senior consulting manager

Huron Consulting Group

<div><p>Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.<br>
<br>
Join our team as the expert you are now and create your future.</p><p></p>
Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels.<br>
<br>
While activities vary based on project size/scope and individual skill-sets and strengths, the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks.<p></p><p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in a field related to this position or equivalent work experience</li><li>
6-10 years of experience with Oracle EPM Cloud implementations in a consulting role</li><li>
2-4 years of experience as a functional lead or technical specialist</li><li>
Successfully delivered multiple end-to-end implementation projects in one or more of the following areas: Oracle EPM Planning (ePBCS)</li><li>
Experience with and ability to develop and grow others through effective coaching and leadership</li><li>
Ability to provide industry insights and identify opportunities for value creation based on deep understanding of client (internal or external) challenges</li><li>
Willingness to travel up to 50% as needed to work with client or other internal project teams</li><li>
Flexible living locations in the U.S.</li></ul><p></p><p>
The estimated base salary range for this job is $145,000 - $190,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron&rsquo;s annual incentive compensation program, which reflects Huron&rsquo;s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $166,750 - $237,500. The job is also eligible to participate in Huron&rsquo;s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.</p><p></p><p>
#LI-Remote</p><p>
#LI-KP1</p><p></p><h2 class="jobSectionHeader"><b>
Position Level</b></h2>
Senior Manager<p></p><h2 class="jobSectionHeader"><b>
Country</b></h2>
United States of America</div>

Digital Consulting Manager/Senior Manager - Oracle EPM Planning

<p></p><div><div><div><div><div><div>Location: Hyderabad
</div></div></div></div><div><div><div><div>Other locations: Primary Location Only
</div></div></div></div><div><div><div><div><div>Salary: Competitive
</div></div></div></div></div><div><div><div><div>Date: Jun 16, 2026
</div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job description</b></h2>
</div></div></div><div><div><div><div>Requisition ID: 1718303
</div></div></div></div><div><div><div><div><p>Requisition Id: 1718303</p><br>
<p></p>
<p>
As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it&rsquo;s your career and &lsquo;It&rsquo;s yours to build&rsquo; which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.<br>
<br>
<b>The opportunity</b> : Senior Consultant-National-Business Consulting Risk-CNS - Risk - Risk Management - Hyderabad<br>
<br>
<b>National :</b></p>
<p>
National comprises of sector agnostic teams working across industries for a well rounded experience.</p>
<p><b>
CNS - Risk - Risk Management :</b></p>
<p>
EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.</p>
<p>
We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organization's ability to meet its future business strategy and objectives. The 3 key fields of play are :</p>
<p>
Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls</p>
<p>
Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses.</p>
<p>
Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.</p><p><br>
<b>
Your key responsibilities</b><br>
<br>
<b>Technical Excellence</b></p><br>
<p></p>
<ul>
<li>experience in capital projects - metals/ O&amp;G/ Power / chemcials /heavy indsutrial</li></ul><p></p><p><br>
<b>
Skills and attributes</b><br>
<br>
<b>To qualify for the role you must have</b><br>
<b>Qualification</b></p>
<ul>
<li>Bachelor of Engineering in Electrical</li>
<li>Bachelor of Technology in Mechanical Engineering</li>
<li>Master of Technology in Civil Engineering</li>
<li>Master of Architecture</li>
</ul>
<p><b>Experience</b></p>
<ul>
<li>Project Management (6+ years)</li></ul><br>
<p><br>
<b>What we look for</b><br>
<br>
People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.<br>
<br>
<b>What we offer</b><br>
<br>
Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.<br>
<br>
EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people&mdash;enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.<br>
<br>
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.<br>
<br>
Join us in shaping the future with confidence. Apply Now</p></div></div></div></div></div></div><p></p>

Senior Consultant - Business Consulting Risk - National - CNS - Risk - Risk Management - Hyderabad

Wavestone

<div><b>Company Description</b><p><br>
Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations.</p><p>
We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. In North America, Wavestone operates from hubs in New York City, Pittsburgh, Dallas and Toronto. We work closely with CEOs and technology leaders to optimize IT strategy, sourcing models, and business processes and are committed to building lasting partnerships with our clients.</p><p>
Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that is empowering, collaborative, and full of opportunities to turn today&rsquo;s challenges into tomorrow&rsquo;s solutions &ndash; contributing to one or more of our core 4 capabilities:</p><ul><li><b>
Business Consulting </b>| Business Strategy &amp; Transformation, Organizational Effectiveness &amp; Change Management, Operating Model Design &amp; Agility, Program Leadership &amp; Project Management, Marketing, Innovation, &amp; Customer Experience</li><li><b>
Technology Consulting </b>| IT Strategy &amp; CTO Advisory, Technology Delivery, Data &amp; Artificial Intelligence, Software &amp; Application: Development &amp; Integration, SAP Consulting, Insurance/Reinsurance</li><li><b>
Cybersecurity </b>| Cyber Transformation Remediation, Cyber Defense &amp; Recovery, Digital Identity, Audit &amp; Incident Response, Product &amp; Industrial Cybersecurity</li><li><b>
Sourcing &amp; Service Optimization </b>| Global Services Strategy, IT &amp; Business Process Services Outsourcing, Global In-House Center Support, Services Optimization, Sourcing Program Management</li></ul><p>
Read more at <b>www.wavestone.com</b></p><b><br>
Job Description</b><p><br>
We are seeking a <b>Manager</b> for our technology consulting practice with experience supporting Life Sciences (pharma and MedTech) clients. This role leads technology and transformation initiatives, focusing on operating model design, digital enablement, and patient engagement. The Manager will drive delivery, build client relationships, and support the development of patient-centric platforms and capabilities within complex, global environments.</p><p><b>
Responsibilities</b></p><ul><li>
Lead delivery of <b>technology consulting engagements</b> for Life Sciences clients, focusing on patient engagement strategy, digital enablement, and operating model transformation.</li><li>
Manage cross-functional teams and serve as a <b>day-to-day client lead</b>, driving execution, aligning stakeholders, and scaling patient-centric solutions (e.g., patient support programs, engagement platforms).</li><li>
Lead and own large-scale client projects in support of Wavestone&rsquo;s overall P&amp;L and growth potential ensuring quality work, on time, and within budget.</li><li>
Actively guide and participate in client engagement(s) to direct solution development and implementation.</li><li>
Serve as a key point of contact for clients, managing relationships and ensuring high levels of client satisfaction and engagement throughout the project lifecycle.</li><li>
Actively guide and participate in client engagement(s) to direct solution development and implementation.</li><li>
Create and develop business relationships and serve as a trusted advisor to clients.</li><li>
Execute business development plans including lead qualification, problem/solution exploration, proposal generation and related client meetings. '</li><li>
Contribute to business development goals established by leadership.</li><li>
Lead and motivate direct reports as well as client project team members. Provide regular feedback and development-focused coaching and mentoring.</li><li>
Support talent recruitment by acquiring and developing high potential talent.</li><li>
Facilitate client meetings and conversations that result in clear outcomes and mutual understanding.</li><li>
Develop clear and compelling business presentations/reviews for internal and external audiences.</li><li>
Develop overall governance programs to effectively define, monitor, and support programs and strategies.</li><li>
Continually evaluate and learn new tools, processes, or approaches to further improve existing methodologies. Create new methodologies and other intellectual capital for the practice area.</li><li>
Actively participate in and represent the company at business marketing events such as speaking engagements, networking events, executive events, and seminars.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Education</b></p><ul><li>
Bachelor&rsquo;s degree in a variety of disciplines to include Business, Marketing, Engineering, Operations, or other relevant disciplines.</li><li>
Master&rsquo;s/MBA preferred.</li></ul><p><b>
Required Experience</b></p><ul><li>
5 or more years&rsquo; consulting experience in <b>Life Sciences</b> and demonstrated delivery of <b>patient engagement or patient support solutions</b> (digital, CRM, or services-driven).</li><li>
Proven ability to lead client engagements and teams, with experience managing complex projects involving efficiency, productivity, quality, cost, and digital capabilities.</li><li>
Well-developed business acumen including policy alignment, concise communication, and technology solutions in support of a client's strategic goals.</li><li>
Demonstrated success executing business development plans and goals.</li><li>
A focus on strategic planning including critical thinking, bringing structure to ambiguous situations, and leading toward a future vision.</li><li>
Well-developed communications skills, including expertise in delivering compelling presentations to stakeholders.</li><li>
Effective problem resolution skills including the ability to break a problem down into solvable components.</li><li>
Demonstrated customer focus that conveys a genuine concern for customer needs and generates customer satisfaction.</li><li>
People leadership including experience serving as a coach and mentor in support of individual and team development.</li><li>
Proven ability to build trusting interpersonal relationships, and model professional demeanor when faced with opposition, pressure, or stressful conditions.</li><li>
Ability to travel based on client requirements.</li></ul><p><b>
Preferred Experience</b></p><ul><li>
8 or more years&rsquo; experience in consulting including team leadership, with deep experience across a variety of verticals.</li><li>
Experience developing a practice or set of service offerings to clients.</li><li>
Process improvement/Six Sigma/Lean Sigma experience.</li></ul><p><b>
Benefits</b></p><ul><li>
Medical / Dental / Vision coverage</li><li>
Health Care FSA and Dependent Care FSA</li><li>
Employer Paid disability and life insurance</li><li>
Short-term &amp; Long-term Disability</li><li>
Term life and AD&amp;D</li><li>
Voluntary life insurances</li><li>
Critical Illness and Accident insurances</li><li>
$50 Technology stipend (monthly)</li><li>
401(k) retirement plan - Traditional 401(k) &amp; Roth 401(k)</li><li>
30 Days of flexible paid time off (accrued monthly)</li><li>
Employee Assistance Plan (EAP)</li><li>
Paid Parental Leave Policy</li><li>
Ability to participate in the company ESOP plan</li></ul><br>
<b>
Additional Information</b><p><i><br>
Wavestone is an equal opportunity employer. We embrace diversity as a core component of our culture. Our collective success depends heavily on the recruitment and inclusion of qualified professionals, regardless of individual characteristics such as race, ancestry, religion, color, sex, age, national origin, sexual orientation, gender identity, disability, veteran&rsquo;s status, or any characteristic protected by law.</i></p></div>

Manager - Technology Consulting - Life Sciences

Deloitte

<div>
 <strong>
  About Deloitte
 </strong>
 : When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 <br/>
 <br/>
 <strong>
  Our Purpose
  <br/>
  <br/>
 </strong>
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 <br/>
 <br/>
 Our shared values guide the way we behave to make a positive, enduring impact:
 <br/>
 <br/>
 During your tenure as a Senior Manager, you will demonstrate and develop your capabilities in the following areas:
 <br/>
 <br/>
 <ul>
  <li>
   Act as the primary Wealth Management subject matter expert (SME) across advisory and discretionary portfolio models, client onboarding, KYC, suitability assessments, order management, execution, settlement, corporate actions, performance measurement, and reporting.
  </li>
  <li>
   Engage and collaborate with senior client stakeholders such as Wealth Heads, CIOs, COOs, and Product Heads to shape business requirements, validate functional design, and ensure alignment of technology solutions to desired business outcomes.
  </li>
  <li>
   Provide functional leadership and guidance across Deloitte delivery teams and client organisations, driving consistent Wealth domain expertise throughout project lifecycles.
  </li>
  <li>
   Lead end-to-end business analysis activities for Wealth Management programmes, including requirements elicitation workshops, As-Is and To-Be process mapping, business rules definition, and functional decomposition and prioritisation.
  </li>
  <li>
   Translate complex business strategies, regulatory requirements, and operational needs into clear, actionable functional requirements, user stories, acceptance criteria, and detailed functional specifications aligned to Wealth platforms.
  </li>
  <li>
   Own, maintain, and govern key functional artefacts such as Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), user stories, epics, and traceability matrices linking business outcomes to solution components, ensuring requirements quality, completeness, and consistency.
  </li>
  <li>
   Lead functional solution design to ensure seamless alignment between business processes, Wealth platforms (e.g., Avaloq, Temenos, Intellect, Finacle Wealth), digital channels, CRM systems, and integration layers.
  </li>
  <li>
   Conduct platform fit-gap analysis, document and prioritise gaps, and collaborate closely with Engineering and Integration Leads to ensure functional intent is preserved in technical design and delivery.
  </li>
  <li>
   Drive pre-sales activities by leading functional solutioning and business analysis approach definition for RFPs and proposals, including defining functional scope, assumptions, delivery approach, effort estimation, risks, and dependencies; contribute to solution narratives, demo scenarios, and client presentations.
  </li>
  <li>
   Act as Functional Design Authority and Business Analysis Lead during delivery, governing requirement change control, scope management, and traceability through build, test, and UAT phases; support UAT planning, execution, and defect triage to ensure delivered solutions meet business objectives, regulatory expectations, and operational readiness.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership Capabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Builds own understanding of our purpose and values; explores opportunities for impact.
  </li>
  <li>
   Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
  </li>
  <li>
   Understands expectations and demonstrates personal accountability for keeping performance on track.
  </li>
  <li>
   Actively focuses on developing effective communication and relationship-building skills.
  </li>
  <li>
   Understands how their daily work contributes to the priorities of the team and the business.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10&ndash;15+ years in Wealth Management technology and transformation
  </li>
  <li>
   Strong, demonstrable experience playing a Lead Business Analyst role on complex Wealth programmes
  </li>
  <li>
   Deep understanding of front-to-back Wealth processes
  </li>
  <li>
   Experience working with leading Wealth platforms
  </li>
  <li>
   Proven ability to translate complex business needs into executable functional designs
  </li>
  <li>
   Strong stakeholder facilitation, documentation, and communication skills
  </li>
  <li>
   Willingness to travel
  </li>
 </ul>
</div>


Wealth Management Techno Functional Consultant | Senior Manager | Banking Solutions

D&G Support Services, LLC

<div><p><b>Qlik Consulting Manager</b><br>
Remote | Eligible for Secret Clearance<br>
</p><p><b><i>If you enjoy leading analytics teams, shaping data strategy, and building solutions that turn complex operational data into meaningful business insights, we would love to talk.</i></b></p>
<p><b>Why This Role Exists</b></p>
<p><i>The work we do has real impact, and the people behind it matter just as much.</i></p>
<p>D&amp;G is seeking a <b>Qlik Consulting Manager</b> to lead analytics strategy and delivery for the Defense Logistics Agency Warehouse Utilization program. This role is responsible for transforming warehouse and supply chain data into actionable insights that support operational decision-making, space optimization, mission planning, and cost reduction initiatives.</p>
<p>The Qlik Consulting Manager provides technical leadership across dashboard development, data modeling, visualization standards, and analytics governance. This position ensures analytics products deliver accurate metrics, reliable data relationships, compelling business narratives, and a consistent user experience across multiple hosting environments.</p>
<p>The ideal candidate combines deep Qlik expertise, leadership experience, strong business acumen, and a passion for helping organizations make better decisions through data.</p>
<p><b>What You Will Do</b></p>
<ul><li>Lead the strategy, roadmap, and standards for Qlik dashboards, data models, and analytics solutions across the program.</li><li>Learn, assess, and understand the full suite of existing analytics products and identify opportunities for improvement and modernization.</li><li>Gather requirements across product, business, and technical stakeholders to define future capabilities and priorities.</li><li>Guide, mentor, and support Qlik developers and analytics practitioners in delivering scalable, high-quality solutions.</li><li>Review and approve dashboard designs, data structures, metric logic, and enhancement requests to ensure technical quality and business alignment.</li><li>Integrate product-driven requirements and benchmark dashboard capabilities against industry best practices to deliver modern analytics experiences.</li><li>Provide technical leadership for advanced Qlik customization, including CSS, themes, content libraries, and open-source or third-party extensions.</li><li>Oversee multi-source data modeling efforts, ensuring reliable relationships, validated metrics, and alignment with source systems.</li><li>Lead efforts to improve, modernize, and troubleshoot existing dashboards while enhancing usability, performance, and visual storytelling.</li><li>Coordinate publishing and deployment activities across multiple Qlik environments and collaborate with platform teams to resolve deployment challenges.</li><li>Communicate insights, analytical findings, and strategic recommendations clearly to stakeholders, leadership teams, and clients.</li><li>Establish and promote best practices for dashboard design, data governance, reporting standards, and analytics delivery.</li></ul>
<p><b>What We Are Looking For</b></p>
<p><i>Required</i></p>
<ul><li>Deep hands-on expertise with Qlik, including dashboard architecture, scripting, data modeling, and advanced customization using CSS, themes, content libraries, and extensions.</li><li>Demonstrated leadership experience guiding analytics teams or supporting multi-developer delivery environments.</li><li>Strong ability to translate complex analytical requirements and operational data into clear, compelling, executive-ready visual narratives.</li><li>Experience designing and validating data models across multiple data sources while ensuring accurate and reliable metric calculations.</li><li>Proven ability to modernize, enhance, and troubleshoot existing dashboards and analytical products.</li><li>Excellent communication, stakeholder management, and data storytelling capabilities.</li><li>Experience managing cross-platform Qlik deployments, supporting environment compatibility, and navigating platform-specific publishing workflows.</li></ul>
<p><i>Preferred</i></p>
<ul><li>Experience supporting supply chain, logistics, warehouse utilization, or DLA-related programs.</li><li>Experience leading analytics modernization initiatives or enterprise reporting programs.</li><li>Familiarity with data governance, data quality management, and analytics best practices.</li><li>Experience supporting Federal or DoD organizations.</li><li>Experience managing technical teams, project priorities, and analytics roadmaps.</li></ul>
<p><b>Clearance and Eligibility</b></p>
<ul><li>Must be eligible to obtain and maintain a DoD Secret clearance.</li><li>This role is restricted to U.S. person(s) (U.S. citizens, permanent residents, and other protected individuals under 8 U.S.C. 1324b(a)(3)).</li></ul>
<p><b>Location</b></p>
<ul><li>Remote</li></ul>
<p><b>Who We Are</b></p>
<p><i>At D&amp;G Solutions, people come first; our teammates, customers, and the communities we serve.
</i><br>
We are one of the fastest growing companies in the Washington, DC area and proud to be recognized nationally as a Best Place to Work. As an 8(a), Service Disabled Veteran Owned, and Women Owned Small Business, we bring ownership, accountability, and care to everything we do. We also deeply believe in giving back and proudly support organizations such as Homes for Our Troops, SemperK9, and Wreaths Across America.</p>
<p>Our teams are welcoming, collaborative, and deeply committed to mission success. We believe great work happens when people feel supported, respected, and trusted, and we work hard to create that environment every day.</p>
<p><b>What We Offer</b></p>
<p>Competitive salary | Comprehensive benefits | 401(k) | Bonus and profit sharing | Flexible hours | Education reimbursement | Generous paid time off</p>
<p><b>Final Note</b></p>
<p>If you want to work for a company that cares about its people, contribute to a mission that truly matters, and be part of a team where you are valued for who you are as well as what you do, we would love to hear from you</p></div>

Qlik Consulting Manager

Protiviti

<div><p><b>JOB REQUISITION</b></p>
San Francisco Technology Audit &amp; Advisory Senior Manager<p></p><p><b>
LOCATION</b></p>
SAN FRANCISCO<p></p><p><b>
ADDITIONAL LOCATION(S)</b></p><p></p><p><b>
JOB DESCRIPTION</b></p><div><div><p>
 <b>You Belong Here</b></p></div><div><p>
The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: <b>We Care. We Collaborate. We Deliver.</b><br>
<br>
At every level, we champion leaders who live our values of <b>integrity, inclusion, innovation, and commitment to success</b>. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.</p></div><p></p><div><p><b><br>
Where We Need You:</b></p></div><div><p>
Protiviti is looking for a Technology Audit &amp; Advisory Senior Manager to join our growing team.</p></div><p></p><div><p><b><br>
What You Can Expect:</b></p></div><div><p>
As a Senior Manager, you&rsquo;ll partner with our clients to manage risk associated with their use of technology. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through analytics, automation or the latest tools and methods. You&rsquo;ll develop lasting relationships with client personnel and further these relationships through quality product delivery. You&rsquo;ll foster a network within the business community and serve as an ambassador of Protiviti in the market. You will also be a mentor and provide performance development to teams as you oversee the successful completion of project work plans.</p></div><p></p><div><p><br>
At Protiviti, Technology Audit &amp; Advisory focuses on:</p></div><div><ul><li><p><i>
Helping clients</i> better manage risks associated with their use of technology, protecting and enhancing enterprise value.</p></li></ul></div><div><ul><li><p><i>
Innovation:</i> identifying solutions to client problems related to technology, helping them to rethink how technology processes are managed by incorporating AI and automation.</p></li></ul></div><div><ul><li><p><i>
Technology enablement:</i> Incorporating analytics, AI, automation and other new tools and methods in the execution of audit work for our clients, enabling a deeper, broader, more efficient, and more insightful analysis of our clients&rsquo; technology risks.</p></li></ul></div><div><ul><li><p><i>
Staying current:</i> We support a broad set of potential certifications and related trainings for our team, equipping our technology audit organization to stay at the forefront of emerging risks and trends.</p></li></ul></div><div><p><br>
<br>
Consultants in Technology Audit &amp; Advisory work with clients to assess, identify risk, advise, and consult on different technology-related topics, including:</p></div><p></p><div><ul><li><p><br>
Cybersecurity</p></li></ul></div><div><ul><li><p>
Cloud Assurance</p></li></ul></div><div><ul><li><p>
Project Risk Advisory</p></li></ul></div></div><div><div><ul><li><p>
Technology Risk Management and Assessment</p></li></ul></div><div><ul><li><p>
IT General Controls (ITGC)</p></li></ul></div><div><ul><li><p>
AI and Data Governance</p></li></ul></div><div><ul><li><p>
Data Privacy</p></li></ul></div><div><ul><li><p>
Technology Regulations</p></li></ul></div><div><ul><li><p>
Enterprise Applications</p></li></ul></div><div><ul><li><p>
Technology Resilience</p></li></ul></div><div><ul><li><p>
IT Sarbanes-Oxley Compliance</p></li></ul></div><div><ul><li><p>
Emerging Technologies</p></li></ul></div><div><ul><li><p>
2nd Line Controls Governance</p></li></ul></div><div><ul><li><p>
Technology Enablement</p></li></ul></div><p></p><div><p><b><br>
What Will Help You Be Successful:</b></p></div><div><ul><li><p>
You enjoy identifying areas of business and technology risk, and opportunities to improve efficiency, increase performance, and help clients better utilize all technologies.</p></li></ul></div><div><ul><li><p>
You are motivated to learn and interested in all things related to data and technology, including the latest trends and developments.</p></li></ul></div><div><ul><li><p>
You are passionate about building relationships with clients and providing exceptional experiences.</p></li></ul></div><div><ul><li><p>
You have an inherent interest in project management and team leadership.</p></li></ul></div><div><ul><li><p>
You promote a positive team culture that fosters open communication among all engagement team members.</p></li></ul></div><div><ul><li><p>
You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.</p></li></ul></div><div><ul><li><p>
You have interest in contributing to the preparation of client proposals and strategies to win new business.</p></li></ul></div></div><div><div><ul><li><p>
You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities.</p></li></ul></div><div><ul><li><p>
You have interest in working with a diverse portfolio of clients across multiple industries.</p></li></ul></div><div><ul><li><p>
You are versed in leveraging AI to enhance personal productivity as well as internal audit and SOX activities, including planning, fieldwork and reporting.</p></li></ul></div><p></p><div><p><b><br>
Do Your Talents</b><b> </b><b>Include the Following?</b></p></div><div><ul><li><p>
Demonstrated experience with:</p></li></ul></div><div><ul><li><p>
Leading teams in implementing IT audit methodologies and developing necessary audit deliverables, including process flows, work programs, audit reports, and control summaries.</p></li></ul></div><div><ul><li><p>
Sarbanes-Oxley Act provisions and methodologies for achieving compliance, in particular the technology implications and requirements.</p></li></ul></div><div><ul><li><p>
Commonly used internal control frameworks, including COBIT, ISO 27001, NIST CSF, CIS, ITIL, etc.</p></li></ul></div><div><ul><li><p>
A passion for:</p></li></ul></div><div><ul><li><p>
The latest trends and developments in data and technology, including high-growth topics of cybersecurity, cloud, data governance, privacy, analytics, enterprise applications (e.g., SAP, Oracle, Workday, Salesforce, Microsoft Dynamics etc.), disaster recovery, systems development methodologies etc.</p></li></ul></div><div><ul><li><p>
Analytics and technology enablement (automation, AI/ML etc.).</p></li></ul></div><div><ul><li><p>
Evaluating, summarizing, organizing, and interpreting data.</p></li></ul></div><div><ul><li><p>
Establishing and cultivating business relationships and a professional network, including with senior executives.</p></li></ul></div><div><ul><li><p>
Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.</p></li></ul></div><div><ul><li><p>
Ability to translate and communicate technology topics and audit issues to client personnel, including executives.</p></li></ul></div><div><ul><li><p>
Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.</p></li></ul></div><p></p><div><p><b><br>
Your Educational and Professional Qualifications:</b></p></div><div><ul><li><p>
Bachelor&rsquo;s degree in relevant discipline (e.g., Accounting, Finance, Information Technology, Cybersecurity, or business-related field.)</p></li></ul></div></div><div><div><ul><li><p>
7+ years working in technology audit, consulting, assurance services, risk and control programs, or related field, either in professional services or industry.</p></li></ul></div><div><ul><li><p>
Proficiency in Microsoft Office suite applications. Secondary emphasis on Vision and Access.</p></li></ul></div><div><ul><li><p>
Proficiency in PowerBI, Tableau, Alteryx, Python, RPA Solutions, and other Analytics tools strongly preferred.</p></li></ul></div><div><ul><li><p>
Professional Certification such as CIA, CRMA, CISA, CISM, CISSP, or similar strongly preferred.</p></li></ul></div><p></p><div><p><b><br>
Our Hybrid Workplace</b></p></div><div><p>
Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements varies by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.</p></div></div><p></p><p><i>
Protiviti is not registered to hire or employ personnel in the following states </i><i>&ndash; West</i><i> Virginia, Alaska.</i></p><p></p><p>
Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.</p>
$125,000.00 - $200,000.00<p></p><p>
Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.</p>
14%<p></p><p>
The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.</p>
$142,500.00 - $228,000.00<p></p><p>
Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.<br>
<br>
Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf.</p><p></p><p>
Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.</p><p></p><p>
Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran</p><p></p><p>
As part of Protiviti&rsquo;s employment process, any offer of employment is contingent upon successful completion of a background check.</p><p></p><p>
Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.</p><p></p><p>
In your email please include the following:</p><ul><li><p>
The specific accommodation requested to complete the employment application.</p></li><li><p>
The location(s) (city, state) to which you would like to apply.</p></li></ul><p></p><p>
For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.</p><p></p><p>
For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p><p></p><p>
Protiviti is not registered to hire or employ personnel in the following states &ndash; West Virginia, Alaska.</p><p></p><p>
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.</p><p></p><p><b>
JOB LOCATION</b></p>
CA SAN FRANCISCO</div>

San Francisco Technology Audit & Advisory Senior Manager

<div><p><b>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</b></p><p></p><p><br>
Would you like to become part of the world's most international company in the world?</p><p>
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p><br>
<br>
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express<br>
</p><p>Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist!</p><p></p><p><b><br>
Overall Role Purpose
</b></p><p></p><p>Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization &amp; cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company&rsquo;s strategic plan and business imperatives through differentiation by Customer Service.</p><p></p><p><b>
Your Tasks:</b></p><p><b>
Process Development, Standardization &amp; Continuous Improvement</b></p><ul><li>
Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</li><li>
Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</li><li>
Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders
</li><li>Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</li><li>
Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</li></ul><p><b>
Program &amp; Project Management</b></p><ul><li>
Lead and manage the end-to-end delivery of regional Customer Service programs and projects</li><li>
Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</li><li>
Act as the Customer Service lead for cross-functional projects
</li></ul><p><b>Stakeholders Management &amp; Governance</b></p><ul><li>
Act as the focal point and catalyst for Customer Service across MENA</li><li>
Ensure alignment and collaboration cross-functionally and between stakeholders</li><li>
Represent regional priorities and requirements in global forums</li><li>
Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</li><li>
Drive cost efficiency and productivity optimization initiatives across MENA</li><li>
Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</li></ul><p><b>
Customer Experience &amp; Service Excellence</b></p><ul><li>
Drive customer satisfaction by embedding best-in-class service standards</li><li>
Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</li><li>
Ensure adherence to Customer Service processes and CoE standards across countries</li><li>
Act as escalation point for complex customer issues and critical shipment-related incidents</li></ul><p><b>
Vendor &amp; Consulting Management</b></p><ul><li>
Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</li><li>
Ensure effective communication, transparency on progress, and risk management</li><li>
Oversee quality and impact of deliverables to support transformation objectives</li></ul><p><b>
Talent Development &amp; Engagement</b></p><ul><li>
Support the development of Customer Service-learning curricula and capability-building initiatives</li><li>
Deliver and contribute to training programs, including CIS and other development initiatives</li><li>
Build organizational capability in process excellence, analytics, and customer-centric practices</li><li>
Support attraction, development, and retention of top Customer Service talents</li></ul><p><b>
Customer Service Operations Support</b></p><ul><li>
Support countries in maintaining adherence to Customer Service processes and operational standards</li><li>
Identify operational gaps and drive improvement actions</li><li>
Promote a high-performance culture focused on continuous improvement and customer excellence</li><li>
Contribute to the effectiveness of day-to-day Customer Service operations when required</li></ul><p></p><p><b>
Growth Enablement</b></p><ul><li>
Identify and promote opportunities for revenue generation through Customer Service channels</li><li>
Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</li></ul><p></p><p><b>
Additional support</b></p><ul><li>
Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</li><li>
Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</li><li>
Support customers service sub-functions Performance Excellence, Tools &amp; Tech when needed.</li></ul><p><b><br>
Your Profile:</b></p><ul><li>
University degree. MBA is a plus</li><li>
Excellent Communication skills</li><li>
Proficiency in data analysis and visualization tools (PowerBI..etc)</li><li>
Strong collaboration and teamwork skills</li><li>
Excellent Software skills (Microsoft and AI tools
</li><li>Knowledge/Experience in Business Process Model, Project Management is a plus</li><li>
Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</li></ul><p></p><p><b>
Our Offer:</b></p><ul><li> Strong career support in an international environment.</li><li> Great culture and colleagues.</li><li> Multifarious benefit programm.</li></ul><p></p><p>
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</p><p></p><p><b><br>
We look forward to receiving your application!</b></p></div><p></p>

Senior Manager Process, Development & Programs, Customer Service, MENA

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