senior hr generalist

TTEC

<div>Senior HR Generalist
Senior Human Resources / People and Culture Generalist &ndash; BPO - Cairo
Bringing smiles is what we do at TTEC&hellip; for you and the customer. As a Human Capital Generalist working on site in Cairo, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You&rsquo;ll Do
Looking for an opportunity where you'll contribute to the employee experience? You'll partner with operations and People &amp; Culture as a trusted advisor to support employees. You'll handle all employee relations issues, questions and training on employee benefits and programs, termination and performance actions, and all employee related issues. With an eye on elevating the employee experience, you'll report issues that affect employee morale to service delivery leaders and act as part of the team to address these issues. 
You&rsquo;ll report to the People &amp; Culture Manager. You&rsquo;ll make an impact on the employee experience and support the business through building partnerships, a welcoming environment for questions, ideas and concerns.
During a Typical Day, You&rsquo;ll
<ul><li>Support benefit enrollment and assist with employment-related documents</li><li>Facilitate and coordinate the onboarding process.</li><li>Act as the go-to person for employee inquiries, offering guidance on policies, resolving workplace issues, and managing disciplinary actions.</li><li>Investigate grievances, coordinate &amp; manage disciplinary investigations, and assist with Labor related cases.</li><li>Facilitate sessions for managers on new and updated workplace policies.</li><li>Compile regular analytics</li><li>Manage personnel files, trackers, Social security , payroll related reporting and ensure consistency in HR systems through accurate record-keeping and ticket management.</li></ul>
What You Bring to the Role
<ul><li>Technical expertise and understanding to implement compliance with all local human resource laws and regulations</li><li>Recent experience within a BPO company.</li><li>Strong knowledge of HR best practices, policies, and procedures with the ability to customize them to the business's needs</li><li>Proven experience managing employee relations, handling complex grievances, and resolving conflicts effectively</li><li>Proven ability to manage multiple HR functions and prioritize tasks effectively</li><li>Communication styles and approaches to different employees and management styles</li><li>Open, honest, and empathetic manner when working with people</li><li>Desire to follow procedures</li><li>Support team members with their questions</li><li>Working knowledge of database applications</li><li>Trusted advisor to team members in challenging situations</li><li>Flexibility to work in different timings.</li></ul>
What You Can Expect
<ul><li>Supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li></ul>
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#SBL1<h3 class="jobSectionHeader"> 
Primary Location</h3>
: EG-Cairo-Cairo</div>

Senior HR Generalist

Provox Global Solutions

We are looking for a highly skilled and experienced Senior HR Generalist to take ownership of the HR function at Provox Global Solutions. This role requires a strong HR professional who can work independently, lead HR operations, and provide strategic support to leadership. The individual will manage the full employee lifecycle - from recruitment and onboarding to performance management, employee engagement, and compliance.Key Responsibilities<ul><li>Act as the primary HR point of contact for employees and management.</li><li>Lead end-to-end recruitment processes, including JD creation, sourcing, interviewing, and onboarding.</li><li>Design and implement employee engagement and culture-building initiatives.</li><li>Handle employee relations, grievance resolution, and disciplinary actions in alignment with company policies.</li><li>Oversee HR operations, including attendance, leave management, payroll support, and compliance.</li><li>Develop, review, and implement HR policies, processes, and documentation.</li><li>Partner with leadership and clients for HR onboarding, coordination, and communication.</li><li>Drive performance management system, including KPIs, reviews, and appraisals.</li><li>Support compensation and benefits planning to ensure competitiveness.</li><li>Provide HR analytics and reports for management decision-making.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s/master&rsquo;s degree in HR, Business Administration, or related field.</li><li>5&ndash;7 years of progressive HR experience, preferably in IT, BPO, or professional services.</li><li>Proven ability to work independently and handle the full spectrum of HR functions.</li><li>Strong interpersonal, communication, and problem-solving skills.</li><li>Solid knowledge of HR practices, employment laws, and compliance in Pakistan.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your level of experience with recruitment for IT/BPO or international clients?</li><li>Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 3 AM. Are you comfortable with this shift arrangement?</li></ul>Experience:<ul><li>HR Operations: 3 years (Required)</li><li>Performance Management: 3 years (Required)</li><li>Client Coordination: 2 years (Required)</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>Work Location: In personApplication Deadline: 30/08/2025

Amentum

<div>The Senior HR Generalist is a strategic and analytical human resources professional responsible for providing comprehensive HR support across all OCONUS sites. This position serves as a key partner in managing workforce analytics, system alignment, recruitment coordination and HR compliance in support of program goals. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).
Principal Accountabilities<ul>
<li>
Provides analytical oversight and HR systems support for all OCONUS HR teams and operations.</li>
<li>Collaborates with Corporate HR to source, evaluate and support the onboarding of talent aligned with AFCENT GPMS operational demands.</li>
<li>Uses HR data and metrics to identify trends, assess risks and deliver insights to leadership for decision-making.</li>
<li>Monitors global job posting activity, ensuring proper visibility, compliance and alignment with program needs.</li>
<li>Creates and presents detailed reports and dashboards for senior leaders using advanced Excel functions and PowerPoint presentations.</li>
<li>Acts as liaison between field HR staff and corporate leadership to ensure consistent execution of policies and process improvements.</li>
<li>Supports HR audits, process improvement initiatives and compliance reviews aligned with ISO 9001 and customer requirements.</li>
<li>Uses sound judgement adaptability and the ability to build strong partnerships across HR teams, corporate stakeholders and field operations.</li>
<li>Performs other duties as assigned.</li>
<li>Works in normal office environment.</li>
</ul>
Minimum Requirements<ul>
<li>
Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include advanced Power Point and Excel capabilities.</li>
<li>Knowledge of U.S. government contracting requirements and host-nation labor law compliance.</li>
<li>Strong written, verbal and interpersonal communications skills required.</li>
<li>Excellent leadership skills with the ability to manage and supervise others as required.</li>
<li>Proven organizational skills and demonstrated ability to prioritize multiple tasks while maintaining timeliness and accuracy using own initiative and judgment required.</li>
<li>Demonstrated ability to meet goals while working under limited supervision required.</li>
<li>Demonstrated ability to analyze HR data and apply insights to drive performance improvements.</li>
<li>Must be able to handle confidential information and exercise discretionary judgment.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>High School diploma or equivalent required.</li>
<li>Bachelor's degree in Human Resources, Business Administration or a related field, or equivalent experience, required.</li>
<li>Six to eight years of HR experience specifically supporting OCONUS operations.</li>
<li>Strong proficiency in Workday, Costpoint, OnPoint and HRS platforms.</li>
<li>Light to moderate lifting as required carried out in an office environment.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
Preferred Qualifications<ul><li>
Experience working in the Middle East with a multi-cultural workforce preferred.</li></ul> 
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.</div>

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We require an HR function that thinks and acts globally. We're looking for a Senior HR Generalist to offer their expertise to our EMEA region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. The senior role will serve as a driver and practitioner in both regional and global HR initiatives. You will join a global team of HR professionals to provide precise, compliant and scalable HR operations to the business, advise and execute on HR issues across the whole employee life-cycle, and partner with leadership in your region. You will have an analytical approach, a keen eye for detail and the ability to interpret data trends and themes.
 
 
 
 Location:
 
 This role will be based remotely in the EMEA region
 
 
 The role entails
 
 
 <ul>
 <li>
 Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy
 </li>
 <li>
 Interact closely with the EMEA HR Manager and the Global Head of HR to create impact across all HR regions
 </li>
 <li>
 Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive a high performing team
 </li>
 <li>
 Work with managers across the business on performance management, organizational design, employee engagement, rewards- and workforce planning
 </li>
 <li>
 Partner with the HRIS team to develop and refine operational processes for day to day HR administration
 </li>
 <li>
 Coach and advise people managers on the full spectrum of employee relations issues across multiple countries
 </li>
 <li>
 Partner with people managers to support the delivery of appropriate training and development programs
 </li>
 <li>
 Establish a trusted partnership with the business in your region
 </li>
 <li>
 Drive diversity, equity, and inclusion initiatives
 </li>
 <li>
 Design new policies and deliver on business-critical HR related projects globally
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 HR experience leading initiatives across regions within a technology business
 </li>
 <li>
 Regional HR experience within EMEA (France, Germany and/or UK is a plus), with an understanding of local labor laws, competitive awareness and insights
 </li>
 <li>
 Experience in business partnering with senior stakeholders
 </li>
 <li>
 A good balance between leading and executing, in this role you will need to be hands-on involved in the daily HR routines
 </li>
 <li>
 Experience mentoring and developing others
 </li>
 <li>
 Strong project management skills with the ability to define done and keep deliverables on track
 </li>
 <li>
 Experience in working in a remote first organization
 </li>
 <li>
 Able to leverage data to make informed decisions
 </li>
 <li>
 Fluent in business English (written and spoken)
 </li>
 <li>
 Self motivated, organized, accurate, confident, authentic, results-orientated, open-minded and enthusiastic
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice to have skills
 
 
 <ul>
 <li>
 Experience with immigration policies and mobility processes
 </li>
 <li>
 Payroll and/or benefits oversight experience
 </li>
 <li>
 Knowledge of HR Systems and databases
 </li>
 <li>
 Professional HR certification(s)
 </li>
 <li>
 Facilitation skills
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Senior HR Generalist - EMEA

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