senior manager external communications

Erickson Senior Living

Location:Erickson Senior LivingThe Senior Manager, External Communications will be responsible for developing and executing community external communications strategy by identifying opportunities to influence, inform, educate, and engage prospect audiences across external communications channels. The Senior Manager will lead, mentor, and build engagement with team members who are responsible for contributing to this overarching goal, including external communications regional managers.The Senior Manager will drive outcomes in the areas of public and media relations, social media, content marketing, and reputation management. They will play a key role in the planning and implementation of strategic communications to enhance Erickson Senior Living's brand messaging and reputation on a local and national level.This role requires working onsite with our team in Catonsville, MD, with travel as needed to Erickson communities.What we offer <ul><li>A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values</li><li>Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options</li><li>PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law</li><li>401k for all team members 18 and over with a company 3% match</li><li>Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age</li><li>Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones</li><li>A "career for life" approach to professional and personal development for our greatest asset; our team members</li></ul>Compensation: $100,000 - 110,000 per year, plus eligibility for annual bonusHow you will make an impact<ul><li> Develop a creative external communications strategy for designated communities and their bi-annual plans, with the goal of effectively increasing prospect confidence, brand awareness, and the company and communities' reputation. </li><li>Play a lead role in enterprise-wide communications support in response to critical incidents and issue management</li><li>Develop and execute earned media strategy for sharing key story messaging with top-tier national, local, and industry outlets. Cultivate strong relationships with influential media representatives and maintain an up-to-date list of key media contacts. </li><li> Effectively manage direct reports, using leadership and relationship-building skills to serve as a culture carrier and mentor, and fostering skill development and team engagement. </li><li>S erve as the main point of contact and administrator for designated community Facebook pages to support established social media goals. </li><li> Serve as a spokesperson for designated communities as needed </li><li>Supp ort the Director in refining external communications processes </li><li> Monitor media coverage and social media conversation related to Erickson Senior Living and its communities, evaluate outcomes, and leverage analytics for strategic decision-making. </li></ul>What you will need <ul><li> Minimum 8 years of public relations and communications experience, including crisis communications experience, is required </li><li> Two or more years of supervisory experience is required </li><li> Experience navigating a large, complex organization and working with cross-functional teams is strongly preferred </li><li> Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, with ability to learn other internal database programs </li><li> Proficiency on both PC and Macintosh (OSX) computing platforms </li><li> Excellent writing, editing, and verbal communications (writing samples required) </li></ul> Please submit a writing sample with resume in any of the following areas: press release, crisis communication, opinion editorial piece, or media statement. Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.Headquartered in Baltimore, Maryland, Erickson Senior Living is one of the country's largest and most respected providers of senior living and health care with a growing, national network of communities. We help people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Senior Manager, External Communications

Sunrun

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Overview The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team. ESSENTIAL DUTIES AND RESPONSIBILITIES <ul><li> Organize, lead, and maintain the warranty and service schedule. </li><li> Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed </li><li> Assist with training and development for Field Service Technicians and Field Communications Technicians. </li><li> Lead regular meetings to align and train the local field service team on best practices </li><li> Support the on-boarding and training of new members of the field performance team </li><li> Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed </li><li> Assist with other tasks including inspections and site audits when assigned </li></ul>EDUCATION AND EXPERIENCE<ul><li>1 - 3 years of previous field construction or solar experience required </li><li>PV design or PV electrical experience is preferred</li><li>High School diploma is required</li></ul> LICENSE AND CERTIFICATION REQUIREMENTS (include where appropriate)<ul><li> Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver's license. </li><li> Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required </li></ul>SKILLS AND COMPETENCIES<ul><li> Knowledge of the NEC and applicable codes and standards </li><li> Must be a motivated team player, looking to succeed </li><li> Proven track record of excellent customer service </li><li> Excellent verbal and written communication skills </li><li> Excellent organizational and time management skills </li><li> Strong computer skills </li><li> Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles. </li><li> Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely </li><li> Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating </li><li> Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals </li><li> Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors </li></ul>PHYSICAL DEMANDS<ul><li> Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance) </li><li> Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance </li><li> Ability to climb ladders </li><li> Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity </li><li> Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching </li><li> Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment </li><li> Ability to work and maintain balance on roofs and other areas of height </li><li> Ability to work in the sun and possibly low light conditions </li><li> Ability to walk on rafters, roof tiles, and roof shingles without damage </li><li> Ability to distinguish colors such as red, black, yellow, white, green </li><li> Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching </li><li> Ability to hear verbal commands and warnings </li><li> Ability to work with chemicals using appropriate protections </li></ul>DISCLAIMER This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job. Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. Recruiter:Cathy Olson () Please note that the compensation information is made in good faith for this position only . It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more. Starting salary/wage for this opportunity: $29.48 to $39.31 Compensation decisions will not be based on a candidate's salary history. You can l earn more here .This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at .Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO Sunrun

Sr. Field Performance Technician

State of Maryland

<div>
 
 Introduction
 
 
 
 Maryland&rsquo;s Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.6 million workers and 180,000 employers, delivered as a digitally native, public-facing service. We&rsquo;re in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government.
 
 
 The Appeals Unit is responsible for providing a fair and impartial process for reviewing determinations made by the FAMLI Division. Our Hearing Officers conduct hearings, review evidence, and issue legally sound decisions while safeguarding due process. The Appeals Unit is committed to delivering timely, accessible, and high-quality service to workers, employers, and the public while upholding the integrity of the FAMLI program.
 
 
 The Appeals Manager develops and executes the operational strategy for appeals administration, focusing on workflow management, customer service, correspondence, record retention, and cross-functional coordination. Working closely with Division leadership, the Appeals Manager supports access to justice by ensuring all parties receive reliable support throughout the appeals process, and clear, timely information in accordance with the law.
 
 
 
 This position is Remote
 
 
 
 This is a Management Service position that serves at the pleasure of the Appointing Authority.
 
 
 
 GRADE
 
 
 
 21
 
 
 
 LOCATION OF POSITION
 
 
 
 100 S. Charles Street
 
 
 Baltimore, Maryland 21201
 
 
 
 Main Purpose of Job
 
 
 
 The Appeals Manager is a senior leader within the Appeals Directorate in the Division of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor (MDOL). This role is responsible for executing the organizational strategy for the operational and administrative arms of the Appeals Unit. This role will be responsible for planning, implementing, and executing a wide range of initiatives that align with our strategic goals and objectives. This is a leadership position that requires exceptional organizational, analytical, and communication skills. The successful candidate will have a proven track record of driving successful project outcomes and possess the ability to work cross-functionally with various teams and stakeholders.
 
 
 
 POSITION DUTIES
 
 
 
 
 Duties of this position include but are not limited to:
 
 
 
 <ul>
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 Oversee daily operations related to case management, logistics, and correspondence for appeals.
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 Ensure the development and implementation of standardized operating procedures(SOPs) for case handling, ensuring consistency, quality, and compliance.
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 Supervise the team responsible for processing appeals, ensuring appropriate workflows are followed and key performance indicators (KPIs) are met.
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 Manage, mentor, and develop staff involved in case management and operations to ensure optimal performance and professional growth.
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 Foster a collaborative and high-performing work environment by providing regular feedback, training opportunities, and support.
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 Identify and lead process improvement initiatives to streamline appeals operations, reduce processing times, and improve accuracy and service delivery.
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 Work with the Director of Appeals to evaluate and implement new technologies or tools that could enhance case management and operational efficiency.
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 Serve as a key point of contact for internal and external stakeholders, including other state agencies, vendors, and contractors involved in appeals processing.
 </li>
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 Facilitate clear, effective communication between departments to ensure smooth coordination and to address any operational issues.
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 Assist in developing reports for internal and external stakeholders, tracking key metrics related to the appeals process, and ensuring compliance with relevant policies and state regulations.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree from an accredited college or university.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Five years of professional experience in administrative operations, program management, legal operations, or a related field, including at least two years of supervisory or team leadership experience.
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 Strong verbal and written communication skills, with the ability to communicate complex information clearly.
 
 
 </li>
 </ul>
 
 Desired Or Preferred Qualifications
 
 
 
 <ul>
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 Legal experience involving civil, criminal or administrative proceedings is preferred, including familiarity with administrative law principles like due process, notice requirements, record development, and public-facing adjudicatory processes.
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 Experience in paid leave, UI, workers compensation, or any other benefits administration program is preferred.
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 Experience working in or collaborating with policy, customer service, or IT staff to resolve operational issues.
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 Experience working in a high-volume, deadline-driven environment involving sensitive or confidential information.
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 Experience standing up new government programs is preferred.
 </li>
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 Demonstrates ability to translate legal or technical language into clear, plain-language.
 
 
 </li>
 </ul>
 
 Special Requirements
 
 
 
 All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
 
 
 
 SELECTION PROCESS
 
 
 
 All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for the interview.
 
 
 Resumes are acceptable as additional information only; however, the application must be completed in its entirety, or it will be subject to rejection.
 
 
 
 EXAMINATION PROCESS
 
 
 
 The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
 
 
 The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.
 
 
 <ul>
 <li>
 Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 This is a full-time, permanent position and eligible for full State benefits, which include:
 
 
 
 <ul>
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 Flexible hours and hybrid teleworking
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 Paid holidays 12-13 per year
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 Generous paid leave package (annual, sick, personal and compensatory leave)
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 State Pension ("defined benefit" plan)
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 Tax-deferred supplemental retirement savings plans (401(k) and 457)
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 Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
 </li>
 <li>
 Flexible Spending Account plans for Health Care and Daycare
 </li>
 <li>
 State Employees Credit Union To learn more, please click this link
 
 
 </li>
 </ul>
 To learn more, please click this link :
 
 STATE OF MARYLAND BENEFITS
 
 
 
 
 FURTHER INSTRUCTIONS
 
 
 
 The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov. If you encounter difficulty attaching required or optional documentation, you may submit via email, mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
 
 
 We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.
 
 
 The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.
 
 
 
 PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
 
 
 
 Completed applications, required documentation, and any required addendums may be mailed to:
 
 
 
 Maryland Department of Labor / Office of Administration
 
 
 
 Attn: Erika Leonard-Anderson
 
 25-005478-0054
 
 
 
 100 S. Charles Street, 5th Floor
 
 
 Baltimore, MD 21201
 
 
 The MD State Application Form can be found online
 
 
 Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
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APPEALS MANAGER PROGRAM MANAGER III

Macys

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team in ensuring merchandise is presented attractively. Responsible for overseeing all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics, they bring creativity, visual flair, and trend knowledge to create inspiring fashion displays. They also cultivate a supportive work environment for an inclusive team, using coaching, training, and positive management to motivate and inspire. What You Will Do <ul> <li>Apply your fashion and merchandise execution experience and knowledge to drive sales and profits</li> <li>Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment</li> <li>Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times</li> <li>Create stunning store displays using various resources</li> <li>Strategize on pricing, signage, visual presentation, events, and merchandising</li> <li>Provide strategic support for Own Your Style fixtures, fashion trends, and setups</li> <li>Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style</li> <li>Document your work with photos to create visual resources that educate and inspire others</li> <li>Train the Manager of Sales & Customer Service on merchandising execution standards and techniques</li> <li>Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns</li> <li>Coach team members in effective merchandising techniques</li> <li>Manage inventory, including receipt flow, placement, and stockroom organization</li> <li>Work a flexible retail schedule, including days, evenings, weekends, and holidays</li> <li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li> <li>In addition to the essential duties mentioned above, other duties may be assigned</li> </ul> Skills You Will Need Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively Sense of Urgency: Understanding of prioritization and urgency in a retail environment Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication Who You Are <ul> <li>Candidates with a High School diploma or equivalent are encouraged to apply. <ul> <li>3-5 years of management experience in retail</li> </ul></li> <li>This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. <ul> <li>Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders</li> <li>May involve reaching above eye level</li> <li>Requires close vision, color vision, depth perception, and focus adjustment</li> </ul></li> <li>Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs</li> </ul> What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: <ul> <li>Merchandise discounts</li> <li>Performance-based incentives</li> <li>Annual merit review</li> <li>Employee Assistance Program with mental health counseling and legal/financial advice</li> <li>Tuition reimbursement</li> </ul> Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .

Manager, Merchandise Execution - St. Charles Towne Center

Explore 9+ Senior manager external communications in Maryland United States this January. Find roles across top companies and apply now to boost your career.

9 senior manager external communications jobs IN Maryland United States

Senior Manager, External Communications

Senior Manager, External Communications

Senior Manager, External Communications

Sr. Field Performance Technician

Sr. Field Performance Technician

APPEALS MANAGER PROGRAM MANAGER III

Manager, Merchandise Execution - St. Charles Towne Center