senior it specialist

Confidential

Senior IT Specialist  A Pioneer Industrial Company in Alexandria – Egypt is looking for a Senior IT Specialist with Minimum 7 years’ Experience working at high-capacity companies who goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software &amp; Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly. Core Responsibilities<ul><li>Cybersecurity &amp; Resilience: Implement a Zero-Trust Architecture. </li><li>ERP &amp; OT Integration: Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company’s department </li><li>Infrastructure Scalability: Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams.</li><li>Strategic Vendor Management: Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</li></ul>Technical RequirementsCategoryRequirementEducation Bachelor’s degree in Computer Science, IT, or related Engineering or RelativeExperience7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.SystemsDeep knowledge of Firewall management, SD-WAN, and SQL Database administration. Leadership Profile<ul><li>The "Manager" Mindset: We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li>Communication: Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li>Professional Presence: We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul>What We Offer<ul><li>A high-authority role at the Digital Transformation system Department </li><li>Competitive salary and benefits package.</li><li>A professional, respectful environment where your "Senior" status is reflected in both your responsibilities and your professional identity.</li><li>Availability to Growth and depends on your initiation and Quality of work and Attitude.</li></ul>

Senior IT Specialist

Flipdish

<div><h3 class="jobSectionHeader">About Flipdish</h3>

At Flipdish, we're proud to be an Irish unicorn (valued at over $1bn) on a mission to help independent restaurants flippin' thrive in a world transformed by technology. While Flipdish has grown rapidly, our focus has always remained on our customers and their needs. We're more than just an all-in-one technology ecosystem&mdash;we're a team deeply committed to supporting the people behind the food industry.

We go the extra mile to truly understand our customers (even putting our C-suite to work on the frontlines). With roots in the industry, we've worked in busy kitchens and managed thriving restaurant franchises.

At Flipdish, we give independent operators and chains the tools to compete, grow on their own terms, and fall back in love with what they do best.
<h3 class="jobSectionHeader">
About the Role</h3>

We are looking for a Senior IT Specialist to act as the first point of contact for all IT and technical issues across Flipdish, supporting our team with everything from hardware troubleshooting to managing critical third-party platforms like Google Workspace, Slack, and Okta.

You will provide 1st and 2nd line support, ensure security compliance, and work closely with the IT team on both day-to-day operations and strategic projects. Strong customer service skills, a proactive mindset, and experience supporting both macOS and Windows environments are essential to thrive in this role.

Our expectation&hellip;

To challenge poor decisions and propose better ways of working. 
Constructive challenge is a responsibility. 
Prioritising harmony over truth or progress is a failure of responsibility.
<h3 class="jobSectionHeader">
In this job, you'll:</h3>
<ul><li>Act as the first point of contact for all IT and technical issues within Flipdish, ranging from hardware problems to third-party account maintenance (Google Workspace, Slack, Freshservie etc.).</li>
<li>Work closely with the IT team on BAU issues and assist with a number of strategic projects.</li>
<li>Provide 1st/2nd line support to end users.</li>
<li>Support and troubleshoot MacBook and Windows hardware.</li>
<li>Manage SaaS platforms such as Google Workspace, Freshservice, Notion, and Slack.</li>
<li>Answer questions related to third-party tools and SaaS platforms.</li>
<li>Ensure security compliance across all staff (passwords, MFA, MDM enrollment).</li>
<li>Enforce critical and high-severity software updates.</li>
<li>Proactively perform patch management.</li>
<li>Handle onboarding and offboarding.</li>
<li>Manage IT assets (Phones and endpoints).</li>
<li>Perform basic network management.</li>
</ul><h3 class="jobSectionHeader">We're looking for:</h3>
<ul><li>Excellent customer service skills with a &quot;can-do&quot; attitude.</li>
<li>A strong drive to assist others with their technical issues.</li>
<li>Experience supporting both Windows and macOS environments.</li>
<li>Strong problem-solving and intuitive troubleshooting skills.</li>
<li>A good understanding of cyber threats, phishing techniques, and mitigation approaches.</li>
<li>Experience working with third-party vendors.</li>
<li>Experience working in a remote IT team.</li>
</ul><h3 class="jobSectionHeader">Desirable:</h3>
<ul><li>Experience managing large-scale organizations.</li>
<li>Strong networking knowledge.</li>
<li>Experience administering SaaS platforms such as Google Workspace, Okta, Fresh service, Slack and etc.</li>
<li>Experience working as part of a project team.</li>
</ul><h3 class="jobSectionHeader"> Our culture</h3>

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that's because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We're focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don't see an opening just yet, do get in touch and register your interest with us anyway. We'll be in touch as soon as something suitable opens up.
<h3 class="jobSectionHeader">
 Don't be shy. Apply.</h3>

We know that imposter syndrome can be a thing. Don't let it be. We want enthusiastic people from all backgrounds. If you feel like you're up for working with us, get in touch.

We also understand neurodivergent candidates might need assistance. That's not a problem in the slightest. Just reach out to us, we'd love to hear from you.</div>

Noventiq WLL

We are looking for a skilled Senior IT Support Specialist to manage and support IT infrastructure and end-user environments. This position will be deputed to a customer site, and the candidate will be responsible for providing high-quality on-site IT support while ensuring smooth and secure IT operations.Key Responsibilities<ul><li>Administer and support Windows 10/11 desktops and macOS devices</li><li>Manage Windows Server 2012+ environments and Active Directory</li><li>Provide Tier 2/3 end-user support across desktop, mobile, and cloud platforms</li><li>Manage Microsoft Intune and Entra ID (Azure AD)</li><li>Deploy and support VMware and/or Hyper-V virtualization platforms</li><li>Configure and monitor Microsoft 365 security features (DLP, data classification, compliance)</li><li>Support onboarding and offboarding with proper access and security controls</li><li>Troubleshoot hardware, software, and network issues efficiently</li></ul>Required Skills<ul><li>Strong hands-on experience in Windows and macOS environments</li><li>Experience with Windows Server and Active Directory</li><li>Experience with VMware or Hyper-V virtualization</li><li>Knowledge of Microsoft Intune, Entra ID, and Microsoft 365 security</li><li>Strong troubleshooting and communication skills</li></ul>Additional Requirement Candidate should be willing to work from the customer location and support activities after office hours, weekends, and public holidays when required.Job Type: Full-timeWork Location: In person

Senior IT Support Specialist

Arvato

<div>
 
 
 Arvato
 
 is an innovative and international leading service provider in the field of e-commerce and supply chain management.
 
 
 
 
 
 Partners come together with industry specialists in the fields of
 
 Telecommunication, Hightech &amp; Entertainment, Automotive, Bank, Insurance, Healthcare, Consumer Products
 
 and
 
 Publisher
 
 .
 
 
 More than 17,000 employees work together to provide practical and relevant solutions and services worldwide. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers. Arvato combines the know-how of its employees with the right technology and appropriate business processes to measurably increase the productivity and performance of its partners.
 
 
 
 
 
 Arvato is a wholly owned subsidiary of Bertelsmann SE &amp; Co. KGaA.
 
 
 
 
 
 
 General Qualifications
 
 
 
 
 
 <ul>
 <li>
 Associate&rsquo;s or bachelor&rsquo;s degree in computer technologies, Computer Engineering, Management Information Systems, or related fields
 </li>
 <li>
 Minimum 5 years of experience in Information Technologies, preferably with at least 1&ndash;2 years of team management experience
 </li>
 <li>
 Strong knowledge of ITIL processes (Incident, Problem, Change, Request, SLA Management)
 </li>
 <li>
 Experience with Service Desk / ITSM and ticket management tools
 </li>
 <li>
 Hands-on experience with Windows 10/11, Microsoft 365, Active Directory, and user &amp; license management
 </li>
 <li>
 Preferably experienced in JIRA, SOTI, MYQ, BEAM, or similar systems
 </li>
 <li>
 Basic networking knowledge (LAN/WAN, TCP/IP, VPN, wireless networks)
 </li>
 <li>
 Experience in asset and license management processes
 </li>
 <li>
 Excellent command of English (both written and verbal communication)
 </li>
 <li>
 Strong problem-solving, analytical thinking, and process improvement skills
 </li>
 <li>
 Ability to adapt to a dynamic and fast-paced working environment
 </li>
 <li>
 Experience in reporting and KPI tracking
 </li>
 <li>
 For male candidates, completion of military service
 </li>
 <li>
 Ability to work in a shift-based schedule
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Manage the daily operations of the IT Support team, ensuring proper task allocation and prioritization
 </li>
 <li>
 Ensure incoming incidents and requests are resolved within SLA targets and monitor performance
 </li>
 <li>
 Ensure IT support processes are conducted in compliance with company procedures and information security standards
 </li>
 <li>
 Manage hardware, software, and license inventory tracking through BEAM or similar systems; oversee compliance and optimization processes
 </li>
 <li>
 Manage installation, maintenance, and operational continuity of all company hardware (notebooks, desktops, printers, handheld terminals, tablets, modems, etc.)
 </li>
 <li>
 Coordinate Microsoft 365 and user account management processes
 </li>
 <li>
 Monitor information security processes (antivirus, updates, security alerts, etc.)
 </li>
 <li>
 Organize support processes for field teams and remote locations when necessary
 </li>
 <li>
 Manage communication with service providers and external vendors and monitor their performance
 </li>
 <li>
 Prepare weekly/monthly operational IT reports and present them to management
 </li>
 <li>
 Conduct root cause analysis of support tickets and plan permanent corrective actions
 </li>
 <li>
 Manage team performance evaluations, development plans, and training processes
 </li>
 <li>
 Track and report KPIs and performance metrics related to support processes
 </li>
 <li>
 Support audit processes (ISO 27001, etc.)
 </li>
 <li>
 Ensure documentation, knowledge base, and procedures are kept up to date
 </li>
 </ul>
 
 
 
 
 
 
 
 
 #teamArvato
 
 
 
 
</div>

Enbridge

<div>Work options: Hybrid 
<ul><li>
1-Year Contract</li><li>
Pay Rate: $54-$57/hour (W2), depending on experience</li><li>
Hybrid: Houston, TX 77079</li></ul> 
At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond&mdash;for customers, communities, investors, regulators and policymakers, and employees.
To meet that goal, Enbridge is partnering with Raise&mdash;a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.
Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you&rsquo;re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.
Enbridge is hiring a Senior IT Sourcing Specialist right now&mdash;when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.
Role Summary:<ul><li>
We are seeking an experienced Senior IT Sourcing Specialist to serve as a strategic partner to Technology and Business leaders. This role leads complex, high-value IT sourcing initiatives with a strong focus on developing sourcing strategies, executing complex negotiations, and delivering enterprise-wide value.</li><li>
The successful candidate will be accountable for driving measurable cost savings, improving operational efficiency, and ensuring business continuity across IT services and software portfolios.</li></ul>
Key Responsibilities:<ul><li>
Lead end-to-end strategic sourcing initiatives for IT services and software, including sourcing strategy development, supplier selection, commercial negotiations, and contract execution.</li><li>
Develop and implement IT sourcing and category strategies aligned with technology roadmaps, business priorities, and enterprise cost reduction and efficiency objectives.</li><li>
Lead and execute complex negotiations across a broad range of IT categories, including:</li><li>
Systems Integrators (SI) and large-scale transformation programs</li><li>
Managed Services and outcome-based delivery models</li><li>
Enterprise and mission-critical software agreements</li><li>
Complex Statements of Work (SOWs) featuring layered SLAs, service credits, and performance-based pricing</li><li>
Negotiate pricing models, commercial frameworks, and contractual terms that balance cost, performance, and risk.</li><li>
Partner closely with IT and business stakeholders to support demand planning, forecasting, and sourcing decisions that ensure service continuity and risk mitigation.</li><li>
Act as a trusted advisor to senior leaders, translating business requirements into sourcing and commercial strategies.</li><li>
Apply market intelligence, benchmarking, and cost modeling to inform sourcing strategies and strengthen negotiation outcomes.</li><li>
Drive contract utilization, value realization, and savings delivery through effective governance, performance metrics, and ongoing supplier engagement.</li><li>
Support Supplier Relationship Management (SRM) activities, including supplier performance monitoring, issue resolution, and continuous improvement initiatives.</li></ul>
Qualifications:<ul><li>
7+ years of experience in strategic sourcing, category management, or procurement within IT / Technology environments.</li><li>
Demonstrated success leading complex negotiations for IT services and software, including Systems Integrators, Managed Services, and enterprise-scale agreements.</li><li>
Proven experience developing and executing sourcing and category strategies across IT portfolios.</li><li>
Strong expertise negotiating complex IT Statements of Work (SOWs), pricing models, SLAs, and commercial frameworks.</li><li>
Track record of delivering measurable cost savings, efficiency improvements, and continuity of service through sourcing initiatives.</li><li>
Strong ability to manage and influence senior IT and business stakeholders in complex, matrixed organizations.</li></ul>
Knowledge, Skills &amp; Abilities
Required:<ul><li>
University degree in Finance, Business, Economics, Engineering, or a related field.</li><li>
A minimum of eight (8) years of progressively responsible sourcing experience within Technology and Information Services (TIS), including Software, Hardware, and IT Services.</li><li>
Superior oral and written communication, interpersonal, and presentation skills, with strong influencing and negotiation capabilities.</li><li>
Proven ability to negotiate large, complex Software, Hardware, and IT Services agreements.</li><li>
Ability to independently manage supplier relationships and performance with minimal supervision.</li></ul>
Preferred:<ul><li>
Postgraduate degree or MBA.</li><li>
Professional certifications such as Supply Chain Management Professional (SCMP), Certified Professional in Supply Management (CPSM), or equivalent.</li></ul>
Working Conditions:<ul><li>
Typical office environment (hybrid or on-site depending on business needs).</li><li>
This role may involve elevated stress levels due to high visibility, tight deadlines, and competing stakeholder interests. Effective prioritization, negotiation, and influence are essential.</li></ul>
Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees. 
Applying with Raise
Raise is an established IT and engineering hiring firm with over 60 years&rsquo; experience connecting talented candidates with meaningful work. When you apply, you&rsquo;ll get more than just a chance at a great job&mdash;you&rsquo;ll become part of a vast network of employers that are always changing.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or hello@raiserecruiting.com 
#ENBC</div>

Senior IT Sourcing Specialist (Houston, TX) - Hybrid

Aptech I.I.Chundrigar Center

Job description:Applications are invited for the position of Senior Faculty Member at Aptech Learning Pakistan I.I.Chundrigar Center.-Candidates must be a Computer Science graduate i.e. BS/BE/MCS/MS from any recognized university. -Should be responsible for teaching a range of IT courses, developing and enhancing curriculum, advising students on their academic and career goals, and staying up-to-date with current trends and technologies in the IT field.Should have strong grip on various programming Languages such as AI, Cyber Security, Data Science, MERN Stack Development, Flutter &amp; Dart Programming etc.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Senior Faculty IT

Parkland Health

<div>Location: Main Hospital Bldg - Basement 
 
PRIMARY PURPOSE
 
 
The IT Equipment Provisioning Specialist will be responsible for the execution of Information Technology processes that ensure a compliant and optimized IT hardware, software and telecommunications environment. This position will be responsible for guiding and executing the asset management processes including inventory tracking, storage, reporting, auditing, RMA/warranty repair, and disposal of hardware and software. 
 
MINIMUM SPECIFICATIONS 
 
Education:
 
<ul><li>Prefer a Bachelors degree in Business Administration, Computer Information Systems, Information Technology (IT) or related field.</li></ul> 

Experience:
 
<ul><li>Must have 8 years of experience managing and provisioning end user devices which include: Desktops, Laptops, Tablets, Mobile Devices/Smart Phones, 2-Way Radios, Pagers, Windows 7 and 10, IOS and Android operating systems.</li><li>
Must have 3 years of experience in a large, enterprise IT operations environment.</li><li>
Must have 2 years of experience in managing technology implementations, deployments or rollouts.</li></ul> 

Equivalent Education and/or Experience:
 
<ul><li>May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.</li></ul> 

Certification/Registration/Licensure: 
 
None. 
 
Skills or Special Abilities: 
<ul><li>
Must have knowledge of personal computer operations and functions.</li><li>
Must have knowledge of telecommunications devices operations and functions.</li><li>
Must have practical knowledge of hardware, operating systems, telephone and communication equipment technologies currently in use at Parkland.</li><li>
Must be able to develop and maintain operational processes and standards.</li><li>
Must be able to demonstrate critical thinking skills regarding system issues.</li><li>
Must be detailed oriented and be able to demonstrate understanding regarding the documentation processes.</li><li>
Must be computer literate, with basic knowledge of word processing, spreadsheet, and/or database software.</li><li>
Must have a collaborative work style that includes and values the views of others.</li><li>
Must have effective oral and written communication skills.</li><li>
Must be able to communicate effectively, verbally and in writing, with department personnel, user departments, managers and vendors about business needs.</li></ul> 

Responsibilities 
<ul><li>
Performs IT inventory management for Desktops, Laptops, Tablets, Mobile Devices/Smart Phones, 2-Way Radios, Pagers and associated peripherals/consumables. Ensures all inventories are accounted for and all inbound and outbound shipments (including disposed equipment) are delivered to the correct areas.</li><li>
Tracks and reports on the location, description and associated user information for hardware and software technology assets, as well as tracking ownership and utilization.</li><li>
Reports on the financial impact of product lifecycle (Parkland owned vs. not owned assets) including reports on stock turn (annual throughput / average number of units held in stock).</li><li>
Facilitates RMA, warranty and maintenance repairs. Reports all equipment issues to appropriate vendors.</li><li>
Loads/installs/configures all incoming end user devices such as Laptops, Desktops, iPads, iPhones and paging devices.</li><li>
Configures user accounts and system settings. Troubleshoots technical issues working with Desktop Support, End User Computing and Systems Engineering as needed.</li><li>
Prepares and ships equipment to other Parkland locations and remote workers.</li><li>
Coordinates the IT asset disposal process.</li><li>
Assists in identifying system issues during imaging, configuration and maintenance cycles. Reports systems issues to other IT Teams for resolution as needed. Communicates directly with end users on less complex issues.</li><li>
Evaluates all equipment returned to IT Fulfillment for re-use or recycle.</li><li>
Provides input for process improvement and facilitates process improvement implementation as needed.</li><li>
Leads projects for IT Fulfillment, working under the indirect supervision from the manager. Applies basic knowledge of project planning and scheduling techniques (scope, schedule and resources) to support all phases of the project lifecycle.</li><li>
Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.</li><li>
Supports audits related to IT assets, including collecting asset information directly and leading asset inventory projects.</li><li>
Monitors all tickets through completion, resolving any discrepancies that may occur. Provides timely and complete updates to assigned tickets, including fully documenting detailed journal and resolution notes.</li><li>
Represents the interests of the customer internally, providing appropriate escalation to other Parkland teams when issues cannot be resolved within IT Fulfillment.</li><li>
Assists with troubleshooting and problem resolution on telecommunications equipment and services as needed.</li><li>
Creates and tracks inventory orders for Desktop Support, Network and Telecom via Lawson and the IT Store as needed.</li><li>
Creates, receives and dispatches tickets to Desktop Support.</li><li>
Attends and participates in team meetings and discussions. Contribute to discussions and provide feedback on processes, operational issues, etc. Be engaged in one-on-one and group discussions. Participate in Technology project initiatives as required.</li><li>
Performs all activities in compliance with the internal and external requirements/standards for Health &amp; Safety, Quality, Regulatory and Finance.</li><li>
Maintains knowledge of operational procedures and standards to ensure that protocols are followed, and consistency is used throughout Parklands Information Technology department. Develops effective internal controls designed to promote the said rules and regulations.</li></ul> 

Requisition ID: 990039</div>

IT Equipment Provisioning Specialist - Senior

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