operations executive Jobs in Mumbai India

operations executive

hub operations executive Jobs in Mumbai India

hub operations executive

sr. customer service executive Jobs in Mumbai India

sr. customer service executive

sr. manager - network operations & support Jobs in Mumbai India

sr. manager - network operations & support

senior operations executive

<div>
 
 
 About Nua
 
 
 
 
 
 
 Nua is a venture-funded, direct-to-consumer (D2C) brand transforming women&rsquo;s wellness in India. Starting with our innovative, chemical-free and India&rsquo;s only fully customisable sanitary pads, we are on a mission to develop holistic and personalised solutions for solving real problems that women face. We do this by building a wellness platform with great products, an impactful community and a personalised customer experience. With a growing community of over 10 lakh women, we are already India&rsquo;s largest and most engaged digital-first FemTech brand.
 
 
 Our story began with a pad. And not just any pad that could be picked off the shelves but one that was truly thought around a woman&rsquo;s needs. Since then, we have grown multi-fold with innovative, inclusive and effective products that are Made Safe certified and backed by science. We continue to co-create products with our community and fuel the D2C revolution through deep consumer insights and investments in technology.
 
 
 Nua has raised over $12 million in venture funding, backed by marquee investors including Lightbox Ventures, Kae Capital, Deepika Padukone and Vindi Singh Banga, and Kamini Banga of the Banga family office.
 
 
 If you are as passionate as we are in making a difference and creating real impact in a fast-paced and wildly creative environment, then you might just be the person we are looking for.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage B2B shipments for select quick commerce, marketplace and retail channels
 </li>
 <li>
 Coordinate with channel POCs for appointments and issues during deliveries
 </li>
 <li>
 Coordinate with WH staff for order processing and dispatch
 </li>
 <li>
 Coordinate with accounts team for relevant documents
 </li>
 <li>
 Adhoc activities related to marketplace and retail operations
 </li>
 </ul>
 
 
 
 
 
 What we look for:
 
 
 <ul>
 <li>
 Ecommerce or Retail operation experience
 </li>
 <li>
 Good communication skills, be a fast learner and have the ability to adapt quickly to fast - paced environment
 </li>
 <li>
 Ability to meet deadlines
 </li>
 <li>
 Proficient in MS Excel
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 ● Bachelor&rsquo;s Degree
 
 
 ● 1-2 years&rsquo; experience in handling logistics/ WH operations.
 
 
 
</div>

Senior Operations Executive

Naxnova

<div>
 
 The
 
 "Executive Assistant (EA)"
 
 position is a critical position supporting to
 
 "Managing Director (MD)"
 
 as it directly impacts their efficiency and effectiveness. A skilled executive assistant streamlines operations by managing schedules, prioritizing tasks and facilitating communication. Can allows the Managing Director to focus on strategic decisions and leadership, ultimately driving the company's success. The role also serves as a liaison between the director and other stakeholders, ensuring that important information flows smoothly and that deadlines are met.
 
 
 
 
 <ul>
 <li>
 
 Position:
 
 Executive Assistant (EA)
 </li>
 <li>
 
 Reporting to:
 
 Managing Director (MD)
 </li>
 <li>
 
 Location:
 
 Corporate Office, Andheri (East), Mumbai.
 </li>
 <li>
 
 Business Division:
 
 Traditional (Decoratives) + Printed Electronics
 </li>
 <li>
 
 Scope:
 
 3 Traditional Facilities in India + 1 Printed Electronics + New Facilities
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Oversee and manage the Managing Director's complex calendar, scheduling meetings and coordinating logistics.
 </li>
 <li>
 Prepare high-quality presentations, reports and correspondence for internal and external stakeholders.
 </li>
 <li>
 Serve as the primary point of contact between the Managing Director and clients, partners and team members.
 </li>
 <li>
 Facilitate communication and collaboration across departments to support project initiatives.
 </li>
 <li>
 Coordinate travel arrangements, including itineraries and accommodations, ensuring efficiency and cost-effectiveness.
 </li>
 <li>
 Maintain confidentiality while managing sensitive information and documents.
 </li>
 <li>
 Assist in strategic planning and project management, tracking deadlines and deliverables.
 </li>
 <li>
 Mentor and oversee junior administrative staff as needed.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, management, or a related field; advanced degree preferred.
 </li>
 <li>
 5+ years of experience as an executive assistant or in a senior administrative role, preferably supporting C-level executives.
 </li>
 <li>
 Exceptional organizational, time management and multitasking skills.
 </li>
 <li>
 Strong written and verbal communication skills with attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and familiarity with project management tools.
 </li>
 <li>
 Ability to handle confidential information with integrity and professionalism.
 </li>
 <li>
 Demonstrated ability to work independently and collaboratively in a fast-paced environment.
 </li>
 <li>
 Opportunity to work closely with senior leadership in a dynamic and innovative environment.
 </li>
 <li>
 Professional growth and development opportunities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 If you are passionate about driving business growth, fostering business relationships and contributing to our vision of excellence, we encourage you to apply!
 
 
</div>

Executive Assistant

Upstox

<div>
 Company: Upstox
 
 
 Location: Mumbai
 
 
 Work arrangement: 5 days in the office
 
 
 About Upstox:
 
 
 At Upstox, we&rsquo;re building the future of investing &mdash; simple, powerful, and for everyone. We're one of India&rsquo;s fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders, millions trust us to power their financial journeys. We're not just moving fast &mdash; we&rsquo;re moving with purpose. If you thrive in a high-energy, high-impact environment, you're in the right place.
 
 
 The Role:
 
 
 Executive Assistant to Founders
 
 
 Upstox is looking for Executive Assistant to provide end-to-end support to our Founders and ensure smooth day-to-day operations. The ideal candidate will be someone who thrives in a fast-paced environment, manages multiple priorities efficiently, and brings a solution-oriented mindset to every task.
 
 
 What You'll Own:
 
 
 Provide comprehensive administrative support to senior leadership &mdash; calendar management, meeting coordination, travel planning
 
 
 Prepare and organize documents, presentations, and reports for meetings and reviews
 
 
 Liaise with internal teams and external stakeholders on behalf of leadership
 
 
 Handle confidential information with the highest level of professionalism
 
 
 Coordinate logistics for meetings, events, and visits &mdash; including catering, travel, and accommodation
 
 
 Assist with travel bookings, local arrangements, and itinerary planning for visiting leaders or guests
 
 
 Partner with admin/facilities to ensure office experience is smooth and efficient
 
 
 Manage office supplies, vendor coordination, and invoice processing when needed
 
 
 Support internal communication and engagement activities
 
 
 Anticipate needs, identify bottlenecks, and proactively resolve issues.
 
 
 Who You Are
 
 
 Bachelor&rsquo;s degree with 6+ years of relevant experience as an Executive Assistant
 
 
 Excellent communication and interpersonal skills
 
 
 Strong organizational, time management, and multitasking abilities
 
 
 Discretion, reliability, and a proactive problem-solving mindset
 
 
 Comfortable using Google Suite / MS Office and travel or scheduling tools
 
 
 Why This Role Rocks:
 
 
 You&rsquo;ll work at the heart of the action &mdash; supporting leaders who are driving the next phase of growth for one of India&rsquo;s leading fintech companies
 
 
 You&rsquo;ll have high visibility and ownership &mdash; ensuring seamless execution across critical projects, meetings, and business priorities
 
 
 You&rsquo;ll collaborate with smart, fast-moving teams across functions &mdash; learning how top-level decisions are made and executed
 
 
 You&rsquo;ll be trusted to anticipate needs, solve problems before they arise, and make operations run like clockwork
 
 
 Every task you take on will help the leadership stay focused on what matters most &mdash; building the future of how India invests
 
 
 By applying for this position, you acknowledge that you have reviewed our
 
 Prospective Employee Privacy Notice
 
 , which outlines how Upstox collects, uses, and protects your Personal Information ("PI").
 
 
 I accept Upstox's Prospective Employee Privacy Notice.
 
 
 Upstox is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Executive Assistant to Founders

Emeritus

<div>
 
 
 Senior Project Manager (Product-Lead) &mdash; Education Applications (Daskalos)
 
 
 
 
 Location:
 
 India (multi-city)
 
 
 &bull;
 
 Function:
 
 Product &amp; Delivery
 
 
 &bull;
 
 Type:
 
 Full-time
 
 
 
 
 
 
 Role Summary
 
 
 
 Own end-to-end delivery of school/HE applications across multiple campuses with a strong product and solutioning lens. You&rsquo;ll translate academic and operational needs into scalable processes and configurations, standardize how we implement, and drive adoption across stakeholders&mdash;domestic and international.
 
 
 
 
 
 
 Key Objectives (First 9&ndash;12 Months)
 
 
 <ul>
 <li>
 Launch
 
 repeatable, standardized playbooks
 
 for discovery &rarr; implementation &rarr; change &rarr; BAU.
 </li>
 <li>
 Deliver
 
 on-time, on-budget go-lives
 
 for priority campuses with &lt;
 
 &plusmn;5%
 
 schedule/cost variance.
 </li>
 <li>
 Achieve
 
 &ge;90% adoption
 
 of core processes (admissions, enrollment, timetable, grading, fees).
 </li>
 <li>
 Integrate
 
 Canvas &harr; SIS/ERP &harr; Salesforce &harr; Identity
 
 with audited data flows and RBAC.
 </li>
 <li>
 Establish measurable
 
 post-go-live governance
 
 (SLAs, KPIs, QBRs) and change control.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 
 
 Product &amp; Solutioning
 
 
 <ul>
 <li>
 Lead discovery,
 
 to-be process design
 
 , and configuration across HE domains: admissions, enrollment/registration, timetable, attendance, assessments/gradebook, fee &amp; payments, library, exam/certification, alumni.
 </li>
 <li>
 Write lean
 
 PRDs/BRDs
 
 , user stories, acceptance criteria; manage backlog and release plans.
 </li>
 <li>
 Architect end-to-end
 
 application flows and integrations
 
 (APIs, ETL, SSO) across
 
 Digii Campus, Salesforce, Canvas
 
 (and ancillary tools: proctoring, LTI apps, content, payments).
 </li>
 <li>
 Define
 
 data models, migrations, and cutover
 
 strategies; ensure auditability and data quality.
 </li>
 </ul>
 
 
 
 
 
 Delivery &amp; Governance
 
 
 <ul>
 <li>
 Run project plans, RAID logs, change control, and
 
 cross-functional orchestration
 
 (IT infra, academics, operations, vendor SIs).
 </li>
 <li>
 Stand up
 
 repeatable playbooks
 
 : discovery templates, configuration checklists, UAT scripts, cutover runbooks, training kits, hypercare playbooks.
 </li>
 <li>
 Establish
 
 KPIs/SLAs
 
 and dashboards (time-to-launch, defect leakage, adoption, NPS/CSAT).
 </li>
 <li>
 Drive
 
 change management
 
 : communications, training, stakeholder alignment, and benefits tracking.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder &amp; Vendor Management
 
 
 <ul>
 <li>
 Serve as single-threaded owner with
 
 international partners
 
 and domestic campus leadership.
 </li>
 <li>
 Lead vendor/SI delivery (
 
 SOWs, timelines, acceptance
 
 ), enforce scope, and resolve escalations.
 </li>
 <li>
 Facilitate
 
 steerco
 
 / governance forums; provide executive-ready status and decision packs.
 </li>
 </ul>
 
 
 
 
 
 Required Experience &amp; Qualifications
 
 
 <ul>
 <li>
 
 8&ndash;12+ years
 
 in project/program management delivering
 
 education applications
 
 with strong product ownership.
 </li>
 <li>
 Demonstrated implementations in higher-ed or K-12 at
 
 multi-site scale
 
 in India (or comparable markets).
 </li>
 <li>
 Hands-on expertise (configuration + integration) with
 
 at least two
 
 of:
 
 Digii (Campus)
 
 ,
 
 Salesforce (Education/Service/Experience Cloud)
 
 ,
 
 Canvas LMS
 
 .
 </li>
 <li>
 Solid grasp of
 
 HE processes
 
 and regulatory context (data privacy, records, assessments).
 </li>
 <li>
 Strong command of
 
 integration patterns
 
 (REST/LTI/SIS imports, SSO&mdash;SAML/OIDC, Entra ID/AD), data migration, and UAT/hypercare.
 </li>
 <li>
 Tooling: Jira/Confluence (or equivalent), Miro/Figma for flows, SQL/ETL familiarity a plus.
 </li>
 <li>
 Methodologies: Agile/Iterative delivery with
 
 stage-gate governance
 
 ; Prosci/ADKAR familiarity helpful.
 </li>
 <li>
 Excellent written/verbal communication; executive stakeholder management across cultures.
 </li>
 </ul>
 
 
 
 
 
 Competencies
 
 
 <ul>
 <li>
 
 Product Sense &amp; Solutioning:
 
 converts ambiguous needs into scalable processes and configs.
 </li>
 <li>
 
 Ownership &amp; Execution:
 
 plans &rarr; delivers &rarr; stabilizes; anticipates risks; hits dates.
 </li>
 <li>
 
 Quality Orientation:
 
 definition of done, acceptance criteria, and measurable outcomes.
 </li>
 <li>
 
 Stakeholder Leadership:
 
 clear narratives, crisp decisions, and transparent trade-offs.
 </li>
 <li>
 
 System Thinking:
 
 designs for reuse, observability, and future integrations.
 </li>
 </ul>
 
 
</div>

Senior Project Manager (Product-Lead) — Education Applications (Daskalos)

Weekday (YC W21)

<div>
 
 This role is for one of our clients
 
 
 Company Name: re:health
 
 
 Industry: Health, Wellness &amp; Fitness
 
 
 Seniority level: Mid-Senior level
 
 
 Min Experience: 6 years
 
 
 Location: Bengaluru, Hyderabad, Delhi, Mumbai, Chennai, Pune
 
 
 JobType: full-time
 
 
 We are looking for a dynamic and results-oriented
 
 Assistant General Manager / General Manager &ndash; Enterprise Sales
 
 to lead strategic business development and revenue growth across enterprise accounts. This leadership role demands a strong command of enterprise sales, a deep understanding of client business needs, and the ability to drive large-scale deal closures through consultative and solution-driven selling. The ideal candidate will have a proven track record in managing complex B2B sales cycles, nurturing high-value relationships, and contributing to the organization&rsquo;s long-term growth strategy.
 
 
 
 Key Responsibilities
 
 
 
 Strategic Business Growth
 
 
 Define and execute the enterprise sales strategy to drive revenue growth and expand the client base.
 
 
 Identify, develop, and close high-value opportunities with enterprise clients across target sectors.
 
 
 Build and maintain a robust sales pipeline through proactive prospecting, networking, and strategic partnerships.
 
 
 Develop go-to-market plans for new offerings and ensure alignment with organizational objectives.
 
 
 
 Client Acquisition &amp; Relationship Management
 
 
 Engage directly with CXOs, decision-makers, and key stakeholders to understand business challenges and position tailored solutions.
 
 
 Establish and nurture long-term client relationships built on trust, performance, and value delivery.
 
 
 Serve as a strategic advisor to clients, helping them achieve measurable business outcomes through company solutions.
 
 
 
 Sales Leadership &amp; Execution
 
 
 Own the complete enterprise sales lifecycle&mdash;from lead generation and qualification to proposal, negotiation, and closure.
 
 
 Achieve and exceed quarterly and annual sales targets while maintaining high-quality standards in deal execution.
 
 
 Collaborate with pre-sales, product, and delivery teams to craft compelling proposals and solution narratives.
 
 
 Lead strategic deal reviews, pricing discussions, and contract negotiations for enterprise-level engagements.
 
 
 
 Team &amp; Cross-Functional Collaboration
 
 
 Mentor and guide the enterprise sales team to enhance performance, skills, and account management capabilities.
 
 
 Partner with marketing, product, and operations to align go-to-market strategies and ensure seamless client delivery.
 
 
 Contribute to leadership discussions by providing market insights, competitive intelligence, and customer feedback.
 
 
 
 Market &amp; Performance Analytics
 
 
 Analyze industry trends, competitor movements, and customer demands to identify emerging opportunities.
 
 
 Track and report key sales metrics &mdash; pipeline velocity, win rates, revenue performance &mdash; to optimize decision-making.
 
 
 Use data-driven insights to refine sales processes and enhance operational efficiency.
 
 
 
 Qualifications
 
 
 Bachelor&rsquo;s degree in Business, Marketing, or related field; MBA preferred.
 
 
 8&ndash;15 years of experience in enterprise or B2B sales, with at least 3&ndash;5 years in a leadership or senior sales management role.
 
 
 Proven success in achieving enterprise sales targets and managing multi-million-dollar deals.
 
 
 Strong experience in consultative and solution-based selling to large organizations.
 
 
 Excellent negotiation, communication, and executive presentation skills.
 
 
 Deep understanding of enterprise sales cycles, account management, and customer success principles.
 
 
 Proficiency in CRM systems and sales analytics tools.
 
 
 
 Core Skills
 
 
 Enterprise &amp; Corporate Sales Leadership
 
 
 Strategic Account Management
 
 
 Consultative &amp; Solution-Oriented Selling
 
 
 CXO-Level Relationship Management
 
 
 Revenue Growth &amp; P&amp;L Ownership
 
 
 Sales Forecasting &amp; Performance Metrics
 
 
 Market Strategy &amp; Competitive Positioning
 
 
 Team Mentorship &amp; Leadership
</div>

Assistant General Manager

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - Guest Relations is responsible for providing high-quality assistance and support to guests, ensuring their needs are met promptly and effectively. This role is responsible for handling guest inquiries, providing information, and resolving issues to enhance the overall guest experience.
 
 
 
 Responsibilities
 
 
 
 
 Guest Facilitation:
 
 
 
 Coordinate all arrival and departure activities for VVIPs, VIPs, and CIPs ensuring they have an outstanding travel experience.
 
 
 Ensure seamless movement and logistics for these guests, including transportation arrangements and security protocols.
 
 
 
 Information Dissemination And Guidance
 
 
 
 Oversee guest movements through the airport, collaborating with internal teams for smooth operations and tracking guest preferences via management systems.
 
 
 Assist guests by providing directions and answering queries related to services and facilities.
 
 
 Offer expert advice on airport services, including transportation, and customs procedures.
 
 
 
 Continuous Improvement
 
 
 
 Actively participate in initiatives aimed at improving service delivery and guest relations at CSIA.
 
 
 Gather guest feedback to identify areas for improvement and share insights with management for service enhancement.
 
 
 
 Crisis Management
 
 
 
 Assist in managing guest-related incidents during crises by providing clear, calm information and directions to guests. Follow established protocols to ensure guest safety and escalate any critical issues to supervisors promptly, supporting the team in maintaining a safe and controlled environment.
 
 
 
 Smooth Passenger Movement
 
 
 
 Manage the flow of passengers during peak times, special events, and interconnecting flights, ensuring that VIPs and CIPs experience minimal delays.
 
 
 Coordinate with airport security and other departments to facilitate efficient and secure passenger movement.
 
 
 
 Data Reporting And Generation
 
 
 
 Ensure timely and accurate collection, analysis, and reporting of guest feedback and service performance data. Prepare detailed reports that highlight trends, areas for improvement, and key performance metrics, presenting them to senior management for decision-making and continuous service enhancement.
 
 
 
 Stakeholder Coordination
 
 
 
 Liaise with internal departments and external stakeholders to ensure cohesive and efficient service delivery.
 
 
 
 Key Stakeholders - Internal
 
 
 
 Duty Manager - Guest Relations
 
 
 Security Department
 
 
 Terminal Ops Team
 
 
 Customer Service Team
 
 
 Facilities Team
 
 
 Commercial Department
 
 
 Finance
 
 
 Marketing and Communications
 
 
 Legal and Compliance
 
 
 General Aviation Terminal
 
 
 Airside / AOCC/ JCC
 
 
 Pranaam Team
 
 
 Landside Operations
 
 
 GTB
 
 
 Medical Team
 
 
 Cargo Team
 
 
 Admin Team
 
 
 
 Key Stakeholders - External
 
 
 
 VIP and High-Net-Worth Individuals
 
 
 Corporate Clients
 
 
 Government Officials
 
 
 Airlines
 
 
 Airport Authorities (ATC)
 
 
 Regulatory Bodies (e.g., BCAS, AAI, CISF)
 
 
 Travel Agencies and Tour Operators
 
 
 Ground Handling Partners
 
 
 Customs and Immigrations
 
 
 
 Qualifications
 
 
 
 
 Education Qualification:
 
 
 
 Bachelor&rsquo;s degree in Hospitality Management, Tourism, or a related field.
 
 
 
 Work Experience
 
 
 
 Minimum 1-3 years of experience in the hospitality/public relations/ luxury service industry.
</div>

Assistant Manager – Guest Relations

Godrej Industries Group

<div>
 
 
 Location: Mumbai, India
 
 
 
 
 Job Type: Permanent, Full-time
 
 
 
 
 
 
 
 
 
 
 Godrej Industries Group
 
 
 
 Godrej Industries Group (GIG) is a vibrant group of listed Godrej companies. It has a clear focus and significant interests in Chemicals, FMCG, Real Estate, Agriculture and Financial Services, through subsidiaries and associate companies, across 18 countries. Godrej Industries Ltd. is the holding company of the Godrej Group. At GIG we seek to achieve growth through fostering an inspiring place to work, while inculcating shared value through a philosophy of &lsquo;Good &amp; Green&rsquo;.
 
 
 
 
 
 
 
 
 
 What impact will you create?
 
 
 
 Cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we&rsquo;re seeking an experienced cloud engineer with expertise in the daily operation, strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance, experience managing workloads, and advanced industry knowledge is key to keeping us on the cutting edge. From day one, you&rsquo;ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. In this role, you will be responsible for managing all aspects of Public Cloud. You will partner with business IT teams to manage daily operations and execute projects and provide support. You need to develop strong business relationships, provide excellent customer services, and communicate appropriately across multiple levels within the organization.
 
 
 
 
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for a highly driven and detail-oriented Senior Executive to manage our organization&rsquo;s complete Corporate Travel &amp; Events portfolio. This role will be responsible for managing air travel, hotels, cabs, forex, MICE &amp; events, along with overseeing our Travel Technology platform, expense portal, partnerships, and card programs. The ideal candidate will bring strong vendor management, negotiation, and process optimization skills to ensure cost efficiency, compliance, and exceptional traveller experience.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Corporate Travel Management
 </li>
 <li>
 Oversee domestic and international air travel bookings through Travel Management Companies,
 </li>
 <li>
 ensuring a smooth and hassle-free traveller experience.
 </li>
 <li>
 Handle hotel, cab, and ground transport arrangements through approved partners.
 </li>
 <li>
 Monitor travel policy adherence and track exceptions.
 </li>
 <li>
 Drive cost optimization through analysis and strategic negotiations.
 </li>
 <li>
 Travel Technology Platform
 </li>
 <li>
 Administer and enhance the corporate travel booking platform for usability, compliance, and adoption.
 </li>
 <li>
 Work with tech teams and vendors to resolve issues, enable new features, and optimize workflows.
 </li>
 <li>
 Drive digital adoption and process automation to improve traveller convenience.
 </li>
 <li>
 Partnerships &amp; Contracts
 </li>
 <li>
 Negotiate and manage contracts with airlines, hotels, cab providers, forex vendors, and event agencies.
 </li>
 <li>
 Build strong partnerships with TMCs (Travel Management Companies), banks, and other ecosystem partners.
 </li>
 <li>
 Monitor SLAs, vendor performance, and compliance with corporate guidelines.
 </li>
 <li>
 MICE &amp; Events
 </li>
 <li>
 Plan and execute conferences, offsites, incentive programs, and corporate events.
 </li>
 <li>
 Ensure cost-effective vendor management while maintaining service quality and branding standards.
 </li>
 <li>
 Coordinate logistics, budgeting, and execution end-to-end.
 </li>
 <li>
 Expense &amp; Payment Solutions
 </li>
 <li>
 Oversee and manage the expense portal for official claims.
 </li>
 <li>
 Ensure timely claim settlements and compliance with audit requirements.
 </li>
 <li>
 Forex &amp; Card Partnerships
 </li>
 <li>
 Manage corporate forex requirements for international travellers on the technology platform
 </li>
 <li>
 Drive partnerships with card issuers for corporate and business travel cards.
 </li>
 <li>
 Ensure smooth operations, cost benefits, and policy adherence.
 </li>
 <li>
 Governance &amp; Reporting
 </li>
 <li>
 Publish periodic MIS reports, dashboards, and spend analytics.
 </li>
 <li>
 Track cost savings and efficiency improvements.
 </li>
 <li>
 Support internal audits and ensure regulatory compliance.
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Deep knowledge of corporate travel operations, travel tech platforms, and vendor ecosystems.
 </li>
 <li>
 Strong negotiation, partnership, and contract management skills.
 </li>
 <li>
 Excellent stakeholder management across internal functions and external partners.
 </li>
 <li>
 Proficiency in MS Excel, PowerPoint, and expense management tools.
 </li>
 <li>
 High attention to detail with ability to multitask in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience
 
 
 <ul>
 <li>
 Graduate/Postgraduate (preferably in Travel, Hospitality, or Business Administration).
 </li>
 <li>
 5&ndash;8 years of relevant experience in corporate travel, events, and travel tech platforms.
 </li>
 <li>
 Hands-on experience in managing airlines, hotels, cabs, forex, and card programs.
 </li>
 <li>
 Exposure to digital travel tools / expense portals is strongly preferred.
 </li>
 </ul>
 
 
</div>

Senior Executive - Corporate Travel & Events

Explore 190+ Senior operations executive in Mumbai India this November. Find roles across top companies and apply now to boost your career.