senior operations leader

Grupobestenfur International

Job Title: Chief Operating Officer (COO) About the OpportunityGrupobestenfur International is expanding its global operations and is seeking a highly experienced Chief Operating Officer (COO) to lead large-scale operational strategy, execution, and international growth.This is a high-impact executive role for a leader who thrives in fast-scaling, multinational environments and can transform strategy into measurable operational excellence.If you are passionate about building efficient global systems, leading diverse teams, and driving performance at scale&mdash;this role is designed for you.Why This Role Is Attractive<ul><li>Executive leadership role with global responsibility</li><li>Opportunity to shape international operations strategy</li><li>High-level decision-making authority</li><li>Exposure to multi-region business expansion</li><li>Competitive executive compensation package</li><li>Long-term leadership growth potential within the group</li></ul>Key Responsibilities<ul><li>Lead overall company operations across multiple regions and business units</li><li>Develop and execute operational strategies aligned with executive vision</li><li>Optimize organizational performance, efficiency, and profitability</li><li>Oversee supply chain, finance coordination, HR operations, and technology alignment</li><li>Drive KPI-based performance management across departments</li><li>Implement scalable systems for global expansion</li><li>Manage executive-level reporting and board communication</li><li>Lead cross-functional leadership teams and ensure operational excellence</li></ul>Candidate Profile<ul><li>Proven experience in senior executive leadership (COO, VP Operations, or equivalent)</li><li>Strong background in international operations or multi-market organizations</li><li>Experience scaling organizations or managing large operational teams</li><li>Strategic thinker with strong execution capability</li><li>Excellent leadership, communication, and decision-making skills</li><li>Experience in technology-driven or global enterprise environments is a plus</li></ul>About the CompanyGrupobestenfur International is a global-facing enterprise focused on building scalable, technology-enabled operational systems across multiple industries. With a strong foundation in innovation and international growth strategy, the company is expanding its leadership team to support global operations and long-term strategic development.Why Work With UsWe offer a high-performance environment where leadership, innovation, and execution are valued. This is an opportunity to work directly with senior executives and shape the future of a growing international organization.Call to ActionIf you are a senior operations leader ready to take on a global executive challenge, we encourage you to apply now and become part of Grupobestenfur International&rsquo;s leadership journey.Job Type: Full-timePay: RO12,000.000 - RO20,000.000 per monthWork Location: In person

Chief Operating Officer (COO)

Loinde Strategic Ventures

Job Title: Director of Global OperationsAbout the RoleLoinde Strategic Ventures is seeking a highly experienced Director of Global Operations to lead and scale our international operations across multiple regions. This is a senior executive-level opportunity for a strategic leader who thrives in fast-paced, cross-border business environments and is passionate about building operational excellence at a global scale.If you are a results-driven leader with strong international experience, this role offers the opportunity to shape global systems, optimize performance, and directly influence company growth across multiple markets.Why This Role Is Attractive<ul><li>Executive-level leadership position with global impact</li><li>Opportunity to build and optimize international operations from the ground up</li><li>High-level strategic decision-making authority</li><li>Competitive executive compensation package</li><li>Long-term growth into C-suite leadership roles</li></ul>Key Responsibilities<ul><li>Lead global operational strategy across multiple regions and business units</li><li>Develop and implement scalable systems, processes, and performance frameworks</li><li>Oversee international expansion and operational integration</li><li>Manage cross-functional teams across operations, finance, HR, and logistics</li><li>Drive efficiency, cost optimization, and service excellence</li><li>Establish KPIs and ensure performance accountability across regions</li><li>Partner with executive leadership on strategic planning and execution</li><li>Ensure compliance with international operational standards and governance</li></ul>Requirements<ul><li>10+ years of senior leadership experience in operations, strategy, or general management</li><li>Proven experience managing multi-country or international operations</li><li>Strong background in process optimization and organizational scaling</li><li>Excellent leadership, communication, and stakeholder management skills</li><li>Experience in corporate strategy, business transformation, or consulting is an advantage</li><li>Bachelor&rsquo;s degree required; MBA or equivalent preferred</li><li>Ability to work in a global, fast-paced executive environment</li></ul>About Loinde Strategic VenturesLoinde Strategic Ventures is an international-focused business group engaged in strategic investments, operational development, and global business expansion. We focus on building scalable, high-impact business operations across multiple industries and regions.Why Work With UsAt Loinde Strategic Ventures, you will be part of a forward-thinking leadership team committed to global expansion, operational excellence, and innovation. We value strategic thinkers who can turn vision into execution and drive measurable global impact.Call to ActionIf you are a senior operations leader ready to take on a global executive challenge, we encourage you to apply now and become part of a growing international venture shaping future business operations.Job Type: Full-timePay: RO4,000.000 - RO8,000.000 per monthWork Location: In person

Director of Global Operations

Jadeer

<div>Jadeer is hiring on behalf of one of our esteemed clients &mdash; a leading company specializing in security solutions and products, located in 10th of Ramadan City.<h4 class="jobSectionHeader">
About the Opportunity: Operations Director</h4>
Your mission as an Operations Director is to lead, optimize, and scale the organization&rsquo;s operational capabilities to ensure efficiency, quality, and sustainable growth. You will play a critical leadership role in translating strategy into execution, driving operational excellence, and building a high-performance culture across all operational functions.<h4 class="jobSectionHeader">
Key Responsibilities: Strategy, Execution &amp; Operational Excellence</h4><ul><li>
Partner with executive leadership to translate business strategy into actionable operational plans and KPIs.</li><li>
Lead end-to-end operations, ensuring efficiency, quality standards, and cost-effectiveness.</li><li>
Drive continuous improvement initiatives (Lean, Six Sigma) to enhance productivity and performance.</li><li>
Establish and monitor performance metrics, dashboards, and reporting systems.</li><li>
Oversee capacity planning and ensure scalability to support business growth.</li><li>
Manage operational budgets, forecasts, and cost optimization initiatives.</li><li>
Optimize resource allocation across people, systems, and infrastructure.</li><li>
Collaborate with cross-functional teams (HR, Finance, Commercial, IT) to ensure alignment.</li><li>
Lead organizational design and capability-building initiatives within operations.</li><li>
Identify and mitigate operational risks while ensuring compliance with legal and regulatory requirements.</li><li>
Strengthen relationships with external partners, vendors, and stakeholders.</li><li>
Drive a culture of accountability, continuous improvement, and operational excellence.</li></ul><h4 class="jobSectionHeader">
Essential Skills &amp; Qualifications: Leadership &amp; Operational Expertise</h4><ul><li>
Bachelor&rsquo;s degree in Engineering or a related field (MBA is a plus).</li><li>
10+ years of experience in operations, with at least 5 years in a senior leadership role.</li><li>
Proven experience in scaling operations and leading transformation initiatives.</li><li>
Strong knowledge of process improvement methodologies (Lean, Six Sigma preferred).</li><li>
Solid financial acumen and experience managing budgets and cost optimization.</li><li>
Excellent leadership, communication, and stakeholder management skills.</li><li>
Strong analytical mindset with data-driven decision-making capabilities.</li><li>
Ability to manage complexity, lead change, and influence at the executive level.</li><li>
Fluent in English.</li></ul><h4 class="jobSectionHeader">
What Success Looks Like in This Role</h4><ul><li>
Improved operational efficiency, productivity, and cost optimization.</li><li>
High-quality service delivery and customer satisfaction.</li><li>
Successful execution of strategic initiatives and transformation programs.</li><li>
Strong alignment between operational plans and business objectives.</li><li>
High-performing teams with strong engagement and retention.</li><li>
Continuous improvement embedded as a core operational mindset.</li></ul><h4 class="jobSectionHeader">
What You&rsquo;ll Gain: Impact, Leadership &amp; Growth</h4><ul><li>
Lead operations within a reputable and growing industrial organization.</li><li>
Play a key role in shaping strategy and driving large-scale transformation.</li><li>
Work in a dynamic environment focused on excellence and innovation.</li><li>
Influence business performance and long-term organizational success.</li></ul><h4 class="jobSectionHeader">
Lead Operations. Drive Excellence. Apply Now!</h4>
If you&rsquo;re a strategic leader with a passion for operational excellence and transformation, this is your opportunity to make a lasting impact.</div>

Operation Director - Manufacturing

Confidential Jobs

<div>
 
 
 Job Purpose :
 
 
 
 To lead, plan, direct, and continuously improve all port operational activities to ensure safe, secure, efficient, compliant, and uninterrupted operations. The role is responsible for operational performance, coordination with terminal operators and government authorities, operational compliance with applicable rules and regulations, contractor control, and overall operational excellence, in alignment with strategic objectives, legislative requirements, and local and international standards.
 
 
 
 
 
 
 Accountabilities :
 
 
 <ul>
 <li>
 Lead and direct all port operational activities to ensure safe, efficient, compliant, and uninterrupted operations.
 </li>
 <li>
 Develop and execute the operations strategy and annual plans in alignment with overall business objectives.
 </li>
 <li>
 Ensure effective coordination with terminal operators, government authorities, regulators, and other key external stakeholders.
 </li>
 <li>
 Drive operational excellence, continuous improvement, and service reliability across all operational areas.
 </li>
 <li>
 Oversee operational risk, regulatory compliance, and contractor performance to protect people, assets, operations, and the environment.
 </li>
 <li>
 Ensure operational readiness, business continuity, and the effective deployment of resources to support ongoing and 24/7 operations where required.
 </li>
 <li>
 Lead the planning and control of the departmental budget, resources, and operational performance to achieve efficiency and cost-effectiveness.
 </li>
 <li>
 Provide leadership to the operations function through performance management, capability building, and team development.
 </li>
 <li>
 Ensure the accuracy, integrity, and timely reporting of operational and terminal performance data, and lead the automation of reporting processes.
 </li>
 <li>
 Advise senior management on operational performance, key risks, emerging issues, and improvement opportunities.
 </li>
 </ul>
 
 
 Job Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant discipline; Master&rsquo;s degree preferred.
 </li>
 <li>
 12&ndash;15 years of experience in port, terminal, marine, or complex operations, including 5+ years in a senior leadership role.
 </li>
 <li>
 Strong background in operational leadership, regulatory compliance, government liaison, and contractor management.
 </li>
 <li>
 Solid knowledge of port operations, HSSE, risk management, and service continuity.
 </li>
 <li>
 Strong leadership, strategic planning, budgeting, stakeholder management, and crisis management capabilities.
 </li>
 </ul>
 
 
</div>

Head of Operations

Endless Sundaes Dessert Co.

Job Title: Chief Operating Officer (COO)About the OpportunityWe are seeking a dynamic, hands-on Chief Operating Officer (COO) to lead the growth and operational excellence of Endless Sundaes Dessert Co., a fast-growing dessert and premium sweet treats brand. This is a rare opportunity to step into a leadership role where you will directly shape the future of a scalable, multi-location food &amp; beverage business.If you thrive in fast-paced hospitality environments, love building systems from the ground up, and enjoy turning great customer experiences into repeatable operational success&mdash;this role is built for you.About Endless Sundaes Dessert Co.Endless Sundaes Dessert Co. is a modern dessert brand focused on delivering premium, indulgent, and memorable dessert experiences. We combine creativity, quality ingredients, and strong customer service to build a brand that stands out in the competitive food &amp; beverage market.We are now entering a high-growth phase and expanding our footprint across Oman.Why Join Us<ul><li>Be part of a high-growth brand at an early expansion stage</li><li>Direct influence on company strategy, operations, and scaling decisions</li><li>Opportunity to build regional operations from the ground up</li><li>Fast decision-making environment with strong leadership visibility</li><li>Work closely with founders and executive leadership</li></ul>Key Responsibilities<ul><li>Lead overall business operations across multiple dessert outlets and production units</li><li>Develop and implement scalable operational systems and SOPs</li><li>Oversee daily business performance including service quality, efficiency, and profitability</li><li>Manage supply chain, vendor relationships, and cost optimization strategies</li><li>Drive expansion planning for new store openings and regional growth</li><li>Build and lead high-performing operations, store, and support teams</li><li>Ensure strong financial performance through P&amp;L ownership and cost control</li><li>Improve customer experience standards and brand consistency across locations</li><li>Identify operational risks and implement improvement strategies</li></ul>Requirements<ul><li>7+ years of senior operations leadership experience (F&amp;B, hospitality, QSR, or retail preferred)</li><li>Proven track record in scaling multi-location businesses</li><li>Strong understanding of P&amp;L management and operational finance</li><li>Experience building SOPs and operational frameworks</li><li>Excellent leadership, communication, and organizational skills</li><li>Ability to work in a fast-paced, growth-oriented environment</li><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field (MBA is a plus)</li></ul>Compensation &amp; Schedule<ul><li>Full-time executive leadership role</li><li>Competitive executive compensation package</li><li>Performance-based incentives</li><li>On-site role based in Al Wusta, Oman</li></ul>How to ApplyIf you are ready to take on a high-impact leadership role and help build a growing dessert brand into a regional success story, we want to hear from you.Apply now with your CV and a brief summary of your most relevant leadership achievements.Job Type: Full-timePay: RO2,800.000 - RO5,500.000 per monthWork Location: In person

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
Are you looking for an exciting new challenge? IntouchCX is looking for you!
 
As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 
We’re hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role requires a fearless attitude and a passion to contribute to our culture.
 
As Senior Operations Manager, You Will…
 
<ul>
<li>Ensure proper planning, staffing, and direction of operational functions</li>
<li>Review team performance daily to ensure optimal production is reached</li>
<li>Ensure proficient training and staff development is achieved across all teams</li>
<li>Develop and execute motivational incentives on the floor</li>
<li>Be responsible for ramp-up drives and goals</li>
<li>Analyze reports and program data, highlighting Key Performance Indicators (KPIs)</li>
<li>Create action plans for continuous improvement</li>
<li>Ensure Service Level Agreements are met with optimum quality & service</li>
<li>Authorize and coordinate staffing schedule changes</li>
<li>Participate in partner calls and meetings</li>
</ul>
As Senior Operations Manager, You Have…
 
<ul>
<li>5 to 7 years of management experience in the call center industry</li>
<li>A post-secondary diploma or degree with a major in Business</li>
<li>Client relationship management experience</li>
<li>Experience with managing budgets and understanding statistics</li>
<li>Experience maintaining and developing operational statistics, financial management information and results reporting</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Above average organizational and time management skills</li>
<li>Ability to work under tight deadlines</li>
<li>Ability to implement change and innovation</li>
<li>Ability to communicate with various positions and departments</li>
</ul>

Senior Operations Manager

FOODHUB

Senior Vice President &ndash; Egypt OperationsRole OverviewWe are seeking a highly strategic and operational leader to oversee and drive our Egypt operations. The role will be responsible for managing the complete contact center business, scaling teams, driving operational excellence, overseeing recruitment and people strategy, and ensuring alignment with global business objectives.This individual will act as the senior-most leader for Egypt operations and will work closely with global leadership to support business growth, customer experience, workforce management, and operational performance.Key ResponsibilitiesStrategic Leadership<ul><li>Lead and manage the overall Egypt business operations</li><li>Drive operational strategy aligned with company growth plans</li><li>Partner with global leadership teams on expansion, process optimization, and performance improvement initiatives</li><li>Build a high-performance culture focused on accountability, quality, and customer experience</li></ul>Contact Center Operations<ul><li>Oversee end-to-end contact centre operations including customer support, workforce planning, quality, training, and performance management</li><li>Ensure operational KPIs, SLAs, productivity, and customer satisfaction targets are consistently achieved</li><li>Implement scalable operational processes and continuous improvement initiatives</li></ul>People &amp; Recruitment Leadership<ul><li>Lead hiring strategy and workforce planning for the Egypt office</li><li>Manage recruitment, onboarding, talent development, and employee engagement initiatives</li><li>Build leadership capability across departments and develop succession planning</li></ul>Business &amp; Stakeholder Management<ul><li>Act as the key point of leadership for Egypt operations</li><li>Collaborate with cross-functional teams including HR, Finance, Operations, Technology, and Customer Experience</li><li>Present operational insights, forecasts, and business updates to executive leadership</li></ul>Compliance &amp; Administration<ul><li>Ensure compliance with local employment laws and operational regulations</li><li>Oversee office administration, vendor management, infrastructure, and operational governance</li></ul>Requirement <ul><li>10&ndash;15+ years of experience in contact centre/BPO/customer operations leadership</li><li>Strong experience managing large-scale customer support or service operations</li><li>Proven leadership experience in Egypt preferred</li><li>Experience handling recruitment and large team management</li><li>Strong operational, commercial, and people leadership skills</li><li>Ability to work in a fast-paced, high-growth environment</li><li>Excellent stakeholder management and decision-making capability</li></ul>Work Location: In person

Senior Vice President

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Chief Operating Officer (COO)

Director of Global Operations

Operation Director - Manufacturing

Head of Operations

Chief Operating Officer (COO)

Senior Operations Manager

Senior Vice President