senior insight manager

The Home Depot

<div>Position Purpose:
Home Depot&rsquo;s Orange Apron Media (OAM) is seeking a Manager of Reporting &amp; Insights to lead measurement strategy and execution for a category of Supplier/Advertisers within our retail media network.
In this role, you will guide a team of Senior Analysts to uncover performance insights and drive media effectiveness. Your team will evaluate marketing impact using tools such as MTA ROAS, media delivery analytics, and advanced reporting, as well as brand lift, A/B testing, and incrementality studies to deliver clear, actionable learnings to internal and external stakeholders.
You will be a key driver of Return on Marketing Objective (ROMO) storytelling&mdash;translating complex data into compelling narratives that influence advertiser growth and shape future investment strategies.
The ideal candidate is a strong people leader who is passionate about both marketing measurement and team development. You should bring an ownership mindset, a collaborative spirit, and strong communication skills to support cross-functional partners and foster excellence across people, processes, and products. 
Key Responsibilities:<ul><li>
30% Project Identification,Scoping &amp; management: Partner w/marketing &amp; merchandising leadership to identify business needs for customer analytics. Provide thought partnership in strategic merchandising &amp; marketing decisions. Ensure accurate &amp; timely completion of various projects by effectively utilizing offshore &amp; onsite resources.</li><li>
20% Establish best practices and identify opportunities to improve efficiency. Develop best in class methodologies to extract actionable insights from new data streams like mobile app, social and clickstream data.</li><li>
10% Mentor new team members and provide Subject Matter Expertise in Statistical analytic techniques.</li><li>
10% Develop Predictive models to identify marketing opportunities.</li><li>
20% Customer Analytics: Provide analytical and customer-centric decision support to Marketing &amp; Merchandising teams. Leverage customer database and other information systems to identify, integrate and analyze data.</li><li>
10% Dashboard Development and Reporting: Establish and report on metrics of assigned projects or categories to gauge business impact and opportunities for improvement.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Position reports to Sr Manager Customer Analytics</li><li>
May have various direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Expertise in Marketing Measurement: Deep understanding of marketing analytics across digital media and retail, with direct experience applying methods like Marketing Mix Modeling (MMM), Multi-Touch Attribution (MTA), and brand lift.</li><li>
Analytical &amp; Technical Skills: Intermediate proficiency in SQL for data extraction and hypothesis testing; experienced in data visualization tools such as Tableau to build compelling, insight-driven narratives.</li><li>
Strategic Problem Solving: Partner cross‑functionally to product manage measurement roadmaps and offerings, ensuring solutions meet the evolving needs of non‑endemic and emerging segments.</li><li>
Test-and-Learn Mindset: Proven success in building and scaling test-and-learn functions to enhance media performance and inform optimization strategies.</li><li>
People Leadership: Track record of leading, developing, and scaling high-performing teams in fast-growing environments, with a focus on accountability, coaching, and mentorship.</li><li>
Influence &amp; Communication: Exceptional communicator with the ability to translate technical insights for non-technical audiences and influence stakeholders at all levels.</li><li>
Change Management &amp; Collaboration: Experienced in navigating organizational change, fostering cross-functional alignment, and building strong partnerships across teams.</li><li>
Market Awareness: Ability to conduct competitive research and apply insights to inform strategy and innovation.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Competencies:<ul><li>
Proven ability to analyze, evaluate and interpret complex data using advanced statistical, econometric and quantitative analysis techniques.</li><li>
Expertise in quantitative theories and techniques (regression, decision trees, logistic regression, cluster/factor analysis and ANOVA etc) and their role in a business context.</li><li>
Skilled in the use of statistical programming software, especially SAS or R.</li><li>
Proficient with PowerPoint, Excel, Access.</li><li>
Proficiency in working with large relational databases, especially Teradata, Netezza and Hadoop.</li></ul></div>

Manager, Reporting and Insights

Mobily Infotech

<div>
 
 
 Job Purpose
 
 
 
 To convert customer data into actionable insights that inform strategic and operational decisions, driving improvements in customer satisfaction and loyalty.
 
 
 Rationale
 
 
 The Experiences Department manages extensive and diverse customer experience programs that generate large volumes of data across multiple platforms &mdash; including Voice of Customer (VOC), TRI*M studies (CEX, FTTH, and Roaming), complaints analysis, and survey feedback systems. Despite this wealth of information, limited analytical bandwidth currently restricts the department&rsquo;s ability to conduct deep, cross-channel analysis and generate actionable insights at scale.
 
 
 In every weekly Steerco meeting, experiences department showcases a comprehensive and in-depth analysis on various topic. This role will ensure data-driven decision-making and connect the dots between performance metrics and real customer perceptions &mdash; enabling leadership to respond to trends, gaps, and opportunities in near real time.
 
 
 With the launch of the Survey Management Tool Project (encompassing over 65 surveys distributed across three major phases: questionnaire design, creation, testing, and go-live), the volume and complexity of customer experience data have increased significantly. In parallel, additional initiatives such as Mystery Shopper Programs, Customer Experience (CEX) Studies, Preference Programs, and the Experience Command Center are expanding the analytical scope even further.
 
 
 A dedicated Experience Insight Professional is therefore essential to centralize, analyze, and interpret this data &mdash; transforming it into strategic insights that guide action plans, enhance customer satisfaction, and drive continuous improvement across all touchpoints.
 
 
 Risk without this role:
 
 <ul>
 <li>
 SteerCo insights may remain fragmented and reactive.
 </li>
 <li>
 Limited analytical capacity resulting in delayed or incomplete insights.
 </li>
 <li>
 Fragmented reporting and inconsistent KPIs across touchpoints.
 </li>
 <li>
 Reduced visibility across multiple initiatives and interlinked CX programs.
 </li>
 <li>
 Inefficient manual data handling and slower response to customer trends.
 </li>
 <li>
 Missed opportunities for proactive action, leading to lower satisfaction and indifferent experiences.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Analyze VOC, TRI*M, DSAT, and complaint data to identify key experience drivers.
 </li>
 <li>
 Conduct root-cause analysis for dissatisfaction and recurring complaints.
 </li>
 <li>
 Develop and maintain CX KPIs, tracking progress and performance trends.
 </li>
 <li>
 Prepare and present weekly insight summaries for SteerCo meetings.
 </li>
 <li>
 Collaborate with departments to recommend actions that address customer pain points.
 </li>
 <li>
 Support survey and research design to ensure effective measurement of customer sentiment.
 </li>
 <li>
 Integrate insights across data sources to provide a comprehensive view of customer experience.
 </li>
 </ul>
 
 Expected Outcomes
 
 
 Area
 
 
 Benefit
 
 
 Insight Integration
 
 
 Unifies VOC, TRI*M, complaints, and survey data into a single analytical view
 
 
 Decision Support
 
 
 Provides clear, data-backed insights for SteerCo and management decision-making.
 
 
 Customer Journey Analytics
 
 
 Identifies key friction points and improvement opportunities across journeys.
 
 
 Experience Command Center Enablement
 
 
 Delivers analytical backbone for real-time CX performance tracking.
 
 
 Program Performance Monitoring
 
 
 Provides deep-dive analysis for ongoing TRI*M studies and large-scale initiatives like the Survey Management Tool.
 
 
 Predictive and Preventive Insights
 
 
 Anticipates emerging customer issues through trend detection, sentiment analysis, and KPI deviations.
 
 
 Actionable Feedback Loops
 
 
 Bridges analytics with all channels (Call Center, Digital, Retail) to ensure insights lead to tangible service improvements.
 
 
 Customer Value Creation
 
 
 Converts data insights into measurable improvements in customer satisfaction, loyalty, and overall experience perception.
 
 
 KPI Management
 
 
 Tracks 35+ KPIs across all customer channels with consistent reporting standards.
 
 
 
 
 
 
 Required Skills and Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business Analytics, Marketing, Statistics, or a related field
 </li>
 <li>
 Minimum 4&ndash;6 years of experience in customer insights, data analytics, or research.
 </li>
 <li>
 Six Sigma Certification Preferably Black Belt.
 </li>
 <li>
 Strong analytical, data interpretation, and visualization skills.
 </li>
 <li>
 Proficiency in Power BI, Tableau, SPSS, or advanced Excel.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Experience in telecom or customer experience programs preferred.
 </li>
 </ul>
 
 
</div>

Experience Insight Professional

EVA Pharma

<div>Limitless Naturals is a fast-growing wellness brand that has been serving the Egyptian market&mdash;and beyond&mdash;since 2020. Specializing in food supplements, multivitamins, and sports nutrition, we offer a diverse range of high-quality, science-backed products that support healthier, more active lifestyles.
Our brand was born from a belief that everyone deserves access to effective, trustworthy wellness solutions&mdash;and we&rsquo;ve been on a mission ever since to empower individuals to live at their fullest potential. With a keen eye on global trends and consumer needs, we pride ourselves on our agility, our ability to capture emerging health movements early, and our commitment to staying ahead of the curve.
Job Summary:
We are seeking a passionate and talented Consumer &amp; Market Insights Manager to join our dynamic team.
The Insights &amp; Business Intelligence Manager will deliver decision-grade insights that shape innovation choices and strengthen portfolio decisions across markets. The role ensures that recommendations are grounded in real consumer and HCP needs, validated evidence, market attractiveness, and cross-country opportunity sizing.
Key Responsibilities:
Decision-Making Responsibilities<ul><li>
Lead interpretation and synthesis of market, consumer, competitive, and performance data.</li><li>
Define the analytical scope and evidence required to support innovation and portfolio decisions.</li><li>
Determine whether existing evidence is sufficient or if additional data collection is required.</li></ul>
Market &amp; Opportunity Intelligence<ul><li>
Lead opportunity sizing and market attractiveness assessments for Egypt, KSA, UAE, and other priority markets.</li><li>
Conduct deep-dive analysis of pharmaceutical and FMCG datasets to identify growth spaces, unmet needs, competitive dynamics, and category trends.</li><li>
Integrate multiple data sources (IQVIA, FMCG datasets, retailer data, scientific trends, claims evolution, pricing landscapes) Identify category trends, unmet needs, competitive dynamics, claims evolution, and scientific signals.</li><li>
Define and document consumer and HCP problem statements based on insight-driven evidence.</li><li>
Prepare opportunity sizing reports and strategic insight summaries that support idea evaluation and prioritization.</li></ul>
Portfolio-Level Insight &amp; Cross-Market Comparability<ul><li>
Build and maintain a cross-market opportunity map showing relative value, risk, and scale potential across categories and countries.</li><li>
Provide insight-driven scenarios that support effective portfolio trade-offs.</li><li>
Maintain a single source of validated market facts to ensure consistency across Markets</li><li>
Deliver insight summaries that clarify relative value, risk, scalability, and competitiveness.</li></ul>
Post-Launch Intelligence &amp; Performance Analytics<ul><li>
Lead post-launch performance analysis using sales trends, IQVIA trends, consumption patterns, retailer/HCP feedback, and digital/consumer signals.</li><li>
Compare actual launch performance to objectives and identify risks, gaps, and opportunities.</li><li>
Provide clear recommendations on how to scale, optimize, or adjust launched brands across markets.</li><li>
Ensure structured learnings from post-launch reviews are captured and integrated into future innovation and portfolio decisions.</li></ul>
Insight Agenda Ownership &amp; Evidence Standards<ul><li>
Own the insight agenda and define key insight questions required to support innovation, portfolio, and launch decisions.</li><li>
Determine what evidence is decision-critical vs. optional and when existing data is sufficient vs. when new research is required.</li><li>
Recommend, design, or coordinate consumer/HCP research (qualitative or quantitative) when additional insight is required.</li><li>
Translate complex analytics into simple, actionable business implications for senior stakeholders.</li></ul> 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business or related field. Specialized certifications in analytics/BI are a plus.</li><li>
3+ years of experience in insights, analytics, marketing science, category analysis, or business intelligence roles.</li></ul><ul><li>
Strong background in pharmaceutical, nutraceutical, OTC, or FMCG sectors.</li><li>
Strong command of IQVIA, FMCG datasets, retailer data, or FMCG consumer insight platforms.</li><li>
High proficiency in Excel, Power BI, dashboards, and data modeling.</li></ul><ul><li>
Experience conducting or managing consumer/HCP research (qualitative or quantitative).</li><li>
Knowledge of analytics tools, SQL basics, or BI systems.</li></ul></div>

Consumer and Market Insights Manager - Limitless Naturals

Cross Insurance

<div><div><div><div>The Cross Family of Agencies welcomes you. We need your talent and expertise.
</div></div></div>Intern Job Description
Position Title: Intern
 
Location: Beverly, MA
 
Schedule: Part-time, onsite
 
Reports To: Administrative Manager / Project Manager
Position Overview
We are seeking a motivated and professional intern who is eager to gain hands-on experience in an office environment. The ideal candidate is a high school senior or current college student with reliable transportation. This role provides exposure to administrative operations, industry training, and real-world business communications.
Key Responsibilities
<ul><li>Answer incoming phone calls and route them appropriately.
</li><li>Process incoming and outgoing mail , including sorting, scanning, and distributing as needed.
</li><li>Attend staff meetings as requested to gain insight into business operations.
</li><li>Participate in Internship-related workshops and training.
</li><li>Participate in carrier meetings as requested to observe industry relationships and processes.
</li><li>Complete online industry training modules and maintain required learning progress.
</li><li>Provide general office support to team members as needed.
</li></ul>Required Qualifications
<ul><li>Must be a high school senior or enrolled college student .
</li><li>Must have reliable transportation to and from the office.
</li><li>Strong verbal and written communication skills , both in person and on the phone.
</li><li>Ability to multitask , prioritize responsibilities, and work efficiently.
</li><li>Must be a team player with a positive attitude and willingness to learn.
</li><li>Professionalism, reliability, and strong attention to detail.
</li></ul>Preferred Skills (not required)
<ul><li>Basic knowledge of Microsoft Office (Word, Outlook, Excel).
</li><li>Comfort with learning new software or online systems.
</li></ul>What We Offer
<ul><li>Exposure to a professional office environment.
</li><li>Learning opportunities through real-world administrative tasks.
</li><li>Insight into the insurance industry through staff and carrier interactions.
</li><li>Flexible hours within business needs.
</li></ul>DISCLAIMER :
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div>

Personal Lines Intern

Insight

<div>Requisition Number: 104564
Senior Client Operations Specialist 
Location: This is a remote position.
Compensation: There is a base of $40K - $45K plus bonus tied to this role. 
Insight at a Glance<ul><li>
14,000+ engaged teammates globally</li><li>
#20 on Fortune&rsquo;s World's Best Workplaces&trade; list
</li><li>$9.2 billion in revenue</li><li>
Received 35+ industry and partner awards in the past year</li><li>
$1.4M+ total charitable contributions in 2023 by Insight globally</li></ul> 
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. 
About the role
 
As a Senior Client Operations Specialist, you&rsquo;ll be responsible for providing customer service and managing the sales processes for an assigned team of Account Executives. Your role is to assist with quoting, ordering, account management, mailbox and call management, part requests, report generation and order fulfillment. You&rsquo;ll become our AEs go-to for pre-sales support functions, including pre-qualification of accounts, product pricing, research, configuration and product information. 
As a Senior Client Operations Specialist you will:<ul><li>
Connect with customers, partners and internal stakeholders to solve problems in support of the organization&rsquo;s sales requirements. This will require that you prioritize and respond to incoming client calls and emails, follow-up on all open client returns in a timely manner, follow through to ensure orders are accurate, placed, fulfilled and shipped and, all the while, keep the sales teams informed of happenings within accounts.
</li><li>Prepare, manage and submit sales quotes accurately into the appropriate quote entry system. Research technical information on product requests and ensure access to procurement.
</li><li>Manage pricing (agreement manager, contract module) and work with vendors on special pricing. Ensure special bid pricing is applied and correct cost is captured on every order before order is released. You&rsquo;ll also be the one to ensure of contract compliance, where necessary.
</li>Assist in special projects for clients and our sales teams: providing reporting, requesting and setting up new client sold-to&rsquo;s, bill-to&rsquo;s, and ship-to&rsquo;s, assisting clients with Insight web accounts and providing ad hoc status updates. 
<li>
</li></ul>What we&rsquo;re looking for<ul><li>
Bachelor's degree (B. A.) from four-year college or university; or one to five years related experience and/or training; or equivalent combination of education and experience.
</li><li>Ability to effectively present information and respond to questions from groups of managers, clients, other teammates needed.
</li><li>Strong communication (verbal and written), organization, problem solving and time management skills.
</li><li>Able to build relationships and quickly develop trust with clients, as well as internal personnel.
</li><li>Must be able to adhere to tight service level agreements (SLAs) and be able to multi-task effectively.</li></ul>
What you can expect 
We&rsquo;re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:<ul><li>
Freedom to work from another location&mdash;even an international destination&mdash;for up to 30 consecutive calendar days per year.</li></ul> 
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. 
Join us today, your ambITious journey starts here. 
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. 
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. 
 
At Insight, we celebrate diversity of skills and experience so even if you don&rsquo;t feel like your skills are a perfect match - we still want to hear from you! 
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. 
Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || IT Infrastructure &amp; Support || None || US - Chandler,AZ ||</div>

Client Operations Specialist Sr

<div>Position Purpose:
The Sr. Manager Decision Analytics position leads the Insights and Reporting functions for Store Operations and Services divisions. This role works closely with the Director within Decision Analytics in defining the analytical strategy and approach for projects and processes and effectively manage talent. The role works cross-functionally with business partners from across Store Operations, Services, Product and IT to design and implement decision analytics, tools, and new visibility/reporting capabilities. This role has responsibility for creating analytics, translating business questions to actionable insights, supporting ongoing analytical needs, designing analytical and reporting platforms, and partnering with cross-functional teams to deliver high quality analytics solutions for The Home Depot. These responsibilities require effective communication skills, building relationships and partnerships, and leveraging business proficiency for solutions and recommendations. 
Key Responsibilities:<ul><li>
60% Collaborate with stakeholders, business partners, colleagues, developers, and business analysts to deliver high quality analytics solutions</li><li>
25% Data analytics with large volumes of data, using a wide variety of database applications / analytical tools including SQL, SAS, R, and python</li><li>
5% Data cleansing, validation, testing</li><li>
5% Enhancements / modifications to systems &amp; procedures</li><li>
5% Supporting end users, problem solving, troubleshooting</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Reports to a Director.</li><li>
This position has 2-3 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Master's degree in Analytics, Finance, or Information Systems or related field is preferred</li><li>
Eight or more years of experience in analytics or business intelligence is preferred</li><li>
Experience in SQL, SAS, Tableau, R, python and similar tools preferred</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
6</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
None</li></ul></div>

Senior Manager Decision Analytics - Insights & Reporting

Red Sea Global

<div>
 
 
 Be the change. Join the world&rsquo;s most visionary developer.
 
 
 
 
 
 
 Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.
 
 
 
 
 
 We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.
 
 
 
 
 
 
 Join RSG and be part of the positive change for Saudi Arabia and the world.
 
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Senior Manager - Asset Management will play a pivotal role in supporting the performance management and strategic direction of the hospitality and real estate portfolio.
 </li>
 <li>
 Building on strong analytical and reporting capabilities, the role takes ownership of specific assets and workstreams, delivering in‑depth financial analysis, performance reviews, and actionable recommendations to enhance asset value.
 </li>
 <li>
 The Senior Manager also supports the Director in contract negotiations, performance oversight, and value‑creation initiatives across the portfolio
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 Financial Analysis &amp; Reporting
 
 
 <ul>
 <li>
 Lead financial analysis including cash flow modeling, ROI calculations, capital project evaluations, scenario testing, and valuation updates.
 </li>
 <li>
 Prepare high‑quality monthly, quarterly, and annual reporting packages for senior management, Boards, and JV partners.
 </li>
 <li>
 Develop portfolio dashboards, business intelligence tools, and automated reporting templates to improve accuracy, insight, and efficiency.
 </li>
 <li>
 Track CapEx projects, monitor cost plans, and support the prioritization of owner investments.
 </li>
 </ul>
 
 
 
 
 
 Market Research &amp; Benchmarking
 
 
 <ul>
 <li>
 Conduct market and competitive benchmarking across key destinations, operators, brands, and new developments.
 </li>
 <li>
 Maintain a detailed view of tourism trends, brand performance indicators, and pipeline developments relevant to the portfolio.
 </li>
 <li>
 Provide insights that inform rate strategy, distribution optimization, F&amp;B repositioning, and operational efficiency initiatives.
 </li>
 </ul>
 
 
 
 
 
 Portfolio &amp; Performance Management
 
 
 <ul>
 <li>
 Oversee day‑to‑day performance of a defined portfolio of hotel assets, ensuring alignment with owner objectives and HMA requirements.
 </li>
 <li>
 Review and challenge monthly operator reporting, including budgets, forecasts, variance analyses, balanced scorecards, STR results, GOP targets, and departmental performance.
 </li>
 <li>
 Identify risks, performance gaps, and value‑enhancement opportunities across the portfolio, proposing and tracking corrective actions.
 </li>
 <li>
 Support pre‑opening and opening oversight for assigned assets, where applicable.
 </li>
 <li>
 Support Monthly Business Reviews (MBRs) by preparing detailed performance analyses, consolidating operator reports, highlighting variances and risks, and proposing actionable insights; participate in MBRs with the Director and operators, ensuring follow‑up actions are tracked and delivered.
 </li>
 </ul>
 
 
 
 
 
 Operator &amp; Stakeholder Engagement
 
 
 <ul>
 <li>
 Build constructive, professional relationships with hotel operators to ensure alignment, transparency, and accountability.
 </li>
 <li>
 Represent ownership in performance reviews, budget meetings, CapEx discussions, and commercial deep‑dives.
 </li>
 <li>
 Coordinate with internal teams (Finance, Legal, Technical Services, Feasibility, Development) to ensure integrated communication and strategic alignment.
 </li>
 <li>
 Manage external consultants (hospitality advisors, appraisers, legal, technical) to secure timely, high‑quality deliverables that support asset and portfolio objectives.
 </li>
 </ul>
 
 
 
 
 
 Strategic Initiatives &amp; Growth
 
 
 <ul>
 <li>
 Contribute analytical support and market insight to strategic initiatives, feasibility assessments, and value‑creation projects across the portfolio.
 </li>
 <li>
 Support long‑term portfolio planning, including repositioning opportunities, capital deployment priorities, and exit or hold recommendations.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 
 Qualification and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Hospitality, Real Estate, Economics, or Business Administration; a Master&rsquo;s degree is preferred.
 </li>
 <li>
 5&ndash;8 years of experience in hotel asset management, hospitality consulting, hotel operations leadership (e.g., DOF, Director of Revenue, Director of Operations), or real estate investment.
 </li>
 <li>
 Strong financial modeling capabilities including forecasting, capital planning, and sensitivity scenarios.
 </li>
 <li>
 Solid understanding of HMAs, operator reporting, revenue management, and core hospitality KPIs.
 </li>
 <li>
 Experience within luxury or upper‑upscale hospitality environments is preferred
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong communication and interpersonal abilities, with the capacity to influence operators and senior stakeholders.
 </li>
 <li>
 Proven ability to manage multiple assets and deadlines in a fast‑paced environment.
 </li>
 <li>
 High level of professionalism, resilience, and sound judgment.
 </li>
 <li>
 Strong PowerPoint and Excel proficiency; experience with Power BI or other BI tools is preferred.
 </li>
 <li>
 Ability to mentor junior team members and support team capability building.
 </li>
 </ul>
 
 
 
 
 
 Job Context:
 
 
 <ul>
 <li>
 Operates in a demanding environment, managing multiple assets simultaneously.
 </li>
 <li>
 Handles confidential financial data and operator performance information with integrity.
 </li>
 <li>
 Navigates diverse stakeholder requirements, including operators, consultants, and lenders.
 </li>
 <li>
 Supports presentations and reporting requirements for senior leadership and external investors.
 </li>
 </ul>
 
 
</div>

Senior Manager – Asset Management

Search 10000+ Senior insight manager jobs near you this May. New roles added regularly across leading industries. Apply today.