senior customer service representative

VIP Doctor

Senior Customer Service RepresentativeLocation: DubaiEmployment Type: Full-timeExperience Level: Senior______________About Us:We are currently the Largest Doctor on call provider in UAE and by far the Largest Private Ambulance Service Provider in Dubai; Our Victors team is 300+ staffs with high qualifications in medical service including licensed Doctors, Nurses and Paramedics.Due to our expansion, we are looking for the qualified candidates for the position of a Senior Customer Service; Arabic &amp; European Languages is an advantage.______________Key Responsibilities:<ul><li>Answer inbound calls</li></ul><ul><li>Schedule and coordinate patient appointments</li></ul><ul><li>Provide information about services, eligibility, and care plans</li></ul><ul><li>Maintain accurate records and documentation in our CRM system</li></ul><ul><li>Handle service-related concerns and resolve issues promptly and professionally</li></ul><ul><li>Collaborate with doctors, nursing staff and field personnel</li></ul><ul><li>Follow up with clients to ensure satisfaction and care continuity</li></ul>______________Qualifications:<ul><li>Previous experience in customer service with at least 4 years, preferably in healthcare industry</li></ul><ul><li>Excellent communication and interpersonal skills</li></ul><ul><li>Proficient in Microsoft Office and CRM systems</li></ul><ul><li>Ability to multitask and stay organized under pressure</li></ul><ul><li>Empathy, patience, and professionalism when dealing with sensitive situations</li></ul><ul><li>College degree; healthcare training is a plus</li></ul>______________Qualified candidates may submit their updated CV tohr@vipdoctor247.comJob Type: Full-time

Senior Customer Service Representative

JAMES CITY COUNTY

<div>Job Summary

$40,022 - $61,823/year + Full-Time County Benefits (Part-Time County Benefits) 
Performs responsible work in daily operations including assisting patrons and monitoring activities; may act as manager on duty as needed.
Responsibilities
<ul><li>Supervises work of team members during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel; assists with payroll tracking and approvals; creates weekly work schedules for assigned staff; completes performance evaluations for assigned staff; assists in the coordination and execution of staff trainings.</li><li>Ensures the safety and regulates conduct of center patrons; enforces center policies, rules and regulations; provides customer service to patrons, including handling customer conflict and complaints; issues trespass warnings and enforces behavioral consequences grid.</li><li>Assists in development of procedures, guidelines, rules and regulations for the operation of the recreation center; assists in the implementation of emergency action plan and responds to emergencies.</li><li>Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports; processes customer refunds; keeps inventory of office supplies and point-of-sale items and places orders.</li><li>Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons; schedules the use of meeting rooms and coordinates group rentals for paying groups; assists with the setup of tables and chairs, audiovisual equipment as needed.</li><li>Completes monthly reports.</li><li>Performs other duties as assigned</li></ul>
Qualifications:
<ul><li>Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, general record keeping and handling money; some supervisory experience preferred.</li><li>Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver&rsquo;s license and have an acceptable driving record based on James City County&rsquo;s criteria.</li><li>Must possess, or be able to obtain within 60 days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infants, Adults, and Child).</li><li>Knowledge of principles and processes for providing customer service include setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.</li><li>Skill in use of computer software including Microsoft Office Suite.</li><li>Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions.</li></ul>
All employees are expected to work effectively and ethically with citizens and with each other to meet the needs of the community and the organization. Employees are expected to demonstrate work behaviors that model the County&rsquo;s values and further the County&rsquo;s mission.

Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. **Open Until Filled **
James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email HR.Recruit@jamescitycountyva.gov.</div>

Hashtag Trend

We&rsquo;re hiring &lsquo;Customer Support Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;.Perks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Requirements:<ul><li>Graduation/Intermediate</li><li>Fluent in English</li><li>Fresh to 6 months experience</li></ul>Timings: 5pm - 2am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, LahoreAPPLY AT: hr@webexenterprises.comor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Senior Customer Service Representative - Truck Dispatcher

Somewhere

&nbsp;They are seeking a dedicated and experienced Senior Customer Service Representative to uphold our high standards of client engagement and support.Job SummaryWe're looking for a highly professional and articulate Senior Customer Service Representative to manage complex client inquiries and elevate our service standards. You will serve as a primary point of contact for clients, resolving issues, handling custom orders, and ensuring a seamless, luxury experience consistent with the AlanDavidNYC brand. This role requires exceptional communication skills and a deep commitment to client satisfaction.Non-negotiable RequirementsNeutral U.S. Accent: Must possess a clear, neutral U.S. accent with excellent articulation.Proper English: Flawless command of written and verbal Standard American English, including grammar, syntax, and vocabulary.Key ResponsibilitiesClient Management &amp; Resolution: Handle escalated client inquiries, complaints, and complex order issues (e.g., fit adjustments, fabric discrepancies, scheduling conflicts) with professionalism and empathy.Order Support: Assist clients with the custom ordering process, clarifying tailoring terminology, tracking order status, and coordinating logistics between the client, tailors, and production teams.Communication: Conduct high-quality client interactions via phone, email, and live chat, ensuring prompt and accurate responses that reflect the brand's luxury image.Process Improvement: Identify recurring service issues and propose solutions to management to improve overall client experience and operational efficiency.Documentation: Accurately document all client interactions, issue resolutions, and order details in the CRM system.Product Knowledge: Maintain in-depth knowledge of all AlanDavidNYC products, services, fabrics, pricing, and tailoring processes.Key RequirementsExperience: Minimum of 15-20 years of experience in a high-touch customer service role, preferably within a luxury retail, bespoke tailoring, or high-end e-commerce environment.Communication: Exceptional listening, written, and verbal communication skills, meeting the non-negotiable standards listed above.Problem-Solving: Proven ability to troubleshoot and resolve complex client problems independently and effectively.Technical Proficiency: Proficient in using CRM software (e.g., Salesforce, Zendesk) and Microsoft Office Suite.Interpersonal Skills: Strong emotional intelligence, patience, and the ability to maintain composure under pressure.Discretion: Ability to handle confidential client information and sensitive issues with the utmost discretion.

Customer Service Rep

Danos

<div>Overview:
<div>
Provides customer support by answering inquiries, troubleshooting issues, and processing orders. Prepares correspondence and ensures customer satisfaction. Applies commonly used concepts, practices, and procedures within a specific field. Works with moderate direction and can identify issues or problems, seeking guidance as needed.</div><div>
This position typically represents a senior-level Customer Service Representative with extensive experience. The role includes handling complex customer account research, providing training, and mentoring other CS staff.</div>
Responsibilities:
<ul><li>Serve as the first point of contact for inquiries related to invoices, payments, and procurement processes, providing timely and accurate resolutions.</li><li>
Support the Procure-to-Pay (P2P) process by researching, reconciling, and resolving invoice discrepancies and payment delays.</li><li>
Utilize OpenInvoice and other company systems to track invoice status, investigate issues, and ensure prompt vendor payment.</li><li>
Collaborate with Procurement, Accounts Payable, and Operations teams to address vendor and internal department concerns.</li><li>
Provide training and guidance to internal users on procurement tools, workflows, and best practices.</li><li>
Review and maintain accurate records of all communications, transactions, and resolutions for audit and compliance purposes.</li><li>
Prepare and distribute status updates, reports, and correspondence to internal stakeholders as needed.</li><li>
Identify recurring issues or process gaps and recommend process improvements or training materials to enhance efficiency.</li><li>
Deliver excellent customer service through clear, professional, and empathetic communication with vendors and internal clients.</li><li>
Support other procurement or finance initiatives as assigned, ensuring alignment with company policies and deadlines.</li></ul>
Qualifications:
<ul><li>3+ yrs. of Customer Service experience required.</li><li>
Open Invoice experience required.</li><li>
Accounts Payable experience required.</li><li>
Background in training and mentoring others</li><li>
Experience in invoice research and reconciliation</li><li>
Strong communication and interpersonal skills for interacting with procurement, finance, and operations teams</li><li>
High attention to detail and responsiveness</li><li>
Professionalism, patience, and empathy when handling frustrated vendors or colleagues</li><li>
Organized approach to documenting communications and resolutions</li><li>
Must be able to meet all conditional job offer requirements including background, and drug screening.</li></ul></div>

Procurement Support Specialist (Customer Service II)

OOP Technologies

Job Description: We are seeking a Senior Call Center Agent with expertise in digital services to join our dynamic team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations with a strong understanding of web services, SEO, and digital solutions. This role requires excellent communication skills to effectively engage with clients, understand their business needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Handle outbound calls to promote and sell digital services (Web Development, SEO, and related solutions).</li><li>Build and maintain positive client relationships through professional communication.</li><li>Identify customer needs and recommend appropriate digital services to meet their goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably in IT/Digital Services).</li><li>Strong knowledge of web services, SEO, and digital marketing solutions.</li><li>Excellent spoken and written communication skills (English proficiency preferred).</li><li>Ability to persuade, negotiate, and handle objections professionally.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Senior Call Center Agent – Digital Services

Cut Price Garment Store

Job Title: Jr. Customer Service RepresentativeJob Location: Mehmoodabad, KarachiJob Timing: Full-TimeWe are looking for a Jr. CSR to join our team. The ideal candidate should have communication skills, be customer-focused, and able to handle a high volume of customer inquiries and complaints.Responsibilities:<ul><li>Responding to customer inquiries via phone, email, or live chat in a timely and professional manner.</li><li>Providing accurate information about our products and services to customers.</li><li>Resolving customer complaints and issues to ensure customer satisfaction.</li><li>Managing returns and exchanges.</li></ul>Requirements:<ul><li>Education: Minimum Intermediate</li><li>Basic communication skills in English and Urdu, both verbal and written.</li><li>Basic computer skills.</li><li>Relevant industry experience is preferable.</li></ul>We encourage male candidates residing in Mehmoodabad or nearby areas, including PECHS, or Azam Town to apply.Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Jr. Customer Service Representative

Search 10000+ Senior customer service representative jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 senior customer service representative jobs NEAR_ME

Senior Customer Service Representative

Senior Customer Service Representative

Senior Customer Service Representative - Truck Dispatcher

Customer Service Rep

Procurement Support Specialist (Customer Service II)

Senior Call Center Agent – Digital Services

Jr. Customer Service Representative