senior operations leader

Carter Rolan Group

<div>
 
 
 Location:
 
 Ras Al Khaimah, United Arab Emirates
 
 
 
 Industry:
 
 Paper Packaging / Manufacturing
 
 
 
 Position Type:
 
 Full-time, Senior Leadership
 
 
 
 
 
 
 About the Role
 
 
 
 A well-established manufacturing organisation is seeking an experienced
 
 General Manager &ndash; Operations
 
 to lead its end-to-end business operations. This senior role is critical in driving strategic growth, operational excellence, and commercial performance across the organisation.
 
 
 The ideal candidate will be a hands-on, strategic leader with a strong background in manufacturing operations and P&amp;L management, capable of steering the business through its next phase of growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Leadership &amp; Business Planning
 
 
 <ul>
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 Lead the development and execution of operational strategies.
 </li>
 <li>
 Drive continuous improvement and long-term business growth.
 </li>
 <li>
 Align operations with overall corporate objectives.
 </li>
 </ul>
 
 
 2. Sales &amp; Commercial Management
 
 
 <ul>
 <li>
 Strengthen key customer relationships and support revenue growth.
 </li>
 <li>
 Oversee commercial strategy and ensure competitive market positioning.
 </li>
 </ul>
 
 
 3. Operational Oversight
 
 
 <ul>
 <li>
 Lead production, quality, and supply chain performance.
 </li>
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 Ensure operational efficiency, productivity, and cost optimisation.
 </li>
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 Oversee delivery performance and support process improvements.
 </li>
 </ul>
 
 
 4. Financial &amp; P&amp;L Leadership
 
 
 <ul>
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 Own the profit and loss performance of the business.
 </li>
 <li>
 Manage budgets, forecasting, and financial targets.
 </li>
 <li>
 Ensure robust financial controls and cost discipline.
 </li>
 </ul>
 
 
 5. Team Leadership &amp; Organisational Development
 
 
 <ul>
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 Build, mentor, and empower a high-performing management team.
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 Foster a culture of accountability, safety, and excellence.
 </li>
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 Support talent development and organisational capability building.
 </li>
 </ul>
 
 
 6. Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure adherence to regulatory, quality, and safety standards.
 </li>
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 Identify and mitigate business risks across operations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 Proven experience as a General Manager or senior operations leader in manufacturing or packaging.
 </li>
 <li>
 Leadership experience across multiple business functions.
 </li>
 <li>
 Strong financial and P&amp;L management capability.
 </li>
 <li>
 Excellent communication, negotiation, and leadership skills.
 </li>
 <li>
 Strategic thinker with strong analytical decision-making abilities.
 </li>
 </ul>
 
 
 
 
 
 Desirable:
 
 
 <ul>
 <li>
 Exposure to international markets or export-focused operations.
 </li>
 <li>
 Strong commercial acumen and understanding of global trade dynamics.
 </li>
 </ul>
 
 
 
 
 
 Why Join?
 
 
 <ul>
 <li>
 Senior leadership position with full operational ownership.
 </li>
 <li>
 Opportunity to shape strategy and drive significant business impact.
 </li>
 <li>
 Join a growing organisation with long-term career potential.
 </li>
 </ul>
 
 
</div>

General Manager Manufacturing

Pella Corporation

<div>
 Role Summary:
 
 As a senior leader in the operations network, this person drives enterprise-wide improvement initiatives, enabling profitable growth and operational excellence across all manufacturing sites. The role blends process mastery with people development, ensuring Pella&rsquo;s operations achieve world-class standards in safety, quality, delivery, and cost. Successful candidates will gain enterprise-wide visibility, strategic influence, and the opportunity to shape Pella&rsquo;s operational future&mdash;preparing for advancement into senior operations or corporate leadership roles.
</div>

Director, Operations Excellence & Transformation

23Dept

Operations DirectorThe Operations Director is responsible for overseeing the daily operations of the company ensuring efficiency quality service and cost-effective management of resources. This leadership role involves strategic planning process optimization and collaboration with various departments to achieve organizational goals.Responsibilities<ul><li>Develop and implement operational strategies aligned with company objectives.</li><li>Manage and optimize operational processes to improve efficiency and productivity.</li><li>Lead mentor and develop the operations team to achieve high performance.</li><li>Oversee budgeting forecasting and resource allocation.</li><li>Ensure compliance with industry regulations and company policies.</li><li>Collaborate with other departments to support business growth and customer satisfaction.</li><li>Monitor key performance indicators and prepare reports for senior management.</li><li>Identify risks and implement mitigation strategies.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration Operations Management or related field; Master's degree preferred.</li><li>Proven experience in an operations leadership role preferably at a senior level.</li><li>Strong understanding of operational procedures and best practices.</li><li>Experience with budgeting forecasting and financial management.</li><li>Excellent leadership and team management skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Exceptional communication and interpersonal skills.</li></ul>Skills<ul><li>Strategic Planning</li><li>Process Improvement</li><li>Budget Management</li><li>Team Leadership</li><li>Project Management</li><li>Risk Management</li><li>Data Analysis</li><li>Regulatory Compliance</li><li>Change Management</li><li>Cross-functional Collaboration</li></ul>SkillsStrategic Planning, Process Improvement, Budget Management, Team Leadership, Project Management, Risk Management, Data Analysis, Regulatory Compliance, Change Management, Cross-functional Collaboration, Supply Chain, Process Optimization,Strategic Planning & Execution,Budgeting & Financial Forecasting,Regulatory & Policy Compliance,Resource Allocation & Utilization,Cost Reduction & Efficiency Improvement,Continuous Improvement Culture Building,Conflict Resolution & Mediation Skills,Decision-Making & Problem-Solving,Supply Chain & Logistics Coordination,Continuous Improvement Culture Building,Conflict Resolution & Mediation Skills,Business Continuity Planning

Operations Director

Concentrix

<div><h3 class="jobSectionHeader">1. Service Delivery &amp; Operations Management</h3><ul>
<li>Oversee day-to-day delivery of services across multiple programs or locations.</li>
<li>Ensure SLA/KPI adherence, process compliance, and performance consistency.</li>
<li>Lead capacity planning, forecasting, and resource optimization for assigned accounts.</li>
</ul><h3 class="jobSectionHeader">2. Client Relationship Management</h3><ul>
<li>Serve as the senior operational contact for client leadership.</li>
<li>Drive strong governance through regular reviews, insights, and performance updates.</li>
<li>Build long-term client trust and partnership to support operational stability and account longevity.</li>
</ul><h3 class="jobSectionHeader">3. Sales, Revenue &amp; Base Growth (New Section Added)</h3><ul>
<li>Identify and pursue upsell, cross-sell, and base growth opportunities within existing accounts.</li>
<li>Collaborate with Sales, Solutions, and Finance teams to prepare proposals, SOWs, and pricing.</li>
<li>Present operational enhancements and value-added solutions that can drive additional revenue.</li>
<li>Influence contract extensions and renewals through strong performance and relationship-building.</li>
<li>Track revenue performance and support achievement of quarterly/annual growth targets.</li>
</ul><h3 class="jobSectionHeader">4. People Leadership</h3><ul>
<li>Manage and mentor Operations Managers, Supervisors, and support teams.</li>
<li>Implement effective performance management, training, and engagement strategies.</li>
<li>Drive culture-building initiatives and ensure alignment with organizational values.</li>
</ul><h3 class="jobSectionHeader">5. Quality, Compliance &amp; Risk Management</h3><ul>
<li>Ensure adherence to process controls, compliance standards, and audit requirements.</li>
<li>Partner with Quality and Training to drive continuous improvement in service delivery.</li>
<li>Monitor risk indicators and implement mitigation strategies proactively.</li>
</ul><h3 class="jobSectionHeader">6. Continuous Improvement &amp; Transformation</h3><ul>
<li>Champion Lean, Six Sigma, automation, and digital transformation initiatives.</li>
<li>Identify process gaps and reduce inefficiencies through structured improvement plans.</li>
<li>Lead pilots, transitions, and adoption of new technologies where applicable.</li>
</ul><h3 class="jobSectionHeader">7. Financial Management</h3><ul>
<li>Support P&amp;L management for assigned accounts through cost control and productivity improvements.</li>
<li>Track operational budgets, headcount planning, and cost-saving initiatives.</li>
<li>Drive margin improvement and financial sustainability of accounts.</li>
</ul><h2 class="jobSectionHeader">Required Qualifications &amp; Experience</h2><ul>
<li>Bachelor&rsquo;s degree required; MBA preferred.</li>
<li>10&ndash;15+ years in BPO operations with at least 5 years in a senior leadership role.</li>
<li>Proven success in client management and cross-functional collaboration.</li>
<li>Experience identifying and driving revenue growth or account mining initiatives.</li>
<li>Strong understanding of operational metrics, automation, and quality frameworks.</li>
</ul><h2 class="jobSectionHeader">Key Skills &amp; Competencies</h2><ul>
<li>Excellent communication, executive presence, and influencing skills.</li>
<li>Strong analytical and business acumen, especially relating to revenue and cost drivers.</li>
<li>Ability to identify growth opportunities and convert them into business wins.</li>
<li>Expertise in performance management, WFM, and continuous improvement tools.</li>
<li>Strong stakeholder management and negotiation capabilities.</li>
</ul><h2 class="jobSectionHeader">Performance Indicators</h2><ul>
<li>SLA/KPI performance achievement</li>
<li>Client satisfaction (CSAT/NPS)</li>
<li>Revenue growth, base growth, and upsell success</li>
<li>Operational efficiency metrics (AHT, utilization, shrinkage, etc.)</li>
<li>Attrition and employee engagement scores</li>
<li>Cost management and margin improvement</li>
<li>Delivery of automation/CI initiatives</li></ul></div>

Associate Director Delivery

Grand Hyatt

Organization- Grand Hyatt Abu DhabiSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Team Leader - Security is responsible to assist in the smooth operations of the security operations of the Security teamQualificationsIdeally with a professional diploma or certificate in Safety and Security.Minimum 2 years work experience as Team Leader - Security or Senior Security Officer in larger operation.Good practical, operational and adequate administrative skills are an asset.

Team Leader - Security

Hawksvale UK Private Limited

*Job Description*Position: General Manager &ndash; SafetyExperience: 15&ndash;20 Years (Construction Industry)Location: Delhi NCRQualifications: B.Tech / B.E. + ADIS / PDISRole OverviewThe General Manager &ndash; Safety will act as the overall command leader for Safety, Logistics, and Plant &amp; Machinery functions across construction projects. This senior leadership role is critical for ensuring seamless inter-departmental coordination, strategic planning, and strict compliance with statutory and organizational safety standards.The GM will drive a unified, disciplined, and proactive safety culture across all sites, ensuring timely decision-making, effective audits, reduction in incidents, and alignment with operational expectations.*Key Responsibilities*Leadership &amp; CommandServe as the command leader for Safety, Logistics, and Plant &amp; Machinery, ensuring integrated planning and execution.Provide strategic direction and leadership to safety, logistics, and P&amp;M teams across all project sites.Maintain strong discipline, accountability, and governance across operations.*Safety Management*Develop, implement, and continuously improve company-wide Health, Safety &amp; Environment (HSE) policies and systems.Ensure full compliance with statutory regulations, client requirements, and internal safety standards.Lead incident prevention initiatives to reduce accidents, near misses, and unsafe acts/conditions.Review and investigate major incidents and ensure implementation of corrective and preventive actions.*Audits &amp; Compliance*Plan and drive internal and external safety audits, inspections, and management reviews.Ensure timely closure of audit observations and continuous improvement across sites.Monitor compliance performance and report key safety metrics to senior management.Logistics &amp; Plant Machinery OversightOversee logistics operations to ensure safe, efficient, and timely movement of materials and resources.Ensure safe operation, maintenance, and statutory compliance of all Plant &amp; Machinery.Coordinate with project, procurement, and engineering teams for optimal utilization of resources.Coordination &amp; Decision-MakingEnsure seamless coordination between Safety, Logistics, P&amp;M, and Project teams.Drive timely and effective decision-making to support project execution without compromising safety.Maintain a unified approach across all site activities to meet operational and safety objectives.*Training &amp; Culture Building*Promote a strong safety culture through training, awareness programs, and leadership engagement.Mentor and develop safety and operations teams to enhance competency and ownership.*Key Skills &amp; Competencies*Strong leadership and command over multi-disciplinary teamsIn-depth knowledge of construction safety regulations and best practicesExperience in handling large-scale construction projectsExcellent coordination, decision-making, and communication skillsProven ability to drive audits, compliance, and incident reductionReporting ToSenior Management / Director &ndash; Projects / Operations (as applicable)Job Type: Full-timePay: ₹80,000.00 - ₹85,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

General Safety Manager ( Construction)

Ninja 🥷🏽 نينجا

<div>
 The Warehouse Operations Team Leader is responsible for supervising daily warehouse activities, ensuring accurate and timely receiving, storage, picking, packing, and dispatch of goods. They lead and support warehouse associates to achieve productivity, quality, and safety targets while maintaining high standards of inventory accuracy, operational efficiency, and service excellence.
 
 
 <ul>
 <li>
 Supervise and coordinate daily warehouse activities including receiving, picking, packing, shipping, and put-away
 </li>
 <li>
 Lead and support warehouse associates to meet productivity, quality, and service targets
 </li>
 <li>
 Assign tasks, monitor performance, and ensure adherence to standard operating procedures (SOPs)
 </li>
 <li>
 Enforce safety rules and promote a safe working environment
 </li>
 <li>
 Train, coach, and onboard new team members
 </li>
 <li>
 Support inventory control activities such as cycle counts and discrepancy resolution
 </li>
 <li>
 Monitor system transactions using WMS/RF scanners and report operational issues
 </li>
 <li>
 Maintain housekeeping and 5S standards
 </li>
 <li>
 Identify process improvement opportunities and escalate operational risks
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Logistics, Supply Chain, Business, or a related field
 </li>
 <li>
 2-4 years of warehouse or distribution experience
 </li>
 <li>
 Previous experience in a team leader or senior warehouse role preferred
 </li>
 <li>
 Knowledge of warehouse operations, inventory control, and safety practices
 </li>
 <li>
 Experience using Warehouse Management Systems (WMS) and RF scanners
 </li>
 <li>
 Strong leadership, communication, and problem-solving skills
 </li>
 </ul>
</div>

Operations Team Leader - Warehouse

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