senior credit officer

Imdad

<div><p>The Senior Credit Officer is required to manage all credit Management tasks. The role involves analysis and tracking of customer aging &amp; payment behaviour and analysing any possible new credit granting opportunity in line with Imdad Credit Policy. In addition to Monitoring customers payment behaviour and interacting with any unjustified overdue.</p><p>
The role holder may be required to personally handle complex Credit cases and to demonstrate a valid analytical Credit Opinion, in addition to professional negotiation skills.</p><p></p><p><b>
Job Responsibilities:</b></p><ul><li>
Adhere to company policies, procedures and directions. Report on overriding credit policy incidents to Imdad Management.</li><li>
Review New &amp; Current Credit Application, analyse all documents, reporting any missing documents, and making sure that approvals are based on complete receipt of requirements as per company Credit Policy.</li><li>
Reviewing &amp; revising contracts &amp; credit granting limits and advising any potential risk deals in addition to providing the most achievable solution to proceed with the credit deal.
</li><li>Analyse and assess the financial statements and credit history of new &amp; existing clients, any affiliated accounts.</li><li>
 Prepare credit reports according to established procedures &amp; requests.</li><li>
 Provide credit recommendations tied to analysis and assessment of credit risk.</li><li>
 Assist finance department to reconcile &amp; schedule the credit deals and identify discrepancies and variances.</li><li>
 Prepare and review the drafts related to customers&rsquo; contractual arrangements (e.g. sales contracts, addendums, etc.)</li></ul><p></p><b><br>
Requirements</b><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in accounting.</li><li>
4 &ndash; 6 Years of experience in credit management.
</li><li>Very Good English and Arabic &ndash; verbal and written.</li><li>
Excellent in Microsoft Word and Excel</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Teamwork.</li><li>
Excellent written and verbal communication skills.</li><li>
Self-motivated with the ability to learn.</li><li>
Strong follow-up skills.</li><li>
Open to handling new tasks if required.</li><li>
Committed with the ability to work under pressure.</li><li>
Corporate etiquette.</li></ul><br>
<b>
Benefits</b><p><br>
Annual Increment, Annual Incentive</p></div>

Senior Credit Officer - Cairo

COMMUNIK MARKETING MANAGMENT EST

<p><b>About the Company</b></p><p>We are a growing Direct Sales Agency (DSA) specializing in credit card sales in the UAE. Established in 2022, our company partners with leading banks to deliver high-quality customer acquisition services. We are committed to ethical sales practices, regulatory compliance, and maintaining strong relationships with our banking partners. Our focus is on professionalism, transparency, and performance-driven results.</p><p><b>Position Overview</b></p><p>We are looking for an experienced and detail-oriented Senior Compliance Officer to oversee and ensure full compliance with banking regulations, UAE laws, and internal company policies. The ideal candidate will play a critical role in monitoring sales practices, preventing policy breaches, and maintaining regulatory standards within the organization.</p><p><b>Key Responsibilities</b></p><ul><li>Ensure full compliance with UAE banking regulations and Central Bank guidelines.</li><li>Monitor credit card sales processes to ensure adherence to bank policies and DSA agreements.</li><li>Conduct regular internal audits and compliance checks on sales teams.</li><li>Investigate compliance violations, customer complaints, and policy breaches.</li><li>Develop and implement compliance policies and standard operating procedures (SOPs).</li><li>Provide compliance training to sales staff and team leaders.</li><li>Maintain proper documentation and reports for management and banking partners.</li><li>Coordinate with bank compliance departments and respond to audit queries.</li><li>Identify compliance risks and recommend corrective actions.</li><li>Ensure strict adherence to KYC, data protection, and anti-misrepresentation policies.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Law, or related field.</li><li>Minimum 3&ndash;5 years of experience in compliance within banking, financial services, or DSA credit card sales.</li><li>Strong knowledge of UAE banking regulations and compliance standards.</li><li>Experience in handling internal investigations and disciplinary procedures.</li><li>Excellent analytical and reporting skills.</li><li>Strong communication and leadership abilities.</li><li>Ability to work independently and maintain confidentiality.</li></ul><p><b>Key Skills</b></p><ul><li>Regulatory Compliance</li><li>Risk Assessment &amp; Management</li><li>Internal Auditing</li><li>Policy Development</li><li>Investigation Handling</li><li>Training &amp; Team Coordination</li><li>Documentation &amp; Reporting</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package (AED 4,000 &ndash; AED 6,000)</li><li>Career growth opportunities within a fast-growing DSA</li><li>Professional working environment</li><li>Performance-driven culture</li><li>Opportunity to work with leading banking partners in the UAE</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p>

Senior Compliance Officer - Banking / Credit Card Sales (DSA)

Think Higher Consultants

<p>The Senior Accounts Officer is responsible for overseeing accounts receivable operations, ensuring accurate financial reporting, and maintaining strong internal controls. This role plays a key part in managing cash flow, supervising billing and collection processes, and coordinating with internal and external stakeholders to resolve financial matters efficiently.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee the preparation, review, and issuance of accurate customer invoices in a timely manner.</li><li>Monitor accounts receivable aging and ensure timely collection of outstanding balances.</li><li>Supervise the posting of customer payments (checks, ACH, wire transfers, credit cards) into the accounting system.</li><li>Review and approve account reconciliations and resolve complex billing discrepancies.</li><li>Communicate with key customers regarding outstanding balances and negotiate payment arrangements when necessary.</li><li>Prepare detailed accounts receivable aging reports and present insights to management.</li><li>Lead month-end and year-end closing activities related to accounts receivable.</li><li>Ensure compliance with company policies, accounting standards, and internal controls.</li><li>Coordinate with sales, customer service, and finance teams to resolve account-related issues.</li><li>Support internal and external audits by preparing required documentation and reports.</li><li>Identify process improvements to enhance efficiency and reduce outstanding receivables.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Senior Accounts Officer

Sanabil Studio

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are hiring a Junior Collections Officer to support day-to-day collections for TradePay's B2B credit product serving mini-markets, baqalas, and HoReCa businesses across Jeddah. This is a structured, process-driven role. You will be trained on professional collections practices, work closely with Credit and Operations teams, and operate within a clear escalation framework. If you are reliable, calm with merchants, and take process seriously, this role is for you.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 Collections Execution
 <br/>
 <br/>
 <ul>
  <li>
   Conduct daily soft collections: track payments, promises to pay, and settlement status
  </li>
  <li>
   Maintain accurate, timestamped collection notes for every merchant interaction
  </li>
  <li>
   Confirm payment receipts and update account status promptly
   <br/>
   <br/>
  </li>
 </ul>
 Monitoring &amp; Escalation
 <br/>
 <br/>
 <ul>
  <li>
   Monitor assigned merchant accounts across current, arrears, and delinquent buckets
  </li>
  <li>
   Identify early risk signals (payment pattern changes, frequent PTPs, stock issues) and flag them to the Credit team
  </li>
  <li>
   Escalate cases according to defined rules and within agreed SLAs
   <br/>
   <br/>
  </li>
 </ul>
 Process &amp; Reporting
 <br/>
 <br/>
 <ul>
  <li>
   Follow collections SOPs without deviation and adhere to the escalation framework
  </li>
  <li>
   Maintain daily logs of communications, promises to pay, and payments received
  </li>
  <li>
   Support weekly collections reporting and provide accurate input for recovery metrics
  </li>
  <li>
   Provide actionable feedback on merchant behavior and operational issues to improve processes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;3 years in collections, credit operations, or operations support
  </li>
 </ul>
</div>


Junior Collections Officer – B2B Credit Operations Jeddah, Saudi Arabia

Aditya Birla Group

<div><div><div><div><div><div><div>Informal
</div><h1 class="jobSectionHeader"><b>Senior Key Relationship Officer-Informal -Madurai</b></h1>
<div>Location: TN21, Madurai</div>
<p></p><div>
</div></div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p></p><div><p>Job Context &amp; Major Challenges</p><p>
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?</p><ul><li>
ABHFL operates in the Rs. 11.4 trillion Indian Housing Finance market, which has grown at a steady rate of 17% CAGR over the last 3 years while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups, there has been an emergence of newer entrants in niche segments like affordable housing and self-employed borrowers, given the high potential in these segments. Despite increased focus by banks, HFCs have been able to maintain their share in the mortgage market and has remained stable at ~37% as on December 2015.</li><li>
The ABHFL Sales organization works broadly with 3 customer segments &ndash; retail (individual) customers, institutional customers (for retail and institutional loan consumers) and builders (for both retail tie-ups and construction finance), with a major share of the business coming from retail customers. Client segments can also be divided into Salaried and Self employed, with both of these having very different preferences and needs.</li></ul><p>
Job Context</p><p>
Key Aspects:</p><ul><li>
Providing housing finance (to buyers), Loan against Property, Commercial Property Purchase, Lease Rental Discounting and Construction Finance (to builders) solutions, ABHFL caters to a diverse range of customer segments through its various service offerings. Additionally, being predominantly retail driven, the business is characterized by high volume of loan transactions and customer relationships. As a result, ABHFL business performance is strongly impacted by people, process and organizational efficiencies, alongside core business drivers such as product/ solution quality, channel and customer relationship management and risk management.</li><li>
While unit of sizing up the business is its loan book size, profitability and minimized delinquency are also key business objectives.</li><li>
Higher cost of funding impacts profitability as well as competitiveness of loan rates that can be offered to clients</li><li>
For retail customers, identifying and acting on relevant needs in an efficient manner ensuring process, statutory and regulatory compliance at all times, are key for building business performance and sustainability</li><li>
For institutional/ builder customers, understanding and addressing business needs via proactive relationship management and customized solution fitment, while ensuring compliance at all times, are important to gain competitive advantage</li><li>
The (Sr.) Sales Officer (Direct) &ndash; ABHFL is responsible for achieving sales targets through the direct channels as agreed with the Sales Manager (Direct) and AH (Sales), in terms of targeted book size, growth &amp; customer service objectives.</li></ul><p>
Key Challenges</p><ul><li>
To execute sales operations to achieve assigned targets ensuring adequate sourcing funnel and considering local factors, such as competitor presence, existing relationships, new prospect opportunities, etc.</li><li>
To liaise with ground-level client stakeholders for relationship origination and maintenance, focusing energies on key clients/ prospects and escalating cases as</li></ul><p>
3) Job Context &amp; Major Challenges</p><p>
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?</p><p>
required</p><ul><li>
To upgrade financial &amp; operational know how on market/ local trends, effective negotiation and relationship building, and efficient loan processing for strengthening customer relationships while ensuring portfolio health and profitability</li><li>
To check credit quality via effective portfolio selection/ pre screening, and work with Risk team members to minimize potential NPAs while driving efficient sales operations</li><li>
To ensure compliant sales operations at all times, despite sales pressures and market cycles</li></ul><p>
Enabling Skill Sets &amp; Qualifications</p><ul><li>
Critical skill sets required to meet these challenges include commercial acumen, communication, product-market awareness, and execution skills.</li><li>
Education &amp; experience required to fulfil this profile are a graduate with 0 - 2 yrs (3 &ndash; 4 yrs for Sr. Sales Officer) of sales experience in the Banking/ NBFC space.</li></ul><p>
4) Principal Accountabilities</p><p>
Accountability/ Supporting Actions</p><p>
Sales Planning &amp; Operations</p><ul><li>
Work with Sales Manager (Direct) - ABHFL and plan sales operations for achieving targets (including cross-sell), considering competitive forces and local trends</li><li>
Scan the local market and competitive offerings on a periodic basis to adapt sales efforts accordingly</li><li>
Provide data for and compile periodic MIS reports for disbursements, NPAs, target achievement, etc.</li></ul><p>
Customer Acquisition/ Engagement</p><ul><li>
Work on assigned and identified prospects list for client relationship origination and maintenance activities, interacting with ground-level client stakeholders</li><li>
Understand and communicate understanding of product characteristics and benefits to end customers effectively in order to enhance effectiveness of sales efforts</li><li>
Attend to customer complaints effectively, escalating critical cases to Sales Manager (Direct) - ABHFL as required</li></ul><p>
Operational Effectiveness
</p><ul><li>Execute operations efficiently across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)</li><li>
Ensure adequate focus on different distribution channels, working with Manager for interfacing with senior stakeholders/ complex cases</li><li>
Implement prescribed processes and best practices to enhance operational effectiveness, productivity and sales performance</li></ul><p>
Self Development &amp; Internal Stakeholder
</p><ul><li>Attend relevant technical and behavioral trainings/ seminars and work on self development initiatives</li><li>
Coordinate with internal stakeholders for smooth operations and alignment towards achievement of targets</li></ul><p>
Management
</p><ul><li>Portfolio &amp; Risk Management</li></ul><ul><li>
Work with the Risk, Operations and Sales Governance team members to ensure adherence to risk management and control mechanisms</li><li>
Ensure compliant sales operations and sound risk management in day-to-day operations</li><li>
Compile and ensure systematic, accurate MIS on NPAs and credit trends, providing inputs on factors impacting portfolio quality</li></ul><p></p>
</div><div><div><div>Minimum Experience Level</div>
<div><p>0 - 4 years</p></div>
</div><div></div><div><div>Job Qualifications</div></div></div></div></div></div></div></div><p></p>

Senior Key Relationship Officer-Informal -Madurai

<div><div><div><div><div><div><div>Informal
</div><h1 class="jobSectionHeader"><b>Senior Key Relationship Officer-Informal-Vellore</b></h1>
<div>Location: TN20, Vellore</div>
<p></p><div>
</div></div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p></p><div><p>Job Context &amp; Major Challenges</p><p>
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?</p><ul><li>
ABHFL operates in the Rs. 11.4 trillion Indian Housing Finance market, which has grown at a steady rate of 17% CAGR over the last 3 years while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups, there has been an emergence of newer entrants in niche segments like affordable housing and self-employed borrowers, given the high potential in these segments. Despite increased focus by banks, HFCs have been able to maintain their share in the mortgage market and has remained stable at ~37% as on December 2015.</li><li>
The ABHFL Sales organization works broadly with 3 customer segments &ndash; retail (individual) customers, institutional customers (for retail and institutional loan consumers) and builders (for both retail tie-ups and construction finance), with a major share of the business coming from retail customers. Client segments can also be divided into Salaried and Self employed, with both of these having very different preferences and needs.</li></ul><p>
Job Context</p><p>
Key Aspects:</p><ul><li>
Providing housing finance (to buyers), Loan against Property, Commercial Property Purchase, Lease Rental Discounting and Construction Finance (to builders) solutions, ABHFL caters to a diverse range of customer segments through its various service offerings. Additionally, being predominantly retail driven, the business is characterized by high volume of loan transactions and customer relationships. As a result, ABHFL business performance is strongly impacted by people, process and organizational efficiencies, alongside core business drivers such as product/ solution quality, channel and customer relationship management and risk management.</li><li>
While unit of sizing up the business is its loan book size, profitability and minimized delinquency are also key business objectives.</li><li>
Higher cost of funding impacts profitability as well as competitiveness of loan rates that can be offered to clients</li><li>
For retail customers, identifying and acting on relevant needs in an efficient manner ensuring process, statutory and regulatory compliance at all times, are key for building business performance and sustainability</li><li>
For institutional/ builder customers, understanding and addressing business needs via proactive relationship management and customized solution fitment, while ensuring compliance at all times, are important to gain competitive advantage</li><li>
The (Sr.) Sales Officer (Direct) &ndash; ABHFL is responsible for achieving sales targets through the direct channels as agreed with the Sales Manager (Direct) and AH (Sales), in terms of targeted book size, growth &amp; customer service objectives.</li></ul><p>
Key Challenges</p><ul><li>
To execute sales operations to achieve assigned targets ensuring adequate sourcing funnel and considering local factors, such as competitor presence, existing relationships, new prospect opportunities, etc.</li><li>
To liaise with ground-level client stakeholders for relationship origination and maintenance, focusing energies on key clients/ prospects and escalating cases as</li></ul><p>
3) Job Context &amp; Major Challenges</p><p>
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?</p><p>
required</p><ul><li>
To upgrade financial &amp; operational know how on market/ local trends, effective negotiation and relationship building, and efficient loan processing for strengthening customer relationships while ensuring portfolio health and profitability</li><li>
To check credit quality via effective portfolio selection/ pre screening, and work with Risk team members to minimize potential NPAs while driving efficient sales operations</li><li>
To ensure compliant sales operations at all times, despite sales pressures and market cycles</li></ul><p>
Enabling Skill Sets &amp; Qualifications</p><ul><li>
Critical skill sets required to meet these challenges include commercial acumen, communication, product-market awareness, and execution skills.</li><li>
Education &amp; experience required to fulfil this profile are a graduate with 0 - 2 yrs (3 &ndash; 4 yrs for Sr. Sales Officer) of sales experience in the Banking/ NBFC space.</li></ul><p>
4) Principal Accountabilities</p><p>
Accountability/ Supporting Actions</p><p>
Sales Planning &amp; Operations</p><ul><li>
Work with Sales Manager (Direct) - ABHFL and plan sales operations for achieving targets (including cross-sell), considering competitive forces and local trends</li><li>
Scan the local market and competitive offerings on a periodic basis to adapt sales efforts accordingly</li><li>
Provide data for and compile periodic MIS reports for disbursements, NPAs, target achievement, etc.</li></ul><p>
Customer Acquisition/ Engagement</p><ul><li>
Work on assigned and identified prospects list for client relationship origination and maintenance activities, interacting with ground-level client stakeholders</li><li>
Understand and communicate understanding of product characteristics and benefits to end customers effectively in order to enhance effectiveness of sales efforts</li><li>
Attend to customer complaints effectively, escalating critical cases to Sales Manager (Direct) - ABHFL as required</li></ul><p>
Operational Effectiveness
</p><ul><li>Execute operations efficiently across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)</li><li>
Ensure adequate focus on different distribution channels, working with Manager for interfacing with senior stakeholders/ complex cases</li><li>
Implement prescribed processes and best practices to enhance operational effectiveness, productivity and sales performance</li></ul><p>
Self Development &amp; Internal Stakeholder
</p><ul><li>Attend relevant technical and behavioral trainings/ seminars and work on self development initiatives</li><li>
Coordinate with internal stakeholders for smooth operations and alignment towards achievement of targets</li></ul><p>
Management
</p><ul><li>Portfolio &amp; Risk Management</li></ul><ul><li>
Work with the Risk, Operations and Sales Governance team members to ensure adherence to risk management and control mechanisms</li><li>
Ensure compliant sales operations and sound risk management in day-to-day operations</li><li>
Compile and ensure systematic, accurate MIS on NPAs and credit trends, providing inputs on factors impacting portfolio quality</li></ul><p></p>
</div><div><div><div>Minimum Experience Level</div>
<div><p>0 - 4 years</p></div>
</div><div></div><div><div>Job Qualifications</div></div></div></div></div></div></div></div><p></p>

Senior Key Relationship Officer-Informal-Vellore

<div><div><div><div><div><div><div>Affordable - ABCD
</div><h1 class="jobSectionHeader"><b>Senior Key Relationship Officer</b></h1>
<div>Location: WB04, Kolkata</div>
<p></p><div>
</div></div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p></p><div><p>Job Context &amp; Major Challenges</p><p>
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?</p><ul><li>
ABHFL operates in the Rs. 11.4 trillion Indian Housing Finance market, which has grown at a steady rate of 17% CAGR over the last 3 years while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups, there has been an emergence of newer entrants in niche segments like affordable housing and self-employed borrowers, given the high potential in these segments. Despite increased focus by banks, HFCs have been able to maintain their share in the mortgage market and has remained stable at ~37% as on December 2015.</li><li>
The ABHFL Sales organization works broadly with 3 customer segments &ndash; retail (individual) customers, institutional customers (for retail and institutional loan consumers) and builders (for both retail tie-ups and construction finance), with a major share of the business coming from retail customers. Client segments can also be divided into Salaried and Self employed, with both of these having very different preferences and needs.</li></ul><p>
Job Context</p><p>
Key Aspects:</p><ul><li>
Providing housing finance (to buyers), Loan against Property, Commercial Property Purchase, Lease Rental Discounting and Construction Finance (to builders) solutions, ABHFL caters to a diverse range of customer segments through its various service offerings. Additionally, being predominantly retail driven, the business is characterized by high volume of loan transactions and customer relationships. As a result, ABHFL business performance is strongly impacted by people, process and organizational efficiencies, alongside core business drivers such as product/ solution quality, channel and customer relationship management and risk management.</li><li>
While unit of sizing up the business is its loan book size, profitability and minimized delinquency are also key business objectives.</li><li>
Higher cost of funding impacts profitability as well as competitiveness of loan rates that can be offered to clients</li><li>
For retail customers, identifying and acting on relevant needs in an efficient manner ensuring process, statutory and regulatory compliance at all times, are key for building business performance and sustainability</li><li>
For institutional/ builder customers, understanding and addressing business needs via proactive relationship management and customized solution fitment, while ensuring compliance at all times, are important to gain competitive advantage</li><li>
The (Sr.) Sales Officer (Direct) &ndash; ABHFL is responsible for achieving sales targets through the direct channels as agreed with the Sales Manager (Direct) and AH (Sales), in terms of targeted book size, growth &amp; customer service objectives.</li></ul><p>
Key Challenges</p><ul><li>
To execute sales operations to achieve assigned targets ensuring adequate sourcing funnel and considering local factors, such as competitor presence, existing relationships, new prospect opportunities, etc.</li><li>
To liaise with ground-level client stakeholders for relationship origination and maintenance, focusing energies on key clients/ prospects and escalating cases as</li></ul><p>
3) Job Context &amp; Major Challenges</p><p>
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?</p><p>
required</p><ul><li>
To upgrade financial &amp; operational know how on market/ local trends, effective negotiation and relationship building, and efficient loan processing for strengthening customer relationships while ensuring portfolio health and profitability</li><li>
To check credit quality via effective portfolio selection/ pre screening, and work with Risk team members to minimize potential NPAs while driving efficient sales operations</li><li>
To ensure compliant sales operations at all times, despite sales pressures and market cycles</li></ul><p>
Enabling Skill Sets &amp; Qualifications</p><ul><li>
Critical skill sets required to meet these challenges include commercial acumen, communication, product-market awareness, and execution skills.</li><li>
Education &amp; experience required to fulfil this profile are a graduate with 0 - 2 yrs (3 &ndash; 4 yrs for Sr. Sales Officer) of sales experience in the Banking/ NBFC space.</li></ul><p>
4) Principal Accountabilities</p><p>
Accountability/ Supporting Actions</p><p>
Sales Planning &amp; Operations</p><ul><li>
Work with Sales Manager (Direct) - ABHFL and plan sales operations for achieving targets (including cross-sell), considering competitive forces and local trends</li><li>
Scan the local market and competitive offerings on a periodic basis to adapt sales efforts accordingly</li><li>
Provide data for and compile periodic MIS reports for disbursements, NPAs, target achievement, etc.</li></ul><p>
Customer Acquisition/ Engagement</p><ul><li>
Work on assigned and identified prospects list for client relationship origination and maintenance activities, interacting with ground-level client stakeholders</li><li>
Understand and communicate understanding of product characteristics and benefits to end customers effectively in order to enhance effectiveness of sales efforts</li><li>
Attend to customer complaints effectively, escalating critical cases to Sales Manager (Direct) - ABHFL as required</li></ul><p>
Operational Effectiveness
</p><ul><li>Execute operations efficiently across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)</li><li>
Ensure adequate focus on different distribution channels, working with Manager for interfacing with senior stakeholders/ complex cases</li><li>
Implement prescribed processes and best practices to enhance operational effectiveness, productivity and sales performance</li></ul><p>
Self Development &amp; Internal Stakeholder
</p><ul><li>Attend relevant technical and behavioral trainings/ seminars and work on self development initiatives</li><li>
Coordinate with internal stakeholders for smooth operations and alignment towards achievement of targets</li></ul><p>
Management
</p><ul><li>Portfolio &amp; Risk Management</li></ul><ul><li>
Work with the Risk, Operations and Sales Governance team members to ensure adherence to risk management and control mechanisms</li><li>
Ensure compliant sales operations and sound risk management in day-to-day operations</li><li>
Compile and ensure systematic, accurate MIS on NPAs and credit trends, providing inputs on factors impacting portfolio quality</li></ul><p></p>
</div><div><div><div>Minimum Experience Level</div>
<div><p>0 - 4 years</p></div>
</div><div></div><div><div>Job Qualifications</div></div></div></div></div></div></div></div><p></p>

Senior Key Relationship Officer

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