senior it business analyst

Medtronic

<div>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
<h1 class="jobSectionHeader">A Day in the Life
</h1>Our Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and Technologies that reduce the burden of living with diabetes.
 
 
This role will provide support for order to cash (OTC) on MiniMed ERP and Finance Systems, including SAP ECC &amp; SAP S4.
 
 
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Responsibilities may include the following and other duties may be assigned.
<ul><li>Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value.
</li><li>Work with data sets to define use cases to improve products, processes and/or services.
</li><li>Collaborates with Business Relationship Manager (BRM), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes.
</li><li>Drives business agenda during solution delivery process.
</li><li>Functional Skills: Ability to analyze data and trends in order to develop recommendations to solve business problems.
</li><li>Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication.
</li><li>Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools and data modeling methodologies.
</li><li>T he role involves driving end-to-end process excellence across sales, order management, billing, pricing, and revenue recognition, while collaborating with cross-functional IT and business teams.
</li><li>This role will provide support for order to cash (OTC) on MiniMed ERP and Finance Systems, including SAP ECC &amp; SAP S4
</li></ul>Required Knowledge and Experience:
<ul><li>Minimum of 7 to 10 years of experience required.
</li><li>Should have experience in order to cash (OTC) on MiniMed ERP and Finance Systems, including SAP ECC &amp; SAP S4
</li></ul>Physical Job Requirements
 
 
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
<h1 class="jobSectionHeader">Benefits &amp; Compensation
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
<h1 class="jobSectionHeader">About Medtronic
</h1>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
 
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
 
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</div>

Senior IT Business Analyst (SAP OTC)

IHS Towers

<div>Company Description 
IHS Towers is one of the largest independent owners, operators and developers of shared communications infrastructure in the world by tower count and is solely focused on the emerging markets. The company has over 37,000 towers across its seven markets, including Brazil, Cameroon, Colombia, C&ocirc;te d&rsquo;Ivoire, Nigeria, South Africa and Zambia. For more information, please visit: www.ihstowers.com 
Job Description 
Purpose 
Serves as interface between IT and the Technical and operations application functions within IHS for the purposes of business technology alignment, technology needs identification, solution discovery, and relationship management.
Collaborate across functional areas and Operating Companies to define opportunities and identify and analyse and prioritise demand based on predefined criteria while ensuring there is no deviation from the strategic and technology roadmaps. 
 
The incumbent needs to understand functional requirements &amp; processes to identify business technology and/or process opportunities including process automation, working with business &amp; IT managers to develop, implement and maintain solutions which deliver business value within agreed timelines and budget.
Key Roles &amp; Responsibilities:<ul><li>
Accountable for ensuring that end users receive responsive, customer centric and effective IT Services.</li><li>
Provide highly valued support and guidance to the business on IT initiatives and facilitate the production of a prioritized roadmap to meet business demand.</li><li>
Develop strong understanding of each business segment, offering expert advice whilst balancing the needs of the end customer with the central IT strategy.</li><li>
Be an advocate for IT, promoting IT services and capabilities.</li><li>
Build strategic and valued relationships based on integrity and rapport. Act as a proactive and trusted advisor to business units.</li><li>
Own and manage key strategic relationships between IT and vendors in terms of Project deliveries.</li><li>
Facilitate strategic conversations and planning with key business stakeholders to ensure that business strategies and needs are aligned to current and future state enterprise architecture.</li><li>
Champion requirements gathering, prepare recommendations, and drive the development of business cases through to completion.</li><li>
Ensure delivery of technology outcomes that foster value management and optimization.</li><li>
Partner with all business stakeholders within assigned portfolio to ensure a clear understanding of the business architecture changes required to deliver business outcomes.</li><li>
Work with stakeholders to ensure the impact of the proposed investment is understood by decision makers and will support informed prioritisation in line with relevant governance and control, such as the Programme/ Project Management Office (PMO).</li><li>
Collaborate with the enterprise architecture and operations team to design solutions that support business processes and align with enterprise-wide strategies and business architecture.</li><li>
Serve as the portfolio manager to enable mutual prioritisation of business demand while overseeing the launch of solutions and technology rollouts to help maximise the positive impact of the business units.</li><li>
Develop and maintain a project and enhancement roadmap aligned with business priority, IT capacity, technical dependencies, and ongoing project portfolio.</li><li>
Drive the business requirement through the demand-to-delivery process, from demand collection to delivery sunset.</li></ul> 
Qualifications 
Job-Specific Competencies
Functional:<ul><li>
Emerging Technology Monitoring</li><li>
Demand Management</li><li>
Business Risk Management</li><li>
Project Management</li><li>
Business Consulting</li><li>
Problem Solving</li><li>
Solution Design</li></ul>
Behavioural:<ul><li>
Collaboration &amp; Teamwork</li><li>
Relationship Building</li><li>
Continuous Learning</li><li>
Conflict Management</li><li>
Organizational Awareness</li><li>
Negotiating Skills</li><li>
Leading &amp; Influencing</li></ul>
Qualifications &amp; Experience<ul><li>
Bachelor&rsquo;s degree in computer science, Computer Engineering, Information Technology, or related disciplines.</li><li>
Minimum 4-6 years&rsquo; experience as a Business Analyst. Experience in/as IT or Digital Enabler. Preferred Industry would be Telecoms.</li><li>
ServiceNow and Microsoft Dynamics 365 Finance &amp; Operations experience is an advantage.</li><li>
Demonstrable experience in IT Business Analysis, Project Management, Business Case build, Demand to Delivery process knowledge.</li><li>
Broad experience in project and solution delivery of key enterprise applications &amp; solutions, e.g. ERP, Enterprise Asset Management, Field Service Management etc.</li></ul> 

Additional Information 
Organizational Competencies 
Customer Focus - People demonstrating this competency understand &amp; exceed our customers&rsquo; needs. They develop trusted, reliable &amp; collaborative relationships. They are consistently operating to the highest standards of service &amp; delivery.
Innovation - People demonstrating this competency constantly seek new &amp; improved ways to deliver our products &amp; services. They champion engineering &amp; skills development, and work to create a collaborative and supportive operating environment.
Integrity - People demonstrating this competency are open &amp; honest in everything they do. They support financially &amp; environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
Be Bold - People demonstrating this competency are thorough in analyses &amp; decision-making. They are courageous in expanding existing markets &amp; developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.
Our Vision 
IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.</div>

Senior Specialist, IT Business Analyst

Sentara

<div>Department and Name: Implementation Operations &ndash; Customer Advocacy- Health Plan 
Physical Location: Virginia Beach, VA 
Location Type: Remote 
Employment Status: Regular-Full time 
Shift: First (Days) 
Posted Date: November 18, 2025</div>
 <div><div><div><div><div><div>Job Overview</div></div></div></div><div><div><div>
<div>Overview
The Senior Business Operations Analyst plays a key role in driving quality, consistency, and operational excellence across Sentara Health Plans. This position is responsible for leading comprehensive root cause analysis efforts for plan-wide issues escalated through the Customer Advocacy Team (CAT). The analyst will investigate operational and system concerns, serve as the primary point of contact for internal and external stakeholders, schedule and facilitate cross-functional meetings, and ensure timely implementation of containment strategies and long-term countermeasures.
This role requires strong operational knowledge in areas such as claims, system administration, benefit configuration, member enrollment, and provider/network data management. The analyst will partner closely with Customer Operations, IT, Quality, and other business units to define requirements, analyze data, implement process improvements, and communicate insights. The ideal candidate brings exceptional critical thinking, emotional intelligence, communication skills, and the ability to lead initiatives in a fast-paced environment with competing priorities.
Education
Bachelor&rsquo;s Degree (Preferred) 
or 
Bachelor&rsquo;s degree + 2 years relevant experience may be accepted in lieu of degree 
or 
Equivalent relevant experience in operations, IT, reporting, or related areas
Certification/Licensure
No specific certification requirements 
Preferred:
<ul><li>Six Sigma, Lean, or similar process improvement certification (optional)
</li></ul>Experience
<ul><li>Proven experience in root cause analysis, operational research, or business operations within healthcare or health plan environments
</li><li>Strong knowledge of customer operations such as claims, benefit configuration, system administration, member enrollment, or provider data management
</li><li>Demonstrated ability to independently lead cross-functional projects from investigation through resolution
</li><li>Strong critical thinking, problem-solving, and analytical skills with the ability to influence corrective actions
</li><li>Experience gathering business requirements, mapping processes, triaging issues, and driving remediation strategies
</li><li>Exceptional verbal and written communication skills, including the ability to present findings and facilitate discussions
</li><li>Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines
</li><li>High emotional intelligence with the ability to connect with stakeholders and advocate when issues arise
</li><li>Strong organizational skills and comfort with public speaking
</li><li>Must have a quiet, private remote workspace to protect PHI
</li></ul></div></div></div></div></div><div><div><div><div><div>About Us</div></div></div></div></div></div>

CAT Senior Business Analyst

convo

<div>Job Title: Sr. Business Analyst 
Location: Islamabad 
Work Model: Hybrid
Job Summary: As a Sr. Business Analyst at CONVO, you will be a key player in orchestrating the design and implementation and ongoing value realization of business solutions that align with both client expectations and company standards. Your role involves leading functional activities, managing business stakeholder interactions, and ensuring high-quality deliverables throughout various project phases. As a senior member of the team, you will guide and mentor other analysts while driving continuous improvement in our processes and solutions.
As a Business Analyst you will be involved in international Digital Transformation projects to implement sales automation software solutions for top FMCG companies. You will communicate with a wide variety of people to accurately interpret the client&rsquo;s needs, lead the definition of the solution blueprint, support the implementation phase and the solution deployment.
Key Responsibilities:<ul><li>
Champion and promote an innovative and agile model to ensure state of the art technology for Sales Transformation and analytics projects</li><li>
Understand, map and meet client requirements and lead analysis through workshops. Guide the client towards the desired outcome</li><li>
Define functional specifications, acceptance criteria and estimates for specific developments, while following rigorously risk assessment practice</li><li>
Collaborate closely with a technical team in order to translate business requirements into technical tasks</li><li>
Understand the modules to be implemented and the setup and configuration options available.</li><li>
Engage the customer on user acceptance strategy, planning and execution phase.</li><li>
Demonstrate autonomous analytical mindset and problem-solving skills</li><li>
Understand the business of our client (CPG) and be able to communicate clearly how data issues might impact decision making. Cooperate with internal and external teams to reach the desired outcome</li><li>
Think and deliver with customer experience in mind</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s or Master's degree in Computer Science, Engineering, Mathematics or an Analytical subject.</li><li>
5+ years of relevant experience</li><li>
Previous career has demonstrated a strong theme of analytical work and working as a Business Analyst</li><li>
Comfortable with data and manipulating it to derive information and meaning, which they can communicate to a non-technical audience</li><li>
Experience in managing functional workshops, and in User Acceptance Testing (UAT).</li><li>
Ability to handle the end-to-end project delivery lifecycle including project mobilization, process design, system configuration &amp; customization, testing, integration, data migration, deployment, and business adoption activities.</li><li>
Comfortable working with both waterfall and agile methodologies.</li><li>
Background in FMCG commercial processes such as Trade Promotion Management/Retail Execution/Sales Force Automation /Revenue Growth Management is advantageous</li><li>
Knowledge of Excel, Power BI and SQL &ndash; python is a plus</li><li>
Client-centric approach and attitude.</li><li>
Experience translating business requirements into technical workstreams</li><li>
Creative thinking and presentation skills.</li><li>
Excellent listening and communication skills.</li><li>
Proficient written and spoken English.</li></ul>
What We Have for You
Great compensation package, Medical benefit for you and your family, Free lunch, Annual performance-tied increments &amp; performance recognition awards, Leave Encashment, Referral Bonuses and a great lean and agile work culture!
Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!</div>

Sr. Business Analyst

HSBC

<div>Some careers shine brighter than others. 
If you&rsquo;re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
Department: - WS IT GTRF INDIA 1
We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst<div>
In this role, you will: 
<ul><li>We are seeking an experienced SME to join Trade Transformation Data Services team.</li><li>The Data service team is a key component in Trade Transformation journey to Product team, Business stakeholders, Technology Partners.</li><li>Exposure to the large scale transformation program</li><li>Own and prepare functional/ nonfunctional user stories and process flows.</li><li>Ensure all regulatory and mandatory and Business changes are defined, developed, and executed on Common Data services.</li><li>Elimination of non-applicable requirements and ensure the most cost effective delivery of a solution to a user requirement</li><li>Organise and run meetings with key stakeholders technical and functional to review user requirements.</li><li>Attend defect review calls and triage meeting and provide SME inputs.</li><li>Help resolve production issue and incidents along with IT and core Ops teams.</li></ul></div><div> 
To be successful in this role, you should meet the following requirements: 
<ul><li>Minimum Experience of 8-10 years as Business/Data Analyst in Banking technology.</li><li>Exposure to data integration techniques.</li><li>Able to visualize the data flow across systems.</li><li>Understanding of Global Trade domain- LC/GTEs / TLs.</li><li>Understanding kinds of requirements &ndash; Business requirements, interface requirements, formatting/mapping, NFR&rsquo;s</li><li>Should be able to multi task and manage multiple stakeholders .</li><li>Experience in dealing with varied stakeholders &ndash; product, technical ,functional.</li><li>Experience in user story creation.</li><li>Able to support test team in test cases review and execution.</li></ul></div> 
You&rsquo;ll achieve more when you join HSBC. 
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by &ndash; HSBC Software Development India</div>

Business/Data Analysis/ Senior Business Analyst

Resource Management Associates, LLC

IT Business Analyst (VA780195)Job Details:<ul><li>Analytical Thinking</li></ul><ul><li>Has strong problem-solving skills - finds root causes, and not just symptoms.</li></ul><ul><li>Review, Analyze complex process and systems and break them down into manageable parts.</li></ul><ul><li>Technical Proficiency</li></ul><ul><li>Not necessarily a developer but should have a strong understanding of how IT systems work.</li></ul><ul><li>Understanding of databases (SQL), APIs, Data Flow Diagrams.</li></ul><ul><li>Familiarity with enterprise software - like, Oracle, SQL Server.</li></ul><ul><li>Requirements Gathering Proficiency</li></ul><ul><li>Prepare diagrams explaining the modifications so that both technical staff and executive management can visualize and understand what must be done. Experience creating wireframes or visualization examples (Visio) from requirements.</li></ul><ul><li>Strong familiarity and previous experience with using Azure DevOPS (TFS) for creating and managing agile items - Product backlog, Epics, Features, User Stories, Tasks AND Test Plans and Test Cases.</li></ul><ul><li>Skilled at writing clear, testable, functional, and non-functional requirements.</li></ul><ul><li>Strong experience in conducting stakeholder interviews and workshops.</li></ul><ul><li>Agile/Waterfall Knowledge</li></ul><ul><li>Should be previous experience in working with Agile/Scrum (including SAFe) AND Waterfall projects.</li></ul><ul><li>Other Required and demonstrated work skills</li></ul><ul><li>Can handle pushback, negotiate priorities, and resolve conflict diplomatically.</li></ul><ul><li>Writes clear documents and delivers strong presentations.</li></ul><ul><li>Can translate from tech talk (Developers) to business users and business talk (Stakeholders) to developers.</li></ul><ul><li>In addition to performing system integration testing (IT Testing), assists with User Acceptance Testing.</li></ul><ul><li>Experience in rolling out new systems/processes and managing user adoption.</li></ul><ul><li>Experience with Business Process Modelling - using/documenting Swim Lane and Flow Chart Diagrams.</li></ul>Job Types: Full-time, Contract, TemporaryPay: $49.00 - $54.00 per hourWork Location: Hybrid remote in Richmond, VA 23219

IT Business Analyst (VA780195)

Gilead Sciences

Manager, IT Business Analysis

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