senior field service engineer

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Service Manager - RMDR 
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world
ABB Motion provides pioneering technology, products, solutions and related services to 
industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors. 
This Position reports to: 
Service Sales Manager 
We value people from different backgrounds. Could this be your story? Apply today or visit careers.abb to read more about us and learn about the impact of our solutions across the globe.
1. Checking the installation &amp; Commissioning of the New installed 
LV ABB Drives (ACS880 , ACS580 , ACS800, (ACS800,ACS550,ACSM1,DCS500,ACS350 , (ACS1000, ACS2000, ACS5000, ACS6000, ACS800, ACS550, ACSM1, DCS500, ACS350...etc) for the ongoing industrial projects area and reporting the commissioning Works to the Customer, ABB installed base and service manager.
2. Servicing the Faulty ABB medium Voltage and Low Drives (ACS1000, ACS2000, ACS5000, ACS6000, ACS800, ACS550, ACSM1, DCS500, ACS350...etc), Ordering &amp; replacing the faulty parts (boards, IGBTS, Thyristors ....etc) and reporting the warranty Cases to the manufacturer.
3. Performing the preventive maintenance of Different types of ABB Drives (ACS1000, ACS2000, ACS6000, ACS500, ACS880, ACS800, ACS550 ...etc) and MV Drives
4. Sizing, Selecting the LV &amp; MV ABB drives as well as their options (S/W) based on Customer&rsquo;s machine and installation requirements &amp; Configuring them based on Customer application and Control scheme Using ABB software (Drive window, Drive window light, Drive studio Drive Size).
5. Reporting the customer satisfaction level, claims, recommendation and technical issues regarding ABB drives to the BU management. Contribute Effectively in promoting the ABB product and boosting the sales of ABB drives.
6. Engineering the System Interface for the Drives Upgrade and Retrofitting Projects as well as for the New installed Drives Project.
7. Ability to Do Root Cause analysis for Customer Failure
8. Testing, Commissioning and Troubleshooting the Medium Voltage Variable frequency Drives , ( Experienced , Certified on ABB Product (Medium Voltage Variable frequency Drives, ACS6000, ACS1000, ACS2000, ACS5000, ACS580 MV, ACS6080)
9. Ability to Work under pressure and to ability to Travel to and work in Remote sites for long time
10. Certified as per ABB Motion Upskills on Products (ACS1000, ACS2000, ACS5000, ACS6000, ACS6080, ACS580 MV)
11. Expert in ACS500 PLC Troubleshooting.<h2 class="jobSectionHeader">
Our Team Dynamics</h2>
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.<h2 class="jobSectionHeader">
Qualifications for the Role</h2><ul><li>
BCs or Diploma in Electrical / Electronics Engineering</li><li>
with 5 to 10 years experience in installation, Testing, Commissioning and Servicing of LV and MV Drives</li><li>
Fluent in English is required.</li></ul>
We empower you to take the lead, share bold ideas, and shape real outcomes. You&rsquo;ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn&rsquo;t just matter, it moves things forward<h2 class="jobSectionHeader">
Benefits
</h2>We invest in our people with benefits that go beyond the basics because your future matters.<h2 class="jobSectionHeader">
More about us
</h2>Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Senior Field Service Engineer

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Project Manager
 
 
 
 
 Your Role And Responsibilities
 
 
 
 In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.
 
 
 The work model for the role is: Onsite
 
 
 This role is contributing to the
 
 PAEN-Qatar
 
 . Main stakeholders are PAEN.
 
 
 You will be mainly accountable for:
 
 
 <ul>
 <li>
 Performing complex field service tasks, identifies technical problems, and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform.
 </li>
 <li>
 Planing and preparing site work for larger project team and manages related subcontractors at site.
 </li>
 <li>
 Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.
 </li>
 <li>
 Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
 </li>
 <li>
 Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.
 </li>
 <li>
 Coaching technicians and engineers and supervising complex site activities.
 
 
 </li>
 </ul>
 
 
 Our team dynamics
 
 
 
 
 You will join a Dynamic, Talented and High Performing team, where you will be able to thrive.
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Graduate Engineer in instrumentation, Electrical or Equivalent Engineering degree.
 </li>
 <li>
 Must have minimum 8 years of experience of at least 5 years as customer support / project / service engineer of System 800xA based safety systems preferably in Oil &amp; Gas / Power &amp; Water industry.
 </li>
 <li>
 Good hands-on experience in system 800xA based integrated control and safety system (both hardware and software) is a Must-have with AC800MHI library-based application development &ndash; project &amp; commissioning
 </li>
 <li>
 Knowledge of FSMS (functional safety management system) is a Must-have for this role and valid Functional Safety certifications preferred such as TUV FS engineer, ABB certifications etc.
 </li>
 <li>
 Knowledge of Functional safety technical standards IEC61511, IEC61508 and corresponding system engineering practice experience.
 </li>
 <li>
 Hands on Experience in Industrial networking, network switch configuration
 </li>
 <li>
 Hands on experience in Cyber security for 800xA based systems
 </li>
 <li>
 Be an analytical thinker, self-starter, resilient and highly adaptable- in line with ABB&rsquo;s latest advance service &amp; digital portfolio
 </li>
 <li>
 Hands on Experience in industrial communication protocols like Modbus- RTU &amp; TCP, OPC, etc.
 
 
 </li>
 </ul>
 
 What's in it for you?
 
 
 
 We want you to bring your full self to work&mdash;your ideas, your energy, your ambition. You&rsquo;ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
 
 
 Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
 
 
 Run What Runs the World.
 
 
 #ABBCareers
 
 
 #RunwithABB
 
 
 #Runwhatrunstheworld
 
 
 
 
 More About Us
 
 
 ABB&rsquo;s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.
 
 
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Senior Field Service Engineer - System 800xA Safety

KONE

<div>Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.
KONE Middle East, Turkey &amp; Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE is seeking a dynamic and enthusiastic Senior Service Engineer to join our Abu Dhabi office. This role involves planning, managing, and overseeing the contracted scope of work, with responsibility for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget. 
 
The successful candidate will be accountable for planning, managing, and controlling the field service operations in his/her area according to the service contract requirements, company policies, and KONE processes.
The Senior Service Engineer will also be the first point of contact for all technical or operational issues raised by any customer and will be accountable for the costs of the maintenance field operations (callouts, service repairs, planned maintenance), as well as for the revenues of callout and service repairs sales.
A service mindset is an outlook that focuses on creating customer trust, value, and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and a strong leader along with a customer-focused attitude.
Responsibilities
<ul><li>Accountable for customer satisfaction through quality of service and precise communication including equipment safety and performance
</li><li>Resolving customer service quality complaints and invoicing complaints related to maintenance operations
</li><li>Delivery of service according to the service contract requirements as per the KONE quality standards and the local regulations
</li><li>Control of the field operations costs, callouts, and service repair sales.
</li><li>Managing the third-party inspection visits and follow-up actions
</li><li>Validates the service contract and technical terms with sales
</li><li>Accountable for the planned maintenance scheduling, optimized routing, and performing site audits
</li><li>Investigating accidents and following company policy on evidence custody and internal reporting
</li><li>Accountable for the performance of assigned technicians and for their motivation and competence development
</li></ul>Requirements
<ul><li>Bachelor&rsquo;s degree in Electrical, Mechatronics, Electronics, or Industrial Engineering.
</li><li>Driven and energetic representative with strong analytical skills and the ability to learn quickly.
</li><li>Experience in elevator service operations or service sales is preferred.
</li><li>Fluent in English, with Arabic proficiency considered a plus.
</li><li>Self-motivated, goal-oriented, and well-organized individual with a strong focus on customer service.
</li><li>Open to applicants from any location; GCC experience is an advantage but not required.
</li><li>Strong aptitude for understanding and analyzing customer needs to provide customized solutions.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Senior Service Engineer

OFFICE AUTOMATION GROUP (PRIVATE) LIMITED

Office Automation Group is the Market Leader in the Digital Printing Equipment in Pakistan. We are the Sole Distributor of Konica Minolta in Pakistan.Role DescriptionThis is a full-time on-site role for a Field Services Engineer, located in Karāchi. The Field Services Engineer will be responsible for performing field service tasks, resolving technical issues, conducting preventative maintenance, and providing high-quality support to clients. Key responsibilities include troubleshooting equipment, ensuring timely repairs, and delivering excellent customer service to achieve client satisfaction. This role requires on-site visits to customers and adherence to safety and performance standards while maintaining accurate service records.QualificationsExpertise in Field Service and Preventive MaintenanceStrong skills in Troubleshooting and Technical SupportAbility to deliver exceptional Customer Service and effective communicationUnderstanding of safety protocols and ability to follow best practices during fieldworkProven problem-solving abilities and attention to detailPrevious experience as a Field Services Engineer or in a related role is an advantageRelevant technical certifications or a degree in Engineering or a related field is preferredJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Field Service Engineer

Medline Technologies

Job DescriptionWe are seeking a Senior Sales &amp; Service Engineer who is enthusiastic about marketing and servicing medical equipment. The position requires strong communication skills, technical expertise, and travel.Responsibilities<ul><li>Promote medical equipment to hospitals and healthcare facilities across the Twin Cities, Upper Punjab, and potentially KPK.</li><li>Conduct technical demonstrations, installations, commissioning, and provide after-sales support.</li><li>Assist in preparing tender/RFQ documentation and participate in procurement processes.</li><li>Coordinate with the supply chain for timely deliveries and manage shipments at client sites.</li><li>Communicate with end-users to ensure proper operation and resolve technical issues.</li><li>Provide basic training to clients on equipment usage and maintenance.</li><li>Build and maintain strong relationships with clients and healthcare professionals.</li><li>Prepare service reports and maintain records of sales, maintenance, and client interactions.</li><li>Collaborate with internal teams to address client needs and feedback.</li><li>Willingness to travel frequently to client sites.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Biomedical/Electronic Engineering or related field.</li><li>Candidates with 4-6 years of experience preferred.</li><li>Proficiency in Punjabi, Urdu, and English.</li></ul>Skills and Competencies<ul><li>Strong communication, negotiation, and problem-solving skills.</li><li>Proficiency in MS Office, Outlook, and collaboration tools like MS Teams &amp; Zoom.</li><li>Technical understanding of medical equipment and the healthcare industry.</li></ul>What We Offer<ul><li>Competitive salary with comprehensive benefits.</li><li>Opportunities for professional development, training, and career growth in a dynamic field.</li><li>EOBI, provident fund, and a company-provided mobile line.</li><li>Travel support for field and project-based roles.</li><li>Exposure to high-profile healthcare projects.</li></ul>Job Type: Full-timeWork Location: In person

Senior Sales & Service Engineer

Xynomics

We are looking for motivated and technically skilled professionals to join our Service Engineering Team in the General Diagnostics Department. If you are passionate about field service and working with advanced diagnostic equipment, we encourage you to apply.CANDIDATE REQUIREMENTS<ul><li>BS/ BSc / BTech in Biomedical, Electronics, or Electrical Engineering.</li><li>Minimum 1-2 years of experience in the diagnostic division or a related technical role (for Service Engineer). &amp; 4+ Years for Sr. Service Engineer</li><li>Strong learning ability with adaptability to new technologies.</li><li>Customer-focused mindset with the ability to achieve and exceed satisfaction objectives.</li><li>Good communication and interpersonal skills.</li><li>Willingness to travel for field assignments</li></ul>KEY RESPONSIBILITIES <ul><li>Installation, maintenance of diagnostic equipment at customer sites.</li><li>Troubleshooting technical faults and ensuring timely resolution.</li><li>Performing preventive maintenance and calibration as per standards.</li><li>Providing technical support and user training to customers.</li><li>Preparing service reports and documenting parts usage accurately.</li><li>Coordinating with internal teams.</li><li>Maintaining strong customer relationships through professional service delivery.</li><li>Adhering to safety and quality procedures.</li></ul>Please apply before 15th Feb to careers@hospicaresystems.comPlease mention position in the Subject for Service Engineer or Sr. Service EngineerJob Type: Full-timeWork Location: In person

SERVICE ENGINEER & Sr. SERVICE ENGINEER

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Field Service Engineer
<h3 class="jobSectionHeader">Job Description
</h3>As a Field Service Engineer, you will work based in Alexandria - Egypt by using your strong technical skills in providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers. 
Your role :
<ul><li>Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites.
</li><li>Assisting in-service repair, preventative maintenance, and field change orders/installations.
</li><li>Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate.
</li><li>Operating under the required knowledge of regulatory requirement development.
</li><li>Depending on business performance and the market may be defined other lines of development. 
</li></ul>As a Field Service engineer you will be working as a team member of Service delivery team and reporting to Service Delivery Manager
You will have an opportunity to develop your technical skills in a multinational set up.
A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region. 
You are the right fit if you have:
<ul><li>University degree in Biomedical Engineering, Electrical Engineering or Electronics Technology and relevant education.
</li><li>Minimum 1- 3 years&rsquo; hands on experience servicing medical equipment.
</li><li>Preferably demonstrated, repair and troubleshooting skills with experience in one of our modalities appreciated.
</li><li>Excellent written and verbal communication skills in English in addition to local language.
</li><li>Driving license, no obstacle for travel. 
</li></ul> 
How we work together
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
Onsite roles require full-time presence in the company&rsquo;s facilities.
 
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
 
this role is a field/ role. 
 
<div>About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-EU
#LI-FIELD</div>

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