senior project manager Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

senior project manager

product owner – ai solutions Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

product owner – ai solutions

api banking - agile business lead product manager / product owner Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

api banking - agile business lead product manager / product owner

digital senior product owner - crm Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

digital senior product owner - crm

digital – project manager Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

digital – project manager

senior digital product owner

Nagarro

<div>
 
 Job Description
 
 
 
 We are looking for an experienced
 
 Product Owner
 
 (8+ years) to define, prioritize, and deliver
 
 AI-powered products
 
 for the public sector. You will bridge business, data science, and engineering teams&mdash;turning advanced AI capabilities into secure, scalable solutions.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Translate Generative AI strategy into actionable roadmaps and backlog items.
 </li>
 <li>
 Define KPIs and value streams for AI use cases.
 </li>
 <li>
 Prioritize features based on impact, feasibility, and ethics.
 </li>
 <li>
 Collaborate with engineering and data science for compliant delivery.
 </li>
 <li>
 Own and manage product backlog in Jira; ensure clarity and prioritization.
 </li>
 <li>
 Communicate product vision and progress to senior leadership.
 
 
 </li>
 </ul>
 
 Must-Have Skills:
 
 
 
 <ul>
 <li>
 Strong Generative AI fundamentals.
 </li>
 <li>
 Experience with Figma and Miro for visualization.
 </li>
 <li>
 Public sector experience.
 </li>
 <li>
 Arabic language proficiency (verbal &amp; written).
 </li>
 </ul>
</div>

Product Owner – AI Solutions

<div>Job Description 
We are looking for an experienced Product Owner (8+ years) to define, prioritize, and deliver AI-powered products for the public sector. You will bridge business, data science, and engineering teams&mdash;turning advanced AI capabilities into secure, scalable solutions.
Key Responsibilities:<ul><li>
Translate Generative AI strategy into actionable roadmaps and backlog items.</li><li>
Define KPIs and value streams for AI use cases.</li><li>
Prioritize features based on impact, feasibility, and ethics.</li><li>
Collaborate with engineering and data science for compliant delivery.</li><li>
Own and manage product backlog in Jira; ensure clarity and prioritization.</li><li>
Communicate product vision and progress to senior leadership.</li></ul>
Must-Have Skills:<ul><li>
Strong Generative AI fundamentals.</li><li>
Experience with Figma and Miro for visualization.</li><li>
Public sector experience.</li><li>
Arabic language proficiency (verbal &amp; written).</li></ul></div>

Abu Dhabi Commercial Bank

<div>
 
 
 Digital Senior Product Owner
 
 
 
 
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 About the business area
 
 
 
 
 
 The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari&rsquo;ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 
 <ul>
 <li>
 Digital product Development and Implementation- Identify opportunities for enhancement and innovation across digital channels (internet, mobile, tablet, SMS, wearable, digital TV) to broaden service offerings and elevate Digital Channel services in alignment with business goals.
 </li>
 <li>
 Digital product Usage and Reporting- Plan and coordinate onboarding, usage, and migration initiatives for assigned digital products, ensuring a seamless customer experience and prompt resolution of service issues to protect the bank&rsquo;s reputation. Monitor and analyze product usage metrics and revenue-related KPIs to assess adoption, identify trends, and support data-driven enhancements. Collaborate with analytics, operations, and customer service teams to ensure accurate reporting, timely issue escalation, and continuous improvement of digital product performance.
 </li>
 <li>
 Quality Certification, Audit and Compliance- Ensure that all services meet regulatory requirements such as ISO 9001 certification for internet banking/mobile Banking and product development.
 </li>
 <li>
 People Management- Manage self and team in line with ADCB&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance. Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
 </li>
 <li>
 Policies, Processes, Systems and Procedures- Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
 </li>
 <li>
 Continuous Improvement- Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank&rsquo;s standards.
 </li>
 <li>
 Customer Service- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions.
 </li>
 </ul>
 
 
 
 
 The ideal candidate should have the following experience
 
 
 <ul>
 <li>
 At least 6 years of experience in delivering projects in alternate delivery channels within a Bank
 </li>
 <li>
 Bachelor&rsquo;s Degree in relevant specialization
 </li>
 <li>
 Project Management Prince II or Project Management Institute (PMI) or Agile (or equivalent) Certification
 </li>
 <li>
 Knowledge of web channels and mobile technologies
 </li>
 <li>
 Planning, analytical and time management skills
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 
 Competitive Salary
 
 : The indicative pay range for this role is AED
 
 45,000 &ndash; AED 55,000
 
 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 </li>
 </ul>
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
 
 
</div>

Digital Senior Product Owner - CRM

DICETEK LLC

<div>The Agile Business Lead Product Manager / Product Owner will be the single point of contact from GTB Channels team for API Banking Solutions across Cash Management (Payments, Collections, Virtual Accounts, FX and Accounts). This role will also be responsible for leading strategic solutions, customer handling, platform requirements, design, development, and management of end-to-end API solutions for corporate customers.
The Agile BA-Channel&rsquo;s SPOC should also be able to support with Sales, Advisory for Strategic Client deals, solutions, market research, RFP, Product development and to help evaluate multiple products available globally / locally and identify right one for the Bank. The Agile BA-Channel&rsquo;s SPOC is also expected to have leadership skills and should be able to step into Pre-Sales solutions where needed 
Education &amp; Experience<ul><li>Minimum of 12 years of experience as Product Manager / Product Owner / Business Lead.
</li><li>Proven domain expertise in API banking and rollout experience from leading banks will be considered a mandatory requirement.</li><li>Minimum of 5 years in building solutions for API Banking and Cash Management.
</li><li>Must have experience in Customer focussed API Documentation.
</li><li>Must have experience in building Developer Portal for enhanced API adoption.
</li><li>Must has experience in defining, monitoring API performance for benchmarking and scaling.
</li><li>Must have good understanding of API Authentication and standardizing API requests &amp; responses.
</li><li>Must have experience in working with Sales / Pre-sales / Client Advisory teams for API solutions and Cash Management RFPs&rsquo;.
</li><li>Must have experience in working with Global or Regional Banks in UAE/Middle East.
</li><li>Must have in-depth knowledge of Cash Management solutions at least in 4 of these areas - Payments, Collections, Virtual Accounts, FX, Accounts Management, Liquidity and Treasury.
</li><li>Must have experience in participating in RFP/RFI processes for selecting an Enterprise Level API Banking solution / Cash Management Solutions for Banks/Financial Institutions.</li><li>Must have experience in preparing Business cases, RFP, Use Cases, User Journeys.
</li><li>Must have experience in tracking project milestones, prepare status reports to present at Management Level.
</li><li>Must have minimum of bachelor&rsquo;s degree in engineering / finance / management / computer science.
</li><li>Should have experience in ERP / Host to Host Implementations.
</li><li>Experience with Open Finance / Open Banking / FinTech will be an added advantage.
</li><li>Experience with previous Enterprise level project deliveries for Cash Products - Payments, Cash Flow Forecast, Liquidity, TMS, Direct Debits will be an added advantage.</li><li>Certifications in API Banking, CSPO, CBAP, CSM will be an added advantage.</li></ul></div>

API Banking - Agile Business Lead Product Manager / Product Owner

Finance House

<div>
 
 
 
 Summary
 
 
 
 
 
 
 
 The Senior Product Manager is responsible for the end to end development, delivery, and continuous enhancement of products and services within the Consumer Products division. The role entails leading organizational research for new product opportunities, driving product improvements, and overseeing product redesigns. The Senior Product Manager will also assess product viability and market potential, applying extensive experience and sound judgment to support Finance House&rsquo;s strategic objectives and deliver measurable business outcomes.
 
 
 
 
 
 
 
 Major Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Design, develop, and introduce market leading products and services including loans, credit cards, instalment programs, balance transfer solutions, and card value added services while strategically managing the overall product portfolio.
 </li>
 <li>
 Develop short and long term product roadmaps for cards and loans, including feature enhancements, digital acquisition journeys, underwriting models, technology initiatives, and business case analyses.
 </li>
 <li>
 Conduct client insights, segmentation, competitive analysis, and regulatory reviews specific to lending and card products to drive continuous product and process improvements.
 </li>
 <li>
 Develop and communicate the product strategy, roadmap priorities, P&amp;L approach, pricing strategies for cards and loans, and cost revenue analyses to maximize profitability and portfolio quality.
 </li>
 <li>
 Drive operational efficiency by designing end to end solutions across credit decisioning, customer onboarding, card issuance, loan disbursements, servicing, and collections processes.
 </li>
 <li>
 Manage full product lifecycles for cards and loans, ensuring differentiated value propositions, continuous innovation, and alignment with strategic and financial objectives.
 </li>
 <li>
 Establish and lead governance routines, including product management meetings, monthly portfolio performance reviews (cards and loans), and weekly Operations, Technology, and Sales forums.
 </li>
 <li>
 Maintain a strong risk and control environment, ensuring adherence to credit risk frameworks, card scheme mandates, and regulatory guidelines. Lead Business Continuity initiatives and represent the function in all internal and external audit discussions.
 </li>
 <li>
 Lead internal partnership discussions on audits, vendor and processor relationships, card scheme engagements, regulatory updates, and risk management matters.
 </li>
 <li>
 Collaborate with Operations, Risk, Legal, AML, Technology, QA, Marketing, and external payment networks to drive strategic initiatives and deliver customer centric solutions.
 </li>
 <li>
 Hold end to end ownership of assigned loan and card products, including P&amp;L performance, delinquency management, credit policy alignment, and ongoing product profitability.
 </li>
 <li>
 Support development and execution of the cards and loans strategy, ensuring alignment with business goals and continuous performance improvement.
 </li>
 <li>
 Initiate, develop, implement, and enforce policies and procedures covering product acquisition, onboarding, servicing, card lifecycle management, and portfolio governance.
 </li>
 <li>
 Build and execute product marketing and branding strategies, including campaigns for cards, instalment plans, balance transfers, top ups, and loans.
 </li>
 <li>
 Address all product related matters across the organization in line with underwriting standards and regulatory expectations.
 </li>
 </ul>
 
 
 
 
 
 
 Knowledge &amp; Skill Requirements
 
 
 
 
 
 
 <ul>
 <li>
 Strong partnership and collaboration skills, with the ability to work effectively across formal and informal structures while maintaining alignment with key stakeholders.
 </li>
 <li>
 Deep expertise in developing, launching, and managing loan and card products across the full lifecycle, including acquisition, activation, usage, retention, and portfolio risk management.
 </li>
 <li>
 Thorough understanding of the regulatory environment, credit frameworks, card scheme rules, and competitive market dynamics within consumer finance.
 </li>
 <li>
 Strong financial and analytical skills with the ability to plan and manage budgets, build financial models, assess credit risk, and lead product level P&amp;L.
 </li>
 <li>
 Proficiency in project management tools and methodologies, particularly for digital lending and card transformation initiatives.
 </li>
 <li>
 Strong business and technological understanding of card processing, credit underwriting systems, digital onboarding, and customer experience platforms.
 </li>
 <li>
 Excellent strategic thinking, analytical capabilities, and coordination skills.
 </li>
 <li>
 Strong communication and stakeholder management skills across all organizational levels.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Economics, or a related discipline from a reputable university.
 </li>
 <li>
 A Product Management certification.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 
 
 
 
 
 <ul>
 <li>
 10 -12 years of progressive experience in product management, with a strong focus on loans, credit cards, and other consumer lending products.
 </li>
 <li>
 Proven track record in managing end to end card and loan portfolios, including pricing, underwriting models, risk mitigation, and portfolio performance management.
 </li>
 <li>
 Demonstrated ability to lead cross functional initiatives, drive product strategy, and successfully deliver digital and operational enhancements for cards and loans.
 </li>
 <li>
 Experience working within regulated financial services environments, with exposure to credit risk, regulatory audits, card scheme compliance, and operational risk frameworks.
 </li>
 </ul>
</div>

Senior Product Manager

LEAD Development

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management's reputation and ensuring a positive experience for all clients. Job Responsibilities <ul><li>Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.</li><li>Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.</li><li>Effectively communicate with diverse clients, addressing their concerns and needs.</li><li>Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.</li><li>Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.</li><li>Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.</li><li>Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.</li><li>Listen attentively to clients' concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.</li><li>Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.</li><li>Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.</li><li>Stay updated with the latest association's policies, services, and procedures, property information and communication techniques.</li></ul> JOB DESCRIPTION Key Performance Indicators (KPI's) <ul><li>Customer Satisfaction Score.</li><li>Call Abandonment Rate.</li></ul> Skills, Knowledge & Attributes <ul><li>Strong interpersonal skills, active listening abilities, and empathy towards clients' needs.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Positive attitude, patience, and a genuine desire to assist and support clients.</li><li>Flexibility to work in shifts, including evenings and weekends, based on the call center's operating hours and property management requirements.</li></ul> Education and Experience Requirements: <ul><li>Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.</li><li>Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.</li><li>Proficiency in using computer systems, CRM software, and other communication tools.</li><li>Bachelor's degree in any related field.</li><li>5 years relevant working experience with at least 3 years' experience as Call Centre Executive in UAE.</li></ul>The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Apply Now Full Name Contact Number Email Address Years of relevant experience Attach CV File types : .doc, .docx, and .pdf File size : up to 5 MBFile types : .doc, .docx, and .pdf File size : up to 5 MB

Call Centre Executive for Owner Association and Property Management

Chain Reaction

<div>
 
 Chain Reaction is an award-winning digital marketing agency based in the GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, combining online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.
 
 
 
 Chain Reaction, an&nbsp;
 
 award-winning digital marketing agency
 
 &nbsp;in the GCC &amp; Levant, is looking for an&nbsp;
 
 Account Director
 
 &nbsp;to lead a portfolio of key accounts. If you have&nbsp;
 
 integrated digital experience, strong client leadership skills, and are available immediately
 
 , we want to hear from you!
 
 
 
 
 What You'll Do:
 
 
 
 
 
 ✅ Lead key client accounts, ensuring seamless cross-team collaboration.
 
 ✅ Work closely with Social, Creative, Strategy &amp; Performance teams.
 
 ✅ Build &amp; maintain strong relationships with senior clients.
 
 ✅ Develop &amp; execute client business plans aligned with agency objectives.
 
 ✅ Oversee creative quality, financial management &amp; internal communication.
 
 ✅ Mentor and lead account teams, driving best practices.
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 ✔️&nbsp;
 
 8 -10 years of agency experience
 
 , including 2+ years as an Account Director.
 
 ✔️ Proven expertise in&nbsp;
 
 digital marketing, campaigns, and product marketing
 
 .
 
 ✔️ Strong leadership, problem-solving &amp; negotiation skills.
 
 ✔️ Ability to manage multiple accounts in a fast-paced environment.
 
 ✔️ Creative &amp; strategic mindset with a results-driven approach.
 </li>
 <li>
 📍&nbsp;
 
 Location:
 
 &nbsp;Abu Dhabi |&nbsp;
 
 Immediate availability required
 
 </li>
 </ul>
 
 If you are passionate about digital marketing and meet the above qualifications, we would love to hear from you!
 
</div>

Account Director - Social Media

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