senior operations manager

Veho

<div>About Veho 
Veho&rsquo;s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. 
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers. 
 
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the &lsquo;extension of the brand&rsquo; and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy&rsquo;s, Sephora, and more. 
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities. 
 
Compensation:
$120,000 - $130,000 annually
The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt level roles. 
Role Summary:
As the site leader, the Senior Operations Manager, you will play a vital role in the overall success of the warehouse facility by leading employee activity to achieve performance goals. You will be responsible for overseeing facility sort and driver launch operations while coaching, mentoring, and directing supervisors and associates to hit key KPIs and OKRs. You will also be responsible for managing the operation&rsquo;s P&amp;L, leading logistics oversight, and focusing on process improvement. Additionally, you will ensure safety in the warehouse, including being a champion of OSHA compliance and appropriate reporting. 
Key Responsibilities:<ul><li>
Build a high-performing team of warehouse managers, supervisors, and associates to deliver an advanced level of quality, speed, and service in all daily activities</li><li>
Coach, train, and guide supervisors and associates for forwarding career progression</li><li>
Use data and collaborate with the direct reports to identify and execute process improvements for the operation</li><li>
Generate programs and practices that deliver a high level of customer satisfaction, on-time delivery success, and safety</li><li>
Create, foster, and maintain strategic relationships within the Market, Region, and Central Operations teams</li><li>
Partner with our Client Operations team to exceed client expectations as their last-mile delivery partner</li><li>
Champion OSHA compliance and track incidents within markets</li><li>
Lead through the lens of Veho's Values</li><li>
Work cross-functionally to hire, retain, coach, and develop employees within the operation</li>
Lead efforts to significantly impact efficiencies and scalability in WH operations (i.e. automated sortation implementation) 
<li>
</li></ul> 
What you Bring:<ul><li>
Bachelor's degree from a four-year college or university, or 6-8 years experience in warehouse operations management</li><li>
Minimum of 4 years leading and managing a team of direct and indirect reports</li><li>
Flexibility, innovation, and the ability to manage staff, responsibilities, and priorities in a fast-paced, growth-oriented, and time-critical environment</li><li>
Ability to effectively respond to and interact with staff at all levels of the organization</li><li>
Excellent written/oral communication skills</li>
Intermediate analytical skills<li>-experience with Excel/Google Sheets</li><li>
Is physically able to stand for the duration of the shift, move boxes up and down, including bending and frequently lifting (up to 50 lbs required)</li><li>
Willingness to work flexible schedules, including weekends, holidays, and evenings</li></ul> 
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that&rsquo;s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers. 
Join us in building the future of ecommerce logistics and in doing the work of our lifetime! 
(Veho is unable to provide sponsorship at this time.) 
 
All California applicants please reference our California Applicant Privacy Notice located here.</div>

Senior Operations Manager, Ground Operations

Core Clinical Partners

<div>Description:

Core Clinical Partners stands at the forefront of Emergency and Hospital Medicine, delivering unparalleled services through a model that emphasizes patient-centric care and operational excellence. Our corporate values &ndash; Genuine, Accountable, Dynamic, Respectful, and Fun &ndash; are the pillars that uphold our commitment to revolutionize healthcare delivery.
The Vice President, Operations is responsible for leading, optimizing, and scaling the organization&rsquo;s external site level operational leadership across all assigned hospital. This role is accountable to operational excellence, performance, and service delivery in the field, ensuring that site-level operational leaders meet contractual requirements, quality standards, and financial targets while supporting the company&rsquo;s mission and strategic goals.
The Vice President leads through coaching and mentoring site level operational leadership and partners with hospital leadership, medical directors, internal operations, and corporate functions to drive outcomes, improve workflows, and foster a culture of collaboration and accountability across markets.
Essential Duties:
Strategy and leadership<ul><li>
Develop and lead partner operations strategies that support the company&rsquo;s mission, vision, and long term growth objectives.</li><li>
With a high level of EQ and operational accountability mentor and coach partner operatives to the highest company standards.</li><li>
Champions a culture of continuous improvement, accountability, and collaboration Strategy and leadership.</li></ul>
Partner performance and service delivery<ul><li>
Oversee day-to-day operations and performance of assigned Regional Directors of Operations and clinical programs ensuring high service quality, patient experience, and operational efficiency.</li><li>
Support new program launches, expansions and transitions, ensuring readiness of staffing, processes, technology, and communication at each site.</li><li>
Lead or support crisis and issue-management activities in the field (e.g., service disruptions, leadership gaps, critical incident response), ensuring continuity of operations and timely communication to affected department leaders.</li></ul>
Client Relationships and Stakeholder Management<ul><li>
Serve as the primary operational executive contact for key client partners, building and maintaining strong relationships with hospital executives, physician leaders, and other stakeholders.</li><li>
Partner with Business Development and Implementation teams on prospective and newly sold accounts to ensure full operational transition, smooth onboarding, and sustained performance.</li><li>
Support contract renewals, expansions, and RFP responses by providing operational input, performance narratives, and site-level success stories.</li></ul>
Operational Excellence and Process Improvement<ul><li>
Collaborate with clinical, finance, revenue cycle, and internal operations teams to streamline partner workflows, resolve issues, and implement best practices that improve outcomes and reduce variability across sites.</li><li>
Translate internal process, policy, and technology changes into the field by leading adoption, ensuring appropriate training, and creating feedback loops back to internal operations.</li><li>
Identify performance gaps at the site and market level and lead targeted improvement initiatives, including action plans, coaching, and change management.</li><li>
Implement systems and technologies that enhance data-driven decision-making and standardize partner operations where appropriate.</li></ul>
Metrics, Reporting, and Financial Management<ul><li>
Establish, track, and analyze key performance indicators (KPIs) for partner operations (e.g., throughput, staffing, quality, patient experience, financial performance), providing regular reports and insights to senior leadership and clients.</li><li>
Manage budgets and resource allocation for assigned markets, balancing cost, quality, and service requirements.</li><li>
Work with partner leadership to continuously improve financial understanding and stewardship across the organization.</li></ul>
People Leadership and Development<ul><li>
Collaborate with the Talent and HR teams to recruit, develop, and retain high-performing partner operations leaders and staff.</li><li>
Provide ongoing coaching, feedback, and professional development, and ensure effective performance management for direct reports.</li></ul>
Compliance, Quality, and Risk Management<ul><li>
Ensure adherence to company policies, contractual obligations, and regulatory requirements across all sites, working with Compliance and Quality teams as needed.</li><li>
Develop and maintain quality control processes in the field, including audit routines, site visits, and performance reviews, to ensure service delivery meets or exceeds expectations.</li><li>
Proactively identify and mitigate operational risks, including those related to patient safety, regulatory readiness (e.g., Joint Commission, CMS, state surveys), and business continuity at the site and market levels.</li></ul>
Skills, Knowledge, Abilities:<ul><li>
Strong strategic and operational leadership capabilities with a track record of driving performance in multi-site healthcare or services environments.</li><li>
High emotional intelligence, strong relationship skills, and the ability to navigate sensitive client and personnel issues with professionalism.</li><li>
Demonstrated ability to build trust and influence senior leaders, physicians, and cross-functional partners in complex, matrixed organizations.</li><li>
Excellent analytical and problem-solving skills, including competence with data, dashboards, and financial reports to make data-driven decisions and recommendations.</li><li>
Outstanding interpersonal, written, and verbal communication skills, including the ability to confidently present to hospital executives, physicians, and internal stakeholders.</li><li>
Proven ability to lead through change, manage competing priorities, and thrive in a fast-paced, growth-oriented environment.</li><li>
Knowledge of healthcare operations, hospital workflows, and industry best practices, including familiarity with quality, patient experience, and regulatory considerations.</li><li>
Proficiency with Microsoft Office and collaboration tools (e.g., Excel, PowerPoint, Teams) and comfort using operational and analytics platforms.</li></ul>
Core Clinical Partners is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements:

Education:<ul><li>Bachelor's degree in Business, Healthcare Administration, Operations Management, or a related field required.</li><li>Master's degree (MHA, MBA, MPH, or related) preferred.</li><li>Lean Six Sigma or similar process-improvement certification preferred.</li></ul>
Experience:<ul><li>7 or more years of progressive experience in operations leadership, with substantial responsibility for multi-site or partner operations; healthcare experience strongly preferred.</li><li>Proven track record of achieving operational, financial, and quality targets in partnership with hospital or clinical leadership.</li><li>Demonstrated experience leading teams, implementing process improvements, and managing complex projects and organizational change.</li><li>Experience working with hospital executives and physician leaders and managing client relationships at the senior level.</li></ul>
Supervisory Requirements:<ul><li>Direct supervision of partner operations leaders and other assigned staff, with accountability for performance management, coaching, and professional development.</li></ul>
Travel Requirements:<ul><li>Remote work with potentially extensive travel for in-person meetings, site visits, and events; average travel expectations to be defined based on market assignment and business needs, with up to 75% travel.</li></ul></div>

VP, Operations

The Home Depot

<div>Position Purpose:
The Sr. Analyst, Site Operations is part of The Home Depot&rsquo;s Interconnected Experience (IX) team and plays a key role in monitoring and maintaining the health of our website and mobile app. This role serves as a critical link between the business, product management, technology, call centers, and product vendors to quickly identify and resolve customer experience issues. 
Key Responsibilities:<ul><li>
35% Build Relationships- Collaborate with Business product management, Vendors, Voice of the Customer, and IT engineering and operations teams to deliver the common online business goals. Proactively analyze and identify quality risks and develop business cases to address. Closely work with Customer Service Representative teams and appropriate tools (VoC) to analyze, identify, categorize customer issues and prioritize and channel it to appropriate teams for resolution.</li><li>
35% Single Point of Contact for Site-Proactively identify site related issues and drive for quicker resolutions based on the severity by engaging appropriate teams (Business, Vendor and IT issues). Participate in root cause analysis of high priority issues with Technology, Vendor and Product teams to ensure cross-functional representation. Partner with various business teams to accurately measure business impact for high priority incidents or issues.</li><li>
10% Communication-Communicate to all levels of business, IT and vendor teams.</li><li>
20% Process Oriented - Create and implement operational processes to drive optimal customer satisfaction, revenue, throughput and performance. Define SLAs for issue resolution and ensure they are met.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Sr. Manager Site Operations.</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree in business administration, related field, or equivalent experience</li><li>
4+ years of eCommerce website engineering and/or operations experience</li><li>
Experience managing website business metrics.</li><li>
Proficiency with analytics tools for monitoring customer experience (e.g., Quantum Metrics, Embrace)</li><li>
Strong understanding of business operations and processes</li><li>
Solid knowledge of end-to-end purchase flow, customer journey, and fulfillment types</li><li>
Experience in customer-focused eCommerce roles</li><li>
Background in online retail with ability to communicate performance insights to leadership</li><li>
Experience collaborating with Product Management and Engineering teams</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
4</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Strong customer centric focus</li><li>
Self Motivated</li><li>
Ability to identify opportunities to automate</li><li>
Proven track record of taking ownership and driving meaningful results</li><li>
Exceptional interpersonal, communication skills</li><li>
Ability to collaborate and work with team</li><li>
Street smarts and willingness to roll up your sleeve and do what's necessary</li></ul></div>

Sr. Analyst, Site & App Operations

Jerry

<div><div><div>You could work anywhere. Why us?</div><ul><li><div>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)</div></li><li><div>
Partner with our VP of BizOps &amp; Analytics, Armando La Rocca (ex-BCG, Better)</div></li><li><div>
Disrupt a massive market and take us to a $10B business in the next few years</div></li><li><div>
Be immersed in a talent-dense environment and greatly accelerate your career growth</div></li></ul>
About the opportunity:
Jerry is looking for a Senior Associate, Business Operations to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years &mdash; scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data-driven decisions across the company&rsquo;s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations &amp; analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible &ndash; insurance, buy/sell, registration, loans, safety, repairs, parking, etc &ndash; a $2T market in the U.S. We started with insurance in 2019, and since then we&rsquo;ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Here's what an ex-McKinsey teammate has to say about joining Jerry:
&quot;I&rsquo;ve really enjoyed working at Jerry because it&rsquo;s allowed me to flex the strategy muscles I built at McKinsey while also getting much closer to implementation. Unlike traditional consulting, I&rsquo;m not just handing off a recommendation &mdash; I actually get to own the metrics, design A/B tests, and see how our strategies play out in the real world.
Jerry has a deeply data-driven culture. We A/B test everything, and there&rsquo;s been a big investment in data infrastructure &mdash; from clean, well-structured data to a strong data engineering team that supports real decision-making. As a result, the data and BizOps team is seen as a core strategic partner within the company.
Another thing I&rsquo;ve appreciated is the team itself. A lot of people here come from MBB, so I&rsquo;ve still got the energy, sharp thinking, and high bar that I had at McKinsey &mdash; but now I also get to build, test, and iterate on the strategies I help develop. It&rsquo;s a great mix of ownership, rigor, and impact.&quot;
How you will make an impact:<ul><li><div>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies</div></li><li><div>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies</div></li><li><div>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth</div></li><li><div>
Identify opportunities to automate manual processes and optimize operational efficiency</div></li></ul>
Preferred experience:<ul><li><div>
Bachelor&rsquo;s degree in a quantitatively or intellectually rigorous discipline</div></li><li><div>
2+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations</div></li><li><div>
High level of comfort with SQL and/or running complex data analysis</div></li></ul>
Who you are:<ul><li><div>
You have a framework for problem solving and live by first principles</div></li><li><div>
You are comfortable communicating with audiences varying from front-line employees to the company&rsquo;s C-suite</div></li><li><div>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence</div></li></ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.</div></div>

Senior Associate, Business Operations

<div>Position Purpose:
Operations Process Sr. Managers are involved in the management of processes, overseeing multiple projects and process areas within Consultative Selling. 
 
Key Responsibilities:<ul><li>
30% - Manage Core Operational Projects - Manages, drives and delivers core operational projects focusing on systems integrations/enhancements and/or process improvements. Subject matter expert on system and processes pertaining to the organization. Creates and maintains project deliverables through planning and schedules, meeting quality of output, schedule and budget parameters.</li><li>
20% - Provides guidance and training - Provides guidance and training specific to area of expertise. Assists in collaborating findings from data and making recommendations. Demonstrates proficiency of specific processes both orally and in writing presentations. Subject matter expert regarding operations and processes within the Services Business</li><li>
20% - Provides Resources and input on major process improvements - Guides organization on best-in-class technology, processes and tools associated with benchmarking other companies. Maintains vendor relationships and seeks out additional partners amongst industry and business leaders. Stays abreast of the competitive landscape, consumer data for their areas of expertise. Provides input and resources in driving major process improvement initiatives for the Services Business.</li><li>
30% - Strategic Planning - Develops and implements changes that improve overall organizational and operational processes that create productivity and efficiency gains, simplifying the business. Communicates effectively at all levels and ensures actions and deliverables are completed in an excellent fashion.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Sr. Director Services Strategy</li><li>
This Position has 5+ Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Professional experience in operations management and process management</li><li>
Intellectual curiosity</li><li>
Self-starter</li><li>
Project management skills</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
8</li></ul> 
Preferred Years of Work Experience:
<ul><li>8</li></ul> 
Minimum Leadership Experience:
<ul><li>4</li></ul> 
Preferred Leadership Experience:
<ul><li>7</li></ul> 
Certifications:
None 
<ul><li>
</li></ul>Competencies:
<ul><li>Business Insights</li><li>
Collaborates</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Strategic Mindset</li><li>
Excellent written and verbal (presentation) communication skills.</li><li>
Ability to manage multiple projects and demands.</li><li>
Strong business, functional and/or store knowledge.</li><li>
Strong quantitative skills such as statistics and data analysis.</li><li>
Strong operations, retail and/or field experience.</li><li>
Ability to form strong technical and field partnerships with internal and external contacts.</li></ul></div>

Sr Manager Operations Process

<div>Position Purpose:
Senior Operations Business Analysts are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication. 
Key Responsibilities:<ul><li>
Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization</li><li>
Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors</li><li>
Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.</li><li>
Deliver presentations to teams and executive leaders and sponsors.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)</li><li>
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Bachelors Degree</li><li>
3-5 years of work experience is preferred</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Experience leading high performing teams</li><li>
Consulting management and/or project management.</li><li>
Strong quantitative skills such as statistics and data analysis</li><li>
Problem solving</li><li>
Strong Operations, Retail and/or field knowledge</li></ul></div>

Sr Operations Business Analyst

<div><div>Position Purpose:
A Logistics Sr. Analyst plays a critical role in sustaining and advancing supply chain and labor management capabilities across Direct Fulfillment and distribution operations. This role leverages advanced analytics, labor management system (LMS) expertise, and PEOPLE-driven performance insights to understand, predict, improve, and control operational outcomes. The Senior Analyst is responsible for data stewardship, performance measurement, root-cause analysis, and developing actionable recommendations that drive labor efficiency, productivity, service, and cost optimization in alignment with enterprise sustainment goals. Operates with minimal supervision, the Senior Analyst independently prioritizes and executes work across multiple initiatives, applying sound judgment within established business standards and PEOPLE/labor frameworks. This role supports and leads large-scale sustainment efforts across supply chain processes, ensures performance against business cases, and partners cross-functionally to resolve systemic issues. The Senior Analyst regularly communicates insights and recommendations to leadership and serves as a mentor to Analysts, strengthening analytical capability, operational discipline, and sustainment excellence across the network. Is a self-starter who is detail-oriented, comfortable leading multiple workstreams, and skilled in stakeholder communication and influence. This role requires strong collaboration across operations, supply chain, and vendor partners to ensure sustained performance, scalability, and long-term value creation for the business. 
Key Responsibilities:<ul><li>
25% Utilizes quantitative skills to create and analyze reports to support business execution. Supports the business through ad-hoc queries, and maintains reports from a variety of resources as specific to department or organizational needs</li><li>
25% Develops business tools and solutions based on knowledge, product or technology. Identifies Logistics process improvement opportunities through strategic thinking, critical thinking and analysis</li><li>
20% Provides recommendations to senior management. Mentors and guides Logistics Analysts</li><li>
20% Performs data management through data mining/data modeling/data analysis/cost/benefit analysis/process mapping/%/or problem analysis while executing day to day processes related to area of responsibility. Develops &amp; maintains cost estimates, forecasts, and cost models. Supports business through ad-hoc queries &amp; maintains reports</li><li>
10% Manages vendor/business partner relationships</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Manager of Sr Manager</li><li>
This position has no Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li><div><ul><li>
Bachelor&rsquo;s degree in Industrial Engineering, Business Administration, Mathematics, Finance, or related field; Master&rsquo;s degree preferred.</li><li>
Experience supporting and sustaining Labor Management Systems (LMS) and workforce/PEOPLE performance metrics across supply chain operations.</li><li>
Demonstrated ability to develop and maintain productivity, effectiveness, compliance, and payroll scorecards, identify trends/anomalies, and drive corrective actions tied to labor standards and business cases.</li><li>
Strong forecasting, scenario modeling, and capacity planning skills to support labor planning, peak readiness, and workload balancing; able to translate complex data into actionable insights.</li><li>
Experience with Six Sigma or other process improvement methodologies, including root-cause analysis, waste reduction, and sustaining standard work through scalable solutions.</li><li>
Advanced analytical and technical proficiency using Microsoft Office (Excel, Access, PowerPoint, Project, Word, Visio) along with tools such as Minitab, SQL, and VBA/Visual Basic, including Visio process mapping for documentation and sustainment.</li><li>
Proven project management and cross-functional partnership experience (Operations, IT, Engineering, vendors), with exposure to Finance/CBA or capital budgeting and the ability to clearly communicate performance insights to leadership.</li></ul></div></li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
None</li></ul></div> 
Apply End Date: 04/20/2026</div>

Sr. Logistics Analyst, DFC Labor Management

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