your journey with us today.</p>
</div></div><div><div><div><div><p><b>Title: </b>Senior Quality Advisor
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Cairo, EG
</div></div></div></div><div><div><div><div><b>Job Closing Date: </b>29 Oct 2025
</div></div></div></div><div><div><div><div><div>We have an exciting opportunity for a Senior Quality Advisor to join our Global Project Centre, based in our Cairo, Egypt office. This is initially a 12 month contract, reporting into the Quality Manager.</div><br>
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The Senior Quality Advisor provides guidance and advice regarding the effective management of Quality Assurance and Quality Control (QA/QC), delivering quality management and improvement support to all projects and Functions within the designated area of responsibility.</div><br>
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They provide support to the relevant Quality Manager and their team in the maintenance and control of processes, procedures, work methods and initiatives in support of the Company's overall Quality strategies.</div><br>
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What will you be doing?</div><br>
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<ul>
<li>Focal point for QA/QC matters, providing a support function to project management, ensuring that they have adequate resources and QA/QC input.</li>
<li>The Quality engineer ensures the implementation/compliance and alignment of all quality programs, policies, processes, and procedures within the allocated packages/projects.</li>
<li>Typical activities: Quality risk assessment, documentation review, inspection management including QC budget tracking and resource forecasting, performance monitoring and reporting, interface with internal and external parties for Quality related topics, supporting package/project until close-out with final documentation, supplier performance rating and Lesson Learned process.</li>
<li>Supporting risk-based audit process and responsible of audit execution (both internal and external).</li>
<li>Managing non-conformities, facilitate and review root-cause analysis investigation, monitor and contribute to corrective actions process, and verify effective implementation of solutions to prevent recurrence.</li>
<li>Working in conjunction with Supply Chain Management (at project and category level), Engineering and Fabrication to assess, manage and develop suppliers&rsquo; quality aspects, ensuring that quality requirements are well defined, understood and implemented by suppliers.</li>
<li>Ensuring the Central Quality function capitalizes from Lessons Learned and provides support to project in accordance with best practices, striving to mitigate risk, promoting repeatability, safety and integrity consistently.</li>
<li>Assisting with the maintenance, development and implementation of Continuous Improvement of our Business Management System.</li>
<li>Advising project personnel in all matters relating to the application and implementation of the Business Management System on projects.</li>
<li>Responsible for the co-ordination, preparation and delivery of Project Quality Plans and may provide support and input to tendering process as directed.</li>
<li>Driving and delivering quality awareness within projects and suppliers (Workshops, Talking Points, trainings, etc.).</li>
<li>Contributing to resources development and mentoring to meet business needs.</li>
<li>Supporting and promoting our commitments to Safety and the importance of Quality in influencing success of our Safety commitments.</li>
<li>The Quality Engineer may be required to fulfill a Senior Quality Engineer role in small projects.</li></ul><br>
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What experience would we like you to have?</div><br>
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Please note, if you don&rsquo;t tick all the boxes below but feel you have some of the relevant skills and experience we&rsquo;re looking for, please do consider applying. We would encourage you to apply with a CV that highlights your transferable skills and experience.</div><br>
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<ul>
<li>Experience of the subsea, offshore or a related industry.</li>
<li>Broad depth of Supplier Quality Management knowledge including inspection coordination and NCR management (technical quality capability).</li>
<li>Good level of general education required, preferably supported by a diploma/degree in Engineering or Quality Management.</li>
<li>Able to confidently communicate in English (both written and oral). Arabic language skills would also be advantageous for this role.</li>
<li>Broad understanding of subsea products and welding works (structural and piping). Working experience with in-country fabrication yards (various regions) is a plus.</li>
<li>Available to travel both domestically (Egypt) and internationally (onshore) up to 70 % of the time.</li>
<li>Auditor competency, ideally demonstrated by certified lead auditor qualification and experience.</li>
<li>Experience working on international, fast-paced projects.</li>
</ul>
<div>#LI-CT1</div>
</div></div></div></div><div><div><p><b>An environment where you can thrive</b><br>
We recognise that having a diverse team makes us a better, smarter team. Diversity is something we value and regard it as key to our success.</p>
<p>We encourage new ways of thinking and celebrate our wide range of skills that help us continually challenge the status quo and inspire innovation. An inclusive and diverse environment fosters creativity, improves decision-making and introduces new ways of thinking.</p>
<p>Our people are at the heart of what we do at Subsea7 and we are committed to creating an environment where everyone can thrive. Fair employment practices, fair treatment for all individuals and equal opportunity on the basis of merit are the foundation of how we work and develop together.</p>
<p><b>What happens next?</b><br>
If you would like to apply for this role, simply click the Apply button found on this page.</p>
<p>You may be prompted to set up a profile with us. It&rsquo;s quick and easy to do. Or, if you have already created a profile with us, simply log in and submit your application.</p>
<p>Here are 3 top tips to help you submit a successful application:</p>
<ul><li>Make sure your CV is up-to-date and highlights the transferable skills and experience you can bring to this role.</li><li>We would encourage you to include a cover letter as part of your application. It&rsquo;s your chance to tell us why you would be a brilliant addition to our team.</li><li>Take your time with your application and check there are no errors before final submission</li></ul>
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Once you have submitted your application, we will be in touch as soon as possible with next steps.<br>
To find out more about Subsea7 visit our website here</div></div></div><p></p>

Senior Quality Advisor

Ermenegildo Zegna Holditalia S.p.A

Senior Store Customer Advisor     Senior Store Customer Advisor CompanyID (accounts for anonymous companies) 693,176 CollectionVisual & Image ManagementTeam Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met. When required support the orientation of new staff through acting as learning coach or "buddy" if assigned by the Store Manager. Train other team members on new products as assigned by the Store Manager. Maintain good team work to enhance the overall team moral to create an enthusiastic sales force environment.Sales ManagementStore Operations Education/ Qualification High school qualification Preferably Chinese or Russian speakers Experience 4 to 6 years retail sales or customer service experience. Functional Competencies Selling Service Policy Policy and Compliance TB Competencies Generates Customer Delight Learning and Self Development Is Passionate and Open MindedThe Store Customer Advisor transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Thom Browne collections. The Customer Advisor builds a relationship with each customer that lasts over time, and begins with the quality of their welcome, the gestures and rituals of the selling ceremony and the provision of the highest level of service. The Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Thom Browne stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand. Main responsibilities: • Manage Customer Relationships and Customer Service during and after the sale • Develop a deep knowledge of the Thom Browne collections to advise customers on styling and "total looks" • Contribute to store Visual & Image • Maximize sales through retail operational excellence MAIN RESPONSIBILITIES Customer Relationships and Customer Service Provide memorable luxury in-store customer service experience by following the Thom Browne Selling Flow and acting in accordance with the Thom Browne Mindset. Demonstrates entrepreneurial mindset in developing the business. Consistently and effectively networks to attract new customers and develop a customer database. Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping. Anticipates customers' expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations Creates opportunities for customers to experience multiple Thom Browne brands, products and "total looks" through demonstrating relevant yet personalized mix and match options. Promote Thom Browne Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer's current and/or future needs. Utilize company provided technology to offer a complete and integrated luxury experience. Leverage "Thom Browne Stories" to support and enhance the selling ceremony Collates useful and accurate customer data and information in accordance with Thom Browne CRM procedures and guidelines. Cultivates future customer connections with Thom Browne (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls). Utilizes CRM software as the primary tool for after sales communication Takes ownership of resolving customer issues or complaints with empathy, while adhering to Thom Browne customer service policies such as alteration, damage and repair, global return policies etc. Develop progressively in-depth knowledge of Thom Browne products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits. Advise customers on styling of "total looks" by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments. Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager. Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through. Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve "perfect fit". Understands the required standards and skills of Made-to-Measure service and when required take on the role of in-store Made-to-Measure specialist if assigned by the Store Manager. Demonstrates consistently high standards of personal grooming in accordance to Thom Browne uniform and grooming standards and guidelines. Follows Thom Browne product and gift packaging standards and guidelines to ensure Thom Browne luxury and quality image. Maintain cleanliness and tidiness of the store environment and product displays. Ensure in-store visual merchandising adheres to Thom Browne Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent. Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager. Measure own performance using Thom Browne customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager. Propose service, product, visual and operational improvements that assist the team overcome selling challenges. Adhere to Thom Browne store operations and time and attendance policies and standards. Follows the directions of the Store Manager or appointed team member on store operational tasks that includes but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc. Adhere to Company policies and rules in daily work.<img src="https://www.jobg8.com/Tracking.aspx?DnLcRSskKu9dgHp%2fgfByIof%2bKxrbyLnCc" width="0" height="0" />

Senior Store Customer Advisor

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