senior operations analyst

Utility Services, Inc.

<p><b>The Role</b></p><p>Utility Services is seeking an Analyst or Senior Operations and Planning Analyst to join our growing compliance consulting team. This role supports electric utilities and other power industry participants in meeting the North American Electric Reliability Corporation (NERC) Reliability Standards.</p><p>As a Senior Operations and Planning Analyst, you will provide technical leadership within our compliance consulting team. You will lead client engagements, mentor junior staff, and contribute to the development of compliance programs, templates, and internal tools. You will serve as a trusted subject matter expert, working directly with clients and internal staff to navigate complex regulatory requirements.</p><p>This position is ideal for someone with strong experience in NERC compliance who is looking to take on leadership responsibilities with an established company.</p><p><b>About Us</b></p><p>Utility Services was founded over 16 years ago and is a growing compliance and security consulting firm based in Vermont, specializing in helping electric utilities navigate the complex landscape of the NERC Reliability Standards and strengthen their operational compliance programs.</p><p>The electric sector is undergoing significant transformation as the grid evolves to support renewable energy, large electric loads, and new technologies, and we're looking for someone who wants to adapt with us.</p><p>Our employees work a hybrid schedule, spending two days per week in our office in Waterbury, Vermont, and three days working remotely. Waterbury is located near some of Vermont&rsquo;s best hiking, mountain biking, and skiing, and is approximately 30 minutes from Burlington, Vermont&rsquo;s largest city.</p><p><b>What You&rsquo;ll Do</b></p><p>Leadership &amp; Client Engagement</p><ul><li>Serve as a primary or backup point of contact for client relationships</li><li>Provide high-quality technical guidance and compliance expertise to clients</li><li>Prepare and deliver client presentations, workshops, and compliance updates</li><li>Work with junior associates and analysts in client engagements, including NERC audits, spot checks, and self-certifications</li></ul><p>Technical Compliance Work</p><ul><li>Maintain a strong working knowledge of NERC O&amp;P Reliability Standards</li><li>Review and analyze compliance documentation, test reports, and operational evidence</li><li>Evaluate protection system programs, maintenance records, and performance data</li><li>Review technical materials such as one-line diagrams and system models</li><li>Monitor and interpret regulatory developments from FERC, NERC, and Regional Entities</li></ul><p>Program Development &amp; Internal Contributions</p><ul><li>Develop and refine compliance templates, procedures, and documentation frameworks</li><li>Provide feedback on scopes of work and client deliverables</li><li>Identify and implement improvements to internal processes and tools</li><li>Support the development of new service offerings and business opportunities</li></ul><p>Training &amp; Mentorship</p><ul><li>Provide guidance and mentorship to junior analysts and associates</li><li>Support onboarding and the technical development of new team members</li><li>Assist in developing and delivering internal training programs</li><li>Contribute to team meetings and knowledge-sharing initiatives</li></ul><p>Industry Engagement</p><ul><li>Participate in industry groups, forums, and standard development activities</li><li>Maintain awareness of emerging issues impacting Operations &amp; Planning compliance</li><li>Support company visibility through industry engagement and networking</li></ul><p><b>Who You Are</b></p><ul><li>Bachelor&rsquo;s degree in engineering, electrical engineering, or related technical field, or equivalent military/technical experience</li><li>2&ndash;7+ years of experience in NERC Operations &amp; Planning compliance or electric utility operations</li><li>Strong understanding of NERC Reliability Standards</li><li>Experience supporting or leading audits, compliance programs, or regulatory initiatives</li><li>Excellent written and verbal communication skills</li><li>Strong analytical, organizational, and problem-solving skills</li><li>Detail-oriented with strong organizational skills</li><li>Ability to work independently while collaborating within a team environment</li><li>Experience mentoring or leading junior staff</li><li>Proficiency with Microsoft Office tools</li><li>Excited about staying in or returning to Vermont</li></ul><p><b>Why This Opportunity</b></p><ul><li>Join an established company as we grow with opportunities to mentor newer staff and shape internal processes</li><li>Continue to develop and showcase specialized expertise in NERC Operations &amp; Planning compliance</li><li>Continue working in an industry experiencing significant growth and transformation</li><li>Opportunity for professional development and advancement.</li></ul><p>Pay: $68,000.00 - $110,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Waterbury, VT 05676</p>

Analyst/Senior Operations & Planning (O&P) Analyst

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><p></p><div><p><br>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Why you'll love this job</b></h2></div><p></p><div><p><br>
The Analyst/Senior Analyst, Compensation Operations is part of the Global Compensation, Mobility, and People Support team within the People Division. This role is responsible for supporting the operational execution of compensation programs, with a focus on severance administration, reporting, compliance, and vendor coordination. The position plays a key role in ensuring accurate and timely processing of compensation-related activities and supports the development and implementation of compensation policies and procedures.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll do</b></h2></div><p></p><div><p><i><br>
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><br>
<p></p><ul><li>
Administer severance packages, including calculations, documentation, and prepares materials needed for communication with impacted team members.</li><li>
Prepare and analyze compensation reports, providing insights and recommendations to senior management.</li><li>
Ensure all compensation activities comply with legal and regulatory requirements.</li><li>
Coordinate with internal departments such as People, Finance, and Legal to ensure seamless execution of compensation operations.</li><li>
Liaise with external vendors to manage compensation-related services and ensure service level agreements are met.</li><li>
Maintain accurate records and documentation for all compensation-related activities.</li><li>
Assist in the development and implementation of compensation policies and procedures.</li><li>
Provide support during audits and reviews of compensation programs.</li><li>
Process, code, and reconcile departmental invoices to ensure accurate and timely payment in accordance with company policies.</li><li>
Support the development of the departmental budget and annual operating plan, including data collection, and variance analysis.</li><li>
Enhance and maintain departmental Standard Operating Procedures (SOPs) by identifying gaps, updating documentation, and proposing process improvements to strengthen operational efficiency.</li><li>
Other ad hoc duties as assigned.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
All you'll need for success</b></h2></div><p></p><div><p><b><br>
Minimum Qualifications &ndash; Education &amp; Prior Job Experience</b></p><ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Human Resources, Business Administration, or related field</li><li>
3+ years of experience in a highly analytical role, demonstrating strong attention to detail, exceptional organizational skills, and the ability to manage complex information with accuracy</li></ul><p></p><p><b><br>
Preferred Qualifications &ndash; Education &amp; Prior Job Experience</b>
</p><ul><li>5+ years of experience in compensation, accounting, benefits administration, or financial analysis</li><li>
Experience developing, revising, or implementing Standard Operating Procedures (SOPs)</li><li>
Experience supporting or managing compensation programs (e.g., severance)</li><li>
Prior experience supporting audits or compliance reviews</li><li>
Experience partnering with cross functional teams and external vendors to support compensation related workstreams</li></ul><p></p><p><b><br>
Skills, Licenses, and Certifications</b></p><ul><li>
Strong analytical, organizational, and problem-solving skills, including the ability to identify gaps in processes and contribute to SOP improvements</li><li>
Advanced Excel or financial analysis skills (e.g., pivot tables, Power Query, modeling)</li><li>
Proficient in Microsoft Office</li><li>
Strong attention to detail with the ability to maintain accurate documentation and follow established procedures</li><li>
Ability to work cross functionally with HR/People, Finance, Legal, and external vendors</li><li>
Demonstrated experience with invoice processing, coding, and financial reconciliation</li><li>
Working knowledge of budget development, forecasting, and financial modeling</li><li>
Professional certification preferred (e.g., CCP, CPA, CEBS, SHRM CP/SCP, PHR/SPHR)</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><p></p><div><p><br>
Feel free to take advantage of all that American Airlines has to offer:</p><br>
<p></p><ul><li>
Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Feel free to be yourself at American</b></h2></div><p></p><div><p><br>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.</p><p></p><p><br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div><p></p>

Analyst/Sr Analyst, Compensation Operations

Prime Communications

<div><p><b>Experience</b></p>
<p>
. 2&ndash;4 years of experience in financial analysis, operations analysis, or a similar role.</p>
<p>
. Experience working with large datasets and data-driven decision-making preferred.</p>
<p>
</p><p><b>Qualifications</b></p>
<p>
. Bachelor's degree is required, preferably in Finance, Business Administration, Accounting, or a related field.</p>
<p>
</p><p><b>Why Join Prime Communications?</b></p>
<p>
You'll be part of a collaborative and high-performing team that values innovation, continuous improvement, and professional growth. This role offers the opportunity to make a meaningful impact by leveraging data, technology, and emerging AI tools to drive smarter business decisions.</p>
Requirements:
<p><b>Position Summary</b></p>
<p>
Prime Communications, AT&amp;T's largest privately held authorized retailer with nearly 2,000 retail stores nationwide, is seeking a Financial Operations Analyst to support the growing needs of our Financial Operations department. This department plays a vital role in driving Payroll Efficiency, Workforce Management Analysis, Schedule Optimization, and Operational Excellence across the organization.</p>
<p>
The ideal candidate will be responsible for executing, monitoring, and improving business processes and policies to ensure operational and financial efficiency across the sales channel.</p>
<p>
</p><p><b>Key Responsibilities</b></p>
<p>
. Manage updates to hourly employees' timecards, ensuring all missing-hour requests are accurately processed in a timely manner.</p>
<p>
. Monitor and analyze operational and financial performance metrics to identify trends, variances, and opportunities for improvement.</p>
<p>
. Prepare, validate, and maintain recurring reports such as budgets, forecasts, KPIs, and ad hoc analyses.</p>
<p>
. Collaborate with cross-functional teams (Finance, Operations, HR) to improve processes and support business objectives.</p>
<p>
. Support monthly and quarterly close processes, including accruals, reconciliations, and variance analysis.</p>
<p>
. Ensure data accuracy and consistency across systems and reports.</p>
<p>
</p><p><b>Required Skills and Competencies</b></p>
<p>
. Strong analytical and problem-solving skills with high attention to detail.</p>
<p>
. Proficiency in data analysis and the ability to translate insights into actionable recommendations.</p>
<p>
. Strong communication skills, with the ability to present insights to both technical and non-technical stakeholders.</p>
<p>
. Ability to manage multiple tasks in a fast-paced, deadline-driven environment.</p>
<p>
. Strong understanding of KPI management and operational metrics that drive profitability.</p>
<p>
. Advanced proficiency in Microsoft Excel (including complex formulas, pivot tables, data modeling, and macro creation).</p>
<p>
. Basic knowledge of Artificial Intelligence (AI) concepts, including data modeling, automation, or use of AI-powered tools for analysis and reporting.</p></div>

Analyst - Financial Operations

OneDigital

<div><div><i>Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that&rsquo;s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other&rsquo;s truest selves.</i></div><div></div><div><i>
We understand that pursuing a new job is a big deal. Maybe you&rsquo;re afraid you won&rsquo;t fit in. Well, here&rsquo;s the good news. For us, the days of &ldquo;fit in to get in&rdquo; are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.</i></div><div></div><div>
Must be eligible to work in the United States without the need for work visa or residency sponsorship.</div><div></div><div>
Our Newest Opportunity:</div><div>
The Operations Analyst will play a pivotal role in ensuring that our operational processes consistently meet and exceed organizational standards and client expectations. This position involves a comprehensive evaluation of operational workflows, identifying areas for enhancement, and implementing strategic improvements. The Analyst will take ownership of evaluating operational losses, meticulously tracking and analyzing data to uncover trends and develop actionable solutions. Additionally, the Analyst will be integral to the successful launch and support of new services and products, ensuring they adhere to our high standards of quality and operational efficiency. Furthermore, the Analyst will be responsible for mapping all operational processes, maintaining these maps to ensure they are current and accessible to all teams.</div><div></div><div>
Key Responsibilities:</div><ul><li>
New Services/Product Launch: Participate as the analyst for any new services or products, ensuring all aspects of the launch and support are successful and meet quality standards.</li><li>
Quality Assurance: Ensure new services/products meet established expectations for quality of service and operational efficiency.</li><li>
Process Mapping: Own the mapping for all operational processes, ensuring they are kept up-to-date and accessible to all teams.</li><li>
Operational Metrics Evaluation: Evaluate key operational metrics, including efficiency and productivity reports, to identify areas of improvement and focus.</li><li>
Operational Evaluation: Assess and analyze operational workflows throughout all stages of our service delivery processes.</li><li>
Process Improvement: Identify areas where operational efficiency can be improved and recommend changes to enhance productivity and client satisfaction.</li><li>
Loss Evaluations: Conduct evaluations of operational losses to understand the reasons and analyze trends.</li><li>
Data Analysis: Track and analyze operational data to identify patterns and areas for improvement.</li><li>
Reporting: Prepare detailed reports on operational performance and loss evaluations, presenting findings to management.</li><li>
Action Planning: Develop and implement action plans to address identified issues and improve operational efficiency and client retention.</li><li>
Collaboration: Work closely with various departments to ensure a cohesive approach to operational improvement.</li><li>
Feedback Loop: Establish and maintain a feedback loop with internal teams to continuously gather insights and improve processes.</li></ul><div></div><div>
Qualifications:</div><ul><li>
Education/Expertise:<ul><li>
Bachelor&rsquo;s degree in Business, Operations Management, Analytics, or a related field.</li><li>
Minimum of 2-3 years of experience in a similar role, preferably within the insurance, financial services, PEO, or HR consulting industries.</li></ul></li></ul><div></div><div>
Required Attributes:</div><ul><li>
Excellent communication skills, both written and verbal.</li><li>
Ability to work independently and as part of a team.</li><li>
Strong problem-solving skills and attention to detail.</li><li>
Client-focused mindset with a passion for improving operational efficiency.</li><li>
Ability to manage multiple tasks and meet deadlines.</li></ul><div></div><div>
The typical base pay range for this role nationwide is $55,000 to $65,000 per year.</div><div>
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company&rsquo;s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.</div><div>
To learn more, visit: <div>www.onedigital.com/careers</div></div><div></div><div>
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.</div><div></div><div>
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, &ldquo;protected characteristics&rdquo;). A copy of the Federal EEO poster is linked <div>here</div>.</div><div></div><div>
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:</div><div></div><div><div>
City and County of San Francisco</div></div><div><div>
City of Los Angeles</div></div><div><div>
County of Los Angeles</div></div><div></div><div>
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or &lsquo;ban the box&rsquo;] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.</div><div></div><div><i>
In short, we believe in hiring the most qualified applicant for the position, regardless of background.</i></div><div></div><div>
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.</div><div>
 OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.</div><div></div><div>
Thank you for your interest in joining the OneDigital team!</div></div>

Operations Analyst - Remote

TD Bank

<div><p><b>Work Location </b>:
</p>New York, New York, United States of America
<p></p><p><b>Hours:
</b></p>40
<p></p><p><b>Line of Business:
</b></p>TD Securities
<p></p><p><b>Pay Detail:
</b></p>$110,000 - $130,000 USD
<p></p><p>TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
</p><p></p><p>As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
</p><p></p><p><b>Job Description:
</b></p><p>Preferred Qualifications:
</p><p></p><p><b>Company Overview
</b></p><p>TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients. The firm works with clients around the world, focusing selectively and strategically on the key financial centers: Toronto, Montreal, Calgary, Vancouver, New York, London, Singapore, and Tokyo. www.td.com
</p><p><b>Department Overview
</b></p><p>TD Securities Global Asset Servicing (GAS) is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving. Our dynamic team is divided into five main functional areas: Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, and Change Delivery.
</p><p>The GAS team partners with the front office and other groups globally to manage risk and deliver world class service to our global client base. The team provide operational support and control across the trade lifecycle. The team is heavily involved in new product initiatives and process improvements support the growing needs of the business. We take great pride in ensuring controls are continuously monitored and updated while focusing on exceeding customer expectations.
</p><p>If you are industrious, collaborative, innovative, and enjoy visionary thinking, joining our team could be an ideal opportunity for you.
</p><p><b>Global Asset Servicing &ndash; Corporate Actions Overview
</b></p><ul><li>Manage daily Corporate Action Events across multiple fixed income products.
</li><li>Familiarity with DTC, Euroclear and foreign depository clearance, settlements, and Asset Servicing.
</li><li>Knowledge of new bond issues, changes in terms and conditions to the indentures, details, and calculations of interest for P&amp;I, fixed and floating rate issues, bankruptcies, liquidations, defaults, consents, conversions, full and partial calls, and maturities.
</li><li>Responsible for processing Corporate Actions from trade date to settlement date including fails management over the complete event.
</li><li>Interact with operations groups globally to provide industry leading client service to external clients and internal stakeholders.
</li><li>Internal and external clients while developing relationships with colleagues across TDS Global Operations and Business Services.
</li></ul><p>The Global Asset Servicing Corporate Actions team is responsible for ensuring complete, accurate, and timely processing of all corporate actions as well as maintaining the multiple security masters (cross platform).
</p><p><b>Primary Responsibilities </b>:
</p><ul><li>Asset Servicing event creation in proprietary systems.
</li><li>Perform day-to-day processing and reconciliation of all Corporate Action Events.
</li><li>Identification, escalation, and resolution of corporate action issues understanding while working against critical deadlines.
</li><li>Processing ad-hoc bond conversion requests on 144A/REGS securities.
</li><li>Working with external brokers to process events on Repo / Stock Loan positions and settle claims.
</li><li>Respond to both internal and external inquiries expeditiously.
</li><li>Working in a dynamic environment; leverage expertise in key areas to deliver a superior work product.
</li><li>Partner with technology to development, implement and refine internal system and processes.
</li><li>Provide management feedback on custodian and vendor performance.
</li><li>Support direct manager in the delivery and monitoring of daily outputs and critical tasks.
</li><li>Efficiently maintain documentation for regulatory, compliance, and audit purposes.
</li><li>Drive new business initiatives and pursue automations in support of STP (straight through processing).
</li></ul><p></p><p><b>Qualifications:
</b></p><ul><li>5+ years&rsquo; experience in Asset Servicing Operations.
</li><li>Can collaborate with and encourage other team members in the pursuit of operational excellence.
</li><li>Possess excellent communication skills.
</li><li>Able to work in a fast-paced, deadline sensitive environment.
</li><li>Self-starter who is comfortable in a complex role interfacing with clients and internal teams.
</li></ul><ul><li>Strong knowledge of Excel (e.g., VLOOKUP, pivots, macros, etc.).
</li><li>Proven risk management skills, fostering a zero-tolerance policy for poor management practices.
</li><li>Broadridge NAPE experience is preferred
</li><li>Strong front-to-back ownership mentality
</li><li>Adept at multi-tasking skills with the ability to prioritize competing/conflicting priorities.
</li><li>Excellent analytical/problem solving skills while maintaining a sense of urgency.
</li><li>Understanding of industry best practices.
</li><li>Build strong relationships and work collaboratively within Global Operations and Business Services teams to support the growing needs of the business.
</li></ul><h3 class="jobSectionHeader"><b>Inclusiveness
</b></h3><p>At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, creating an environment where every employee can reach their potential.
</p><p>If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
</p><p>EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
</p><p></p><p>The Operations Analyst/Specialist II TDS coordinates and executes projects primarily focused on the continuous improvement of Operations and/or the attainment of organizational objectives. The Operations Analyst/Specialist II TDS assists Operations management in identifying opportunities for process improvements, analyzes options (including software, workflow changes, training needs, and procedure modification), and presents recommendations and implements change.
</p><p></p><p><b>Depth &amp; Scope:
</b></p><ul><li>Performs more complex operational analysis within the Loss Analytics department
</li><li>Works independently and works with the Management team in making decisions on policy and procedure changes
</li><li>Develops recommendation and coordinates the implementation of new procedures
</li><li>Disseminates analyzed findings and makes recommendations to Management pertaining to system configurations and/or process changes
</li><li>Manages through to completion on assigned projects including identifying project requirements, gathering information, developing an approach, executing the project and ensuring communication occurs across functional areas
</li><li>Projects could involve standardization, conversion, productivity, service quality or other strategic issues or documentation related to these areas
</li><li>Leads capacity analysis for Fraud software to determine appropriate staffing levels
</li><li>Collects and analyzes pertinent information and data pertaining to fraud committed against TD Bank
</li><li>Conducts detailed statistical analysis involving fraud loss and check card data and correlate to Fraud Management applications/processes to determine department effectiveness
</li><li>Completes ad-hoc reporting and analysis requests from Management including data collection
</li><li>Considered a subject matter expert for Operations processes and acts as a resource for resolving technical or operational issues
</li><li>Conducts capacity analysis for Fraud software to determine appropriate staffing levels
</li><li>Identifies opportunities and presents solutions for process improvements, including streamlining functions, resolving processing problems and improving service quality
</li>Develops solutions in conjunction with work teams and management and then coordinates implementation<br>
<li>
</li></ul><p><br>
<b>Experience:
</b></p><ul><li>Bachelor's degree, or specialized training / equivalent work experience
</li><li>5+ years related experience
</li><li>Successful project management skills and ability to work independently
</li><li>Proven ability to relate technical solutions to operational issues
</li><li>Proven verbal and written communication skills
</li><li>Excellent in operating computer applications with specific focus on data retrieval and research including CMOD
</li><li>Solid understanding of data analysis techniques and methodology
</li><li>Proficient in Monarch, Access and Excel, proven knowledge of PowerPoint and Word
</li></ul><p></p><p><b>Who We Are
</b></p><p>TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
</p><p></p><p>Together, we are reimagining what banking can be for our clients, colleagues and communities.
</p><p></p><p><b>Our Total Rewards Package
</b><br>
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more<br>
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</p><p><b>Additional Information:
</b><br>
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
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<b>Colleague Development
</b></p><p>If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
</p><p></p><p>If you&rsquo;re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
</p><p></p><p>We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.<br>
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</p><p><b>Training &amp; Onboarding
</b><br>
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
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<b>Interview Process
</b><br>
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.<br>
</p><p><br>
<b>Accommodation
</b></p><p>TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
</p><p></p><p>If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</p></div>

Operations Analyst, TDS Global Asset Servicing - Corporate Actions

Pluralsight

<div><p><b>Job Description:</b></p><p>
A Deal Operations Analyst partners closely with Account Executives (AE) and Customer Success Managers (CSM) to secure revenue for Pluralsight. They act as a sales enabler, driving activities that create a streamlined sales motion for their assigned team. This role provides rapid response to AEs and CSMs for core deliverables that impact sales results, collaborating across multiple stakeholder organizations to drive revenue. Responsibilities include case management, customer pricing quotes, revenue data analysis, invoice validation, and operational support for active deals. The analyst helps optimize sales activity by removing roadblocks, improving cross-functional engagement, and identifying process improvements to enable teams to execute with precision.</p><p></p><p><b>
Who you&rsquo;re committed to being:</b></p><ul><li><p>
Responsive, communicative, and professional in all interactions</p></li><li><p>
Highly organized with strong time management and prioritization skills</p></li><li><p>
A collaborative partner across Sales, Customer Success, Sales Enablement, and cross-functional teams</p></li><li><p>
Detail-oriented with a focus on accuracy, data integrity, and operational excellence</p></li><li><p>
Proactive in identifying challenges and driving continuous process improvements</p></li><li><p>
Adaptable and effective in a fast-paced, high-performing environment</p></li><li><p>
Customer-focused with a commitment to enabling smooth and accurate transactions</p></li></ul><p></p><p><b>
What you&rsquo;ll do:</b></p><ul><li><p>
Coordinate deal support and resourcing for Enterprise sales segments</p></li><li><p>
Partner with AEs and CSMs to manage deal requirements, updates, and administrative processes (RFPs, RFIs, vendor forms)</p></li><li><p>
Create and deliver quotes, sales orders, service schedules, and supporting documentation</p></li><li><p>
Collaborate with Deal Desk, Contracts, and Finance to support deal structuring, approvals, contract alignment, and invoicing accuracy</p></li><li><p>
Support customer transactions by validating invoice details and ensuring alignment across purchase orders and sales orders</p></li><li><p>
Initiate and coordinate Pre-Sales and Professional Services engagements and manage low-threshold Enterprise renewals through closure</p></li><li><p>
Conduct research, analyze data to support selling activities, and maintain knowledge of the Pluralsight platform while contributing to Sales Enablement efforts</p></li><li><p>
Identify process improvements and participate in business projects and User Acceptance Testing (UAT)</p></li></ul><p></p><p><b>
Experience you&rsquo;ll bring:</b></p><ul><li><p>
Strong verbal, written, and presentation skills</p></li><li><p>
Excellent time management and organizational abilities</p></li><li><p>
Ability to prioritize and meet critical deadlines</p></li><li><p>
Experience supporting a fast-paced, technical sales team</p></li><li><p>
Proficiency in Google Workspace (Docs, Sheets, Slides, etc.)</p></li><li><p>
Ability to maintain service level agreements (SLAs) across cross-functional teams</p></li><li><p>
Strong interpersonal and customer support skills</p></li><li><p>
Experience in customer-facing roles</p></li><li><p>
Ability to work within and improve structured processes</p></li><li><p>
Familiarity with SaaS acquisition, expansion, and renewal cycles</p></li><li><p>
Salesforce CPQ experience</p></li></ul><p></p><p><b>
Requirements:</b></p><ul><li><p>
Requires a minimum of 2 years of related or equivalent experience; a Bachelor&rsquo;s degree, or an advanced degree without experience</p></li><li><p>
2-3 years experience in customer facing roles or capacities</p></li><li><p><b>
This is a remote role; </b>however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.</p></li></ul><p></p><p><b>
Why you&rsquo;ll love working here:</b></p><ul><li><p>
We work in a blended environment that supports collaboration, flexibility, and connection across teams.</p></li><li><p>
We are mission-driven, shaping the future of tech upskillling and delivering impact that matters.</p></li><li><p>
We foster a culture of inclusion and belonging, where everyone can contribute and thrive.</p></li><li><p>
We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.</p></li><li><p>
Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.</p></li></ul><p></p><p><b>
About us:</b></p><p>
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today&rsquo;s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.</p><p></p><p><b><i>
Physical Requirements:</i></b></p><p><i>
This role is primarily performed in an office or home office setting and involves standard computer-based work.</i></p><p></p><p><b><i>
EEOC &amp; Accommodations Statement:</i></b></p><p><b><i>
Bring yourself.</i></b><i> Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.</i></p><p><i>
If you need an accommodation to apply, interview, or perform essential job functions, please visit the </i><i>bottom of our website</i><i> to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our </i><i>DEIB Report</i><i>.</i></p><p></p><p><b><i>
Pay Transparency:</i></b></p><p><i>
The US hourly rate range for this role is $29.23 - $38.46 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply.</i></p><p></p><p><i>
Applications must be submitted within 90 days after the initial posting date to be considered.</i></p><p></p><p><b><i>
Recruiting Scam Notice:</i></b></p><p><i>
Please be aware of recruiting scams. We&rsquo;ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.</i></p><p></p><p><i>
#LI-SJ1</i></p><p><i>
#LI-Remote</i></p></div>
<br><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3><div><div><div><div><p>
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today&rsquo;s tech workforce. Thousands of companies, government organizations, and individuals around the world rely on our platform to support critical technology skill development in areas that are crucial to innovation, including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning.
</p><p></p><p>We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands-on, immersive learning experiences designed to help individuals skill-up faster.</p></div></div></div></div></div></div><p></p>

Analyst, Deal Operations

PROZ TECHNOLOGIES

<p><b>Job Title:</b> SOC L2 Analyst (OT Security)<br/><b>Location:</b> Doha, Qatar (On-site)</p><p>About the Role</p><p>We are looking for an experienced <b>SOC L2 Analyst</b> to join a leading Security Operations Center (SOC) team in Qatar. The role focuses on <b>advanced threat monitoring, incident investigation, and response</b> across both IT and <b>Operational Technology (OT)</b> environments.</p><p>This is an excellent opportunity for cybersecurity professionals with strong <b>SIEM and incident handling experience</b>, especially those with exposure to <b>industrial/OT security systems</b>.</p><p>Key Responsibilities</p><ul><li>Investigate and analyze <b>security alerts and incidents</b>, including escalations from L1 analysts</li><li>Perform <b>in-depth threat analysis</b> across IT and OT environments</li><li>Act as an <b>incident responder</b> for security events and recommend remediation actions</li><li>Monitor and manage <b>SIEM alerts, logs, and SOC tickets</b> within SLA timelines</li><li>Escalate critical incidents to L3/Senior Analysts when required</li><li>Support and mentor <b>junior SOC analysts (L1)</b></li><li>Collaborate with internal teams to improve <b>threat detection and response capabilities</b></li><li>Contribute to SOC documentation, runbooks, and knowledge base</li></ul><p>Required Skills &amp; Experience</p><ul><li>Minimum <b>5+ years of experience</b> in SOC / Cybersecurity operations</li><li>Strong experience with <b>SIEM tools</b> (Splunk, QRadar, ArcSight, Azure Sentinel, etc.)</li><li>Hands-on experience in <b>incident detection, investigation, and response</b></li><li>Strong knowledge of <b>network security, logs, and attack patterns</b></li><li>Experience with security tools such as <b>EDR, IDS/IPS, Firewalls, Vulnerability Scanners</b></li><li>Familiarity with <b>MITRE ATT&amp;CK framework</b></li><li>Good understanding of <b>Windows, Linux, and network environments</b></li></ul><p>Preferred (Nice to Have)</p><ul><li>Experience with <b>OT / ICS / SCADA security environments</b></li><li>Knowledge of protocols like <b>Modbus, DNP3, BACnet</b></li><li>Exposure to <b>industrial cybersecurity frameworks</b></li><li>Basic scripting knowledge (Python, PowerShell, Bash)</li></ul><p>Certifications (Preferred)</p><ul><li>SC-200, GCIH, CEH, or equivalent cybersecurity certifications</li><li>SIEM certifications (Splunk, Azure Sentinel, etc.)</li><li>OT Security certifications (e.g., Nozomi) are a plus</li></ul><p>Ideal Candidate</p><ul><li>SOC L2 Analyst / Senior Security Analyst</li><li>Experience working in <b>MSSP or enterprise SOC environments</b></li><li>Strong analytical and problem-solving skills</li><li>Ability to work in a <b>24x7 SOC environment</b></li></ul><p>Job Type: Permanent</p><p>Pay: Up to QAR15,000.00 per month</p><p>Work Location: In person</p>

SOC L2 Analyst (OT Security)

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