senior customer service representative

CS Outsource

<div>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  We are seeking an experienced, motivated and customer-focused Customer Support Representative to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  The Customer Service Representative will play a crucial role in ensuring customer satisfaction through effective communication and problem-solving skills.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Identify and assess customers' needs to achieve satisfaction.
  </li>
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   Provide accurate, valid, and complete information to customers using appropriate methods and tools.
  </li>
  <li>
   Handle customer complaints and provide effective solutions or alternatives within the stipulated time frame.
  </li>
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   Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.
  </li>
  <li>
   Document interactions and maintain accurate records in the customer service database.
  </li>
  <li>
   Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.
  </li>
  <li>
   Gather feedback from customers and share insights with the management team to improve service quality.
  </li>
  <li>
   Participate in training and development programs to enhance customer service skills and product knowledge.
  </li>
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   Meet or exceed individual and team performance targets and KPIs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   High school diploma or equivalent; a degree in a relevant field is a plus.
  </li>
  <li>
   Proven experience in a customer service role or similar position.
  </li>
  <li>
   Strong communication skills, both verbal and written.
  </li>
  <li>
   Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.
  </li>
  <li>
   Proficiency in using customer service software and CRMS
  </li>
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   Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  </li>
  <li>
   A friendly and positive attitude with a passion for helping others.
  </li>
  <li>
   Flexibility to work varying shifts, including evenings and weekends, as needed.
  </li>
  <li>
   At least 1+ year of experience working in the international campaigns.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong communication skills
  </li>
  <li>
   Problem-solving abilities
  </li>
  <li>
   Proficiency in customer service software
  </li>
  <li>
   Ability to multitask and manage time effectively
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Skills
  </strong>
 </p>
 <ul>
  <li>
   Experience in a customer service/success/support role
  </li>
  <li>
   Knowledge of CRMs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Pay range and compensation package
  </strong>
 </p>
 <p>
  Pay: Rs110,000.00 - Rs125,000.00 per month
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work hours
  </strong>
 </p>
 <p>
  EST timings (Night)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Equal Opportunity Statement
  </strong>
 </p>
 <p>
  We are committed to diversity and inclusiveness in our hiring practices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How to Apply
  </strong>
 </p>
 <p>
  If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume.
 </p>
</div>


Senior Customer Service Representative

PGM of Texas

<div><h2 class="jobSectionHeader"><b>Description</b></h2><p><b>
Company Overview
</b></p><p>Elemental Group is based in Luxembourg, with its headquarters in Poland. It is a dynamic capital group specializing in securing critical raw materials from used equipment, serving as a key link in the circular economy and contributing to sustainable development. Through its global network of companies, the company efficiently recovers valuable resources, minimizes waste, and supports industries in the responsible management of raw materials. The company specializes in processing and refining critical elements such as platinum group metals, copper, and other base and precious metals in an environmentally friendly way.</p><p><b><i>
Elemental USA and Elemental North America</i></b><i>,</i> represent the consolidation of four leading North American catalytic converter recycling companies &mdash;PGM of Texas, Legend Smelting and Recycling, Daniel Ball Converter Recycling, and Maryland Core, Inc.&mdash; that rebranded in 2024 to signal their evolution from the collection and processing of used catalytic converters to recovering and refining strategic metals. Elemental US and its subsidiaries are proud to be the only catalytic converter recyclers in the U.S. that own the entire recycling process &ndash; including refining and smelting.</p><p><b>
Role Overview</b></p><p>
The Senior Account Representative is a field-based role responsible for developing and supporting purchasing relationships with salvage and recycling yards. This position involves sourcing opportunities, traveling to customer locations, and purchasing catalytic converters and non-ferrous metals in accordance with company procedures and regulatory requirements.</p><p>
Following each purchase, the Senior Account Representative is responsible for properly securing, loading, and transporting purchased materials to an assigned collection hub. At the hub, materials are unloaded, sorted, and prepared for shipment to the corporate office, with an emphasis on accuracy, accountability, and safe handling.</p><p>
This role combines customer-facing work, independent travel, and hands-on operations, making it well-suited for candidates who enjoy variety, autonomy, and building long-term business relationships in the field.</p><p>
Legend Smelting and Recycling offers a comprehensive benefits package, including 401(k), medical, dental, vision, supplemental coverages, and quarterly bonus opportunities.</p><p>
All candidates must successfully complete a pre-employment drug test and background screening, including a motor vehicle record (MVR) review, as this role involves operating a company vehicle.</p><p><b>
Primary Responsibilities</b></p><ul><li>
Provide professional internal and external customer service related to purchasing activities and assigned customer accounts</li><li>
Communicate and coordinate catalytic converter purchases with salvage yard managers, owners, core buyers, and brokers</li><li>
Manage, document, and secure daily purchased inventory, including performing onsite audits and following established control processes to ensure inventory accuracy</li><li>
Maintain working knowledge of federal, state, and local environmental regulations to ensure all purchases are compliant</li><li>
Support operational needs as assigned by the supervisor, which may include:<ul><li>
Coordinating shipping and transportation arrangements</li><li>
Preparing inventory weigh-in reports and logs</li><li>
Assisting with training of new buyers</li><li>
Forklift operation, when required</li></ul></li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><p><b>
Education/Qualifications:</b></p><ul><li>
Minimum High School Diploma or GED required</li><li>
Minimum age of 21 years</li><li>
Vocational or technical training is a plus</li><li>
Clean driving record with a valid driver&rsquo;s license</li><li>
Must be able to successfully pass a pre-employment screening, including background check, drug screen, and motor vehicle record (MVR) review</li><li>
Strong communication and customer service skills; outside sales experience preferred</li><li>
Prior metals industry experience not required; previous experience is a plus</li><li>
Bilingual English/Spanish a plus</li><li>
Proficiency with Microsoft Office required</li><li>
Ability to travel with possible overnight stays</li></ul><p><b>
Physical Requirements:</b></p><ul><li>
Ability to lift up to 60 lbs. and perform moderate to intense physical activity</li><li>
Ability to perform repetitive physical movements, including bending, stretching, stooping, twisting, crouching, tossing/throwing, and lifting</li><li>
Ability to sit for extended periods of time while driving</li></ul></div>

Senior Account Representative

Circle K

<div>Store 2741839: 5310 Thousand Oaks Dr, San Antonio, Texas 78233<p></p><h1 class="jobSectionHeader"><b>
Shift Availability</b></h1>
Flexible Availability<p></p><p><b><br>
Time Type</b></p><p></p><p><b>
Lead Customer Service Representative</b></p><p></p><p>
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.</p><p><b><br>
As a Lead Customer Service Representative, you will enjoy:
</b></p><ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul><p></p><p><b>
Your key responsibilities:</b></p><p>
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.</p><p>
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!</p><p><b><br>
You are good at:</b></p><ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li><li>
Leading a team of employees</li><li>
Entry level employee supervision</li></ul><p></p><p><b>
Great if you have:</b></p><ul><li>
Retail and customer service experience</li><li>
Entry level management experience</li><li>
Sales associate or cashiering experience</li><li>
High School Diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Circle K is an Equal Opportunity Employer.</b><br>
<b>The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</b></h2><p></p><p>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:</p><p></p><p>
In English</p><p></p><p>
In Spanish</p></div>

Lead Customer Service Representative, Full or Part Time

Berkshire Hathaway GUARD Insurance Companies

<div>Overview:
<div>
Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property &amp; Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ &ldquo;Superior&rdquo; by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett&rsquo;s Berkshire Hathaway group &ndash; one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.</div><div></div><div><br>
Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company&rsquo;s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!</div><div></div><div><b><br>
Benefits:</b></div><div>
We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You&rsquo;ll be surprised by all we have to offer!</div><ul><li>
Competitive compensation</li><li>
Healthcare benefits package that begins on first day of employment</li><li>
401K retirement plan with company match</li><li>
Enjoy generous paid time off to support your work-life balance plus 9 &frac12; paid holidays</li><li>
Up to 6 weeks of parental and bonding leave</li><li>
Hybrid work schedule (3 days in the office, 2 days from home)</li><li>
Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)</li><li>
Tuition reimbursement after 6 months of employment</li><li>
Numerous opportunities for continued training and career advancement</li><li>
And much more!</li></ul>
Responsibilities:
<div>
Are you passionate about helping people, solving problems, and delivering exceptional service?</div><div></div><div><div><br>
At <b>Berkshire Hathaway GUARD</b>, our Customer Service Representatives are the voice of our company. You&rsquo;ll be the trusted connection between our insureds, agents, and partners&mdash;providing clarity, confidence, and outstanding support with every call.</div><h3 class="jobSectionHeader"><b>
 What You&rsquo;ll Do</b></h3><div>
As a Customer Service Representative, you&rsquo;ll:</div><ul><li>
Be the first point of contact for insureds, agents, providers, claimants, vendors, and other callers via inbound and outbound phone calls</li><li>
Answer questions about our insurance products and services with clarity and professionalism</li><li>
Take ownership of each interaction, aiming for <b>first‑contact resolution</b> whenever possible</li><li>
Resolve inquiries or smoothly escalate complex issues to the right team</li><li>
Accurately document customer interactions and maintain detailed records</li><li>
Use our systems, tools, and knowledge resources to deliver timely, accurate information</li><li>
Consistently provide polite, courteous, and empathetic service&mdash;even in challenging situations</li><li>
Share customer feedback to help us continuously improve our service experience</li></ul></div>
Qualifications:
<ul><li>Excellent communication, problem solving skills, and attention to detail are essential, along with a customer-focused approach.</li><li>
Ability to work in fast-paced environment.</li><li>
Demonstrate empathy and understanding towards customer concerns.</li><li>
Proficient use of a computer system and relevant software.</li><li>
A commitment to delivering exceptional customer service.</li><li>
Previous call center experience preferred</li></ul><div></div><div><b><br>
Pay Rate:</b></div><div>
Starting rate of pay is $$20.98 per hour for this position in Scottsdale, AZ.</div><div>
</div><div><b>
Ready to be the voice that makes a difference?</b></div><div><br>
Apply today and start building a rewarding career as a Customer Service Representative with Berkshire Hathaway GUARD Insurance Companies.</div></div><div></div>

Customer Service Representative - AZ

Domino's

<div><b>Job Description</b><p><b><br>
Overview:</b></p><p>
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.</p><p>
As a Customer Service Rep, you will have:</p><ul><li>
Weekly Pay</li><li>
Flexible Schedule</li><li>
Referral Bonus</li><li>
Pick up shifts at multiple locations to earn more</li><li>
Employee Discounts</li><li>
Employee Assistance Program</li><li>
Free access to board-certified physicians 30 days of employment</li><li>
Ability to grow into management positions</li></ul><p>
Your job responsibilities would include (but are not limited to):</p><ul><li>
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!</li><li>
Operating the cash register and collecting payment from customers.</li><li>
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.</li><li>
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.</li><li>
Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards.</li><li>
Other duties as assigned.</li></ul><p>
What are we looking for?</p><p>
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:</p><ul><li>
Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.</li><li>
The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!</li><li>
You have to be at least 16 years old.</li></ul><br>
<b>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p></div>

Customer Service Rep(03590) - 1740 Lafayette Parkway

Inspiritec

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>TIER 1 CUSTOMER SERVICE REPRESENTATIVE &ndash; DSO</b></p><p><b>
(General Clerk 2) / (EEO/Disability/Vets)</b></p><p>
** Candidates must reside in the state of Texas **</p><p></p><p><br>
 Job Responsibilities: (include but not limited to)</p><p>
Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries per DMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents for beneficiaries having problems with DMDC services. Ability to work eight (8) hour shift of 11:30 am until 8:00pm, Monday through Friday.</p><p></p><p><br>
 Job Duties:</p><ul><li> Responding to customer inquiries utilizing knowledge learned and available systems, applying independent judgment, and making independent decisions concerning established processes, the appropriateness or confidentiality of information to be processed and the actions to be taken in line with the policies and procedures of DMDC and InspiriTec.</li><li> Requires the performance of decision-making activities as a result of sometimes unpredictable and random customer inquiries requiring choices between a variety of procedures.</li><li> Must be able to actively listen, ask probing questions, and communicate in clear and understandable terms. Must be able to determine the customer&rsquo;s desired product or service and provide thorough direction and appropriate information even when that desired product or service has not been specifically communicated by the customer&rsquo;s inquiry.</li><li> Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information.</li></ul><p></p><ul><li><br>
Research and process Military Service Member inquiries and complaints received made via telephone or Fax Server.</li></ul><p></p><ul><li><br>
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.</li></ul><p></p><ul><li><br>
Operates a PC and multiple mainframe databases to research information for interpretation and explanation to the Military Service Member or family.</li></ul><p></p><ul><li><br>
Must be able to research, identify and explain problems and resolutions in a minimum amount of time. Other task performed as required.</li></ul><p></p><p><br>
Skills and Qualifications:</p><p>
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking &bull; High School Diploma &bull; RAPIDS Certified (Certification occurs as part of the on-board training) &bull; Security Requirement: Public Trust/NA CLC Education:</p><p>
Education:</p><p>
Must have a high school diploma or GED.</p><p>
Security Requirements:</p><p>
Public Trust/NA CLC (InspiriTec will assist/cover costs, but job offer is contingent upon obtaining clearance). The following documents may be required to start the clearance: Social security card, birth certificate, proof of citizenship.</p></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
This shift working hours are: M-F, 11:30am to 8:00pm est.</div>

DMDC Tier 1 Customer Service Rep - DSO Texas (remote)

ONLINELR

<p><b>Job Title: Senior Customer Service Executive</b><br/>Company: ONLINELR &ndash; App for Transporter, Driver &amp; Company<br/>Location: Sargasan, Gandhinagar<br/>Salary: ₹15,000 to ₹22,500 per month<br/>Experience: 2 to 5 years</p><p>About ONLINELR:<br/>ONLINELR is a digital platform designed for Transporters, Drivers, and Transport Companies to manage LR, Bilty, E-Way Bill, GST search, and daily transport operations smoothly. We help logistics businesses digitize and simplify their work.</p><p>Job Summary:<br/>We are looking for a Senior Customer Service Executive who can handle customer queries, provide app support, solve operational issues, and maintain strong relationships with clients. The candidate should understand transport business processes and be confident in communication.</p><p>Key Responsibilities:</p><ul><li>Handle customer calls, WhatsApp messages, and support queries</li><li>Guide customers on app usage and features</li><li>Resolve issues related to LR, Bilty, E-Way Bill, GST search, and reports</li><li>Coordinate with the technical team for bug fixing</li><li>Follow up with customers until the issue is resolved</li><li>Maintain proper records of customer interactions</li><li>Support onboarding of new customers</li><li>Assist junior support team members</li><li>Collect customer feedback and suggest improvements</li></ul><p>Required Skills:</p><ul><li>Good communication skills in Hindi and Gujarati (basic English preferred)</li><li>Knowledge of transport and logistics operations</li><li>Basic understanding of GST and E-Way Bill system</li><li>Comfortable using mobile apps and software</li><li>Problem-solving ability</li><li>Ability to handle multiple customers</li><li>Basic knowledge of MS Excel</li></ul><p>Preferred Qualification:</p><ul><li>Graduate in any stream</li><li>Experience in transport company, logistics software, or SaaS support</li></ul><p>Growth Opportunity:</p><ul><li>Opportunity to grow into Customer Success Manager role</li><li>Performance-based incentives</li><li>Exposure to fast-growing transport technology industry</li></ul><p>Interested candidates can share their resume with current salary and expected salary to HR 9978-7575-29.</p><p>Job Type: Full-time</p><p>Pay: ₹15,000.00 - ₹22,500.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li></ul><p>Work Location: In person</p>

Sr. Customer Service Executive

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