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functional consultant (saudi national)

senior consultant

Chi Square Consulting

<div>
 <p>
  <strong>
   Senior Consultant - competitive salary - Riyadh, Saudi Arabia
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our client is a global advisory and professional services firm that helps organisations make confident people and business decisions through data, analytics, and strategic insights. With a strong international presence and deep expertise across industries, the firm partners with clients to design solutions that drive performance, enhance employee experience, and deliver lasting impact. Its culture values collaboration, innovation, and excellence empowering teams to deliver meaningful results for clients worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a Senior Consultant to join a dynamic Human Capital Advisory team based onsite in Riyadh. This role focuses on designing and delivering tailored HR and rewards solutions that strengthen organisations&rsquo; talent and reward strategies. The position offers exposure to senior executives and decision-makers across the region and the opportunity to contribute to high-impact consulting engagements that shape workforce and business performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop and deliver customised HR and total rewards solutions, including job design, grading structures, pay benchmarking, executive compensation, and incentive frameworks
  </li>
  <li>
   Prepare and present clear, data-driven recommendations to senior stakeholders, including HR leadership and board members
  </li>
  <li>
   Lead multiple consulting projects, ensuring quality, profitability, and timely delivery
  </li>
  <li>
   Build trusted relationships with clients, providing expert guidance and insight
  </li>
  <li>
   Mentor and support junior consultants to strengthen the team&rsquo;s capability and expertise
  </li>
  <li>
   Drive business development initiatives from proposal writing to client presentations and identify cross-functional opportunities
  </li>
  <li>
   Contribute to thought leadership by sharing insights on market practices and regional reward trends
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Economics, Engineering, HR, or a related field from a recognised university
  </li>
  <li>
   Proven experience in human capital or rewards consulting, with exposure to executive compensation, long-term incentive design, or large-scale HR transformation projects
  </li>
  <li>
   Excellent written and verbal communication, including strong report writing and presentation skills
  </li>
  <li>
   Skilled in facilitating client workshops and training sessions
  </li>
  <li>
   Strong analytical, organisational, and problem-solving abilities
  </li>
  <li>
   Proven project management experience and able to lead projects independently while ensuring quality and profitability
  </li>
  <li>
   Confident in influencing senior stakeholders and building trusted client relationships
  </li>
  <li>
   Demonstrated success in business development and market networking
  </li>
  <li>
   Collaborative team player with commercial awareness
  </li>
  <li>
   Proficient in Microsoft Office; fluent in English, with Arabic an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Competitive remuneration package with performance-based incentives
  </li>
  <li>
   Opportunities to work with top-tier local and multinational organisations
  </li>
  <li>
   Structured professional development and international knowledge-sharing
  </li>
  <li>
   Collaborative environment that values innovation and excellence
  </li>
  <li>
   Exposure to regional consulting projects with tangible business impact
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  This is an opportunity to be part of a global consulting firm at the forefront of human capital strategy helping clients across Saudi Arabia and the wider Middle East navigate change, reward performance, and build the future of work. Based in Riyadh, you&rsquo;ll work alongside passionate experts and senior leaders dedicated to driving lasting impact for clients and communities alike.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please apply below or please feel free to share your CV with Daniel, for a confidential discussion to learn more (dday@chisquare-group.com).
 </p>
 <p>
  <br/>
 </p>
 <p>
  By applying to this advert you agree to your personal details being held on file in relation to this and other future relevant opportunities.
 </p>
</div>


Senior Consultant

Jobs for Humanity

About Us <p>Created by the integration of long-standing organizations dating back to 1911 AtkinsRalis is a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. There is an increasing demand for strategic advisory services including programme and portfolio management services within the Middle East to support the development and growth of giga projects and infrastructure projects in real estate government utilities (energy water and waste) and transport (Aviation Road and Rail) sectors. Our clients in these built environment sectors need real estate strategies not only at the project level but also at the corporate portfolio and organizational levels.</p> <p>Our Strategic Advisory team requires an experienced Senior Consultant with real estate advisory experience to join our team in the KSA. The successful candidate will have proven experiences in Strategy and management consulting in real estate advisory services on large-scale international projects ideally in UAE KSA and the wider Middle East region. The role will require financial modelling and management consulting experience in real estate and infrastructure.</p> <p>This is an excellent career development opportunity for the right candidate who is looking to progress their career to the next level and in a fast paced and exciting field of work. You will work collaboratively with a range of development authorities key stakeholders in Public and private sectors and business leadership in the residential commercial and industrial real estate sectors. The right candidate will be based in the KSA but will be required to work across the broader Middle East.</p> Project Delivery <ul> <li>Assist on delivering client assignments; key tasks include stakeholder management, prepare client presentations, work products and deliverables.</li> <li>Undertake real estate market study across asset classes such as Residential, Office, Retail, Industrial, Hospitality etc.</li> <li>Interpret socio economic indicators and use them to form the current and future demand models by asset classes.</li> <li>Undertake demand supply assessments and develop future outlook based on KPIs such as rental rates, sales prices, occupancy and absorption.</li> <li>Undertake real estate benchmarking by asset classes based on market research and analysis.</li> <li>Create development programmes including proposed development areas (GFAs), project components and phasing.</li> <li>Suggest real estate mix component specifications and phasing plans for proposed real estate segments.</li> <li>Able to create Development briefs to drive spatial optimisation and real estate strategies in Masterplans.</li> <li>Provide real estate input into feasibility studies, business plans and capital investment plans to support strategic decision making.</li> <li>Integrate sustainable and net zero strategies in projects in addition to addressing any environmental impact assessments and mitigation measures.</li> <li>Produce clear succinct write ups on the KSA and GCC Markets to be included within corporate research reports and consultancy assignments.</li> <li>Work within both traditional and agile project environments with a high degree of ambiguity and a track record of high quality delivery.</li> <li>Leverage data and technology to provide innovative solutions to clients' challenges.</li> <li>Stay abreast of industry regulations, economic indicators and market dynamics to provide timely and relevant insights to clients.</li> </ul> Win Work <ul> <li>Assist service line leadership in identifying business development opportunities with current and potential clients.</li> <li>Prepare and submit technical and commercial proposals to win work and expand the service line.</li> <li>Identify opportunities for new and integrated services bringing the best from our global business and technical domains to our clients in the Middle East and beyond.</li> </ul> Practice Building & Development <ul> <li>Contribute to positioning our Consulting and Strategic Advisory services across the Middle East through thought leadership development and social media presence.</li> </ul> Qualification <p><b>MBA is required.</b></p> <p>Relevant Bachelors degree preferably in Real Estate Finance, Engineering Economics or Business is required.</p> Relevant Experience <ul> <li>A combination of experience in strategy and management consulting for built environment programme and portfolio management, market research and real estate.</li> <li>Strong industry / competency background and hands on experience in real estate and infrastructure advisory.</li> <li>In depth knowledge of local and regional real estate markets, regulations and industry best practices.</li> <li>Excellent skills in Microsoft Office and reporting writing skills in MS Word.</li> <li>Excellent understanding of MS Excel financial modelling and analytical skills with proficiency in real estate valuation techniques.</li> <li>Exposure to Power BI and project reporting tools is preferred.</li> <li>Ability to analyse and interpret data to deliver insightful practical solutions.</li> </ul> Behavioural Skills <ul> <li>Excellent communication and presentation skills; capable of presenting detailed subject matter to a variety of stakeholders.</li> <li>Willingness and ability to interact with regulatory agencies, stakeholders and clients while developing effective teamwork relationships.</li> <li>Fluency in written and spoken English; Arabic is preferred.</li> </ul> Travel Requirements <p>Willing to travel within KSA and the GCC region.</p> Rewards and Benefits <p>We work in a hybrid working environment promoting work life balance and are outcome oriented. We offer an excellent package which includes :</p> <ul> <li>A competitive tax free salary.</li> <li>Accommodation allowance.</li> <li>Transportation allowance.</li> <li>22 days annual leave.</li> <li>Medical and life insurance cover.</li> <li>Company gratuity scheme.</li> <li>Discretionary bonus scheme.</li> <li>Annual flight allowance to point of origin.</li> <li>Employee Assistance Program 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants.</li> </ul>

SENIOR CONSULTANT

<p>Our Senior Consultant will support and manage delivery of our project engagement service delivery and defined projects in Growth & Innovation as part of the Middle East team. They will be responsible for specific areas of focus and monitoring progress and successful delivery against agreed outcomes.</p> <p>The activities and projects are wideranging providing the Senior Consultant an opportunity to utilize a variety of skill sets to focus on specific areas of activity and grow the role to suit their own experiences and interests.</p> Tasks may include but are not limited to : <ul> <li>Support and manage delivery of assigned innovation projects</li> <li>Documenting full needs description and solution requirements</li> <li>Active technology scouting and solution identification and validation</li> <li>Project due diligence research and documentation</li> <li>Communicate and facilitate collaboration across multiple stakeholders</li> <li>Carry out other appropriate delegated duties as required</li> </ul> <p>As part of a diverse and motivated team you will be involved in a range of projects with our clients covering topics such as :</p> <ul> <li>Innovation strategy definition & implementation</li> <li>Capabilities building projects using the latest methodologies on innovation design thinking innovation management etc.</li> <li>Project management: management of business projects with both internal stakeholders and third parties.</li> </ul> Qualifications : <ul> <li>Strong academic background (e.g. Engineering and / or Business) from a toptier university</li> <li>46 years experience in technology research innovation environments for the Senior Consultant role</li> <li>Experience of planning managing and delivering innovation and technicalbased projects</li> <li>Formal project delivery tracking using Gantt charts or similar</li> <li>Demonstrable experience of leading and completing complex technical innovation projects</li> <li>Experience in understanding technical discussions and documentation</li> <li>Knowledge of open Innovation Methodology Intellectual Property and Technology Scouting</li> <li>Business proficiency in Arabic and English is a must</li> </ul> Additional Information : <p>Joining Sia means integrating into a globally recognized firm that fosters personal growth through our unique Sia Village concept which promotes a communitydriven culture reinforced by values of Excellence Entrepreneurship Innovation Teamwork Care & Support and Employee Wellbeing ensuring a fulfilling career path.</p> What a career at Sia offer you <ul> <li>Competitive compensation: an competitive salary and benefits package benchmarked against the market to ensure the most competitive offers.</li> <li>Entrepreneurial spirit: Join us on an entrepreneurial journey that not only fosters innovation but also empowers you to drive your own success. Dive into a culture where your ideas shape the future.</li> <li>Tailored career advocacy program: Receive dedicated support designed to help you achieve your professional aspirations. Our program pairs you with mentors who provide actionable feedback ensuring continuous progress and success in your career path.</li> <li>Continuous growth: Engage with ongoing opportunities for learning and development particularly in new and emerging topics. Stay ahead of the curve by continually advancing your knowledge and skills.</li> </ul> Our Commitment to Diversity <p>Sia is an equal opportunity employer. All aspects of employment including hiring promotion remuneration or discipline are based solely on performance competence, conduct or business needs.</p> <p>At Sia we believe in fostering a diverse equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients building trust by creating an inclusive environment of curiosity and learning which affects lasting impact.</p> <p>We are guided by the pursuit of understanding and take pride in being able to provide meaningful solutions to our clients unique challenges. We bring our whole selves to work and strive to listen observe understand and be understood.</p> <p>Remote Work: No</p> <p>Employment Type: Fulltime</p> Key Skills <p>Eclipse,Disaster Recovery,.NET,High Availability,Redshift,Data Management,IP Networking,Neo4j,Data Warehouse,Pre-sales,Oracle,DynamoDB</p> <p>Department / Functional Area: Change Management</p> <p>Experience: years</p> <p>Vacancy: 1</p>

KSA Senior Consultant - Growth Innovation

AtkinsRéalis

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 We are seeking a highly experienced professional to be part of the Consulting, Strategy and Advisory in the Kingdom of Saudi Arabia. This role requires strategic thinking, hands-on expertise in organizational design, governance frameworks and operational and organizational excellence, combined with strong stakeholder engagement skills, deep understanding of the Saudi market, and the ability to build trusted relationships with clients.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Governance &amp; Compliance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement governance frameworks aligned with Saudi regulatory requirements, client standards, and organizational objectives.
  </li>
  <li>
   Establish clear accountability structures and decision-making protocols to ensure transparency and compliance.
  </li>
  <li>
   Conduct governance audits, gap analyses, and maturity assessments to identify improvement areas and implement corrective actions.
  </li>
  <li>
   Design and roll out governance policies, procedures, and reporting mechanisms to monitor adherence and effectiveness.
  </li>
  <li>
   Lead awareness and training programs to embed governance principles across teams and stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Target Operating Model Design
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design and implement target operating models for portfolio, program, engineering and asset management functions.
  </li>
  <li>
   Define organizational structures, roles, and responsibilities to ensure clarity and alignment with strategic goals.
  </li>
  <li>
   Benchmark operating models against industry best practices and regional standards to deliver agile and efficient solutions.
  </li>
  <li>
   Develop supporting documentation, including SOPs, templates, and process maps, to enable seamless adoption.
  </li>
  <li>
   Facilitate workshops and stakeholder sessions to validate design and secure buy-in for implementation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Business Process Improvement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead end-to-end process improvement initiatives across development and delivery functions.
  </li>
  <li>
   Apply Lean Six Sigma methodologies (Green Belt required; Black Belt preferred) to identify inefficiencies, eliminate waste, and enhance operational performance.
  </li>
  <li>
   Map and analyze current workflows, redesign processes for scalability, and implement continuous improvement frameworks.
  </li>
  <li>
   Develop standardized policies, procedures, and templates to ensure consistency and compliance.
  </li>
  <li>
   Monitor process performance through KPIs and dashboards, driving data-driven decision-making.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Stakeholder Engagement &amp; Market Understanding
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build strong relationships with Saudi government entities, clients, and partners, demonstrating cultural awareness and market knowledge.
  </li>
  <li>
   Engage with stakeholders to ensure alignment on governance and operating model initiatives.
  </li>
  <li>
   Facilitate workshops, presentations, and strategic discussions to secure stakeholder buy-in and consensus.
  </li>
  <li>
   Prepare and deliver detailed reports, dashboards, and recommendations to executive committees and regulatory bodies.
  </li>
  <li>
   Act as a trusted advisor to clients, leveraging insights into Saudi market dynamics and regulatory frameworks to guide decision-making.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Engineering, Business Administration, or related field (Master's preferred).
  </li>
  <li>
   10&ndash;12 years of experience in GRC, operating model design, and process improvement, with at least 5 years in project-based environments.
  </li>
  <li>
   Proven experience in Gulf region projects;
  </li>
  <li>
   Big four experience desirable.
  </li>
  <li>
   Certifications such as PMP, PRINCE2, Lean Six Sigma Green Belt (Black Belt is a plus), or ISO Lead Auditor are highly desirable.
  </li>
  <li>
   Expertise in ISO standards (ISO 31000, ISO 9001, ISO 27001).
  </li>
  <li>
   Excellent communication, analytical, and stakeholder management skills.
  </li>
  <li>
   Familiarity with GRC tools and data visualization platforms (e.g., Power BI).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Rewards &amp; Benefits
  <br/>
  <br/>
 </strong>
 Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.
 <br/>
 <br/>
 <strong>
  This Includes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Tax-free salary
  </li>
  <li>
   Comprehensive life insurance coverage
  </li>
  <li>
   Premium medical insurance for you and your dependents
  </li>
  <li>
   Generous annual leave balance
  </li>
  <li>
   Flexible and hybrid work solutions
  </li>
  <li>
   Remote work opportunities outside of country
  </li>
  <li>
   Company gratuity scheme
  </li>
  <li>
   Discretionary bonus program
  </li>
  <li>
   Annual flight contribution
  </li>
  <li>
   Relocation assistance
  </li>
  <li>
   Transportation &amp; housing allowances (available for remote work locations)
  </li>
  <li>
   Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition
   <br/>
   <br/>
  </li>
 </ul>
 Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.
 <br/>
 <br/>
 <strong>
  About AtkinsR&eacute;alis
  <br/>
  <br/>
 </strong>
 We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
 <br/>
 <br/>
 Find out more.
</div>


Senior Consultant / Manager

<div><p><b>Overview</b></p><p>
We are seeking a highly experienced professional to be part of the Consulting, Strategy and Advisory in the Kingdom of Saudi Arabia. This role requires strategic thinking, hands-on expertise in organizational design, governance frameworks and operational and organizational excellence, combined with strong stakeholder engagement skills, deep understanding of the Saudi market, and the ability to build trusted relationships with clients.</p><p><b>
Key Responsibilities</b></p><p><b>
Governance &amp; Compliance</b></p><ul><li>
Develop and implement governance frameworks aligned with Saudi regulatory requirements, client standards, and organizational objectives.</li><li>
Establish clear accountability structures and decision-making protocols to ensure transparency and compliance.</li><li>
Conduct governance audits, gap analyses, and maturity assessments to identify improvement areas and implement corrective actions.</li><li>
Design and roll out governance policies, procedures, and reporting mechanisms to monitor adherence and effectiveness.</li><li>
Lead awareness and training programs to embed governance principles across teams and stakeholders.</li></ul><p><b>
Target Operating Model Design</b></p><ul><li>
Design and implement target operating models for portfolio, program, engineering and asset management functions.</li><li>
Define organizational structures, roles, and responsibilities to ensure clarity and alignment with strategic goals.</li><li>
Benchmark operating models against industry best practices and regional standards to deliver agile and efficient solutions.</li><li>
Develop supporting documentation, including SOPs, templates, and process maps, to enable seamless adoption.</li><li>
Facilitate workshops and stakeholder sessions to validate design and secure buy-in for implementation.</li></ul><p><b>
Business Process Improvement</b></p><ul><li>
Lead end-to-end process improvement initiatives across development and delivery functions.</li><li>
Apply Lean Six Sigma methodologies (Green Belt required; Black Belt preferred) to identify inefficiencies, eliminate waste, and enhance operational performance.</li><li>
Map and analyze current workflows, redesign processes for scalability, and implement continuous improvement frameworks.</li><li>
Develop standardized policies, procedures, and templates to ensure consistency and compliance.</li><li>
Monitor process performance through KPIs and dashboards, driving data-driven decision-making.</li></ul><p><b>
Stakeholder Engagement &amp; Market Understanding</b></p><ul><li>
Build strong relationships with Saudi government entities, clients, and partners, demonstrating cultural awareness and market knowledge.</li><li>
Engage with stakeholders to ensure alignment on governance and operating model initiatives.</li><li>
Facilitate workshops, presentations, and strategic discussions to secure stakeholder buy-in and consensus.</li><li>
Prepare and deliver detailed reports, dashboards, and recommendations to executive committees and regulatory bodies.</li><li>
Act as a trusted advisor to clients, leveraging insights into Saudi market dynamics and regulatory frameworks to guide decision-making.</li></ul><p><b>
Qualifications &amp; Experience</b></p><ul><li>
Bachelor's degree in Engineering, Business Administration, or related field (Master's preferred).</li><li>
10&ndash;12 years of experience in GRC, operating model design, and process improvement, with at least 5 years in project-based environments.</li><li>
Proven experience in Gulf region projects;</li><li>
Big four experience desirable.</li><li>
Certifications such as PMP, PRINCE2, Lean Six Sigma Green Belt (Black Belt is a plus), or ISO Lead Auditor are highly desirable.</li><li>
Expertise in ISO standards (ISO 31000, ISO 9001, ISO 27001).</li><li>
Excellent communication, analytical, and stakeholder management skills.</li><li>
Familiarity with GRC tools and data visualization platforms (e.g., Power BI).</li></ul><p><b>
Rewards &amp; benefits</b></p><p>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.</p><p>
This includes:</p><ul><li>
Tax-free salary</li><li>
Comprehensive life insurance coverage</li><li>
Premium medical insurance for you and your dependents</li><li>
Generous annual leave balance</li><li>
Flexible and hybrid work solutions</li><li>
Remote work opportunities outside of country</li><li>
Company gratuity scheme</li><li>
Discretionary bonus program</li><li>
Annual flight contribution</li><li>
Relocation assistance</li><li>
Transportation &amp; housing allowances (available for remote work locations)</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>
Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><p><b>
About AtkinsR&eacute;alis</b></p><p>
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p></div><p></p>

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Riyadh (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 19 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR109245</div></div></div></div></div></div><div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</div><div></div><div>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</div><div></div><div>
Job Title: Senior Solution Consultant</div><div></div><div>
What does that mean for a Pre Sales Solution Consultant?</div><div>
You have the best software to do whatever it takes to keep our customers happy, providing strategic support to Sales, creating a unique customer experience at the biggest companies around the world. When we say big, we are talking about Intel, Adobe Systems, Uber, and Ticketmaster, just to name a few.</div><div></div><div>
Are you the best Pre Sales Solution Consultant? You may be a perfect fit for the role!</div><div>
You are not just a solution expert. You are the best consultant! You will be in the front line to perform technical validation in our customers&rsquo; Omnichannel transformational projects. Your ability to inspire our customers through technology will drive you to succeed, using your growing knowledge of Artificial Intelligence, Cloud Computing, Software as a Service.</div><div></div><div>
What this role is:</div><div>
Being a Genesys Senior Solutions Consultant means to be responsible for running business-focused solution discoveries, directly with customers. You will host Customer Journey mapping exercises or Customer Experience workshops, to understand client&rsquo;s operation and expectation, while demonstrating the value of Genesys in delivering exceptional experiences to their end customers</div><div></div><div><br>
You will work with all levels of customer organizations tailoring the messaging to meet the needs of various business and technical stakeholders and decision-makers, including C-level decision-makers.</div><div></div><div><br>
What this role isn&rsquo;t:</div><div>
You are not &ldquo;one-man shows&rdquo;. You would work within a team of cross-functional experts who come with a varied skillset and together you will develop identified business opportunities. Your consultative approach will drive you to understand customer functional and technical needs. Your ability to captured, allow you to succeed advising on which Genesys capabilities the customer should implement and will ultimately benefit from. All available as part of Genesys breadth of Customer Experience solutions, delivered from the cloud as our Experience as a Service!</div><div></div><div><br>
What will you bring on the table?</div><ul><li><div>
University Bachelor&rsquo;s degree educated in Computer Science or Engineering or related work experience</div></li><li><div>
3-5 years previous CX experience in the job market as a pre-sales consultant, business analyst, solutions engineering</div></li><li><div>
Support and lead RFP &amp; RFI</div></li><li><div>
Lead activities across all functions from Sales, Marketing, Channel and Professional services...</div></li><li><div>
Demonstrates a successful track record working as a pre-sales expert for a company selling Enterprise Cloud Applications</div></li><li><div>
The technological know-how of IT-concepts, software-standards best practice as well as database and networking technologies</div></li><li><div>
Cloud computing, artificial intelligence and contact center industry experience as a plus</div></li><li><div>
Able to articulate your opinions on current technology trends</div></li><li><div>
Strong developed analytical and conceptional capabilities and high customer focus</div></li><li><div>
Ability to display strong self-initiative and support recommendations with fact-based evidence (data, research, best practices, etc.)</div></li><li><div>
Strong time-management and organization skills</div></li><li><div>
Ability to multi-task and manage multiple streams of work simultaneously</div></li><li><div>
Exceptional skills in English and Arabic languages as well as strong presentation and communication expertise</div></li><li><div>
Be a Team Player, be adaptable, Agile and able to multi-task</div></li><li><div>
Be ready to travel (~25%)</div></li></ul><div></div><div>
#LI-MC1</div><div></div><div>
If a Genesys employee referred you, please use the link they sent you to apply.</div><div></div><div>
About Genesys:</div><div>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <div>www.genesys.com</div>.</div><div></div><div>
Reasonable Accommodations:</div><div>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <div>reasonable.accommodations@genesys.com</div>.</div><div></div><div>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</div><div></div><div>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</div><div></div><div>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</div><div></div><div><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></div></div></div></div>

Senior Solution Consultant

<div>
 <strong>
  Introduction
  <br/>
  <br/>
 </strong>
 An
 <strong>
  IBM Senior Managing Consultant &ndash; Salesforce Practice
 </strong>
 is accountable for
 <strong>
  originating, selling, and overseeing Salesforce transformation programs
 </strong>
 , co-selling with Salesforce, and ensuring IBM is the go-to GSI for large-scale Salesforce-enabled digital transformation.
 <br/>
 <br/>
 <strong>
  Your Role And Responsibilities
  <br/>
  <br/>
 </strong>
 Your Role and Responsibilities
 <br/>
 <br/>
 IBM Senior Managing Consultant &ndash; Salesforce Practice
 <br/>
 <br/>
 Client Leadership &amp; Relationship Management
 <br/>
 <br/>
 <ul>
  <li>
   Serve as a trusted advisor to CxO, Chief Digital Officer, and CRM leaders on customer, sales, service, and marketing transformation.
  </li>
  <li>
   Lead executive conversations on Salesforce industry clouds (e.g., Financial Services Cloud, Health Cloud, Manufacturing Cloud, Public Sector Solutions).
  </li>
  <li>
   Drive expansion of Salesforce footprint at strategic accounts (multi-cloud adoption, integration, data, AI).
   <br/>
   <br/>
  </li>
 </ul>
 Sales &amp; Revenue Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Pipeline &amp; Opportunity Creation
  </li>
  <ul>
   <li>
    Originate, qualify, and progress Salesforce-related opportunities in line with annual quota.
   </li>
   <li>
    Leverage IBM&rsquo;s ecosystem (Mulesoft, Slack, Tableau, Data Cloud, Agentforce) to bundle broader Salesforce solutions.
   </li>
  </ul>
  <li>
   Deal Leadership
  </li>
  <ul>
   <li>
    Shape Salesforce consulting and implementation deals: roadmap design, multi-cloud rollouts, managed services.
   </li>
   <li>
    Collaborate with Salesforce account teams and IBM Client Partners to co-sell.
   </li>
   <li>
    Lead solutioning and proposals ensuring client value, scalability, and strong IBM margin.
   </li>
  </ul>
  <li>
   Quota Accountability
  </li>
  <ul>
   <li>
    Carry personal sales target (commonly $5M&ndash;$15M per year depending on market/industry).
   </li>
   <li>
    Drive bookings and signed contracts; credit tied to Salesforce practice growth.
    <br/>
   </li>
  </ul>
 </ul>
 Delivery &amp; Practice Development
 <br/>
 <br/>
 <ul>
  <li>
   Provide executive sponsorship for Salesforce engagements (program governance, steering committees).
  </li>
  <li>
   Ensure successful delivery of multi-cloud programs, integrations, and Salesforce + AI/GenAI projects.
  </li>
  <li>
   Mentor Salesforce consultants, architects, and project managers.
  </li>
  <li>
   Shape and deploy IBM&rsquo;s Salesforce accelerators (Garage for Salesforce, industry templates, Zero-Copy Data for FSC).
   <br/>
   <br/>
  </li>
 </ul>
 Ecosystem &amp; Partnership Engagement
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with Salesforce AE, RVP, and Alliances teams to co-create account strategies.
  </li>
  <li>
   Position IBM as a strategic Salesforce GSI by contributing to joint go-to-market plays.
   <br/>
   <br/>
  </li>
 </ul>
 Governance, Reporting &amp; Compliance
 <br/>
 <br/>
 <ul>
  <li>
   Maintain accurate Salesforce pipeline and bookings forecasting in IBM CRM.
  </li>
  <li>
   Follow IBM SIP rules on revenue crediting, deal registration, and compliance.
  </li>
  <li>
   Track and report KPIs: Salesforce bookings, revenue realization, win rates, client referenceability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Education
  <br/>
  <br/>
 </strong>
 Bachelor's Degree
 <br/>
 <br/>
 <strong>
  Required Technical And Professional Expertise
  <br/>
  <br/>
 </strong>
 Required Professional and Technical Expertise
 <br/>
 <br/>
 <ul>
  <li>
   Salesforce Domain Expertise
  </li>
  <ul>
   <li>
    Proven experience leading Salesforce-enabled transformations (multi-cloud: Sales, Service, Marketing, Financial Services Cloud, etc.).
   </li>
   <li>
    Deep understanding of Salesforce ecosystem (Mulesoft, Tableau, Slack, Data Cloud, Agentforce/Einstein AI).
   </li>
  </ul>
  <li>
   Sales &amp; Business Development Accountability
  </li>
  <ul>
   <li>
    Demonstrated success in originating and closing Salesforce consulting deals ($5M+ annually).
   </li>
   <li>
    Strong record of building pipeline, shaping proposals, and managing C-level relationships.
   </li>
  </ul>
  <li>
   Consulting Delivery Leadership
  </li>
  <ul>
   <li>
    Track record of governing large-scale Salesforce implementations &mdash; integration, data strategy, change management.
   </li>
   <li>
    Ability to ensure delivery quality, margin performance, and client satisfaction (NPS/CSAT).
   </li>
  </ul>
  <li>
   Ecosystem &amp; Alliance Collaboration
  </li>
  <ul>
   <li>
    Ability to work jointly with Salesforce account teams (AEs, RVPs, ISV partners) to co-sell and expand client footprint.
   </li>
   <li>
    Experience aligning with hyperscalers (AWS, Azure, GCP) for hybrid cloud + Salesforce plays.
   </li>
  </ul>
  <li>
   Leadership &amp; Talent Development
  </li>
  <ul>
   <li>
    Capability to mentor and grow Salesforce consulting teams, including architects and junior consultants.
   </li>
   <li>
    Contribution to practice assets (industry accelerators, IP, playbooks) and thought leadership in the Salesforce space.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Preferred Technical And Professional Experience
  <br/>
  <br/>
 </strong>
 Preferred Professional and Technical Expertise
 <br/>
 <br/>
 <em>
  over 8 years of Delivery and Sales Experience with multiple Salesforce solutions, projects and clients
 </em>
</div>


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