senior operations analyst

athenahealth

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
<br><br>
We are looking for a Senior Operations Analyst to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. But enough about us; let’s talk about you.
<br>You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste.
<br><br>
<b>The Team:</b> The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.
<br><br>
Job Responsibilities
<br><br>
Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM
<br><br>
Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services
<br><br>
Responsible to maintain important logs and documentation regarding the details of the tasks performed
<br><br>
Typical Qualifications
<br><br>
Bachelor’s degree or equivalent
<br><br>
3-4 years’ experience in fast paced environment
<br><br>
About athenahealth
<br><br>
<b>Our vision:</b> In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
<br><br>
<b>Our company culture:</b> Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
<br><br>
<b>Our DEI commitment:</b> Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
<br><br>
<b>What we can do for you:</b><br>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
<br><br>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
<br><br>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
<br><br>
<b>Learn more about our culture and benefits here:</b> athenahealth.com/careers
<br>https://www.athenahealth.com/careers/equal-opportunity

Senior Operations Analyst

S&P Global

<b>About the Role:</b><br>
<b>Grade Level (for internal use):</b> 08
<br><br>
<b>The Team:</b><br>
The S&P Global Customer Excellence group is looking for a highly skilled team player to join our project team focused on Third Party Risk Management. The successful candidate will collaborate with product, solutions, and engineering teams to ensure the successful delivery of customer onboarding implementations for S&P Global's KYC services.
<br><br>
<b>The Impact:</b><br>
Customer Excellence interacts with, our customers regularly and serve as a crucial link between our customers and internal stakeholders. They are the face of S&P Global therefore the impression they leave on our customers is crucial. S&P Global is a customer-centric organization and we pride ourselves in the exceptional service this team provides.
<br><br>
<b>What’s in it for you:</b><br>
This role offers incredible growth opportunities where successful candidates will have the opportunity to lead and manage projects to deliver exceptional services to our customers.
<br><br>
The successful candidate will have an opportunity to work with large global organizations and other financial institutions.
<br><br>
<b>What is required from you:</b><br>
Candidate should have experience in KYC Onboarding and Remediation (Full Review, Outreach, Risk Assessment) and Screening (Alert disposition on entitles and related parties) with a demonstrated track-record supporting international clients. And must have exposure in various KYC/Screening tools such as Factiva, RDC, World Check, Lexis Nexis. The Senior Analyst is responsible for performing quality check on multiple profiles on daily basis. Review entity types like NBFI, SPVS, Funds, Corporations, Banks, IMC etc. as per CIP. Nexis Reviewing transactions to identify any money laundering or terrorist financing cautionary flags and rapidly dispositioning them along with escalating cases. Identify mitigate and manage money laundering and terrorism financing (ML/TF) risk, assessing related sanctions risk exposure, overseeing the quality of screening control processes, and setting global standards to manage and mitigate those risks.
<br><br>
Duties & accountabilities
<br>Candidate should have proficient knowledge of KYC Onboarding/AML/Screening, Periodic Review/KYC Refresh, Remediation, Ongoing Monitoring, Due Diligence/CDD/EDD etc.
<br>Create Quality KYC/Screening profiles ensuring accuracy, completeness, and validity, incorporating multiple risk factors in compliance with global regulatory requirements.
<br>Must have handled various KYC/Screening tools such as Factiva, RDC, World Check, Lexis Nexis etc.
<br>Mitigate or call out true hits for Sanctions/PEPs/Negative news concerns and escalate it concerned team.
<br>Review and disposition of Alerts generated through the screening of the clients and other relationships
<br>Responsible for ensuring rational documentation for clearing name matches and escalate issues / risks to the manager in a timely manner.
<br>Provide real time constructive verbal feedback to team members and facilitate timely completion of engagement reviews
<br>Governance on the event of serious regulatory breaches, or where risk tolerance have been breaches, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.
<br>Support knowledge sharing efforts and continually improves processes so that the work team can capture and leverage knowledge.
<br>Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is norm.
<br>Manage priority items and ensure timely escalations of key risks/issues to management.
<br>Identify and execute process improvements, provide guidance and support key process and technology initiatives to the business.
<br>Perform daily target cases for the allocated clients including translation.
<br>Get trained on the any regulatory and compliance requirement, other process changes in KYC/Screening.
<br>Keep informed of any changes to processes and procedures, policy change and ensure open verbal dialogue with colleagues across locations.
<br>Prepare productivity and other reports for management reporting.
<br>Frequently interact with stakeholders such as Policy Team, Quality Control and Relationship Partners team to develop strong partnership and eliminates roadblocks and ensure continuity of information flow across the groups.
<br>Conduct gap assessment
<br>Re assess risk rating
<br>Manage Teams – motivate and inspire confidence in junior colleagues
<br>Proficient in MS Office applications, especially Excel
<br>Must have excellent communication skills.
<br>Must be willing to work in flexible shift (both UK and US).
<br><br>
About S&P Global Market Intelligence
<br><br>
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
<br><br>
For more information, visit www.spglobal.com/marketintelligence .
<br><br>
What’s In It For You?
<br><br>
<b>Our Mission:</b><br>
Advancing Essential Intelligence.
<br><br>
<b>Our People:</b><br>
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
<br><br>
<b>Our Values:</b><br>
Integrity, Discovery, Partnership
<br><br>
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
<br><br>
<b>Benefits:</b><br>
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
<br><br>
<b>Our benefits include:</b><br>
<b>Health & Wellness:</b> Health care coverage designed for the mind and body.
<br><br>
<b>Flexible Downtime:</b> Generous time off helps keep you energized for your time on.
<br><br>
<b>Continuous Learning:</b> Access a wealth of resources to grow your career and learn valuable new skills.
<br><br>
<b>Invest in Your Future:</b> Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
<br><br>
<b>Family Friendly Perks:</b> It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
<br><br>
<b>Beyond the Basics:</b> From retail discounts to referral incentive awards—small perks can make a big difference.
<br><b>For more information on benefits by country visit:</b> https://spgbenefits.com/benefit-summaries
<br><br>
<b>Global Hiring and Opportunity at S&P Global:</b><br>
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
<br><br>
<b>Recruitment Fraud Alert:</b><br>
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
<br><br>
-----------------------------------------------------------
<br><br>
Equal Opportunity Employer
<br>S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
<br><br>
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
<br><br>
<b>US Candidates Only:</b> The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
<br><br>
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
<br><br>
<b>Job ID:</b> 323037
<br><b>Posted On:</b> 2026-02-21
<br><b>Location:</b> Gurgaon, Haryāna, India

Senior Operations Analyst-1

TCP Software

<div><p><i>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.</i></p><p><b>
About TCP (TimeClock Plus):</b><br>
 For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.</p><p></p><p><b>
About the Role:</b><br>
The Senior Ops Data Analyst is a senior individual contributor within the Systems &amp; Analytics organization responsible for delivering accurate, consistent, and actionable operational reporting across Client Operations (Support, Customer Success, and Implementation Services).</p><p>
This role owns cross-functional operational and executive reporting, ensuring leaders have a clear, trusted view of performance, health, and risk across the organization. The Senior Ops Data Analyst partners closely with Systems &amp; Analytics leadership to understand how data flows across core systems and to support improvements to data quality and reporting reliability.</p><p></p><p><b>
As a Senior Operations Data Analyst you will:</b></p><ul>
<li>
Develop and maintain operational dashboards and reports across Client Operations
</li><li>Consolidate metrics to provide a cohesive, cross-org view of operational health and performance
</li><li>Build and maintain recurring executive and C-level reporting packages and presentations
</li><li>Partner with Ops leaders to translate business questions into meaningful analysis, clear visualizations, and executive-ready narratives
</li><li>Ensure consistency in metric definitions, reporting logic, and trend analysis across Ops
</li><li>Monitor data accuracy, completeness, and integrity across operational reporting
</li><li>Identify data inconsistencies, gaps, or anomalies and partner with Systems &amp; Analytics leadership to diagnose root causes
</li><li>Support improvements to data quality and reporting reliability by informing system and process changes
</li><li>Help define and maintain reporting standards and best practices across Ops
</li><li>Coordinate with teams across Ops to reduce duplicative or conflicting reporting
</li><li>Proactively surface trends, risks, and opportunities to Ops and executive leadership
</li>Support special projects and ad-hoc analysis as needed<br>
<li>
</li></ul><p><b>Requirements</b></p><ul>
<li>
5+ years of experience in analytics, operational reporting, or a related role
</li><li>Hands-on experience building and maintaining dashboards in Tableau (or comparable BI tools)
</li><li>Strong experience working with Salesforce reporting and data structures
</li><li>Experience supporting Client Operations, including Support, Customer Success, or Implementation Services
</li><li>Experience working with CRM, ERP, and/or customer success platforms
</li><li>Experience using Python or similar tools for data analysis and validation, and translating complex data concepts into clear, compelling visualizations and narratives
</li><li>Excellent verbal and written communication skills
</li><li>Strong analytical and problem-solving skills
</li><li>Strong multitasking and time-management skills, with the ability to manage competing priorities
</li><li>Project management skills, including the ability to organize work and drive deliverables to completion
</li><li>Advanced proficiency in PowerPoint and presenting data to leadership audiences
</li><li>High attention to detail and a strong sense of data ownership Required Experience
</li></ul><p></p><p><b>Physical Requirements:</b></p><ul>
<li>
Prolonged periods sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
</ul><p><b>
Benefits</b></p><ul>
<li>
Competitive salary based on experience</li>
<li>PTO and Sick leaves</li>
<li>In-Patient Health insurance</li>
<li>Provident fund and EOBI</li>
<li>The work/life setup you need to be successful</li>
<li>A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results</li>
<li>The opportunity to work with amazing talent in a fast-growing company that really values its team</li>
<li>Company sponsored training, workshops, education, and team building.
</li><li>The chance to make a genuine impact on the company&rsquo;s growth.
</li><li>Plenty of challenging work and the opportunity to stretch yourself.
</li><li>Every day you&rsquo;ll get to work with amazing talent in a fast-growing company that really values their people.</li>
</ul><p></p><p><i>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p></div>

Senior Operations Data Analyst

Wellington Management

<div></div><div><div>About Us</div><div></div><div>
Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.</div><div></div><div>
About the Role</div><div></div><div>
Portfolio Operations within the Global Operations Group has an open position for a Senior ETF Operations Analyst. The analyst will work closely with the Principal ETF Analyst to perform all current ETF responsibilities for existing funds. Once proficient and independent on these functions, the analyst will assist with the role out of a large ETF project for the firm. The project will include a focus on process optimization through the identification and implantation of technology solutions to increase operational efficiency and build scale. Once live, the senior will then assume additional responsibilities necessary to support the business.</div><div></div><div>
Responsibilities</div><ul><li>
Partner with Portfolio Management, Product Management, Investment Implementation, Trading, Operations, Technology, Legal and Compliance to effectively grow and operationalize our lineup of ETF products</li><li>
Collaborate with investment teams, Legal and Compliance to create and maintain ETF-specific policies and procedures, especially as they pertain to custom baskets.</li><li>
Help lead specific key initiatives that are critical to evolving our ETF business such as the build out of basket construction and tax-optimized trade routing</li><li>
Primary internal contact and subject matter expert for ETF product discussions</li><li>
Establish and maintain relationships across ETF Capital Markets including Authorized Participants (Aps), Market Makers, Third Party Technology and Data Vendors</li><li>
Stay updated on developments in the broader ETF ecosystem</li><li>
Monitor and assess the ETF operations control environment; identify potential issues and their impact on internal controls and drive a course of action to mitigate risk</li><li>
Strong analytical, prioritization, organizational, and time management skills</li><li>
Serve as thought partner to investment and product teams with an emphasis on minimizing capital gains</li></ul><div></div><div>
Qualifications</div><ul><li>
3+ years of relevant investment operations experience preferred</li><li>
Bachelor's Degree in Economics, Finance, Business Administration, or related field of study</li><li>
Solid Understanding of the ETF ecosystem and the operational aspects of launching &amp; managing ETFs, as well as the benefits of the ETF structure</li><li>
Comfortable working in an evolving environment, this is a new business, and the role will change as the product grows and we implement technology solutions</li><li>
Excellent communication skills</li><li>
Strong attention to detail</li><li>
Individual must be an independent self-starter, a team player</li><li>
Able to work on multiple assignments and complete high-quality work against strict and competing deadlines</li><li>
Proficiency in Microsoft Word and Excel</li><li>
A positive, collegial attitude and a high level of professionalism are essential</li></ul><div></div><div>
Not sure you meet 100% of our qualifications? That&rsquo;s ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.</div><div></div><div><i>
As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to </i><i>r</i><i>ace, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic</i><i> protected by applicable law</i><i>.</i><i> If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at </i><div><i>GMWTalentOperations@wellington.com</i></div><i>.</i></div><div></div><div>
At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:</div>
USD 90,000 - 180,000<div><div>
This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.</div></div><div></div><div><div><br>
Base salary is only one component of Wellington&rsquo;s total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)</div><div></div><div>
We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.</div></div></div>

Senior ETF Operations Analyst

LinkedIn

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 <br/>
 <br/>
 Join us to transform the way the world works.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 <br/>
 <br/>
 This role will be based in Bangalore IN and requires Saturday and Sunday to be two of the working days.
 <br/>
 <br/>
 Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. We are looking for a Senior Trust Review Operations Analyst to be a critical part of keeping LinkedIn a professional and safe place.
 <br/>
 <br/>
 In this role, you will be responsible for completing reviews of both content and entities on LinkedIn&rsquo;s platform. You will need to exhibit and maintain expertise in identifying and understanding abuse perpetrated by inauthentic entities on LinkedIn as well as have the ability to comprehend and apply policies across different content sources. You will be responsible for expert level account and content labeling, contributing to the excellence of operations, and contributing to special projects/initiatives to drive the business forward. You will work with cross functional partners to innovate and define processes and policies that will help mitigate account abuse, content abuse, scams and terms of Service violations and a variety of other issues dealing with the integrity of the site.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Weekend shift analyst supporting Content and Account Site Enforcement, escalation triage and escalation protocol (includes mandatory schedule for working Saturday &amp; Sunday)
  </li>
  <li>
   Independently resolve cases within defined scope, escalating more complex or high‑risk scenarios with guidance when required
  </li>
  <li>
   Triage and prioritize work based on urgency, risk, and impact
  </li>
  <li>
   Collaborate and communicate effectively with internal stakeholders such as Policy, Product, Engineering, Legal, and Customer Support, contributing insights and supporting process, workflow, and tooling improvements with guidance when needed
  </li>
  <li>
   Maintain and grow expertise in content and accounts space, escalation review, trends and rapid response through proactive learning, education and trend sharing with leadership and cross functional partners
  </li>
  <li>
   Contribute to operational improvements within Site Enforcement by identifying gaps, raising opportunities for improvement, and supporting changes that help maintain and improve quality in a dynamic enforcement environment
  </li>
  <li>
   Working within escalations and site enforcement review queues at least 60% of time.
  </li>
  <li>
   Support investigations into metric variations and trends, including assisting with root cause analysis on complex issues and surfacing findings and recommendations to inform operational discussions with guidance
  </li>
  <li>
   Contribute to development of new processes or procedures for required analytics. Applies processes to gather, organize and review operational data/metrics
  </li>
  <li>
   Collaborate with team members and cross‑functional partners to help identify, monitor, and communicate emerging trends, escalating more complex patterns or risks to senior team members when needed
  </li>
  <li>
   Own execution of assigned tasks or project components, clarifying requirements with support, contributing to solution development, and delivering outcomes on time while seeking guidance when appropriate
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BA/BS Degree or equivalent practical experience
  </li>
  <li>
   2+ years of experience in one or more of the following areas: content and account moderations, escalation &amp; rapid response, root cause analysis, or similar.
  </li>
  <li>
   2+ years experience in content moderation &amp; account labeling for enforcement or measurement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exceptional written and verbal communication skills using a variety of communication channels
  </li>
  <li>
   2+ years of experience in one or more of the following areas: escalation &amp; rapid response, escalation prevention, root cause analysis or similar.
  </li>
  <li>
   2+ years experience in content moderation &amp; account labeling for enforcement or measurement
  </li>
  <li>
   Passion for understanding and identifying escalation trends and patterns for ongoing prevention
  </li>
  <li>
   Knowledge of escalation-based protocols and working in a high stakes environment
  </li>
  <li>
   Experience with structuring and running SQL queries
  </li>
  <li>
   Experience within executive level communications, escalation management and response
  </li>
  <li>
   Excellent interpersonal skills, strong written and spoken communications skills. Ability to work flexibly and to exercise good judgment in a high-pressure environment.
  </li>
  <li>
   A well-developed sense of urgency and follow-through to ensure tasks are completed on time and with quality
  </li>
  <li>
   Demonstrated capacity for critical thinking and analysis. Strong attention to detail.
  </li>
  <li>
   Superior time management skills and ability to meet deadlines with minimum supervision.
  </li>
  <li>
   Self-starter with the ability to work independently and on multiple initiatives at the same time.
  </li>
  <li>
   Proven ability to self-manage career performance and professional growth.
  </li>
  <li>
   Experience with agentic solutions, automating workflows and creating efficiencies through the practical application of AI tools like copilot, claude, etc..
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Suggested Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Escalations management
  </li>
  <li>
   Project Management
  </li>
  <li>
   Critical Thinking &amp; Judgment
  </li>
  <li>
   Trust and Safety
  </li>
  <li>
   Data Analysis (SQL, Python)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  India Disability Policy
  <br/>
  <br/>
 </strong>
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 <br/>
 <br/>
 <strong>
  Global Data Privacy Notice for Job Candidates
  <br/>
  <br/>
 </strong>
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 <br/>
 <br/>
</div>


Senior Trust Operations Analyst

<b>About the Role:</b><br>
<b>Grade Level (for internal use): 08 The Team:</b><br>
The S&P Global Customer Excellence group is looking for a highly skilled team player to join our project team focused on Third Party Risk Management. The successful candidate will collaborate with product, solutions, and engineering teams to ensure the successful delivery of customer onboarding implementations for S&P Global's KYC services.
<br><br>
<b>The Impact:</b><br>
Customer Excellence interacts with, our customers regularly and serve as a crucial link between our customers and internal stakeholders. They are the face of S&P Global therefore the impression they leave on our customers is crucial. S&P Global is a customer-centric organization and we pride ourselves in the exceptional service this team provides.
<br><br>
<b>What’s in it for you:</b><br>
This role offers incredible growth opportunities where successful candidates will have the opportunity to lead and manage projects to deliver exceptional services to our customers.
<br><br>
The successful candidate will have an opportunity to work with large global organizations and other financial institutions.
<br><br>
<b>What is required from you:</b><br>
Candidate should have experience in KYC Onboarding and Remediation (Full Review, Outreach, Risk Assessment) and Screening (Alert disposition on entitles and related parties) with a demonstrated track-record supporting international clients. And must have exposure in various KYC/Screening tools such as Factiva, RDC, World Check, Lexis Nexis. The Senior Analyst is responsible for performing quality check on multiple profiles on daily basis. Review entity types like NBFI, SPVS, Funds, Corporations, Banks, IMC etc. as per CIP. Nexis Reviewing transactions to identify any money laundering or terrorist financing cautionary flags and rapidly dispositioning them along with escalating cases. Identify mitigate and manage money laundering and terrorism financing (ML/TF) risk, assessing related sanctions risk exposure, overseeing the quality of screening control processes, and setting global standards to manage and mitigate those risks.
<br><br>
Duties & accountabilities
<br>Candidate should have proficient knowledge of KYC Onboarding/AML/Screening, Periodic Review/KYC Refresh, Remediation, Ongoing Monitoring, Due Diligence/CDD/EDD etc.
<br>Create Quality KYC/Screening profiles ensuring accuracy, completeness, and validity, incorporating multiple risk factors in compliance with global regulatory requirements.
<br>Must have handled various KYC/Screening tools such as Factiva, RDC, World Check, Lexis Nexis etc.
<br>Mitigate or call out true hits for Sanctions/PEPs/Negative news concerns and escalate it concerned team.
<br>Review and disposition of Alerts generated through the screening of the clients and other relationships
<br>Responsible for ensuring rational documentation for clearing name matches and escalate issues / risks to the manager in a timely manner.
<br>Provide real time constructive verbal feedback to team members and facilitate timely completion of engagement reviews
<br>Governance on the event of serious regulatory breaches, or where risk tolerance have been breaches, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.
<br>Support knowledge sharing efforts and continually improves processes so that the work team can capture and leverage knowledge.
<br>Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is norm.
<br>Manage priority items and ensure timely escalations of key risks/issues to management.
<br>Identify and execute process improvements, provide guidance and support key process and technology initiatives to the business.
<br>Perform daily target cases for the allocated clients including translation.
<br>Get trained on the any regulatory and compliance requirement, other process changes in KYC/Screening.
<br>Keep informed of any changes to processes and procedures, policy change and ensure open verbal dialogue with colleagues across locations.
<br>Prepare productivity and other reports for management reporting.
<br>Frequently interact with stakeholders such as Policy Team, Quality Control and Relationship Partners team to develop strong partnership and eliminates roadblocks and ensure continuity of information flow across the groups.
<br>Conduct gap assessment
<br>Re assess risk rating
<br>Manage Teams – motivate and inspire confidence in junior colleagues
<br>Proficient in MS Office applications, especially Excel
<br>Must have excellent communication skills.
<br>Must be willing to work in flexible shift (both UK and US).
<br><br>
About S&P Global Market Intelligence
<br><br>
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
<br><br>
For more information, visit www.spglobal.com/marketintelligence .
<br><br>
What’s In It For You?
<br><br>
<b>Our Mission:</b><br>
Advancing Essential Intelligence.
<br><br>
<b>Our People:</b><br>
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
<br><br>
<b>Our Values:</b><br>
Integrity, Discovery, Partnership
<br><br>
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
<br><br>
<b>Benefits:</b><br>
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
<br><br>
<b>Our benefits include:</b><br>
<b>Health & Wellness:</b> Health care coverage designed for the mind and body.
<br><br>
<b>Flexible Downtime:</b> Generous time off helps keep you energized for your time on.
<br><br>
<b>Continuous Learning:</b> Access a wealth of resources to grow your career and learn valuable new skills.
<br><br>
<b>Invest in Your Future:</b> Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
<br><br>
<b>Family Friendly Perks:</b> It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
<br><br>
<b>Beyond the Basics:</b> From retail discounts to referral incentive awards—small perks can make a big difference.
<br><b>For more information on benefits by country visit:</b> https://spgbenefits.com/benefit-summaries
<br><br>
<b>Global Hiring and Opportunity at S&P Global:</b><br>
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
<br><br>
<b>Recruitment Fraud Alert:</b><br>
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
<br><br>
-----------------------------------------------------------
<br><br>
Equal Opportunity Employer
<br>S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
<br><br>
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
<br><br>
<b>US Candidates Only:</b> The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
<br><br>
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
<br><br>
<b>Job ID:</b> 323391
<br><b>Posted On:</b> 2026-02-21
<br><b>Location:</b> Noida, Uttar Pradesh, India

Senior Operations Analysis Analyst

KK Wind Solutions

<p></p><div><div><div><div><b>We are looking for a Global Operations Advanced Analytics Lead to partner with senior stakeholders across our global Operations organization and drive data driven decisions at scale.</b></div><div><b>
This role sits in Operations and works cross functionally across manufacturing, supply chain, QHSE, NPI/Lean, and automation. It combines hands on analytics (SQL/Python), building repeatable analytical frameworks, and executive level storytelling.</b></div><div></div>
</div><div><p><b>Highlights of the offer</b></p>
<div><ul><li><b>Job offer expiration:</b> 24/03/2026
</li><li><b>Type of work:</b> Stationary
</li><li><b>Role:</b> Individual Contributor / Specialist
</li><li><b>Location:</b> Asia, India, Bengaluru<br>
</li></ul></div><br>
</div><div></div><div><p><b>Responsibilities</b></p>
<div><ul><li>Manufacturing &amp; footprint analytics (capacity, cost, landed cost, cross site optimization)</li><li>
End to end supply chain and logistics analysis</li><li>
Business cases for automation, robotics, and AI investments</li><li>
NPI manufacturing cost &amp; CAPEX analysis</li><li>
Quality cost analytics (COPQ, deviations, preventive &amp; corrective actions)</li><li>
Creation of recurring, scalable analytics (weekly / monthly / quarterly)</li></ul>
</div></div><div><p><b>Our requirements</b></p>
<div><ul><li>Advanced SQL and Python (Pandas)</li><li>
Strong BI &amp; data visualization skills</li><li>
Experience in cloud environments (Azure / AWS / GCP)</li><li>
Ability to translate complex data into clear business recommendations</li><li>
Nice to have: AI/ML exposure; manufacturing or supply chain background</li></ul>
</div></div><div><p><b>We offer</b></p>
<div><div>At KK Wind Solutions, we offer you the opportunity to collaborate with colleagues across cultures in developing innovative greentech solutions. Founded on our long history as an industry pioneer and strong financial position, we are always looking for ways to improve our business and encourage new ideas and fresh perspectives. Combined with a flat hierarchical structure and a positive and informal working environment with a can-do attitude, this allows our employees to grow both personally and professionally.</div></div></div><p></p><div><br>
</div><p></p><div><p><b>Further information</b></p>
<div></div><div><div>If the above matches your field of interest and your qualifications, please send your application and resume as soon as possible. Interviews are held on an ongoing basis.</div><div><b><br>
</b></div><div>For further information, please contact:
<br>
<b>Emilia Łukaszewicz</b> + 48 784 314 718<br>
</div></div></div><div><p><b>About KK Wind Solutions</b></p>
<div><div>Building on more than 40 years of experience, KK Wind Solutions is a leading systems supplier to the renewable energy industry. Our capabilities span developing state-of-the-art technologies, high-quality lean manufacturing, and flexible aftermarket services. KK Wind Solutions is owned by A.P. Moller Holding, the parent company of the A.P. Moller Group, established in 1904 by Arnold Peter M&oslash;ller. We are a global and diverse team of over 3,700 people, working towards delivering products and services that enable a future powered by renewable energy.</div><br>
<br>
<div>At KK Wind Solutions, our culture and DNA are built on a foundation of can-do attitude and innovation. We actively foster an inclusive work environment that embraces diversity, rejects any form of discrimination, and provides equal opportunities for all people. Our commitment lies in cultivating a strong culture centred around health, safety, wellbeing, and effective teamwork.</div><br>
<br>
<div>Visit www.kkwindsolutions.com to learn more about our company and career opportunities.</div></div></div></div></div>

Senior Lead - Operations Analyst M/F

Search 10000+ Senior operations analyst jobs near you this March. New roles added regularly across leading industries. Apply today.