senior customer service representative

VIP Doctor

Senior Customer Service RepresentativeLocation: DubaiEmployment Type: Full-timeExperience Level: Senior______________About Us:We are currently the Largest Doctor on call provider in UAE and by far the Largest Private Ambulance Service Provider in Dubai; Our Victors team is 300+ staffs with high qualifications in medical service including licensed Doctors, Nurses and Paramedics.Due to our expansion, we are looking for the qualified candidates for the position of a Senior Customer Service; Arabic &amp; European Languages is an advantage.______________Key Responsibilities:<ul><li>Answer inbound calls</li></ul><ul><li>Schedule and coordinate patient appointments</li></ul><ul><li>Provide information about services, eligibility, and care plans</li></ul><ul><li>Maintain accurate records and documentation in our CRM system</li></ul><ul><li>Handle service-related concerns and resolve issues promptly and professionally</li></ul><ul><li>Collaborate with doctors, nursing staff and field personnel</li></ul><ul><li>Follow up with clients to ensure satisfaction and care continuity</li></ul>______________Qualifications:<ul><li>Previous experience in customer service with at least 4 years, preferably in healthcare industry</li></ul><ul><li>Excellent communication and interpersonal skills</li></ul><ul><li>Proficient in Microsoft Office and CRM systems</li></ul><ul><li>Ability to multitask and stay organized under pressure</li></ul><ul><li>Empathy, patience, and professionalism when dealing with sensitive situations</li></ul><ul><li>College degree; healthcare training is a plus</li></ul>______________Qualified candidates may submit their updated CV tohr@vipdoctor247.comJob Type: Full-time

Senior Customer Service Representative

Minutes

Customer Support & Communication<ul><li>Respond promptly to customer inquiries via phone, email, live chat or social media platforms.</li><li>Handle customer complaints efficiently by identifying the issue, providing appropriate solutions and ensuring timely resolution and follow-up.</li><li>Assist customers with daily order updates, delivery schedules and any related queries.</li><li>Maintain a high level of professionalism and empathy in all customer interactions to enhance the overall customer experience.</li></ul>Order Management & Coordination<ul><li>Monitor daily website service requests and product orders to ensure accuracy and timely processing.</li><li>Follow up with relevant internal departments on pending or delayed orders to ensure completion.</li><li>Coordinate daily delivery and collection operations to ensure on-time and accurate deliveries.</li><li>Generate invoices for delivered items upon payment receipt.</li><li>Manage and resolve any concerns related to Fodel or third-party delivery services.</li></ul>Reporting & Monitoring<ul><li>Prepare and share the daily customer query count report with management.</li><li>Monitor and maintain records of daily vehicle parking and movement related to delivery operations.</li><li>Track and report on vehicle Salik and petrol consumption to ensure cost control and operational efficiency.</li></ul>

Gravity Force

Job Title: Senior Customer Support Representative &ndash; E-commerceLocation: Bahria Orchard, Lahore, Pakistan Job Type: Full-TimeAbout UsWe are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and customer-focused Customer Support Representative to join our team.Job Responsibilities<ul><li>Handle incoming customer inquiries via phone, email, chat, and social media.</li><li>Provide accurate information regarding products, orders, payments, and deliveries.</li><li>Resolve customer complaints and escalate complex issues to the relevant department.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Coordinate with logistics and warehouse teams to ensure timely order fulfillment.</li><li>Follow up with customers to ensure satisfaction and build long-term relationships.</li><li>Assist in improving customer support processes and service quality.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred but not mandatory).</li><li>Prior experience in customer service, e-commerce, or call center will be a plus.</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office and familiarity with CRM tools is desirable.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Fluency in English and Urdu (spoken and written).</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth opportunities within the company.</li><li>Friendly and professional work environment.</li></ul>How to ApplyHow to Apply: Send your CV and writing samples to or WhatsApp us at 03111134044 with the subject line &ldquo;*Senior Customer Support Representative .&rdquo;*Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Senior Customer Support Representative (Female)

IPL Schoeller

<div>Who We Are
On July 1, 2025, IPL Plastics merged with Schoeller Allibert to form IPL Schoeller (the &lsquo;company&rsquo;). The Company&rsquo;s operations are split across North America (11 manufacturing plants) and Europe (16 manufacturing plants).
The company is headquartered in Dublin, Ireland. IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging. The company employs c.4,100 employees across North America (1,600 employees) and Europe (2,500 employees.) 
 
The role
Senior Customer Care Representative- Lee's Summit, Missouri (hybrid) 
Join a team that values your expertise and customer-first mindset! 
At IPL Schoeller, we&rsquo;re committed to delivering exceptional service and sustainable solutions. As a Senior Customer Care Representative, you&rsquo;ll play a key role in managing complex customer accounts, ensuring seamless order processing, and driving collaboration across departments
What You'll Do 
<ul>
<li>
Own the customer experience: Manage daily activities for assigned accounts, from order entry to shipment.</li>
<li>Enter and track orders in our ERP system and resolve customer concerns with clear communication.</li>
<li>Monitor inventory levels and aged stock, providing proactive updates to customers and internal teams.</li>
<li>Coordinate with Sales, Production, Procurement, and Logistics to meet customer needs.</li>
<li>Generate reports to support supervisors and sales teams in decision-making.</li>
<li>Serve as backup to the Customer Service Supervisor when needed.</li>
<li>Support continuous improvement initiatives and compliance with safety and quality standards.</li>
</ul>
What We're Looking For<ul>
<li>
Education: Associate or bachelor&rsquo;s degree in business, Supply Chain, or related field (or equivalent experience).</li>
<li>Experience: 5+ years in customer service, inside sales, or account coordination&mdash;preferably in manufacturing or packaging.</li>
<li>Spanish or French fluency preferred</li>
<li>Strong ERP and CRM skills (IFS experience a plus).</li>
<li>Advanced Microsoft Office proficiency.</li>
<li>Excellent communication, problem-solving, and organizational skills.</li>
<li>Ability to thrive in a fast-paced, customer-facing environment.</li>
</ul>
Why You'll Love Working Here<ul>
<li>
Competitive pay and benefits.</li>
<li>Opportunities for growth and development.</li>
<li>A collaborative, supportive team culture.</li>
<li>Be part of a company committed to sustainability and innovation.</li></ul> 
If you have the above experience and are looking for a role where you can make a real difference, apply today to find out more!</div>

Senior Customer Care Representative (hybrid)

Circle K

<div>Store 2709040: 101 E Holt Rd, Pomona, California 91767<div><div><div><div><div><div><div><h1 class="jobSectionHeader">
Shift Availability</h1></div></div></div></div></div></div></div>
Days - Evenings 
Job Type
Full time
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. 
As a Lead Customer Service Representative, you will enjoy:
<ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul>
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! 
You are good at:<ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li><li>
Leading a team of employees</li><li>
Entry level employee supervision</li></ul>
Great if you have:<ul><li>
Retail and customer service experience</li><li>
Entry level management experience</li><li>
Sales associate or cashiering experience</li><li>
High School Diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul>
Physical Requirements:<ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul>
Hiring Range: $17.81 to $17.81<h2 class="jobSectionHeader"> 
Circle K is an Equal Opportunity Employer. 
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</h2>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish</div>

Lead Customer Service Representative

Women's fitness club, Khalifa City

Job Title: Laundry Customer Service RepresentativeLocation: Abu DhabiJob Type: Full-TimeJob Summary:We are looking for a friendly and customer-focused Laundry Customer Service Representative to join our team. The ideal candidate will serve as the primary point of contact for our customers, ensuring their laundry needs are met with excellent service and professionalism. This role involves taking orders, addressing customer inquiries, and providing a positive experience for all clients.Key Responsibilities: Greet customers warmly and assist with their laundry requests and inquiries.Take and record customer orders accurately, including special instructions and deadlines.Provide information about services, pricing, and turnaround times.Handle customer complaints or concerns professionally and efficiently.Coordinate with the laundry team to ensure timely and accurate delivery of services.Maintain a clean and organized customer service area.Process payments and handle cash or electronic transactions accurately.Keep records of customer interactions and transactions for reference.Promote additional services and products to customers when appropriate.Follow safety and hygiene protocols to ensure a safe environment.Qualifications: Excellent communication and interpersonal skills.Ability to handle multiple tasks and work efficiently under pressure.Friendly, approachable, and professional demeanor.Basic computer skillsDependable and punctual with good organizational skillsJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Laundry Customer Service Representative

<div>Store 2700837: 17671 Grand Ave, Lake Elsinore, California 92530<div><div><div><div><div><div><div><h1 class="jobSectionHeader">
Shift Availability</h1></div></div></div></div></div></div></div>
Flexible Availability 
Job Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. 
As a Lead Customer Service Representative, you will enjoy:
<ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul>
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! 
You are good at:<ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li><li>
Leading a team of employees</li><li>
Entry level employee supervision</li></ul>
Great if you have:<ul><li>
Retail and customer service experience</li><li>
Entry level management experience</li><li>
Sales associate or cashiering experience</li><li>
High School Diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul>
Physical Requirements:<ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul>
Hiring Range: $16.50 to $16.50<h2 class="jobSectionHeader"> 
Circle K is an Equal Opportunity Employer. 
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</h2>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish</div>

Lead Customer Service Representative, Full or Part Time

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