senior manager quality assurance

Masdar (Abu Dhabi Future Energy Company)

<div>
 
 Company Description
 
 
 
 Masdar is the UAE&rsquo;s clean energy champion and one of the largest companies of its kind in the world, advancing the development and deployment of renewable energy and green hydrogen technologies to address global sustainability challenges. Established in 2006, Masdar is today active in over 40 countries, helping them to achieve their clean energy objectives and advance sustainable development. Masdar is jointly owned by Abu Dhabi National Oil Company (ADNOC), Mubadala Investment Company (Mubadala), and Abu Dhabi National Energy Company (TAQA), and under this ownership the company is targeting a renewable energy portfolio capacity of at least 100 gigawatts (GW) by 2030 and an annual green hydrogen production capacity of up to 1 million tonnes by the same year.
 
 
 
 Job Description
 
 
 
 Masdar is rapidly growing in the projects space and as such the PMO team is currently seeking an experienced
 
 Senior Manager, Project Quality Assurance
 
 to be based in our Abu Dhabi office, HQ.
 
 
 As the Quality expert, you will ensure the quality of the assigned projects throughout the construction and commissioning phases. This includes monitoring and controlling quality control plans, conducting inspections, and resolving quality issues, furthermore, to work with project stakeholders to ensure that the project meets all quality requirements.
 
 
 
 Responsibilities not limited to:
 
 
 
 <ul>
 <li>
 Develop a detailed standard projects quality assurance procedures, plans and guidelines.
 </li>
 <li>
 Monitor and control quality management plans for the all ongoing projects.
 </li>
 <li>
 Conduct routine inspections of projects to ensure compliance with quality standards and resolve quality issues and defects.
 </li>
 <li>
 Work with all project stakeholders to ensure that the project meets all quality requirements.
 </li>
 <li>
 Ensure document quality assurance and control activities and maintain quality records and reports for all projects.
 </li>
 <li>
 Provide guidance and support to the project team on any related quality assurance aspects
 </li>
 <li>
 Ensure that all relevant reports are completed in a comprehensive, accurate and timely manner, and comply with international principles of corporate governance and standards, and shareholder requirements.
 </li>
 <li>
 Support Quality Health and Safety Environment (QHSE) activities, policies and objectives of Masdar and compliance with the laws and regulations of the country where the projects are located.
 
 
 </li>
 </ul>
 Qualifications
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in quality, engineering or related discipline
 </li>
 <li>
 Master's degree is a plus
 
 
 </li>
 </ul>
 
 Preferred Experience:
 
 
 
 <ul>
 <li>
 8-10 years of experience in the quality field, and a proven track record in managing the refinement and implementation of quality standards.
 </li>
 <li>
 Solid experience in a similar role as Quality Manager.
 </li>
 <li>
 Project EPC experience is essential
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 
 Masdar is one of the world&rsquo;s fastest growing renewable energy companies and a green hydrogen leader, placing the UAE at the forefront of the energy transition.
 
 
 
 
 
 
 As a pioneer in advancing the clean energy sector and a key enabler of the UAE&rsquo;s vision as a global leader in sustainability and climate action, Masdar has developed projects in more than 40 countries across six continents and has invested, or committed to invest, in worldwide projects with a combined value of more than US$30 billion.
 
 
 
 
 
 
 Masdar unites the UAE&rsquo;s three energy champions &ndash; Mubadala, ADNOC and TAQA &ndash; and will utilize their combined expertise to fulfill its purpose as a global clean energy pioneer across renewables and green hydrogen.
 
 
 
 
 
 
 Promoting innovation in solar, wind, energy storage, waste-to-energy, and geothermal energy, Masdar has a proven record of delivering pioneering projects using cutting-edge clean energy technologies, that are commercially viable and bankable.
 
 
 
 
 As part of the application process, we will collect, store and process personal information about you.
 
 
 Masdar will use your personal information in accordance with our
 
 Candidate Privacy Notice
 
 , which provides details on the purposes for which your data is processed.
</div>

Senior Manager, Project Quality Assurance

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a highly skilled and experienced Safety and Quality Assurance Manager to join our team in Madinah, Saudi Arabia. This position is open exclusively to Saudi nationals. As the Safety and Quality Assurance Manager, you will be responsible for developing, implementing, and overseeing comprehensive safety and quality assurance programs across our organization.<ul><li>
Develop and maintain safety management systems and quality assurance processes</li><li>
Conduct regular risk assessments and implement mitigation strategies</li><li>
Ensure compliance with Saudi Arabian safety regulations and international quality standards</li><li>
Lead internal audits and coordinate external audits to maintain certifications</li><li>
Analyze safety and quality data to identify trends and areas for improvement</li><li>
Develop and deliver safety training programs for employees at all levels</li><li>
Investigate incidents, accidents, and near-misses, implementing corrective actions</li><li>
Collaborate with department heads to integrate safety and quality practices into daily operations</li><li>
Manage a team of safety and quality professionals, providing guidance and mentorship</li><li>
Prepare and present regular reports to senior management on safety and quality performance</li><li>
Stay updated on industry best practices and emerging technologies in safety and quality management</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Engineering, Safety Management, or a related field</li><li>
Minimum of 5-7 years of experience in safety and quality assurance roles, preferably in manufacturing or industrial settings</li><li>
Proven track record in developing and implementing safety management systems and quality assurance processes</li><li>
Strong knowledge of Saudi Arabian safety regulations and standards</li><li>
Familiarity with international quality standards, such as ISO 9001</li><li>
Relevant safety certifications (e.g., NEBOSH, OSHA) are highly desirable</li><li>
Excellent analytical and problem-solving skills with a keen eye for detail</li><li>
Strong leadership abilities with experience in managing and mentoring teams</li><li>
Proficiency in data analysis and reporting, with the ability to use relevant software tools</li><li>
Excellent communication skills in both Arabic and English</li><li>
Must be a Saudi national</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Safety and Quality Assurance Manager (Saudi National Only)

Abacus Outsourcing

Job Title: Assistant Manager &ndash; Quality Assurance (Contact Centre Operations)Job Summary:We are seeking a detail-oriented and proactive Assistant Manager &ndash; Quality Assurance to oversee and improve the quality of our contact centre operations. The ideal candidate will be responsible for driving continuous improvement in customer interactions by leading quality monitoring, calibration sessions, training recommendations, and performance analytics. This role ensures that customer service representatives meet internal standards and deliver exceptional customer experiences.Key Responsibilities:<ul><li>Supervise and guide the QA team in evaluating customer interactions (calls, chats, emails) against defined quality parameters.</li><li>Monitor and analyze trends in agent performance, customer satisfaction, and quality scores.</li><li>Conduct regular calibration sessions with internal stakeholders to ensure scoring consistency.</li><li>Provide actionable insights and feedback to team leaders and training teams to bridge performance gaps.</li><li>Develop and implement QA frameworks, audit forms, and SOPs to ensure consistent service delivery.</li><li>Collaborate with operations, training, and compliance teams to ensure adherence to policies and procedures.</li><li>Assist in designing agent coaching plans and performance improvement programs.</li><li>Prepare quality reports and dashboards for senior management review.</li><li>Participate in recruitment, training, and performance reviews of QA analysts.</li><li>Ensure compliance with regulatory and data security standards (e.g., GDPR, HIPAA, etc., if applicable).</li></ul>Key Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in any discipline (preferred: Business, Communications, or related field).</li><li>4+ years of experience in quality assurance within a contact centre environment.</li><li>At least 1-2 years in a supervisory or assistant manager role.</li><li>Strong knowledge of QA methodologies and contact centre metrics (AHT, CSAT, FCR, QA scores, etc.).</li><li>Excellent analytical, communication, and coaching skills.</li><li>Proficiency in QA tools and CRM platforms (e.g., NICE, Verint, Salesforce, Zendesk).</li><li>Familiarity with Six Sigma, COPC, or similar quality frameworks is a plus.</li><li>Ability to work in a fast-paced and dynamic environment.</li></ul>Location: Shaheen Complex, 1st floor, Egerton Road, Garhi Shahu, Lahore.Salary: Up to 200KWorking Days: Monday to FridayBenefits:<ul><li>Weekly 2 Days Off</li><li>EOBI</li><li>Medical Life Insurance (IPD + OPD)</li><li>Annual, Casual and Sick Leaves (38)</li><li>Annual Increment (Performance based)</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Assistant Manager Quality Assurance - Contact Center)

ClinPark

As a key part of our strategic growth plan, we are seeking an experienced Mentor to provide expert guidance and oversight for our Facilities Management and Quality Assurance programs. The ideal candidate will be a senior professional who can collaborate closely with our management, Facilities Management, and maintenance service providers.Key Responsibilities<ul><li>Strategic Oversight: Evaluate and provide recommendations on existing systems, workflows, and procedures to enhance the overall efficiency and effectiveness of our facilities management operations.</li><li>Mentorship &amp; Training: Provide technical training and guidance to our partners and their technicians on maintenance-related tasks and best practices.</li><li>Conflict Resolution: Act as a third party to mediate and resolve disputes between our internal Facilities Management team and external maintenance service providers.</li><li>Quality Assurance Leadership: Establish and maintain robust quality control systems, overseeing processes to ensure all services meet the highest standards.</li><li>Process Improvement: Analyze current processes, identify areas for improvement, and implement solutions to optimize service delivery.</li><li>Compliance: Ensure all services and processes are compliant with relevant regulations, industry standards, and company policies.</li><li>Cross-Functional Collaboration: Partner with various teams, including IT, Facilities Management, Human Resources, and senior leadership, to embed a culture of quality throughout the service delivery lifecycle.</li></ul>Candidate Profile &amp; Requirements<ul><li>Experience: Proven experience in a senior facilities management role with deep knowledge of Quality Assurance programs and best practices.</li><li>Expertise: Extensive expertise and practical experience in facilities management, with a track record of implementing successful strategies.</li><li>Attention to Detail: A meticulous approach to monitoring and inspecting services and processes to identify and resolve issues proactively.</li><li>Communication: Exceptional communication and interpersonal skills, with the ability to effectively report findings, present solutions, and collaborate at all organizational levels.</li><li>Technical Background: A bachelor&rsquo;s degree in engineering is highly preferred, coupled with over 30 years of relevant professional experience.</li></ul>Job Types: Part-time, Temporary, Contract Contract length: 3-6 monthsPay: From AED8,000.00 per monthApplication Question(s):<ul><li>Are you a Engineer with 30+ years of Experience in Facilities Management &amp; Quality Assurance</li></ul>Experience:<ul><li>Facilities Management : 10 years (Required)</li><li>Quality Assurance: 10 years (Required)</li></ul>Application Deadline: 13/09/2025

Mentor - Quality Assurance & Facilities Management

L&T Technology Services Ltd.

<div><div><div>Manager - QA/QC</div>LNT/M/1442617<ul>
PTD-Power Transmission &amp; Distribution - ICDamam, SA</ul></div><div><div><div><ul><div><div><div>
Posted On</div><div>
18 Aug 2025</div></div></div><div><div><div>
End Date</div><div>
14 Feb 2026</div></div></div><div><div><div>
Required Experience</div><div>
15 - 20 Years</div></div></div></ul></div></div></div></div>
 <div><div><div>Skills</div></div><div><div>
Knowledge &amp; Posting Location<div>
QUALITY CONTROL
QUALITY MANAGEMENT
ISO
INSPECTION
QUALITY ASSURANCE
</div></div><div>Minimum Qualification<div>
BACHELOR OF ENGINEERING (BE)
BACHELOR OF TECHNOLOGY (BTECH)</div></div></div></div>
 <div><div><div>Job Description</div></div><div> 
<ul><li>
Study the approved drawings, material/equipment approvals, and technical specifications, standards etc. required for the project and implement the same as applicable.</li><li>
Draft and finalize Project Quality Assurance Plan (PQAP) for the assigned project</li><li>
Establish Inspection and Test Plan (ITP) and checklists for various construction activities of project and ensure its implementation.</li><li>
Obtain customer approval of various quality documents from internal /customer representative and coordinate &amp; implement the same across the project.</li><li>
Review and edit method statements in consultation with Construction Manager/Site Engineers for various construction activities.</li><li>
Raise / ensure work/material/equipment Inspection Requests (IR) as per contract requirements / ITPs on time and on regular basis.</li><li>
Ensure all quality requirements of projects of subcontracted works (document/ approvals/inspections/other).</li><li>
Coordinate with site team for arranging inspections/ tests and close out of comments</li><li>
Ensure the preparation, review, approval and maintenance of all documents / records of quality function in traceable way.</li><li>
Conduct orientation/ training / quality promotion programs as required on project.</li><li>
Raise Non-Conformance Reports (NCR) for any deviations and also follow up for necessary corrective actions to close the NCRs.</li><li>
Provide supervision, guidance, and technical support</li></ul></div></div>

Manager - QA/QC

<div>Line of Service
Assurance
Industry/Sector
Not Applicable
Specialism
Assurance
Management Level
Senior Manager
Job Description &amp; Summary
At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.
 
 
In financial statement audit at PwC, you will focus on obtaining reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor&rsquo;s report that includes the auditor&rsquo;s opinion.
PwC Global Overview
With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organisations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.
PwC Middle East Overview
Established in the region for 40 years, PwC has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
Line of Service Overview
Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC&rsquo;s global network that is operating worldwide. PwC Middle East&rsquo;s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.
What is expected from you?
As an Audit Senior Manager, you will be in charge of an iconic client portfolio and you will be responsible for managing the full cycle of your audit assignments. You will be working as part of a team of problem solvers with extensive Auditing experience. Your job duties will include but will not be limited to:
<ul><li>Assisting proactively in the management of a portfolio of client, where you will be responsible for the day-to-day management client liaison and technical issues management
</li><li>Being responsible for business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients
</li><li>Developing strategies to solve complex technical challenges and contribute to the development of your own and your team&rsquo;s technical acumen
</li><li>Assisting in the management and delivering of large projects, ensuring that key deadlines are met
</li></ul><ul><li>Acting in charge of designing the audit strategy and managing the audit execution in allignment with the engagement leader guidance. You will advise clients on financial reporting and regulatory developments, as well as staying up to date with the regulatory changes by attending internal and external seminars
</li><li>Managing client relations with senior management, including delivering presentations to the board of directors and audit committees
</li><li>Ensuring you are adhering to compliance with the risk, quality and independence matters
</li><li>Keeping up to date with local and national business and economic issues
</li><li>Being responsible for the coaching, mentoring and development of team members reporting to you while caring about their well-being
</li><li>Encouraging involvement in digital initiatives and the use of audit transformation technologies, as well as the use of alternative delivery models, in order to ensure compliance with our firm's vision and ensure a more robust audit
</li><li>Taking part of the recruitment process for interviewing and selecting the most competent candidates as per PwC hiring standards
</li></ul>What will you bring?
You are ambitious and get use of opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:
<ul><li>A degree in accounting, finance or other related academic major
</li><li>Minimum of 8-10 years of professional experience in external financial audit in one of the big 4
</li><li>Completed a recognised professional qualifications such as ACCA, CA, ACA, CPA
</li><li>Experience working with X industries/clients is considered an asset
</li><li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment
</li><li>Bilingual proficiency in Arabic and English (oral and written) is a plus
</li></ul><ul><li>Strong project management skills and experience managing an audit from planning to completion
</li><li>Confidence in challenging yourself and others to complete high quality testing and documentation
</li><li>Ability to establish and nurture positive relationships across all levels - both internally and externally
</li><li>Driving innovative thinking and supports others through change and uncertainty to overcome hurdles
</li><li>Experience encouraging a team environment that promotes collaboration and constructive challenge and has demonstrated the ability to act quickly to resolve team issues and questions
</li><li>Taking pride in your work and in the Audit profession, showing resilience and demonstrating dedication to self-development including being agile and innovative in the digital world
</li><li>Promoting and encouraging others to value difference when working in diverse teams
</li><li>Knowledge in any Audit technologies, and experience using Data Analytics tools
</li></ul>The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that help us deliver our business strategy - that make up &ldquo; The PwC Professional &rdquo;.
The PwC Professional framework plays a significant role in outlining the capabilities needed by our people to flourish, learn and develop together as leaders at every level. The framework exists to support the development and career progression of our people, helping them to meet the expectations of our clients, colleagues and communities in today&rsquo;s changing global marketplace.
Why you&rsquo;ll love working for PwC
We&rsquo;re a business that leads with the heart and we prioritise our people. Led by our value of care, we find ways to help our people, our clients and one another. With PwC, you will ignite a meaningful career and will be provided with a range of financial and non-financial rewards and benefits designed to encourage your growth, like:
<ul><li>A competitive remuneration plan in which you will be rewarded for your success and acknowledged for the value you provide to our company .
</li><li>We encourage an inclusive and diverse culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. This makes us strong as a business, enabling us to solve important problems and deliver value to our clients.
</li><li>A flexible workframe to encourage work-life balance.
</li><li>We care about our employees' mental health and well-being by providing specialists to offer advice, as well as meditation, yoga, and other relaxation online sessions.
</li><li>Limitless opportunities for continuous learning and digital upskilling.
</li><li>A friendly atmosphere that encourages innovative mindsets, relationships development, and assisting others in growing and working in ways that bring out their best.
</li><li>A competitive Schooling allowance and insurance packages (As per PwC policy).
</li></ul>To learn more about our new equation that built this culture please visit this link .
If you&rsquo;re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you&rsquo;re a future PwCer.
Learn more about &ldquo; Life at PwC ME &rdquo; through this link .
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Policies, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Coaching and Feedback, Communication, Compliance Auditing, Complying With Regulations, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy {+ 32 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
Yes
Job Posting End Date
September 12, 2025</div>

Assurance - External Audit - Senior Manager- Cairo, Egypt

Omar Jibran Engineering Industries Ltd.

Job Title: ManagerDepartment: Quality Assurance (QA)Job Description:We need one energetic professional manager to run QA department including Production Process Quality Assurance and strict inspection at quality gates for Kaizen in internal rejection percentage and Zero Outflow of bad quality parts, respectively. The role oversees the QMS, manages inspection teams, and drives continuous improvement initiatives.Qualification:&middot; BE in Mechanical/Industrial/Manufacturing with CGPA of 3.0 and above from reputable institute.&middot; Effective leadership to train quality supervisors and inspectors is required.&middot; Excellent competency in determining RCA, CPA and PDCA using Excels and Graphs is required. Relevant experience in automobile parts manufacturing will be preferred.&middot; Facility in written English is required.Experience: 7 to 10 years out of which three years as Manager QA. Past experience in manufacturing of injection/blow molded parts is preferred.No. of Vacancies: OneTimings: 7:30 AM to 5:05 PM or as per job requirementSalary: PKR 150,000 to PKR 200,000 per month commensurate with qualification and experience.Benefits:1. Company maintained 1000cc car.2. Company provided Laptop.3. Medical facilities up to one basic salary per year at actual.4. Gratuity: one gross salary per year of confirmed service.5. Casual Leave (C/L), Sick Leave (S/L) 18 total, Earned Leaves (E/L) 14 days minimum.Place of Duty: OJ Karachi Plant: DSU-10, Pakistan Steel Downstream Industrial Estate, Bin Qasim, Karachi.SEND YOUR RESUME AT CAREERS@OJENGG.COMJob Type: Full-timeWork Location: In person

Manager, Quality Assurance (OJ Karachi)

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