senior medical billing specialist

Aire Medical Group

Los Angeles Food Allergy Institute / AllergyDox &ndash; Burbank, CAJob SummaryWe are seeking a highly experienced, detail-oriented, dependable, and proactive Senior Medical Billing Specialist to join our growing Allergy/Immunology practice in Burbank, California. The ideal candidate will have extensive experience with medical billing, insurance follow-up, accounts receivable management, denial resolution, payment posting, and experience working within the Tebra (Kareo) EHR/Practice Management system.This position is best suited for someone who can independently manage accounts receivable, insurance follow-up, denials, and payment posting within a fast-paced specialty medical practice. We are looking for a strong team member who is organized, accountable, professional, and capable of managing multiple priorities with minimal supervision.Responsibilities<ul><li>Verify billing information, insurance details, rates, coding, and supporting documentation for accuracy.</li><li>Submit and follow up on insurance claims in a timely manner.</li><li>Monitor accounts receivable and work aging reports to ensure prompt payment collection.</li><li>Follow up on denied, rejected, and no-response claims with insurance carriers.</li><li>Investigate and resolve billing discrepancies, payment issues, and patient billing inquiries professionally and efficiently.</li><li>Process payment posting, adjustments, refunds, and credit balances accurately.</li><li>Review ERAs/EOBs and ensure proper reconciliation of payments.</li><li>Work closely with management and clinical staff to resolve billing-related issues.</li><li>Maintain accurate billing and patient account records while safeguarding confidential information.</li><li>Identify areas for workflow improvement to enhance billing accuracy and operational efficiency.</li><li>Assist with patient balance follow-up and collections.</li><li>Ensure compliance with HIPAA regulations, payer guidelines, and office policies.</li><li>Perform additional administrative, billing, and accounting duties as assigned.</li></ul>Preferred Qualifications<ul><li>High school diploma or equivalent required.</li><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, Business, Healthcare Administration, or related field preferred.</li><li>Minimum of 2 years of experience working with Tebra (Kareo) EHR/Practice Management system strongly required.</li><li>Minimum of 5 years of stable medical billing and accounts receivable experience with one company required.</li><li>Experience with PPO, HMO, Medicare, Medi-Cal, and IPA claims is required.</li><li>Strong understanding of insurance follow-up, denials management, payment posting, and accounts receivable processes.</li><li>Proficiency in Microsoft Excel and billing/accounting software.</li><li>Excellent organizational skills and strong attention to detail.</li><li>Strong analytical, problem-solving, and critical-thinking abilities.</li><li>Excellent verbal and written communication skills.</li><li>Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.</li><li>Allergy/Immunology or specialty medical office experience is preferred.</li></ul>Compensation<ul><li>$37&ndash;$42 per hour, depending on experience and qualifications.</li><li>Compensation will be based on specialty billing knowledge, Tebra (Kareo) proficiency, insurance follow-up experience, denial management experience, and overall medical billing/accounts receivable background.</li></ul>Schedule<ul><li>Full-time</li><li>Monday&ndash;Friday</li><li>8:00 AM &ndash; 5:00 PM</li></ul>Benefits<ul><li>401(k)</li><li>Paid sick time</li><li>Paid vacation</li><li>Retention Bonus</li><li>Opportunities for growth and advancement</li><li>Supportive team environment</li></ul>Work LocationIn-person Burbank, CaliforniaAdditional InformationWe are looking for someone who is highly reliable, professional, and committed to long-term growth within our company. The ideal candidate should be a strong team player with excellent work ethic, good moral values, professionalism, respect toward patients and coworkers, and a positive attitude. We value individuals who are accountable, dependable, proactive, organized, and motivated to grow with our practice long term.Pay: $37.00 - $42.00 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul>Experience:<ul><li>Medical billing: 4 years (Required)</li></ul>License/Certification:<ul><li>Medical Billing Certification (Required)</li></ul>Work Location: In person

Senior Medical Biller

Nobox Idea

We are looking for an experienced Medical Billing Specialist to join our US healthcare revenue cycle team. The ideal candidate must have hands-on experience with Workers' Compensation (WC) and Personal Injury (PI) medical billing and be proficient in eClinicalWorks (eCW).Key Responsibilities<ul><li>Process and manage US Workers' Compensation and Personal Injury medical claims.</li><li>Submit claims and follow up on unpaid, denied, or rejected claims.</li><li>Communicate with insurance adjusters, attorneys, case managers, case paralegals, and medical providers,.</li><li>Verify patient and claim information for accuracy.</li><li>Post payments and reconcile accounts.</li><li>Maintain accurate documentation in eClinicalWorks (eCW).</li><li>Ensure timely claim resolution and maximize collections.</li><li>Meet daily productivity and quality standards.</li></ul>Requirements<ul><li>Minimum 2 years of experience in US Medical Billing.</li><li>Hands-on experience with Workers' Compensation (WC) and Personal Injury (PI) billing.</li><li>Must have working knowledge of eClinicalWorks (eCW).</li><li>Strong understanding of the US healthcare billing process.</li><li>Excellent English communication skills (written and verbal).</li><li>Good analytical, organizational, and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Qualifications<ul><li>Experience working with US medical practices.</li><li>Knowledge of CPT, ICD-10, and HCPCS coding.</li><li>Experience handling insurance follow-up, denials, appeals, and accounts receivable.</li></ul>Benefits<ul><li>Competitive salary.</li><li>Career growth opportunities.</li><li>Professional work environment.</li><li>Ongoing training and development.</li></ul>Work Location: In person

Medical Billing Specialist

MDAssociates, Inc.

OVERVIEW - This is an entry-level to intermediate-level position - A Medical Billing Specialist manages the healthcare revenue cycle by preparing and submitting insurance claims, following up on payments, handling denials, and billing patients for their portion, ensuring providers get paid accurately and efficiently by translating services into standardized codes, verifying insurance, and maintaining records in billing software, all while adhering to HIPAA Regulations.Key Responsibilities<ul><li>Claim Submission: Create and send claims to insurance companies (private, state, employer) for reimbursement.</li><li>Data Entry: Entering patient and billing info accurately into software.</li><li>Payment Follow-Up: Track claims, follow up on unpaid or denied claims, and submit appeals.</li><li>Patient Billing &amp; Collections: Generate patient invoices, discuss payments, and set up payment plans.</li><li>Patient Communication: Answer patient billing questions, explain EOBs (Explanation of Benefits), and assist with financial solutions.</li><li>Insurance Verification: Check patient eligibility and benefits with payors as needed and for follow up upon denial.</li></ul>Essential Skills &amp; Knowledge<ul><li>HIPAA Compliance: Protecting patient confidentiality.</li><li>Software &amp; Computer Proficiency: Using payor/billing systems.</li><li>Communication: Interacting with patients, providers, and insurers professionally via telephone, email, chat, etc.</li></ul>Job Type: Full-timePay: $16.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Available to report to work IN PERSON in Kilmarnock, VA Monday through Friday, 8:15A to 5P? (Y/N)</li></ul>Experience:<ul><li>Medical billing: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Kilmarnock, VA 22482 (Required)</li></ul>Work Location: In person

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>
<h3 class="jobSectionHeader">
About the Role:</h3>

As a Senior Billing Specialist , you will serve as the main point of contact for all billing-related inquiries. You will be responsible for billing and processing charges, researching outstanding billing items, generating invoices, reviewing and validating refunds, and continuously providing feedback to the management team with inaccurate findings to solve problems and fine-tune processes. You will interact with internal departments to ensure the timely handling and resolution of cases and assist our sales team in an operational capacity to close a sale and generate quotes. This will require an intimate understanding of how the Quote-to-Cash process works and being able to troubleshoot issues as they come up. Motive is seeking an ambitious individual with strong organizational skills and a high level of attention to detail and accuracy to join our focused and motivated team.
<h3 class="jobSectionHeader">
What You'll Do:</h3>
<ul>
<li>Oversee the billing status of accounts by researching and resolving any billing inconsistencies, errors, and assisting in clearing all lender requirements</li>
<li>Analyze billing documents and other data for accuracy and completeness, acquiring missing or correcting data when necessary</li>
<li>Create customized funding invoices specific to each lender for the VF deals, ensuring timely billing and accuracy.</li>
<li>Escalating any discrepancies in documentation to the relevant departments.</li>
<li>Collaborate cross functionally between Sales, CS, Accounts Management, and Order Management to resolve or expedite issues.</li>
<li>Timely invoicing with accuracy.</li>
<li>Handle all billing-related cases, especially concerns related to tax issues, lender fee issues, or VF Invoice adjustments.</li>
<li>Manage the complete billing cycle, encompassing the identification and resolution of any related discrepancies or issues.</li>
<li>Ensure proper period cut-off for month-end close procedures.</li>
<li>Be the point person to answer billing-related support cases.</li>
<li>Support vendor operations and address any related concerns.</li>
<li>Work closely with other functional teams to ensure sales orders are fulfilled timely, resolve outstanding issues, and ensure data quality and accuracy</li>
<li>Provide accurate and timely reporting.</li>
<li>Generate reports based on specified needs</li>
<li>Able to run audits, identify root causes and provide timely resolution</li>
<li>Comfortable working with spreadsheets, internet applications, and ERP systems</li>
<li>Maintain the integrity and accuracy of data while entering it into various electronic systems</li>
<li>Evaluate the billing process and recommend improvements where possible</li>
<li>Handle card and ACH chargebacks end-to-end, including intake, investigation, evidence packaging, representation, and outcome booking, ensuring adherence to network/bank timelines and Motive policies.</li>
<li>Manage cancellations and early terminations, validating eligibility, coordinating with cross-functional stakeholders, and ensuring accurate billing adjustments, credits, and held-to-contract fees.</li>
<li>Support Enterprise (ENT) billing by reviewing complex contracts, validating pricing and terms, and coordinating custom invoicing or schedules to ensure accurate and timely billing for strategic accounts.</li>
<li>Perform billing audits and reconciliations (e.g., invoice vs. usage, GL tie-outs, partner funding files), identifying root causes of discrepancies and driving corrective actions with relevant teams.</li>
<li>Maintain SOX-compliant documentation and audit trails for billing changes, refunds/credits, and write-offs, ensuring readiness for internal and external audits.</li>
<li>Available to work US Hours 9 to 6</li>
</ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul><li>2-3 years of experience in a Billing or Billing-related role</li>
<li>Independent self-starter and adaptable in a fast-paced and changing environment</li>
<li>Excellent communication skills (written and verbal)</li>
<li>High level of attention to detail</li>
<li>Ability to work well with ambiguity, solve problems, and think on your feet</li>
<li>Expertise with Google Suite and Microsoft Office</li>
<li>A good command of Excel and Google Sheets</li>
<li>Comprehensive knowledge of Zuora is a plus</li>
<li>Expertise in Salesforce.com is a plus</li>
<li>Bachelor's (BA/BS) degree in accounting or finance is a plus</li></ul></div> 
<div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</div></div>

Senior Billing Specialist

MarinHealth

<div>
 
 About Marinhealth
 
 
 
 Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare&rsquo;s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
 
 
 MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
 
 
 
 Company
 
 
 
 Prima Medical Foundation dba MarinHealth Medical Network
 
 
 
 Work Shift
 
 
 
 8 Hour (days) (United States of America)
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Job Description Summary
 
 
 
 The Billing Specialist is responsible for the coordination of full-scope for each assigned specialty. In conjunction with Practice Leaders ensures accurate charge capture and management of the reconciliation process. Daily review and working of revenue cycle work queues is essential. Communicates with coding vendor regarding surgical procedures. Trains support staff on appropriate billing procedures. Works with Revenue Cycle and Operation Directors on overall status of outstanding billing for these specialties.
 
 
 
 Pay Range
 
 
 
 
 Job Requirements, Prerequisites and Essential Functions:
 
 
 
 $23.00 - $27.40 - $31.73
 
 
 
 Essential Functions And Responsibilities
 
 
 
 <ul>
 <li>
 Effectively uses application of &ldquo;Current Procedural Terminology&rdquo; (CPT) coding system; interprets appropriately and accurately.
 </li>
 <li>
 Ensures clinical staff and providers submit proper and accurate documentation for the services being provided.
 </li>
 <li>
 Serves as a liaison/resource for clinical and non-clinical staff regarding revenue cycle processes.
 </li>
 <li>
 Responsible for completion of all claims and itemized bills daily, with complete accuracy.
 </li>
 <li>
 Responsible for the daily review of appropriate reports from Apex and reporting any discrepancies to the Practice Leader.
 </li>
 <li>
 Performs quality control functions on claims and itemized bills to ensure overall accuracy to assure prompt and correct payments.
 </li>
 <li>
 Fosters effective working relationships with external organizations and agencies as required.
 </li>
 <li>
 Responsible for maintaining a strong focus on assigned tasks and at all times being a strong team player.
 </li>
 <li>
 Ability to exercise initiative, decision-making, and problem solving.
 </li>
 <li>
 Ability to manage multiple tasks in a busy clinical environment.
 </li>
 <li>
 Ability to prioritize tasks and manage time efficiently.
 </li>
 <li>
 Other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong interpersonal skills with ability to communicate in a clear and positive manner both verbally and in writing.
 </li>
 <li>
 Ability to read, understand, and follow oral and written instruction with attention to detail required.
 </li>
 <li>
 Ability to problem solve and monitor / track data, identify trends and create solutions.
 </li>
 <li>
 Understanding of insurance payors, prior authorizations and eligibility requirements.
 </li>
 <li>
 Knowledge of computer systems and applications, i.e. Microsoft Office, Excel, Word.
 
 
 </li>
 </ul>
 
 Licensure
 
 
 
 <ul>
 <li>
 Coding specialist certification preferred.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High school diploma or General Education Degree (GED) required.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience in medical billing.
 </li>
 <li>
 Experience in health care customer service.
 </li>
 <li>
 Experience with Apex/Epic preferred.
 </li>
 <li>
 Experience and current knowledge of ICD10CM, CPT, and HCPCS coding methods. Coding experience a plus.
 
 
 </li>
 </ul>
 
 Accommodation
 
 
 
 Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org.
 
 
 
 C.A.R.E.S. Standards
 
 
 
 MarinHealth seeks candidates ready to model our C.A.R.E.S. standards&mdash;Communication, Accountability, Respect, Excellence, Safety&mdash;which foster a healing, trust-based environment for patients and colleagues.
 
 
 
 Health &amp; Immunizations
 
 
 
 To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.
 
 
 
 Compensation
 
 
 
 The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth&rsquo;s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.
 
 
 
 Equal Employment
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
</div>

Medical Billing Specialist, Orthopedics, (Novato), Full-Time, Days

Guardian Pharmacy

<div>Pink Hill, North Carolina, United States of America
Extraordinary Care. Extraordinary Careers.
With one of the nation&rsquo;s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Southern Pharmacy Services, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Pink Hill, North Carolina.
Why Southern Pharmacy Services? We&rsquo;re reimagining medication management and transforming care.
Who We Are and What We&rsquo;re About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
Regional Billing Specialist
Works directly with the Regional Billing Lead and Regional Billing Manager to execute various billing tasks for each of the pharmacy locations. Assisting in audit compliance, vaccine billing, Medicare open enrollment, ancillary billing charges, cost comparisons and other billing-related tasks.
Schedule Needed: (Remote)
Monday - Friday 8:00am-5:00pm
Attributes Required:
<ul><li>Work Ethic/Integrity &ndash; must possess intrinsic drive to excel coupled with values in line with company philosophy</li><li>
Strategy and Planning &ndash; ability to think ahead, plan and manage time efficiently</li><li>
Problem Solving &ndash; ability to analyze causes and solve problems at both a strategic and functional level with minimal direction</li><li>
Team Oriented &ndash; ability to work effectively and collaboratively with all team members</li><li>
Detail Oriented &ndash; ability to provide attention to detail</li><li>
Organizational &ndash; ability to organize work around multiple priorities and deadlines</li></ul>
Essential Job Functions (include the following):<ul><li>
Assist in researching, identifying and organizing documentation related to the timely processing of PBM audit requests for all SPS locations</li><li>
Assist in monitoring and executing all billing-related functions surrounding vaccine clinics</li><li>
Create ancillary revenue billing transactions according to contract and pharmacy performance at required intervals (monthly, quarterly, etc..)</li><li>
Participate in special enrollment and open enrollment activities as needed</li><li>
Perform new admission medication cost reviews as needed</li><li>
Provide customer service to internal and external customers as needed</li><li>
Update and process low income subsidies as needed</li><li>
Any other responsibilities as directed by supervisor</li></ul>
Education and/or Certifications:<ul><li>
High School diploma required, college degree in business preferred</li><li>
Pharmacy Technician registration required; National Certification preferred (PTCB)</li></ul>
Skills and Qualifications:<ul><li>
Excellent computer skills, including MS Office (Excel, Word, Teams)
</li><li>Excellent verbal and written communication skills; professional demeanor</li><li>
Strong attention to detail and analysis skills</li><li>
Ability to maintain confidentiality at all levels</li><li>
Ability to work to deadlines and balance multiple priorities</li><li>
Strong work ethic and desire to excel</li><li>
Pharmacy experience required</li><li>
Collections and Adjudication experience preferred</li><li>
FrameworkLTC and FrameworkECM experience required</li><li>
Strong knowledge of 3rd party insurance requirements</li><li>
Strong knowledge of pharmacy documentation requirements preferred</li></ul>
Work Environment:
<ul><li>Ability to work flexible hours</li></ul>
What We Offer:
Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, &ldquo;Treat others as you would like to be treated.&rdquo; 
 
Compensation &amp; Financial<ul><li>
Competitive pay</li><li>
401(k) with company match</li></ul>
Family, Health &amp; Insurance Benefits (Full-Time employees working 30+ hours/week only)<ul><li>
Medical, Dental and Vision
</li><li>Health Savings Accounts and Flexible Spending Accounts</li><li>
Company-paid Basic Life and Accidental Death &amp; Dismemberment
</li><li>Company-paid Long-Term Disability and optional Short-Term Disability</li><li>
Voluntary Employee and Dependent Life, Accident and Critical Illness</li><li>
Dependent Care Flexible Spending Accounts</li></ul>
Wellbeing<ul><li>
Employee Assistance Program (EAP)</li><li>
Guardian Angels (Employee assistance fund)</li></ul>
Time Off<ul><li>
Paid holidays and sick days</li><li>
Generous vacation benefits based on years of service</li></ul>
The Guardian Difference
Our clients require pharmacy services that aren&rsquo;t &ldquo;cookie cutter.&rdquo; That&rsquo;s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients&rsquo; needs.
Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.
Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today&rsquo;s dynamic business environment.
At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.
Join us to discover what your best work truly looks like.</div>

Regional Billing Specialist

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div><div>
<h3 class="jobSectionHeader">
About the Role:</h3> 

Motive is looking for a Senior Billing Specialist, Chargebacks (L3) to join our Billing/Collections organization with a primary focus on chargebacks, payment disputes, and complex billing exception management. In this role, you will own the end-to-end dispute lifecycle across Card and ACH payments, partnering closely with Billing, Collections, Accounting, Customer Success, Sales, and Enterprise Systems to investigate root causes, mitigate financial loss, and improve the customer experience.

This is a high-impact finance operations role for someone who can operate independently, exercise strong judgment, and bring structure to ambiguous situations. You will be responsible not only for resolving disputes accurately and on time, but also for identifying patterns, strengthening controls, improving workflows, and helping scale a best-in-class billing and payments operation. The ideal candidate combines deep operational discipline with strong analytical skills, sound risk judgment, and a bias for process improvement.
<h3 class="jobSectionHeader">
What You'll Do: 
</h3>
<ul><li>Own the end-to-end lifecycle for card and ACH chargebacks and payment disputes, including intake, investigation, evidence gathering, representation, issuer response tracking, and final disposition</li>
<li>Manage dispute timelines and ensure all cases are submitted accurately and within network, processor, and banking deadlines</li>
<li>Analyze dispute drivers and payment-failure trends to identify root causes, reduce avoidable losses, and improve dispute win rates</li>
<li>Partner cross-functionally with Billing, Collections, Accounting, Customer Success, Sales, Order Management, and Enterprise Systems to resolve complex billing and payment issues</li>
<li>Review customer accounts, invoices, contracts, refunds, credits, cancellations, and payment history to support accurate dispute resolution and account remediation</li>
<li>Support complex billing scenarios, including enterprise invoicing, contract-specific terms, early terminations, billing adjustments, and held-to-contract fee validation</li>
<li>Perform reconciliations across disputes, refunds, credits, invoices, and payment activity to ensure accurate financial records and clean month-end close support</li>
<li>Maintain complete, audit-ready documentation for billing adjustments, dispute outcomes, refunds, write-offs, and related approvals in accordance with internal control requirements</li>
<li>Identify operational gaps and process breakdowns across billing and payments workflows, then recommend and help implement scalable fixes</li>
<li>Create and maintain SOPs, playbooks, and documentation for dispute handling, exception management, and billing controls</li>
<li>Produce recurring and ad hoc reporting on dispute volumes, resolution outcomes, loss trends, aging, and operational performance</li>
<li>Serve as a subject matter expert for chargebacks and payment disputes, helping train peers and elevate team standards across documentation quality, controls, and execution discipline</li>
</ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul> <li>2-3+ years of experience in billing, payments, accounts receivable, dispute operations, or a related finance operations function</li>
<li>Hands-on experience managing chargebacks, payment disputes, or exception-based payment operations in a high-volume environment</li>
<li>Strong understanding of billing operations, payment flows, refunds, credits, cancellations, and account reconciliation</li>
<li>Demonstrated ability to investigate complex issues, assess risk, and drive cases to resolution with a high degree of accuracy and ownership</li>
<li>Strong analytical skills with the ability to identify trends, connect operational issues to root causes, and recommend practical corrective actions</li>
<li>Excellent written and verbal communication skills, with the ability to work effectively across finance, operations, and commercial teams</li>
<li>High attention to detail and strong documentation discipline, especially in deadline-driven and controlled environments</li>
<li>Proven ability to work independently, manage competing priorities, and perform well in a fast-paced, evolving organization</li>
<li>Advanced proficiency in Excel and Google Sheets; comfort working across multiple systems and large operational datasets</li>
<li>Experience with Zuora, Salesforce, payment processors, or ERP platforms is strongly preferred</li>
<li>Experience in SaaS, fintech, payments, or a high-growth technology environment is a plus</li>
<li>Bachelor&rsquo;s degree in Accounting, Finance, Business, or a related field is a plus</li>
<li>Availability to work US business hours, M-F 9am-6pm PT</li>
<li>2-3+ years of experience in billing, payments, accounts receivable, dispute operations, or a related finance operations function</li>
<li>Hands-on experience managing chargebacks, payment disputes, or exception-based payment operations in a high-volume environment</li>
<li>Strong understanding of billing operations, payment flows, refunds, credits, cancellations, and account reconciliation</li>
<li>Demonstrated ability to investigate complex issues, assess risk, and drive cases to resolution with a high degree of accuracy and ownership</li>
<li>Strong analytical skills with the ability to identify trends, connect operational issues to root causes, and recommend practical corrective actions</li>
<li>Excellent written and verbal communication skills, with the ability to work effectively across finance, operations, and commercial teams</li>
<li>High attention to detail and strong documentation discipline, especially in deadline-driven and controlled environments</li>
<li>Proven ability to work independently, manage competing priorities, and perform well in a fast-paced, evolving organization</li>
<li>Advanced proficiency in Excel and Google Sheets; comfort working across multiple systems and large operational datasets</li>
<li>Experience with Zuora, Salesforce, payment processors, or ERP platforms is strongly preferred</li>
<li>Experience in SaaS, fintech, payments, or a high-growth technology environment is a plus</li>
<li>Bachelor&rsquo;s degree in Accounting, Finance, Business, or a related field is a plus</li>
<li>Availability to work US business hours, M-F 9am-6pm PT</li>
</ul>
</div></div><div>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</div></div>

Senior Billing Specialist - Chargebacks

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9638 senior medical billing specialist jobs Near Me

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Senior Billing Specialist - Chargebacks