senior consumer insights consultant

Suncorp Group Limited

<p>Take the next step. Be part of something bigger at Suncorp.</p> Senior Consultant - Consumer Insurance Strategy <p><b>Senior Consultant - Consumer Insurance (CI) Strategy</b></p> <ul> <li><b>Permanent Role</b></li> <li><b>Preferred Location: Sydney</b></li> <li><b>Open to Melbourne & Brisbane</b></li> </ul> <p>Are you a strategic thinker with a passion for solving complex business challenges? Do you thrive in a fast paced environment where your insights drive real impact? Join our Consumer Insurance Strategy team as a <b>Senior Consultant</b> and help shape the future of insurance. This is a newly created role in a growing team.</p> <p><b>About the Role</b></p> <p>As a Senior Consultant in Consumer Insurance (CI) Strategy, you'll play a pivotal role in supporting the development of the Consumer Insurance strategy, ensuring alignment with broader Enterprise strategy and goals</p> <p>You'll lead the development and delivery of hypothesis driven analysis, conduct market and competitor assessments, and prepare high impact presentations for senior stakeholders including the Executive Leadership Team and Board.</p> <p><b>Key Responsibilities</b></p> <ul> <li>Support the Executive Manager and Principal, Consumer Insurance Strategy, with the development of Consumer Insurance strategy aligned with Group Strategy.</li> <li>Conduct market scans, competitor analysis, and commercial assessments.</li> <li>Deliver clear, data driven insights and recommendations.</li> <li>Prepare strategic reports and presentations for senior audiences.</li> <li>Support business planning activities and monitor progress against strategic milestones.</li> <li>Lead ad hoc strategic analysis including financial modelling, commercial analysis and opportunity assessments.</li> </ul> <p><b>What You'll Bring</b></p> <ul> <li> 4 years' experience in Corporate and/or Business Unit Strategy.</li> <li>Minimum 2 years in Strategy Consulting at a top tier firm (preferred).</li> <li>Insurance industry experience is a plus, but not essential.</li> <li>Intermediate analytical, financial, and strategic problem solving skills.</li> <li>Proven ability to manage senior stakeholder relationships.</li> <li>Intermediate and proven ability in strategic frameworks, first principles & structured problem solving, and valuation techniques.</li> <li>Demonstrated experience in stakeholder management and influencing skills.</li> <li>Proficient level writing (PowerPoint writing) and presentation skills for executive audiences</li> </ul> <p><b>Key Relationships</b></p> <p>You'll work closely with:</p> <ul> <li>Consumer Insurance Chief Executive and Leadership Team</li> <li>Enterprise Strategy</li> <li>Insurance Australia CFO</li> </ul> <p><b>Why Join Us?</b></p> <p>We support flexible working arrangements and encourage employees to explore how, when, and where they work best. You'll be part of a collaborative team that values innovation, insight, and impact.</p> <p><b>Reporting Line</b></p> <p>This role reports to the <b>Executive Manager, Consumer Insurance Strategy</b> and works closely with senior leaders across Consumer Insurance, Enterprise Strategy, and Finance.</p> <p><b>What we can offer you:</b></p> <ul> <li>Discounts and offers on a range of insurance products</li> <li>A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.</li> <li>Invest in your brighter future with ongoing study support and career development programs.</li> <li>Give back to our communities with payroll giving, donation matching and paid volunteer leave.</li> <li>Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.</li> </ul> <p>At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.</p> <p><b>Advertised:</b> 30 Oct 2025 AUS Eastern Daylight Time<br/><b>Applications close:</b> 06 Nov 2025 AUS Eastern Daylight Time</p> <p>Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.</p>

Senior Consultant - Consumer Insurance Strategy

هيئة التأمين | Insurance Authority

<div>
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  <strong>
   Job Purpose
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  The Senior Consumer Experience Specialist is responsible for providing support in developing and implementing strategies that ensures consumer interactions with the insurance market are fair, transparent, and positive.
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  Key Responsibilities and Activities
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   Operations Management
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   Implementation of the General Department&rsquo;s policies, systems, procedures and controls so that all relevant procedural/ legislative requirements are met while delivering high quality and cost-effective results
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  <strong>
   Consumer Experience
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   Assist in conducting research and analysis to gather insights into consumer behaviour, needs, and satisfaction levels. Use this data to inform policy and strategy.
  </li>
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   Support in the coordination with Consumer Care Department to understand consumer complaints management process, ensuring that complaints are resolved efficiently and effectively, and identifying trends to inform systemic improvements.
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   Engage with a broad range of stakeholders, including consumers, insurance companies, and regulatory bodies, to promote consumer rights and enhance the consumer experience.
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   Collaborate with other departments to develop and refine policies and regulations that protect consumers and improve their experience.
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   Prepare and present reports on consumer experience initiatives, outcomes, and consumer satisfaction metrics to senior management and external stakeholders.
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   Perform any other related job duties as assigned.
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  Qualifications and Requirements
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   Knowledge and Experience
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   3 years or more of relevant experience in customer experience or any related field.
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   Previous experience in government sector or regulatory bodies is preferred.
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   Education and Certifications
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   Bachelor's degree in business administration, Finance, or any other related field
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   Master's degree in business administration or any other related field is preferred.
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   Relevant professional certificates are preferred.
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   Competencies
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   Effective communication
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   Teamwork
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   Results-oriented
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   Stakeholders&rsquo; management
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 </ul>
</div>


Senior Specialist of Consumer Experience

The Coca-Cola Company

<div><div><div><div><div><div><div><div>Egypt (Cairo)
</div></div></div></div><div><div><div>Finance
</div></div></div><div><div><div>Hybrid
</div></div></div><div><div><div>Experienced Professionals
</div></div></div></div></div></div><div><div><div><div><div><div><div><b>A</b><b>bout </b><b>Your New Job:</b></div><div><ul><li>
We are looking for a highly analytical and business Senior Insights Analyst to play a key role in transforming data into actionable insights that drive commercial performance. This role partners closely with Sales, Marketing, RTM, RGM, Supply Chain, and Business Intelligence teams to understand market dynamics, customer performance, field execution, and route-to-market opportunities. The Senior Insights Analyst will independently lead analytical workstreams and support strategic decision-making.</li></ul></div></div><div></div><div><div><b><br>
About Your New Job Responsibilities:</b></div></div><div></div><div><b><br>
1-Deliver Actionable Business Insights:</b></div><div><ul><li>
Analyze internal sales, execution, availability, and distribution data to identify commercial opportunities, performance gaps, and growth levers.</li><li>
Build clear, concise insight stories that translate complex datasets into practical recommendations for business teams.</li>
Support strategic reviews by delivering deep dives on channel/region/customer performance.<br>
<li>
</li></ul></div><div></div><br>
<div><b>2-Partner with Cross-Functional Teams:</b></div><div><ul><li>
Work closely with Sales to monitor KPIs, route performance, cooler execution, and customer potentiality.</li><li>
Partner with RTM and RGM to inform route expansions, coverage models, product mix decisions, and commercial initiatives.</li>
Partner with Marketing to measure the impact of campaigns/activities on key internal and external KPIs and identify opportunities for improvement<br>
<li>
</li></ul></div><div></div><br>
<div><b>3-Operational Excellence:</b></div><div><ul><li>
Deep-dive analyses on distribution, execution, cooler productivity, customer coverage, and sales performance to uncover root causes and improvement levers.
</li><li>Implement systematic monitoring routines to track execution KPIs, identify early warning signals, and evaluate the impact of commercial initiatives.</li>
Promote a data-driven culture by simplifying complex analysis into easy-to-use business frameworks.<br>
<li>
</li></ul></div><div></div><br>
<br>
<div><div><b>ARE THESE YOUR SECRET INGREDIENTS?</b></div></div><div><ul><li>
University degree in business, economics, statistics, engineering, or related field.</li><li>
3&ndash;5+ years of experience in Business Analytics, Insights, or Commercial Analysis (FMCG experience preferred).</li><li>
Strong proficiency in Excel, Power BI and geospatial tools is a plus.</li><li>
Strong understanding of sales KPIs, RTM models, execution metrics, and customer segmentation.</li><li>
Excellent communication and storytelling skills, able to influence non-technical stakeholders.</li><li>
Ability to manage multiple priorities in a fast-moving, highly operational environment.</li>
High attention to detail, structured thinking, and problem-solving capability.<br>
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</li></ul></div><div></div><br>
<div><div><div><div><div><b>HOW WE WILL SUPPORT YOU:</b></div></div><div><ul><li>
You&rsquo;ll have a buddy who will introduce you to the business and your daily routines during your onboarding period.</li><li>
International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.</li><li>
4 unique core values: Customer first, We over I, Make it simple and deliver sustainably to form the foundation of a robust culture that enables continuous and sustainable growth.</li><li>
Competitive remuneration and social package</li></ul></div><div></div><div><b><br>
ABOUT YOUR NEW TEAM</b></div><div><ul><li>
We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivaled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.</li><li>
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.</li><li>
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.</li><li>
And although we have so much to be proud of, we always stay humble. We believe the real magic happens&mdash;for us and for you&mdash;when we OPEN UP.&quot;</li><li>
At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.</li></ul></div></div></div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Benefits
</b></h3></div></div><div><div><div><div><div>Development opportunities</div>
</div></div><div><div><div>Flexible Time</div>
</div></div><div><div><div>IT Equipment</div>
</div></div><div><div><div>Learning programs</div>
</div></div><div><div><div>Free product quota</div>
</div></div><div><div><div>Supportive team</div>
</div></div><div><div><div>Work from home</div></div></div></div></div></div></div>

Senior Insights Analyst

Netflix

<div>
 Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
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 Like our members, we love entertainment and are big believers in the power of the consumer's voice when delivering best-in-class content.
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 As the Content Consumer Insights team, we work closely with business partners to inspire creative decision-making by providing rich insights into genres, content opportunities, audiences, and evolving content tastes. We strive to understand the underlying needs, motivations, and emotions that drive love for our TV shows and movies so we can help Netflix continue to create stories that will excite members around the world.
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 <br/>
 Screening work-in-progress shows and movies are a critical part of that mission &ndash; this enables us to infuse consumer input into the production process, helping to make our content more appealing for our global audiences. Netflix Preview Club is our fast-growing exclusive screening program where members watch early versions of TV shows and movies before they&rsquo;re released on their Netflix app. This program is a deeply cross-functional effort, and we&rsquo;re looking for someone to play a lead role in Netflix Preview Club&rsquo;s continued growth.
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 <br/>
 As a Screenings Researcher, you will be responsible for designing and executing research screenings for original films and TV shows. You will collaborate with Consumer Insights researchers, Operations teams, Post production, and more to ensure that screenings are set up for success. This is a hands-on role where you will analyze and synthesize consumer feedback to ensure our creatives have sharp, actionable insights when it matters most.
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 The role is primarily focused on screenings, though it will include opportunities to follow titles throughout the lifecycle.
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 What You&rsquo;ll Do
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 <ul>
  <li>
   Facilitate screenings end-to-end: including questionnaire and discussion guide design, logistical coordination, fielding, and reporting.
  </li>
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   Partner across functions: collaborate with screening operations, post-production, and CI researchers to ensure screenings deliver on their strategic goals.
  </li>
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   Continuously improve screening craft: contribute to the evolution of our tooling, templates, and methodology.
  </li>
  <li>
   Analyze and synthesize audience feedback across titles: blend qualitative and quantitative signals into clear narratives and actionable implications.
  </li>
  <li>
   Support other research moments: contribute to additional phases of research throughout the title lifecycle.
   <br/>
   <br/>
  </li>
 </ul>
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  About You
  <br/>
  <br/>
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 <ul>
  <li>
   You have hands-on experience conducting content research and screenings.
  </li>
  <li>
   You are proficient in designing research instruments (e.g., questionnaires, discussion guides) and have a strong understanding of both qualitative and quantitative research methods.
  </li>
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   You are an excellent analyst, able to interpret data, identify patterns, and translate findings into actionable recommendations.
  </li>
  <li>
   You are a clear and effective communicator, both in writing and verbally, and can tailor your message for different audiences.
  </li>
  <li>
   You are highly organized, detail-oriented, and able to manage multiple projects simultaneously.
  </li>
  <li>
   You are comfortable working cross-functionally and building strong relationships with stakeholders across different teams.
  </li>
  <li>
   You are proactive, resourceful, and able to work independently with minimal supervision.
  </li>
  <li>
   You are passionate about entertainment and excited to help shape the stories that reach millions of viewers worldwide.
   <br/>
   <br/>
  </li>
 </ul>
 Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $130,000 - $470,000.
 <br/>
 <br/>
 Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
 <br/>
 <br/>
 Netflix has a unique culture and environment. Learn more here.
 <br/>
 <br/>
 Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
 <br/>
 <br/>
 We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
 <br/>
 <br/>
 Job is open for no less than 7 days and will be removed when the position is filled.
</div>


Screenings Researcher, Content Consumer Insights

Stockland Units

Career Opportunities: Senior Marketing Manager - Insights and analytics (25990) The Opportunity - Help Build Places Where People Love to Live! <p>Are you a strategic thinker with a passion for data and customer experience? Stockland is looking for a Senior Marketing Manager - Insights & Analytics to join our dynamic team. In this pivotal role, you'll help shape how we connect with our customers and make smarter business decisions through data-led insights.</p> What You'll Be Doing <p><b>Turn Data into Strategy</b><br/>You'll lead the transformation of complex data into clear, actionable insights that inform marketing and customer experience strategies.</p> <p><b>Influence Business Planning</b><br/>Your insights will guide strategic asset and business planning, support senior leadership decisions, and improve customer journey touchpoints.</p> <p><b>Own and Evolve Key Tools</b><br/>Take ownership of our Shopper Segmentation Solution and drive integration of new data sources and platforms into our marketing tech stack.</p> <p><b>Be a Trusted Advisor</b><br/>Partner with Commercial Property and Brand & Communications teams to deliver insights that shape campaigns, customer experience initiatives, and investor communications.</p> What You'll Bring Experience & Skills That Count <p>Tertiary qualifications in marketing, data analytics, commerce or related field</p> <p>5+ years in a marketing or insights-focused role</p> <p>Strong analytical and commercial acumen</p> <p>Excellent communication and stakeholder engagement skills</p> <p>Knowledge of data privacy legislation and marketing strategy</p> <p>Project management experience and ability to write business requirements</p> The Right Mindset <p>Customer-centric and insight-driven</p> <p>Strategic thinker with sound judgment</p> <p>Comfortable leading change and contributing to high-performing teams</p> Your 'Why' <p>You're driven by the opportunity to make a meaningful impact through data. You thrive on solving complex problems and influencing strategy in a collaborative, fast-paced environment.</p> Why Stockland? <p>At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.</p> <p>Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.</p> <p>We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.</p> Ready to Make a Difference? <p>Apply now to bring your insights expertise to a role where data meets strategy and customer experience.</p> Apply today - Stockland - a better way to live

Senior Marketing Manager - Insights and analytics

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